This property is in high demand!
Booked 76 times this week
20 May 2019
Monday
21 May 2019
Tuesday
2 adults
1 room
Free Wi-Fi
Grand Hi-Lai Hotel
266, Cheng Kung 1st Road, Cianjin District, Kaohsiung, Taiwan
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![Swimming pool [outdoor] Grand Hi-Lai Hotel](http://pix10.agoda.net/hotelImages/384/3843/3843_15070211000031541493.jpg?s=450x450)
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Grand Hi-Lai Hotel Reviews
8.7
Excellent
/10
(2483 reviews)See what guests said
10.0
Exceptional"Very nice hotel."
Shu
-
November 14, 2018
8.9
Excellent cleanlinessRecommended by 95% of guests
Things you’ll love about Grand Hi-Lai Hotel
Things you'll love
780 meters to public transportation
Airport transfer
Currency exchange
Free Wi-Fi in all rooms!
Excellent
Location
8.8
See map
Excellent location - Inside city center
Nearby
Popular
| Value for money | 8.3 |
| Location rating | 8.8 |
| Nearest airport | Kaohsiung International Airport (KHH) |
| Distance to airport | 7.0 km |
Rooms available at Grand Hi-Lai Hotel
8.7
Excellent
Room comfort & quality
Room photos and details
Deluxe Suite
...
- Room size: 78 m²/840 ft²
- City view
- 1 king bed
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Room photos and details
Executive Deluxe City View
...
- Room size: 45 m²/484 ft²
- City view
- 1 double bed
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Room photos and details
Deluxe Harbor View Family Room
...
- Room size: 53 m²/570 ft²
- Harbor view
- 2 double beds
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Room photos and details
Family with City view
...
- Room size: 40 m²/431 ft²
- City view
- 1 single bed and 1 queen be...
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Room photos and details
Health Room Harbor View
...
- Room size: 53 m²/570 ft²
- Harbor view
- 2 single beds or 1 king bed
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Room photos and details
Deluxe Suite Twin
...
- Room size: 78 m²/840 ft²
- City view
- 2 single beds
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Room photos and details
Deluxe City View
...
- Room size: 46 m²/495 ft²
- City view
- 1 double bed
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Room photos and details
Superior Harbor View Single Room
...
- Room size: 33 m²/355 ft²
- Harbor view
- 1 double bed
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Room photos and details
Superior City View - Twin Bed
...
- Room size: 33 m²/355 ft²
- City view
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Room photos and details
Deluxe Twin Room
...
- Room size: 46 m²/495 ft²
- Shower and bathtub
- 2 single beds
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What people love about Grand Hi-Lai Hotel
- 5.2Review score
"I stayed in this hotel before many years ago and it was a fantastic, premium experience."
susana
|
December 30, 2018
- 7.2Very good
"Excellent reception and check-in service."
JUNG-HSUAN
|
April 15, 2018
- 10.0Exceptional
"Good service, nice hotel"
HSIANG-CHI
|
October 19, 2016
Recommendations based on your views:
10.0
Exceptional"Great room ."
CHANG
|
December 31, 2018
An overview
Erected 200 meters above the Kaohsiung skyline, this 5-star Baroque architecture is the ultimate luxury within the area. Grand Hi-Lai Hotel is located in the city center with all the tourist attractions, business centers, and social events. Built in 1995, the latest renovation has been completed in June 2010 throughout the entire building. This Kaohsiung landmark is truly an international establishment, offering a wide range of room accommodations, superior recreational facilities, multi-national cuisines, and the most popular department store. Have a memorable and tasty treat in Grand Hi-Lai Hotel with over a dozen different restaurants and cafes offering everything from pool-side snacks to the exquisite cuisine of the Lobster Bar. The city of Kaohsiung is a popular destination for visitors to Taiwan, and life revolves around the busy harbor, with a multitude of open-air bars and restaurants, great shopping, and nightly live entertainment. Staying here will definitely make your trip a memorable joy. Looking down on the magnificent Kaohsiung harbor view, the majestic Grand Hi-Lai Hotel is definitely a portrait of sheer beauty.
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What they offer
8.4
Excellent"Clean hotel and great location."
