Grand Excelsior Hotel Bur Dubai

Grand Excelsior Hotel Bur Dubai

Kuwait Street, Mankhool Area, Bur Dubai, Dubai, United Arab Emirates
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Deluxe Room Grand Excelsior Hotel Bur Dubai
Deluxe Room
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    Exterior view Grand Excelsior Hotel Bur Dubai
    Lobby Grand Excelsior Hotel Bur Dubai
    Lobby Grand Excelsior Hotel Bur Dubai
    Deluxe Room Grand Excelsior Hotel Bur Dubai
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     Grand Excelsior Hotel Bur Dubai

    Grand Excelsior Hotel Bur Dubai Reviews

    7.5
    Very good
    /10
    (422 reviews)See what guests said
    9.2
    Exceptional

    "The staff are very accommodating."

    jeanette

    -

    April 17, 2016

    7.7
    Very good cleanliness

    Things you’ll love about Grand Excelsior Hotel Bur Dubai

    Things you'll love

    • 910 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Located in heart of Dubai

    Very good
    Location
    7.7
    See map
    Very good location - Inside city center
    Popular neighborhood
    Popular
    Nearby
  • The Dubai Mall6.07 km
  • Burj Khalifa6.24 km
  • Dubai Fountains6.41 km
  • Wild Wadi Waterpark16.15 km
  • Mall of the Emirates17.41 km
  • Dolphin Bay21.32 km
  • Aquaventure Water Park21.89 km
  • Dubai Marina Walk23.56 km
  • IBN Battuta Mall28.74 km
  • Gurunanak Darbar Sikh Temple30.71 km
  • Value for money7.6
    Distance to city center0.5 KM
    Location rating7.7
    Nearest airportDubai International Airport (DXB)
    Distance to airport6.9 km
    Property overview

    Blending traditional Arabic hospitality with modern day standards of comfort and service, Grand Excelsior Hotel Bur Dubai is a luxurious option when in Dubai. Located just minutes from the city's business district and the World Trade Center, the hotel is close to world-class shopping malls and restaurants. Accommodation is provided by 282 rooms and suites, elegantly furnished in traditional Arabic style and complete with modern conveniences such as plasma TVs, interactive entertainment, and high speed internet. A wide range of restaurants and bars cater to all tastes, while the hotel's leisure facilities include a rooftop swimming pool, health club, and spa. Whatever the reason for your stay, Grand Excelsior Hotel Bur Dubai will make it a good one.

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    Rooms available at Grand Excelsior Hotel Bur Dubai

    Deluxe Room
    Deluxe Room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Premium 1 Bed Suite
    Premium 1 Bed Suite
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premium Room
    Premium Room
    ...
    • Room size: 150 m²/1615 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive 1 Bed Room Suite
    Executive 1 Bed Room Suite
    ...
    • Room size: 120 m²/1292 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 53 m²/570 ft²
    • City view
    • 2 single beds and 1 king be...
    Enter dates to see prices
    Executive Floor Upgrade with Breakfast
    Executive Floor Upgrade with Breakfast
    ...
    • Room size: 40 m²/431 ft²
    • Shower and bathtub
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Balcony/terrace
    • Non-smoking
    Enter dates to see prices
    Economy Room
    Economy Room
    ...
    • Room size: 30 m²/323 ft²
    Enter dates to see prices
    Premium One Bedroom Suite - Double
    Premium One Bedroom Suite - Double
    ...
      Enter dates to see prices
      Premium 1 Bed Suite
      Premium 1 Bed Suite
      ...
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        Have a question for Grand Excelsior Hotel Bur Dubai?

        What people love about Grand Excelsior Hotel Bur Dubai

        • 8.8
          Excellent
          Staff 

          "One of teh best hotel in Bur Dubai area with friendly staff and great rooms"

          Hari

          |

          December 6, 2018

        • 9.2
          Exceptional

          "Facilities were excellent."

          Leona

          |

          September 13, 2016

        • 10.0
          Exceptional
          Location

          "Good location"

          SHANTIKUMAR

          |

          March 11, 2018

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        More about Grand Excelsior Hotel Bur Dubai

        More about Grand Excelsior Hotel Bur Dubai

        10.0
        Exceptional

        "Its excellent hotel, good location, clean rooms."

        toqeer

        |

        July 1, 2018

        Read more reviews

        What they offer

        10.0
        Exceptional

        "Rooms spacious,clean,staff very friendly,Entertainment very..."

