7.7

Very good
/10
(32 reviews)See what guests said
See map

8.5

Excellent

Location rating score

Excellent location
Parking
Available
Nearby landmarks
Farmacia di Paradiso 100 m
Giardino Casa Vassalli 170 m
Fonte 180 m
Parco Giochi Barzaghi 180 m
Giardino Barzaghi 190 m
Ibis / Novotel 200 m
Butterfly Institute Fine Art 260 m
Lugano Paradiso 260 m
Parco Guidino 360 m
Collina Azzura 430 m
Grand Hotel Eden
Deluxe room with front lake view single occupancy Grand Hotel Eden
Lobby Grand Hotel Eden
Interior view Grand Hotel Eden
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Free Wi-Fi

Grand Hotel Eden

Riva Paradiso 1, Paradiso, Lugano, Switzerland, 6900 - See map
  • 270 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Sauna

Value for money6.9
Distance to city center1.5 Km
Location rating8.5

Rooms available at Grand Hotel Eden

Excellent
Room comfort & quality
8.3
Deluxe room with front lake view double
Deluxe room with front lake view double
...
  • Room size: 30 m²/323 ft²
  • Lake view
  • 2 single beds
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Superior room with side lake view Single occupancy
...
  • Room size: 30 m²/323 ft²
  • Lake view
  • 2 single beds
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Superior room with side lake view double
...
  • Room size: 30 m²/323 ft²
  • Lake view
  • 2 single beds
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Deluxe room with front lake view single occupancy
...
  • Room size: 30 m²/323 ft²
  • Lake view
  • 2 single beds
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Suite
...
  • Room size: 55 m²/592 ft²
  • Lake view
  • 1 double bed and 1 single b...
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Junior Suite with front lake view
...
  • Room size: 35 m²/377 ft²
  • Lake view
  • 2 single beds
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Deluxe Suite
...
  • Room size: 55 m²/592 ft²
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Superior Double Room with Balcony
...
  • Room size: 30 m²/323 ft²
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Junior Suite with Balcony
...
  • Room size: 35 m²/377 ft²
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Deluxe Room - Half board
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Grand Hotel Eden?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Grand Hotel Eden?

    Grand Hotel Eden is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Grand Hotel Eden also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Hotel Eden has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease.

    What are my dining options at Grand Hotel Eden?

    Grand Hotel Eden features an on-site restaurant for your dining convenience.

    What is the smoking policy at Grand Hotel Eden?

    Grand Hotel Eden does permit smoking in some areas and is not 100% smoke-free.

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    Property ranking|Compared to 424 Lugano properties
    See all rankings
    Room comfort score
    8.3/10
    Room size
    35 sqm.
    Location score
    8.5/10
    Service score
    8.1/10
    Better than
    99
    %
    of Lugano properties
    Bigger than
    99
    %
    of Lugano properties
    Better than
    98
    %
    of Lugano properties
    Better than
    97
    %
    of Lugano properties
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    Overall rating:

    7.7

    Very good
    32 reviews
    Cleanliness
    8.0
    Facilities
    6.0
    Location
    8.5
    Read all reviews >
    More about Grand Hotel Eden

    More about Grand Hotel Eden

    Renovated in 2008, the Grand Hotel Eden guarantees guests a pleasant stay whether in Lugano for business or pleasure. The excitement of the city center is only 1.5 Km away. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Butterfly Institute Fine Art, Fondazione Gabriele e Anna Braglia, Museo d’Arte Moderna.

    Grand Hotel Eden also offers many facilities to enrich your stay in Lugano. 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, 24-hour front desk, express check-in/check-out are just a few of the facilities that set Grand Hotel Eden apart from other hotels in the city.

    All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers many unique recreational opportunities such as hot tub, fitness center, sauna, indoor pool, spa. Discover an engaging blend of professional service and a wide array of features at Grand Hotel Eden.

