Grand Hotel Saigon
2017

Grand Hotel Saigon

No. 8 Dong Khoi Street, Ben Nghe Ward, District 1, Ho Chi Minh City, District 1, Ho Chi Minh City, Vietnam
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Deluxe King - Bedroom Grand Hotel Saigon
Deluxe King - Bedroom
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    Lobby Grand Hotel Saigon
    Lobby Grand Hotel Saigon
    Interior view Grand Hotel Saigon
    Deluxe King - Bedroom Grand Hotel Saigon
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    Exterior view Grand Hotel Saigon

    Guest reviews

    8.5
    Excellent
    /10
    (2748 reviews)See what guests said
    10.0
    Exceptional

    "Very nice location, near to Saigon Square, 137 Massage shop..."

    BumRo

    -

    December 26, 2018

    8.7
    Excellent cleanliness
    Recommended by 92% of guests

    Property highlights

    • Airport transfer

    • Located in heart of Ho Chi Minh City

    • Currency exchange

    • Free Wi-Fi in all rooms!

    This property is in high demand!Last booked 3 hours ago | 8 travelers are looking at this property right now
    Exceptional
    Location
    9.2
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Dong Khoi Street30 m
  • Artbook40 m
  • Lucky Plaza60 m
  • Ninh Khuong Hand Embroidery100 m
  • Emem110 m
  • Cao Minh Tailor110 m
  • Tropic110 m
  • NGA Art And Craft130 m
  • Tanpopo140 m
  • Bitexco Financial Tower - Saigon Skydeck300 m
  • Value for money8.2
    Distance to city center2.0 km
    Location rating9.2
    Nearest airportTan Son Nhat International Airport (SGN)
    Distance to airport6.5 km
    Select your room
    8.4
    Excellent
    Room comfort & quality
    Grand Executive Suite, Club lounge access, 1 King
    Grand Executive Suite, Club lounge access, 1 King
    ...
    • Room size: 50 m²/538 ft²
    • Pool view
    • 1 king bed
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    Deluxe King
    Deluxe King
    ...
    • Room size: 30 m²/323 ft²
    • Garden view
    • 1 double bed
    Enter dates to see prices
    Senior Deluxe City View Double Bed
    Senior Deluxe City View Double Bed
    ...
    • Room size: 35 m²/377 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Premium Deluxe Twin
    Premium Deluxe Twin
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Luxury Suite King
    Luxury Suite King
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 super king bed
    Enter dates to see prices
    Grand Executive King
    Grand Executive King
    ...
    • Room size: 35 m²/377 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Senior Deluxe Twin Room
    Senior Deluxe Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Premium Deluxe King
    Premium Deluxe King
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Executive Twin Room
    Executive Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • Pool view
    • 2 single beds
    Enter dates to see prices
    Grand Executive Twin Room
    Grand Executive Twin Room
    ...
    • Room size: 35 m²/377 ft²
    • Shower and bathtub
    • 2 single beds
    Enter dates to see prices
    Have a question for Grand Hotel Saigon?

    What people love about the property

    • 8.4
      Excellent

      "Nice hotel, clean and great location."

      An

      |

      June 16, 2018

    • 8.4
      Excellent

      "Helpful and friendly staff"

      Eddie T.

      |

      July 16, 2018

    • 9.2
      Exceptional

      "Thumbs up to the staffs, helpful and friendly + good English."

      Goh

      |

      May 29, 2018

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    More about Grand Hotel Saigon

    More about Grand Hotel Saigon

    10.0
    Exceptional

    "Upon check-in we were upgraded to a suite in the "Ancient Wi..."

    Nerissa

    |

    September 17, 2018

    An overview

    Show less

    What they offer

    9.2
    Exceptional

    "Will stay again."

