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Grand Ferdinand - Beyond Stars and Standards
Standard Room, Grand Ferdinand - Beyond Stars and Standards in Vienna
a large building with a view of the city, Grand Ferdinand - Beyond Stars and Standards in Vienna
Lobby, Grand Ferdinand - Beyond Stars and Standards in Vienna
Swimming pool [outdoor], Grand Ferdinand - Beyond Stars and Standards in Vienna
Swimming pool [outdoor], Grand Ferdinand - Beyond Stars and Standards in Vienna
Swimming pool, Grand Ferdinand - Beyond Stars and Standards in Vienna

Removed from saved list

8.6

Excellent

464 reviews

464 reviews

Breakfast15
Housekeeping7
View6
See map
See map

9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Backhausen
70 m
Soviet War Memorial
90 m
Kasino Am Schwarzenbergplatz
100 m
Talk Books and Coffee
110 m
Denkmal Fürst zu Schwarzenberg
140 m
Popular landmarks
Wiener Staatsoper
440 m
St. Stephen's Cathedral
690 m
Historic Center of Vienna
810 m
The Hofburg
910 m
Kunsthistorisches Museum Vienna
1.0 km
Closest landmarks
Hertz
110 m
Palais Corso Garage
110 m
Internationale Apotheke
120 m
Strauss Monument
210 m
House of Music
220 m

Grand Ferdinand - Beyond Stars and Standards

Schubertring 10-12, Innere Stadt, Vienna, Austria, 1010 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Innere Stadt, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Schonbrunn Palace. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Sparkling clean

Located in heart of Vienna

Check-in [24-hour]

Airport transfer

Excellent breakfast

Facilities

Airport transfer

Bicycle rental

Valet parking

Pets allowed

Swimming pool [outdoor]

Golf course [on-site]

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

3 travelers have booked today.

Value for money8.1
Distance to city center1,1 km
Location rating9.3
Nearest airportVienna International Airport (VIE) - Austria
Distance to airport17.9 km

Rooms available at Grand Ferdinand - Beyond Stars and Standards

Superior
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Comfort Room
...
  • Room size: 25 m²/269 ft²
  • Courtyard view
  • 1 king bed
Enter dates to see prices
Grande Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Suite with Balcony
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Room
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Suite with Balcony or Terrace
...
  • Room size: 45 m²/484 ft²
  • Shower
Enter dates to see prices
Other
...
  • Room size: 30 m²/323 ft²
Enter dates to see prices
Dorm Room
...
  • Room size: 40 m²/431 ft²
  • 4 bunk beds
Enter dates to see prices
Comfort Triple Room
...
  • Balcony/terrace
  • Shower
Enter dates to see prices

Frequently asked questions

Does Grand Ferdinand - Beyond Stars and Standards have bars on-site?

Enjoy your holiday vacation the best way with a drink in your hand at Grand Ferdinand - Beyond Stars and Standards's bar accessible right in front of your doorstep for whenever you need a sip or two.

Does Grand Ferdinand - Beyond Stars and Standards have a fitness center?

Grand Ferdinand - Beyond Stars and Standards offers free fitness center that is effortlessly situated at the tip of your finger, making it possible for you to get your daily training in at any hour of the day so you can spend your holiday the way you want. For more details, please contact the property for more information.

What is the average travel time to the nearest airport from Grand Ferdinand - Beyond Stars and Standards?

The average travel time to get from Grand Ferdinand - Beyond Stars and Standards to the airport is 20 minutes, but please keep in mind that the travel time may differ based on traffic, weather conditions, and time of day.

What public parks are in close proximty of Grand Ferdinand - Beyond Stars and Standards?

While staying at Grand Ferdinand - Beyond Stars and Standards, take joy in your morning or evening walk at nearby park which include Josef-Pfeifer-Park, Grünanlage Brahmsplatz, and Alfred-Grünwald-Spielplatz.

Is Grand Ferdinand - Beyond Stars and Standards pet-friendly?

