Travelling to Taiwan? Read all updated requirements before you book.
Exterior view, Grand Hi-Lai Hotel in Kaohsiung
Deluxe City View - Bathtub, Grand Hi-Lai Hotel in Kaohsiung
a tall building with a clock on top, Grand Hi-Lai Hotel in Kaohsiung
Lobby, Grand Hi-Lai Hotel in Kaohsiung
Lobby, Grand Hi-Lai Hotel in Kaohsiung
Swimming pool [outdoor], Grand Hi-Lai Hotel in Kaohsiung
Swimming pool [outdoor], Grand Hi-Lai Hotel in Kaohsiung

Removed from saved list

8.9

Excellent

6,864 reviews

6,864 reviews

Housekeeping27
View21
Breakfast16
See map
See map

9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Hanshin
40 m
Kaohsiung Temple
80 m
Wensheng Temple
90 m
Gu Shan Ting
310 m
Star Place
310 m
Popular landmarks
Kaohsiung Main Public Library
1.2 km
Liuhe Tourist Night Market
1.4 km
Formosa Boulevard Station
1.4 km
The Dome of Light
1.4 km
Cijin Island
2.8 km
Closest landmarks
Glory Pier
350 m
Yuan's General Hospital
470 m
Sihwei Sianghua Park
480 m
Urban Spotlight
490 m
Rosary Cathedral Minor Basilica
580 m
Newly renovated

Grand Hi-Lai Hotel

No.266, Cheng-Kung 1st Rd, Cianjin District, Kaohsiung, Taiwan, 801 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Cianjin District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous The Dome of Light. Rated with 5 stars, this high-quality property provides guests with access to restaurant, outdoor pool and sauna on-site.

Highlights

Hygiene Plus

Sparkling clean

580 meters to public transportation

Check-in [24-hour]

Airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Swimming pool [outdoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

8 travelers have booked today.

Value for money8.6
Location rating9.0
Nearest airportKaohsiung International Airport (KHH)
Distance to airport7.0 km

Rooms available at Grand Hi-Lai Hotel

Excellent
Room comfort & quality

8.7

Superior Harbor View Room
...
  • Room size: 33 m²/355 ft²
  • Harbor view
  • 1 double bed
Enter dates to see prices
Superior Harbor View Room with Twin Bed
...
  • Room size: 33 m²/355 ft²
  • Harbor view
  • 2 single beds
Enter dates to see prices
Deluxe Suite Twin
...
  • Room size: 78 m²/840 ft²
  • City view
  • 2 single beds
Enter dates to see prices
City View Deluxe Suite
...
  • Room size: 78 m²/840 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Harbor View Family Room
...
  • Room size: 53 m²/570 ft²
  • Harbor view
  • 2 double beds or 1 queen be...
Enter dates to see prices
Harbor View Hello Kitty Themed Family Suite
...
  • Room size: 66 m²/710 ft²
  • Ocean view
  • 2 double beds
Enter dates to see prices
Premium Room
...
  • Room size: 53 m²/570 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Deluxe City View
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Executive Business Deluxe Twin
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Deluxe City View
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What sort of non-water sports and outdoor activities are available at Grand Hi-Lai Hotel?

Grand Hi-Lai Hotel offers non-water sport and outdoor activities such as bicycle rental for you to enjoy.

Does Grand Hi-Lai Hotel provide laundry services?

Yes! Grand Hi-Lai Hotel offers laundry service at your fingertips for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.

Is car parking available at Grand Hi-Lai Hotel?

Grand Hi-Lai Hotel features car park onsite free of charge for visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.

Are there ATM on-site at Grand Hi-Lai Hotel?

Yes! The perks of staying at Grand Hi-Lai Hotel include an on-site ATM, providing guests with easy access point for cash withdrawal and remaining worry-free throughout your trip.

What attractions are nearby Grand Hi-Lai Hotel that are in walking distance?

While staying at Grand Hi-Lai Hotel, start off your vacation by discovering the nearest points of interest that are within walking distance to the property which include Gu Shan Ting, Star Place, and Night market.