    Chiew M.

    |

    September 3, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Vietnamese cuisine
    Vietnamese cuisine
    Saigon Corner
    30 m Vietnamese
    Central Restaurant
    130 m Vietnamese
    Vietnam House Restaurant
    140 m Vietnamese
    American cuisine
    American cuisine
    Jaspas Restaurant
    80 m American, Asian, European
    The Cupping Room - Brew bar & Roastery
    100 m American, Italian
    Black Cat
    130 m American, Bar, Pub
    Asian cuisine
    Asian cuisine
    The Royal Pavilion
    20 m Asian, Chinese
    MAY Restaurant and Bar
    40 m Asian, Bar, European
    Continental Palace Restaurant
    40 m Asian, Chinese, Vietnamese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (2748)Booking.com Reviews (1527)
    8.5
    /
    10
    Cleanliness8.7
    Facilities8.2
    Location9.2
    Room comfort and quality8.4
    Service8.4
    Value for money8.2
    Provided by verified guests of Agoda
    All languages
    All guests (2748)
    All room types

    Show reviews that mention 

    Showing 2162 verified guest comments
    12345
    10.0
    Exceptional
    Michael from Thailand
    Solo traveler
    Deluxe King
    Stayed 1 night in February 2019
    Exceptional”
    Great hotel in excellent downtown location. Very friendly and helpful staff. Excellent buffet breakfast. Lovely pool area and good fitness center. Very comfortable and enjoyable place to stay. Informed staff of room down the hall with kids running and yelling in the hallway at night and problem was quickly resolved. Would surely stay here again.
    Reviewed February 09, 2019
    10.0
    Exceptional
    Christian from Switzerland
    Couple
    Premium Deluxe Twin
    Stayed 2 nights in February 2019
    The best choice”
    Everything perfect: Hotel, Lobby, Room, Pool, Breakfast, Staff, Location
    Reviewed February 15, 2019
    8.0
    Excellent
    Karol from Singapore
    Family with teens
    Deluxe King
    Stayed 4 nights in December 2018
    Unnecessary approach creating a bad feeling”
    We were happy to go back stsyvatvthe Grand however when checking in we had an unpleasant experience. I had made two separate bookings, one through the Grand website and one through Agoda. For the booking with Agoda I had accidentally clicked 1 adult instead of 2 adults. When I realised I read the fine print and it said the Grand King deluxe room was for up to 3 people anyway and we were only 2 so didn’t think my mistake was a problem and a room charge for one or two adults is the same anyway. When we were checking in they insisted on charging me an extra $25US for each night for this. I asked if they could not do that but they very strongly insisted. It was not a good start to our 8 days at the hotel and arrival back in Vietnam after quite a few years. We are returning to the hotel for Christmas and hope that we will not face any unpleasant experiences this time. It is a nice hotel but that was not a nice way to start our holiday.
    Reviewed December 24, 2018
    Wednesday, December 26, 2018 Dear Karol, Thank you for taking your valuable time to communicate to us why our service did not meet your expectations. Please accept our sincerest apology for the inconveniences we have caused you. In the meantime, we strive to clarify the problems as well as solutions available in order to prevent this problem from occurring again in the future. We deeply understand how important to be of your choice and we want to do the best we can. Again, we highly appreciate your feedback since it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Le Huu Thanh Duty Manager
    Responded December 26, 2018
    Grand Hotel Saigon
    8.4
    Excellent
    Mohamed from Singapore
    Business traveler
    Senior Deluxe City View Double Bed
    Stayed 3 nights in December 2018
    Great Saigon at Grand!”
    Nice location, great ambience, staff are fantastic. I accidentally left my mobile phone at the breakfast table. They took it and passed it to front desk reception when i went back there 1/2 hour later. Very very honest people.
    Reviewed December 08, 2018
    Wednesday,December26, 2018 Dear Mohamed, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Le Huu Thanh Duty Manager
    Responded December 26, 2018
    Grand Hotel Saigon
    8.4
    Excellent
    Eti from Israel
    Group
    Grand Executive King
    Stayed 3 nights in November 2018
    A very nice hotel but not a 5 star one”
    Very good location, nice rooms, great breakfast, beautiful pool (which we didnt use) but, we took 2 face towels for our day trip (we obviously brought them back) but the house keeping lady left us a note saying that the towels were missing... we had to pay extra for coffee (latte, cappuccino, hot chocolate), the showers in the pool (we took a shower before our flight) were outdated, and the hotel lobby is full of suitcases since there is no close room to keep the language. So as I wrote above, its a very good hotel but need some improvements in order to make it excellent or 5 star.