Grand Ferdinand - Beyond Stars and Standards allows pets onto this property including dogs which comes with additional fee applied. Furthermore, service animals are welcome at this property. Please contact the property for more information, or log into your Agoda account and navigate to the property page to send a message directly to the property owner in the chatbox.

What is Grand Ferdinand - Beyond Stars and Standards pet policy?

Grand Ferdinand - Beyond Stars and Standards's additional pet policy indicates that the number of pets allowed per room is 1. Please contact the property for more information regarding pet policy.

How long do travelers typically stay at Grand Ferdinand - Beyond Stars and Standards?

Verified past guests that have stayed at Grand Ferdinand - Beyond Stars and Standards had an average nightly stay of 3 nights at this property.

What is the typical rating that past Group travelers have given to Grand Ferdinand - Beyond Stars and Standards?

Past group travelers that have stayed at this property have given Grand Ferdinand - Beyond Stars and Standards an average rating of 8.5. You can look up more specific customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Grand Ferdinand - Beyond Stars and Standards?

Verified local visitors that have stayed at this property have given Grand Ferdinand - Beyond Stars and Standards an average rating of 8.2. You can look up on more in depth customer testimonials, and responses for this property down in the review section.

What restaurants are close by Grand Ferdinand - Beyond Stars and Standards?

Grand Ferdinand - Beyond Stars and Standards’s local neighborhood is Innere Stadt which includes popular restaurants such as Elissar, Steak Point, and Crossfield's Australian Pub.

What time is check-in and check-out at Grand Ferdinand - Beyond Stars and Standards?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified time frame may be charged an additional fee.

See map

Explore the neighborhood

What people love about Grand Ferdinand - Beyond Stars and Standards

  • 10

    Exceptional
    Cleanliness

    "Not cheap but worth it - we got popcoron and cotton candy for welcoming :) the room is nice and clean, hot water all the time."

    Hadas

    |

    December 13, 2022

  • 10

    Exceptional
    Cleanliness

    "Rooms where clean and had all the essentials you could need and then some."

    Kathryn

    |

    November 8, 2019

  • 9.6

    Exceptional
    Location

    "The hotel is perfectly located in relation to coffee shops, restaurants, tourist activities and public transport."

    Douglas

    |

    March 28, 2023

Property ranking|Compared to 2,702 Vienna properties
See all rankings
Location score
9.4/10
Cleanliness score
9.1/10
Cheapest price score
Service score
8.6/10
Better than
99
%
of Vienna properties
Better than
99
%
of Vienna properties
Better than
98
%
of Vienna properties
Better than
97
%
of Vienna properties
Overall rating:

8.6

Excellent
464 reviews
Cleanliness
9.1
Facilities
8.1
Location
9.3
Read all reviews >
What travelers say they love:
Great location and lovely hotel.
Elizabeth from United States
Solo traveler
More about Grand Ferdinand - Beyond Stars and Standards

More about Grand Ferdinand - Beyond Stars and Standards

Grand Ferdinand - Beyond Stars and Standards

Get the most out of your trip in Vienna when you stay at Grand Ferdinand - Beyond Stars and Standards. This hotel is located right in the city center, in close proximity to all the famous sites. Explore the genuine Vienna that most travelers never see, with a stay at Grand Ferdinand - Beyond Stars and Standards -- located only 5.0 km from Schonbrunn Palace.
Grand Ferdinand - Beyond Stars and Standards offers numerous on-site facilities to satisfy even the most discerning guest. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi services provided by Grand Ferdinand - Beyond Stars and Standards makes it easy to plan your day trips, sightseeing, and more around Vienna.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Grand Ferdinand - Beyond Stars and Standards thanks to the hotel's laundromat and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Enjoy the services offered at Grand Ferdinand - Beyond Stars and Standards from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. Rooms at Grand Ferdinand - Beyond Stars and Standards come in multiple layout options including rooms with separate living room and balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a coffee or tea maker and mini bar at your disposal. Grand Ferdinand - Beyond Stars and Standards also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Grand Ferdinand - Beyond Stars and Standards begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Grand Ferdinand - Beyond Stars and Standards offers unique recreational opportunities for all guests. End your days in total relaxation with a visit to the massage, located right at the hotel. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.


