Very good 7.1
Based on 342 reviews

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About Grand Hatika Hotel

Description

Nestled in the heart of Tanjung Pandan, Grand Hatika Hotel is an ideal spot from which to discover Belitung. The hotel lies 1.0 Km from the city center and provides accessibility to important town facilities. Also within easy reach are Pantai Tanjung Pendam, Bundaran Batu Satam, Rumah Adat Belitung Museum.

Take advantage of a wealth of unrivaled services and amenities at this Belitung hotel. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour security, daily housekeeping, gift/souvenir shop, photocopying.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers fantastic facilities, including outdoor pool, pool (kids), to help you unwind after an action-packed day in the city. Superb facilities and an excellent location make the Grand Hatika Hotel the perfect base from which to enjoy your stay in Belitung.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Rental car
  • Shuttle service

Things to do, ways to relax

  • Swimming pool [outdoor]

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]
  • Vending machine

Services and conveniences

  • ATM
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Indonesian
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Must use an extra bed
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 200000 IDR
Check-In From: 11:30 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1.0 Km
Number of Restaurants: 1
Number of Rooms : 153
Room Voltage: 220
Time to Airport (Minutes): 20
Year Hotel Built: 2011
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Recent customer comments

Filter by traveler type
Very good



based on 342 reviews
  • Cleanliness 7.3
  • Facilities 6.6
  • Location 7.8
  • Room Comfort/Standard 7.2
  • Service 7.3
  • Value for money 6.8
  • Food/Dining 6.5
Sort by

Chee from Malaysia
Families with young children
Executive
Stayed 3 nights in September 2016
Could be better...
Hope to see improvement in front desk staff attentiveness (instead of just let guests long awaited by offer no other staff to help). Hotel phone was not picked up (all numbers). Guest has to seek help from Agoda customer service. Insufficient table/seats during peak hours (breakfast on weekend) - suggest to seat the guests according to pax. No pool attendance on duty - guests have to find towel everywhere.
Reviewed September 16, 2016

Diah from Indonesia
Groups
Grand Superior
Stayed 2 nights in September 2016
Good
Good
Reviewed September 07, 2016

Abdullah from Indonesia
Families with young children
Grand Superior
Stayed 3 nights in July 2016
Grand Hatika Review
Overall, The Service Quality provided by Hotel is not too good. The Front Office people weren't nice and not helpful. Location wise, it is near the Tanjung Pandam Beach but little bit far from City Center. You need to take a taxi or travel and no public transportation available in Belitong. For Room Cleanliness, there are still dust in certain spot
Reviewed July 18, 2016

Temmy from Indonesia
Families with young children
Executive
Stayed 4 nights in July 2016
Looking forward to stay there
Pleasant, and homy
Reviewed July 15, 2016

Sudarma from Indonesia
Families with young children
Grand Superior
Stayed 2 nights in July 2016
Value for money
The hotel is good, near the beach.
Reviewed July 14, 2016

Daniel from Indonesia
Couples
Deluxe
Stayed 2 nights in March 2016
Worth it
Location is easy to find, helpful and polite staffs, clean room and marvelous scenery. Will come again
Reviewed July 14, 2016

Daniel from Indonesia
Couples
Deluxe
Stayed 2 nights in July 2016
Worth it
Location is easy to find, helpful staffs, very clean room and window view is marvelous
Reviewed July 14, 2016

Indra from Indonesia
Couples
Grand Superior
Stayed one night in May 2016
this is not 4 stars!
We rather disapppointed with this hotel, we arrived as a couple but the hotel gave us twin bed, after complaining they changed to double bed. The room is very small compared to other hotel with similar value, AC is not cool at all, tv channels are limited, very weak wifi connection, no light in corridor hotel during the day and its very dark and difficult to find your room, breakfast menu is the worst we ever come accross, local menu and dont taste good at all. Not recommended.
Reviewed May 15, 2016

Shabeer from India
Families with young children
Executive
Stayed 2 nights in April 2016
Fair Experience
There needs to be a bit more flexibility on check-in time. Used executive room. Did not have the right ambience of approaching a better room has to pass through a supposed function hall. Ran out of water in the shower on first morning. Had to wait for about 30 mins before it was restored. Rooms did not have good lighting. Refrigerator was smelly and unclean. Inadequate breakfast options.
Reviewed May 03, 2016

regan from Indonesia
Business travelers
Grand Superior
Stayed one night in April 2016
good location
good location, near aiport....
Reviewed April 26, 2016



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