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Grand Hotel Vientiane
Grand Hotel Vientiane
Grand Hotel Vientiane
Grand Hotel Vientiane
Grand Hotel Vientiane
Grand Hotel Vientiane
Grand Hotel Vientiane

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8.5

Excellent

403 reviews

403 reviews

Housekeeping20
Breakfast9
Food & Dining3
See map

8.2

Excellent

Location rating score

Excellent location - 940 meters from city center
Parking
FREE
Popular landmarks
COPE Visitor Centre 750 m
Patuxai 950 m
Wat Si Saket 1.3 km
Wat Ho Phra Keo 1.4 km
Black Stupa (That Dam) 1.4 km
Presidential Palace 1.4 km
Pha That Luang 1.9 km
Vientiane Night Market 2.3 km
Mekong Riverside Park 2.3 km
Buddha Park 16.0 km
Nearby landmarks
Royal Thai Embassy 140 m
Embassy of Thailand 180 m
D Mart 320 m
Parking D-Mart 360 m
Wat Dongpalan 420 m
Amphone 510 m
K33 520 m
MT Mart 540 m
Kang's Taekwondo 560 m
Funderland 590 m

Grand Hotel Vientiane

Ban Phonsinuan, Sisattanak, Vientiane, Laos - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Sisattanak part of Vientiane, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Patuxai. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Sparkling clean

890 meters to public transportation

Check-in [24-hour]

Airport transport

760 meters to COPE Visitor Centre

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Car park

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Breakfast [free]

Restaurants

Cheaper than 78% of all properties in Vientiane in the last 24 hoursCompared to 260 Vientiane properties at Agoda for various dates
Value for money8.5
Distance to city center1 km
Location rating8.2
Nearest airportWattay International Airport (VTE) - Laos
Distance to airport6.0 km

Rooms available at Grand Hotel Vientiane

Junior Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 55 m²/592 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Double Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Double
...
    Enter dates to see prices
    Bed in dormitory STANDARD
    ...
      Enter dates to see prices
      Suite Single Room
      ...
        Enter dates to see prices
        Double Com
        ...
          Enter dates to see prices
          Deluxe Room (No Window,Area:30)
          ...
            Enter dates to see prices

            Frequently asked questions

            What time is check-in and check-out at Grand Hotel Vientiane?

            Check-in is from 02:00 PM, and check-out is until 03:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Grand Hotel Vientiane?

            For those who wish to drive their own cars, Grand Hotel Vientiane has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Vientiane with private transportation, the hotel can arrange taxi service.

            Is breakfast offered at Grand Hotel Vientiane?

            Start your mornings right, with the continental and buffet breakfast options offered at Grand Hotel Vientiane. Adults can enjoy breakfast offered with an additional charge of 8 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            What are my dining options at Grand Hotel Vientiane?

            Grand Hotel Vientiane features an on-site restaurant for your dining convenience.

            What is the smoking policy at Grand Hotel Vientiane?

            Grand Hotel Vientiane does permit smoking in some areas and is not 100% smoke-free.

            What is the closest train, metro, or bus station to Grand Hotel Vientiane?

            The closest train, metro, or bus station is Vientiane Bus Station, 870 m away from Grand Hotel Vientiane.

            What restaurants are nearby Grand Hotel Vientiane?

            Grand Hotel Vientiane is located in Sisattanak, famous for good restaurants such as Cafe Nomad, Delhi Durbar and Le Royal.

            What popular shopping places are close to Grand Hotel Vientiane?

            Grand Hotel Vientiane is located in Sisattanak area which features shopping places such as Vientiane Center Lao.

            What are popular attractions near Grand Hotel Vientiane?

            Grand Hotel Vientiane is located in Sisattanak area, which is famous for attractions such as COPE Visitor Centre, Chao Anouvong Park and Wat Si Muang.

            Show more questions
            See map

            Explore the neighborhood

            What people love about Grand Hotel Vientiane

            • 9.6

              Exceptional
              Bathroom

              "Love the room which quite big with bath tub as well."

              Satakhun

              |

              May 19, 2022

            • 10

              Exceptional

              "The hotel has good facilities flexible check-in and checkout time."

