6.7

Good
/10
(183 reviews)See what guests said
Breakfast3
Housekeeping1
See map

7.7

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Battambang Airport 96.3 km
Siem Reap International Airport 139.4 km
Nakhonratchasima Airport 146.1 km
Trat Airport 155.4 km
Surin Bhakdi Airport 168.8 km
Buriram Airport 189.8 km
Suvarnabhumi Airport 194.8 km
U-Tapao International Airport 200.8 km
Grand Diamond City Hotel and Casino
Deluxe Room - Guestroom Grand Diamond City Hotel and Casino
Interior view Grand Diamond City Hotel and Casino
Interior view Grand Diamond City Hotel and Casino
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Free Wi-Fi

Grand Diamond City Hotel and Casino

998F, Group 50, Kbal Spean Village Poipet Commune, Nimit Thmei, Ou Chrov, Cambodia - See map
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Sauna

  • Steamroom

Cheaper than 79% of all properties in Ou Chrov in the last 24 hoursCompared to 14 Ou Chrov properties at Agoda for various dates
Value for money6.4
Location rating7.7

Rooms available at Grand Diamond City Hotel and Casino

Diamond Suite
...
  • Room size: 90 m²/969 ft²
  • City view
  • 2 single beds and 1 queen b...
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Deluxe Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed or 2 single beds
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Grand Suite
...
  • Room size: 120 m²/1292 ft²
  • City view
  • 2 single beds and 1 queen b...
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Premier Deluxe
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds or 1 king bed
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Club Suite
...
  • Room size: 45 m²/484 ft²
  • Shower
  • 1 queen bed
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Club Deluxe
...
  • Room size: 45 m²/484 ft²
  • Shower
  • 1 king bed
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Classic Club Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 queen bed
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Grand Diamond Suite
...
  • Room size: 120 m²/1292 ft²
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Superior Room
...
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    Deluxe Club
    ...
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      Frequently asked questions

      What time is check-in and check-out at Grand Diamond City Hotel and Casino?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Grand Diamond City Hotel and Casino?

      Grand Diamond City Hotel and Casino is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Grand Diamond City Hotel and Casino also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Diamond City Hotel and Casino has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Ou Chrov with private transportation, the hotel can arrange both taxis or car rental.

      What is the smoking policy at Grand Diamond City Hotel and Casino?

      Grand Diamond City Hotel and Casino does not permit smoking in any of its rooms, but allows smoking in designated areas.

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      Overall rating:

      6.7

      Good
      183 reviews
      Cleanliness
      6.6
      Facilities
      6.3
      Location
      7.7
      Read all reviews >
      More about Grand Diamond City Hotel and Casino

      More about Grand Diamond City Hotel and Casino

      Grand Diamond City Hotel and Casino, located in Nimit Thmei, Ou Chrov, is a popular choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

      The facilities and services provided by Grand Diamond City Hotel and Casino ensure a pleasant stay for guests. 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping are just a few of the facilities that set Grand Diamond City Hotel and Casino apart from other hotels in the city.

      Grand Diamond City Hotel and Casino is home to 349 bedrooms. All are tastefully furnished and many even provide such comforts as complimentary instant coffee, complimentary tea, free welcome drink, mirror, slippers. The hotel offers an excellent variety of recreational facilities, including dart board, fitness center, sauna, spa, massage. Discover an engaging blend of professional service and a wide array of features at Grand Diamond City Hotel and Casino.

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      Most talked about facilities

      Breakfast

      5 mentions

      Food & Dining

      2 mentions

      Internet

      2 mentions

      Housekeeping

      2 mentions

      What they offer

      Show less

      Food and dining

      Breakfast options

      American
      Asian

      Property's guest policies

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      Some helpful facts

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      Reviews of Grand Diamond City Hotel and Casino from real guests

      Provided by verified guests of Agoda
      Cleanliness6.6
      Facilities6.3
      Location7.7
      Room comfort and quality6.3
      Service6.8
      Value for money6.4
      High score for Ou Chrov
      Rating
      9+ Exceptional (3)
      8-9 Excellent (7)
      7-8 Very Good (14)
      6-7 Good (14)
      <6 Below Expectation (25)
      Time of the year
      Mar - May (11)
      Jun - Aug (20)
      Sep - Nov (13)
      Dec - Feb (19)
      All guests (183)
      All room types
      All languages

