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Grand Hotel Eden
Grand Hotel Eden
Grand Hotel Eden
Grand Hotel Eden
Grand Hotel Eden
Grand Hotel Eden
Grand Hotel Eden

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7.7

Very good

32 reviews

32 reviews

See map

8.5

Excellent

Location rating score

Excellent location
Parking
Available
Nearby landmarks
Farmacia di Paradiso 100 m
Giardino Casa Vassalli 170 m
Fonte 180 m
Parco Giochi Barzaghi 180 m
Giardino Barzaghi 190 m
Ibis / Novotel 200 m
Butterfly Institute Fine Art 260 m
Lugano Paradiso 260 m
Parco Guidino 360 m
Collina Azzura 430 m

Grand Hotel Eden

Riva Paradiso 1, Paradiso, Lugano, Switzerland, 6900 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Paradiso part of Lugano, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Lugano Airport. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

270 meters to public transportation

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Hot tub

Facilities

Airport transfer

Bicycle rental

Valet parking

Pets allowed

Swimming pool [indoor]

Fitness center

Shuttle service

Free Wi-Fi in all rooms!

Value for money6.9
Distance to city center1.5 Km
Location rating8.5

Rooms available at Grand Hotel Eden

Excellent
Room comfort & quality

8.3

Deluxe room with front lake view double
...
  • Room size: 30 m²/323 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Superior room with side lake view Single occupancy
...
  • Room size: 30 m²/323 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Superior room with side lake view double
...
  • Room size: 30 m²/323 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Deluxe room with front lake view single occupancy
...
  • Room size: 30 m²/323 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Suite
...
  • Room size: 55 m²/592 ft²
  • Lake view
  • 1 double bed and 1 single b...
Enter dates to see prices
Junior Suite with front lake view
...
  • Room size: 35 m²/377 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Junior Suite - Single Use
...
    Enter dates to see prices
    Superior Side lake view
    ...
      Enter dates to see prices
      Single room - De Luxe
      ...
        Enter dates to see prices
        DBL Suite Room Bed and breakfast ( Breakfast )
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at Grand Hotel Eden?

          Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Grand Hotel Eden?

          Grand Hotel Eden is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Grand Hotel Eden also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Hotel Eden has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease.

          What are my dining options at Grand Hotel Eden?

          Grand Hotel Eden features an on-site restaurant for your dining convenience.

          What is the smoking policy at Grand Hotel Eden?

          Grand Hotel Eden does permit smoking in some areas and is not 100% smoke-free.

          What is the closest train, metro, or bus station to Grand Hotel Eden?

          The closest train, metro, or bus station is Lugano Paradiso, 260 m away from Grand Hotel Eden.

          What restaurants are nearby Grand Hotel Eden?

          Grand Hotel Eden’s neighborhood is Paradiso which includes popular restaurants such as Oasis Restaurant, Bar Golfo and Metamorphosis Ristorante.

          What are popular attractions near Grand Hotel Eden?

          Grand Hotel Eden’s location in the Paradiso neighborhood makes it close to famous attractions including Giardino Casa Vassalli, Parco Giochi Barzaghi and Giardino Barzaghi.

          What popular natural sightseeing spots are close to Grand Hotel Eden?

          Grand Hotel Eden is located within Paradiso, which makes it conveniently close to natural sights including Lago di Lugano-Acquedetto and Lago di Lugano-Lugano-Sub.

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          See map

          Explore the neighborhood

          Property ranking|Compared to 500 Lugano properties
          See all rankings
          Room comfort score
          8.3/10
          Room size
          35 sqm.
          Location score
          8.5/10
          Cleanliness score
          8/10
          Better than
          99
          %
          of Lugano properties
          Bigger than
          98
          %
          of Lugano properties
          Better than
          97
          %
          of Lugano properties
          Better than
          97
          %
          of Lugano properties
          Overall rating:

          7.7

          Very good
          32 reviews
          Cleanliness
          8.0
          Facilities
          6.0
          Location
          8.5
          Read all reviews >
          More about Grand Hotel Eden

