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Grand Hotel Europa - Since 1869
Comfort Double Room, Grand Hotel Europa - Since 1869 in Innsbruck
Lobby, Grand Hotel Europa - Since 1869 in Innsbruck
Interior view, Grand Hotel Europa - Since 1869 in Innsbruck
Interior view, Grand Hotel Europa - Since 1869 in Innsbruck
Ballroom, Grand Hotel Europa - Since 1869 in Innsbruck
Bathroom, Grand Hotel Europa - Since 1869 in Innsbruck

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8.2

Excellent

148 reviews

148 reviews

See map
See map

9.1

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Walkable places
Cafe Cardinal

130 m

Freytag & Berndt

160 m

Jimmy’s

180 m

M.Huber, Papier und Schreibwarenspezialitaten

270 m

Cinematograph

280 m

Closest landmarks
Bubble Point, Brixner

70 m

International Telephone Discount

90 m

Sta Travel

180 m

Theresienbräu

340 m

The Medieval Maria-Theresien-Strasse

350 m

Grand Hotel Europa - Since 1869

2 Sudtiroler Square, Innsbruck City Center, Innsbruck, Austria, 6020 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Innsbruck City Center part of Innsbruck, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Innsbruck Airport. Restaurant and fitness center are among the special facilities that will enhance your stay with on-site convenience.

Highlights

170 meters to public transportation

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Daily housekeeping

Facilities

Airport transfer

Bicycle rental

Pets allowed

Car park

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Innsbruck every 55 minutes on Agoda.com
Value for money7.8
Distance to city center0.5 km
Location rating9.1
Nearest airportInnsbruck Airport (INN) - Austria
Distance to airport3.7 km

Rooms available at Grand Hotel Europa - Since 1869

Excellent
Room comfort & quality

8.7

Suite
...
  • Room size: 60 m²/646 ft²
  • Mountain view
  • 1 double bed
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Comfort Double Room
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed
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Superior Double Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 double bed
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Junior Suite Triple
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 1 king bed
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Junior Suite
...
  • Room size: 42 m²/452 ft²
  • Mountain view
  • 1 double bed
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Standard Double Room
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed
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Single Room
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 queen bed
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Superior Triple Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 sofa bed and 1 double bed
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Comfort
...
  • Shower and bathtub
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Superior
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at Grand Hotel Europa - Since 1869?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Hotel Europa - Since 1869?

Grand Hotel Europa - Since 1869 is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Grand Hotel Europa - Since 1869 also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Hotel Europa - Since 1869 has a car park that's close to the hotel. Parking is available for a fee of 19 EUR per day. If you're looking for an easy way to get around Innsbruck with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Grand Hotel Europa - Since 1869?

Wake up to a great buffet breakfast at Grand Hotel Europa - Since 1869. Adults can enjoy breakfast offered with an additional charge of 20 EUR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Hotel Europa - Since 1869?

Grand Hotel Europa - Since 1869 features an on-site restaurant for your dining convenience.

What is the smoking policy at Grand Hotel Europa - Since 1869?

Grand Hotel Europa - Since 1869 does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Grand Hotel Europa - Since 1869?

The closest train, metro, or bus station is Innsbruck Hbf Train Station, 170 m away from Grand Hotel Europa - Since 1869.

What restaurants are nearby Grand Hotel Europa - Since 1869?

Grand Hotel Europa - Since 1869’s neighborhood is Innsbruck City Center which includes popular restaurants such as Europa Stuberl, Tiroler Bauernkeller and Bahnhofsrestaurant City Point.

What popular shopping places are close to Grand Hotel Europa - Since 1869?

Located in the Innsbruck City Center area, Grand Hotel Europa - Since 1869 is close to great shopping choices like Cafe Cardinal, M.Huber, Papier und Schreibwarenspezialitaten and Drogerie Tachezy&Frank.

What are popular attractions near Grand Hotel Europa - Since 1869?

