![Swimming pool [outdoor], Grand Ferdinand - Beyond Stars and Standards in Vienna](http://pix10.agoda.net/hotelImages/1084801/0/99a9b403ce5b1bf15176668d7e1945f3.jpg?ca=7&ce=1&s=1024x768 "Swimming pool [outdoor], Grand Ferdinand - Beyond Stars and Standards in Vienna")
![Swimming pool [outdoor], Grand Ferdinand - Beyond Stars and Standards in Vienna](http://pix10.agoda.net/hotelImages/1084801/0/30910ff5c184b18095f4bde5b109efbf.jpg?ca=7&ce=1&s=1024x768 "Swimming pool [outdoor], Grand Ferdinand - Beyond Stars and Standards in Vienna")
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3 travelers have booked today.
Grand Ferdinand - Beyond Stars and Standards
Schubertring 10-12, Innere Stadt, Vienna, Austria, 1010 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Innere Stadt, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Schonbrunn Palace. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Highlights
Facilities
Airport transfer
Bicycle rental
Valet parking
Pets allowed
Golf course [on-site]
Shuttle service
Free Wi-Fi in all rooms!
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/1084801/0/30910ff5c184b18095f4bde5b109efbf.jpg?ca=7&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/1084801/0/99a9b403ce5b1bf15176668d7e1945f3.jpg?ca=7&ce=1&s=98x98&ar=1x1)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/1084801/0/fb3500a0f1691e8e77ca84c821c1f102.jpg?ca=7&ce=1&s=98x98&ar=1x1)
Excellent hotel”
Excellent hotel, highly recommended. The location is amazing - 5 min walking fromt he Opera building and 10-15 min to all the city center main points. the stuff was very kind and helpfull. not cheap but worth it - we got popcoron and cotton candy for welcoming :) the room is nice and clean, hot water all the time... the only disadvantage is there is no kettel in the room. we didn't ate breakfast but the hotel resturant was great. we had a family unfurtenate issue we had to check out earlier and they were really nice and tried to help.Tnx for everything!
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Dear Hadas, thank you very much for your great review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor
Very hip hotel and oh AMAZING Breakfast!”
I love all the design in this hotel, very nice and hip even though the room is quite small but there's all facility i needed. Breakfast is amaaaazing!
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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor
Trendy and well located with exceptional service”
The photos don't do this hotel justice. It's trendy with some cool design touches but at the same time has a very cosy atmosphere. The staff gave exceptional service and the resteraunt downstairs that is famous for a snitzel... Oh my gosh it was the best schnitzel I ever had in my life!!! The only con is that the rooms are very small but for the price it is still excellent value for money compared with other viennese hotels. Thank you for a great stay! We would 100% stay again if we returned to Vienna!
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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor
Best option for our trip in Vienna!”
Everything was perfect! Many many thanks to the Greek guys from the staff during the breakfast. Both were really helpfull, with a big smile and positive attitude every day. Welldone!
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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor
Really nice ”
Good location and lovely staff. Very good value
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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor
great”
fantastic hotel and wonderful bar,
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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor
top lage”
Lage, Frühstück, Ausblick - alles top!
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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor
Great hotel in a good location ”
Great hotel in a good location in Vienna. Rooftop bar is great, and also lovely to have breakfast there. Slightly odd having the shower directly in the room.
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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor
Great location ”
Everything you want is nearby
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Dear Mr. Kun, thank you very much for your great review! We are glad that you enjoyed your recent stay with us and hope to welcoming you again soon. Kind regards from Vienna, Desiree Dohr Front Office Manager
Excellent”
Great central location, hotel restaurant pricey, room size disappointing for price, although the room was fabulous but more decorative than functional as lacking in wardrobe and drawer space (4 coat hangers and no drawers). Bed extremely comfortable. Reception staff very friendly and helpful. Beautiful views from rooftop bar.
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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor
Really pretty good ”
It was not on par to similar starred hotels but the service staff was super great Overall really not too bad
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Dear Chester, thank you very much for your great review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor
Good stay ”
Nicely located and maintained hotel with helpful n pleasant staff . Walking distance to all important tourist sites
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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor
Exceptional”
Very good taste, some little issues with heating noise and lighting but stuff particularly helpful!
