Grand Hi-Lai Hotel
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Grand Hi-Lai Hotel

266, Cheng Kung 1st Road, Cianjin District, Kaohsiung, Taiwan
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 Grand Hi-Lai Hotel
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    Lobby Grand Hi-Lai Hotel
    Swimming pool [outdoor] Grand Hi-Lai Hotel
    Fitness center Grand Hi-Lai Hotel
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    Exterior view Grand Hi-Lai Hotel

    Grand Hi-Lai Hotel Reviews

    8.7
    Excellent
    /10
    (2483 reviews)See what guests said
    10.0
    Exceptional

    "Very nice hotel."

    Shu

    -

    November 14, 2018

    8.9
    Excellent cleanliness
    Recommended by 95% of guests

    Things you’ll love about Grand Hi-Lai Hotel

    Things you'll love

    • 780 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.8
    See map
    Excellent location - Inside city center
    Nearby
    Popular
  • Hanshin60 m
  • Kaohsiung Temple80 m
  • Wensheng Temple90 m
  • Gu Shan Ting310 m
  • Star Place310 m
  • Glory Pier350 m
  • Urban Spotlight Arcade380 m
  • Kaohsiung Girls Senior High School380 m
  • Holy Rosary Cathedral Minor Basilica520 m
  • Love River580 m
  • This property is in high demand!

    Booked 76 times this week

    Value for money8.3
    Location rating8.8
    Nearest airportKaohsiung International Airport (KHH)
    Distance to airport7.0 km

    Rooms available at Grand Hi-Lai Hotel

    8.7
    Excellent
    Room comfort & quality
    Deluxe  Suite
    Deluxe Suite
    ...
    • Room size: 78 m²/840 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Deluxe City View
    Executive Deluxe City View
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe Harbor View Family Room
    Deluxe Harbor View Family Room
    ...
    • Room size: 53 m²/570 ft²
    • Harbor view
    • 2 double beds
    Enter dates to see prices
    Family with City view
    Family with City view
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Health Room Harbor View
    Health Room Harbor View
    ...
    • Room size: 53 m²/570 ft²
    • Harbor view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Deluxe Suite Twin
    Deluxe Suite Twin
    ...
    • Room size: 78 m²/840 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe City View
    Deluxe City View
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Superior Harbor View Single Room
    Superior Harbor View Single Room
    ...
    • Room size: 33 m²/355 ft²
    • Harbor view
    • 1 double bed
    Enter dates to see prices
    Superior City View - Twin Bed
    Superior City View - Twin Bed
    ...
    • Room size: 33 m²/355 ft²
    • City view
    Enter dates to see prices
    Deluxe Twin Room
    Deluxe Twin Room
    ...
    • Room size: 46 m²/495 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices

    What people love about Grand Hi-Lai Hotel

    • 5.2
      Review score

      "I stayed in this hotel before many years ago and it was a fantastic, premium experience."

      susana

      |

      December 30, 2018

    • 7.2
      Very good

      "Excellent reception and check-in service."

      JUNG-HSUAN

      |

      April 15, 2018

    • 10.0
      Exceptional

      "Good service, nice hotel"

      HSIANG-CHI

      |

      October 19, 2016

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    More about Grand Hi-Lai Hotel

    More about Grand Hi-Lai Hotel

    10.0
    Exceptional

    "Great room ."

    CHANG

    |

    December 31, 2018

    An overview

    Show less

    What they offer

    8.4
    Excellent

    "Clean hotel and great location."

    Larryjun

    |

    December 19, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Steak House-The Grand Hi Lai Hotel
    60 m American, Steakhouse
    Modern Paris Cuisine
    130 m American, French
    Bottoms Up Saloon
    150 m American, Bar, Pub
    Asian cuisine
    Asian cuisine
    Shanghainese Dumpling
    40 m Asian
    Harbour Buffet Restaurant-Grand Hi Lai Hotel
    40 m Asian, Chinese, Fusion
    Mi Gao Shi Jia Sticky Rice
    100 m Asian, Taiwanese
    Japanese cuisine
    Japanese cuisine
    Bao Bo Shu Shu Japanese Restaurant Restaurant
    40 m Japanese
    Ben Kei
    60 m Japanese
    He le Wu Japanese Restaurant
    130 m Japanese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    Please note that Hotel Fitness Center, Sauna Facility and Swimming Pool are closed on the 1st and 3rd Monday of each Month.
    Scheduled MRT Central Park Station transfer is available at no additional charge. In order to reserve the transfer, please inform the property in advance.

    Reviews of Grand Hi-Lai Hotel from real guests

    Agoda Reviews (2483)
    8.7
    /
    10
    Cleanliness8.9
    Facilities8.6
    Location8.8
    Room comfort and quality8.7
    Service8.9
    Value for money8.3
    Provided by verified guests of Agoda
    All languages
    All guests (2483)
    All room types

    Show reviews that mention 

    Showing 1196 verified guest comments
    12345
    9.6
    Exceptional
    EDWIN from Philippines
    Family with teens
    Executive Deluxe City View
    Stayed 2 nights in March 2019

    Exceptional”

    Location is very good. Facilities very good. Staff very fast and efficient. English was very good. We stayed in Executive lounge. Drinks were Ok but food needs to have more choices especially for Happy Hour.