Grand Hotel Europa - Since 1869’s location in the Innsbruck City Center neighborhood makes it close to famous attractions including Tiroler Landesmuseum Ferdinandeum, Tyrolean State Museum and Tiroler MuseumsBahnen.

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Explore the neighborhood

What people love about Grand Hotel Europa - Since 1869

  • 10

    Exceptional
    Cleanliness

    "The rooms are Morden, well cleaned and comfortable."

    Luis

    |

    March 9, 2020

  • 10

    Exceptional
    Cleanliness

    "Clean room too."

    Andriana

    |

    February 27, 2020

  • 10

    Exceptional
    Breakfast

    "Great hotel, amazing breakfast, comfortable bed"

    Luis

    |

    February 10, 2020

Property ranking|Compared to 201 Innsbruck properties
See all rankings
Room comfort score
8.7/10
Room size
34 sqm.
Location score
9.1/10
Value for money score
7.8/10
Better than
99
%
of Innsbruck properties
Bigger than
96
%
of Innsbruck properties
Better than
94
%
of Innsbruck properties
Better than
91
%
of Innsbruck properties
Overall rating:

8.2

Excellent
148 reviews
Cleanliness
8.4
Facilities
7.6
Location
9.1
Read all reviews >
More about Grand Hotel Europa - Since 1869

More about Grand Hotel Europa - Since 1869

Grand Hotel Europa - Since 1869

Wake up to the wonder of Innsbruck with a stay at Grand Hotel Europa - Since 1869, located only minutes from the heart of the city. Stay flexible with your holiday planning when you're in Innsbruck at Grand Hotel Europa - Since 1869, just 3.7 km from Innsbruck Airport.
The facilities and services provided by Grand Hotel Europa - Since 1869 ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides car hire and shuttle services to help you get to where you want to go in Innsbruck.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
The hotel is entirely non-smoking, ensuring a clean air environment.
Experience high-quality room facilities during your stay at Grand Hotel Europa - Since 1869. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Grand Hotel Europa - Since 1869 include rooms with separate living room and balcony or terrace. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a coffee or tea maker and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and bathrobes in some select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
To fill your days, be sure to check out the fantastic facilities offered at Grand Hotel Europa - Since 1869. Ski every day of your trip with an easy access to on-site ski slopes and ski equipment rentals. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the hiking trails in the hotel.


Reasons to stay here

Rooms here are cheaper than 96% of accommodations in the city.
This hotel's food and dining score higher than 97% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 98% of accommodations in the city.

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Amenities and facilities

Very good
Facilities

7.6

Most talked about facilities

Housekeeping

7 mentions

Breakfast

6 mentions

Food & Dining

2 mentions

Internet

1 mention

Languages spoken
  • English
  • German
  • Italian
  • Russian
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hiking
  • Skiing
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Babysitting service
Access
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pet-friendly [charges apply]
  • Pets allowed
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car power charging station
  • Rental car
  • Shuttle service
Sports equipment rental
  • Bicycle rental
  • Ski equipment rentals
Available in all rooms
  • Air conditioning
  • Bathrobes
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Ironing facilities
  • Mini bar
  • Satellite/cable channels
  • Telephone
  • Wi-Fi [free]

Location

2 Sudtiroler Square, Innsbruck City Center, Innsbruck, Austria, 6020
Exceptional
Location

9.1

Airports
  • Innsbruck Airport (INN) - Austria
    3.7 km
  • Bolzano Airport (BZO) - Italy
    89.4 km
Public transportation
  • Innsbruck Hbf Train Station
    180 m
  • Innsbruck Westbahnhof Train Station
    1.1 km
Hospital or clinic
  • Medical Center Innsbruck
    730 m
Convenience store
  • Denn's Biomarkt Store
    460 m
Cash withdrawal
  • ATM
    70 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Reception open until00:00
Getting around
  • Distance from city center0.5 km
Extras
  • Breakfast charge (unless included in room price)20 EUR
  • Daily Internet/Wi-Fi fee0 EUR
The property
  • Number of bars/lounges1
  • Number of floors5
  • Number of restaurants1
  • Number of rooms 108
  • Room voltage220
  • Year property opened1869
  • Most recent renovation2010
Parking
  • Daily parking fee19 EUR