How long do visitors usually stay at Grand Hi-Lai Hotel?

Verified past guests that have stayed at Grand Hi-Lai Hotel had an average nightly stay of 1 night at this property.

What is the average rating that verified Solo travelers' have given to Grand Hi-Lai Hotel?

Verified solo travelers that have stayed at this property have given Grand Hi-Lai Hotel an average rating of 8.8. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Business travelers' have given to Grand Hi-Lai Hotel?

Past business travelers that have stayed at this property have given Grand Hi-Lai Hotel an average rating of 8.7. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Couples' have given to Grand Hi-Lai Hotel?

Verified couple travelers that have stayed at this property have given Grand Hi-Lai Hotel an average rating of 8.9. You can look up on more descriptive customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.

What is the closest train, metro, or bus station to Grand Hi-Lai Hotel?

The nearest train, metro, or bus station is Houzhuang Station, 10021.21 m away from Grand Hi-Lai Hotel.

What famous shopping destinations are close to Grand Hi-Lai Hotel?

Shopping options in Grand Hi-Lai Hotel’s Cianjin District neighborhood include Dream Mall.

What time is check-in and check-out at Grand Hi-Lai Hotel?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified periods may be charged an additional fee.

See map

Explore the neighborhood

What people love about Grand Hi-Lai Hotel

  • 10

    Exceptional
    Cleanliness

    "Room is clean and overall a wonderful experience."

    MING

    |

    March 26, 2023

  • 10

    Exceptional
    Staff 

    "High quality stay, good value of money, delicious breakfast, clean and nice room, friendly and helpful staff, great hotel facility"

    Pochun

    |

    January 29, 2023

  • 10

    Exceptional
    Location

    "Located right above a multi level mall and near night Market and the love river region."

    Ping

    |

    April 22, 2023

Property ranking|Compared to 729 Kaohsiung properties
See all rankings
Room comfort score
8.7/10
Room size
43 sqm.
Service score
9.1/10
Couples review score
9/10
Better than
96
%
of Kaohsiung properties
Bigger than
92
%
of Kaohsiung properties
Better than
90
%
of Kaohsiung properties
Better than
89
%
of Kaohsiung properties
Overall rating:

8.9

Excellent
6,864 reviews
Cleanliness
9.1
Facilities
8.8
Location
9.0
Read all reviews >
What travelers say they love:
The buffet breakfast has a pretty good selection.
Julia from Taiwan
Family with young children
More about Grand Hi-Lai Hotel

More about Grand Hi-Lai Hotel

Grand Hi-Lai Hotel

See all the incredible sights of Kaohsiung when you stay at Grand Hi-Lai Hotel. This hotel is strategically placed in the heart of the city, surrounded by the popular landmarks. Sampling the authentic culture of Kaohsiung is easy with a stay at Grand Hi-Lai Hotel, just 1.4 km from The Dome of Light.
Grand Hi-Lai Hotel provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Kaohsiung. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Grand Hi-Lai Hotel include a separate living room, as part of the room design. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

There are many attractions to discover within close proximity to Grand Hi-Lai Hotel. The most well-known nearby local attraction is Liuhe Tourist Night Market which is located just about 1.4 km away. Spend a day on an ocean adventure with an easy trip to Cijin Island located 2.8 km away.


Reasons to stay here

Past guests rate facilities here higher than 91% of the city's accommodation.
This hotel's food and dining score higher than 97% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 95% of accommodations in the city.

