Grand Hotel & Suites
Grand Hotel & Suites
See all 6 photos
9.6
Exceptional

"The staff were very helpful and friendly."

Mona

|

March 20, 2018

Junior Suite - Guestroom Grand Hotel & Suites
Junior Suite - Guestroom
See all 6 photos
Lobby Grand Hotel & Suites
Lobby
See all 6 photos
Lobby Grand Hotel & Suites
Lobby
See all 6 photos
Swimming pool Grand Hotel & Suites
Swimming pool
See all 6 photos
See map Grand Hotel & Suites
See map
Excellent
Location
8.1
See all 6 photos Grand Hotel & Suites
See all 6 photos
Removed from saved list

Grand Hotel & Suites

Excellent location
- Inside city center
- What's nearby?
Excellent
From 85 reviewsSee what guests said
8.5
/
10
Exceptional service
9.0
Recommended by 88% of guests
Value for money8.1
Location rating8.1
Nearest airportBilly Bishop Toronto City Airport (YTZ)
Distance to airport3.6 km
  • 540 meters to public transportation

  • Free airport transfer

  • Currency exchange

  • Located in heart of Toronto (ON)

Room choices
8.4
Excellent
Room comfort & quality
This property is in high demand!Last booked 9 hours ago
2 Bedroom Junior Suite
2 Bedroom Junior Suite
...
  • Room size: 51.1 m²/550 ft²
  • Shower and bathtub
  • 1 queen bed & 1 king bed & ...
Enter dates to see prices
Grand Deluxe
Grand Deluxe
...
  • Room size: 32.52 m²/350 ft²
  • City view
  • 1 queen bed and 1 sofa bed ...
Enter dates to see prices
Junior Suite
Junior Suite
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed & 1 sofa bed
Enter dates to see prices
Grand Deluxe Double
Grand Deluxe Double
...
  • Room size: 32.52 m²/350 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
2 Bedroom Junior Suite
2 Bedroom Junior Suite
...
    Enter dates to see prices
    Standard With View 2 Queen Beds
    Standard With View 2 Queen Beds
    ...
      Enter dates to see prices
      Junior Suite 2 Bedrooms
      Junior Suite 2 Bedrooms
      ...
        Enter dates to see prices
        Junior Suite
        Junior Suite
        ...
          Enter dates to see prices
          Room Deluxe
          Room Deluxe
          ...
            Enter dates to see prices
            Junior Suite Two Bedrooms
            Junior Suite Two Bedrooms
            ...
              Enter dates to see prices
              Have a question for Grand Hotel & Suites?
              Up to 30% off with Agoda Insider Deals!

              Prices drop the moment you sign in!

              Sign in now
              More about Grand Hotel & Suites

              More about Grand Hotel & Suites

              An overview

              Show less

              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              What they offer

              Show less

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show more

              Property's guest policies

              Show less

              Some helpful facts

              Show less

              Announcements

              Due to major water main replacement projects conducted by the City of Toronto in the area, access to the hotel and its parking lot via 225 Jarvis Street may be restricted until further notice. Please contact property directly for more information.