Larryjun
|
December 19, 2018
Popular facilities
- Fitness center
- Swimming pool [outdoor]
- Restaurants
- Hot tub
- Bar
Languages spoken
- English
- French
- Japanese
- Chinese [Mandarin]
- German
- Korean
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Spa
- Ticket services
- Hot tub
- Squash court
- Tours
- Massage
- Steamroom
- Sauna
- Swimming pool [outdoor]
Dining, drinking, and snacking
- Bar
- Grocery delivery
- Room service
- Breakfast [free]
- Poolside bar
- Coffee shop
- Restaurants
Services and conveniences
- Cash withdrawal
- Dry cleaning
- Salon
- Concierge
- Gift/souvenir shop
- Shops
- Currency exchange
- Laundry service
- Smoke-free property
- Daily housekeeping
- Luggage storage
- Smoking area
- Doorman
- Safety deposit boxes
For the kids
- Babysitting service
- Kids club
- Family room
- Swimming pool [kids]
Access
- Buzzer/wireless intercom
- Elevator
- Security [24-hour]
- Check-in/out [express]
- Facilities for disabled guests
- Wheelchair accessible
- Check-in/out [private]
- Front desk [24-hour]
- Check-in [24-hour]
- Pets allowed
Getting around
- Airport transfer
- Car park [nearby]
- Shuttle service
- Bicycle rental
- Car park [on-site]
- Taxi service
- Car park [free of charge]
- Rental car
- Valet parking
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Nearest essentials
Airports
Kaohsiung International Airport (KHH)
7.0 km
20 minutes
Tainan Airport (TNN)
37.5 km
52 minutes
Public transportation
Central Park MRT Station
780 m
City Council MRT Station
1.1 km
Hospital or clinic
Nai Jung Hospital
2.3 km
Shopping
Dream Mall
1.7 km
Convenience store
7 Eleven
210 m
Cash withdrawal
ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby
American cuisine
Steak House-The Grand Hi Lai Hotel
60 m American, Steakhouse
Modern Paris Cuisine
130 m American, French
Bottoms Up Saloon
150 m American, Bar, Pub
Asian cuisine
Shanghainese Dumpling
40 m Asian
Harbour Buffet Restaurant-Grand Hi Lai Hotel
40 m Asian, Chinese, Fusion
Mi Gao Shi Jia Sticky Rice
100 m Asian, Taiwanese
Japanese cuisine
Bao Bo Shu Shu Japanese Restaurant Restaurant
40 m Japanese
Ben Kei
60 m Japanese
He le Wu Japanese Restaurant
130 m Japanese
What's nearby
Popular landmarks
- Love River - 580 m
- Central Park - 680 m
- Kaohsiung Main Public Library - 1.17 km
- Ai He (Love River) - 1.36 km
- Dream Mall - 1.69 km
- Cijin Beach - 3.19 km
- Dadong Culture & Arts Center - 6.92 km
- Dragon Tiger Tower - 7.19 km
- Chengching Lake - 7.45 km
- Fo Guang Shan Buddha Memorial Centre - 21.41 km
Nearby landmarks
- Hanshin - 60 m
- Kaohsiung Temple - 80 m
- Wensheng Temple - 90 m
- Gu Shan Ting - 310 m
- Star Place - 310 m
- Glory Pier - 350 m
- Urban Spotlight Arcade - 380 m
- Kaohsiung Girls Senior High School - 380 m
- Holy Rosary Cathedral Minor Basilica - 520 m
- Love River - 580 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-1 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 2-12 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 13 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- Pets are strictly prohibited at the property, with the exception of guide dogs.
- There is an additional breakfast charge for children. Please contact the property directly for more information.
- The minimum age of guests to stay in Executive Deluxe Room is 14 years.
- The minimum age of guests to access business center and executive lounge is 14 years.
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 03:00 PM
Check-out until: 12:00 PM
Getting around
Airport transfer fee: 3000 TWD
Travel time to airport (minutes): 15
Extras
Breakfast charge (unless included in room price): 528 TWD
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 2
Number of floors: 45
Number of restaurants: 13
Number of rooms : 436
Room voltage: 110
Year property opened: 1995
Most recent renovation: 2010
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Announcements
Please note that Hotel Fitness Center, Sauna Facility and Swimming Pool are closed on the 1st and 3rd Monday of each Month.
Scheduled MRT Central Park Station transfer is available at no additional charge. In order to reserve the transfer, please inform the property in advance.
Reviews of Grand Hi-Lai Hotel from real guests
Agoda Reviews (2483)
8.7
/
10
Excellent
Provided by verified guests of 
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Compare to other recommended properties
 Grand Hi-Lai Hotel | Best value!  |  |  | |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Excellent 2483 reviews 8.7 Location 8.8 | Excellent 616 reviews 8.9 Location 9.3 | Excellent 2221 reviews 8.2 Location 7.9 | Excellent 3251 reviews 8.2 Location 8.5 |
| Neighborhood | Cianjin District | Sinsing District | Lingya District | Lingya District |
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Excellent location
- Love River
- Central Park MRT Station is within 0.78 km
Exceptional”
Location is very good. Facilities very good. Staff very fast and efficient. English was very good. We stayed in Executive lounge. Drinks were Ok but food needs to have more choices especially for Happy Hour.
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about the food of happy hour, we apologize for any inconvenience. Your comments and circumstances have been taken very seriously and are currently being discussed by our management staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division
All in one”
Pros: This hotel is huge with everything you can ever think of: shopping mall, Jason's supermarket, and so many restaurants to chose from. It's great for people who likes to stay in. Cons: it felt a bit on the older side for older clienteles, no cool lounge to hang out and because I was out most of day didn't get to check out the mall or the supermarket lol
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about the facilities, our beds have already renewed, and since 2018, we have been undergoing renovations to provide perfect service quality and have also continuously upgraded our facilities, includes 24- hour gym and AI smart systems such as: inductive room locks , universal plug-in and adequate charging equipment, smart TV systems. Your comments and circumstances have been taken very seriously by our management staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division
The best Hotel in Kaohsiung”
This is my second time to stay Hi-Lai Hotel. and got a upgrade this time. Great room . Good service and staff. Good breakfast. It has a shuttle bus between Central park MRT station and Hi-Lai department. Highly recommend.