      Show reviews that mention 

      Showing 63 verified guest comments
      1234
      7.0
      Very good
      beverley from Australia
      Couple
      Stayed 1 night in October 2012

      great casino if that is what you want ”

      one of the largest casino rooms around

      the grand diamond city hotel&casino is there for the gamblers of which i am not one and alltough i can admire the effort put into the gambling halls i was there for the nights accomodation which was adequate without being great the breakfast which is served across the road from the hotel is also adequate but i must confess i did not pay a fortune for the room so it would be still value for money

      Reviewed November 15, 2012

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      8.8
      Excellent
      Robert from United States
      Solo traveler
      Deluxe Room
      Stayed 1 night in July 2019

      Excellent”

      Nice hotel though the sterile atmosphere in the casino makes it one for hardcore gamblers only. Had what was called an American Breakfast in the restaurant and it was mostly inedible. Still, a decent place to stay, and although I did well in the Casino, the atmosphere there makes the game not the least bit enjoyable.

      Reviewed July 14, 2019

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      6.7
      Good
      MARK from Thailand
      Business traveler
      Stayed 1 night in December 2011

      Best location, decent rooms & best gambling floor”

      1st hotel directly after Thai immigration, large variety of table games

      Deluxe rooms were decent for the price. No in-room safe. No smoke smell, but the hotel, casino, hallways, and building was a little worn. Toothbrush, and clean towels. Nothing special about the view of Thai side and Holiday casino. The beds were typical Asian Boutique Traditional with wooded semi noisy frame especially when you move. Food outlets were decent, but nothing special. The area around the hotel is a bit dirty and not recommended for families. Many foreigners seen in the area as the gateway to Cambodia. Watch out for the foreigner visa scam. It is only 20 USD + 100-200 baht tea money. Only give your passport to the official at the Cambodian immigration table. Thai do not need a visa, but foreigners need a Cambodian visa (you don't need to go to any consulate near by for that) and entry stamp to return to Thailand and maybe plane tickets.

      Reviewed December 14, 2011

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      8.4
      Excellent
      Edward from Canada
      Solo traveler
      Stayed 5 nights in January 2017

      Good hotel”

      Only hotel in area with Internet. Others make you pay U$D:20/day but Diamond it is free. This is the reason I like it here. Good Front Desk

      Reviewed February 07, 2017

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      6.8
      Good
      James from Thailand
      Couple
      Deluxe Room
      Stayed 2 nights in March 2018

      Nice enough but over priced”

      The hotel and casino are nice enough although the whole place could use some renovation. Breakfast is good and staff are friendly and helpful. The only reason I wouldn't recommend this place to others is that the price per night of 65 USD per night is too much.

      Reviewed March 28, 2018

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      8.4
      Excellent
      Graham from Thailand
      Solo traveler
      Premier Deluxe
      Stayed 1 night in September 2018

      Excellent”

      The food range and quality were excellent. The free breakfast was very "Thai food orientated". They had a range of small cakes available. A cup of tea was very thick and had Carnation milk in it. All I really wanted was a cup of tea and some toast. They had a massive selection of Thai foods and staff to serve it to you. The bath in my room was a bit knackered. The bed was very comfortable. I suppose when you are in Cambodia you are a very long way from any Englishness.

      Reviewed September 09, 2018

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      8.8
      Excellent
      Kriskrai from Thailand
      Family with teens
      Diamond Suite
      Stayed 1 night in July 2017

      Good location and staff assistances”

      Great things are staff hospitality and assistance in processing at the border both on Thailand and Cambodia side, great location situated very close to border, rooms were clean and spacious, however, a bit too old and renovation is needed, overall recommended.

      Reviewed August 01, 2017

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      7.2
      Very good
      Manfred from Germany
      Business traveler
      Premier Deluxe
      Stayed 1 night in September 2017

      Casino & Relaxe”

      Good restaurant even though the licor store and breakfast offered by the hotel is located on the oposite side - breakfast is much better in the hotels restaurant - staff leads you to the winning machines and if you are lucky leave a few baht for them - all machines work with THB - the bank wins as usual - at present there are some construction works in progress it is dirty and hot and ugly outside - ac, cold drinks, some gambling, good food inside.