              Real reviews from real guests

              Agoda Reviews (85)Booking.com Reviews (2379)
              8.5
              /
              10
              Cleanliness8.5
              Facilities8.6
              Location8.1
              Room comfort and quality8.4
              Service9.0
              Value for money8.1
              Provided by verified guests of Agoda
              All languages
              All guests (85)
              All room types
              Showing 37 verified guest comments
              12
              6.8
              Good
              Rosalyn from Canada
              Solo traveler
              Grand Deluxe
              Stayed 1 night in December 2018
              staycation”
              please contact me to speak about potential solutions for these valid points of feedback :) I celebrated my birthday at your hotel. alone. to sleep. i could not :( for 2 nights straight.
              Reviewed December 10, 2018
              10.0
              Exceptional
              Christina from Australia
              Couple
              Grand Deluxe
              Stayed 2 nights in December 2018
              Exceptional”
              The roof top terrace hot tub is amazing!
              Reviewed December 10, 2018
              9.2
              Exceptional
              Dindo from Philippines
              Couple
              Grand Deluxe
              Stayed 3 nights in October 2018
              Comfy stay at nicely-located hotel”
              Friendly and helpful staff; very good breakfast; public transport options are easily walkable.
              Reviewed November 30, 2018
              8.0
              Excellent
              Jasvir from United States
              Family with young children
              Grand Deluxe
              Stayed 4 nights in November 2018
              Very good”
              The room I got was old and not up to date. Room and the bathroom both did not have enough lights.
              Reviewed November 30, 2018
              4.8
              Susan from Canada
              Family with teens
              2 Bedroom Junior Suite
              Stayed 2 nights in November 2018
              Place had bed bugs. ”
              No One at the front desk wanted to know! I even trapped some to to show the desk manager- not interested.
              Reviewed November 28, 2018
              4.8
              Susan from Canada
              Family with teens
              2 Bedroom Junior Suite
              Stayed 2 nights in November 2018
              BEDBUGS!!!!!!!!!!!!!!!!!!”
              We discovered bedbugs and took samples to the front desk. The Desk Manager (Nick) was horrified to see what we showed him. We had to check out to get to the airport and were told to call him back as he would "work" something out. Everytime we called back- even from the airport- he was either out or unavailable. Then a "manager", who would not identify himself, called us to say they had done a search and found nothing. WE SHOWED THE FRONT DESK, we took pictures and showed them as well- we were either lying or imagining it was the response! Everyone must have been seeing things, I guess (even the front desk!). Would never go back. We have our clothes infected and are heading to a laundromat to clean everything. WOULD NEVER STAY HERE EVEN IF FREE!
              Reviewed November 26, 2018
              8.8
              Excellent
              Louise from Canada
              Couple
              Grand Deluxe
              Stayed 1 night in November 2018
              Great stay, was upgraded to a suite, very accommodating”
              All good
              Reviewed November 15, 2018
              9.2
              Exceptional
              R from United States
              Couple
              Grand Deluxe
              Stayed 2 nights in November 2018
              Very comfortable, convenient to the activities we had scheduled, helpful staff”
              Rooftop views and hot tubs were a wonderful treat, quiet, easy to get to.
              Reviewed November 13, 2018
              9.2
              Exceptional
              Karen from Canada
              Couple
              Grand Deluxe
              Stayed 1 night in October 2018
              Exceptional”
              Room was great -Very comfortable. Nice touch on the Nespresso Coffee maker. Décor on Hall area was nicely done (14th floor). Staff at desk & door were very nice and polite. :) Only one small note: Shower faucet was hard to turn off.
              Reviewed October 22, 2018
              8.8
              Excellent
              Kathleen from United States
              Family with young children
              Grand Deluxe
              Stayed 3 nights in October 2018
              Beautiful hotel, great staff, clean rooms. Would stay again”
              The only thing I wish was that there were more food choices.
              Reviewed October 22, 2018
              9.2
              Exceptional
              ANASTASIA from Canada
              Family with young children
              Grand Deluxe
              Stayed 1 night in October 2018
              Clean ”
              Hotel is fairly clean and hospitable. Arrived late at night and got to our room and there was an inconvenient smell. The night management staff responded promptly and upgraded us to a much better room to make up for the inconvenience. Very well organized and will definitely come again! Thank you for the great experience to Aliona and Rob at the front desk!
              Reviewed October 11, 2018
              3.2
              patricia from Canada
              Business traveler
