Grand Diamond City Hotel and Casino
Grand Diamond City Hotel and Casino
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Deluxe Room - Guestroom Grand Diamond City Hotel and Casino
Deluxe Room - Guestroom
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Interior view Grand Diamond City Hotel and Casino
Interior view
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Interior view Grand Diamond City Hotel and Casino
Interior view
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Ballroom Grand Diamond City Hotel and Casino
Ballroom
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Very good
Location
7.7
See all 43 photos Grand Diamond City Hotel and Casino
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Grand Diamond City Hotel and Casino

Very good location
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Good
From 86 reviewsSee what guests said
6.6
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Currency exchange

  • Sauna

Room choices
Club Suite
Club Suite
...
  • City view
  • 45 m²/484 ft²
  • 1 king bed
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Diamond Suite
Diamond Suite
...
  • City view
  • 90 m²/969 ft²
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • City view
  • 35 m²/377 ft²
  • 1 king bed or 2 single beds
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Premier Deluxe
Premier Deluxe
...
  • City view
  • 35 m²/377 ft²
  • 2 single beds or 1 king bed
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Classic Club Suite
Classic Club Suite
...
  • City view
  • 60 m²/646 ft²
  • 1 king bed or 1 queen bed
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Club Deluxe
Club Deluxe
...
  • City view
  • 45 m²/484 ft²
  • 1 king bed
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Grand Suite
Grand Suite
...
  • City view
  • 120 m²/1292 ft²
  • 1 king bed
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Deluxe Room
Deluxe Room
...
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    Classic Club Suite
    Classic Club Suite
    ...
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      Club Suite
      Club Suite
      ...
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        More about Grand Diamond City Hotel and Casino

        More about Grand Diamond City Hotel and Casino

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        Real reviews from real guests

