Grand Far East Hotel
Free Wi-Fi

Grand Far East Hotel

10 Jalan Suria 9, Bandar Seri Alam , Masai, Johor Bahru, Malaysia, 81750
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     Grand Far East Hotel

    Grand Far East Hotel Reviews

    7.0
    Very good
    /10
    (135 reviews)See what guests said
    9.2
    Exceptional

    "Will stay again"

    Rizal

    -

    December 3, 2018

    7.6
    Very good value for money
    Recommended by 87% of guests

    Things you’ll love about Grand Far East Hotel

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Currency exchange

    • Blackout curtains

    Very good
    Location
    7.8
    See map
    Very good location
    Nearby
    Popular
  • Regency Specialist Hospital250 m
  • Hien Tian Meow Temple1.16 km
  • Mydin Mall1.49 km
  • Universiti Kuala Lumpur @ Bandar Seri Alam1.74 km
  • Octville Golf & Country Club3.18 km
  • Hospital Penawar4.3 km
  • TS Wonderland (Indoor Water Theme Park)5.64 km
  • Divine Destiny6.77 km
  • St Joseph Church, Plentong6.91 km
  • Pasir Gudang Port7.1 km
  • This property is in high demand!

    Last booked a few minutes ago

    Value for money7.6
    Distance to city center19.1 km
    Location rating7.8
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport20.2 km

    Rooms available at Grand Far East Hotel

    Executive Suite
    Executive Suite
    ...
    • Room size: 38 m²/409 ft²
    • Smoking allowed
    • 2 queen beds
    Enter dates to see prices
    Single
    Single
    ...
    • Room size: 15 m²/161 ft²
    • Smoking allowed
    • 2 single beds
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 25 m²/269 ft²
    • Smoking allowed
    • 1 queen bed
    Enter dates to see prices
    Superior Suite
    Superior Suite
    ...
    • Room size: 28 m²/301 ft²
    • Smoking allowed
    • 1 single bed and 1 queen b...
    Enter dates to see prices
    Standard Double with window
    Standard Double with window
    ...
    • Room size: 15 m²/161 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 18 m²/194 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 20 m²/215 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Have a question for Grand Far East Hotel?

    What people love about Grand Far East Hotel

    • 9.2
      Exceptional

      "It is a great location for a traveler."

      nur

      |

      September 3, 2018

    • 6.0
      Review score

      "Room is very spacious."

      suyati

      |

      February 10, 2017

    • 8.0
      Very good

      "Pleasant with the staff,room and location"

      ZAINUDEIN

      |

      January 2, 2016

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    More about Grand Far East Hotel

    More about Grand Far East Hotel

    9.2
    Exceptional

    "The location is very strategic."

    Aishah

    |

    April 17, 2017

    An overview

    Show less

    What they offer

    8.0
    Very good

    "This hotel so comfortable for us."

    MUHAMAD S.

    |

    August 8, 2017

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Asian cuisine
    Asian cuisine
    ROWAN & PARSLEY food atelier
    3.0 km Asian, European, International
    Paws & Catz Cafe
    6.3 km Asian, Fusion
    Wan-Li Chinese Restaurant
    6.5 km Asian, Chinese, Contemporary
    Chinese cuisine
    Chinese cuisine
    Ming Xin Restaurant
    9.9 km Chinese
    Ah Kean Restorant
    9.9 km Chinese
    Cafe
    Cafe
    Moonlight Cake House Permas Jaya
    6.6 km Cafe, Chinese
    La Strada Coffee
    6.8 km Cafe
    Moonlight Cake House Taman Johor Jaya
    9.3 km Cafe, Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Grand Far East Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (135)Booking.com Reviews (78)
    7.0
    /
    10
    Cleanliness7.0
    Facilities6.3
    Location7.8
    Room comfort and quality6.3
    Service6.9
    Value for money7.6
    All languages
    All guests (135)
    All room types
    Showing 62 verified guest comments
    1234
    9.2
    Exceptional
    Delson from Singapore
    Family with young children
    Superior Suite
    Stayed 1 night in April 2016

    Did not get what we paid for”