              Grand Deluxe
              Stayed 1 night in September 2018
              Acceptable”
              Never will use this site again
              Reviewed September 30, 2018
              10.0
              Exceptional
              Robert from United States
              Couple
              Grand Deluxe
              Stayed 3 nights in August 2018
              Exceptional”
              This place was great. Friendly and helpful staff, good location. The rooftop was amazing. Gives a great view of the skyline. The free breakfast every morning was icing on the cake.
              Reviewed August 29, 2018
              6.8
              Good
              Robert from United States
              Couple
              Grand Deluxe
              Stayed 2 nights in August 2018
              Would Not Return to this property”
              I would not stay again at this property for several reasons. The layout of the room was poor. First there was no room for a second night stand. This created a problem as both my wife and I use C-Pap machines so there was no place to put the second machine except on the floor. Also no access to power so we had to drape the cord into the bathroom. The safe was installed on the floor of a closet so I had to get down and hands and knees to access it. It was somewhat dark in the closet on the floor and I had to use a flashlight to see what was inside when I opened it. This may be ok for someone in their forties but I am seventy. The staff was pleasant however some of the desk personal had eastern European accents which were hard to follow.
              Reviewed August 27, 2018
              8.4
              Excellent
              Bob from Canada
              Couple
              Grand Deluxe
              Stayed 1 night in July 2018
              Staff are amazing”
              The staff at this hotel are extremely friendly, especially the bartenders. Expert mixologists!
              Reviewed July 29, 2018
              9.6
              Exceptional
              Barbara from United States
              Couple
              Grand Deluxe
              Stayed 1 night in July 2018
              Good Value Close to Everything ”
              The Grand has kovely staff and common areas. The rooms are small but beautifully appointed and comfortable; clean and although older, well designed. The mattresses were not great, but everything I requested was granted. The complementary breakfast was fantastic in both variety & quality. The outdoor conservatory and patio are beautiful. Dinner at Citrus was truly excellent with a surprising and creative chef.
              Reviewed July 18, 2018
              9.6
              Exceptional
              Janice from Canada
              Group
              Grand Deluxe
              Stayed 1 night in June 2018
              Exquisite spot for a friends reunion”
              We had a lovely overnight with friends here at the hotel. The facilities are beautiful especially the rooftop hot tub. We soaked under the stars watching music videos on a large screen. Dining outside for our breakfast was like being in an Italian Piazza surrounded by trees and the outdoor fountain. Our upgraded suite with 2 rooms was so spacious for the 4 of us. Absolutely lovely place.
              Reviewed June 11, 2018
              7.6
              Very good
              Kelly from Canada
              Couple
              Grand Deluxe
              Stayed 1 night in June 2018
              Enjoyed our stay”
              Very attentive friendly staff. Facility’s were nice. The hot tubes on the roof could use a little cleaning between swimmers (floating stuff). Breakfast was awesome with a huge variety. The area is a little sketchy but we are seasoned travellers so not a big deal considering the hotel was great and in good walking distance to st lawerence market and distillery district
              Reviewed June 11, 2018
              10.0
              Exceptional
              Gerhard from Austria
              Group
              Grand Deluxe
              Stayed 3 nights in May 2018
              Great Hotel in Toronto ”
              The hotel is very good located for walking in downtown and to the best sightseeings. Our room was perfect, everything very clean, stuff friendly and very helpfully. The roof terrace perfect for a rest after sightseeing, the restaurant on the groundfloor very nice. American breakfast buffet, all fresh and enough. Very good fitness center and the inside pool big enough for swimming, all facilities very clean and comfortable- I would stay again in this hotel
              Reviewed June 04, 2018
              9.6
              Exceptional
              Mona from Saudi Arabia
              Family with teens
              Grand Deluxe
              Stayed 5 nights in March 2018
              Spacious and perfect location ”
              I stayed with my family for 5 days, the room was spacious with two bathrooms which was convenient. The staff were very helpful and friendly. I have no problem reaching to any distinction in no time. The one thing i don’t like the repetition of the breakfast dishes.
              Reviewed March 20, 2018
              12
              This is a popular property. Don't miss out!

              Back to search results

              Back to room choices

              |

              Dismiss

              Grand Hotel & Suites
              |Excellent 8.5
              ×
              Check in. Step out.
              Experiences on Agoda. Because your room is just the beginning.

              • Excellent location
              • St. Lawrence Market
              • Dundas Subway Station is within 0.54 km