      Reviewed September 24, 2017

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      8.0
      Excellent
      azrul from Malaysia
      Business traveler
      Stayed 1 night in February 2017

      Gooooood ”

      Good place to sleep if ur planning to stay overnight nearby border, casino is always open! Enjoy

      Reviewed November 13, 2017

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      4.3
      James from Canada
      Couple
      Stayed 1 night in July 2012

      Awful”

      Location to cross the border

      I have never written a negative review of a hotel here, but this one really deserves it. It is really difficult to give all the reasons why this hotel was so terrible. The room was very dirty. There was blood on the blanket. There were no amenities in the bathroom. There is no way this hotel deserves four stars. We had not printed our reservation voucher, and the receptionist refused to print it for us. Normally other hotels always have this voucher prepared for us. Finally, we asked where we could go to get it printed, and she said there was nowhere available in the area. In fact there was an Internet shop only a few minutes away. Generally speaking, Poipet is not a very nice place to stay. Probably you only need to stay there for one night to cross the border into Thailand. Well as I said, I have never written a negative review of a hotel, but do yourself the favor and choose another hotel. I have a feeling most of the hotels in Poipet are not so good, but at least you can avoid this one!!! Finally, even if you pay for Internet, it will not be available in your room. You must use the Internet in the lobby only. Good luck to anyone going to Poipet, which should not reflect negatively on your trip to Cambodia where the people were actually very friendly and helpful.

      Reviewed July 24, 2012

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      3.6
      Louis from United States
      Couple
      Stayed 2 nights in April 2017

      Review in English - from seasoned traveler”

      Let me begin with PoiPet itself is a corrupt cesspool. That aside, permit us to talk about the hotel itself. FILTHY DIRTY UGLY, nothing like you would expect from a hotel associated with a Casino. Our bed had hairs and semen stains from some previous guest (although management insisted the rooms had been cleaned and linens changed - oh, and they wouldn't change them again) It was impossible to sleep with noise and smells. Non smoking areas... ha ha ha .. sure. Not! We had booked two nights, but only stayed one. Now about the staff.. living in Thailand we are used to service staff ignoring us from time to time. Here it was all the time... Even the casino dealers and staff didn't really care.. and certainly didn't smile.. just little unhappy robots. The one somewhat redeeming feature was the restaurant Chillax. The food was well prepared and tasty. I think a foreign chef. However, skip the included breakfast (downstairs across the street) unless you have interpreter with you. Food poor at best and staff..well you can guess. Bottom line.. do yourself a favor.. if you have reason to stay, stay on the Thai side of the border. And be sure to learn about the border problems (google it) if you are passing through. What time to cross, etc. Why satisfactory score on location.. the hotel is on the main road through between the borders. Even so, don't wander around at night. We did a little to look at other casinos... was always looking behind us.

      Reviewed May 07, 2017

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      6.8
      Good
      Siong from Malaysia
      Solo traveler
      Stayed 1 night in October 2016

      Lacking of basic items”

      With such high price, there was no complementary bottle water in the room. Moreover, there was no soap / shower foam provided.

      Reviewed October 31, 2016

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      7.6
      Very good
      hock from Thailand
      Couple
      Premier Deluxe
      Stayed 2 nights in August 2019

      Grand diamond”

      Near to the border and the custom for arrival and departure. The room is normal and looks old.

      Reviewed August 28, 2019

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      4.8
      David from France
      Solo traveler
      Stayed 1 night in July 2017

      Bad experience”

      The room was awful, not the same as the photos shown on advertisement. No full curtain to hide the sun. No equipment such as gym room and breakfast was so disgusting that I ate only one time and then have eaten outside.

      Reviewed July 22, 2017

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      5.2
      John from United States
      Couple
      Premier Deluxe
      Stayed 1 night in August 2017

      Crotch of the country”

      After having lived in Las Vegas for a long time. Calling this is a "casino / resort " is a stretch.

      Reviewed August 07, 2017

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      7.2
      Very good
      Motoki from Japan
      Solo traveler
      Premier Deluxe
      Stayed 1 night in August 2017

      One of the best hotels in Poipet”

      Location is good, quite close to the border. Water drain in shower room is not good as others.

      Reviewed September 07, 2017

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      6.0
      Bob from United States
      Couple
      Stayed 1 night in November 2016

      Old place needs remodeling ”

      Lots of mosquitoes in rooms and hallway no safes in the rooms the restaurant in the lobby is great but pricey ,for drinks

      Reviewed November 21, 2016

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      5.6
      Tay from Singapore
      Solo traveler
      Premier Deluxe
      Stayed 1 night in June 2019

      Not value for money”

      Old hotel and expensive

      Reviewed June 10, 2019

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      2.8
      Bernard from Singapore
      Business traveler
      Premier Deluxe
      Stayed 7 nights in January 2019

      Free upgrade”

      Had been staying this hotel regularly and not flexible for upgrade or remain the sane room for 2 days. House keeping change bedsheet and quilt cover with stain on day one check in.

      Reviewed January 28, 2019

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      7.6
      Very good
      Philip from United Kingdom
      Couple
      Deluxe Room
      Stayed 1 night in July 2019

      good if you like to gamble”

      good for a stop at the border

      Reviewed October 20, 2019

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