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Grand Hotel Ai Ser

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Review score4.9
Based on 3 reviews
Grand Hotel Ai Ser
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Interior view
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Interior view
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Swimming pool
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Swimming pool
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6.0 Location score
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6.0Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Sauna

  • Air conditioning

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Room choices
Suite
...
  • 33 m²/355 ft²
  • 1 king bed and 1 sofa bed
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Classic Double or Twin
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  • Mountain view
  • 25 m²/269 ft²
  • 2 single beds
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Junior Suite
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  • 27 m²/291 ft²
  • 1 king bed and 1 sofa bed
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Standard Twin Room with one big bed or two separate beds
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  • 23 m²/248 ft²
  • 2 single beds or 1 king bed
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Luxury with Breakfast
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  • Mountain view
  • 50 m²/538 ft²
  • 1 king bed
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Deluxe With Breakfast King Bed
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  • Mountain view
  • 47 m²/506 ft²
  • 1 king bed
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Verified guest reviews

Agoda Reviews (3)Booking.com Reviews (69)
4.9
Review score
Filter by guest type:
Cleanliness6.0
Facilities6.0
Location6.0
Room comfort and quality5.0
Service5.3
Value for money3.3
Provided by verified guests of Agoda
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Showing 3 verified guest comments
6.4
Ryan from United States
Business traveler
Standard Twin Room with one big bed or two separate beds
Stayed 1 night in May 2016
Transit
I had an 11 hr layover in Almaty and did. It want to spend the entire time at the airport. This was a little out of the way 30 min taxi one way. For the money there was nothing special about what I expected. Dinner was nice and the staff was very friendly.
Reviewed May 19, 2016
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4.7
Paul from Canada
Couple
Classic Double or Twin
Stayed 2 nights in March 2015
Will never stay here again
Only one: That I don't have to stay here again.
Not much value for money. Also, they charge an additional 6000 tenge each and every time you want to swim in the pool - 35 dollars for a swim on top of the room price? (Though this extra fee is not posted) Ridiculous. Better to stay at a cheaper hotel up the street and just pay for a swim. There was a breakfast; but it was disgusting: under-cooked eggs that were cold, tomatoes and cucumbers sliced up and refrigerated a day or two before and thus all shrivelled up and flavourless. How can a fancy hotel's chef not know that you don't slice tomatoes up unless they are going to be used right away? I would not stay here again.
Reviewed April 18, 2015
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4.0
Mal from South Korea
Solo traveler
Deluxe With Breakfast King Bed
Stayed 3 nights in September 2014
직원들이 영어를 잘 할줄몰라 불편했고 전반적인 시설이 노후
위치
노후되고 객실안에 티비도 고장났었음
Reviewed October 03, 2014
1 traveler found this review helpful. Did you?|

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Grand Hotel Ai Ser
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