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Good6.8
Based on20reviews
Grand Hotel Milano Malpensa
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6.3 Good location
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6.3Location
  • Air conditioning

  • Bar

  • Elevator

  • Coffee shop

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Family Room
  • 50 m²
  • 3 double beds
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Smart Double Room for Single Use
  • 25 m²
  • 3 double beds
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Twin Standard
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    Club Double Room for Single Use
    • 25 m²
    • Non-smoking room
    • 2 single beds and 1 double ...
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    Smart Double or Twin Room
    • 25 m²
    • 3 double beds
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    Twin Superior
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      Triple Room
      • Street view
      • 30 m²
      • 3 single beds or 1 single b...
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      Suite
      • 50 m²
      • Non-smoking room
      • 1 double bed and 1 sofa bed
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      Club Double or Twin
      • 25 m²
      • 3 double beds
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      Triple Superior
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        Family Room Superior
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          Double Standard
          • 25 m²
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          Double Single Use Superior
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            Double Superior
            • 25 m²
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            Suite Superior
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              Double Single Use Standard
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                Nearest essentials

                • Airports
                  • 7 km
                  • Milan Malpensa Airport (MXP)
                  • 38 km
                  • Lugano Airport (LUG)
                • Bus and rail stations
                  • 1.3 km
                  • Somma Lombardo Train Station
                  • 2.4 km
                  • Vergiate Train Station

                More about Grand Hotel Milano Malpensa

                An overview

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                Verified guest reviews

                Agoda Reviews (20)
                Booking.com Reviews (1037)

                4.9

                Filter by traveler type:
                • Cleanliness 7.2
                • Facilities 6.2
                • Location 6.3
                • Room comfort and quality 7.0
                • Service 6.4
                • Value for money 7.9
                Review score
                • Cleanliness 6.0
                • Facilities 4.0
                • Location 3.0
                • Room comfort and quality 6.0
                • Service 6.0
                • Value for money 6.0
                Very good
                • Cleanliness 7.5
                • Facilities 8.0
                • Location 7.3
                • Room comfort and quality 7.4
                • Service 6.8
                • Value for money 8.8
                Very good
                • Cleanliness 7.4
                • Facilities 7.0
                • Location 6.0
                • Room comfort and quality 6.0
                • Service 7.4
                • Value for money 7.7
                Review score
                • Cleanliness 6.0
                • Facilities 4.0
                • Location 7.0
                • Service 2.0
                • Value for money 7.0
                • Cleanliness 8.0
                • Location 6.0
                • Room comfort and quality 6.0
                • Service 6.0
                • Value for money 8.0
                Provided by verified guests of Agoda
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                Room type
                • Club Double or Twin
                • Family Room
                • Smart Double Room for Single Use
                • Smart Double or Twin Room