        SHANTIKUMAR

        |

        March 11, 2018

        Read more reviews
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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show less

        What to eat nearby

        Arabic cuisine
        Arabic cuisine
        Al Khayma at Dubai Marine Beach Resort
        3.6 km Arabic, Halal, Lebanese
        The Market Place
        5.0 km Arabic, Asian, Halal
        Vista Bar and Terrace
        6.5 km Arabic, Bar, Contemporary
        American cuisine
        American cuisine
        The Huddle Sports Bar and Grill
        380 m American, Bar, Pub
        Hardee's
        1.6 km American
        The Black Lion
        2.3 km American, Bar, British
        Mediterranean cuisine
        Mediterranean cuisine
        Baku Caspian restaurant and cafe
        1.6 km Mediterranean
        Samad Al Iraqi Restaurant
        3.5 km Mediterranean, Seafood
        Tajin & Tanjiah
        6.8 km Mediterranean, Moroccan

        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Show more

        Property's guest policies

        Show less

        Some helpful facts

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        Reviews of Grand Excelsior Hotel Bur Dubai from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (422)Booking.com Reviews (781)
        7.5
        /
        10
        Cleanliness7.7
        Facilities7.1
        Location7.7
        Room comfort and quality7.4
        Service7.5
        Value for money7.6
        All languages
        All guests (422)
        All room types
        Showing 344 verified guest comments
        12345
        8.0
        Excellent
        ASIF from India
        Business traveler
        Deluxe Room
        Stayed 2 nights in February 2019

        Very good”

        About the hotel: Well-mannered trained and very helpful staff. Neat, Clean and Comfortable well-appointed rooms. Location: Hotel is located in Mankhool/BurDubai area, Safe and good neighbourhood, two super markets in close proximity. Metro station: ADCB metro station is 20 minute’s walk from the hotel and Burjuman metro station is 25 minutes walk. Public transport: You get buses and taxis very easily in front of the hotel. Restaurants: The hotel restaurant is good and you have choice of good Indian/Labenese/Pakisthani restaurants at 17 – 20 minutes walking distance.

        Reviewed February 12, 2019
        10.0
        Exceptional
        toqeer from United Arab Emirates
        Family with young children
        Deluxe Room
        Stayed 1 night in June 2018

        Exceptional”

        Its excellent hotel, good location, clean rooms. Good Wi-Fi signal and very professional staff specialty in the reception. Specially Miss Laura treating the hotel guest's in very nice way. Next again i will stay in same hotel.

        Reviewed July 01, 2018
        8.4
        Excellent
        Cecil from South Africa
        Solo traveler
        Deluxe Room
        Stayed 3 nights in November 2017

        central and good value for money”

        This is my second stay at this hotel and it is very centrally located and the staff are really helpful and friendly. The hotel is walking distance to many bars and restaurants. the room are spacious and well equipped for the price.

        Reviewed December 06, 2017
        8.0
        Excellent
        Abdulhakim from Oman
        Solo traveler
        Deluxe Room
        Stayed 2 nights in April 2017

        Very good”

        pros ;value,big hotel,basement parking negative; i noticed the size mentioned is 40 square meters for the room but unfortunately this maybe not true in reallity/wrong information!!! i was expected bigger size i think its much smaller !!!

        Reviewed April 08, 2017

        Dear Guest, Thank you for sharing your feedback. It’s disappointing to know that your experience with the room did not meet your expectations. Frankly speaking, most of our Deluxe rooms are 40 square meter size. It depends on the style of the rooms. No worries, hopefully, we will be able to see you soon again, in our hotel and definitely give you a good room that suites your taste. I hope you will give us an opportunity to restore your confidence and I look forward to welcome you back to Grand Excelsior Bur Dubai. All the best, Rabab Hassan Guest Relations Manager

        Responded May 09, 2017
        Grand Excelsior Hotel Bur Dubai
        10.0
        Exceptional
        nur from Singapore
        Business traveler
        Deluxe Room
        Stayed 4 nights in April 2014

        Awesome”

        Luxurious. Clean. Perfect.