Show less

Amenities and facilities

Excellent
Facilities

8.8

Most talked about facilities

Breakfast

36 mentions

Housekeeping

23 mentions

Food & Dining

17 mentions

Internet

14 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • German
  • Japanese
  • Korean
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Sauna
  • Spa
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Slippers
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Buffet
Restaurants on site
LB糕餅小鋪
  • Menu: A-la-carte
LB 大廳酒廊
  • Menu: A-la-carte
9F福園台菜海鮮餐廳
  • Menu: A-la-carte
10F翠園粵菜餐廳
  • Cuisine: Cantonese
  • Menu: A-la-carte
10F日本料理弁慶
  • Cuisine: Japanese
  • Menu: A-la-carte
10F紅陶上海湯包
  • Menu: A-la-carte
12F名人坊
  • Menu: A-la-carte
43F海港餐廳
  • Menu: Buffet
10F 精緻海鮮火鍋餐廳
  • Menu: A-la-carte
11F PAVO Lounge Bistro 餐‧酒館
  • Menu: A-la-carte
45F 焰 牛排館
  • Menu: A-la-carte
45F 焰 鐵板燒
  • Menu: A-la-carte

Location

No.266, Cheng-Kung 1st Rd, Cianjin District, Kaohsiung, Taiwan, 801
Exceptional
Location

9

Airports
  • Kaohsiung International Airport (KHH)
    7.0 km 20 min drive
  • Pingtung Airport (PIF)
    21.1 km
Public transportation
  • Central Park MRT Station
    800 m
Hospital or clinic
  • Yuan's General Hospital
    470 m
Shopping
  • Dream Mall
    2.9 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Kaohsiung Main Public Library
    1.2 km
  • Liuhe Tourist Night Market
    1.4 km
  • Formosa Boulevard Station
    1.4 km
  • The Dome of Light
    1.4 km
  • Cijin Island
    2.8 km
  • The British Consulate At Takao
    3.0 km
  • Ai He (Love River)
    3.8 km
  • Dragon Tiger Tower
    6.8 km
  • Fo Guang Shan Buddha Museum
    21.6 km
Nearby landmarks
  • Hanshin
    40 m
  • Kaohsiung Temple
    80 m
  • Wensheng Temple
    90 m
  • Gu Shan Ting
    310 m
  • Star Place
    310 m
  • Night market
    330 m
  • Ziqiang Night Market
    350 m
  • Glory Pier
    350 m
  • Urban Spotlight Arcade
    380 m
  • Kaohsiung Girls Senior High School
    380 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-2 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pets are strictly prohibited at the property, with the exception of guide dogs.
  • There is an additional breakfast charge for children. Please contact the property directly for more information.
  • The minimum age of guests to stay in Executive Deluxe Room is 14 years.
  • The minimum age of guests to access business center and executive lounge is 14 years.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
Getting around
  • Airport transfer fee1200 TWD
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)605 TWD
The property
  • License Id / Local Tax ID/ Entity NameKB1

Property announcements

Please note that the hotel fitness center, sauna facilities and outdoor swimming pool will be closed on the 1st and 3rd Monday of each month as fixed maintenance days (flexible adjustment in case of consecutive holidays).

As a precautionary measure, guests must wear masks/face coverings in all public spaces and indoor common areas.

Free parking (B4~B7) during the stay. Because B7 is a mechanical parking floor and there is no direct elevator, if you have large luggage and baby strollers, please do not park on the B7 floor.

Reviews of Grand Hi-Lai Hotel from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.1
Facilities8.8
Location9.0
Room comfort and quality8.7
Service9.1
Value for money8.6
High score for Kaohsiung
Rating
9+ Exceptional (828)
8-9 Excellent (325)
7-8 Very Good (323)
6-7 Good (81)
<6 Below Expectation (90)
Time of the year
Mar - May (326)
Jun - Aug (386)
Sep - Nov (408)
Dec - Feb (527)

Show reviews that mention 

Showing 1,647 verified guest comments
12345
10.0
Exceptional
Pochun from Taiwan
Family with young children
Superior Harbor View Room with Twin Bed
Stayed 1 night in January 2023

awesome view, clean room, great staff, great breakfast ”

high quality stay, good value of money, delicious breakfast, clean and nice room, friendly and helpful staff, great hotel facility

Reviewed January 30, 2023

See room deals

Dear Pochun Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. wish you have a wonderful day Grand Hi-Lai Hotel

