Grand Hi-Lai Hotel
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Grand Hi-Lai Hotel

266, Cheng Kung 1st Road, Cianjin District, Kaohsiung, Taiwan
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    Lobby Grand Hi-Lai Hotel
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    Fitness center Grand Hi-Lai Hotel
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    Exterior view Grand Hi-Lai Hotel

    Grand Hi-Lai Hotel Reviews

    8.7
    Excellent
    /10
    (2554 reviews)See what guests said
    10.0
    Exceptional

    "Very nice hotel."

    Shu

    -

    November 14, 2018

    8.9
    Excellent cleanliness
    Recommended by 95% of guests

    Things you’ll love about Grand Hi-Lai Hotel

    Things you'll love

    • 810 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.8
    See map
    Excellent location - Inside city center
    Popular
    Nearby
  • Love River580 m
  • Central Park680 m
  • Kaohsiung Main Public Library1.17 km
  • Ai He (Love River)1.36 km
  • Dream Mall1.69 km
  • Cijin Beach3.19 km
  • Dadong Culture & Arts Center6.92 km
  • Dragon Tiger Tower7.19 km
  • Chengching Lake7.45 km
  • Fo Guang Shan Buddha Memorial Centre21.41 km
  • This property is in high demand!

    Booked 24 times in the last 2 days | 12 travelers are looking at this property right now

    Value for money8.4
    Location rating8.8
    Nearest airportKaohsiung International Airport (KHH)
    Distance to airport7.0 km

    Rooms available at Grand Hi-Lai Hotel

    8.7
    Excellent
    Room comfort & quality
    Deluxe Suite Twin
    Deluxe Suite Twin
    ...
    • Room size: 78 m²/840 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe  Suite
    Deluxe Suite
    ...
    • Room size: 78 m²/840 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Superior Harbor View Room
    Superior Harbor View Room
    ...
    • Room size: 33 m²/355 ft²
    • Harbor view
    • 1 double bed
    Enter dates to see prices
    Health Room Harbor View
    Health Room Harbor View
    ...
    • Room size: 53 m²/570 ft²
    • Harbor view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Executive Business Deluxe Twin
    Executive Business Deluxe Twin
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Executive Deluxe City View
    Executive Deluxe City View
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe City View
    Deluxe City View
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Superior Single Room with Harbor View
    Superior Single Room with Harbor View
    ...
    • Room size: 33 m²/355 ft²
    • Shower and bathtub
    • 1 single bed
    Enter dates to see prices
    Deluxe Family Room
    Deluxe Family Room
    ...
    • Room size: 53 m²/570 ft²
    • Harbor view
    • 2 double beds
    Enter dates to see prices
    Deluxe City View Twin
    Deluxe City View Twin
    ...
    • Room size: 46 m²/495 ft²
    • City view
    • 2 single beds
    Enter dates to see prices

    What people love about Grand Hi-Lai Hotel

    • 8.4
      Excellent
      Location

      "Clean hotel and great location."

      Larryjun

      |

      December 19, 2018

    • 5.2
      Review score

      "I stayed in this hotel before many years ago and it was a fantastic, premium experience."

      susana

      |

      December 30, 2018

    • 10.0
      Exceptional

      "Great room ."

      CHANG

      |

      December 31, 2018

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    More about Grand Hi-Lai Hotel

    More about Grand Hi-Lai Hotel

    10.0
    Exceptional

    "My dad and I stayed here and the room was quite big and clea..."

    ALICE H.

    |

    October 16, 2018

    Read more reviews

    An overview

    Show less

    What they offer

    7.2
    Very good

    "Excellent reception and check-in service."