    Reviewed March 04, 2019

    Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about the food of happy hour, we apologize for any inconvenience. Your comments and circumstances have been taken very seriously and are currently being discussed by our management staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

    Responded March 06, 2019
    Grand Hi-Lai Hotel
    8.0
    Excellent
    Alan
    Solo traveler
    Superior City View
    Stayed 2 nights in March 2019

    All in one”

    Pros: This hotel is huge with everything you can ever think of: shopping mall, Jason's supermarket, and so many restaurants to chose from. It's great for people who likes to stay in. Cons: it felt a bit on the older side for older clienteles, no cool lounge to hang out and because I was out most of day didn't get to check out the mall or the supermarket lol

    Reviewed March 05, 2019

    Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about the facilities, our beds have already renewed, and since 2018, we have been undergoing renovations to provide perfect service quality and have also continuously upgraded our facilities, includes 24- hour gym and AI smart systems such as: inductive room locks , universal plug-in and adequate charging equipment, smart TV systems. Your comments and circumstances have been taken very seriously by our management staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

    Show more
    Grand Hi-Lai Hotel
    10.0
    Exceptional
    CHANG from Taiwan
    Solo traveler
    Superior City View
    Stayed 1 night in December 2018

    The best Hotel in Kaohsiung”

    This is my second time to stay Hi-Lai Hotel. and got a upgrade this time. Great room . Good service and staff. Good breakfast. It has a shuttle bus between Central park MRT station and Hi-Lai department. Highly recommend.

    Reviewed December 31, 2018

    Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

    Responded January 03, 2019
    Grand Hi-Lai Hotel
    7.6
    Very good
    Wan from Taiwan
    Group
    Deluxe Family 2 Beds (quad use)
    Stayed 1 night in March 2019

    Good breakfast, perfect loction”

    Good breakfast, good room view, perfect location!

    Reviewed March 06, 2019

    Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

    Responded March 08, 2019
    Grand Hi-Lai Hotel
    10.0
    Exceptional
    Chi from Malaysia
    Solo traveler
    Superior Harbor View Room
    Stayed 2 nights in November 2018

    Exceptional”

    The place is nice and clean. Full facilities and great harbour view especially on a high floor. They have a nice sauna and hot pool for use. They were nice to give me an upgrade. Check in and out was nice, smooth and quick. Appreciated it.

    Reviewed November 06, 2018

    Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

    Responded November 08, 2018
    Grand Hi-Lai Hotel
    10.0
    Exceptional
    ALICE from Taiwan
    Business traveler
    Superior City View - Twin Bed
    Stayed 1 night in October 2017

    Great hotel to stay at with good facilities”

    We love the spa/sauna they have here for male and female separately. My dad and I stayed here and the room was quite big and clean. There was a leakage of water in our bathroom so they changed our room quickly. We don't know if we will come back since the price has been really high ever since our last stay.

    Reviewed October 16, 2018

    Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about the room rate, it is flexible for online agent. We recommend you to find the early bird package on the online travel agent website. Another choice is to go to our website to find suitable package for your stay. Your comments and circumstances have been taken very seriously and are currently being discussed by our management staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

    Responded October 22, 2018
    Grand Hi-Lai Hotel
    9.6
    Exceptional
    LESLEIGH from Australia
    Solo traveler
    Superior Harbor View Single Room
    Stayed 10 nights in June 2018

    Excellent value”

    The Grand Hi Lai Hotel is located near the harbour, a short walk to the mrt and surrounded by good shopping venues and eateries. One excellent feature is room temperature control which is responsive to commands unlike many hotels where you freeze all night.

    Reviewed July 05, 2018

    Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe wang Director of Rooms Division

    Responded August 15, 2018
    Grand Hi-Lai Hotel
    10.0
    Exceptional
    NG from Malaysia
    Couple
    Superior City View
    Stayed 2 nights in April 2018

    BEST OF THE BEST”

    Luxury hotel The BEST Sauna i ever went, 4 pool in total, high floor room, nearby shopping center. just slight walking distance to MRT, but easy access to taxis. i HIGHLY recommended this hotel. the hotel has variety of nice art and antiques collection. I will come back to this hotel if i visit kaoshiong .

    Reviewed April 17, 2018
    9.2
    Exceptional
    Xiaowen from Singapore
    Family with young children
    Superior Harbor View Room
    Stayed 1 night in April 2018

    Excellent service staff”

    The staff at the Lobster Bar was very professional and even think out of the box to ensure the customers were taken care of. The dessert was tiramisu however I’m still breastfeeding my baby, so I didn’t want to eat anything to do with liquor or caffeine. The supervisor (I think) brought cakes to still satisfy my sweet tooth. Well done!!

    Reviewed April 07, 2018
    7.2
    Very good
    Tan from Singapore
    Business traveler
    Superior City View - Twin Bed
    Stayed 1 night in October 2018

    Good hotel with shopping mall! Very convenient.”

