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Grand Hi-Lai Hotel

"Great location: next to a nice department store, close to the night market and popular local restaurants Well-maintained room and well-equipped for bu..."

Po - January 2, 2020
 Grand Hi-Lai Hotel
Lobby Grand Hi-Lai Hotel
Lobby Grand Hi-Lai Hotel
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Grand Hi-Lai Hotel

266, Cheng Kung 1st Road, Cianjin District, Kaohsiung, Taiwan, 802 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
See map
Popular landmarks
Hanshin 40 m
Kaohsiung Temple 80 m
Wensheng Temple 90 m
Gu Shan Ting 310 m
Star Place 310 m
Night market 330 m
Ziqiang Night Market 350 m
Glory Pier 350 m
Urban Spotlight Arcade 380 m
Kaohsiung Girls Senior High School 380 m
Nearby landmarks
Kaohsiung Main Public Library 1.16 km
Liuhe Tourist Night Market 1.44 km
Formosa Boulevard Station 1.44 km
The Dome of Light 1.45 km
Cijin Island 2.83 km
The British Consulate At Takao 2.99 km
Ai He (Love River) 3.84 km
Dragon Tiger Tower 6.85 km
Fo Guang Shan Buddha Museum 21.64 km
8.9

Excellent

Location rating score

Inside city center
ParkingFREE

This property is in high demand!

5 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • 820 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Sauna

Your dates are popular among travelersPopular destination! Properties in Kaohsiung are being booked every minute!
Value for money8.5
Location rating8.9
Nearest airportKaohsiung International Airport (KHH)
Distance to airport7.0 km

Rooms available at Grand Hi-Lai Hotel

Excellent
Room comfort & quality
8.7
King Room
King Room
...
  • Room size: 53 m²/570 ft²
  • Harbor view
  • 2 single beds or 1 king bed
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Deluxe Suite Twin
Deluxe Suite Twin
...
  • Room size: 78 m²/840 ft²
  • City view
  • 2 single beds
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Deluxe Family Room
Deluxe Family Room
...
  • Room size: 53 m²/570 ft²
  • Harbor view
  • 2 double beds
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Deluxe City View
Deluxe City View
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 double bed
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Superior Harbor View Room
Superior Harbor View Room
...
  • Room size: 33 m²/355 ft²
  • Harbor view
  • 1 double bed
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Superior City View - Twin Bed
Superior City View - Twin Bed
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
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Deluxe  Suite
Deluxe Suite
...
  • Room size: 78 m²/840 ft²
  • City view
  • 1 king bed
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Superior City View
Superior City View
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 double bed
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Executive Business Deluxe Twin
Executive Business Deluxe Twin
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
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Deluxe City View Twin Room
Deluxe City View Twin Room
...
  • Room size: 46 m²/495 ft²
  • City view
  • 2 single beds
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Frequently asked questions

What time is check-in and check-out at Grand Hi-Lai Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Hi-Lai Hotel?

For those who wish to drive their own cars, Grand Hi-Lai Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kaohsiung with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Grand Hi-Lai Hotel?

Wake up to a great buffet breakfast at Grand Hi-Lai Hotel. Adults can enjoy breakfast offered with an additional charge of 528 TWD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Hi-Lai Hotel?

Grand Hi-Lai Hotel features on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea and salad are served using only quality ingredients.

Can special events be hosted at Grand Hi-Lai Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Grand Hi-Lai Hotel. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Grand Hi-Lai Hotel?

On-site venues and convenient event services make Grand Hi-Lai Hotel an ideal choice for hosting events such as corporate events, conferences and meetings. The 5 venues can accommodate up to 99 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Grand Hi-Lai Hotel?

Grand Hi-Lai Hotel does not permit smoking in any of its rooms or indoor areas.

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What people love about Grand Hi-Lai Hotel

  • 9.6
    Exceptional

    "Seems their room been remodeled, much comfortable bed."

    Justin

    |

    January 27, 2020

  • 10.0
    Exceptional
    Location

    "Lovely hotel, good location, great breakfast"

    STEVE

    |

    December 15, 2019

  • 8.8
    Excellent

    "It is very convenient and comfortable hotel."

