Grand Hotel Saigon
Grand Hotel Saigon
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8.0
Very good

"Excellent breakfast buffet."

Vincent

|

April 6, 2018

Deluxe King - Bedroom Grand Hotel Saigon
Deluxe King - Bedroom
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Lobby Grand Hotel Saigon
Lobby
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Exterior view Grand Hotel Saigon
Exterior view
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Reception Grand Hotel Saigon
Reception
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See map Grand Hotel Saigon
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Exceptional
Location
9.2
See all 6 photos Grand Hotel Saigon
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What guests are saying:
Clean and nice
Manh from Vietnam
Business traveler
having to book accommodation in a hurry we where very impressed with service we received would not hesitate to recommend the grand hotel
Ronald from Australia
Couple
Value for money. Will stay again.
Chiew from Singapore
Solo traveler
Nên tiếp khách bằng nhau. Có lẻ coi trọng người da trắng hơn người Vietnam Thank you
Lynhi from Australia
Couple
Easy to assess to the city life
Sann from Cambodia
Business traveler
As a business traveller, you will need to stay in a hotel accessible not just for your meetings but also you want to make sure it's within a stone throw away from restaurants and coffee shops so you can work remotely. Grand Hotel Saigon is just that.
Cyprus from Philippines
Business traveler
Helpful and friendly staff
Eddie from Malaysia
Group
Great location with old world character and charm very clean and well maintained property.
John from United States
Couple
Very friendly staff, excellent buffet breakfast in a good part of the city. Would definitely stay again!
Jarred from Australia
Solo traveler

Grand Hotel Saigon

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 2684 reviewsSee what guests said
8.5
/
10
Excellent cleanliness
8.7
Recommended by 93% of guests
Value for money8.1
Distance to city center2.0 km
Location rating9.2
Nearest airportTan Son Nhat International Airport (SGN)
Distance to airport6.4 km
  • Airport transfer

  • Located in heart of Ho Chi Minh City

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
8.4
Excellent
Room comfort & quality
Grand Executive Suite, Club lounge access, 1 King
Grand Executive Suite, Club lounge access, 1 King
...
  • Room size: 50 m²/538 ft²
  • Pool view
  • 1 king bed
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Deluxe King
Deluxe King
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 1 double bed
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Senior Deluxe City View Double Bed
Senior Deluxe City View Double Bed
...
  • Room size: 35 m²/377 ft²
  • River view
  • 1 king bed
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Premium Deluxe Twin
Premium Deluxe Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 king bed
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Grand Executive King
Grand Executive King
...
  • Room size: 35 m²/377 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Premium Deluxe King
Premium Deluxe King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Luxury Suite King
Luxury Suite King
...
  • Room size: 50 m²/538 ft²
  • City view
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Senior Deluxe Twin Room
Senior Deluxe Twin Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 single beds
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Executive Twin Room
Executive Twin Room
...
  • Room size: 35 m²/377 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Premium Deluxe Twin Room
Premium Deluxe Twin Room
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Have a question for Grand Hotel Saigon?

What people love about the property

  • 9.6
    Exceptional

    "Great location, fantastic breakfast and wonderful staff."

    CAtherine

    |

    August 12, 2017

  • 8.0
    Very good

    "Great location."

    Maria J.

    |

    March 22, 2018

  • 9.2
    Exceptional

    "Great buffet breakfast to suit western and Asian palate."

    PATRICIA

    |

    January 2, 2018

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More about Grand Hotel Saigon

More about Grand Hotel Saigon

7.2
Very good

"Walkable distance to visit all the touristic spots."

eric

|

November 5, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Vietnamese cuisine
Vietnamese cuisine
Saigon Corner
30 m Vietnamese
Central Restaurant
130 m Vietnamese
Vietnam House Restaurant
140 m Vietnamese
American cuisine
American cuisine
Jaspas Restaurant
80 m American, Asian, European
The Cupping Room - Brew bar & Roastery
100 m American, Italian
Black Cat
130 m American, Bar, Pub
Asian cuisine
Asian cuisine
The Royal Pavilion
20 m Asian, Chinese
MAY Restaurant and Bar
40 m Asian, Bar, European
Continental Palace Restaurant
40 m Asian, Chinese, Vietnamese

What they offer

10.0
Exceptional

"Great location."

