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8.9
Excellent
6,864 reviews
6,864 reviews
"Room is clean and overall a wonderful experience."
"High quality stay, good value of money, delicious breakfast, clean and nice room, friendly and helpful staff, great hotel facility"
"Located right above a multi level mall and near night Market and the love river region."
"Very best location in Kaoshung."
"☺️clean room room size, comfortable bed great view from room 3401"
9.0
Exceptional
Location rating score
Grand Hi-Lai Hotel
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Cianjin District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous The Dome of Light. Rated with 5 stars, this high-quality property provides guests with access to restaurant, outdoor pool and sauna on-site.
Airport transfer
Bicycle rental
Valet parking
Fitness center
Shuttle service
Free Wi-Fi in all rooms!
8 travelers have booked today.
Value for money | 8.6 |
Location rating | 9.0 |
Nearest airport | Kaohsiung International Airport (KHH) |
Distance to airport | 7.0 km |
What sort of non-water sports and outdoor activities are available at Grand Hi-Lai Hotel?
Grand Hi-Lai Hotel offers non-water sport and outdoor activities such as bicycle rental for you to enjoy.
Does Grand Hi-Lai Hotel provide laundry services?
Yes! Grand Hi-Lai Hotel offers laundry service at your fingertips for whenever you need your favorite outfits clean and fresh all throughout your getaway. Please contact the property for more information.
Is car parking available at Grand Hi-Lai Hotel?
Grand Hi-Lai Hotel features car park onsite free of charge for visitors with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
Are there ATM on-site at Grand Hi-Lai Hotel?
Yes! The perks of staying at Grand Hi-Lai Hotel include an on-site ATM, providing guests with easy access point for cash withdrawal and remaining worry-free throughout your trip.
What attractions are nearby Grand Hi-Lai Hotel that are in walking distance?
While staying at Grand Hi-Lai Hotel, start off your vacation by discovering the nearest points of interest that are within walking distance to the property which include Gu Shan Ting, Star Place, and Night market.
How long do visitors usually stay at Grand Hi-Lai Hotel?
Verified past guests that have stayed at Grand Hi-Lai Hotel had an average nightly stay of 1 night at this property.
What is the average rating that verified Solo travelers' have given to Grand Hi-Lai Hotel?
Verified solo travelers that have stayed at this property have given Grand Hi-Lai Hotel an average rating of 8.8. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Business travelers' have given to Grand Hi-Lai Hotel?
Past business travelers that have stayed at this property have given Grand Hi-Lai Hotel an average rating of 8.7. You can look up more detailed customer ratings and responses by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that verified Couples' have given to Grand Hi-Lai Hotel?
Verified couple travelers that have stayed at this property have given Grand Hi-Lai Hotel an average rating of 8.9. You can look up on more descriptive customer reviews, and responses by filtering for a specific type of verified guest travelers down in the review section.
What is the closest train, metro, or bus station to Grand Hi-Lai Hotel?
The nearest train, metro, or bus station is Houzhuang Station, 10021.21 m away from Grand Hi-Lai Hotel.
What famous shopping destinations are close to Grand Hi-Lai Hotel?
Shopping options in Grand Hi-Lai Hotel’s Cianjin District neighborhood include Dream Mall.
What time is check-in and check-out at Grand Hi-Lai Hotel?
Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the specified periods may be charged an additional fee.
10
"Room is clean and overall a wonderful experience."
MING
|
March 26, 2023
10
"High quality stay, good value of money, delicious breakfast, clean and nice room, friendly and helpful staff, great hotel facility"
Pochun
|
January 29, 2023
10
"Located right above a multi level mall and near night Market and the love river region."
Ping
|
April 22, 2023
Grand Hi-Lai Hotel
See all the incredible sights of Kaohsiung when you stay at Grand Hi-Lai Hotel. This hotel is strategically placed in the heart of the city, surrounded by the popular landmarks. Sampling the authentic culture of Kaohsiung is easy with a stay at Grand Hi-Lai Hotel, just 1.4 km from The Dome of Light.
Grand Hi-Lai Hotel provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Kaohsiung. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Grand Hi-Lai Hotel include a separate living room, as part of the room design. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. Pamper and indulge yourself with a visit to the sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.
Souvenir shopping for yourself or those back home takes no time at all at the shops.