Around the property

Experience all the sights and local attractions of Vienna with Grand Ferdinand - Beyond Stars and Standards as your base. Acquire some cultural knowledge with a day at The Hofburg located 910 m away, where you can see famous works by local artists.


Reasons to stay here

Find some of the city's best deals here with rooms 98% cheaper than other options.
Past guests love the cleanliness here, ranking it higher than 98% of the city's accommodation.
Ranking higher than 98% of the city's accommodations options, this is a great choice for location.

Show less

Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Breakfast

11 mentions

Swimming Pool

2 mentions

Housekeeping

2 mentions

Languages spoken
  • English
  • Arabic
  • Bulgarian
  • German
  • Hungarian
  • Italian
  • Romanian
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Golf course [on-site]
  • Massage
  • Pool with view
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Doctor/nurse on call
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Restaurants
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [nearby]
  • Car power charging station
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Balcony/terrace
  • Blackout curtains
  • Coffee/tea maker
  • Complimentary spa access
  • Daily housekeeping
  • Desk
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • Heating
  • Hypoallergenic
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Mirror
  • Non-smoking
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Slippers
  • Smoke detector
  • Soundproofing
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
  • Wine glasses
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Continental
  • Vegetarian
  • Gluten-free
  • Buffet
Restaurants on site
Restaurant Ferdinand
  • Cuisine: Austrian
  • Menu: Buffet
Gulasch & Champagne
  • Menu: Buffet
Grand Étage
  • Cuisine: International
  • Menu: Buffet, A-la-carte

Location

Schubertring 10-12, Innere Stadt, Vienna, Austria, 1010
Exceptional
Location

9.3

Airports
  • Vienna International Airport (VIE) - Austria
    17.9 km 29 min drive
  • M. R. Štefánik Airport (BTS) - Slovakia
    61.3 km
Public transportation
  • Stadtpark - City Park Underground Station
    350 m
  • Karlsplatz Underground Station
    480 m
Hospital or clinic
  • Internationale Apotheke
    120 m
Shopping
  • Vienna Naschmarkt
    1.4 km
Convenience store
  • Billa
    1.4 km
Cash withdrawal
  • ATM
    70 m

What's nearby

Popular landmarks
  • Wiener Staatsoper
    440 m
  • St. Stephen's Cathedral
    690 m
  • Historic Center of Vienna
    810 m
  • The Hofburg
    910 m
  • Kunsthistorisches Museum Vienna
    1.0 km
  • Belvedere Museum
    1.3 km
  • Prater
    2.4 km
  • Schonbrunn Palace
    5.0 km
  • Tiergarten Schoenbrunn - Zoo Vienna
    5.8 km
  • Schonbrunner Gardens
    5.9 km
Nearby landmarks
  • Backhausen
    70 m
  • Soviet War Memorial
    90 m
  • Kasino Am Schwarzenbergplatz
    100 m
  • Hertz
    110 m
  • Palais Corso Garage
    110 m
  • Talk Books and Coffee
    110 m
  • Internationale Apotheke
    120 m
  • Denkmal Fürst zu Schwarzenberg
    140 m
  • Spielzung Shop
    140 m
  • Royal Orchester Wien
    150 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Request for children accommodation must be confirmed by the property directly.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee40 EUR
  • Distance from city center1,1 km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)38 EUR
  • Daily Internet/Wi-Fi fee0 EUR
The property
  • License Id / Local Tax ID/ Entity NameATU28638409
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors7
  • Number of restaurants3
  • Number of rooms 188
  • Room voltage220
  • Year property opened1950
  • Most recent renovation2015
Parking
  • Daily parking fee29 EUR