    Phoenix

    |

    December 10, 2019

Property ranking|Compared to 644 Kaohsiung properties
See all rankings
Room size
48 sqm.
Room comfort score
8.7/10
Review score - United States
9.1/10
Service score
9.0/10
Bigger than
96
%
of Kaohsiung properties
Better than
95
%
of Kaohsiung properties
Better than
94
%
of Kaohsiung properties
Better than
90
%
of Kaohsiung properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.8
Excellent
5,820 reviews
Cleanliness
9.0
Facilities
8.7
Location
8.9
Read all reviews >
What travelers say they love:
When you walk in the hotel, you can feel warming and good sm...
Phoenix from Taiwan
Business traveler
More about Grand Hi-Lai Hotel

More about Grand Hi-Lai Hotel

Erected 200 meters above the Kaohsiung skyline, this 5-star Baroque architecture is the ultimate luxury within the area. Grand Hi-Lai Hotel is located in the city center with all the tourist attractions, business centers, and social events. Built in 1995, the latest renovation has been completed in June 2010 throughout the entire building. This Kaohsiung landmark is truly an international establishment, offering a wide range of room accommodations, superior recreational facilities, multi-national cuisines, and the most popular department store. Have a memorable and tasty treat in Grand Hi-Lai Hotel with over a dozen different restaurants and cafes offering everything from pool-side snacks to the exquisite cuisine of the Lobster Bar. The city of Kaohsiung is a popular destination for visitors to Taiwan, and life revolves around the busy harbor, with a multitude of open-air bars and restaurants, great shopping, and nightly live entertainment. Staying here will definitely make your trip a memorable joy. Looking down on the magnificent Kaohsiung harbor view, the majestic Grand Hi-Lai Hotel is definitely a portrait of sheer beauty.

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Most talked about facilities

Breakfast
36 mentions
Housekeeping
23 mentions
Food & Dining
17 mentions
Internet
14 mentions

What they offer

8.0
Very good

"The rooms are great, the swimming pool also fantastic."

Lily

|

March 1, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental
Buffet

Restaurants on site

LB糕餅小鋪
Menu:A-la-carte
LB 大廳酒廊
Menu:A-la-carte
9F福園台菜海鮮餐廳
Menu:A-la-carte
10F翠園粵菜餐廳
Cuisine:Cantonese
Menu:A-la-carte
10F日本料理弁慶
Cuisine:Japanese
Menu:A-la-carte
10F紅陶上海湯包
Menu:A-la-carte
10F港式海鮮火鍋
Menu:A-la-carte
11F池畔餐廳
Menu:A-la-carte
12F名人坊
Menu:A-la-carte
43F海港餐廳
Menu:Buffet
45F牛排舘
Menu:A-la-carte
45F龍蝦酒殿
Menu:A-la-carte
45F鐵板燒
Menu:A-la-carte
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Nearby restaurants

American cuisine
American cuisine
Steak House-The Grand Hi Lai Hotel
60 m American, Steakhouse
Modern Paris Cuisine
130 m American, French
Bottoms Up Saloon
150 m American, Bar, Pub
Asian cuisine
Asian cuisine
Harbour Buffet Restaurant-Grand Hi Lai Hotel
40 m Asian, Chinese, Fusion
Shanghainese Dumpling
40 m Asian
Mi Gao Shi Jia Sticky Rice
100 m Asian, Taiwanese
Japanese cuisine
Japanese cuisine
Bao Bo Shu Shu Japanese Restaurant Restaurant
40 m Japanese
Ben Kei
60 m Japanese
He le Wu Japanese Restaurant
130 m Japanese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Grand Hi-Lai Hotel from real guests

Overall rating
8.8
Excellent
From 5820 reviews
9.0Cleanliness
9.0Service
8.9Location
Agoda Reviews (3588)Booking.com Reviews (2232)
Rating via Agoda8.8
/
10
Cleanliness9.0
Facilities8.7
Location8.9
Room comfort and quality8.7
Service9.0
Value for money8.5
High score for Kaohsiung
Rating
9+ Exceptional (674)
8-9 Excellent (300)
7-8 Very Good (305)
6-7 Good (77)
<6 Below Expectation (87)
Time of the year
Mar - May (284)
Jun - Aug (367)
Sep - Nov (355)
Dec - Feb (437)
Don't miss out!Properties in Kaohsiung are being booked every minute!
All guests (3588)
All room types
All languages

