Excellent 8.5
Based on 13 reviews

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The space What's included Capacity Price per night Rooms

About this property


Offering quality accommodations in the shopping district of Toronto (ON), Grand Hotel & Suites is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. With the city's main attractions such as St Michael's Cathedral, Mackenzie House, St. George's Greek Orthodox Church within close reach, visitors to the hotel will just love its location.

At Grand Hotel & Suites, the excellent service and superior facilities make for an unforgettable stay. The hotel provides free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, luggage storage to ensure our guests the greatest comfort.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning to please the most discerning guest. The hotel offers an excellent variety of recreational facilities, including hot tub, fitness center, sauna, indoor pool, spa. When you are looking for comfortable and convenient accommodations in Toronto (ON), make Grand Hotel & Suites your home away from home.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Rental car
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Family room


  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Hungarian
  • Russian
  • Spanish
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Child and extra bed policy
Children 0-16 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 12:00 PM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 18
Number of Restaurants: 1
Number of Rooms : 177
Parking Fee (per day): 19 CAD
Time to Airport (Minutes): 30
Year Hotel Last Renovated: 2009
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Verified traveler reviews

Filter by traveler type

based on 13 reviews
  • Cleanliness 8.6
  • Facilities 8.0
  • Location 8.5
  • Room Comfort/Standard 8.4
  • Service 8.9
  • Value for money 8.3
  • Food/Dining 8.2
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dan from Canada
Families with older children
Grand Deluxe Double
Stayed 2 nights in March 2016
Tiny details could make it even better
The hotel is very good alround
This is list of real minor nit picky observations - only meant to help them make the place perfect - not just fantastic! 1) The pool should be open later 2) There should be a sign on the change room door that indicates the sauna is in there. 3) The roof top hot tub is great - keep it going - but try to figure out a way to make the deck less slippery - it's a little dangerous - google "heated mat". 4) Pillows are too thick - they strain your neck 5) We booked a room for 4 people but got only two sets of slippers and robes. 6) Mens Change rooms shower taps need some work - one set did not work, the other difficult to adjust.
Reviewed March 07, 2016

reya from Philippines
Families with young children
Junior Suite
Stayed 2 nights in December 2015
great place to stay in toronto
staff, location, price
this is a great hotel to stay if you don't mind the walk. this hotel is near the city hall and the shopping area. this is also walking distance to cn tower. the staff were great, very helpful.
Reviewed January 04, 2016

cheryl from United States
Grand Deluxe
Stayed one night in July 2015
parking-large vehicle think twice
breakfast,overall cleanliness,staff
Parking was a bad experience.We have a 2013 Toyota tundra truck.The underground parking was not a pleasant experience...not enough room to maneuver and we now have a scrape on our truck from the wall.
Reviewed July 20, 2015

abderrahman from Canada
Grand Deluxe
Stayed 2 nights in September 2013
Great, location, friendly staff
roof top hot tub, clean rooms, and helpful staff
We enjoyed staying in this hotel even it it was overpriced. Great location at the heart of downtown Toronto. Spacious and clean rooms even if the bathroom is tiny and very close to the bed. The staff is helpful and friendly.
Reviewed October 02, 2013

ben from Australia
Junior Suite
Stayed 2 nights in September 2013
Great hotel,excellent position
Pool,rooftop spa,position
Some reviews I read criticized the area. So glad I ignored them. Nice quiet area only a five minute walk to the main shopping centre. Also walking distance to the food market which was great. Friendly staff with complementary town car. Chocolate strawberries were a nice touch for my wife's birthday. The room was a nice design although not overly large. The included breakfast was above average.The best part of the hotel was the two-storey room with indoor pool (warm) & spa. Also the two rooftop spas were amazing To relax there at night after a long days sightseeing & watch a huge projection screen was sooo good. An added bonus was that the pool & spas were open till late at night,unlike many hotels.Highly recommended!
Reviewed September 21, 2013

Barb from Canada
Grand Deluxe
Stayed one night in December 2012
Always a pleasure to stay at the Grand
Quite and Unique
We frequently stay at the Grand although the first time we booked through agoda and saved a little more than booking through the hotel directly. The hotel now charges for parking but overall it is a great place to stay and enjoy breakfast in a lovely dining room.
Reviewed December 27, 2012

WEN from China
Stayed 3 nights in January 2012
Lovely lovely hotel
How a nice hotel, so close to downtown Toronto, easy to take bus and subway, 505 street car just at the hotel's corner. In a word, it is lovely place to stay and enjoy your holiday there. Quite friendly service. Recommend to visit again and again.
Reviewed January 25, 2012

Brad from Canada
Stayed 2 nights in September 2011
Decent hotel, but location so so
Rooms were nice and clean,breakfast was great
Hotel itself was a mix of good and so,so... Room was good and clean. Location was a little to be desired as it was a little far from main attractions and in a little less desirable area.The breakfast was great,service seemed good for the odd thing we needed.Pool was ok but was pretty humid and stuffy as it was indoors.Roof deck, Jaccuzies had huge potential but upkeep was poor in this area and Stairs should have been a option along with the tiny little elevator from the 18th floor to the roof.Price was reasonable for the time of year(Summer).
Reviewed September 07, 2011

Roberto from Italy
Families with older children
Grand Deluxe
Stayed 3 nights in August 2015
disponibilità del personale, piscina e solarium terrazzo, posizione
Reviewed August 28, 2015

Masahiro from Japan
Business travelers
Stayed one night in June 2010
Reviewed June 24, 2010

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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