    JUNG-HSUAN

    |

    April 15, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    Steak House-The Grand Hi Lai Hotel
    60 m American, Steakhouse
    Modern Paris Cuisine
    130 m American, French
    Bottoms Up Saloon
    150 m American, Bar, Pub
    Asian cuisine
    Asian cuisine
    Shanghainese Dumpling
    40 m Asian
    Harbour Buffet Restaurant-Grand Hi Lai Hotel
    40 m Asian, Chinese, Fusion
    Mi Gao Shi Jia Sticky Rice
    100 m Asian, Taiwanese
    Japanese cuisine
    Japanese cuisine
    Bao Bo Shu Shu Japanese Restaurant Restaurant
    40 m Japanese
    Ben Kei
    60 m Japanese
    He le Wu Japanese Restaurant
    130 m Japanese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Announcements

    Please note that Hotel Fitness Center, Sauna Facility and Swimming Pool are closed on the 1st and 3rd Monday of each Month.
    Scheduled MRT Central Park Station transfer is available at no additional charge. In order to reserve the transfer, please inform the property in advance.

    Reviews of Grand Hi-Lai Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (2554)Booking.com Reviews (1341)
    8.7
    /
    10
    Cleanliness8.9
    Facilities8.6
    Location8.8
    Room comfort and quality8.7
    Service8.9
    Value for money8.4
    All languages
    All guests (2554)
    All room types

    Show reviews that mention 

    Showing 1222 verified guest comments
    12345
    9.6
    Exceptional
    EDWIN from Philippines
    Family with teens
    Executive Deluxe City View
    Stayed 2 nights in March 2019

    Exceptional”

    Location is very good. Facilities very good. Staff very fast and efficient. English was very good. We stayed in Executive lounge. Drinks were Ok but food needs to have more choices especially for Happy Hour.

    Reviewed March 04, 2019

    Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about the food of happy hour, we apologize for any inconvenience. Your comments and circumstances have been taken very seriously and are currently being discussed by our management staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

    Responded March 06, 2019
    Grand Hi-Lai Hotel
    10.0
    Exceptional
    Chiaheng from Taiwan
    Business traveler
    Superior Harbor View Room with Twin Bed
    Stayed 1 night in May 2019

    Great”

    Great

    Reviewed May 12, 2019

    Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division  

    Responded May 14, 2019
    Grand Hi-Lai Hotel
    10.0
    Exceptional
    CHANG from Taiwan
    Solo traveler
    Stayed 1 night in December 2018

    The best Hotel in Kaohsiung”

    This is my second time to stay Hi-Lai Hotel. and got a upgrade this time. Great room . Good service and staff. Good breakfast. It has a shuttle bus between Central park MRT station and Hi-Lai department. Highly recommend.

    Reviewed December 31, 2018

    Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

    Responded January 03, 2019
    Grand Hi-Lai Hotel
    6.0
    Gerhard from Hong Kong
    Couple
    Double Or Twin City View-superior
    Stayed 3 nights in March 2019

    Why 5 stars?”

    Why does this hotel has 5 stars? That was the question which I asked myself when I left the hotel. It is a 3 star hotel by taking international standards. Too less staff speaks English and the breakfast ist not what you expect from a 5 star hotel. The whole breakfast restaurant is more like a cantina. Absolutely no 5 star level. Entering the hotel is for guests who arrive not by car a disaster. So when you stay there, you better arrive by car and depart by car. Small steps lead you upwards to the entrance, no one helps you with the luggage and if someone comes the opposite direction it's getting a complete mess. The hotel is huge, old fashioned and old. Generally the hotel is overpriced. Western guest will anyhow be disappointed. The bar closes at 09:30pm..... May be nostalgic people like it, because of the old-fashioned decoration of the hotel.....

    Reviewed March 24, 2019

    Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about the hotel service, we apologize for any inconvenience. Your comments and circumstances have been taken very seriously and are currently being discussed by our management staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

    Responded March 27, 2019
    Grand Hi-Lai Hotel
    8.0
    Excellent
    Alan
    Solo traveler
    Stayed 2 nights in March 2019

    All in one”

    Pros: This hotel is huge with everything you can ever think of: shopping mall, Jason's supermarket, and so many restaurants to chose from. It's great for people who likes to stay in. Cons: it felt a bit on the older side for older clienteles, no cool lounge to hang out and because I was out most of day didn't get to check out the mall or the supermarket lol

