Grand East Hotel Resort and Spa
Superior Room Grand East Hotel Resort and Spa
Kid’s club Grand East Hotel Resort and Spa
Lobby Grand East Hotel Resort and Spa
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7.4
Very good
/10
(66 reviews)See what guests said
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8.4
Excellent
Location rating score
Excellent location
Parking
FREE
Free Wi-Fi

Grand East Hotel Resort and Spa

dead sea jordan / Sweamah, Dead Sea, Dead Sea, Jordan, +96265005500 - See map
"Room was nice and clean, many different breakfast options, several different pools, very nice and friendly staff."
Maris - September 19, 2016
Very good cleanliness
7.5 rating for cleanliness
Very good service
7.1 rating for service
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

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Value for money7.1
Location rating8.4

Rooms available at Grand East Hotel Resort and Spa

Royal Suite
Royal Suite
...
  • Room size: 110 m²/1184 ft²
  • Sea view
  • 1 king bed
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Executive Suite
Executive Suite
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  • Room size: 60 m²/646 ft²
  • Sea view
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Sea view
  • 1 double bed or 2 single be...
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Superior Room
Superior Room
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 double bed or 2 single be...
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Premium Room
Premium Room
...
  • Room size: 41 m²/441 ft²
  • Sea view
  • 1 double bed or 2 single be...
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Grand Suite
Grand Suite
...
  • Room size: 92 m²/990 ft²
  • Balcony/terrace
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Twin Room with View
Twin Room with View
...
  • Room size: 33 m²/355 ft²
  • Shower
  • 2 single beds
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More about Grand East Hotel Resort and Spa

More about Grand East Hotel Resort and Spa

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Some helpful facts

The property

Number of rooms : 198

Reviews of Grand East Hotel Resort and Spa from real guests

Provided by verified guests of Agoda
Agoda Reviews (66)Booking.com Reviews (914)
7.4
/
10
Cleanliness7.5
Facilities6.8
Location8.4
Service7.1
Value for money7.1
Rating
9+ Exceptional (11)
8-9 Excellent (2)
7-8 Very Good (5)
6-7 Good (2)
<6 Below Expectation (13)
Time of the year
Mar - May (20)
Jun - Aug (6)
Sep - Nov (5)
Dec - Feb (2)
All languages
All guests (66)
All room types
Showing 33 verified guest comments
12
10.0
Exceptional
LEONARDUS from Indonesia
Couple
Superior Room
Stayed 1 night in September 2019

We are happy and enjoy to stay here”

None, all is fine

Reviewed September 05, 2019
6.4
Good
Alaa from Saudi Arabia
Family with young children
Superior Room
Stayed 1 night in August 2019

Not Satisfied ”

The breakfast was the WORST ever !! The hotel accepts guests should not be accepted !

Reviewed August 18, 2019
3.6
Mike from Cyprus
Family with young children
Superior Room
Stayed 8 nights in June 2019

The Grand (East) Disaster”

This is not a 4* hotel. It is dirty. It needs fixing up. Staff are untrained and unprofessional. Food/Buffet is below standard. Only 3 pools, not 6 or 7 as advertised. One big pool was filled with soil. All pools were dirty. If you are a local, you get better treatment. Service overall was appalling. Do yourself a favour and avoid this hotel.

Reviewed July 04, 2019
9.2
Exceptional
Sofiane from United Kingdom
Family with young children
Superior Room
Stayed 1 night in June 2019

Great experience”

We stayed one night in this hotel and had a fantastic experience. This was straight after Eid Al fitr and the hotel was very Muslim and family friendly. The had breakfast and dinner there that was great. The dinner was made of local traditional and fresh food but was overpriced (15JD per person). The rooms were very clean, staff very helpful and the whole family enjoyed the stay there. I strongly recommend. The only downside was people smoking in the lobby and common areas that were meant to be non-smoking and the staff could/should enforce the non-smoking areas as this was full of families and kids

Reviewed June 09, 2019
8.8
Excellent
Aivo from Estonia
Family with teens
Superior Room
Stayed 1 night in May 2019

Nice view and comfortable room. ”

Wifi was weak in the room.

Reviewed May 23, 2019
7.2
Very good
valérie
Couple
Superior Room
Stayed 1 night in May 2019

Nice spot”

Great hotel, private beach, 3 pools, beautiful room, but just the buffet was open, it was not so good and it was expensive , all the others restaurant were close and look abandoned, but overall it was ok

Reviewed May 05, 2019
5.2
Gintare
Couple
Superior Room
Stayed 1 night in May 2019

Above average”

Very bad beach ,a lot off trash .We was celebrating honey moon .so we was very disapointed .hotel old

Reviewed May 03, 2019
8.0
Excellent
Fabian from Germany
Family with young children
Superior Room
Stayed 1 night in April 2019

Good for a short stay”

Clean and big room. Next to Dead Sea even though you have to walk a bit down to reach the private beach. A real "arabic hotel" with music at the poolside and in the evening. The service for check in and out was not the fastest.