          More about Grand Hotel Eden

          Grand Hotel Eden

          See more of Lugano when you stay at Grand Hotel Eden and experience all the benefits of a truly central location.
          Have a hassle-free trip while enjoying the services and amenities offered by Grand Hotel Eden. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Shuttle services provided by the hotel make exploring Lugano even more convenient.
          If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site.
          For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
          Equipped with handy amenities, guestrooms at Grand Hotel Eden guarantee a comfortable stay for all travelers. Some rooms at Grand Hotel Eden are equipped with air conditioning for your convenience. Some rooms at Grand Hotel Eden include special design features like a balcony or terrace. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms.
          The hotel also offers mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer and bathrobes are provided in some guest bathrooms.


          Dining and things to do

          If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
          Recreational facilities at Grand Hotel Eden are designed for escape and relaxation. Finish your vacation days right by dropping in at the massage, hot tub, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
          Get wet in the best way on sunny days by joining water-world activities like non-motorized water sports and motorized water sports.


          Reasons to stay here

          Rooms don't get much cheaper than here, being less than 99% of the city's accommodation.
          Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
          It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Lugano.

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          Amenities and facilities
          Good
          Facilities

          6

          Most talked about facilities

          View

          5 mentions

          Housekeeping

          3 mentions

          Breakfast

          1 mention

          Swimming Pool

          1 mention

          Languages spoken

          • English
          • French
          • German
          • Italian
          • Spanish

          Internet access

          • Free Wi-Fi in all rooms!
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Fitness center
          • Hot tub
          • Massage
          • Sauna
          • Spa
          • Steamroom
          • Swimming pool [indoor]
          • Tours
          • Water sports (motorized)
          • Water sports (non-motorized)

          Dining, drinking, and snacking

          • Bar
          • Restaurants
          • Room service [24-hour]

          Services and conveniences

          • Concierge
          • Daily housekeeping
          • Elevator
          • Laundry service
          • Luggage storage
          • Safety deposit boxes
          • Smoking area

          For the kids

          • Babysitting service
          • Family room

          Access

          • Check-in/out [express]
          • Front desk [24-hour]
          • Pets allowed

          Getting around

          • Airport transfer
          • Car park [charges apply]
          • Car park [on-site]
          • Shuttle service
          • Valet parking

          Sports equipment rental

          • Bicycle rental

          Available in all rooms

          • Air conditioning
          • Balcony/terrace
          • Bathrobes
          • Bathtub
          • Daily newspaper
          • Desk
          • Free bottled water
          • Hair dryer
          • In-room safe box
          • Interconnecting room(s) available
          • LAN Internet in room [free]
          • Mini bar
          • Non-smoking
          • On-demand movies
          • Satellite/cable channels
          • Wi-Fi [charges apply]
          Location
          Riva Paradiso 1, Paradiso, Lugano, Switzerland, 6900
          Excellent
          Location

          8.5

          Property policies
          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-1 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib may be requested directly from the property.
          Children 2-3 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 4 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • Please note that guests must pay a city tax of 4.70 CHF/person/night directly at the hotel upon check-out. This is an additional charge and is not included in the room rates.
          • When booking more than 5 rooms, different policies and additional supplements may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from14:00
          • Check-out until12:00

          Getting around

          • Distance from city center1.5 Km
          • Travel time to airport (minutes)7

          The property

          • Number of restaurants1
          • Number of rooms 115
          • Room voltage220
          • Year property opened1870
          • Most recent renovation2008

          Reviews of Grand Hotel Eden from real guests

          Provided by verified guests of Agoda
          7.7
          /
          10
          Cleanliness8.0
          Facilities6.0
          Location8.5
          Room comfort and quality8.3
          Service8.1
          Value for money6.9
          High score for Lugano
          Rating
          9+ Exceptional (6)
          8-9 Excellent (10)
          7-8 Very Good (7)
          6-7 Good (1)
          <6 Below Expectation (3)
          Time of the year
          Mar - May (7)
          Jun - Aug (11)
          Sep - Nov (9)
          Dec - Feb (0)
          All guests (32)
          All languages

          Show reviews that mention 

          Showing 27 verified guest comments
          12
          9.7
          Exceptional
          Wang
          Couple
          Stayed 2 nights in October 2011

          amazing hotel”

          perfect

          we had such a lovely stay at grand eden hoetl. everything is perfect. the room is nice and the view is amamzing. just relax on the balcony and enjoy the view.