    Reviewed March 05, 2019

    Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about the facilities, our beds have already renewed, and since 2018, we have been undergoing renovations to provide perfect service quality and have also continuously upgraded our facilities, includes 24- hour gym and AI smart systems such as: inductive room locks , universal plug-in and adequate charging equipment, smart TV systems. Your comments and circumstances have been taken very seriously by our management staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

    Responded March 07, 2019
    Grand Hi-Lai Hotel
    10.0
    Exceptional
    Chi from Malaysia
    Solo traveler
    Superior Harbor View Room
    Stayed 2 nights in November 2018

    Exceptional”

    The place is nice and clean. Full facilities and great harbour view especially on a high floor. They have a nice sauna and hot pool for use. They were nice to give me an upgrade. Check in and out was nice, smooth and quick. Appreciated it.

    Reviewed November 06, 2018

    Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

    Responded November 08, 2018
    Grand Hi-Lai Hotel
    10.0
    Exceptional
    ALICE from Taiwan
    Business traveler
    Stayed 1 night in October 2017

    Great hotel to stay at with good facilities”

    We love the spa/sauna they have here for male and female separately. My dad and I stayed here and the room was quite big and clean. There was a leakage of water in our bathroom so they changed our room quickly. We don't know if we will come back since the price has been really high ever since our last stay.

    Reviewed October 16, 2018

    Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. As you mention about the room rate, it is flexible for online agent. We recommend you to find the early bird package on the online travel agent website. Another choice is to go to our website to find suitable package for your stay. Your comments and circumstances have been taken very seriously and are currently being discussed by our management staff. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

    Responded October 22, 2018
    Grand Hi-Lai Hotel
    9.6
    Exceptional
    LESLEIGH from Australia
    Solo traveler
    Superior Harbor View Single Room
    Stayed 10 nights in June 2018

    Excellent value”

    The Grand Hi Lai Hotel is located near the harbour, a short walk to the mrt and surrounded by good shopping venues and eateries. One excellent feature is room temperature control which is responsive to commands unlike many hotels where you freeze all night.

    Reviewed July 05, 2018

    Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe wang Director of Rooms Division

    Responded August 15, 2018
    Grand Hi-Lai Hotel
    8.0
    Excellent
    Winnie from Singapore
    Family with teens
    Deluxe Family Room
    Stayed 1 night in May 2019

    Singapore family with parents aged 90+”

    Nice , clean & comfortable .... good breakfast ! Good location to shop too

    Reviewed May 13, 2019

    Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division  

    Responded May 14, 2019
    Grand Hi-Lai Hotel
    8.8
    Excellent
    Serena from Singapore
    Group
    Stayed 1 night in March 2019

    Excellent”

    Room was big. However could hear the next room talking loudly including the ringing of the phone in the morning. Breakfast was good with good spread of food. Staff was friendly.

    Reviewed March 21, 2019

    Dear Valued Guest, Thank you for your comments regarding your last visit with us. The Grand Hi-Lai Hotel is always seeking ways to improve upon our existing standards and amenities. We appreciate and sincerely hope that all areas of your stay were satisfactory and that we may have the opportunity in the future to have you with us again. Yours sincerely, Joe Wang Director of Rooms Division

    Responded March 25, 2019
    Grand Hi-Lai Hotel
    10.0
    Exceptional
    NG from Malaysia
    Couple
    Stayed 2 nights in April 2018

    BEST OF THE BEST”

    Luxury hotel The BEST Sauna i ever went, 4 pool in total, high floor room, nearby shopping center. just slight walking distance to MRT, but easy access to taxis. i HIGHLY recommended this hotel. the hotel has variety of nice art and antiques collection. I will come back to this hotel if i visit kaoshiong .

    Reviewed April 17, 2018
    9.2
    Exceptional
    Xiaowen from Singapore
    Family with young children
    Superior Harbor View Room
    Stayed 1 night in April 2018

    Excellent service staff”

    The staff at the Lobster Bar was very professional and even think out of the box to ensure the customers were taken care of. The dessert was tiramisu however I’m still breastfeeding my baby, so I didn’t want to eat anything to do with liquor or caffeine. The supervisor (I think) brought cakes to still satisfy my sweet tooth. Well done!!