              Elazar

              |

              January 26, 2021

            • 9.6

              Exceptional

              "Overall great service"

              Geovanna

              |

              February 13, 2020

            Property ranking|Compared to 260 Vientiane properties
            See all rankings
            Cleanliness score
            9/10
            Value for money score
            8.5/10
            Service score
            8.9/10
            Overall score
            8.5/10
            Better than
            93
            %
            of Vientiane properties
            Better than
            90
            %
            of Vientiane properties
            Better than
            90
            %
            of Vientiane properties
            Better than
            88
            %
            of Vientiane properties
            Overall rating:

            8.5

            Excellent
            403 reviews
            Cleanliness
            9.0
            Facilities
            8.0
            Location
            8.2
            Read all reviews >
            What travelers say they love:
            The staff are so friendly and the breakfast is good.
            richard from Thailand
            Solo traveler
            More about Grand Hotel Vientiane

            More about Grand Hotel Vientiane

            Grand Hotel Vientiane

            Grand Hotel Vientiane is the perfect place to experience Vientiane and its surroundings. With its convenient location, the hotel offers easy access to the city's must-see destinations.
            Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Grand Hotel Vientiane makes it easy to plan your day trips, sightseeing, and more around Vientiane. Guests can enjoy free parking right at the hotel.
            Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Grand Hotel Vientiane thanks to the hotel's laundromat and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
            Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. Some rooms at Grand Hotel Vientiane even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include television and cable TV.
            In some select rooms, you can find a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. Grand Hotel Vientiane also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


            Dining and things to do

            Every morning you can wake up to a delicious free breakfast at Grand Hotel Vientiane. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.


            Around the property

            Grand Hotel Vientiane is the perfect spot to explore Vientiane's fascinating cultural sights and attractions. An afternoon of browsing the works at COPE Visitor Centre located 750 m away can familiarize you with the local art scene.


            Reasons to stay here

            Get more than you bargain for here, which scores value for money higher than 90% of the city's accommodation.
            Past guests love the cleanliness here, ranking it higher than 92% of the city's accommodation.
            Staff and service here are considered high quality by past guests whose ratings put it above 90% of the city's options.

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            Amenities and facilities
            Very good
            Facilities

            8

            Most talked about facilities

            Breakfast

            15 mentions

            Housekeeping

            9 mentions

            Internet

            5 mentions

            Food & Dining

            3 mentions

            Languages spoken

            • English
            • Filipino
            • Hindi
            • Lao
            • Thai

            Accessibility

            • Wheelchair accessible

            Internet access

            • Complimentary WIFi in all rooms
            • Internet services
            • Wi-Fi in public areas

            Cleanliness and safety

            • Anti-viral cleaning products
            • Cashless payment service
            • Daily disinfection in common areas
            • Doctor/nurse on call
            • Face coverings on staff
            • First aid kit
            • Free face masks
            • Hand sanitizer
            • Hot water linen and laundry washing
            • Hygiene certification
            • Individually-wrapped food options
            • Physical distancing of at least 1 meter
            • Rooms sanitized between stays
            • Staff trained in safety protocol
            • Temperature check for guests and staff

            Dining, drinking, and snacking

            • Alternative meal arrangement
            • Breakfast [free]
            • Coffee shop
            • Kitchen
            • Restaurants
            • Room service

            Services and conveniences

            • Air conditioning in public area
            • Concierge
            • Contactless check-in/out
            • Daily cleaning
            • Elevator
            • Ironing service
            • Laundromat
            • Laundry service
            • Luggage storage
            • Meeting/banquet facilities
            • Safety deposit boxes
            • Smoking area

            For the kids

            • Family room

            Access

            • CCTV in common areas
            • CCTV outside property
            • Check-in/out [express]
            • Check-in [24-hour]
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Safety/security feature
            • Security [24-hour]

            Getting around

            • Car park [free of charge]
            • Car park [on-site]
            • Taxi service
            • Transport to airport

            Available in all rooms

            • A/C
            • Bathtub
            • Blackout curtains
            • Closet
            • Clothes rack
            • Coffee/tea machine
            • Complimentary drinking water
            • Daily cleaning
            • Desk
            • Hair dryer
            • Hand sanitizer
            • Interconnecting room(s) available
            • Iron and ironing board
            • Lock box in room
            • Microwave
            • Mini bar
            • Mirror
            • Non-smoking
            • Phone
            • Private bathroom
            • Refrigerator
            • Safety/security feature
            • Satellite/cable channels
            • Separate shower/bathtub
            • Shower
            • Slippers
            • Smoke alarm
            • Socket near the bed
            • Soundproofing
            • Toiletries
            • Towels
            • Trash cans
            • Wake up call
            • Whirlpool bathtub
            • Wi-Fi [complimentary]
            • Wooden/parqueted flooring
            Food and dining
            Breakfast options
            • Continental
            • Halal
            • Vegetarian
            Restaurants on site

