Very good 7.9
Based on 572 reviews

Recent customer comments

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Very good

based on 572 reviews
  • Cleanliness 8.2
  • Facilities 7.5
  • Location 7.9
  • Room comfort and quality 8.1
  • Service 8.1
  • Value for money 7.8
  • Food and dining 7.3
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Nanik from Indonesia
Business traveler
Deluxe Suite
Stayed 3 nights in June 2016
overall is good ..
just need to be expanded to a parking area
Reviewed June 28, 2016

Erik from Indonesia
Solo traveler
Deluxe Suite
Stayed one night in September 2015
Overall I enjoyed my stay at Grand Darmo
Reviewed June 03, 2016

bevaola from Indonesia
Business traveler
Deluxe Suite
Stayed one night in May 2016
Strategic location
Value for money
Reviewed May 20, 2016

Russeto from Indonesia
Family with young children
Deluxe Suite
Stayed 2 nights in May 2016
I'd like to visit this hotel next time
Reviewed May 18, 2016

Steve from United Kingdom
Deluxe Suite
Stayed 2 nights in May 2016
2 Nights Stay - Not So Grand!
Pros : Friendly Staff Near local food stalls Near Lotte & Carefour Not expensive Cons : Given 1 toothbrush between 2 people for 2 nights stay, even after reporting to front desk staff. No remote to turn power off on TV. Engineer came and said we had to get up, put our hands up the back of the wall mounted TV and pull out power cable. After I explained how crazy that idea was, he went and 'borrowed' another remote from another room! Wash basin had loose tap and water not drain away quickly Shower had no shower curtain so toilet area got very wet Shower had wall mounted soap/shampoo dispensers which I think are not hygienic. I was also disappointed that they did not follow a request to stop housekeeping from entering the room. We had a late evening pickup to drive to Mt Bromo and I forgot to lock the safe in the room. We phoned the hotel from the car to explain and ask them to not allow anyone into the room until we returned. On our return, the room had been cleaned and bed made up etc! Luckily there didn't appear to be anything missing from the safe!
Reviewed May 09, 2016

Rudy from Indonesia
Solo traveler
Deluxe Suite
Stayed one night in May 2016
Semuanya Good
Semua nya Ok & Book Via Agoda
Reviewed May 05, 2016

Jeremy from United Kingdom
Business traveler
Deluxe Suite
Stayed one night in April 2016
Over night stay
I had a quick overnight stay everything was fin and staff helpful
Reviewed May 02, 2016

SABARIAH from Singapore
Family with older children
Executive Suite With Breakfast
Stayed 3 nights in March 2016
Polite Staff, Comfortable to stay with, Nearby area
Staff was very nice-greeted us everyday, nice served breakfast, hotel was cleaned n comfortable to stay with...They even packed us breakfast on the last day as we catching our flight....Kuddos...Excellent service...Keep it up...
Reviewed March 15, 2016

Indra from Indonesia
Business traveler
Deluxe Suite
Stayed 2 nights in April 2015
great location with a lot of food stalls around
good location, good services, standard breakfast
Reviewed February 13, 2016

DADANG from Indonesia
Business traveler
Executive Suite With Breakfast
Stayed one night in March 2015
Nice staff, clean & compact room, city center
It was nice to stay here during my business travel. Good and friendly staffs and cleanliness of the rooms are the plus points. The room itself quite compact for convenience stay, recommended for business traveler but not for family. Quite close to city center with choices of transportation modes. Taman Bungkul is just across the road (too close?) where youths and family take their nights for cheap local foods & drinks. But it's too crowded with lots of motorcycles parking so that you may be a bit not convenience when entering the hotel. In overall the hotel is recommended for business traveler or traveler without family.
Reviewed February 09, 2016


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