Responded January 30, 2023
Grand Hi-Lai Hotel
10.0
Exceptional
Dominic from Switzerland
Solo traveler
Standard Double City View
Stayed 2 nights in November 2022

Amazing hotel - highly recommended”

My visit to Kaohsiung was one to remember and largely thanks to this beautiful hotel right in the heart of the city. It is close to lots of restaurants and shops. The hotel itself has 4 or 5 great restaurants. The facilities are excellent I used the pool and the gym. The staff are very attentive and friendly. I only stayed two night but I will remember them for a long time :)

Reviewed December 07, 2022

See room deals

Dear Value Guest, Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. wish you have a wonderful day Grand Hi-Lai Hotel

Responded December 08, 2022
Grand Hi-Lai Hotel
10.0
Exceptional
Jaclyn from Taiwan
Couple
Superior Harbor View Room
Stayed 1 night in December 2022

Great accomodation”

The view was spectacular! Clean rooms with all the amenities. I would recommend also going to the buffet restaurant or the japanese one! A little pricey but worth the money

Reviewed January 11, 2023

See room deals

Dear Jaclyn, Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. wish you have a wonderful day Grand Hi-Lai Hotel

Responded January 13, 2023
Grand Hi-Lai Hotel
10.0
Exceptional
Po from Taiwan
Couple
Superior Harbor View Room with Twin Bed
Stayed 2 nights in November 2022

Well-known 5-star hotel in central Kaohsiung”

The classical hotel's location is in central Kaohsiung and very close to Love River and Guang Ron Pier. The harbor view rooms have fantastic views of the pier and harbor. The hotel facilities are well-maintained and updated for modern travel.

Reviewed November 05, 2022

See room deals

Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. wish you have a wonderful day Grand Hi-Lai Hotel

Responded November 05, 2022
Grand Hi-Lai Hotel
10.0
Exceptional
Serene from Singapore
Family with teens
Superior Harbor View Room with Twin Bed
Stayed 3 nights in July 2020

Beautiful Hotel with a nice river view”

We stayed in 2 rooms for the 4 of us and we enjoyed ourselves very much. The room is clean and beds comfortable. Shopping mall is just next to it. Quite a walk to the nearest train station though. We love the hotel and would be back again if we visit Kaoshiung again.

Reviewed August 07, 2020

See room deals

Dear Ms. Wong Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

Responded August 10, 2020
Grand Hi-Lai Hotel
10.0
Exceptional
Nancy from United States
Solo traveler
Superior City View
Stayed 3 nights in October 2020

Top notch!”

Room is very clean and decorated with good taste. The bathtub is my favorite. The pool on the 10th floor looked glorious but I didn’t bring my bathing suit. The service here is top notch and well deserves the five stars.

Reviewed October 21, 2020

See room deals

Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

Responded October 29, 2020
Grand Hi-Lai Hotel
10.0
Exceptional
Marc from United States
Family with young children
Stayed 3 nights in January 2020

Excellent choice!”

Stayed here 10 years ago for a family event and the same great service has not changed. Excellent hotel in every way! No detail overlooked or request too big. Thank you for a wonderful stay!

Reviewed January 24, 2020

See room deals

Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

Responded February 03, 2020
Grand Hi-Lai Hotel
9.6
Exceptional
Po from Taiwan
Couple
Superior Harbor View Room with Twin Bed
Stayed 3 nights in January 2021

Well-known 5-Star Hotel”

This hotel is centrally located for the city. Staff members are very friendly and helpful. Some furniture pieces may be dated and show signs of wear and tear (not expected in a 5-star hotel). The bathroom lighting is not as bright as many newer hotels. The parking spaces are shared with the department store next door so the parking spaces for SUVs may be difficult to find during the holidays or dinner time. But my overall staying experience was very nice and worthwhile.