          Reviewed November 03, 2011

          See room deals

          8.7
          Excellent
          Mohamed from United Arab Emirates
          Family with young children
          Deluxe room with front lake view single occupancy
          Stayed 2 nights in August 2013

          very nice hotel and the city”

          location, view and service

          Our stay in grand eden was great .. the superior room is much better than the deluxe room as the furniture is new but in the deluxe room the furniture is old

          Reviewed August 31, 2013

          See room deals

          10.0
          Exceptional
          Monther from United Arab Emirates
          Family with young children
          Superior room with side lake view double
          Stayed 2 nights in August 2014

          very nice Location”

          Location, free Wi Fi, and helpful staff

          I love staying in this hotel . helpful staff, very nice location I think it’s one of the best hotels in lugano

          Reviewed September 10, 2014

          See room deals

          8.0
          Excellent
          Pedram from Canada
          Family with young children
          Stayed 1 night in June 2010

          Designer shopping and Lake Views”

          the rooms are modern and nice compared to the old furnishings of other hotels
          the price is a bit high given the facitilies, also the gym

          The hotel is in Paradiso, a little (15 min) walk to lugano's city center. The gym is not great, but the rooms are very nice and modern. Given the lack of supply of fresh or newly renovated room sin the area, it was a good stay.

          Reviewed July 05, 2010

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          7.3
          Very good
          Zsolt from Hungary
          Couple
          Stayed 2 nights in July 2012

          Nice hotel a bit far from the center of Lugano”

          Very nice service and environment

          the city of lugano was more then beautiful, the hotel was nice to stay in, unfortunately we stayed only one night but we return to lugano for sure!

          Reviewed July 31, 2012

          See room deals

          10.0
          Exceptional
          supachai from Thailand
          Family with teens
          Superior room with side lake view double
          Stayed 1 night in September 2013

          I love this”

          Views Lake and shopping

          I was there with my family, The room that I stayed face to the lake views which was really nice, hotel located at the city center and very easy for shopping. I will go back, if i have time.

          Reviewed September 21, 2013

          See room deals

          9.3
          Exceptional
          Mohamed from United Arab Emirates
          Family with young children
          Superior room with side lake view Single occupancy
          Stayed 2 nights in August 2013

          the stay was great”

          clean, friend staff and very nice location

          the superior room is great and the view is very nice, the rooms are clean and the size of the room is good. i recommend the hotel.

          Reviewed September 01, 2013

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          9.0
          Exceptional
          Mohamed from United Arab Emirates
          Family with young children
          Superior room with side lake view double
          Stayed 2 nights in August 2013

          the stay was great”

          the staff was so friendly

          the superior room is great and the view is very nice, the rooms are clean and the size of the room is good. i recommend the hotel.

          Reviewed September 01, 2013

          See room deals

          8.7
          Excellent
          Mohamed from United Arab Emirates
          Family with young children
          Superior room with side lake view double
          Stayed 2 nights in August 2013

          the hotel is great”

          the view, clean room and very friendly staff

          the superior room is great and the view is very nice, the rooms are clean and the size of the room is good. i recommend the hotel. their elefator is so old.

          Reviewed September 01, 2013

          See room deals

          7.2
          Very good
          Jennie from Indonesia
          Family with young children
          Superior Double Room with Balcony
          Stayed 2 nights in July 2016

          Great location, need major renovation”

          Lovely location on the lake side. However the hotel looks old, they should do a major renovation since it claims as a 5-star hotel.. The coldest level of aircon is very hot about 28 celcius and only fan that comes out, when complaint they said that's the standard of the AC. I booked 5 rooms and all of my family member woke up sweating. The elevator is old and rusty. The staff is pleasant. The best part of the hotel is the pool and breakfast location overlooking the beautiful lake.