bryce

|

March 24, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2684)Booking.com Reviews (1538)
8.5
/
10
Cleanliness8.7
Facilities8.2
Location9.2
Room comfort and quality8.4
Service8.3
Value for money8.1
Provided by verified guests of Agoda
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All guests (2684)
All room types
Showing 2135 verified guest comments
12345
8.4
Excellent
Mohamed from Singapore
Business traveler
Senior Deluxe City View Double Bed
Stayed 3 nights in December 2018
Great Saigon at Grand!”
Nice location, great ambience, staff are fantastic. I accidentally left my mobile phone at the breakfast table. They took it and passed it to front desk reception when i went back there 1/2 hour later. Very very honest people.
Reviewed December 08, 2018
8.4
Excellent
Eti from Israel
Group
Grand Executive King
Stayed 3 nights in November 2018
A very nice hotel but not a 5 star one”
Very good location, nice rooms, great breakfast, beautiful pool (which we didnt use) but, we took 2 face towels for our day trip (we obviously brought them back) but the house keeping lady left us a note saying that the towels were missing... we had to pay extra for coffee (latte, cappuccino, hot chocolate), the showers in the pool (we took a shower before our flight) were outdated, and the hotel lobby is full of suitcases since there is no close room to keep the language. So as I wrote above, its a very good hotel but need some improvements in order to make it excellent or 5 star.
Reviewed November 22, 2018
Monday, 26th November 2018 Dear ETI, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager
Responded November 26, 2018
Grand Hotel Saigon
9.6
Exceptional
Cheryl from Australia
Couple
Grand Executive King
Stayed 2 nights in November 2018
Beautiful Hotel”
We stayed her for 2 nights at the end of our vietnam trip. The hotel was lovely, we stayed in the original section, which we loved. The staff were lovely, the lady at the pool bar was very attentive. Reception lady was also very nice and was very apologetic when we mentioned about the bed being very hard (as most are in Vietnam). The breakfast was amazing with a huge variety of food available. The area is really good with a vast amount of good restaurants close by. We would likely stay again although i hope the bed is updated to a more comfortable one.
Reviewed December 07, 2018
4.8
JIHEE from South Korea
Family with young children
Senior Deluxe City View Double Bed
Stayed 1 night in December 2018
Thumbs down!”
Terrible
Reviewed December 12, 2018
10.0
Exceptional
Tere from Philippines
Solo traveler
Deluxe King
Stayed 1 night in November 2018
Breakfast was superb!”
Close to shops and restos. I really liked their breakfast,so many to choose from.
Reviewed December 05, 2018
7.2
Very good
Ricky from Singapore
Solo traveler
Grand Executive Twin Room
Stayed 3 nights in December 2018
Old World Charm In A Great Location”
All good except for the lack of powerpoints in my room. Only one above the desk which regretfully, works poorly.
Reviewed December 15, 2018
10.0
Exceptional
Nerissa from Philippines
Family with teens
Senior Deluxe City View Double Bed
Stayed 2 nights in September 2018
Beyond Expectations”
Upon check-in we were upgraded to a suite in the "Ancient Wing" which was really lovely. Big, comfortable rooms with a balcony. Good view of the city and the Saigon River. A wonderful view of the courtyard and pool. Flowers and chocolates in the evening. Staff were courteous and so helpful in every way. It was an amazing stay. Will definitely come here again.
Reviewed September 17, 2018
Friday, 2nd November, 2018 Dear Ms. Nerissa, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat
Responded November 02, 2018
Grand Hotel Saigon
10.0
Exceptional
Bruce from Australia
Couple
Deluxe King
Stayed 5 nights in August 2018
Great stay”
The Grand is in a great location just a short walk to many of the sights you would want to see. The area is safe for going for an evening stroll. The hotel staff are most welcoming and as friendly as you could hope for. Rooms are a decent size. The amenities were clean and well maintained. The Bar and restaurant on the 21st floor had magnificent views. The beds were very comfortable and we had excellent nights sleep. It had many areas where you could have a quiet relaxing coffee (or other drink) read a book without being disturb. Totally had a good time
Reviewed September 06, 2018
Friday, 2nd November, 2018 Dear Mr. Bruce, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat
Responded November 02, 2018
Grand Hotel Saigon
10.0
Exceptional
Bertrand from United States
Business traveler
Deluxe King
Stayed 4 nights in August 2018
Excellent Ho Chi Minh Venue”
Located in the heart of District 1, the Grand Hotel is both elegant as well as extremely comfortable. The staff is exceptional and meet your every wish with a briught smile and cheery disposition. Close to not all all major business offices, both shopping and restaurants are nearby as well as wonderful lounges to meet ckients in after work.
Reviewed August 31, 2018
9.2
Exceptional
Cyprus from Philippines
Business traveler
Deluxe King
Stayed 2 nights in August 2018
Right in the heart of Saigon”
As a business traveller, you will need to stay in a hotel accessible not just for your meetings but also you want to make sure it's within a stone throw away from restaurants and coffee shops so you can work remotely. Grand Hotel Saigon is just that.
