8.8

Excellent
4.9% this month
/10
(6,261 reviews)See what guests said
Highly rated by guests – 92% would recommend
Housekeeping22
View17
Breakfast15
See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Hanshin

40 m

Kaohsiung Temple

80 m

Wensheng Temple

90 m

Gu Shan Ting

310 m

Star Place

310 m

Popular landmarks
Kaohsiung Main Public Library

1.2 km

Liuhe Tourist Night Market

1.4 km

Formosa Boulevard Station

1.4 km

The Dome of Light

1.4 km

Cijin Island

2.8 km

Closest landmarks
Glory Pier

350 m

Yuan's General Hospital

470 m

Sihwei Sianghua Park

480 m

Urban Spotlight

490 m

Rosary Cathedral Minor Basilica

580 m

Grand Hi-Lai Hotel

"Room with a harbor view is amazing."

Pei - March 13, 2022
Superior City View - Guestroom Grand Hi-Lai Hotel
 Grand Hi-Lai Hotel
Lobby Grand Hi-Lai Hotel
See all 100 photos

Removed from saved list

Newly renovated

Grand Hi-Lai Hotel

No.266, Cheng-Kung 1st Rd, Cianjin District, Kaohsiung, Taiwan, 801 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Cianjin District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous The Dome of Light. This 5-star property features restaurant to make your stay more indulgent and memorable.

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Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas."
  • 820 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Value for money8.5
Location rating8.9
Nearest airportKaohsiung International Airport (KHH)
Distance to airport7.0 km

Rooms available at Grand Hi-Lai Hotel

Excellent
Room comfort & quality

8.7

King Bed
...
  • Room size: 53 m²/570 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Superior City View
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Harbor View Room
...
  • Room size: 33 m²/355 ft²
  • Harbor view
  • 1 double bed
Enter dates to see prices
Deluxe City View
...
  • Room size: 46 m²/495 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Suite
...
  • Room size: 78 m²/840 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior City View - Twin Bed
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Family Room
...
  • Room size: 53 m²/570 ft²
  • Harbor view
  • 2 double beds
Enter dates to see prices
Deluxe Suite Twin
...
  • Room size: 78 m²/840 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Business Deluxe Twin
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Harbor View Room with Twin Bed
...
  • Room size: 33 m²/355 ft²
  • Harbor view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Hi-Lai Hotel?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Hi-Lai Hotel?

For those who wish to drive their own cars, Grand Hi-Lai Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kaohsiung with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Grand Hi-Lai Hotel?

Wake up to a great buffet breakfast at Grand Hi-Lai Hotel. There's an additional charge of 605 TWD for adults and 303 TWD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Hi-Lai Hotel?

Grand Hi-Lai Hotel features on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea and salad are served using only quality ingredients.

Can special events be hosted at Grand Hi-Lai Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Grand Hi-Lai Hotel. Services for in-house catering, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Grand Hi-Lai Hotel?

On-site venues and convenient event services make Grand Hi-Lai Hotel an ideal choice for hosting events such as corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Grand Hi-Lai Hotel?

Grand Hi-Lai Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Grand Hi-Lai Hotel?

City Council MRT Station is the closest train, metro, or bus station, about 1.0 km away from Grand Hi-Lai Hotel.

What restaurants are nearby Grand Hi-Lai Hotel?

Grand Hi-Lai Hotel is located in Cianjin District, famous for good restaurants such as Lobster Bar, Shanghainese Dumpling and Harbour Buffet Restaurant-Grand Hi Lai Hotel.

What popular shopping places are close to Grand Hi-Lai Hotel?

Grand Hi-Lai Hotel is located in Cianjin District area which features shopping places such as Hanshin and Star Place.

What are popular attractions near Grand Hi-Lai Hotel?

Grand Hi-Lai Hotel is located in Cianjin District area, which is famous for attractions such as Central Park, Rosary Cathedral Minor Basilica and Wensheng Temple.