    We booked a room in the very morning of April 30th, at before 11:00 AM, and paid for an Executive Suite to Agoda.com When we reached the hotel, at around 6:00 PM, we were told by a trainee staff that they have actually terminated their contract with Agoda.com and that very day is the last day they are with Agoda.com. She claims that they do not understand why Agoda.com still list their hotel in Agoda.com's website (surprisingly, it's still listed right now). The reason she said that is because the Executive Suite (which comes with 2 Queen-sized bed) is not available for Agoda's customer (even though we've already paid for it), and in return, they offered us either 2 rooms with a Queen-sized bed each, or get a downgrade with the Superior Suite (1 Queen + 1 Single). As we are travelling with my kid, we took the Superior Suite and just need a place to rest and have our dinner. The hotel staff then tell me to get the cost difference of around RM$40 from Agoda. When we returned home, I made a call to Agoda, and was talked to by a not that courteous guy, and he told me that this is a serious breach of contract between the hotel and Agoda. I tried to explain to him what's happening, but he's more interested into complaining about the hotel instead. When I asked the guy from Agoda about the refund or whatsoever, he told me they'll investigate and appropriate actions will be taken. It's been over a week and I'm still waiting .... Anyway, the hotel room is clean and convenient, but the breakfast is just awful. There is WiFi connection in the lobby and in the room, but the fact is the one in the lobby is working fine, the one in the lobby hardly connects you to the Internet. So, if you are thinking about putting on your pyjamas and surf the web, you will be disappointed. And to Agoda.com ... I'm still waiting for the refund ...

    Reviewed May 10, 2016
    9.2
    Exceptional
    nur from Malaysia
    Family with teens
    Stayed 1 night in September 2018

    good room with cheap price”

    grand far east offer really cheap price for their room . the hotel is situated near to a lot of amenities such as tesco, mydin, KFC, 24hrs self service dobi, <10 mins to UiTM and reflexology business. it is a great location for a traveler. however, standard room with window is quite small (good airconditioning) and the hotel doesn't provide any 3 in 1 drinks for guests. the hot water is only available through a water dispenser outside the room. breakfast is not good as it only has 3 options only with small amount of food but a lot of guests. extra charges of RM5/pax is applied to extra guests in the room.

    Reviewed September 03, 2018
    6.0
    Ninik from Indonesia
    Family with young children
    Stayed 4 nights in June 2018

    Above average”

    O.K. for the cost. Located away from the theme park. Hotel is old but appears to be renovated. The room was large with plenty of space. Breakfast consisted of bread with coffee or tea that you prepared yourself. Some of the other guests brought instant noodles. Breakfast is the only meal supplied, how ever there dining areas within 20 mts.

    Reviewed July 19, 2018
    9.2
    Exceptional
    Rizal from Malaysia
    Business traveler
    Stayed 3 nights in March 2018

    Value for money”

    Will stay again

    Reviewed December 03, 2018
    7.2
    Very good
    Shuh from Malaysia
    Business traveler
    Stayed 1 night in January 2019

    Good for budget traveller and overnight stay”

    cleanliness, less noise, vicinity to food

    Reviewed January 11, 2019
    3.6
    NURUL from Malaysia
    Family with teens
    Single
    Stayed 1 night in September 2017

    You get what you paid for”

    Receptionist not friendly at all . Please expect less from the picture . Rooms are too small compare to the picture shown . Luckily we stayed just for one night only . One good thing for this hotel that they served breakfast . Nothing much

    Reviewed September 28, 2017
    7.2
    Very good
    Dirgahayu from Singapore
    Business traveler
    Stayed 1 night in February 2017

    Old Hotel, no facility but consider clean.”

    The only reason to stay here is near to my site's project. Hotel bed sheet consider clean, towel clean, toilet clean. The other they not take care. Breakfast is worst but I only pay S$30 per-night. I not expect much with that price.

    Reviewed June 09, 2017
    7.2
    Very good
    Dirgahayu from Singapore
    Business traveler
    Stayed 1 night in February 2017

    Old Hotel, Cheap near to Pasir Gudang”

    The only reason stay here is near to my site's project. Hotel bed sheet consider clean, towel clean, toilet clean. The other they not take care. Breakfast is worst but I only pay S$30 per-night. I not expect much with that price.

    Reviewed June 09, 2017
    10.0
    Exceptional
    Diviya from Malaysia
    Solo traveler
    Stayed 2 nights in May 2017

    Awesome”

    Worth to stay . clean and good as well. basically it's very hard for me to give a star or even a good review , because I am the type quite fussy but I am so delighted with this hotel. would recommend to my other frens also (:

    Reviewed May 19, 2017
    8.8
    Excellent
    Kelvin from Singapore
    Solo traveler
    Stayed 1 night in April 2017

    Good hotel with basic ammenities covered”

    Relatively convenient location too! Only gripe is the a.m. meal is very lacking and I actually skipped a few, without regrets, even though I paid for them. Maybe can provide option that doesn't include that meal but is cheaper? Other than that though, professional staff, efficient housr keeping, quiet part of town. These make it a hotel I would likely come back for, especially if it costed a bit less (I don't want the brekfst at it's current state). Or, if they improved it a bit, maybe just some cheap panfried eggs included amongst what you have?