        Agoda Reviews (86)Booking.com Reviews (42)
        Cleanliness6.5
        Facilities6.2
        Location7.7
        Room comfort and quality6.3
        Service6.4
        Value for money6.1
        Provided by verified guests of Agoda
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        Showing 44 verified guest comments
        123
        6.8
        Good
        James from Thailand
        Couple
        Deluxe Room
        Stayed 2 nights in March 2018
        Nice enough but over priced”
        The hotel and casino are nice enough although the whole place could use some renovation. Breakfast is good and staff are friendly and helpful. The only reason I wouldn't recommend this place to others is that the price per night of 65 USD per night is too much.
        Reviewed March 28, 2018
        3.2
        Joseph from Iceland
        Couple
        Premier Deluxe
        Stayed 2 nights in December 2017
        Hotel needs a lot of updates, rooms show a lot of need up grading ”
        Staffing very in friendly, they need to learn Thailand hospitality, always gread with a friendly smile ...Staff is very lazy
        Reviewed December 13, 2017
        8.0
        Excellent
        azrul from Malaysia
        Business traveler
        Stayed 1 night in February 2017
        Gooooood ”
        Good place to sleep if ur planning to stay overnight nearby border, casino is always open! Enjoy
        Reviewed November 13, 2017
        7.2
        Very good
        Manfred from Germany
        Business traveler
        Premier Deluxe
        Stayed 1 night in September 2017
        Casino & Relaxe”
        Good restaurant even though the licor store and breakfast offered by the hotel is located on the oposite side - breakfast is much better in the hotels restaurant - staff leads you to the winning machines and if you are lucky leave a few baht for them - all machines work with THB - the bank wins as usual - at present there are some construction works in progress it is dirty and hot and ugly outside - ac, cold drinks, some gambling, good food inside.
        Reviewed September 24, 2017
        7.2
        Very good
        Motoki from Japan
        Solo traveler
        Premier Deluxe
        Stayed 1 night in August 2017
        One of the best hotels in Poipet”
        Location is good, quite close to the border. Water drain in shower room is not good as others.
        Reviewed September 07, 2017
        5.2
        John from United States
        Couple
        Premier Deluxe
        Stayed 1 night in August 2017
        Crotch of the country”
        After having lived in Las Vegas for a long time. Calling this is a "casino / resort " is a stretch.
        Reviewed August 07, 2017
        8.8
        Excellent
        Kriskrai from Thailand
        Family with teens
        Diamond Suite
        Stayed 1 night in July 2017
        Good location and staff assistances”
        Great things are staff hospitality and assistance in processing at the border both on Thailand and Cambodia side, great location situated very close to border, rooms were clean and spacious, however, a bit too old and renovation is needed, overall recommended.
        Reviewed August 01, 2017
        4.8
        David from France
        Solo traveler
        Stayed 1 night in July 2017
        Bad experience”
        The room was awful, not the same as the photos shown on advertisement. No full curtain to hide the sun. No equipment such as gym room and breakfast was so disgusting that I ate only one time and then have eaten outside.
        Reviewed July 22, 2017
        3.6
        Louis from United States
        Couple
        Stayed 2 nights in April 2017
        Review in English - from seasoned traveler”
        Let me begin with PoiPet itself is a corrupt cesspool. That aside, permit us to talk about the hotel itself. FILTHY DIRTY UGLY, nothing like you would expect from a hotel associated with a Casino. Our bed had hairs and semen stains from some previous guest (although management insisted the rooms had been cleaned and linens changed - oh, and they wouldn't change them again) It was impossible to sleep with noise and smells. Non smoking areas... ha ha ha .. sure. Not! We had booked two nights, but only stayed one. Now about the staff.. living in Thailand we are used to service staff ignoring us from time to time. Here it was all the time... Even the casino dealers and staff didn't really care.. and certainly didn't smile.. just little unhappy robots. The one somewhat redeeming feature was the restaurant Chillax. The food was well prepared and tasty. I think a foreign chef. However, skip the included breakfast (downstairs across the street) unless you have interpreter with you. Food poor at best and staff..well you can guess. Bottom line.. do yourself a favor.. if you have reason to stay, stay on the Thai side of the border. And be sure to learn about the border problems (google it) if you are passing through. What time to cross, etc. Why satisfactory score on location.. the hotel is on the main road through between the borders. Even so, don't wander around at night. We did a little to look at other casinos... was always looking behind us.
        Reviewed May 07, 2017
        8.4
        Excellent
        Edward from Canada
        Solo traveler
        Stayed 5 nights in January 2017
        Good hotel”
        Only hotel in area with Internet. Others make you pay U$D:20/day but Diamond it is free. This is the reason I like it here. Good Front Desk
        Reviewed February 07, 2017
        6.0
        Bob from United States
        Couple