    Reviewed November 22, 2018
    Monday, 26th November 2018 Dear ETI, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager
    Responded November 26, 2018
    Grand Hotel Saigon
    6.4
    Good
    Dao from Australia
    Couple
    Senior Deluxe City View Double Bed
    Stayed 7 nights in January 2019
    Good”
    Staff were not too friendly, when they saw you they either ignored or avoided you, room was small and a bit old even we stayed at the luxury wing (senior deluxe room) which just builded a few years go, breakfast was average, the only credit of this hotel is the location if you want to stay in the centre.
    Reviewed January 24, 2019
    10.0
    Exceptional
    Nerissa from Philippines
    Family with teens
    Senior Deluxe City View Double Bed
    Stayed 2 nights in September 2018
    Beyond Expectations”
    Upon check-in we were upgraded to a suite in the "Ancient Wing" which was really lovely. Big, comfortable rooms with a balcony. Good view of the city and the Saigon River. A wonderful view of the courtyard and pool. Flowers and chocolates in the evening. Staff were courteous and so helpful in every way. It was an amazing stay. Will definitely come here again.
    Reviewed September 17, 2018
    Friday, 2nd November, 2018 Dear Ms. Nerissa, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat
    Responded November 02, 2018
    Grand Hotel Saigon
    10.0
    Exceptional
    Bruce from Australia
    Couple
    Deluxe King
    Stayed 5 nights in August 2018
    Great stay”
    The Grand is in a great location just a short walk to many of the sights you would want to see. The area is safe for going for an evening stroll. The hotel staff are most welcoming and as friendly as you could hope for. Rooms are a decent size. The amenities were clean and well maintained. The Bar and restaurant on the 21st floor had magnificent views. The beds were very comfortable and we had excellent nights sleep. It had many areas where you could have a quiet relaxing coffee (or other drink) read a book without being disturb. Totally had a good time
    Reviewed September 06, 2018
    Friday, 2nd November, 2018 Dear Mr. Bruce, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat
    Responded November 02, 2018
    Grand Hotel Saigon
    10.0
    Exceptional
    Bertrand from United States
    Business traveler
    Deluxe King
    Stayed 4 nights in August 2018
    Excellent Ho Chi Minh Venue”
    Located in the heart of District 1, the Grand Hotel is both elegant as well as extremely comfortable. The staff is exceptional and meet your every wish with a briught smile and cheery disposition. Close to not all all major business offices, both shopping and restaurants are nearby as well as wonderful lounges to meet ckients in after work.
    Reviewed August 31, 2018
    9.2
    Exceptional
    Cyprus from Philippines
    Business traveler
    Deluxe King
    Stayed 2 nights in August 2018
    Right in the heart of Saigon”
    As a business traveller, you will need to stay in a hotel accessible not just for your meetings but also you want to make sure it's within a stone throw away from restaurants and coffee shops so you can work remotely. Grand Hotel Saigon is just that.
    Reviewed August 29, 2018
    9.6
    Exceptional
    Irene from Australia
    Solo traveler
    Premium Deluxe Twin
    Stayed 2 nights in December 2018
    I would stay here again for sure”
    Can't beat the location if nothing else, but the Grand is something else. Its lovely. The rooftop bar for one! Yep. Stay here.
    Reviewed January 22, 2019
    10.0
    Exceptional
    Andreas from Thailand
    Couple
    Premium Deluxe King
    Stayed 3 nights in January 2019
    Grand stay at the Grand Hotel Saigon”
    Being there the first time we were really surprised and satisfied at once. Great, friendly and helpful staff, big and clean rooms, an extraordinary breakfast, a roof top bar with astonishing views - there was really nothing to complain. From the hotel you can reach nearly every city high light by feet, but you musn‘t. We surely will come back!
    Reviewed January 12, 2019
    Monday, January 14, 2019 Dear Andreas, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Le Huu Thanh Duty Manager
    Responded January 14, 2019
    Grand Hotel Saigon
    9.6
    Exceptional
    Cheryl from Australia
    Couple
    Grand Executive King
    Stayed 2 nights in November 2018
    Beautiful Hotel”