    Reviewed April 25, 2017
    8.0
    Excellent
    Kelvin from Singapore
    Solo traveler
    Stayed 2 nights in April 2017

    Good location, get room with windows, basics covered!”

    I'll start with the cons, which are few, breakfast could use a bit more on the menu. Very limited selection. But they are good on their rooms, they have regular maintenance, clean rooms, convenient access to most things. Price is affordable in general. Gym could add maybe a leg press to complete the whole circuit? Overall pleasant stay for solo traveller.

    Reviewed April 13, 2017
    8.8
    Excellent
    Kerma from Philippines
    Family with young children
    Superior Suite
    Stayed 4 nights in July 2016

    Great stay”

    Nice hotel with big room,free breakast was good but one of the staff serving on the restaurant not that friendly and had a problem communicating to him.other than that,the over all services are very good.recommended specially when your travelling with children

    Reviewed October 04, 2016
    4.0
    FANG from Malaysia
    Couple
    Stayed 1 night in September 2015

    Disappointed”

    I was late check-in at 11pm and can't find a rest assured parking lot. I was requesting from the Hotel, a parking lot from few lots that being reserved by them. My request is rejected without any explanation. Those reserved lots left unoccupied till i check-out on the next day. Worse still, they initially can't find my reservation record. When i arrived for check-in, there is only us but not other customer. Later on, few customers arrived for check-in queuing after me. As the reception needs some time to look for my reservation, he was asking me to wait till he done all the check-in for customers behind me. I'm very disappointed as it was late at night and I'm very tired from long distance driving from KL. My emotion was affected by the incident and further, the bed is not comfort for me, I do not have a good sleep at that night.

    Reviewed September 07, 2015
    9.3
    Exceptional
    Eddy from Malaysia
    Family with teens
    Superior Suite
    Stayed 1 night in July 2015

    Very satisfied. Clean.Free breakfast good.”

    Safe parking. Clean room and bed. Air cond functioning well.

    We checked in around 9.45 pm and left early around 11.00 am the following day. What is most important is to get a good night sleep. Better than putting up with nearby relatives. Most important, the room is clean. The bed and comforters are clean too. Well taken care . Air cond and all the basic utilities are there .Towels are clean. Breakfast provided simple but nice. Our sole aim is to visit all the many relatives of us in Masai. Grand Far East Hotel has been our regular hotel of choice in Masai and will be our first choice on our next visit to Masai.

    Reviewed July 19, 2015
    6.0
    Say from Malaysia
    Family with teens
    Stayed 1 night in August 2018

    Just to put up for a night”

    I booked this hotel because it's near to the venue of the event I was attending. I suspected bed bugs because I felt itchy and my hubby had red dots on the skin. It's written that the room can fit 2 adults and 2 children. However, the room is far too small for 2 adults and 2 kids. Luckily the toilet was clean. It is okay for a night stay for the price paid in Agoda but definitely not for the rack rate.

    Reviewed August 13, 2018
    8.4
    Excellent
    Ahmad from Malaysia
    Business traveler
    Stayed 5 nights in October 2017

    Very Good”

    Everything is walking distance from the hotel. Supermarket, Fast food Restaurant, Local Restaurant, Bank, Hospital. Friendly staff, Comfortable & Clean Room.

    Reviewed April 12, 2018

    tq

    Responded May 31, 2018
    Grand Far East Hotel
    8.0
    Excellent
    MUHAMAD from Malaysia
    Couple
    Stayed 3 nights in July 2017

    Comfortable”

    This hotel so comfortable for us..Thank you :)

    Reviewed August 08, 2017
    10.0
    Exceptional
    wyatt from Malaysia
    Family with young children
    Superior Suite
    Stayed 1 night in February 2017

    good”

    nice environment

    Reviewed February 20, 2017
    8.7
    Excellent
    Kheng from Malaysia
    Solo traveler
    Stayed 2 nights in November 2015

    Working in Pasir Gudang, Johor”

    Friendly Staff, Good Location and Value for Money

    - Pleasant. However, hotel can improve more on the quality of breakfast been given

    Reviewed December 09, 2015
    6.8
    Good
    Muhammad from Pakistan
    Family with young children
    Executive Suite
    Stayed 3 nights in December 2015

    Bad Check In Experience”

    We reached late night around 10pm, and over booking was done for family room. We have to wait for an hour to get the room. I have to Call agoda customer services who called the hotel and then they were able to provide the room. As far as hotel is concerned, it is ok for the price range.

    Reviewed June 30, 2016
    1234
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