Reviews of Grand Ferdinand - Beyond Stars and Standards from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness9.1
Facilities8.1
Location9.3
Service8.6
Value for money8.1
High score for Vienna
Rating
9+ Exceptional (90)
8-9 Excellent (26)
7-8 Very Good (18)
6-7 Good (11)
<6 Below Expectation (26)
Time of the year
Mar - May (25)
Jun - Aug (55)
Sep - Nov (47)
Dec - Feb (44)

Show reviews that mention 

Showing 171 verified guest comments
12345
10.0
Exceptional
Hadas from Israel
Couple
Standard Room
Stayed 4 nights in December 2022

Excellent hotel”

Excellent hotel, highly recommended. The location is amazing - 5 min walking fromt he Opera building and 10-15 min to all the city center main points. the stuff was very kind and helpfull. not cheap but worth it - we got popcoron and cotton candy for welcoming :) the room is nice and clean, hot water all the time... the only disadvantage is there is no kettel in the room. we didn't ate breakfast but the hotel resturant was great. we had a family unfurtenate issue we had to check out earlier and they were really nice and tried to help.Tnx for everything!

Reviewed December 13, 2022

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Dear Hadas, thank you very much for your great review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor

Responded April 01, 2023
Grand Ferdinand - Beyond Stars and Standards
10.0
Exceptional
sujintra from Thailand
Couple
Comfort Room
Stayed 1 night in December 2019

Very hip hotel and oh AMAZING Breakfast!”

I love all the design in this hotel, very nice and hip even though the room is quite small but there's all facility i needed. Breakfast is amaaaazing!

Reviewed July 25, 2020

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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor

Responded April 01, 2023
Grand Ferdinand - Beyond Stars and Standards
9.6
Exceptional
Emma from Mexico
Couple
Standard Room
Stayed 2 nights in December 2019

Trendy and well located with exceptional service”

The photos don't do this hotel justice. It's trendy with some cool design touches but at the same time has a very cosy atmosphere. The staff gave exceptional service and the resteraunt downstairs that is famous for a snitzel... Oh my gosh it was the best schnitzel I ever had in my life!!! The only con is that the rooms are very small but for the price it is still excellent value for money compared with other viennese hotels. Thank you for a great stay! We would 100% stay again if we returned to Vienna!

Reviewed January 01, 2020

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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor

Responded April 01, 2023
Grand Ferdinand - Beyond Stars and Standards
10.0
Exceptional
SPYRIDON
Couple
Comfort Room
Stayed 3 nights in December 2019

Best option for our trip in Vienna!”

Everything was perfect! Many many thanks to the Greek guys from the staff during the breakfast. Both were really helpfull, with a big smile and positive attitude every day. Welldone!

Reviewed January 07, 2020

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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor

Responded April 01, 2023
Grand Ferdinand - Beyond Stars and Standards
10.0
Exceptional
Hannah from United Kingdom
Couple
Standard Room
Stayed 1 night in October 2021

Really nice ”

Good location and lovely staff. Very good value

Reviewed October 12, 2021

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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor

Responded April 01, 2023
Grand Ferdinand - Beyond Stars and Standards
10.0
Exceptional
joanna from Germany
Business traveler
Comfort Room
Stayed 2 nights in November 2021

great”

fantastic hotel and wonderful bar,

Reviewed May 17, 2022

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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor

Responded April 01, 2023
Grand Ferdinand - Beyond Stars and Standards
10.0
Exceptional
Suphakthida from Austria
Couple
Standard Room
Stayed 1 night in October 2019

top lage”

Lage, Frühstück, Ausblick - alles top!

Reviewed July 24, 2021

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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor

Responded April 01, 2023
Grand Ferdinand - Beyond Stars and Standards
9.6
Exceptional
Katie from United Kingdom
Business traveler
Standard Room
Stayed 3 nights in January 2020

Great hotel in a good location ”

Great hotel in a good location in Vienna. Rooftop bar is great, and also lovely to have breakfast there. Slightly odd having the shower directly in the room.