        It was perfect. A great 4 night stay. No complaints about it. It is luxurious at such a reasonable price. I wish the price would have included the buffet breakfast though. The breakfast was a little expensive.

        Reviewed April 25, 2014
        8.3
        Excellent
        Ali from Oman
        Couple
        Deluxe Room
        Stayed 2 nights in May 2012

        Nice Location”

        Clean Hotel

        The hotel was clean and the staff was very friendly. Hotel location was quite good; there are some shops and restaurant not far from the hotel. Breakfast was very good with many varieties of many types of food. The price of the hotel is cheap when comparing with other hotels in the same area.

        Reviewed November 13, 2012
        8.4
        Excellent
        Hari from India
        Business traveler
        Deluxe Room
        Stayed 3 nights in January 2017

        Good in all the way”

        I prefer to stay in Bur Dubai always in my dubai visit. GE is one of the best hotel in these area. Last visit they gave me Suite as complimentary in my 4 days visit. All services are good and especially Ms. Rhana helped me to provide an additional day extension with the same rate even during the peek business day. From delux room upgraded to Suite by a Philippina receptionist and we should thank entire team by their professional attitude.

        Reviewed April 11, 2017

        Dear Mr. Hari, Thank you for the wonderful feedback. I am grateful, you appreciate our Filipina receptionists. We always strive for excellence and we are glad you had a great stay with us. We are looking forward to see you soon, again. Regards, Guest Relations Manager Rabab Hassan

        Responded May 09, 2017
        Grand Excelsior Hotel Bur Dubai
        10.0
        Exceptional
        Ronald from United Kingdom
        Couple
        Stayed 6 nights in September 2016

        Great stay & nice staff ;)”

        I go to Dubai a lot & this hotel was very good, nothing to complain about, apart from the mini fridge didn't get cold :/ but we managed, its NOT the end of the world :O :P hehe I would certainly recommend it ;)

        Reviewed September 14, 2016
        9.2
        Exceptional
        Leona from Ireland
        Group
        Stayed 6 nights in September 2016

        Very hospitable and friendly staff”

        Excellent staff that were very hospitable. Facilities were excellent. Pool was basically semi-private as not many others were using it. The hotel's interior design is beautiful. The rooms are quite spacious. Excellent value for money. Location is close enough to the two metros however as the taxis were cheap we never needed to use the metro. Only downfall is the many prostitutes in the area in general and their cards scattered all over the floor outside the hotel. One was also in the bathroom of the hotel lobby. This is the case with many hotels in the area.

        Reviewed September 13, 2016
        7.2
        Very good
        Ban from Malaysia
        Business traveler
        Stayed 8 nights in August 2016

        good location and value for money”

        the house keeping seems to be very forgetful and didnt replace towels when they cleaned the room before i checked in. I waited for over 45 minutes for them to bring me bath towels! The Wifi was also intermittently slow, not sure why.

        Reviewed August 16, 2016
        9.6
        Exceptional
        João from Portugal
        Solo traveler
        Deluxe Room
        Stayed 1 night in July 2016

        When i entered the room, i just couldn't believe”

        Seriously, the moment i entered the room i walked out again just to check if i was not mistaken. The room was huge, so freaking huge, absolutely amazing for the price, i never expected to find something like this for that price in Dubai, just crazy :D ps: don't drink beers on the hotel, it's freaking expensive, for the price of one beer there i could have 10 back in Portugal :)

        Reviewed August 08, 2016
        9.2
        Exceptional
        Aanullah from Saudi Arabia
        Family with young children
        Stayed 6 nights in July 2016

        Best service ”

        Hotel management is gud ,staffs r cooperative,specially Manager Shoaib and suneel ,other staffs khurshed and Amir shah very kind and too much cooperative ,due to Khurshed and Amir shah i extend 9 days more in this hotel credit goes to both of them .,next time when i will come to dubai definately i will stay in this hotel, (One most importan thing is swiming pool timing that r not quite satisfactory,need to be open up to 12 specially in summer ,because whole day we r out of hotel and comming in the evening and that time swiming pool is closed so i want to give u suggestion kindly extend pool timimg time up to 12 am .