    Reviewed April 07, 2018
    8.8
    Excellent
    Shawn from Singapore
    Business traveler
    Stayed 3 nights in December 2017

    Everything under one roof”

    One of the Safe place to stay, with shopping attached, food court & supermarket at basement. Best plus point is the staff speaks English and gets things done. Only problem is the breakfast menu remains the same for over 8 years

    Reviewed March 06, 2018
    10.0
    Exceptional
    patricia from Philippines
    Family with teens
    Deluxe Family Room
    Stayed 3 nights in December 2017

    Great stay!”

    Our family’s stay was amazing! The hotel facilities were topnotch: we got a beautiful & spacious family room with a view of the harbor & sunset, comfortable beds with fluffy pillows, very clean bathroom with complete toiletries & amenities, elegant lobby, very courteous & super helpful staff. The buffet breakfast was sumptous. The hotel is attached to a nice dept store with a food court & supermarket at B3. The dept store (Han Shin) offers free shuttle every 10 minutes to the Central station where more shopping & street markets are steps away. The light rail transit and the harbor is a block away & a Catholic church (Holy Rosary Church) is a six minutes walk away. Definitely booking this again!

    Reviewed January 02, 2018
    9.6
    Exceptional
    LESLEIGH from Australia
    Solo traveler
    Superior Harbor View Room
    Stayed 2 nights in August 2017

    Exceptional”

    Great hotelthis hotel has everything, location, views, friendly helpful staff, and a great choice of eateries. It is a traditional hotel rather than modern, but all the services and facilities are available.

    Reviewed August 28, 2017
    10.0
    Exceptional
    Raymond from South Africa
    Couple
    Superior Harbor View Room
    Stayed 2 nights in May 2017

    Fantastic weekend stay in Kaohsiung”

    Had an excellent stay. From its central location, friendly, helpful staff, cleanliness, comfortable rooms, great buffet breakfast and dinner and amazing pool and spa. A good place to relax and visit nearby attractions in the city. The night staff were particularly helpful working out directions and travel plans for me to get to a run and arranging a breakfast box for me as I had to leave before breakfast opened on the first day. I hope to return to this hotel soon.

    Reviewed May 29, 2017
    8.8
    Excellent
    Jamie from Singapore
    Family with young children
    Stayed 1 night in March 2017

    Excellent”

    Very old (but grand) hotel with lots Japanese influence. The location is very convenient as it is in the same building as a shopping centre and is near to eateries, restaurants. Service is good, but facilities are really old.

    Reviewed April 11, 2017
    10.0
    Exceptional
    celia from Australia
    Couple
    Stayed 1 night in January 2017

    Best hotel in Kaohsiung ”

    The service was second to none The hotel although over 30yrs old is very well maintained and smells nice and fragrant as opposed to that old stuffy smell in others So handy being in the same building as Hanshin Dept store. What more could you want

    Reviewed January 14, 2017
    9.6
    Exceptional
    I-CHING from Taiwan
    Group
    Stayed 1 night in August 2016

    Best Hotel in Kaohsiung, period.”

    Although the hotel rooms are showing its age, but the killer view (high floor view in every room guaranteed), amazing buffet breakfast, and the overall room / public area cleanness are still THE BEST in Kaohsiung, period. To me, it's definitely a 5+ star hotel with a 4 star room rate.

    Reviewed August 16, 2016
    10.0
    Exceptional
    Jo from Taiwan
    Couple
    Stayed 1 night in July 2016

    Very good”

    It smells good when I enter the hotel lobby. Through the room windows I can see the beautiful city view. The room is clean and quiet, down there was department stores and supermarkets, very convenient.

    Reviewed July 29, 2016
    12345
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    Grand Hi-Lai Hotel
    |Excellent 8.7
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    • Excellent location
    • Love River
    • Central Park MRT Station is within 0.78 km