            Grand Cafe

            • Cuisine: Local, Thai
            • Menu: Buffet
            Location
            Ban Phonsinuan, Sisattanak, Vientiane, Laos
            Excellent
            Location

            8.2

            Airports

            • Wattay International Airport (VTE) - Laos
              6.0 km 23 min drive
            • Udon Thani International Airport (UTH) - Thailand
              66.1 km

            Public transportation

            • Vientiane Bus Station
              880 m
            • Northern Bus Station
              4.2 km

            Hospital or clinic

            • Amphone
              510 m

            Shopping

            • Vientiane Night Market
              2.3 km

            Convenience store

            • Sokxai Minimart
              370 m

            Cash withdrawal

            • ATM
              260 m
            What's nearby

            Popular landmarks

            • COPE Visitor Centre
              750 m
            • Patuxai
              950 m
            • Wat Si Saket
              1.3 km
            • Wat Ho Phra Keo
              1.4 km
            • Black Stupa (That Dam)
              1.4 km
            • Presidential Palace
              1.4 km
            • Pha That Luang
              1.9 km
            • Vientiane Night Market
              2.3 km
            • Mekong Riverside Park
              2.3 km
            • Buddha Park
              16.0 km

            Nearby landmarks

            • Royal Thai Embassy
              140 m
            • Embassy of Thailand
              180 m
            • D Mart
              320 m
            • Parking D-Mart
              360 m
            • Wat Dongpalan
              420 m
            • Amphone
              510 m
            • K33
              520 m
            • MT Mart
              540 m
            • Kang's Taekwondo
              560 m
            • Funderland
              590 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds vary by room. Please check each room's capacity for details.

            All children are welcome.

            Infant 0-2 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib available upon request
            Children 3-12 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 13 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking 6 or more rooms, special policies may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from14:00
            • Check-out from12:00
            • Check-out until15:00
            • Reception open until00:00

            Getting around

            • Airport transfer fee10 USD
            • Distance from city center1 km
            • Travel time to airport (minutes)20

            Extras

            • Breakfast charge (unless included in room price)8 USD

            The property

            • Number of bars/lounges0
            • Number of floors7
            • Number of restaurants1
            • Number of rooms 85
            • Year property opened2017
            Property announcements

            From September 1, 2018, the property will offers complimentary taxi services daily for in-house guest from Grand Hotel Vientiane to and from City Inn Vientiane in the city center. The taxi transfers begin from 06:00 PM to 10:30 PM daily from Grand Hotel Vientiane and will return every 30 minutes from City Inn Hotel.

            Reviews of Grand Hotel Vientiane from real guests

            Provided by verified guests of Agoda
            8.5
            /
            10
            Cleanliness9.0
            Facilities8.0
            Location8.2
            Service8.9
            Value for money8.5
            High score for Vientiane
            Rating
            9+ Exceptional (70)
            8-9 Excellent (27)
            7-8 Very Good (40)
            6-7 Good (5)
            <6 Below Expectation (13)
            Time of the year
            Mar - May (23)
            Jun - Aug (41)
            Sep - Nov (39)
            Dec - Feb (52)
            All guests (403)
            All room types
            All languages

            Show reviews that mention 

            Showing 155 verified guest comments
            12345
            8.4
            Excellent
            richard from Thailand
            Solo traveler
            Deluxe Double Room
            Stayed 3 nights in June 2019

            The staff are so friendly ”

            This was my third visit to the Grand Hotel in Vientiane. It’s close proximity to the Thai Consulate is my main reason to use it, but it’s a good hotel, and reasonably priced . The staff are so friendly and the breakfast is good. The chef makes a great omelette ! The only downside is there’s no coffee shop in the lobby area but there’s several within a few minutes walk, so it’s not such a big deal. A lounge bar would also be nice, but there is an ‘ok’ bar just 40 meters away. It’s out of town, which would be a negative for some people, but not me. Would I return? Definitely! Primarily because of the staff!

            Reviewed June 21, 2019

            See room deals

            Dear Mr. Richard, Thank you for taking the time to share your recent experience at our hotel. We are so glad you found our hotel a good place to stay, and that you enjoyed the breakfast. Your feedback is very valuable to us as we work to be better each and every day. Staff will be happy to read your review and we would be honored to have you return to our hotel in the future. Best Regards, The Management

            Responded June 22, 2019
            Grand Hotel Vientiane
            9.2
            Exceptional
            Alexander from Germany
            Business traveler
            Deluxe Double Room
            Stayed 1 night in August 2018

            Always a delight to return”

            The Grand Hotel has been my favorite in Vientiane ever since I arrived in Laos. It it my place of choice for business trips to the capitol. Welcoming staff, great breakfast buffet, spacious and comfortable rooms. Close to D-Mart and the Morning Market as well as Dongpalane Road with all. Overall great experience.