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    Most talked about facilities

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    5 mentions

    Housekeeping

    3 mentions

    Breakfast

    1 mention

    Swimming Pool

    1 mention

    What they offer

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    Property's guest policies

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    Some helpful facts

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    Reviews of Grand Hotel Eden from real guests

    Provided by verified guests of Agoda
    7.7
    /
    10
    Cleanliness8.0
    Facilities6.0
    Location8.5
    Room comfort and quality8.3
    Service8.1
    Value for money6.9
    High score for Lugano
    Rating
    9+ Exceptional (6)
    8-9 Excellent (10)
    7-8 Very Good (7)
    6-7 Good (1)
    <6 Below Expectation (3)
    Time of the year
    Mar - May (7)
    Jun - Aug (11)
    Sep - Nov (9)
    Dec - Feb (0)
    All guests (32)
    All languages

    Show reviews that mention 

    Showing 27 verified guest comments
    12
    9.7
    Exceptional
    Wang
    Couple
    Stayed 2 nights in October 2011

    amazing hotel”

    perfect

    we had such a lovely stay at grand eden hoetl. everything is perfect. the room is nice and the view is amamzing. just relax on the balcony and enjoy the view.

    Reviewed November 03, 2011

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    8.7
    Excellent
    Mohamed from United Arab Emirates
    Family with young children
    Deluxe room with front lake view single occupancy
    Stayed 2 nights in August 2013

    very nice hotel and the city”

    location, view and service

    Our stay in grand eden was great .. the superior room is much better than the deluxe room as the furniture is new but in the deluxe room the furniture is old

    Reviewed August 31, 2013

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    10.0
    Exceptional
    Monther from United Arab Emirates
    Family with young children
    Superior room with side lake view double
    Stayed 2 nights in August 2014

    very nice Location”

    Location, free Wi Fi, and helpful staff

    I love staying in this hotel . helpful staff, very nice location I think it’s one of the best hotels in lugano

    Reviewed September 10, 2014

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    8.0
    Excellent
    Pedram from Canada
    Family with young children
    Stayed 1 night in June 2010

    Designer shopping and Lake Views”

    the rooms are modern and nice compared to the old furnishings of other hotels
    the price is a bit high given the facitilies, also the gym

    The hotel is in Paradiso, a little (15 min) walk to lugano's city center. The gym is not great, but the rooms are very nice and modern. Given the lack of supply of fresh or newly renovated room sin the area, it was a good stay.

    Reviewed July 05, 2010

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    7.3
    Very good
    Zsolt from Hungary
    Couple
    Stayed 2 nights in July 2012

    Nice hotel a bit far from the center of Lugano”

    Very nice service and environment

    the city of lugano was more then beautiful, the hotel was nice to stay in, unfortunately we stayed only one night but we return to lugano for sure!

    Reviewed July 31, 2012

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    10.0
    Exceptional
    supachai from Thailand
    Family with teens
    Superior room with side lake view double
    Stayed 1 night in September 2013

    I love this”

    Views Lake and shopping

    I was there with my family, The room that I stayed face to the lake views which was really nice, hotel located at the city center and very easy for shopping. I will go back, if i have time.

    Reviewed September 21, 2013

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    9.3
    Exceptional
    Mohamed from United Arab Emirates
    Family with young children
    Superior room with side lake view Single occupancy
    Stayed 2 nights in August 2013

    the stay was great”

    clean, friend staff and very nice location

    the superior room is great and the view is very nice, the rooms are clean and the size of the room is good. i recommend the hotel.

    Reviewed September 01, 2013

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    9.0
    Exceptional
    Mohamed from United Arab Emirates
    Family with young children
    Superior room with side lake view double
    Stayed 2 nights in August 2013

    the stay was great”

    the staff was so friendly

    the superior room is great and the view is very nice, the rooms are clean and the size of the room is good. i recommend the hotel.

    Reviewed September 01, 2013

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    8.7
    Excellent
    Mohamed from United Arab Emirates
    Family with young children
    Superior room with side lake view double
    Stayed 2 nights in August 2013

    the hotel is great”

    the view, clean room and very friendly staff

    the superior room is great and the view is very nice, the rooms are clean and the size of the room is good. i recommend the hotel. their elefator is so old.