Reviews of Grand Hotel Europa - Since 1869 from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.4
Facilities7.6
Location9.1
Room comfort and quality8.7
Service8.3
Value for money7.8
High score for Innsbruck
Rating
9+ Exceptional (34)
8-9 Excellent (15)
7-8 Very Good (15)
6-7 Good (6)
<6 Below Expectation (10)
Time of the year
Mar - May (17)
Jun - Aug (17)
Sep - Nov (26)
Dec - Feb (20)

Show reviews that mention 

Showing 80 verified guest comments
1234
10.0
Exceptional
Luis from United Kingdom
Business traveler
Standard Double Room
Stayed 1 night in March 2020

Great option”

Great hotel, great customer service, amazing breakfast and lovely bar. The rooms are Morden, well cleaned and comfortable. The hotel is well located in front of the train and bus station which makes life very easy. I would happily stay here again. The all the teams are brilliant, I got in Innsbruck at 6am, they let me store my luggage without any hassle. I am coming back at the beginning of march this year and I will be able to see if the experience that I had is constantly through out the year.

Reviewed March 09, 2020

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10.0
Exceptional
Andriana from Indonesia
Couple
Standard Double Room
Stayed 1 night in January 2020

Perfect hotel!!”

Totally perfect hotel to stay in Innsbruck. Right in front of station. Also walking distance if u are travel by bus to Innsbruck. Friendly staffs. I was sick when I went here, and hotel staff really help me out. Clean room too. Like I said, totally PERFECT!!

Reviewed February 27, 2020

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9.6
Exceptional
Nathan from United States
Family with teens
Superior Triple Room
Stayed 2 nights in March 2019

Skiing Austria”

We based in Innsbruck and skied Kitzbuhel. Hotel Europa is across the street from the train station and has underground access to the station through a parking garage allowing you to not even walk outside when getting to the train. It is also an easy walk from the old town center and the Golden Roof area. It is a unique hotel decor with a modern look blended with some old fashioned Tyrolean decor features. Sounds crazy, but it really works. I have stayed here in the past and will again.

Reviewed March 19, 2019

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9.6
Exceptional
Dale from United States
Couple
Standard Double Room
Stayed 2 nights in December 2018

Would definitely stay here again”

Well located: 2 minute walk to train; 12 minutes walk to old town. Clean. Quiet. Comfortable. Pleasant, friendly staff. Breakfast was huge and excellent. (Restaurant had good food, but charges 3 euro each just to eat: waiter said it was for the cloth napkin...not cool.) Still, we'd stay here again but not eat in the restaurant.

Reviewed January 02, 2019

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10.0
Exceptional
Luis from United Kingdom
Business traveler
Standard Double Room
Stayed 1 night in February 2020

Great hotel, amazing breakfast ”

Great hotel, amazing breakfast, comfortable bed

Reviewed February 10, 2020

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10.0
Exceptional
Lee from Singapore
Couple
Standard Double Room
Stayed 1 night in November 2019

Location good, room & toilet is big ”

Breakfast can be improved. Prefer some Asian food.

Reviewed November 07, 2019

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9.2
Exceptional
eric from United Kingdom
Solo traveler
Standard Double Room
Stayed 3 nights in February 2020

Exceptional”

Great position right outside the main train station where the bus for the airport stops.I was really impressed with this hotel.Very classy.Breakfast was superb with a lot of choice and both English and continental fare.Room was large with loads of wardrobe space.

Reviewed February 14, 2020

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7.6
Very good
Saksuwan from Thailand
Couple
Standard Double Room
Stayed 1 night in February 2020

Good bed nice Breakfast. Everything perfect!”