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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor
the rooms”
Excellent location. The small rooms for couples are not recommended
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Dear Avi, warm greetings from Vienna and thank you for your review! We really appreciate that our guests take the time to rate us. We look forward to welcoming you again soon. Best regards from your home in Vienna, Desiree Dohr Front Office Manager
Excellent”
good location good staff
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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor
Modern and clean hotel, however a bit noisy at times”
-great breakfast -clean n modern rooms - very noisy in the morning
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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor
The facilities are excellent, but the staff charge us three times as much for accommodation. 시설은 좋았지만 직원들이 숙박료를 3배로 청구합니다”
We stayed from July 18th to the 20th. The train arrived so late that I tried to check in at the hotel around 00:00 on the 19th, but there was no one at the reception desk. We thought the staff was away for a while, so we waited for about 10 minutes, but the staff didn't come out. I found a bell to call the staff, but when I was about to knock from the room where the staff was staying, a man ran from the table next to me and told me not to come in. While we arrived and waited in front of the reception desk, I couldn't help but be surprised that the staff we were waiting for were the ones sitting next to us at the table and chatting with others. We tried to protest, but we immediately requested check-in because of the delayed arrival of the train. Even though we have already said that we have payed all the accommodation expenses except taxes in Agoda, he insisted that we have to pay the accommodation fee of 280 euros and the deposit of 100 euros. We asked them to check it again, and then the staff apologized and informed us that we only need to pay the deposit. After that, I experienced something ridiculous when I checked out. The staff also insisted that we must pay the amount minus 100 euros because we paid a deposit from the city tax, two snacks and the accommodation fee. To pay the city tax, I have already handed the card to the staff and even made the payment. So when we told them that we had never used a snack bar and that we had already paid the accommodation fee, the staff checked and canceled the payment and said they were sorry. When I paid, I paid in euros, but the refund was in dollars and I had to pay for the exchange fee. I thought it was strange that the number of snacks in the snack bar increased by two after I checked in and got room service, but I was confused when they tried to charge us the usage amount. And I was very angry that I told them to pay for the accommodation not once but twice. If we were tourists who were not good at English, we might
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Dear Hee, The feedback from our guests is the drive to always do our best and make sure that you feel at home with us. May I inform you that we are not classified and are marketed as 'Boutique Design Hotel'. We are very sorry that we did not meet your expectations 100%. Nothing affects us more than a guest who does not leave our house with only positive memories. It is a pity to hear that we were not able to convince you with our pool, of which we are very proud. On behalf of the team I would like to sincerely apologize for the circumstances you have described and you can be sure that this was an exceptional situation. We look forward to welcoming you, Best regards, Desiree Dohr Front Office Manager
cramped rooms, unexpected in Vienna”
vienna hotels generally offer very spacious rooms. if i'd known how cramped these were, i would have gone elsewhere. even the most expensive suite is the size of a very small classic double in another hotel.
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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor
Pool strange location”
The pool was the reason I changed hotels but it was so strange…much smaller than the photos and people sitting around the restaurant in bathing suits.
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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor
The Facilities and Room Quality Don't Meet the Standard of 5-star Hotel ”
The room design and public facilities don't meet the Standard of 5-star hotel. There is no lobby for leisure, no business center, no public computer for u to use or print documents. The color of room made me feel like I am staying in jail, while I actually stayed at this hotel for vacation. It is grateful that the cafe on top floor is a gorgeous place for breakfast. The staff of Cafe very friendly and professional, they made me feel much better and this will be the most beautiful memories I had about this hotel. The front desk were friendly and always responded efficiently, but the majority of receipts are too junior , not very experienced. I can't recommend it to the people are looking for a real 5-star hotel, because they have dow for backpackers and I saw the junior guest put on hotel slippers and had breakfast at the cafe of 8th floor. If they want to receive guests who want to choose a 5-star hotel, then they should not offer dow at the price of 30 Euro per nigh.
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Dear Guest, thank you very much for your review, which we deeply appreciate! We are glad that you enjoyed your stay at our hotel and in Vienna. We would be very happy to welcome you to our hotel again in the near future. Best regards from Vienna, Amanda W. - Front Desk Supervisor