    Reviewed September 01, 2013

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    7.2
    Very good
    Jennie from Indonesia
    Family with young children
    Superior Double Room with Balcony
    Stayed 2 nights in July 2016

    Great location, need major renovation”

    Lovely location on the lake side. However the hotel looks old, they should do a major renovation since it claims as a 5-star hotel.. The coldest level of aircon is very hot about 28 celcius and only fan that comes out, when complaint they said that's the standard of the AC. I booked 5 rooms and all of my family member woke up sweating. The elevator is old and rusty. The staff is pleasant. The best part of the hotel is the pool and breakfast location overlooking the beautiful lake.

    Reviewed July 17, 2016

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    7.3
    Very good
    Tariq from Saudi Arabia
    Couple
    Stayed 2 nights in September 2011

    Great view”

    Parking

    It was a nice hotel The room prices are a bit high The hotel has a great view and location It is a littel far from the shoping area As a conclusion it is a good hotel

    Reviewed October 01, 2011

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    4.7
    Nuthavooth from Germany
    Business traveler
    Deluxe room with front lake view single occupancy
    Stayed 3 nights in May 2013

    IS THIS A 5 STAR HOTEL? DON'T THINK SO”

    A very nice view from the room, a good Breakfast . Sorry I find only 2 thing.that is good for this hotel

    What can i say The best View you got from the room. But for me this is not a 5 star hotel. If i can rate it will give about 3.5 star only . the only 5 star i found is a 5 star sight .+ a 5 star View And it had a good Breakfast (4 star) THe bad thing of this hotel is the bed very old and not good for sleep.I paid 300 euro a night but the bed is like a YMCA ...all ypu can feel is the spring under the bed. And no have blanket (Funny but so) Pillow are very small. An a parking cost you 24+tax chf per night (Expensive) So if i come to lugano will never stay in this hotel again....

    Reviewed May 23, 2013

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    6.7
    Good
    Pedram from Canada
    Family with young children
    Stayed 1 night in June 2010

    Lugano Eden Review”

    most modern rooms, very nice compared to the other local hotels...price is good as well.
    the gym was pretty pathetic

    new modern rooms are newly renovated, very nice rooms are cheaper than the old styled more expensive ones. all the rooms have side views of the lake over all for the money great value, given the other hotels in the area are less than modern to say the least.

    Reviewed June 28, 2010

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    8.7
    Excellent
    Chung from Hong Kong SAR, China
    Couple
    Superior room with side lake view double
    Stayed 1 night in May 2014

    Grand Hotel Eden”

    Comfortable, Great lake view and Friendly staff

    It was very close to tram station. however, it was a little bit far from train station

    Reviewed June 02, 2014

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    7.7
    Very good
    Millicent from United Kingdom
    Couple
    Junior Suite with front lake view
    Stayed 2 nights in May 2014

    Location. Room Balcony. Space”

    Location. Room Balcony. Space

    Our room has a balcony overlooking the lake. View was great.

    Reviewed June 15, 2014

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    8.3
    Excellent
    Adnan from Saudi Arabia
    Family with young children
    Superior room with side lake view double
    Stayed 4 nights in September 2013

    Good”

    Concisrge.staff.room

    It was relaxing the staff is helpful but it was a little bit far from city center 15 mins walk

    Reviewed September 28, 2013

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    10.0
    Exceptional
    Monther from United Arab Emirates
    Couple
    Superior room with side lake view double
    Stayed 2 nights in April 2014

    Excellent”

    Surrounding + Location + Green views

    Surrounding + Location + Green views

    Reviewed May 24, 2014

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    10.0
    Exceptional
    omar from Egypt
    Solo traveler
    Deluxe room with front lake view single occupancy
    Stayed 7 nights in September 2014

    Honest review”

    Location , Staff and Breakfast

    Fantastic

    Reviewed September 27, 2014

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    8.3
    Excellent
    Ka from Hong Kong SAR, China
    Couple
    Superior room with side lake view double
    Stayed 4 nights in May 2014

    very comfortable, excellent staff, helpful ”

    the staff, location , the view

    Very nice

    Reviewed May 15, 2014

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    7.6
    Very good
    ahmed from United Arab Emirates
    Couple
    Deluxe room with front lake view double
    Stayed 3 nights in July 2016

    Old need to improve facilities but nice location ”

    Expansive

    Reviewed July 25, 2016

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    12
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