        Reviewed July 29, 2016
        8.0
        Excellent
        Ihab from Egypt
        Solo traveler
        Deluxe Room
        Stayed 1 night in July 2016

        Good location”

        Hotel in General is good place to stay & staff are awesome especially Front desk team with their manger Mr. Hathim. Only housekeeping amenities needs to be review by the concern management ( Slippers are not available in the suites, laundry bags( Only one plastic piece!!) the quality of shower gel and soap are very low class... Mentioned all those comments and more to Mr. George (Housekeeping superiors) upon check out, hope with my next visit I would see improvement). In general ...very bad smell in the hotel every where!!!!!!!!!!!

        Reviewed July 12, 2016
        7.2
        Very good
        Jungyoung from South Korea
        Couple
        Deluxe Room
        Stayed 1 night in January 2016

        No parking lot / Poor foods ”

        Don't bring your vehicle when you go this hotel. There is some parking lot in front of hotel, but you cannot assure you get one of them on weekend. some foods from room service are not good and take a long time to be delivered it.

        Reviewed June 18, 2016
        7.2
        Very good
        Jungyoung from South Korea
        Couple
        Deluxe Room
        Stayed 1 night in December 2015

        No parking lot / poor foods ”

        Don't bring your vehicle when you go this hotel. There is some parking lot in front of hotel, but you cannot assure you get one of them on weekend. some foods from room service are not good and take a long time to be delivered it.

        Reviewed June 18, 2016
        6.8
        Good
        Jungyoung from South Korea
        Couple
        Deluxe Room
        Stayed 1 night in December 2015

        No parking lot / poor foods / ”

        Don't bring your vehicle when you go this hotel. There is some parking lot in front of hotel, but you cannot assure you get one of them on weekend. some foods from room service are not good and take a long time to be delivered it.

        Reviewed June 18, 2016
        3.6
        Juran from Bangladesh
        Business traveler
        Deluxe Room
        Stayed 1 night in May 2016

        Disappointing with the staff attitude”

        This is the most useless hotel I have ever seen in terms of attitude of the staff. They are not at all helpful. Even when you are struggling with your luggage to get in, they will watch but will not come forward to lend a hand. The desk services are even worse. They will not greet or attend immediately. Will even tell you lies that the booking is not confirmed; bla bla. I will not recommend anyone to book this hotel because of bad manners and bad behavior of the entire staff and desk.

        Reviewed May 30, 2016
        8.0
        Excellent
        RAMESH from United Kingdom
        Couple
        Deluxe Room
        Stayed 4 nights in March 2016

        Grand excelsior bur dubai”

        Good clean large rooms staff helpful did not have any food so cannot comment walking distance to metro took us about 10 minutes and we are not fast walkers as we are vegetarians there were restaurants on the end of Kuwait street which were good, Meena bazar you need a taxi. We took metro to Atlantis, take metro to Damac and then take tram to palm and then you need to take monorail cost metro and tram 14 Dhm from ADCB station and monorail is 25 Dhm return overall good stay and will go back to this hotel again

        Reviewed April 01, 2016
        8.0
        Excellent
        Subhash from Pakistan
        Family with young children
        Deluxe Room
        Stayed 3 nights in January 2015

        Good location though had some issues”

        location was good very near to metro station, supermarket and restaurants. The room was good except the fridge was not as per standard of a 4star hotel.

        Overall the stay was good as the hotel is located near to metro station, supermarket and local number of different restaurants. The room was good except that the fridge was not as good in cooling the drinks and the internet was sometime giving problems. There complaint handling was as good and professional as it should be for a 4star hotel as we did made some complaints about internet, missing small items but they were not resolved positively and in a acceptable mode.

        Reviewed February 10, 2015
        9.0
        Exceptional
        LONGE from Nigeria
        Family with teens
        Family Room
        Stayed 12 nights in December 2014

        my stay at the Grand Excelsior Hotel”

        clean environment. courteous hotel staff. good location

        My stay at the hotel was good. Nice experience. However the food was monotonous. I mean breakfast, lunch and dinner. Too spicy. No microwave provided in the rooms. Too bad. The fridge in the room too smaĺl and did not work well. The AC in my room dint function well in the last 2 days of my stay. Room was hot. Overall, it was a nice experience.

        Reviewed January 04, 2015
        12345
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        Grand Excelsior Hotel Bur Dubai
        |Very good 7.5
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        • Very good location
        • The Dubai Mall
        • Al Karama Metro Station is within 0.91 km