Around the property
There are many attractions to discover within close proximity to Grand Hi-Lai Hotel. The most well-known nearby local attraction is Liuhe Tourist Night Market which is located just about 1.4 km away. Spend a day on an ocean adventure with an easy trip to Cijin Island located 2.8 km away.
Reasons to stay here
Past guests rate facilities here higher than 91% of the city's accommodation.
This hotel's food and dining score higher than 97% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 95% of accommodations in the city.
8.8
Breakfast
36 mentions
Housekeeping
23 mentions
Food & Dining
17 mentions
Internet
14 mentions
9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Please note that the hotel fitness center, sauna facilities and outdoor swimming pool will be closed on the 1st and 3rd Monday of each month as fixed maintenance days (flexible adjustment in case of consecutive holidays).
As a precautionary measure, guests must wear masks/face coverings in all public spaces and indoor common areas.
Free parking (B4~B7) during the stay. Because B7 is a mechanical parking floor and there is no direct elevator, if you have large luggage and baby strollers, please do not park on the B7 floor.
Show reviews that mention
awesome view, clean room, great staff, great breakfast ”
high quality stay, good value of money, delicious breakfast, clean and nice room, friendly and helpful staff, great hotel facility
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Dear Pochun Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. wish you have a wonderful day Grand Hi-Lai Hotel
Amazing hotel - highly recommended”
My visit to Kaohsiung was one to remember and largely thanks to this beautiful hotel right in the heart of the city. It is close to lots of restaurants and shops. The hotel itself has 4 or 5 great restaurants. The facilities are excellent I used the pool and the gym. The staff are very attentive and friendly. I only stayed two night but I will remember them for a long time :)
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Dear Value Guest, Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. wish you have a wonderful day Grand Hi-Lai Hotel
Great accomodation”
The view was spectacular! Clean rooms with all the amenities. I would recommend also going to the buffet restaurant or the japanese one! A little pricey but worth the money
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Dear Jaclyn, Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. wish you have a wonderful day Grand Hi-Lai Hotel
Well-known 5-star hotel in central Kaohsiung”
The classical hotel's location is in central Kaohsiung and very close to Love River and Guang Ron Pier. The harbor view rooms have fantastic views of the pier and harbor. The hotel facilities are well-maintained and updated for modern travel.
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Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. wish you have a wonderful day Grand Hi-Lai Hotel
Beautiful Hotel with a nice river view”
We stayed in 2 rooms for the 4 of us and we enjoyed ourselves very much. The room is clean and beds comfortable. Shopping mall is just next to it. Quite a walk to the nearest train station though. We love the hotel and would be back again if we visit Kaoshiung again.
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Dear Ms. Wong Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division
Top notch!”
Room is very clean and decorated with good taste. The bathtub is my favorite. The pool on the 10th floor looked glorious but I didn’t bring my bathing suit. The service here is top notch and well deserves the five stars.
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Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division
Excellent choice!”
Stayed here 10 years ago for a family event and the same great service has not changed. Excellent hotel in every way! No detail overlooked or request too big. Thank you for a wonderful stay!
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Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division
Well-known 5-Star Hotel”
This hotel is centrally located for the city. Staff members are very friendly and helpful. Some furniture pieces may be dated and show signs of wear and tear (not expected in a 5-star hotel). The bathroom lighting is not as bright as many newer hotels. The parking spaces are shared with the department store next door so the parking spaces for SUVs may be difficult to find during the holidays or dinner time. But my overall staying experience was very nice and worthwhile.
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Dear valued guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As the criticism you mention about during your stay, we apologize for any inconvenience. Your comments and circumstances have been taken very seriously and are currently being discussed by our management staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division
Great location ”
This hotel is older but very well-kept and the staff and the location is great. I’m have been here on business travel for about a year and I’ve been to Kaohsiung a couple time and this is better of the non SPG hotel in the area. It has some very restaurants with room of a beautiful Harbor view. I hope this help any visiting from other countries.
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Dear Mr. Marco, Thank you so much for sharing your kind review from your recent stay with us in Kaohsiung. We are so pleased to hear that you enjoyed your stay with us. Thank you again for taking the time to give us your feedback. Hope we might have the opportunity to welcome you back to the hotel again soon. Kind regards, Joe Wang Director of Rooms Division
Very good”
The facility is gorgeous. Its downstair is department store so very useful for shopping as well. Taxis are ready all the time. staffs can speak Japanese. No worry at all.