Show reviews that mention 

Showing 1443 verified guest comments
12345
9.0
Exceptional
wing from Hong Kong
Family with young children
Superior City View
Stayed 2 nights in January 2012

lovely hotel and great location”

a classic 5 star taiwan hotel

this is our second destination after staying at the resorts world and marina sands at singapore last week. It is also our first visit to Kaohsiung. It has been a big contrast to the previous two properties. Grand Hi Lai is an older property but is well maintained. The service is excellent from the reception to the concierge. We didnt seem to get the same attention at the 2 properties in Singapore. We paid only about 2/3 to 1/2 of the price at Grand Hi Lai. The pool at Grand Hi Lai was heated to 28 degrees while the pools (including the famous sky-park pool at the marina sands) were freezing despite warmer climate in Singapore. We got the unusual power blackout while we were there, and the duty manager was so apologetic and offered us free drinks and fruit basket, even this was not their fault. There are beautiful parks, river and shopping all around the hotel. For those who want to stay away from the hustle and bustle of other asian cities, try Grand Hi at Kaohsiung. It is relaxing

Reviewed January 14, 2012
8.7
Excellent
Jordan from United States
Couple
Superior City View
Stayed 2 nights in March 2012

Solid hotel in the heart of Kaohsiung”

excellent service, great views, nice pool, solid rooms

We were not sure what to expect with the Grand Hi-Lai Hotel. Taiwan is filled with mediocre hotels that do not live up their price or prestige. We stayed in a Superior room with a view of the city and was pleased. Nothing about the hotel will blow one away. The rooms are clean, comfortable, and spacious. The bathrooms were clean, comfortable, and solid. Nothing was particularly special, but definitely worth the money to avoid staying in a run down hotel. Certainly the hotel could feel a bit more modern than the faux-European fancy decor suggested that seems [unfortunately] popular in "expensive" Taiwanese hotels. Service in the hotel was impeccable, and I rarely care about such a thing. The pool was quite nice [one of the reasons we booked here, as there are few hotels in Kaohsiung with nice pools], though the rule that one has to wear a swimming cap is just ridiculous [I know this is common in Taiwan-- but certainly is not Western tourist friendly]. Location is excellent. A few blocks to the Harbor/Love River and a few blocks to the Central Park area and MRT. So, if you are in Kaohsiung for a few days and want a comfortable room with a view, good location, and a pool, this is a good bet. I would likely stay here again.

Reviewed March 07, 2012
9.7
Exceptional
Tania from New Zealand
Business traveler
Superior City View
Stayed 3 nights in March 2012

Excellent hotel with large clean rooms.”

Large size room, impeccable service, very clean, dept store below

I enjoy staying at the Grand Hi Lai when I am in Kaohsiung because of the impeccable service, anything I need I just ask and my needs are met. The rooms I have stayed in are big in size and the bathroom has a bath and shower with high pressure water. The Gymnasium is large and I didn't have to wait to use the equipment, they offer headphones (for those who have left theirs at home) and the equipment is modern and excellent condition. The breakfasts have a great variety of ethnic and western food and the service once again is unfaulted. I will stay here again! Excellent hotel.

Reviewed April 01, 2012
10.0
Exceptional
Louis from United States
Solo traveler
Superior City View
Stayed 3 nights in January 2018

Kaohsiung's best hotel!”

The Grand Hi-Lai Hotel is one of the top hotels I have stayed in over 20 years of travel. It is located in an area close to the MRT (Metro) and shopping. In fact, there is a mall located on the lower premise of the hotel. The food is fabulous!. I have found that the staff is quite friendly and very knowledgeable about the surroundings of the city. I give them the highest ranking. You will not be disappointed- if you plan early, you can book the hotel at a very reasonable price.

Reviewed January 18, 2018
10.0
Exceptional
tung from Malaysia
Group
Superior City View
Stayed 2 nights in March 2012

The best in Kaohsiung”

Classy and centrally located

We stayed at the Grand Hi-Lai for 2 nights and the hotel as well as the accompanying high-end shopping mall were a god-send as there is nothing much to see/do in kaoshiung. Service was impeccable.The convience comes from the substantial number of good and reasonably-priced restaurants on the 9th and 10th flr of the Hotel, it's prime location and the mall below. The mall has glamourous designer boutiques, a good food court and a gourmet supermarket. The Hotel has a good-sized pool and sauna. The breakfast buffet was delightful, with good range of western, Jap and local dishes.