Reviewed January 05, 2021

See room deals

Dear valued guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As the criticism you mention about during your stay, we apologize for any inconvenience. Your comments and circumstances have been taken very seriously and are currently being discussed by our management staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

Responded February 03, 2021
Grand Hi-Lai Hotel
9.6
Exceptional
Marco from Taiwan
Business traveler
Superior Harbor View Room
Stayed 3 nights in March 2021

Great location ”

This hotel is older but very well-kept and the staff and the location is great. I’m have been here on business travel for about a year and I’ve been to Kaohsiung a couple time and this is better of the non SPG hotel in the area. It has some very restaurants with room of a beautiful Harbor view. I hope this help any visiting from other countries.

Reviewed March 30, 2021

See room deals

Dear Mr. Marco, Thank you so much for sharing your kind review from your recent stay with us in Kaohsiung. We are so pleased to hear that you enjoyed your stay with us. Thank you again for taking the time to give us your feedback. Hope we might have the opportunity to welcome you back to the hotel again soon. Kind regards, Joe Wang Director of Rooms Division

Responded March 30, 2021
Grand Hi-Lai Hotel
10.0
Exceptional
gen from Japan
Family with young children
Harbor View Family Room
Stayed 1 night in December 2019

Very good”

The facility is gorgeous. Its downstair is department store so very useful for shopping as well. Taxis are ready all the time. staffs can speak Japanese. No worry at all.

Reviewed January 02, 2020

See room deals

ご宿泊のお客様へ この度は漢来ホテルをご利用いただきまして誠にありがとうございます。 また高い評価を頂戴し、スタッフ一同大変嬉しく存じます。 これからも気持ちよく快適にお過ごしいただけますよう、慢心する事なく日々精進して参ります。 お客様にまたお逢い出来る日を心よりお待ち致しております。 グランドハイライホテル 客室部総支配人 王哲霖 

Responded January 06, 2020
Grand Hi-Lai Hotel
10.0
Exceptional
Jane from Singapore
Family with young children
Harbor View Family Room
Stayed 2 nights in December 2022

Exceptional”

Big clean rooms

Reviewed December 25, 2022

See room deals

Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. wish you have a wonderful day Grand Hi-Lai Hotel

Responded December 26, 2022
Grand Hi-Lai Hotel
10.0
Exceptional
Po from Taiwan
Couple
Deluxe City View
Stayed 3 nights in December 2019

Exceptional”

Great location: next to a nice department store, close to the night market and popular local restaurants Well-maintained room and well-equipped for business travel.

Reviewed January 02, 2020

See room deals

Dear Valued Guest, We are glad to hear that our service exceeded your expectation, and appreciate your feedback. We are looking forward to welcoming you once more back to Grand Hi-Lai Hotel in Kaohsiung. Yours sincerely, Joe Wang Director of Rooms Division

Responded January 07, 2020
Grand Hi-Lai Hotel
10.0
Exceptional
Pei from Taiwan
Couple
Superior Harbor View Room with Twin Bed
Stayed 2 nights in March 2022

Good choice”

Room with a harbor view is amazing. Highly recommend.

Reviewed March 13, 2022

See room deals

Dear valued guest, We are glad to hear that our service exceeded your expectation, and appreciate your feedback. We are looking forward to welcoming you once more back to Grand Hi-Lai Hotel in Kaohsiung. Yours sincerely, Joe Wang Director of Rooms Division

Responded March 15, 2022
Grand Hi-Lai Hotel
9.6
Exceptional
Justin from Taiwan
Family with young children
Deluxe City View
Stayed 2 nights in January 2020

Seems their room been remodeled, much comfortable bed.”

Been a long time since my last stay. It was not so comfortable since it was an aged hotel. After this stay,I feel much different from past. Seems their room been remodeled, much comfortable bed.

Reviewed January 27, 2020

See room deals

Dear Valued Guest, Thank you so much for sharing your kind review from your recent stay with us in Kaohsiung. We are so pleased to hear that you enjoyed your stay with us. Thank you again for taking the time to give us your feedback. Hope we might have the opportunity to welcome you back to the hotel again soon. Yours sincerely, Joe Wang Director of Rooms Division

Responded February 04, 2020
Grand Hi-Lai Hotel
10.0
Exceptional
MING-LI from Taiwan
Family with young children
Superior City View
Stayed 2 nights in January 2022

GOOD CHOICE”

The most famous hotel at Kaohsiung City.