Reviewed January 19, 2020

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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor

Responded April 01, 2023
Grand Ferdinand - Beyond Stars and Standards
9.6
Exceptional
Kun from Taiwan
Solo traveler
Standard Room
Stayed 2 nights in September 2022

Great location ”

Everything you want is nearby

Reviewed September 28, 2022

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Dear Mr. Kun, thank you very much for your great review! We are glad that you enjoyed your recent stay with us and hope to welcoming you again soon. Kind regards from Vienna, Desiree Dohr Front Office Manager

Responded October 15, 2022
Grand Ferdinand - Beyond Stars and Standards
8.4
Excellent
Maria from United Kingdom
Couple
Comfort Room
Stayed 3 nights in November 2022

Excellent”

Great central location, hotel restaurant pricey, room size disappointing for price, although the room was fabulous but more decorative than functional as lacking in wardrobe and drawer space (4 coat hangers and no drawers). Bed extremely comfortable. Reception staff very friendly and helpful. Beautiful views from rooftop bar.

Reviewed November 15, 2022

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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor

Responded April 01, 2023
Grand Ferdinand - Beyond Stars and Standards
8.8
Excellent
chester from Singapore
Couple
Standard Room
Stayed 5 nights in December 2022

Really pretty good ”

It was not on par to similar starred hotels but the service staff was super great Overall really not too bad

Reviewed January 15, 2023

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Dear Chester, thank you very much for your great review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor

Responded April 01, 2023
Grand Ferdinand - Beyond Stars and Standards
8.8
Excellent
Shamsher from India
Couple
Comfort Room
Stayed 1 night in June 2022

Good stay ”

Nicely located and maintained hotel with helpful n pleasant staff . Walking distance to all important tourist sites

Reviewed June 12, 2022

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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor

Responded April 01, 2023
Grand Ferdinand - Beyond Stars and Standards
9.2
Exceptional
Ellen from Austria
Couple
Standard Room
Stayed 1 night in October 2020

Exceptional”

Very good taste, some little issues with heating noise and lighting but stuff particularly helpful!

Reviewed October 20, 2020

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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor

Responded April 01, 2023
Grand Ferdinand - Beyond Stars and Standards
8.8
Excellent
AVI from Israel
Couple
Comfort Room
Stayed 3 nights in August 2022

the rooms”

Excellent location. The small rooms for couples are not recommended

Reviewed September 01, 2022

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Dear Avi, warm greetings from Vienna and thank you for your review! We really appreciate that our guests take the time to rate us. We look forward to welcoming you again soon. Best regards from your home in Vienna, Desiree Dohr Front Office Manager

Responded September 08, 2022
Grand Ferdinand - Beyond Stars and Standards
8.8
Excellent
Kerdsiri from Thailand
Couple
Standard Room
Stayed 4 nights in November 2022

Excellent”

good location good staff

Reviewed November 21, 2022

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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor

Responded April 01, 2023
Grand Ferdinand - Beyond Stars and Standards
8.4
Excellent
Paul from Austria
Solo traveler
Standard Room
Stayed 2 nights in February 2020

Modern and clean hotel, however a bit noisy at times”

-great breakfast -clean n modern rooms - very noisy in the morning

Reviewed February 06, 2020

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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor

Responded April 01, 2023
Grand Ferdinand - Beyond Stars and Standards
6.8
Good
HEE from South Korea
Family with teens
Comfort Room
Stayed 2 nights in July 2022

The facilities are excellent, but the staff charge us three times as much for accommodation. 시설은 좋았지만 직원들이 숙박료를 3배로 청구합니다”