Reviewed April 02, 2012
10.0
Exceptional
Edward from United States
Couple
Superior City View
Stayed 1 night in July 2012

Best hotel in Kaohsiung”

Top notch service, clean comfortable rooms, great restaurants.

Having lived in Kaohsiung before, we've stayed in almost every major hotel. The Grand Hai-Lai is the best in town. They have consistently the best service, cleanest rooms and best overall experience. I highly recommend the Shanghai Dumpling house restaurant during your stay. They have the best XiaoLongBao (steamed dumplings) in Kaohsiung. If you are staying in Kaohsiung, you can't go wrong staying here. The location is perfect with lots of shopping and dining downstairs and easy access to central park / MRT.

Reviewed August 02, 2012
9.0
Exceptional
Christopher from United States
Family with teens
Superior City View
Stayed 2 nights in December 2013

Very nice stay over the holidays”

rooms (comfortable and well appointed), staff (really nice accommodating staff), location

My family and I really enjoyed our stay at the Grand Hi-Lai and thank the staff at the hotel for their excellent service during our stay. The room was comfortable and well appointed, and the hotel assigned me with a room on a high floor as I had requested. The location of the hotel was excellent as well, close to Central Park and the Love River, and to excellent shopping (attached to one of the top malls in Kaohsuing) and restuarant options.

Reviewed February 20, 2014
9.6
Exceptional
LESLEIGH from Australia
Solo traveler
Stayed 10 nights in June 2018

Excellent value”

The Grand Hi Lai Hotel is located near the harbour, a short walk to the mrt and surrounded by good shopping venues and eateries. One excellent feature is room temperature control which is responsive to commands unlike many hotels where you freeze all night.

Reviewed July 05, 2018

Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe wang Director of Rooms Division

Responded August 15, 2018
Grand Hi-Lai Hotel
10.0
Exceptional
HSUAN from Singapore
Family with young children
Deluxe City View
Stayed 3 nights in February 2013

Great hotel”

good location, excellent food

We always stay at the Hi Lai Hotel in KaoHsiung. Having a supermarket in the basement is very convenient for a family with young children. There are several excellent restaurants within the hotel and it has an excellent location

Reviewed February 13, 2013
8.3
Excellent
Paul from France
Solo traveler
Superior City View
Stayed 1 night in September 2011

Good location, good staff, good room”

swimming pool, friendly service, spacious room

I stayed 3 nights at Grand Hi Lai. This is the typical high end traditional hotel that you can find in a second-tier city. Although it lacks of modern style, the Grand Hi Lai is a comfortable hotel: rooms are spacious, view is nice and the staff is very friendly and helpful. The location of the hotel is great with restaurants, shopping, night markets and a few clubs around. The gym is also good with a nice outdoor swimming pool.

Reviewed September 13, 2011
9.7
Exceptional
Chung from Hong Kong
Business traveler
Superior City View
Stayed 1 night in April 2012

Grand hotel and service”

Comfortable room

The Grand Hi Lai is a comfortable hotel with the nice view in room and the staff is very friendly and helpful. The location of the hotel is great with a big shopping mall and supermaket at the lower stage.

Reviewed May 02, 2012
10.0
Exceptional
tung from Malaysia
Couple
Superior City View
Stayed 3 nights in August 2012

Lovely hotel and great service”

conveniently located to shops and food outlets

I enjoyed my stay at the Hi Li immensely. It is conveniently located to shops and food outlets. The restuarants in teh hotel are very good and reasonably priced. I would highly recommend this hotel to anyone visting Kaohsiung. I look forward to staying at this hotel in my next visit to Kaohsiung

Reviewed September 18, 2012
9.7
Exceptional
Kok from Singapore
Family with teens
Superior City View
Stayed 1 night in January 2015

Great Hotel perfect for family stay”

great room with nice view, good buffet breakfast, huge shopping mall attached

we enjoy the stay at Grand Hi-Lai Hotel. professional front desk staff and great customer service. the location is good and a huge shopping mall was attached with the hotel.