    We stayed her for 2 nights at the end of our vietnam trip. The hotel was lovely, we stayed in the original section, which we loved. The staff were lovely, the lady at the pool bar was very attentive. Reception lady was also very nice and was very apologetic when we mentioned about the bed being very hard (as most are in Vietnam). The breakfast was amazing with a huge variety of food available. The area is really good with a vast amount of good restaurants close by. We would likely stay again although i hope the bed is updated to a more comfortable one.
    Reviewed December 07, 2018
    Wednesday,December26, 2018 Dear Cheryl, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Le Huu Thanh Duty Manager
    Responded December 26, 2018
    Grand Hotel Saigon
    8.0
    Excellent
    Stuart from Australia
    Family with teens
    Grand Executive King
    Stayed 2 nights in July 2018
    Great Location, nice setting in old section”
    We purchased 2 rooms to fit in 2 adults and 3 children, the rooms where large and more than capable of sleeping the entire family. But this hotel charged us extra money for our younger daughter................A little hungry and this soured our start to this stay.
    Reviewed July 14, 2018
    8.0
    Excellent
    DORIANE from United Kingdom
    Family with teens
    Deluxe King
    Stayed 2 nights in June 2018
    Beautiful hotel well situated”
    The Grand Hotel is well located and had great facilities. The pool area is beautiful and the breakfast outstanding. It is though overpriced and one can get better value for money close by. The reservation staff was totally inflexible when it came to make some changes to my booking. I do not advise to make a payment before hand as it will be impossible to have a coma changed after.
    Reviewed June 25, 2018
    9.2
    Exceptional
    Goh from Malaysia
    Group
    Deluxe King
    Stayed 3 nights in May 2018
    Excellent location, few minutes walked every where”
    Thumbs up to the staffs, helpful and friendly + good English. Breakfast sread is good but the ventilation need to improved. We got the up grade to the wing wing; please do pay extra for the city view instead garden view as the original room we booked looked tired, small + no natural sun lights
    Reviewed May 29, 2018
    10.0
    Exceptional
    David from Canada
    Couple
    Deluxe King
    Stayed 2 nights in May 2018
    Exceptional”
    Great staff, clean, comfortable, nice pool, gym OK, best breakfast buffet that I had in my month holiday and I stayed at many hotels. Congratulations great job overall. A little pricy, so thanks goodness for Agoda. Got and amazing price. Thanks Agoda
    Reviewed May 29, 2018
    8.4
    Excellent
    Jessie from Singapore
    Couple
    Senior Deluxe City View Double Bed
    Stayed 2 nights in May 2018
    A good option”
    The hotel was nice- it seemed a bit dated but that added to the charm. The breakfast was fantastic- lots of choices for all. Would stay again but hopefully in a room with a better view/location within hotel.
    Reviewed May 27, 2018
    10.0
    Exceptional
    ROB from Australia
    Couple
    Deluxe King
    Stayed 2 nights in May 2018
    ONE OF THE BEST IN HO CHI MINH CITY”
    Stayed 2 nights, Staff were exceptional from Front Desk, Customer Relations and Beverage Staff. The room was very comfortable and the breakfast was again exceptional with the happy, smiling staff making sure you had everything you needed. Highly Recommended. This is a genuine 5 Star Hotel. Location is central to everything in HCMC and taxis available at front door. We will stay there again on our next trip.
    Reviewed May 24, 2018
    10.0
    Exceptional
    LAN from United States
    Solo traveler
    Premium Deluxe Twin
    Stayed 9 nights in May 2018
    MRS :Lan Huong Tu ”
    A highly recommend hotel in Saigon . I stayed at Grand total of 17 nights at the Premier room . i was very impressed of how friendly and helpful of all the staffs at the hotel .The front check in desk always great and acknowledge you right away .For directions and restaurants recommendations, believe me , they all have full knowledge , especially Truong ( ask for him ) , this guy ( not only he has a good sense of humor ) he also give you very good advice about food . The buffet breakfast has a full varieties of Asian , french and American food .. very well presented and displayed .. The Buffet team staffs are extremely beyond expectation . Loi ( Lewis) gave an extra care for his guests , The 2 ladies at the Pho station , always warm you with a good morning an a big smile on their faces... Ngan , the lady who taking care of my room every day , i have to thank her for doing such a good job .Overall , I really enjoyed my stay at Grand Hotel , give you a Home away from Home . Thank u
    Reviewed May 24, 2018
    12345
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    Grand Hotel Saigon
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    • Exceptional location
    • Bitexco Financial Tower - Saigon Skydeck