Reviewed August 29, 2018
10.0
Exceptional
Kiyoko from Japan
Solo traveler
Grand Executive King
Stayed 1 night in July 2018
Great Luxury Respite After Professional Course”
Spent a month in Go Vap, a far-flung district of HCMC for a professional development course. The accommodations were spartan and dorm-like. I really needed to pamper myself at a grand (if you will excuse the pun) hotel with character, history, amazing architecture, friendly and helpful staff, and one amazing swimming pool. The Grand Hotel Saigon did not disappoint. Recommend.
Reviewed July 21, 2018
8.0
Excellent
Stuart from Australia
Family with teens
Grand Executive King
Stayed 2 nights in July 2018
Great Location, nice setting in old section”
We purchased 2 rooms to fit in 2 adults and 3 children, the rooms where large and more than capable of sleeping the entire family. But this hotel charged us extra money for our younger daughter................A little hungry and this soured our start to this stay.
Reviewed July 14, 2018
8.0
Excellent
DORIANE from United Kingdom
Family with teens
Deluxe King
Stayed 2 nights in June 2018
Beautiful hotel well situated”
The Grand Hotel is well located and had great facilities. The pool area is beautiful and the breakfast outstanding. It is though overpriced and one can get better value for money close by. The reservation staff was totally inflexible when it came to make some changes to my booking. I do not advise to make a payment before hand as it will be impossible to have a coma changed after.
Reviewed June 25, 2018
8.4
Excellent
Hiroshi from Japan
Business traveler
Grand Executive King
Stayed 4 nights in December 2018
Business ”
Good location for business and leisure
Reviewed December 10, 2018
10.0
Exceptional
Ron from Canada
Couple
Premium Deluxe Twin
Stayed 3 nights in November 2018
Great staff and hotel”
The staff was amazingand the hotel was really nice. Also it was well located within District 1.
Reviewed November 26, 2018
10.0
Exceptional
Annop from Thailand
Business traveler
Premium Deluxe Twin
Stayed 5 nights in June 2018
Great Location”
I always stay hear for my business trip as it is located in a very nice location.
Reviewed November 26, 2018
Monday, 26th November 2018 Dear Mr. Annop, Thank you for taking your valuable time to communicate to us why our hotel’s services made you pleased. Since you are one of our valued customers, your satisfaction is our top priority, always. In the meantime, we strive to find solutions available in order to make our services beyond your expectations. We deeply understand how important your time at our hotel is and we want to do the best we can. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager
Responded November 26, 2018
Grand Hotel Saigon
5.2
VINCENT from Singapore
Business traveler
Grand Executive King
Stayed 2 nights in September 2018
Poor customer experience ”
Firstly, water in room for washing and bath stop half a day for cold but only hot water. No announcements to warn guest. Get burned in shower as very hot water flows only. Saigon Palace, only breakfast and asked to go lunch at top flr Sky lounge. Sat in lounge but was chased out with embarrassment and told for members only. Stayed in Grand Executive rooms, don't see why not offer. Need to go out hotel for food. Not good.
Reviewed September 30, 2018
Friday, 2nd November 2018 Dear Mr. Vincent, Thank you for taking your valuable time to communicate to us why our service did not meet your expectations. Please accept our sincerest apology for the inconveniences we have caused you. In the meantime, we strive to clarify the problems as well as solutions available in order to prevent this problem from occurring again in the future. We deeply understand how important to be of your choice and we want to do the best we can. Again, we highly appreciate your feedback since it will assist us in becoming better at what we do. With any business, like ours, words of mouth from our satisfied customers is the greatest advertising. We thank you and wish to be of service to you more times. Sincerely, Lam Van Dat Front Office Manager
Responded November 02, 2018
Grand Hotel Saigon
9.2
Exceptional
Goh from Malaysia
Group
Deluxe King
Stayed 3 nights in May 2018
Excellent location, few minutes walked every where”
Thumbs up to the staffs, helpful and friendly + good English. Breakfast sread is good but the ventilation need to improved. We got the up grade to the wing wing; please do pay extra for the city view instead garden view as the original room we booked looked tired, small + no natural sun lights
Reviewed May 29, 2018
10.0
Exceptional
David from Canada
Couple
Deluxe King
Stayed 2 nights in May 2018
Exceptional”
Great staff, clean, comfortable, nice pool, gym OK, best breakfast buffet that I had in my month holiday and I stayed at many hotels. Congratulations great job overall. A little pricy, so thanks goodness for Agoda. Got and amazing price. Thanks Agoda
Reviewed May 29, 2018
8.4
Excellent
Jessie from Singapore
Couple
Senior Deluxe City View Double Bed
Stayed 2 nights in May 2018
A good option”
The hotel was nice- it seemed a bit dated but that added to the charm. The breakfast was fantastic- lots of choices for all. Would stay again but hopefully in a room with a better view/location within hotel.
Reviewed May 27, 2018
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  • Exceptional location
  • Bitexco Financial Tower - Saigon Skydeck