We stayed from July 18th to the 20th. The train arrived so late that I tried to check in at the hotel around 00:00 on the 19th, but there was no one at the reception desk. We thought the staff was away for a while, so we waited for about 10 minutes, but the staff didn't come out. I found a bell to call the staff, but when I was about to knock from the room where the staff was staying, a man ran from the table next to me and told me not to come in. While we arrived and waited in front of the reception desk, I couldn't help but be surprised that the staff we were waiting for were the ones sitting next to us at the table and chatting with others. We tried to protest, but we immediately requested check-in because of the delayed arrival of the train. Even though we have already said that we have payed all the accommodation expenses except taxes in Agoda, he insisted that we have to pay the accommodation fee of 280 euros and the deposit of 100 euros. We asked them to check it again, and then the staff apologized and informed us that we only need to pay the deposit. After that, I experienced something ridiculous when I checked out. The staff also insisted that we must pay the amount minus 100 euros because we paid a deposit from the city tax, two snacks and the accommodation fee. To pay the city tax, I have already handed the card to the staff and even made the payment. So when we told them that we had never used a snack bar and that we had already paid the accommodation fee, the staff checked and canceled the payment and said they were sorry. When I paid, I paid in euros, but the refund was in dollars and I had to pay for the exchange fee. I thought it was strange that the number of snacks in the snack bar increased by two after I checked in and got room service, but I was confused when they tried to charge us the usage amount. And I was very angry that I told them to pay for the accommodation not once but twice. If we were tourists who were not good at English, we might

Reviewed August 03, 2022

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Dear Hee, The feedback from our guests is the drive to always do our best and make sure that you feel at home with us. May I inform you that we are not classified and are marketed as 'Boutique Design Hotel'. We are very sorry that we did not meet your expectations 100%. Nothing affects us more than a guest who does not leave our house with only positive memories. It is a pity to hear that we were not able to convince you with our pool, of which we are very proud. On behalf of the team I would like to sincerely apologize for the circumstances you have described and you can be sure that this was an exceptional situation. We look forward to welcoming you, Best regards, Desiree Dohr Front Office Manager

Responded September 08, 2022
Grand Ferdinand - Beyond Stars and Standards
8.0
Excellent
Tzimon from Germany
Solo traveler
Comfort Room
Stayed 1 night in February 2020

cramped rooms, unexpected in Vienna”

vienna hotels generally offer very spacious rooms. if i'd known how cramped these were, i would have gone elsewhere. even the most expensive suite is the size of a very small classic double in another hotel.

Reviewed February 13, 2020

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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor

Responded April 01, 2023
Grand Ferdinand - Beyond Stars and Standards
7.6
Very good
Caroline from Hungary
Solo traveler
Standard Room
Stayed 2 nights in August 2021

Pool strange location”

The pool was the reason I changed hotels but it was so strange…much smaller than the photos and people sitting around the restaurant in bathing suits.

Reviewed December 27, 2021

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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor

Responded April 01, 2023
Grand Ferdinand - Beyond Stars and Standards
6.4
Good
Li-Ling from Taiwan
Solo traveler
Comfort Room
Stayed 5 nights in January 2020

The Facilities and Room Quality Don't Meet the Standard of 5-star Hotel ”

The room design and public facilities don't meet the Standard of 5-star hotel. There is no lobby for leisure, no business center, no public computer for u to use or print documents. The color of room made me feel like I am staying in jail, while I actually stayed at this hotel for vacation. It is grateful that the cafe on top floor is a gorgeous place for breakfast. The staff of Cafe very friendly and professional, they made me feel much better and this will be the most beautiful memories I had about this hotel. The front desk were friendly and always responded efficiently, but the majority of receipts are too junior , not very experienced. I can't recommend it to the people are looking for a real 5-star hotel, because they have dow for backpackers and I saw the junior guest put on hotel slippers and had breakfast at the cafe of 8th floor. If they want to receive guests who want to choose a 5-star hotel, then they should not offer dow at the price of 30 Euro per nigh.

Reviewed January 14, 2020

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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor

Responded April 01, 2023
Grand Ferdinand - Beyond Stars and Standards
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