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Explore the neighborhood

What people love about Grand Hi-Lai Hotel

  • 10

    Exceptional

    "Room with a harbor view is amazing."

    Pei

    |

    March 13, 2022

  • 10

    Exceptional

    "Highly recommend."

    Pei

    |

    March 13, 2022

  • 10

    Exceptional

    "The most famous hotel at Kaohsiung City."

    MING-LI

    |

    January 31, 2022

Property ranking|Compared to 685 Kaohsiung properties
See all rankings
Room size
48 sqm.
Room comfort score
8.7/10
Service score
9/10
Cleanliness score
9/10
Bigger than
96
%
of Kaohsiung properties
Better than
95
%
of Kaohsiung properties
Better than
89
%
of Kaohsiung properties
Better than
88
%
of Kaohsiung properties
Overall rating:

8.8

Excellent
6,261 reviews
Cleanliness
9.0
Facilities
8.7
Location
8.9
Read all reviews >
What travelers say they love:
The service here is top notch and well deserves the five sta...
Nancy from United States
Solo traveler
More about Grand Hi-Lai Hotel

More about Grand Hi-Lai Hotel

Grand Hi-Lai Hotel

See all the incredible sights of Kaohsiung when you stay at Grand Hi-Lai Hotel. This hotel is strategically placed in the heart of the city, surrounded by the popular landmarks. Sampling the authentic culture of Kaohsiung is easy with a stay at Grand Hi-Lai Hotel, just 1.4 km from The Dome of Light.
Grand Hi-Lai Hotel provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Kaohsiung. Parking is available and free, provided by the hotel for guests with their own transportation.
While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel's on-site laundromat, dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel.
The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms at Grand Hi-Lai Hotel include a separate living room, as part of the room design. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained.
The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

There are many attractions to discover within close proximity to Grand Hi-Lai Hotel. The most well-known nearby local attraction is Liuhe Tourist Night Market which is located just about 1.4 km away. Spend a day on an ocean adventure with an easy trip to Cijin Island located 2.8 km away.


Reasons to stay here

Past guests rate facilities here higher than 90% of the city's accommodation.
This hotel's food and dining score higher than 97% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 95% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.7

Most talked about facilities

Breakfast

36 mentions

Housekeeping

23 mentions

Food & Dining

17 mentions

Internet

14 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • French
  • German
  • Japanese
  • Korean

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Closet
  • Complimentary tea
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mirror
  • Non-smoking
  • Refrigerator
  • Separate shower/bathtub
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Buffet
Restaurants on site

LB糕餅小鋪

  • Menu: A-la-carte

LB 大廳酒廊

  • Menu: A-la-carte

9F福園台菜海鮮餐廳

  • Menu: A-la-carte

10F翠園粵菜餐廳

  • Cuisine: Cantonese
  • Menu: A-la-carte

10F日本料理弁慶

  • Cuisine: Japanese
  • Menu: A-la-carte

10F紅陶上海湯包

  • Menu: A-la-carte

12F名人坊

  • Menu: A-la-carte

43F海港餐廳

  • Menu: Buffet

10F 精緻海鮮火鍋餐廳

  • Menu: A-la-carte

11F PAVO Lounge Bistro 餐‧酒館

  • Menu: A-la-carte

45F 焰 牛排館

  • Menu: A-la-carte

45F 焰 鐵板燒

  • Menu: A-la-carte
Location
No.266, Cheng-Kung 1st Rd, Cianjin District, Kaohsiung, Taiwan, 801
Excellent
Location

8.9

Airports

  • Kaohsiung International Airport (KHH)
    7.0 km 20 min drive
  • Pingtung Airport (PIF)
    21.1 km

