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Grand Hotel Hermitage

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Based on 47 reviewsSee what guests said
6.6
Grand Hotel Hermitage
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6.6 Good location
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6.6Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Balcony/terrace

  • Room service [24-hour]

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Room choices
Double
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  • City view
  • 18 m²/194 ft²
  • 1 double bed
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Triple
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  • City view
  • 23 m²/248 ft²
  • 3 single beds
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Single
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  • City view
  • 14 m²/151 ft²
  • 1 single bed and 1 double b...
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                Verified guest reviews

                Agoda Reviews (47)
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                Cleanliness6.3
                Facilities5.3
                Location6.6
                Room comfort and quality6.6
                Service6.5
                Value for money7.6
                Provided by verified guests of Agoda
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                Showing 44 verified guest comments
                12345
                2.0
                Loub from Jordan
                Solo traveler
                Double
                Stayed 2 nights in March 2017
                Worst hotel I ever been at
                Poor location No restaurant in the hotel. No bar in the hotel. You can't have a cup of coffee even.,. Internet is super slow and keeps disconnect. Very small room and every thing smells
                Reviewed March 30, 2017
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                4.8
                Petrina from Australia
                Solo traveler
                Single
                Stayed 2 nights in September 2016
                Don't leave valuables in your room
                Understaffed
                Reviewed October 03, 2016
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                3.7
                Ching from Malaysia
                Couple
                Double
                Stayed 2 nights in February 2016
                bad
                poor staff service
                Reviewed February 29, 2016
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                2.3
                Judie from Australia
                Couple
                Single
                Stayed 1 night in October 2012
                A terrible establishment - a rip off
                Absolutely nothing positive
                This was listed as a four star hotel. The beds had fleas and other bugs and the rooms stank of smoke. Four stars is a lie. When I complained along with every other guest I was told the money ceould not be refunded. I am very angry to have been folled into believeing the price and the advertising.
                Reviewed October 19, 2012
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                6.3
                MARINA from Australia
                Couple
                Double
                Stayed 4 nights in August 2011
                Nice spacious hotel
                Large rooms with large balcony. Busstop is very nearby and runs very frequently.
                Hermitage provided a reasonably priced accommodation. It was quite far from city centre but bus route took us straight to termini. Internet was overpriced. Breakfast was average quality but there was variety. We had to pay city tax with this hotel 3 euro pp per night and we weren't aware of this. Beds weren't comfortable.
                Reviewed August 27, 2011
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                8.7
                Xeniya from Kazakhstan
                Couple
                Double
                Stayed 2 nights in January 2011
                good hotel and nice facilities
                1. good and cozy rooms 2. good breakfast
                1. a little bit expensive wifi internet 2. slow service
                overall, i was pleased staying in the hotel. unfortunately, airconditioner works only on "summer mode", i.g. it is possible to cool the air but not to make it warm.
                Reviewed January 12, 2011
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                4.7
                Vita from Latvia
                Couple
                Double
                Stayed 3 nights in September 2010
                Grand Hermitage Hotel,
                good breakfast
                stated above
                Quite old hotel, far from city center. Staff (almost 50% of them) don't speak and understand English.
                Reviewed September 27, 2010
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                4.7
                ANTONIO from Spain
                Couple
                Single
                Stayed 3 nights in September 2014
                hotel sobrevalorado
                personal, servicio y poco mas
                normal. hotel viejo. grietas y humedad en cafetería, falta de cortinas en cuarto de baño que hacia que se mojase todo.
                Reviewed October 14, 2014
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                8.3
                pablo from Argentina
                Solo traveler
                Single
                Stayed 5 nights in June 2012
                excelente atención y servicios
                amplia habitación, con todo, excelente desayuno
                excelente hotel a 20 minutos en bus del centro de la roma turística... el único problema es que hay solo una línea de bus que pasa por el hotel y demora bastante, no se caracteriza por la puntualidad europea.
                Reviewed February 13, 2013
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                2.7
                Paola from Argentina
                Couple
                Double
                Stayed 2 nights in June 2012
                Hotel inseguro
                Ninguno
                Estaba sucio. La puerta de la habitación se podía abrir sin llave! Nos cobraron un impuesto del cual no estabamos informados y no nos avisaron al hacer el check in
                Reviewed November 14, 2012
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                12345
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                Grand Hotel Hermitage
                |Good 6.6
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