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ご宿泊のお客様へ この度は漢来ホテルをご利用いただきまして誠にありがとうございます。 また高い評価を頂戴し、スタッフ一同大変嬉しく存じます。 これからも気持ちよく快適にお過ごしいただけますよう、慢心する事なく日々精進して参ります。 お客様にまたお逢い出来る日を心よりお待ち致しております。 グランドハイライホテル 客室部総支配人 王哲霖
Exceptional”
Big clean rooms
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Thank you for the compliment of our service. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We will share it with all of our staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. wish you have a wonderful day Grand Hi-Lai Hotel
Exceptional”
Great location: next to a nice department store, close to the night market and popular local restaurants Well-maintained room and well-equipped for business travel.
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Dear Valued Guest, We are glad to hear that our service exceeded your expectation, and appreciate your feedback. We are looking forward to welcoming you once more back to Grand Hi-Lai Hotel in Kaohsiung. Yours sincerely, Joe Wang Director of Rooms Division
Good choice”
Room with a harbor view is amazing. Highly recommend.
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Dear valued guest, We are glad to hear that our service exceeded your expectation, and appreciate your feedback. We are looking forward to welcoming you once more back to Grand Hi-Lai Hotel in Kaohsiung. Yours sincerely, Joe Wang Director of Rooms Division
Seems their room been remodeled, much comfortable bed.”
Been a long time since my last stay. It was not so comfortable since it was an aged hotel. After this stay,I feel much different from past. Seems their room been remodeled, much comfortable bed.
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Dear Valued Guest, Thank you so much for sharing your kind review from your recent stay with us in Kaohsiung. We are so pleased to hear that you enjoyed your stay with us. Thank you again for taking the time to give us your feedback. Hope we might have the opportunity to welcome you back to the hotel again soon. Yours sincerely, Joe Wang Director of Rooms Division
GOOD CHOICE”
The most famous hotel at Kaohsiung City.
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Dear valued guest, We are glad to hear that our service exceeded your expectation, and appreciate your feedback. We are looking forward to welcoming you once more back to Grand Hi-Lai Hotel in Kaohsiung. Yours sincerely, Joe Wang Director of Rooms Division
Great stay!”
Staff are really nice. My son loved the outdoor pool. The buffet breakfast has a pretty good selection. The hotel is a little older but our room was big and had a nice view. The bed was soft and very comfortable. While the hotel is about a 10 minute from the MRT, there is a mall in the same building with a food court and grocery store, we found this super convenient. Overall, we had a great stay!
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We are glad to hear that our service exceeded your expectation, and appreciate your feedback. We are looking forward to welcoming you once more back to Grand Hi-Lai Hotel in Kaohsiung. Yours sincerely, Joe Wang Director of Rooms Division
Nice hotel”
Great habour view
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Def check out the 11F floor ”
Very great facilities for us to enjoy at 11th floor
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Dear Grand-HiLai guest g Hung-you, Thank you for your comments regarding your last visit with us. We have passed on your nice comments to our staff, we are greatly appreciated. We appreciate your comments and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. sincerely, Grand-HiLai Hotel
It's fine, but not worth it”
The good: So firstly, the staff are super nice. I want to make sure everyone knows that my poor review is because of the hotel itself, not the staff. The bad: 1. The shower head was very old so water came out in different directions. 2. The faucet was right beside the basin, so your hands hit the basin every time you wash your hands, rendering the washed hands unclean (unless you super carefully wash them). 3. The TV needed to be turned on twice. Literally, you have to press on the ON button, then wait for it to turn itself off (which it will do), then click the ON button again. I just don't even understand. 4. Although I really liked the staff, when I asked for a bottle of Rubbing Alcohol to disinfect the handles around the room, it took about 10 minutes to argue my way to getting one. Every other hotel (that is cheaper than this one) gave me a bottle right away, without any argument. So for the amount of money I paid for this room, the value is super low since I should really be having an amazing experience instead of all these substandard issues.
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Dear Alam, Thanks for chooosing Grand Hi-Lai Hotel Kaohsiung. We apologize for your these experiences,we will inform the situations to manager and enhance all the qualityies. Still also expect you could come back whill traving Kaohsiung We appreciate and sincerely hope that all areas of your stay were satisfactory and cozy that we may have the opportunity in the future to have you with us again. wish you have a wonderful day Grand Hi-Lai Hotel
Great facility and superb service”
Great facility and superb service
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Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division