Public transportation

  • Central Park MRT Station
    800 m
  • Cruise Terminal
    910 m

Hospital or clinic

  • Yuan's General Hospital
    470 m

Shopping

  • Dream Mall
    2.9 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Kaohsiung Main Public Library
    1.2 km
  • Liuhe Tourist Night Market
    1.4 km
  • Formosa Boulevard Station
    1.4 km
  • The Dome of Light
    1.4 km
  • Cijin Island
    2.8 km
  • The British Consulate At Takao
    3.0 km
  • Ai He (Love River)
    3.8 km
  • Dragon Tiger Tower
    6.8 km
  • Fo Guang Shan Buddha Museum
    21.6 km

Nearby landmarks

  • Hanshin
    40 m
  • Kaohsiung Temple
    80 m
  • Wensheng Temple
    90 m
  • Gu Shan Ting
    310 m
  • Star Place
    310 m
  • Night market
    330 m
  • Ziqiang Night Market
    350 m
  • Glory Pier
    350 m
  • Urban Spotlight Arcade
    380 m
  • Kaohsiung Girls Senior High School
    380 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-2 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 3 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pets are strictly prohibited at the property, with the exception of guide dogs.
  • There is an additional breakfast charge for children. Please contact the property directly for more information.
  • The minimum age of guests to stay in Executive Deluxe Room is 14 years.
  • The minimum age of guests to access business center and executive lounge is 14 years.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until11:00

Getting around

  • Airport transfer fee1200 TWD
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)605 TWD

The property

  • Local Tax ID/ Rental License交觀業字第1468號
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors45
  • Number of restaurants9
  • Number of rooms 535
  • Room voltage110
  • Year property opened1995
  • Most recent renovation2021
Property announcements

Please note that Hotel Fitness Center, Sauna Facility and Swimming Pool are closed on the 1st and 3rd Monday of each Month.

The use of sauna at the accommodation is available for an additional charge.

In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

Fitness Center, Sauna Facility and Swimming Pool are closed from May.16 2021 until further notice.

40F Business Center is not available from May.17 2021.

Due to the Coronavirus (COVID-19) circumstances, those who are requested by the government to undergo household quarantine or home isolation will be rejected as per the government’s regulations.

Due to the Coronavirus (COVID-19) circumstances, after onsite measurement guests’ whose forehead temperature is above 37.5 °C or ear temperature is above 38 °C might be rejected for accommodations as per the government's regulations.

Due to the Coronavirus (COVID-19) situation, certain restaurants, bars, public facilities and areas may be closed in accordance with the government directives. Please contact the property for more information.

Reviews of Grand Hi-Lai Hotel from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.0
Facilities8.7
Location8.9
Room comfort and quality8.7
Service9.0
Value for money8.5
High score for Kaohsiung
Rating
9+ Exceptional (717)
8-9 Excellent (310)
7-8 Very Good (311)
6-7 Good (77)
<6 Below Expectation (88)
Time of the year
Mar - May (290)
Jun - Aug (375)
Sep - Nov (371)
Dec - Feb (467)
All guests (3,840)
All room types
All languages

Show reviews that mention 

Showing 1,503 verified guest comments
12345
9.0
Exceptional
wing from Hong Kong SAR, China
Family with young children
Superior City View
Stayed 2 nights in January 2012

lovely hotel and great location”

a classic 5 star taiwan hotel

this is our second destination after staying at the resorts world and marina sands at singapore last week. It is also our first visit to Kaohsiung. It has been a big contrast to the previous two properties. Grand Hi Lai is an older property but is well maintained. The service is excellent from the reception to the concierge. We didnt seem to get the same attention at the 2 properties in Singapore. We paid only about 2/3 to 1/2 of the price at Grand Hi Lai. The pool at Grand Hi Lai was heated to 28 degrees while the pools (including the famous sky-park pool at the marina sands) were freezing despite warmer climate in Singapore. We got the unusual power blackout while we were there, and the duty manager was so apologetic and offered us free drinks and fruit basket, even this was not their fault. There are beautiful parks, river and shopping all around the hotel. For those who want to stay away from the hustle and bustle of other asian cities, try Grand Hi at Kaohsiung. It is relaxing

