7.7
8.5
Excellent
Location rating score
Grand Hotel Eden
270 meters to public transportation
Airport transfer
Free Wi-Fi in all rooms!
Hot tub
Sauna
| Value for money | 6.9 |
| Distance to city center | 1.5 Km |
| Location rating | 8.5 |
Rooms available at Grand Hotel Eden
- Room size: 30 m²/323 ft²
- Lake view
- 2 single beds
- Room size: 30 m²/323 ft²
- Lake view
- 2 single beds
- Room size: 30 m²/323 ft²
- Lake view
- 2 single beds
- Room size: 30 m²/323 ft²
- Lake view
- 2 single beds
- Room size: 55 m²/592 ft²
- Lake view
- 1 double bed and 1 single b...
- Room size: 35 m²/377 ft²
- Lake view
- 2 single beds
- Room size: 55 m²/592 ft²
- Room size: 30 m²/323 ft²
- Room size: 35 m²/377 ft²
Frequently asked questions
What time is check-in and check-out at Grand Hotel Eden?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Grand Hotel Eden?
Grand Hotel Eden is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Grand Hotel Eden also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Hotel Eden has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease.
What are my dining options at Grand Hotel Eden?
Grand Hotel Eden features an on-site restaurant for your dining convenience.
What is the smoking policy at Grand Hotel Eden?
Grand Hotel Eden does permit smoking in some areas and is not 100% smoke-free.
Renovated in 2008, the Grand Hotel Eden guarantees guests a pleasant stay whether in Lugano for business or pleasure. The excitement of the city center is only 1.5 Km away. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Butterfly Institute Fine Art, Fondazione Gabriele e Anna Braglia, Museo d’Arte Moderna.
Grand Hotel Eden also offers many facilities to enrich your stay in Lugano. 24-hour room service, free Wi-Fi in all rooms, daily housekeeping, 24-hour front desk, express check-in/check-out are just a few of the facilities that set Grand Hotel Eden apart from other hotels in the city.
All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. The hotel offers many unique recreational opportunities such as hot tub, fitness center, sauna, indoor pool, spa. Discover an engaging blend of professional service and a wide array of features at Grand Hotel Eden.
Most talked about facilities
View
5 mentions
Housekeeping
3 mentions
Breakfast
1 mention
Swimming Pool
1 mention
What they offer
Features at a glance
Languages spoken
- English
- German
- Spanish
- French
- Italian
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Spa
- Water sports (motorized)
- Hot tub
- Steamroom
- Water sports (non-motorized)
- Massage
- Swimming pool [indoor]
- Sauna
- Tours
Dining, drinking, and snacking
- Bar
- Restaurants
- Room service [24-hour]
Services and conveniences
- Concierge
- Laundry service
- Smoking area
- Daily housekeeping
- Luggage storage
- Elevator
- Safety deposit boxes
For the kids
- Babysitting service
- Family room
Access
- Check-in/out [express]
- Front desk [24-hour]
- Pets allowed
Getting around
- Airport transfer
- Car park [charges apply]
- Shuttle service
- Bicycle rental
- Car park [on-site]
- Valet parking
Available in all rooms
- Air conditioning
- Free bottled water
- Non-smoking
- Balcony/terrace
- Hair dryer
- On-demand movies
- Bathrobes
- In-room safe box
- Satellite/cable channels
- Bathtub
- Interconnecting room(s) available
- Wi-Fi [charges apply]
- Daily newspaper
- LAN Internet in room [free]
- Desk
- Mini bar
Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
| Guest's age | Extra bed |
|---|---|
Infant 0-1 year(s) | Stay for free if using existing bedding. Baby cot/crib may be requested directly from the property. |
Children 2-3 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 4 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- Please note that guests must pay a city tax of 4.70 CHF/person/night directly at the hotel upon check-out. This is an additional charge and is not included in the room rates.
- When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts
Check-in/Check-out
Getting around
The property
Reviews of Grand Hotel Eden from real guests
Show reviews that mention
amazing hotel”
we had such a lovely stay at grand eden hoetl. everything is perfect. the room is nice and the view is amamzing. just relax on the balcony and enjoy the view.
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very nice hotel and the city”
Our stay in grand eden was great .. the superior room is much better than the deluxe room as the furniture is new but in the deluxe room the furniture is old
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very nice Location”
I love staying in this hotel . helpful staff, very nice location I think it’s one of the best hotels in lugano
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Designer shopping and Lake Views”
The hotel is in Paradiso, a little (15 min) walk to lugano's city center. The gym is not great, but the rooms are very nice and modern. Given the lack of supply of fresh or newly renovated room sin the area, it was a good stay.
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Nice hotel a bit far from the center of Lugano”
the city of lugano was more then beautiful, the hotel was nice to stay in, unfortunately we stayed only one night but we return to lugano for sure!
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I love this”
I was there with my family, The room that I stayed face to the lake views which was really nice, hotel located at the city center and very easy for shopping. I will go back, if i have time.
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the stay was great”
the superior room is great and the view is very nice, the rooms are clean and the size of the room is good. i recommend the hotel.
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the stay was great”
the superior room is great and the view is very nice, the rooms are clean and the size of the room is good. i recommend the hotel.
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the hotel is great”
the superior room is great and the view is very nice, the rooms are clean and the size of the room is good. i recommend the hotel. their elefator is so old.
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Great location, need major renovation”
Lovely location on the lake side. However the hotel looks old, they should do a major renovation since it claims as a 5-star hotel.. The coldest level of aircon is very hot about 28 celcius and only fan that comes out, when complaint they said that's the standard of the AC. I booked 5 rooms and all of my family member woke up sweating. The elevator is old and rusty. The staff is pleasant. The best part of the hotel is the pool and breakfast location overlooking the beautiful lake.
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Great view”
It was a nice hotel The room prices are a bit high The hotel has a great view and location It is a littel far from the shoping area As a conclusion it is a good hotel
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IS THIS A 5 STAR HOTEL? DON'T THINK SO”
What can i say The best View you got from the room. But for me this is not a 5 star hotel. If i can rate it will give about 3.5 star only . the only 5 star i found is a 5 star sight .+ a 5 star View And it had a good Breakfast (4 star) THe bad thing of this hotel is the bed very old and not good for sleep.I paid 300 euro a night but the bed is like a YMCA ...all ypu can feel is the spring under the bed. And no have blanket (Funny but so) Pillow are very small. An a parking cost you 24+tax chf per night (Expensive) So if i come to lugano will never stay in this hotel again....
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Lugano Eden Review”
new modern rooms are newly renovated, very nice rooms are cheaper than the old styled more expensive ones. all the rooms have side views of the lake over all for the money great value, given the other hotels in the area are less than modern to say the least.
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Grand Hotel Eden”
It was very close to tram station. however, it was a little bit far from train station
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Location. Room Balcony. Space”
Our room has a balcony overlooking the lake. View was great.
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Good”
It was relaxing the staff is helpful but it was a little bit far from city center 15 mins walk
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Excellent”
Surrounding + Location + Green views
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Honest review”
Fantastic
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very comfortable, excellent staff, helpful ”
Very nice
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Old need to improve facilities but nice location ”
Expansive
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