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division
Good breakfast, perfect loction”
Good breakfast, good room view, perfect location!
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division
Exceptional”
The place is nice and clean. Full facilities and great harbour view especially on a high floor. They have a nice sauna and hot pool for use. They were nice to give me an upgrade. Check in and out was nice, smooth and quick. Appreciated it.
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division
Great hotel to stay at with good facilities”
We love the spa/sauna they have here for male and female separately. My dad and I stayed here and the room was quite big and clean. There was a leakage of water in our bathroom so they changed our room quickly. We don't know if we will come back since the price has been really high ever since our last stay.
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about the room rate, it is flexible for online agent. We recommend you to find the early bird package on the online travel agent website. Another choice is to go to our website to find suitable package for your stay. Your comments and circumstances have been taken very seriously and are currently being discussed by our management staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division
Excellent value”
The Grand Hi Lai Hotel is located near the harbour, a short walk to the mrt and surrounded by good shopping venues and eateries. One excellent feature is room temperature control which is responsive to commands unlike many hotels where you freeze all night.
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe wang Director of Rooms Division
BEST OF THE BEST”
Luxury hotel The BEST Sauna i ever went, 4 pool in total, high floor room, nearby shopping center. just slight walking distance to MRT, but easy access to taxis. i HIGHLY recommended this hotel. the hotel has variety of nice art and antiques collection. I will come back to this hotel if i visit kaoshiong .
Excellent service staff”
The staff at the Lobster Bar was very professional and even think out of the box to ensure the customers were taken care of. The dessert was tiramisu however I’m still breastfeeding my baby, so I didn’t want to eat anything to do with liquor or caffeine. The supervisor (I think) brought cakes to still satisfy my sweet tooth. Well done!!
Good hotel with shopping mall! Very convenient.”
The staffs in Grand Hi-Lai were all generally friendly and professional. The hotel location is good with a shopping mall attached for convenient shopping if you need to buy things without having to travel outside hotel. The room is comfortable and able to rest well however the desk lamp area is dim and not well lited. Hope that this can be improved in future.
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about the facilities, we are having a renovation this year, will updating most of the facilities and decoration, hope we can provide good quality service and memories. Your comments and circumstances have been taken very seriously by our management staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division
Excellent”
Need to wait in line for 20 min for breakfast. Also, long queue for checkout
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about long queue for breakfast and checkout, we apologize for any inconvenience. Thank you for your comment, we will keep maintain the high quality of our service. Your comments and circumstances have been taken very seriously and are currently being discussed by our management staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division
Exceptional”
Nice place .. big room,, friendly staff
Excellent”
Clean hotel and great location.
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division
Very nice refined hotel”
Kaohsiung is a delight and your hotel is perfect home for a tired traveller. Luxurious and very nice ataff
Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division
Everything under one roof”
One of the Safe place to stay, with shopping attached, food court & supermarket at basement. Best plus point is the staff speaks English and gets things done. Only problem is the breakfast menu remains the same for over 8 years
Great stay!”
Our family’s stay was amazing! The hotel facilities were topnotch: we got a beautiful & spacious family room with a view of the harbor & sunset, comfortable beds with fluffy pillows, very clean bathroom with complete toiletries & amenities, elegant lobby, very courteous & super helpful staff. The buffet breakfast was sumptous. The hotel is attached to a nice dept store with a food court & supermarket at B3. The dept store (Han Shin) offers free shuttle every 10 minutes to the Central station where more shopping & street markets are steps away. The light rail transit and the harbor is a block away & a Catholic church (Holy Rosary Church) is a six minutes walk away. Definitely booking this again!
Exceptional”
Great hotelthis hotel has everything, location, views, friendly helpful staff, and a great choice of eateries. It is a traditional hotel rather than modern, but all the services and facilities are available.
Enjoyed my stay there”
Hotel is connected to the mall so shopping and eating are extremely convenient. Although the hotel décor is a little dated, we were fine with it since it is the style that the hotel is going for and the room is big and clean. Wouldn't mind staying there again.
Fantastic weekend stay in Kaohsiung”
Had an excellent stay. From its central location, friendly, helpful staff, cleanliness, comfortable rooms, great buffet breakfast and dinner and amazing pool and spa. A good place to relax and visit nearby attractions in the city. The night staff were particularly helpful working out directions and travel plans for me to get to a run and arranging a breakfast box for me as I had to leave before breakfast opened on the first day. I hope to return to this hotel soon.
Best hotel in Kaohsiung ”
The service was second to none The hotel although over 30yrs old is very well maintained and smells nice and fragrant as opposed to that old stuffy smell in others So handy being in the same building as Hanshin Dept store. What more could you want