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14 travelers have booked today.
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7.8
Very good
1,106 reviews
1,106 reviews
"Nice, Clean, Friendly Crew"
"The room is quite big, it is a good location, clean and comfortable, the price is so cheap"
"Nice for the price, facilities dan verry near from the middle city."
"This place is very strategic and close to other tourist areas such as malls & in this place there is a swimming pool"
"The room is large enough."
8.9
Excellent
Location rating score
Grand Hotel Surabaya
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3.5 stars, this high-quality property provides guests with access to restaurant, indoor pool and outdoor pool on-site.
Airport transfer
Car park
Shuttle service
Free Wi-Fi in all rooms!
Room service [24-hour]
14 travelers have booked today.
Value for money | 7.9 |
Location rating | 8.9 |
Nearest airport | Juanda International Airport (SUB) |
Distance to airport | 13.5 km |
Does Grand Hotel Surabaya have bars on the premises?
Delight in your vacation the perfect way with a beverage in your hand at Grand Hotel Surabaya's bar readily available right in front of your doorstep for when you need a drink or two.
Does Grand Hotel Surabaya provide airport transfer?
Grand Hotel Surabaya offers airport transfer service upon request with an additional fee of 100000 IDR in local currency. To request, check the box on the booking form just before the payment page.
How many rooms does Grand Hotel Surabaya have?
Grand Hotel Surabaya has a total of 100 rooms.
What payment options are accepted at Grand Hotel Surabaya?
Grand Hotel Surabaya accepts up to 3, with payment card options including Cash, MasterCard, and Visa.
What is the verified guest review consensus about Grand Hotel Surabaya's swimming pool?
100.0% of our verified customer evaluations have given a positive review and remarks about this property's swimming pool. You can look up on more detailed customer reviews, and comments for Grand Hotel Surabaya down in the review section.
What is the average rating that past Families with young children have given to Grand Hotel Surabaya?
Verified families with young children that have stayed at this property have given Grand Hotel Surabaya an average rating of 7.9. You can look up more descriptive customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.
What is the average rating that verified Group travelers have given to Grand Hotel Surabaya?
Verified group travelers that have stayed at this property have given Grand Hotel Surabaya an average rating of 8.1. You can look up more precise customer evaluations and responses by filtering for a specific type of verified travelers down in the review section.
What is the nearest train, metro, or bus station to Grand Hotel Surabaya?
The closest train, metro, or bus station is Halte Sawotratap, 11698.1 m away from Grand Hotel Surabaya.
What time is check-in and check-out at Grand Hotel Surabaya?
Check-in is from 02:00 PM, and check-out is until 01:00 PM. You may inquire about early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the specified time frame may be charged an additional fee.
What is the closest airport to Grand Hotel Surabaya?
The nearest airport to Grand Hotel Surabaya is Trunojoyo Airport, 129.0 km away.
8
"Nice, Clean, Friendly Crew"
Adiansa
|
August 28, 2022
8.8
"The room is quite big, it is a good location, clean and comfortable, the price is so cheap"
Hansel
|
October 5, 2019
10
"Nice for the price, facilities dan verry near from the middle city."
Henny
|
March 1, 2023
Grand Hotel Surabaya
See the best of Surabaya with a stay at Grand Hotel Surabaya, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The facilities and services provided by Grand Hotel Surabaya ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides shuttle services to help you find what you want in Surabaya.
Parking is available and free, provided by the hotel for guests with their own transportation. The helpful staff at the front desk can assist you with services including concierge service. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. In-room conveniences include 24-hour room service and room service, so you can relax and enjoy your stay.
Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment.
Experience high-quality room facilities during your stay at Grand Hotel Surabaya. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides toiletries and towels in some select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
To fill your days, be sure to check out the fantastic facilities offered at Grand Hotel Surabaya. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops.
Around the property
There are many attractions to discover within close proximity to Grand Hotel Surabaya. Whatever you may be looking to buy on your trip to Surabaya, chances are you'll find it at Tunjungan Plaza located 640 m away.
Reasons to stay here
This hotel's food and dining score higher than 87% of accommodations in the city.
This hotel scores higher than 88% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 86% of accommodations in the city.
7.4
Breakfast
11 mentions
Housekeeping
11 mentions
Swimming Pool
4 mentions
Internet
2 mentions
8.9
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Worth It”
Safe value ... Nice place ... Comfortable staycation
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Exceptional”
We had 2 nights here and found it good value. The room was spacious, TV channels varied, there was a kettle for tea or coffee. For breakfast there was plenty of variety though no eggs or fresh milk. It is quite central too as we chose it for being near Gubeng railway station.
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Is the best”
Tempat ternyaman
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Great location”
Easy to find food all the time since it is located at the city center near a big mall.
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Exceptional”
Yeesss for all.. ❤️
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Location”
Location and free parking
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Exceptional”
this place is very strategic and close to other tourist areas such as malls & in this place there is a swimming pool
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Exceptional”
Top pokoknya
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Good breakfast and hv swimming pool”
The room is large enough. Standart facilities. Breakfast satisfying. City view. Near delta plaza.
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Excellent”
Good hotel I like it,but wifi connection is slow I can't use it for work.overall oke
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Grand hotel surabaya”
We had a room with bathtub, and that was the strongest point.
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Beberapa hall buruk ”
Wifi trouble . My gf come and much people say BO . Its so damn shit 1
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Good location and excellent value but facilities are really dated.”
This place has a great location, with it being very close to Plaza Surabaya and many other malls in close proximity. The beds were comfortable with 2 super single beds which are rare to see in many hotels. Breakfast was satisfactory with fried chicken, kang kong vegetables and other breakfast items. However, it is missing a very important ingredient, egg. The staff could communicate easily in English and were friendly. However, the facilities were really outdated or in need of maintenance. 1) The wallpaper in my room was coming off 2) The sink was clogged slightly since it was draining pretty slowly. 3) The room card wasn't working at first. 4) There wasn't any hot water for the bath. (The water temperature was still tolerable as it was in between lukewarm and cool) 5) The plugs were not near the bed My parents' room was better but they faced the same thing, lack of hot water. If the hotel were to improve its current equipment, this place would really be highly recommended.
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Best hotel”
Nice, Clean, Friendly Crew
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cleanliness issue”
bed sheet in bad condition, bathroom not so clean, need overall room overhaul
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Lumayan nyaman”
Lokasi strategis
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Good location and big room”
Air panas untuk mandi tidak ada
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old hotel”
it is an old hotel so don't expect to much, staf is friendly and room is tidy but that's it, good for short stay
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Room 205 is the worst bathroom”
The drain is not working properly, the worst bathroom. They said we can choose from the menu for the breakfast, such as fried rice, fried noodle, etc. But the fact we only got soto. They said because of the broken stove. Wait.....they only have one stove? Or all the stove were broken at the same time? What a good hotel is it?
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Excellent”
Sarapan ala kadarnya
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