          Reviewed July 17, 2016

          See room deals

          7.3
          Very good
          Tariq from Saudi Arabia
          Couple
          Stayed 2 nights in September 2011

          Great view”

          Parking

          It was a nice hotel The room prices are a bit high The hotel has a great view and location It is a littel far from the shoping area As a conclusion it is a good hotel

          Reviewed October 01, 2011

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          4.7
          Nuthavooth from Germany
          Business traveler
          Deluxe room with front lake view single occupancy
          Stayed 3 nights in May 2013

          IS THIS A 5 STAR HOTEL? DON'T THINK SO”

          A very nice view from the room, a good Breakfast . Sorry I find only 2 thing.that is good for this hotel

          What can i say The best View you got from the room. But for me this is not a 5 star hotel. If i can rate it will give about 3.5 star only . the only 5 star i found is a 5 star sight .+ a 5 star View And it had a good Breakfast (4 star) THe bad thing of this hotel is the bed very old and not good for sleep.I paid 300 euro a night but the bed is like a YMCA ...all ypu can feel is the spring under the bed. And no have blanket (Funny but so) Pillow are very small. An a parking cost you 24+tax chf per night (Expensive) So if i come to lugano will never stay in this hotel again....

          Reviewed May 23, 2013

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          6.7
          Good
          Pedram from Canada
          Family with young children
          Stayed 1 night in June 2010

          Lugano Eden Review”

          most modern rooms, very nice compared to the other local hotels...price is good as well.
          the gym was pretty pathetic

          new modern rooms are newly renovated, very nice rooms are cheaper than the old styled more expensive ones. all the rooms have side views of the lake over all for the money great value, given the other hotels in the area are less than modern to say the least.

          Reviewed June 28, 2010

          See room deals

          8.7
          Excellent
          Chung from Hong Kong SAR, China
          Couple
          Superior room with side lake view double
          Stayed 1 night in May 2014

          Grand Hotel Eden”

          Comfortable, Great lake view and Friendly staff

          It was very close to tram station. however, it was a little bit far from train station

          Reviewed June 02, 2014

          See room deals

          7.7
          Very good
          Millicent from United Kingdom
          Couple
          Junior Suite with front lake view
          Stayed 2 nights in May 2014

          Location. Room Balcony. Space”

          Location. Room Balcony. Space

          Our room has a balcony overlooking the lake. View was great.

          Reviewed June 15, 2014

          See room deals

          8.3
          Excellent
          Adnan from Saudi Arabia
          Family with young children
          Superior room with side lake view double
          Stayed 4 nights in September 2013

          Good”

          Concisrge.staff.room

          It was relaxing the staff is helpful but it was a little bit far from city center 15 mins walk

          Reviewed September 28, 2013

          See room deals

          10.0
          Exceptional
          Monther from United Arab Emirates
          Couple
          Superior room with side lake view double
          Stayed 2 nights in April 2014

          Excellent”

          Surrounding + Location + Green views

          Surrounding + Location + Green views

          Reviewed May 24, 2014

          See room deals

          10.0
          Exceptional
          omar from Egypt
          Solo traveler
          Deluxe room with front lake view single occupancy
          Stayed 7 nights in September 2014

          Honest review”

          Location , Staff and Breakfast

          Fantastic

          Reviewed September 27, 2014

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          8.3
          Excellent
          Ka from Hong Kong SAR, China
          Couple
          Superior room with side lake view double
          Stayed 4 nights in May 2014

          very comfortable, excellent staff, helpful ”

          the staff, location , the view

          Very nice

          Reviewed May 15, 2014

          See room deals

          7.6
          Very good
          ahmed from United Arab Emirates
          Couple
          Deluxe room with front lake view double
          Stayed 3 nights in July 2016

          Old need to improve facilities but nice location ”

          Expansive

          Reviewed July 25, 2016

          See room deals

          12
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