Nothing to say, because everything is perfect! The car park is under the hotel and you need to pay for it. The super market is beside the hotel. Close to train. All you need is here! Just stay!

Reviewed February 20, 2020

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7.6
Very good
Peter from United Kingdom
Group
Standard Double Room
Stayed 1 night in May 2019

Spacious but old, great location.”

Spacious but old hotel in centre of town with expensive parking, more 4 than 5*

Reviewed May 15, 2019

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6.4
Good
Nuchchanok from Switzerland
Couple
Junior Suite Triple
Stayed 2 nights in February 2020

Good location with vintage touch but bad service”

Location and vintage but cleaning service is bad. We hanged we need cleaning service sign on but til evening no one came. So we changedour mind because we fed up so we cancelled cleaning request. Then we asked for towels, we had to call 4 times to get one.

Reviewed February 11, 2020

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6.0
Lisa from United Kingdom
Couple
Standard Double Room
Stayed 1 night in March 2019

This is not a five star 3 at the most. Room falling apart. Can’t turn heating off. No shower curtain”

The rooms are desperately in need of updating the door to the balcony was broken. Although staff secured it quickly. Asked for non smoking room, ashtray with cigarette butts on balcony and smoke billowing in from next room. Cooked alive as unable to turn down heating. Doors barely shut into bathroom no shower curtain and the shower leaked from the pipes. You could hear next doors toilet. The good things were location we wanted to be by the station and breakfast was good but we were first in. Staff nice. Not good value for money and wouldn’t stay again.

Reviewed March 03, 2019

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4.8
Wendy from Singapore
Group
Superior Triple Room
Stayed 4 nights in May 2019

Acceptable”

During our stay, the room was not cleaned till very late afternoon, toilet paper and towels were not replenished, room was hot (we had to ask for fan), not the type of hotel room and services as expected for the price paid.

Reviewed May 29, 2019

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3.6
Diana from United Kingdom
Couple
Standard Double Room
Stayed 2 nights in December 2019

Old hotel in need of refurbishment and overhaul of breakfast. Closer to 3 Star than 5. ”

Innsbruck is very small so even the location opposite the main train station can't save it. We changed rooms after the 1st one was a small, darkish annex to their suite with a connection door which provided no noise cancellation, you could hear the guests in the next room. Plus the 5th floor corridors look in dire need of refurbishment. We then changed rooms and the 2nd floor wasn't as nice as their website photos either plus the bathroom drains smelled bad. We told them but nothing was done about it. The breakfast is mediocre at most compared to some of the spa hotels in Austria: no freshly pressed juice, terrible coffee, slow service, no smoked salmon or even eggs made to order and the cheese selection is a joke. All in all, money lost on a hotel being branded as the best in Innsbruck.

Reviewed January 02, 2020

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4.0
Chiungfang from Taiwan
Family with young children
Comfort Double Room
Stayed 1 night in September 2019

老舊不便的飯店”

We booked this hotel for 2 days.the hotel is very old and the second day there is no hot water in the bathroom. The hotel can’t risolve the problem directly. The bathroom door is broken . I locked myself for a while minute. So bad experience.

Reviewed September 09, 2019

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2.8
Sreekara from Germany
Couple
Comfort Double Room
Stayed 3 nights in March 2020

Zero Stars”

Location is quite good, really close to the train station and bus terminal, like right opposite! One of the staff was especially rude; the elderly, short-haired blonde breakfast staff. I felt really unwelcome, in a city new to me due to the rudeness, like I didn't belong. I've had better experiences in a hostel. The younger staff were more caring and attentive. However, there was one young receptionist too busy in her novel. The breakfast food was varied but very oily/greasy. The heating is unnaturally warm, even with the heaters off. We had to open the windows during late winter. I though the queen stayed here and on Google it's advertised as a 5 star hotel. BUT, it's actually has been stripped of its stars. You can actually see the shadows of the stars outside the building, it's quite an accurate metaphor. This place deserves of zero stars. No surprise that it's one of the first places with a corona outbreak due to Italian staff. The bathroom sink didn't work and the staff didn't do anything even after complaining a few times. Overall the place is quite overpriced for what it offers. Wish I could give zero stars in my review or get my money back. I hope you make a better decision than this place after reading this : (