Reviewed January 12, 2015
9.7
Exceptional
Giulio from Italy
Couple
Executive Deluxe City View
Stayed 3 nights in October 2012

Always a reliable choice in Kaohsiung”

Location, room standard, dining choices

I have been to this hotel so many times, it's almost a second home in Kaohsiung. The standard of the service is consistently at high levels, irrespective of the time going on and of the changing hotel staff. Cleanliness and level of the furniture in the rooms offer no room to criticism. Looking carefully for some not-fully positive comment, it could be said that the executive room we booked this time was somewhat small, I mean a bit smaller than you would expect for that type of room. However, it is to be stressed in the end that this hotel always represents a great value for money, and remains by far my choice N. 1 in Kaohsiung.

Reviewed October 09, 2012
10.0
Exceptional
CHANG from Taiwan
Solo traveler
Double or Twin SUPERIOR CITY VIEW - BED AND BREAKFAST
Stayed 1 night in December 2018

The best Hotel in Kaohsiung”

This is my second time to stay Hi-Lai Hotel. and got a upgrade this time. Great room . Good service and staff. Good breakfast. It has a shuttle bus between Central park MRT station and Hi-Lai department. Highly recommend.

Reviewed December 31, 2018

Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

Responded January 03, 2019
Grand Hi-Lai Hotel
9.3
Exceptional
Puong from Malaysia
Family with young children
Deluxe City View
Stayed 2 nights in February 2013

Grand hotel and service with a smile”

Location, Service

It was a pleasant stay at Grand Hi-Lai hotel during CNY 2013. Great service though the hotel was crowded. Bravo to all the staff!

Reviewed February 18, 2013
8.0
Excellent
KAH from Australia
Family with young children
Deluxe Family Room
Stayed 5 nights in December 2019

Grand old Traditional 5 Star Hotel (Worthy of Repeat Patronage)”

This is a grand old traditional 5-star hotel worthy of repeat patronage. Rooms and beds are big and very comfortable. The shower was strong and enjoyable. The pool was big and heated. The morning buffet spread was one of the better ones I experienced in Taiwan. There was an excellent food court next to the hotel. For its long history, the carpets understandably are in dire need for refurnishing and had to be sprayed on a daily basis so the air in the hallway smelled of artificial deodorant. Surprisingly for a traditional hotel, the walls/floor are poorly insulated. For a couple of nights, my otherwise good night sleep in a very comfortable large bed was rudely disrupted by a couple of over-excited kids one-floor above late at night. Located in busy part of Kaohsiung, my poor Taiwanese host had to brave daily heavy traffic jams to pick me and send me back to the hotel every day. Overall, this is a very comfortable and nice hotel. I will return to stay on my future trips to Kaohsiung.

Reviewed December 16, 2019

Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. The criticism you mentioned, we apologize for any inconvenience. Your comments and circumstances have been taken very seriously and are currently being discussed by our management staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

Responded December 18, 2019
Grand Hi-Lai Hotel
9.7
Exceptional
Gina from Singapore
Family with teens
Deluxe City View
Stayed 3 nights in August 2012

friendly and helpful staff , highly recommended”

link to shopping mall, convenient, many choices of restaurants in hotel.

will defintely stay in Grand Hi-Lai again. great location , convenient, friend & helpful staff , next to shopping mall, food , etc etc. highly recommended!

Reviewed August 16, 2012
10.0
Exceptional
LILY from Philippines
Business traveler
Superior City View
Stayed 1 night in October 2012

lovely hotel and service with a smile”

elegant hotel

I was amazed by the beauty of the hotel. I is really grand and elegant. We enjoyed our stay although it was just overnight. The room was spacious.The staff were all very accommodating. I will surely stay again in this hotel when I am in Kaohsiung and I will recommend it to my relatives and friends.

Reviewed November 06, 2012
10.0
Exceptional
gary from Australia
Group
Deluxe City View
Stayed 7 nights in April 2013

extremely comfortable”

service friendly staff

the stay at the grand hi-lai was excellent and I would not hesitate to totally recommend the hotel to tourist or business customer

Reviewed April 20, 2013
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