        Stayed 1 night in November 2016
        Old place needs remodeling ”
        Lots of mosquitoes in rooms and hallway no safes in the rooms the restaurant in the lobby is great but pricey ,for drinks
        Reviewed November 21, 2016
        6.8
        Good
        Siong from Malaysia
        Solo traveler
        Stayed 1 night in October 2016
        Lacking of basic items”
        With such high price, there was no complementary bottle water in the room. Moreover, there was no soap / shower foam provided.
        Reviewed October 31, 2016
        7.0
        Very good
        beverley from Australia
        Couple
        Stayed 1 night in October 2012
        great casino if that is what you want ”
        one of the largest casino rooms around
        the grand diamond city hotel&casino is there for the gamblers of which i am not one and alltough i can admire the effort put into the gambling halls i was there for the nights accomodation which was adequate without being great the breakfast which is served across the road from the hotel is also adequate but i must confess i did not pay a fortune for the room so it would be still value for money
        Reviewed November 15, 2012
        4.3
        James from Canada
        Couple
        Stayed 1 night in July 2012
        Awful”
        Location to cross the border
        I have never written a negative review of a hotel here, but this one really deserves it. It is really difficult to give all the reasons why this hotel was so terrible. The room was very dirty. There was blood on the blanket. There were no amenities in the bathroom. There is no way this hotel deserves four stars. We had not printed our reservation voucher, and the receptionist refused to print it for us. Normally other hotels always have this voucher prepared for us. Finally, we asked where we could go to get it printed, and she said there was nowhere available in the area. In fact there was an Internet shop only a few minutes away. Generally speaking, Poipet is not a very nice place to stay. Probably you only need to stay there for one night to cross the border into Thailand. Well as I said, I have never written a negative review of a hotel, but do yourself the favor and choose another hotel. I have a feeling most of the hotels in Poipet are not so good, but at least you can avoid this one!!! Finally, even if you pay for Internet, it will not be available in your room. You must use the Internet in the lobby only. Good luck to anyone going to Poipet, which should not reflect negatively on your trip to Cambodia where the people were actually very friendly and helpful.
        Reviewed July 24, 2012
        6.7
        Good
        MARK from Thailand
        Business traveler
        Stayed 1 night in December 2011
        Best location, decent rooms & best gambling floor”
        1st hotel directly after Thai immigration, large variety of table games
        Deluxe rooms were decent for the price. No in-room safe. No smoke smell, but the hotel, casino, hallways, and building was a little worn. Toothbrush, and clean towels. Nothing special about the view of Thai side and Holiday casino. The beds were typical Asian Boutique Traditional with wooded semi noisy frame especially when you move. Food outlets were decent, but nothing special. The area around the hotel is a bit dirty and not recommended for families. Many foreigners seen in the area as the gateway to Cambodia. Watch out for the foreigner visa scam. It is only 20 USD + 100-200 baht tea money. Only give your passport to the official at the Cambodian immigration table. Thai do not need a visa, but foreigners need a Cambodian visa (you don't need to go to any consulate near by for that) and entry stamp to return to Thailand and maybe plane tickets.
        Reviewed December 14, 2011
        6.0
        Alain from Canada
        Couple
        Stayed 1 night in December 2011
        Ordinaire”
        Rien de spécial
        Séjourné à ce casino est plus que ordinaire. Défraichi par les années. Un coup de pinceau à la grandeur ferais du bien. Propre à la limite. Confort inexistant ou presque. Si vous n'avez pas besoin de séjourné à Poipet, passé tout droit, à moins d'aimer le jeu, et encore il faut parler Cambodgien. Point fort, personel gentil. J'ai eu besoin d'imprimer un document pour l'imigration. Impossible, l'imprimante étais hors d'usage, c'est quand même un minimum dans un établissement de cette envergure.
        Reviewed December 22, 2011
        6.4
        Good
        Mutsumi from Japan
        Solo traveler
        Deluxe Room
        Stayed 1 night in December 2017
        コストパフォーマンスは今ひとつ”
        カジノ目的のタイ人が主なターゲット。そのことを承知していれば、快適に滞在できる。
        Reviewed January 10, 2018
        7.2
        Very good
        TAKAHIRO from Japan
        Solo traveler
        Stayed 1 night in April 2017
        カジノをやるなら・・・”
        一泊しました。アランヤプラテートから徒歩でポイペトに入りました。 1階がカジノになっています。部屋はまぁまぁかと思います。スタッフも普通。タイを出国、カンボジアに入国し、少しタイ側に戻ったところにホテルがあります。 結局カジノは見るだけで、やらなかったのですが、24時間やっています。
        Reviewed May 06, 2017
        8.0
        Excellent
        MASAKI from Japan
        Solo traveler
        Stayed 2 nights in May 2017
        カジノだけの街……”
        値段のワリに部屋の設備は普通……。シャワーの水圧が弱い、ぬるま湯しか出ない。カジノはラスベガスやシンガポールのカジノと比べると、かなり見劣りするが、カンボジアなら仕方ないか?タイバーツに両替しないとカジノ出来ない。それなりに賑わっている。 朝食は麺系・ゴハン系・ピザ・ハンバーガー等いろいろあって、注文してから作るシステム。美味しかったです。
        Reviewed May 04, 2017
        8.8
        Excellent
        Soichi from Japan
        Solo traveler
        Stayed 1 night in March 2017
        Excellent”
        エレベーター、部屋がキレイ!
        Reviewed March 06, 2017
        123
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