    The staffs in Grand Hi-Lai were all generally friendly and professional. The hotel location is good with a shopping mall attached for convenient shopping if you need to buy things without having to travel outside hotel. The room is comfortable and able to rest well however the desk lamp area is dim and not well lited. Hope that this can be improved in future.

    Reviewed November 08, 2018

    Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about the facilities, we are having a renovation this year, will updating most of the facilities and decoration, hope we can provide good quality service and memories. Your comments and circumstances have been taken very seriously by our management staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

    Responded November 13, 2018
    Grand Hi-Lai Hotel
    8.8
    Excellent
    PeiChun from Taiwan
    Couple
    Superior Harbor View Room
    Stayed 1 night in December 2018

    Excellent”

    Need to wait in line for 20 min for breakfast. Also, long queue for checkout

    Reviewed December 30, 2018

    Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about long queue for breakfast and checkout, we apologize for any inconvenience. Thank you for your comment, we will keep maintain the high quality of our service. Your comments and circumstances have been taken very seriously and are currently being discussed by our management staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

    Responded January 04, 2019
    Grand Hi-Lai Hotel
    10.0
    Exceptional
    Andi
    Family with young children
    Deluxe Harbor View Family Room
    Stayed 2 nights in December 2018

    Exceptional”

    Nice place .. big room,, friendly staff

    Reviewed December 25, 2018
    8.4
    Excellent
    Larryjun from Japan
    Couple
    Superior Harbor View Room
    Stayed 2 nights in December 2018

    Excellent”

    Clean hotel and great location.

    Reviewed December 19, 2018

    Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

    Responded December 21, 2018
    Grand Hi-Lai Hotel
    10.0
    Exceptional
    Rajaram from Hong Kong
    Solo traveler
    Double or Twin SUPERIOR CITY VIEW - ROOM ONLY
    Stayed 1 night in December 2018

    Very nice refined hotel”

    Kaohsiung is a delight and your hotel is perfect home for a tired traveller. Luxurious and very nice ataff

    Reviewed December 09, 2018

    Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

    Responded December 10, 2018
    Grand Hi-Lai Hotel
    8.8
    Excellent
    Shawn from Singapore
    Business traveler
    Superior City View
    Stayed 3 nights in December 2017

    Everything under one roof”

    One of the Safe place to stay, with shopping attached, food court & supermarket at basement. Best plus point is the staff speaks English and gets things done. Only problem is the breakfast menu remains the same for over 8 years

    Reviewed March 06, 2018
    10.0
    Exceptional
    patricia from Philippines
    Family with teens
    Deluxe Harbor View Family Room
    Stayed 3 nights in December 2017

    Great stay!”

    Our family’s stay was amazing! The hotel facilities were topnotch: we got a beautiful & spacious family room with a view of the harbor & sunset, comfortable beds with fluffy pillows, very clean bathroom with complete toiletries & amenities, elegant lobby, very courteous & super helpful staff. The buffet breakfast was sumptous. The hotel is attached to a nice dept store with a food court & supermarket at B3. The dept store (Han Shin) offers free shuttle every 10 minutes to the Central station where more shopping & street markets are steps away. The light rail transit and the harbor is a block away & a Catholic church (Holy Rosary Church) is a six minutes walk away. Definitely booking this again!

    Reviewed January 02, 2018
    9.6
    Exceptional
    LESLEIGH from Australia
    Solo traveler
    Superior Harbor View Room
    Stayed 2 nights in August 2017

    Exceptional”

    Great hotelthis hotel has everything, location, views, friendly helpful staff, and a great choice of eateries. It is a traditional hotel rather than modern, but all the services and facilities are available.

    Reviewed August 28, 2017
    8.0
    Excellent
    Janice from Singapore
    Couple
    Superior City View
    Stayed 4 nights in March 2017

    Enjoyed my stay there”

    Hotel is connected to the mall so shopping and eating are extremely convenient. Although the hotel décor is a little dated, we were fine with it since it is the style that the hotel is going for and the room is big and clean. Wouldn't mind staying there again.

    Reviewed June 25, 2017
    10.0
    Exceptional
    Raymond from South Africa
    Couple
    Superior Harbor View Room
    Stayed 2 nights in May 2017

    Fantastic weekend stay in Kaohsiung”

    Had an excellent stay. From its central location, friendly, helpful staff, cleanliness, comfortable rooms, great buffet breakfast and dinner and amazing pool and spa. A good place to relax and visit nearby attractions in the city. The night staff were particularly helpful working out directions and travel plans for me to get to a run and arranging a breakfast box for me as I had to leave before breakfast opened on the first day. I hope to return to this hotel soon.

    Reviewed May 29, 2017
    10.0
    Exceptional
    celia from Australia
    Couple
    Superior City View
    Stayed 1 night in January 2017

    Best hotel in Kaohsiung ”

    The service was second to none The hotel although over 30yrs old is very well maintained and smells nice and fragrant as opposed to that old stuffy smell in others So handy being in the same building as Hanshin Dept store. What more could you want

    Reviewed January 14, 2017
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    Grand Hi-Lai Hotel
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    • Excellent location
    • Love River
    • Central Park MRT Station is within 0.78 km