Reviewed January 14, 2012

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8.7
Excellent
Jordan from United States
Couple
Superior City View
Stayed 2 nights in March 2012

Solid hotel in the heart of Kaohsiung”

excellent service, great views, nice pool, solid rooms

We were not sure what to expect with the Grand Hi-Lai Hotel. Taiwan is filled with mediocre hotels that do not live up their price or prestige. We stayed in a Superior room with a view of the city and was pleased. Nothing about the hotel will blow one away. The rooms are clean, comfortable, and spacious. The bathrooms were clean, comfortable, and solid. Nothing was particularly special, but definitely worth the money to avoid staying in a run down hotel. Certainly the hotel could feel a bit more modern than the faux-European fancy decor suggested that seems [unfortunately] popular in "expensive" Taiwanese hotels. Service in the hotel was impeccable, and I rarely care about such a thing. The pool was quite nice [one of the reasons we booked here, as there are few hotels in Kaohsiung with nice pools], though the rule that one has to wear a swimming cap is just ridiculous [I know this is common in Taiwan-- but certainly is not Western tourist friendly]. Location is excellent. A few blocks to the Harbor/Love River and a few blocks to the Central Park area and MRT. So, if you are in Kaohsiung for a few days and want a comfortable room with a view, good location, and a pool, this is a good bet. I would likely stay here again.

Reviewed March 07, 2012

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9.7
Exceptional
Tania from New Zealand
Business traveler
Superior City View
Stayed 3 nights in March 2012

Excellent hotel with large clean rooms.”

Large size room, impeccable service, very clean, dept store below

I enjoy staying at the Grand Hi Lai when I am in Kaohsiung because of the impeccable service, anything I need I just ask and my needs are met. The rooms I have stayed in are big in size and the bathroom has a bath and shower with high pressure water. The Gymnasium is large and I didn't have to wait to use the equipment, they offer headphones (for those who have left theirs at home) and the equipment is modern and excellent condition. The breakfasts have a great variety of ethnic and western food and the service once again is unfaulted. I will stay here again! Excellent hotel.

Reviewed April 01, 2012

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10.0
Exceptional
Louis from United States
Solo traveler
Superior City View
Stayed 3 nights in January 2018

Kaohsiung's best hotel!”

The Grand Hi-Lai Hotel is one of the top hotels I have stayed in over 20 years of travel. It is located in an area close to the MRT (Metro) and shopping. In fact, there is a mall located on the lower premise of the hotel. The food is fabulous!. I have found that the staff is quite friendly and very knowledgeable about the surroundings of the city. I give them the highest ranking. You will not be disappointed- if you plan early, you can book the hotel at a very reasonable price.

Reviewed January 18, 2018

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10.0
Exceptional
tung from Malaysia
Group
Superior City View
Stayed 2 nights in March 2012

The best in Kaohsiung”

Classy and centrally located

We stayed at the Grand Hi-Lai for 2 nights and the hotel as well as the accompanying high-end shopping mall were a god-send as there is nothing much to see/do in kaoshiung. Service was impeccable.The convience comes from the substantial number of good and reasonably-priced restaurants on the 9th and 10th flr of the Hotel, it's prime location and the mall below. The mall has glamourous designer boutiques, a good food court and a gourmet supermarket. The Hotel has a good-sized pool and sauna. The breakfast buffet was delightful, with good range of western, Jap and local dishes.

Reviewed April 02, 2012

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10.0
Exceptional
Edward from United States
Couple
Superior City View
Stayed 1 night in July 2012

Best hotel in Kaohsiung”

Top notch service, clean comfortable rooms, great restaurants.

Having lived in Kaohsiung before, we've stayed in almost every major hotel. The Grand Hai-Lai is the best in town. They have consistently the best service, cleanest rooms and best overall experience. I highly recommend the Shanghai Dumpling house restaurant during your stay. They have the best XiaoLongBao (steamed dumplings) in Kaohsiung. If you are staying in Kaohsiung, you can't go wrong staying here. The location is perfect with lots of shopping and dining downstairs and easy access to central park / MRT.

Reviewed August 02, 2012

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9.0
Exceptional
Christopher from United States
Family with teens
Superior City View
Stayed 2 nights in December 2013

Very nice stay over the holidays”

rooms (comfortable and well appointed), staff (really nice accommodating staff), location

My family and I really enjoyed our stay at the Grand Hi-Lai and thank the staff at the hotel for their excellent service during our stay. The room was comfortable and well appointed, and the hotel assigned me with a room on a high floor as I had requested. The location of the hotel was excellent as well, close to Central Park and the Love River, and to excellent shopping (attached to one of the top malls in Kaohsuing) and restuarant options.

Reviewed February 20, 2014

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9.6
Exceptional
LESLEIGH from Australia
Solo traveler
Stayed 10 nights in June 2018

Excellent value”

The Grand Hi Lai Hotel is located near the harbour, a short walk to the mrt and surrounded by good shopping venues and eateries. One excellent feature is room temperature control which is responsive to commands unlike many hotels where you freeze all night.

Reviewed July 05, 2018

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Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe wang Director of Rooms Division

Responded August 15, 2018
Grand Hi-Lai Hotel
10.0
Exceptional
HSUAN from Singapore
Family with young children
Deluxe City View
Stayed 3 nights in February 2013

Great hotel”

good location, excellent food

We always stay at the Hi Lai Hotel in KaoHsiung. Having a supermarket in the basement is very convenient for a family with young children. There are several excellent restaurants within the hotel and it has an excellent location

Reviewed February 13, 2013

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8.3
Excellent
Paul from France
Solo traveler
Superior City View
Stayed 1 night in September 2011

Good location, good staff, good room”

swimming pool, friendly service, spacious room

I stayed 3 nights at Grand Hi Lai. This is the typical high end traditional hotel that you can find in a second-tier city. Although it lacks of modern style, the Grand Hi Lai is a comfortable hotel: rooms are spacious, view is nice and the staff is very friendly and helpful. The location of the hotel is great with restaurants, shopping, night markets and a few clubs around. The gym is also good with a nice outdoor swimming pool.

Reviewed September 13, 2011

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9.7
Exceptional
Chung from Hong Kong SAR, China
Business traveler
Superior City View
Stayed 1 night in April 2012

Grand hotel and service”

Comfortable room

The Grand Hi Lai is a comfortable hotel with the nice view in room and the staff is very friendly and helpful. The location of the hotel is great with a big shopping mall and supermaket at the lower stage.

Reviewed May 02, 2012

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10.0
Exceptional
tung from Malaysia
Couple
Superior City View
Stayed 3 nights in August 2012

Lovely hotel and great service”

conveniently located to shops and food outlets

I enjoyed my stay at the Hi Li immensely. It is conveniently located to shops and food outlets. The restuarants in teh hotel are very good and reasonably priced. I would highly recommend this hotel to anyone visting Kaohsiung. I look forward to staying at this hotel in my next visit to Kaohsiung

Reviewed September 18, 2012

See room deals

9.7
Exceptional
Kok from Singapore
Family with teens
Superior City View
Stayed 1 night in January 2015

Great Hotel perfect for family stay”

great room with nice view, good buffet breakfast, huge shopping mall attached

we enjoy the stay at Grand Hi-Lai Hotel. professional front desk staff and great customer service. the location is good and a huge shopping mall was attached with the hotel.

Reviewed January 12, 2015

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9.7
Exceptional
Giulio from Italy
Couple
Executive Deluxe City View
Stayed 3 nights in October 2012

Always a reliable choice in Kaohsiung”

Location, room standard, dining choices

I have been to this hotel so many times, it's almost a second home in Kaohsiung. The standard of the service is consistently at high levels, irrespective of the time going on and of the changing hotel staff. Cleanliness and level of the furniture in the rooms offer no room to criticism. Looking carefully for some not-fully positive comment, it could be said that the executive room we booked this time was somewhat small, I mean a bit smaller than you would expect for that type of room. However, it is to be stressed in the end that this hotel always represents a great value for money, and remains by far my choice N. 1 in Kaohsiung.

Reviewed October 09, 2012

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10.0
Exceptional
CHANG from Taiwan
Solo traveler
Double or Twin SUPERIOR CITY VIEW - BED AND BREAKFAST
Stayed 1 night in December 2018

The best Hotel in Kaohsiung”

This is my second time to stay Hi-Lai Hotel. and got a upgrade this time. Great room . Good service and staff. Good breakfast. It has a shuttle bus between Central park MRT station and Hi-Lai department. Highly recommend.

Reviewed December 31, 2018

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Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

Responded January 03, 2019
Grand Hi-Lai Hotel
9.3
Exceptional
Puong from Malaysia
Family with young children
Deluxe City View
Stayed 2 nights in February 2013

Grand hotel and service with a smile”

Location, Service

It was a pleasant stay at Grand Hi-Lai hotel during CNY 2013. Great service though the hotel was crowded. Bravo to all the staff!

Reviewed February 18, 2013

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8.0
Excellent
KAH from Australia
Family with young children
Deluxe Family Room
Stayed 5 nights in December 2019

Grand old Traditional 5 Star Hotel (Worthy of Repeat Patronage)”

This is a grand old traditional 5-star hotel worthy of repeat patronage. Rooms and beds are big and very comfortable. The shower was strong and enjoyable. The pool was big and heated. The morning buffet spread was one of the better ones I experienced in Taiwan. There was an excellent food court next to the hotel. For its long history, the carpets understandably are in dire need for refurnishing and had to be sprayed on a daily basis so the air in the hallway smelled of artificial deodorant. Surprisingly for a traditional hotel, the walls/floor are poorly insulated. For a couple of nights, my otherwise good night sleep in a very comfortable large bed was rudely disrupted by a couple of over-excited kids one-floor above late at night. Located in busy part of Kaohsiung, my poor Taiwanese host had to brave daily heavy traffic jams to pick me and send me back to the hotel every day. Overall, this is a very comfortable and nice hotel. I will return to stay on my future trips to Kaohsiung.

Reviewed December 16, 2019

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Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. The criticism you mentioned, we apologize for any inconvenience. Your comments and circumstances have been taken very seriously and are currently being discussed by our management staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

Responded December 18, 2019
Grand Hi-Lai Hotel
9.7
Exceptional
Gina from Singapore
Family with teens
Deluxe City View
Stayed 3 nights in August 2012

friendly and helpful staff , highly recommended”

link to shopping mall, convenient, many choices of restaurants in hotel.

will defintely stay in Grand Hi-Lai again. great location , convenient, friend & helpful staff , next to shopping mall, food , etc etc. highly recommended!

Reviewed August 16, 2012

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10.0
Exceptional
LILY from Philippines
Business traveler
Superior City View
Stayed 1 night in October 2012

lovely hotel and service with a smile”

elegant hotel

I was amazed by the beauty of the hotel. I is really grand and elegant. We enjoyed our stay although it was just overnight. The room was spacious.The staff were all very accommodating. I will surely stay again in this hotel when I am in Kaohsiung and I will recommend it to my relatives and friends.

Reviewed November 06, 2012

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10.0
Exceptional
gary from Australia
Group
Deluxe City View
Stayed 7 nights in April 2013

extremely comfortable”

service friendly staff

the stay at the grand hi-lai was excellent and I would not hesitate to totally recommend the hotel to tourist or business customer

Reviewed April 20, 2013

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