            Reviewed September 03, 2018

            See room deals

            Greetings Mr. Alexander We appreciate you taking your time to leave a review, we are also very glad to hear that you really enjoyed your stay with us. Grand Hotel Vientiane is really looking forward to seeing you again. Regards The Management

            Responded September 27, 2018
            Grand Hotel Vientiane
            8.8
            Excellent
            Misma from Finland
            Business traveler
            Deluxe Twin Room
            Stayed 2 nights in August 2018

            Location and service - depends on why you are in Vientiane”

            For those heading for Thai consulate, the location is excellent. For anyone else, not so much. For this same reason, same about value for money. The hotel was in excellent shape, the staff was friendly, helpful and super quick. This was probably fastest check in and check out I have ever had in South East Asia. Internet speeds are good for Vientiane. 1.7-2 Mbps up and down a second. The speed was sufficient for HD video calls and so on. I had friends who stayed on same street in places half the price but they had no internet connection or it was available in fire escapes only. You get the point. Breakfast - nice for sure. No swimming pool? Not so good for the price in my opinion. Now, when I visited, swimming was out of question anyway. Downstairs excellent coffee shop, sustainable roasts to buy with you. I did. Excellent Lao coffee. Next door a pub where locals and local foreigners spend time.

            Reviewed August 29, 2018

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            Greetings Dear Misma, It is great pleasure to hear from you, and we would also like to inform you that if, location is big concern we now offer free taxi service to the city center in the evening. Regards The Management

            Responded September 27, 2018
            Grand Hotel Vientiane
            10.0
            Exceptional
            TANAKRIT from Thailand
            Solo traveler
            Deluxe Double Room
            Stayed 1 night in October 2019

            Suite Room is really great”

            The room type i selected was full upon check-in but i got upgrade to Suite Room. The room is really huge including kitchen, living room, bathroom and bedroom. It's clean and modern. Bed is so comfy. There're some restaurants and mini marts around the building. It's very easy to walk to Thai Embassy. Overall it's such a great hotel in Vientiane. Recommended!!

            Reviewed October 23, 2019

            See room deals

            Dear Tanakri, Thank you for choosing our hotel and for sharing your feedback regarding your stay with us. We are glad to hear that you enjoyed your accommodation. It will be our pleasure to welcome you again here at Grand Hotel Vientiane. Best Regards, The Management

            Responded October 25, 2019
            Grand Hotel Vientiane
            10.0
            Exceptional
            John from United States
            Couple
            Deluxe Double Room
            Stayed 1 night in September 2018

            Excellent Hotel next to Thai Consulate”

            Stayed here for one night and it was a fantastic experience. The staff was very hospitable. Breakfast buffet was nice and had an omelette station/eggs your way made to order. Waitresses very attentive. The rooms are very handsomely appointed. Nice furnishings. Comfortable bed and pillows. Bright bathroom with shower and separate bathtub. The water pressure in the shower was powerful, Hotel provided liquid soaps were nicely scented and sudsy. Washcloths, hand towels, and bath towels were thick and comfy. The room had a very reasonably priced minibar. So reasonable, I couldn’t justify the walk to a minimart with all that convenience in my room. Water, beer, soda, snacks, and fruit juices. Great lighting in the room. Many options for your mood be it work, sleep, daytime, or to relax. Large aircon lobby with cafe. Staff provided us an early check in and a late checkout and kept our bags in storage while I relaxed In lobby before collecting my passport at Thai consulate. They offer complimentary transportation to the riverside after 6pm. Something to consider if you want to see more of the city. We didn’t have a need to leave our street as we found great Thai, Indian, Lao, and Western food on our doorstep so to speak. Delhi Durbar across the street is some of the best Indian anywhere in SE Asia. Classy place too. Nomad Cafe has nice paninis and good coffee. Heading south from Hotel you’ll find a couple mini marts and local food joints. 10/10 would stay again. Pro Tip: If you brought a laptop or device that can connected by HDMI, the wall mounted flatscreen has a line underneath the top shelf.