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                Showing 18 verified reviews
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                7.6
                aghy from Indonesia
                Family with teens
                Family Room
                Stayed 1 night in December 2016
                Affordable hotel near Malpensa Airport”
                The rate is unbelievable cheap, but offers standard facilities as a 4 star hotel. The room size is quite large, clean and comfy. There are 2 things that has to be improved: 1. The sound from parking area coming to inside the room. It quite annoying especially during night. 2. The unfriendly hotel staff who never smile and did not say thank you after we checked out But overall we satisfy
                Reviewed January 10, 2017
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                4.4
                Waqas from Pakistan
                Business traveler
                Club Double or Twin
                Stayed 1 night in December 2016
                Not satisfied”
                They have shuttle bus but work limited hours , I wait at airport 1 hour . And after 10.30 no drop facility , it's mean to force check out before 10.30
                Reviewed December 18, 2016
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                8.8
                Bilal from South Korea
                Solo traveler
                Club Double or Twin
                Stayed 1 night in November 2016
                best stay”
                really very good stay. location is difficult to reach but it will be nice if u make a shuttle service appointment.
                Reviewed November 27, 2016
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                8.8
                Eytan from Austria
                Couple
                Smart Double or Twin Room
                Stayed 1 night in July 2016
                Great location for airport, convenient romm and very competitive cost”
                nothing to add
                Reviewed July 18, 2016
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                5.2
                VITTORIA from Australia
                Solo traveler
                Smart Double Room for Single Use
                Stayed 1 night in May 2016
                Asked for wake up call - did not get this missed flight”
                Much further away than was advised by operator - told taxi 20 euro - cost more tha 35 euro
                Reviewed May 24, 2016
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                5.7
                Chris from Greece
                Business traveler
                Smart Double Room for Single Use
                Stayed 1 night in February 2015
                So much for nothing special”
                Price price price
                Reviewed February 25, 2015
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                9.0
                michael from United States
                Couple
                Stayed 1 night in August 2014
                holiday”
                price courtesy of staff transfer to airport
                Great place to stay
                Reviewed September 01, 2014
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                5.3
                Alexander from United States
                Couple
                Smart Double Room for Single Use
                Stayed 1 night in February 2014
                This hotel needs to get it's act together.”
                -
                we walked around Malpensa airport for 2 hours asking taxi drivers if anyone had heard of this hotel which most hadn't (a red flag but it turned out the hotel was under newer management.) We tried calling the hotel and the voice recording in Italian went on forever; finally my wife called again and after waiting heard something in English to hold. We tried calling for help and apparently the hotel hung up on you. When we did finally find a cabby who had heard of it, and overcharged us 10-20 Euro's for the short ride, we got to the check-in desk. It turns out, if you call in advance they will set up a shuttle to pick you up between the hours of 0800-2300 but between 2100-2300 they don't keep the driver on call if no one has set it up in advance. I needed a pick up the next morning at 0740 to catch our international flight and the night guy at the desk said there would be a 10 Euro charge for being outside the shuttle hours. I did get the manager to waive this the next morning after explaining how ridiculous the situation had been the night before. One other thing, the restaurant was thankfully still open when we got there. My wife and I ordered off the menu which did have English translations. So I ordered the scallops with lemon sauce; veal scallopini (which I don't eat,) came out. I had to point to the scallop shell on my wifes plate to explain what it should have been. The cauliflower and the canolie for dessert were inedible. Also, when I booked I tried to book with the option of breakfast, as I always do but this hotel didn't give that option even though they offered breakfast; they could simply have offered a second rate that was that much higher.
                Reviewed February 23, 2014
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                5.3
                Carrie from United States
                Couple
                Smart Double or Twin Room
                Stayed 1 night in February 2014
                Disappointing, irritable staff”
                close to airport, most economic in area
                This rather atrociously colored lime and turquoise hotel's only real good characteristic was fairly close location to the airport and reasonably priced for the area. Getting to the hotel was quite inconvenient without a car as it either required multiple subway and train transfers from central station or an over 100 euro taxi ride. The reception staff was either not able to follow fairly simple English instructions or almost hostile in manner. The man who checked us out in the morning was extremely unfriendly. On the upside the man who was in charge of the breakfast was very hospitable. The shuttle driver was also quite nice though he did take crazy driving to the extreme and dropped us off quite a long way from our check-in desk, which was inconvenient with our luggage. Shuttle service was free after 8 am and only 10 euros before which is different from the listing which says 13. The location is fairly near to a major highway so road noise was very loud with the windows open. There were multiple broken fixtures in the room and everything had the general air of only being cleaned as much as necessary, but no more. Otherwise the room had an adequate amount of space, normal amenities, and a comfortable bed. It was definitely our least favorite hotel out of the six we stayed at in Italy. As far as I know there was really no reason to stay in this suburb of Milan besides airport access. In regards to having a place to sleep before an early flight, it was adequate place though probably best for a person with a car. For us it ended up being equivalent to staying at a more expensive hotel closer to public transit as travel costs to get to the hotel were considerable.
                Reviewed February 14, 2014
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                2.8
                DAVID from Mexico
                Family with teens
                Family Room
                Stayed 1 night in June 2016
                Infestado de insectos ”
                el hotel parece de paso, esta infestado de insectos en los cuatro cuartos que nos mostraron, sin aire acondicionado y con olor repugnante en todo el hotel, aparte de asqueroso.
                Reviewed June 18, 2016
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