Reviewed January 31, 2022

See room deals

Dear valued guest, We are glad to hear that our service exceeded your expectation, and appreciate your feedback. We are looking forward to welcoming you once more back to Grand Hi-Lai Hotel in Kaohsiung. Yours sincerely, Joe Wang Director of Rooms Division

Responded February 06, 2022
Grand Hi-Lai Hotel
9.2
Exceptional
Julia from Taiwan
Family with young children
Stayed 3 nights in April 2020

Great stay!”

Staff are really nice. My son loved the outdoor pool. The buffet breakfast has a pretty good selection. The hotel is a little older but our room was big and had a nice view. The bed was soft and very comfortable. While the hotel is about a 10 minute from the MRT, there is a mall in the same building with a food court and grocery store, we found this super convenient. Overall, we had a great stay!

Reviewed April 07, 2020

See room deals

We are glad to hear that our service exceeded your expectation, and appreciate your feedback. We are looking forward to welcoming you once more back to Grand Hi-Lai Hotel in Kaohsiung. Yours sincerely, Joe Wang Director of Rooms Division

Responded April 26, 2020
Grand Hi-Lai Hotel
10.0
Exceptional
WENYEN from Taiwan
Group
Harbor View Family Room
Stayed 1 night in October 2020

Nice hotel”

Great habour view

Reviewed October 07, 2020

See room deals

9.2
Exceptional
Hung-you from Taiwan
Couple
Superior City View - Twin Bed
Stayed 1 night in September 2022

Def check out the 11F floor ”

Very great facilities for us to enjoy at 11th floor

Reviewed September 25, 2022

See room deals

Dear Grand-HiLai guest g Hung-you, Thank you for your comments regarding your last visit with us. We have passed on your nice comments to our staff, we are greatly appreciated. We appreciate your comments and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. sincerely, Grand-HiLai Hotel

Responded September 26, 2022
Grand Hi-Lai Hotel
7.2
Very good
Alam from Taiwan
Couple
Standard Harbor View Double Room
Stayed 5 nights in January 2023

It's fine, but not worth it”

The good: So firstly, the staff are super nice. I want to make sure everyone knows that my poor review is because of the hotel itself, not the staff. The bad: 1. The shower head was very old so water came out in different directions. 2. The faucet was right beside the basin, so your hands hit the basin every time you wash your hands, rendering the washed hands unclean (unless you super carefully wash them). 3. The TV needed to be turned on twice. Literally, you have to press on the ON button, then wait for it to turn itself off (which it will do), then click the ON button again. I just don't even understand. 4. Although I really liked the staff, when I asked for a bottle of Rubbing Alcohol to disinfect the handles around the room, it took about 10 minutes to argue my way to getting one. Every other hotel (that is cheaper than this one) gave me a bottle right away, without any argument. So for the amount of money I paid for this room, the value is super low since I should really be having an amazing experience instead of all these substandard issues.

Reviewed February 05, 2023

See room deals

Dear Alam, Thanks for chooosing Grand Hi-Lai Hotel Kaohsiung. We apologize for your these experiences,we will inform the situations to manager and enhance all the qualityies. Still also expect you could come back whill traving Kaohsiung We appreciate and sincerely hope that all areas of your stay were satisfactory and cozy that we may have the opportunity in the future to have you with us again. wish you have a wonderful day Grand Hi-Lai Hotel

Responded February 10, 2023
Grand Hi-Lai Hotel
9.2
Exceptional
Jimmy from Taiwan
Family with teens
Superior City View - Twin Bed
Stayed 2 nights in October 2020

Great facility and superb service”

Great facility and superb service

Reviewed November 05, 2020

See room deals

Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

Responded November 06, 2020
Grand Hi-Lai Hotel
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss