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Grand Hotel Europa - Since 1869

"The rooms are Morden, well cleaned and comfortable."

Luis - March 9, 2020
Comfort Double Room Grand Hotel Europa - Since 1869
Lobby Grand Hotel Europa - Since 1869
Lobby Grand Hotel Europa - Since 1869
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Grand Hotel Europa - Since 1869

2 Sudtiroler Square, Innsbruck City Center, Innsbruck, Austria, 6020 - See map
Free Wi-Fi
See map
Nearby landmarks
Bubble Point, Brixner 70 m
International Telephone Discount 90 m
Cafe Cardinal 130 m
Freytag & Berndt 160 m
Jimmy’s 180 m
Innsbruck Hbf Train Station 180 m
Sta Travel 180 m
M.Huber, Papier und Schreibwarenspezialitaten 270 m
Cinematograph 280 m
Drogerie Tachezy&Frank 290 m
9.1

Exceptional

Location rating score

Exceptional location
  • 170 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Room service [24-hour]

Value for money7.8
Distance to city center0.5 km
Location rating9.1
Nearest airportInnsbruck Airport (INN) - Austria
Distance to airport3.7 km

Rooms available at Grand Hotel Europa - Since 1869

Excellent
Room comfort & quality
8.7
Suite
...
  • Room size: 60 m²/646 ft²
  • Mountain view
  • 1 double bed
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Comfort Double Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed
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Superior Double Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
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Junior Suite Triple
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 1 king bed
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Junior Suite
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 1 double bed
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Standard Double Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed
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Single Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed
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Superior Triple Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 sofa bed and 1 double bed
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Comfort Double or Twin Room (Triple Use)
...
  • Shower
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Confort
...
  • Shower and bathtub
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Frequently asked questions

What time is check-in and check-out at Grand Hotel Europa - Since 1869?

and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. Check-in is from 03:00 PM, The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Hotel Europa - Since 1869?

Grand Hotel Europa - Since 1869 is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Grand Hotel Europa - Since 1869 also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Hotel Europa - Since 1869 has a car park that's close to the hotel. Parking is available for a fee of 19 EUR per day. If you're looking for an easy way to get around Innsbruck with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Grand Hotel Europa - Since 1869?

Wake up to a great buffet breakfast at Grand Hotel Europa - Since 1869. Adults can enjoy breakfast offered with an additional charge of 20 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Grand Hotel Europa - Since 1869?

Grand Hotel Europa - Since 1869 does not permit smoking in any of its rooms or indoor areas.

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What people love about Grand Hotel Europa - Since 1869

  • 9.6
    Exceptional

    "We really enjoy staying at this hotel."

    Difi

    |

    April 7, 2018

  • 9.6
    Exceptional
    Location

    "Well located: 2 minute walk to train;"

    Dale

    |

    January 2, 2019

  • 9.6
    Exceptional
    Breakfast

    "Breakfast was huge and excellent."

    Dale

    |

    January 2, 2019

Property ranking|Compared to 196 Innsbruck properties
See all rankings
Room comfort score
8.7/10
Room size
34 sqm.
Location score
9.1/10
Service score
8.4/10
Better than
98
%
of Innsbruck properties
Bigger than
97
%
of Innsbruck properties
Better than
96
%
of Innsbruck properties
Better than
94
%
of Innsbruck properties
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Overall rating:
8.2
Excellent
148 reviews
Cleanliness
8.4
Facilities
7.6
Location
9.1
Read all reviews >
What travelers say they love:
Totally perfect hotel to stay in Innsbruck.
Andriana from Indonesia
Couple
More about Grand Hotel Europa - Since 1869

More about Grand Hotel Europa - Since 1869

Well positioned in Innsbruck's city center, Grand Hotel Europa - Since 1869 is the ideal point of departure for your excursions in Innsbruck. From here, guests can enjoy easy access to all that the lively city has to offer. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks such as Cinematograph, Tiroler Landesmuseum Ferdinandeum, and Casino Innsbruck. World Hotels is renowned for its quality services and friendly staff, and Grand Hotel Europa - Since 1869 lives up to expectations. Laundry service/dry cleaning, babysitting, room service, meeting facilities, and a bar/pub are just a few of the facilities that set Grand Hotel Europa - Since 1869 apart from other hotels in the city. Experience high quality room facilities including a coffee/tea maker, separate shower and tub, satellite/cable TV, bathrobes, and DVD/CD player to help you recharge after a long day. The hotel offers fantastic facilities including a steam room and sauna to help you unwind after an action-packed day in the city. Grand Hotel Europa - Since 1869 is your one-stop destination for quality hotel accommodations in Innsbruck.

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Most talked about facilities

Housekeeping
7 mentions
Breakfast
6 mentions
Food & Dining
2 mentions
Internet
1 mention

What they offer

9.6
Exceptional
Spaciousness

"The room is quite spacious and very clean."

Difi

|

April 7, 2018

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Grand Hotel Europa - Since 1869 from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.4
Facilities7.6
Location9.1
Room comfort and quality8.7
Service8.3
Value for money7.8
High score for Innsbruck
Rating
9+ Exceptional (34)
8-9 Excellent (15)
7-8 Very Good (15)
6-7 Good (6)
<6 Below Expectation (10)
Time of the year
Mar - May (17)
Jun - Aug (17)
Sep - Nov (26)
Dec - Feb (20)
All guests (148)
All room types
All languages

Show reviews that mention 

Showing 80 verified guest comments
1234
9.6
Exceptional
Nathan from United States
Family with teens
Superior Triple Room
Stayed 2 nights in March 2019

Skiing Austria”

We based in Innsbruck and skied Kitzbuhel. Hotel Europa is across the street from the train station and has underground access to the station through a parking garage allowing you to not even walk outside when getting to the train. It is also an easy walk from the old town center and the Golden Roof area. It is a unique hotel decor with a modern look blended with some old fashioned Tyrolean decor features. Sounds crazy, but it really works. I have stayed here in the past and will again.

Reviewed March 19, 2019

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10.0
Exceptional
Kian from Singapore
Couple
Standard Double Room
Stayed 1 night in April 2014

Great hotel ”

location, service, quality

Was in Innsbruck for a honeymoon stop over. Arrived early in the morning at 4am, and thou check-in is available only after 11am, the staff still allowed us to check in at 4am and this gives us a great time to rest before moving out later in the morning Room was spacious and also clean. Bed was comfortable and the chrome equipments in the room were very well maintained and couldnt see any fingerprints which shows the quality of the housekeeping Staff were courteous and knowledgeable and provided info to us on the sights to see and directions around Great hotel, which is easily accessible as it is just infront of the train station. Safety were ensured as the main door was locked after dark with only access for guests Close proximity to the town center which is within walking distance Value for money and comfort. Great breakfast. Only drawback is slow internet access which can be compensated by the comfort of the room and service quality

Reviewed May 05, 2014

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10.0
Exceptional
Andriana from Indonesia
Couple
Standard Double Room
Stayed 1 night in January 2020

Perfect hotel!!”

Totally perfect hotel to stay in Innsbruck. Right in front of station. Also walking distance if u are travel by bus to Innsbruck. Friendly staffs. I was sick when I went here, and hotel staff really help me out. Clean room too. Like I said, totally PERFECT!!

Reviewed February 27, 2020

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10.0
Exceptional
Luis from United Kingdom
Business traveler
Standard Double Room
Stayed 1 night in March 2020

Great option”

Great hotel, great customer service, amazing breakfast and lovely bar. The rooms are Morden, well cleaned and comfortable. The hotel is well located in front of the train and bus station which makes life very easy. I would happily stay here again. The all the teams are brilliant, I got in Innsbruck at 6am, they let me store my luggage without any hassle. I am coming back at the beginning of march this year and I will be able to see if the experience that I had is constantly through out the year.

Reviewed March 09, 2020

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7.7
Very good
Catherine from United Kingdom
Solo traveler
Standard Double Room
Stayed 2 nights in November 2013

So nearly excellent”

Location,

I arrived by train with heavy baggage and was thrilled that the Hotel Europa could be seen from the exit to the station so I could drag my bags there. It is also just a few minutes walk from the shopping and Old Town Areas. Innsbruck is a small city so access to everything is easy. The room I booked was very stale and smelt badly of smoke, and they moved me instantly without any fuss to a lovely little room on the top "Bavarian style" floor with a mountain view and complimentary fruit, chocs and wine. I felt that went beyond the call of necessity and was gratefully received. The next day my room wasn't serviced properly though and when I asked for sugar etc the woman who brought it was most unpleasant. I handed her the used glass, cutlery and crockery that had not been removed either but didn't dare mention the bath was hairy! The safe never worked during my stay either in spite of repeated requests to maintenance. I didn't find the Manager on Duty very helpful in his attitude, but the receptionists who helped me with queries etc were absolutely charming, as was the porter and breakfast staff. I would visit again if in the area.

Reviewed December 04, 2013

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8.7
Excellent
Cheu from Hong Kong
Couple
Stayed 1 night in June 2011

Excellent location & room”

Historic building but modern room

The Hotel is conveniently located opposite to the Innsbruck Hbf where vaious routes of buses & trams stops are there. The room is elegant & spacious with a small balcony facing the mountans. It only takes about 15 minutes walk to the town centre where major sight-seeing spots are located. Besides, many restaurants with different food varieties are available there.

Reviewed June 13, 2011

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8.3
Excellent
HENRY from Singapore
Business traveler
Standard Double Room
Stayed 2 nights in October 2015

Good location, bad room service”

Good Location, good wifi and good check-in service

I stayed 2 days at the Grand Hotel Europa. Highly recommended for those who want to visit Venice as you do not need to drag your bags through boats and alleys to reach your hotel. The hotel is just across Veniza Maestre station - one stop before Venza St Lucia. My stay experience has been good as the hotel provide very good wifi reception and the check in is smooth. However the rooms is noisy as it faces the busy railway station. I can live with that. My bad experience is the room service. After my breakfast I came back to my room and the lady was cleaning the room. She left immediately as i get into the room. However when I left 30 minutes later and hang the "Makeup Room" label on the door knob, the room was not clean after I came back in the evening.

Reviewed November 05, 2015

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9.0
Exceptional
Phil from New Zealand
Couple
Superior Double Room
Stayed 1 night in September 2014

Pleasantly surprised”

Room size was good, good service, nice atmosphere

It was great, we had a wonderful time in Innsbruck. Food could have been kept hotter as some was quite cold.

Reviewed October 01, 2014

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5.7
JOHN from United Kingdom
Solo traveler
Standard Double Room
Stayed 1 night in November 2013

Nothing luxurious more like a gasthouse ”

Location and we'll nothing else

Nothing luxurious about this hotel , wifi you had to take iPad iPhone into the hall to connect ,then it would cut out in the room . Breakfast very average, chipped tea pots , wet plates, badly designed small dated bathrooms,poor quality towels and toilet paper , Not to sure how the grand got 5 stars it felt more like a gasthof Even with agoda excellent discount , there is better hotels in Innsbruck which I have stayed in past visits that give better value and quality I work and travel a lot in Austria and the grand was very disappointing

Reviewed November 14, 2013

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8.0
Excellent
Felicia from Malaysia
Family with teens
Standard Double Room
Stayed 1 night in July 2014

Superb location, beautiful city”

Great location, friendly staff, comfortable room

It was a wonderful experience with this hotel. It is located right opposite the train station, which takes about 2 mins to get there. And as it is a small city, it takes only 15 mins to walk to the main city attractions as well as the gondola to take you up the mountains. the staff was extremely friendly and the people there were tremendously helpful and passionate. A definitely recommended must go.

Reviewed July 28, 2014

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10.0
Exceptional
PETER from Australia
Couple
Standard Double Room
Stayed 1 night in August 2015

Absolutely outstanding hotel”

Fantastic staff, comfy room and very clean

It is impossible to fault the staff at this hotel. We had an issue that required help and they could not do enough for us. The hotel is very well located. The room and bed was very clean and comfortable. Breakfast was also good. Ten out of ten for this hotel.