Reviewed April 29, 2019
10.0
Exceptional
Louana
Couple
Superior Room
Stayed 1 night in April 2019

Great location”

Great location, very secure. The rooms are clean, and the staff friendly. I rrally liked it had a private beach at the dead sea and three pools from which one was really big. Thr cafee is also nice, in the evening there s a local band playing live music. The breakfast was grear, lots of variety, and lots of local food. The dinner as well, only the drinks ( no drinks) are included in the buffet dinner. I would visit again if had the chance.

Reviewed April 17, 2019
5.2
Paul from United Kingdom
Group
Deluxe Room
Stayed 8 nights in March 2019

Great location for Dead Sea but awful breakfast and facilities”

If you are staying for 1 night you probably wouldn't be too affected by the downsides in this hotel, but our 8 day stay was extremely disappointing. The quality of the breakfast is very poor for a 5* hotel, not even fresh squeezed juice. They search bags on the way into the hotel in order to make sure that you do not bring in your own food and drink. I have stayed in hotels all around the world and this is the first place that has prevented me from bringing in bottles of water and fruit etc - COMPLETE MADNESS, especially given the remote location, literally miles from a decent shopping area.

Reviewed April 15, 2019
2.0
Tomas
Couple
Superior Room
Stayed 1 night in March 2019

Nice hotel and beach”

Very good hotel and access to the beach.

Reviewed March 28, 2019
2.8
Ala from Jordan
Group
Superior Room
Stayed 1 night in February 2019

Such a bad service I don’t recommend at all ”

Reciption said yes but never did anything room stayed unclean also when I went out for a walk outside the hotel I wasn’t able to com back to my hotel because they said it was 11 clock we are closed

Reviewed February 03, 2019
8.0
Excellent
Maris from Estonia
Couple
Superior Room
Stayed 1 night in September 2016

Nicely located by the dead sea”

Room was nice and clean, many different breakfast options, several different pools, very nice and friendly staff. We stayed only for one night, but we received a complimentary fruit platter and minibar filled with soft drinks to our room.

Reviewed September 19, 2016
8.8
Excellent
samer from Jordan
Family with young children
Superior Room
Stayed 1 night in September 2016

Patient staff despite all problems”

When we arrived to the reception at 3 pm, the hotel computer system was down due to a technical problem and it was a big miss!! we checked in around 6:00 pm. Unfortunately there were some rude guest who started to shout and be un-polite. Despite this and despite the fact that the hotel is still under soft opening, the staff was trying their best to manage things manually and they were very gentle and polite with all guests. I would like to thank the friendly and helpful staff specially Mr. Mohammed Kokash (GM), Mr. Abu Awwad and Mr Baker Battikhi, they really converted our bad experience to good ones and they regret for the unexpected problem the provide us avrombhhcomplimentary dinner as a compensation.

Reviewed September 17, 2016
5.2
Mohamed from Jordan
Family with young children
Superior Room
Stayed 1 night in July 2016

You will get better facility in 3 star hotel”

The rooms are small. sofas dirty. bathroom sucks vary bad finishig & fittings shower not working toilet wash not working no toilet paper or tissues in room which we have to request no water & friedge is empty drawers dusty small elevators & floor is broken this is for delux room !!!!

Reviewed July 25, 2016
4.0
Ahmad from Jordan
Couple
Deluxe Room
Stayed 1 night in June 2016

Mr”

It's not good at all

Reviewed June 07, 2016
4.0
francoise from France
Solo traveler
Superior Room
Stayed 2 nights in April 2019

Chambre bien vue bien nourriture horrible extérieur mal entretenu triste ”

Là chambre est bien ,la vue aussi mais beaucoup de probleme avec porte cassée du changer de chambre. Beaucoup de bruit dans les couloirs. Petit déjeuner mauvais nourriture horrible et cher pour le buffet il n t a rien de bon et servi et réservé à chaque buffet. Ambiance triste .extérieurpas entretenu transat vieux et pas confortable . J ai eu une chambre Premium suite au désagrément de la porte qui ne fermé pas belle chambre il y a juste cela de positif et le personnel bienveillant et qui ne cache pas qu ils savent que la restauration est épouvantable...

Reviewed April 25, 2019
9.2
Exceptional
Helene
Group
Superior Room
Stayed 1 night in April 2019

Belle découverte”

Même si les bâtiments sont vieillissants, l’acceuil et les diffèrents services disponibles sont très agréables. Sans parler des piscines et accès à la mer morte, pour une belle expérience.

Reviewed April 08, 2019
10.0
Exceptional
Alice from France
Group
Superior Room
Stayed 1 night in March 2019

Exceptional”

Le Manager de l'établissement est super gentil, à l'écoute, prévenant, au petit soin. Comme l'ensemble des jordaniens, le Manager a veillé à notre confort et bien être durant tout notre séjour. L'espace de détente est superbe

Reviewed April 05, 2019
7.2
Very good
Abdelaziz from Jordan
Couple
Superior Room
Stayed 1 night in March 2019

Qualite de service moyenne”

Trop bruyant par les visiteurs et le personnel surtout le matin

Reviewed March 23, 2019
12
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  • Excellent location