Reviewed June 03, 2020

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10.0
Exceptional
Kian from Singapore
Couple
Standard Double Room
Stayed 1 night in April 2014

Great hotel ”

location, service, quality

Was in Innsbruck for a honeymoon stop over. Arrived early in the morning at 4am, and thou check-in is available only after 11am, the staff still allowed us to check in at 4am and this gives us a great time to rest before moving out later in the morning Room was spacious and also clean. Bed was comfortable and the chrome equipments in the room were very well maintained and couldnt see any fingerprints which shows the quality of the housekeeping Staff were courteous and knowledgeable and provided info to us on the sights to see and directions around Great hotel, which is easily accessible as it is just infront of the train station. Safety were ensured as the main door was locked after dark with only access for guests Close proximity to the town center which is within walking distance Value for money and comfort. Great breakfast. Only drawback is slow internet access which can be compensated by the comfort of the room and service quality

Reviewed May 05, 2014

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7.7
Very good
Catherine from United Kingdom
Solo traveler
Standard Double Room
Stayed 2 nights in November 2013

So nearly excellent”

Location,

I arrived by train with heavy baggage and was thrilled that the Hotel Europa could be seen from the exit to the station so I could drag my bags there. It is also just a few minutes walk from the shopping and Old Town Areas. Innsbruck is a small city so access to everything is easy. The room I booked was very stale and smelt badly of smoke, and they moved me instantly without any fuss to a lovely little room on the top "Bavarian style" floor with a mountain view and complimentary fruit, chocs and wine. I felt that went beyond the call of necessity and was gratefully received. The next day my room wasn't serviced properly though and when I asked for sugar etc the woman who brought it was most unpleasant. I handed her the used glass, cutlery and crockery that had not been removed either but didn't dare mention the bath was hairy! The safe never worked during my stay either in spite of repeated requests to maintenance. I didn't find the Manager on Duty very helpful in his attitude, but the receptionists who helped me with queries etc were absolutely charming, as was the porter and breakfast staff. I would visit again if in the area.

Reviewed December 04, 2013

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8.7
Excellent
Cheu from Hong Kong SAR, China
Couple
Stayed 1 night in June 2011

Excellent location & room”

Historic building but modern room

The Hotel is conveniently located opposite to the Innsbruck Hbf where vaious routes of buses & trams stops are there. The room is elegant & spacious with a small balcony facing the mountans. It only takes about 15 minutes walk to the town centre where major sight-seeing spots are located. Besides, many restaurants with different food varieties are available there.

Reviewed June 13, 2011

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8.3
Excellent
HENRY from Singapore
Business traveler
Standard Double Room
Stayed 2 nights in October 2015

Good location, bad room service”

Good Location, good wifi and good check-in service

I stayed 2 days at the Grand Hotel Europa. Highly recommended for those who want to visit Venice as you do not need to drag your bags through boats and alleys to reach your hotel. The hotel is just across Veniza Maestre station - one stop before Venza St Lucia. My stay experience has been good as the hotel provide very good wifi reception and the check in is smooth. However the rooms is noisy as it faces the busy railway station. I can live with that. My bad experience is the room service. After my breakfast I came back to my room and the lady was cleaning the room. She left immediately as i get into the room. However when I left 30 minutes later and hang the "Makeup Room" label on the door knob, the room was not clean after I came back in the evening.

Reviewed November 05, 2015

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9.0
Exceptional
Phil from New Zealand
Couple
Superior Double Room
Stayed 1 night in September 2014

Pleasantly surprised”

Room size was good, good service, nice atmosphere

It was great, we had a wonderful time in Innsbruck. Food could have been kept hotter as some was quite cold.

Reviewed October 01, 2014

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1234
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