Reviewed August 30, 2015

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9.7
Exceptional
Mark from Australia
Couple
Standard Double Room
Stayed 8 nights in February 2013

Great Location, Friendly Staff”

Great Location, clean comfortable room, Friendly staff

The hotel is in a great location, close to transport, shops, restaurants and the the old town. Very friendly and welcoming staff, fantastic buffet breakfasts and handy evening cocktail hour.

Reviewed February 24, 2013

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9.6
Exceptional
Difi from Indonesia
Couple
Standard Double Room
Stayed 1 night in April 2018

Great Hotel”

The hotel location is literally a stone throw away from the main station. The room is quite spacious and very clean. The ameneties are excellent. We really enjoy staying at this hotel.

Reviewed April 08, 2018

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6.3
Good
Alexander from Germany
Couple
Standard Double Room
Stayed 1 night in September 2013

Hotel is overpriced and overrated as 5*.”

Good location.

Hotel is overpriced and overrated as 5* though room was spacious enough. Rooms have been refurbished with acceptable quality and condition. Bathrooms are a little outdated though. Well located hotel. Reception desk friendly and helpflul. Breakfeast ok, but cannot cope with regular 5* hotels. Only recommendable for short stay or at special deal price.

Reviewed September 27, 2013

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9.6
Exceptional
Dale from United States
Couple
Standard Double Room
Stayed 2 nights in December 2018

Would definitely stay here again”

Well located: 2 minute walk to train; 12 minutes walk to old town. Clean. Quiet. Comfortable. Pleasant, friendly staff. Breakfast was huge and excellent. (Restaurant had good food, but charges 3 euro each just to eat: waiter said it was for the cloth napkin...not cool.) Still, we'd stay here again but not eat in the restaurant.

Reviewed January 02, 2019

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9.3
Exceptional
Zita from United States
Solo traveler
Stayed 2 nights in July 2012

Lovely hotel good location”

Located directly across from the main train station, within walking distance of the downtown / Old Town area

the hotel was very clean and room was nice. the staff was very pleasant and accomodating at the front desk, bar and restaurant

Reviewed July 18, 2012

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3.6
Diana from United Kingdom
Couple
Standard Double Room
Stayed 2 nights in December 2019

Old hotel in need of refurbishment and overhaul of breakfast. Closer to 3 Star than 5. ”

Innsbruck is very small so even the location opposite the main train station can't save it. We changed rooms after the 1st one was a small, darkish annex to their suite with a connection door which provided no noise cancellation, you could hear the guests in the next room. Plus the 5th floor corridors look in dire need of refurbishment. We then changed rooms and the 2nd floor wasn't as nice as their website photos either plus the bathroom drains smelled bad. We told them but nothing was done about it. The breakfast is mediocre at most compared to some of the spa hotels in Austria: no freshly pressed juice, terrible coffee, slow service, no smoked salmon or even eggs made to order and the cheese selection is a joke. All in all, money lost on a hotel being branded as the best in Innsbruck.

Reviewed January 02, 2020

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10.0
Exceptional
PETER from Australia
Couple
Comfort Double Room
Stayed 1 night in August 2015

Impossible to fault this hotel ”

Sensational staff, clean and comfy room and convenient parking

This is an outstanding place to stay. Everything is ten out of ten. The staff are some of the best we have ever had. So welcoming and helpful. The room is great. Location is also good. Car parking very easy. Impossible to fault

Reviewed September 06, 2015

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10.0
Exceptional
Elsierra from Indonesia
Couple
Standard Double Room
Stayed 3 nights in December 2017

Exceptional”

great location, perfect room. just 1 min walk from central station, the room is so spacious and elegant. easy to find food or go to Christmas market near the golden roof. the staff is helpful.

Reviewed January 02, 2018

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8.3
Excellent
Steve from Australia
Couple
Stayed 2 nights in June 2011

great location ”

near railway station

No frills clean and confortable hotel. Not really a 5 star hotel Decent size rooms Situated in a reasonably quiet area Across the road from the railway station

Reviewed July 24, 2011

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