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About this property

Description

Well positioned in Innsbruck's city center, Grand Hotel Europa is the ideal point of departure for your excursions in Innsbruck. From here, guests can enjoy easy access to all that the lively city has to offer. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks such as Cinematograph, Tiroler Landesmuseum Ferdinandeum, and Casino Innsbruck. World Hotels is renowned for its quality services and friendly staff, and Grand Hotel Europa lives up to expectations. Laundry service/dry cleaning, babysitting, room service, meeting facilities, and a bar/pub are just a few of the facilities that set Grand Hotel Europa apart from other hotels in the city. Experience high quality room facilities including a coffee/tea maker, separate shower and tub, satellite/cable TV, bathrobes, and DVD/CD player to help you recharge after a long day. The hotel offers fantastic facilities including a steam room and sauna to help you unwind after an action-packed day in the city. Grand Hotel Europa is your one-stop destination for quality hotel accommodations in Innsbruck.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Shuttle service

Things to do, ways to relax

  • Fitness center
  • Hiking
  • Massage(s)
  • Sauna
  • Ski equipment rentals
  • Skiing
  • Steamroom

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Daily housekeeping
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shared lounge/TV area
  • Smoking area

For the kids

  • Babysitting service

Access

  • Check-in [24-hour]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • German
  • Italian
  • Russian
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Must use an extra bed
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 25 EUR
Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 0.5 km
Distance to Airport: 5Km
Internet Usage Fee: 0 EUR
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 1
Number of Rooms : 108
Parking Fee (per day): 19 EUR
Reception Open Until: 12:00 AM
Room Voltage: 220
Year Hotel Built: 1869
Year Hotel Last Renovated: 2010
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Verified traveler reviews

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Excellent



based on 38 reviews
  • Cleanliness 9.0
  • Facilities 7.3
  • Location 9.6
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for money 8.2
  • Food/Dining 8.1
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HENRY from Singapore
Business traveler
Stayed 2 nights in October 2015
Good location, bad room service
Good Location, good wifi and good check-in service
I stayed 2 days at the Grand Hotel Europa. Highly recommended for those who want to visit Venice as you do not need to drag your bags through boats and alleys to reach your hotel. The hotel is just across Veniza Maestre station - one stop before Venza St Lucia. My stay experience has been good as the hotel provide very good wifi reception and the check in is smooth. However the rooms is noisy as it faces the busy railway station. I can live with that. My bad experience is the room service. After my breakfast I came back to my room and the lady was cleaning the room. She left immediately as i get into the room. However when I left 30 minutes later and hang the "Makeup Room" label on the door knob, the room was not clean after I came back in the evening.
Reviewed November 05, 2015
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HENRY from Singapore
Business traveler
Stayed 2 nights in October 2015
Clean and Good Location
Is is just across the train station and is convenient. 10 minutes walk to Alstadt and the room is clean and modern.
The hotel location just across the railway station is ideal. However I am sure the hotel can afford 1 bottle of water per day instead of 1 bottle of water per stay!
Reviewed November 02, 2015
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PETER from Australia
Couple
Stayed one night in August 2015
Impossible to fault this hotel
Sensational staff, clean and comfy room and convenient parking
This is an outstanding place to stay. Everything is ten out of ten. The staff are some of the best we have ever had. So welcoming and helpful. The room is great. Location is also good. Car parking very easy. Impossible to fault
Reviewed September 06, 2015
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PETER from Australia
Couple
Stayed one night in August 2015
Absolutely outstanding hotel
Fantastic staff, comfy room and very clean
It is impossible to fault the staff at this hotel. We had an issue that required help and they could not do enough for us. The hotel is very well located. The room and bed was very clean and comfortable. Breakfast was also good. Ten out of ten for this hotel.
Reviewed August 30, 2015
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Yang from China
Family with older children
Standard Double Room
Stayed 3 nights in February 2015
Good Experience
Conveniet location, good staff performance, clean room
Reviewed March 02, 2015
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Anvida from Thailand
Family with young children
Superior Double Room
Stayed one night in July 2014
wondeful hotel
design location service
very pleasant stay
Reviewed January 03, 2015
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YUEN from Hong Kong
Couple
Standard Double Room
Stayed one night in October 2014
Great location opposite to train station
Great location. Clean & big room. Nice staff
Nice stay overall, clean room with all things. Great location just opposite to main train station, 10 mins walk to old town
Reviewed October 11, 2014
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Phil from New Zealand
Couple
Superior Double Room
Stayed one night in September 2014
Pleasantly surprised
Room size was good, good service, nice atmosphere
It was great, we had a wonderful time in Innsbruck. Food could have been kept hotter as some was quite cold.
Reviewed October 01, 2014
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Felicia from Malaysia
Family with older children
Standard Double Room
Stayed one night in July 2014
Superb location, beautiful city
Great location, friendly staff, comfortable room
It was a wonderful experience with this hotel. It is located right opposite the train station, which takes about 2 mins to get there. And as it is a small city, it takes only 15 mins to walk to the main city attractions as well as the gondola to take you up the mountains. the staff was extremely friendly and the people there were tremendously helpful and passionate. A definitely recommended must go.
Reviewed July 28, 2014
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Kian from Singapore
Couple
Standard Double Room
Stayed one night in April 2014
Great hotel
location, service, quality
Was in Innsbruck for a honeymoon stop over. Arrived early in the morning at 4am, and thou check-in is available only after 11am, the staff still allowed us to check in at 4am and this gives us a great time to rest before moving out later in the morning Room was spacious and also clean. Bed was comfortable and the chrome equipments in the room were very well maintained and couldnt see any fingerprints which shows the quality of the housekeeping Staff were courteous and knowledgeable and provided info to us on the sights to see and directions around Great hotel, which is easily accessible as it is just infront of the train station. Safety were ensured as the main door was locked after dark with only access for guests Close proximity to the town center which is within walking distance Value for money and comfort. Great breakfast. Only drawback is slow internet access which can be compensated by the comfort of the room and service quality
Reviewed May 05, 2014
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