            Reviewed September 11, 2018

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            Greetings Mr. John We appreciate you taking your time to leave a review, we are also very glad to hear that you really enjoyed your stay with us. Grand Hotel Vientiane is really looking forward to seeing you again. Regards The Management

            Responded September 27, 2018
            Grand Hotel Vientiane
            9.2
            Exceptional
            Markus from Germany
            Couple
            Deluxe Double Room
            Stayed 3 nights in August 2018

            Very good experience”

            Clean hotel with very helpful staff. Good and delicious breakfast. Very close to the Thai embassy for visa run (Can go there by walk). Delicious Indian restaurant opposite the hotel. Will go there again if I need to do visa in Vientiane

            Reviewed August 31, 2018

            See room deals

            Greetings Mr. Markus We appreciate you taking your time to leave a review, we are also very glad to hear that you really enjoyed your stay with us. Grand Hotel Vientiane is really looking forward to seeing you again. Regards The Management

            Responded September 27, 2018
            Grand Hotel Vientiane
            10.0
            Exceptional
            Thanis from Thailand
            Couple
            Deluxe Double Room
            Stayed 2 nights in August 2019

            Fantastic hotel”

            This hotel has got everything we need to stay away from home. I'd recommend anyone who come to Vientiane this hotel is a good choice!

            Reviewed August 14, 2019

            See room deals

            Dear Thanis, Thank you for sharing your great feedback with your recent stay with us. We always aim to give our best service to our beloved guest. Again thank you and we are looking forward to welcome you again in our hotel. Best Regards, The Management

            Responded August 16, 2019
            Grand Hotel Vientiane
            8.4
            Excellent
            richard from Thailand
            Couple
            Deluxe Double Room
            Stayed 2 nights in December 2018

            Great staff ”

            We chose the Grand because it is very close to the Thai Consulate, and our trip to Laos was for a Thai Visa. The hotel surpassed our expectations. Very obliging and friendly staff, a decent breakfast selection and a couple of really good cafe’s in close proximity. The only downside is that it is a Tuk Tuk ride away from the City centre., and 20 minutes in the heavily polluted streets is not very pleasant, to say the least. We were there for 3 nights and would definitely book again.

            Reviewed December 31, 2018

            See room deals

            Dear Hotel Guest, Greetings! Thank you so much for a wonderful reviews. We are hoping to see you again. Best regards! Ms. Marnie Geroche

            Responded January 30, 2019
            Grand Hotel Vientiane
            10.0
            Exceptional
            Detective from Thailand
            Business traveler
            Deluxe Twin Room
            Stayed 3 nights in February 2019

            BEST CARING HOTEL IN DOWNTOWN VIENTIANE”

            Very good Hotel, very Strategic location, good lobby ambience, good room atmosphere equal to Hong Kong, clean everywhere, well-maintained, well-managed, responsive and caring, large room, bath tub, working fine hotwater, best breakfast balanced menu allowing pescetarian-vegetarian like me to eat well too, friendly frontdesk-restaurant-housekeeping staffs especially the Manager who tirelessly managed the midnight "Korean Comedian" Carbaret Show too, in the main lobby. You'll feel like a Home while staying here. Recommended. And I shall Return there as well.

            Reviewed March 06, 2019

            See room deals

            Dear Hotel Guest, Thank you so much for a very good reviews. We are hoping to see you soon again. Best Regards! Ms. Marnie

            Responded March 08, 2019
            Grand Hotel Vientiane
            8.8
            Excellent
            Dennis from United States
            Solo traveler
            Deluxe Double Room
            Stayed 2 nights in July 2018

            No worries here!!!”

            No place is perfect, but the Grand comes close. Two-minutes walk from Thai Consulate. Clean and modern facility. Staff scores a grade of OUTSTANDING for courtesy, professionalism, and helpfulness. Yes, it costs a bit more than a nearby alternative, but I have ZERO regrets about my choice. DOWNSIDE: not central to the heart of the city, so prepare to walk a lot or use local pricey tuk-tuks. Completely positive experience! Would use again.

            Reviewed July 15, 2018

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            Dear Dennis, Thank You for your kind review. We truly appreciate that our hospitality and service was a great experience for you and we are continually working on delivering hospitable excellence to all our guests in all areas. We look forward to your next stay – we are planning to offer a city route shuttle service for guests like yourself and we hope your next stay will be an even better experience. Ask our front desk and we would be happy to guide you around to more nearby dining restaurants or cafes. Regards Grand Hotel Vientiane

            Responded August 20, 2018
            Grand Hotel Vientiane
            8.0
            Excellent
            richard from Thailand
            Solo traveler
            Deluxe Double Room
            Stayed 3 nights in March 2019

            Maintaining very good standard”

            This was my second stay at the Grand Hotel. I am pleased to report that they are still maintaining their very good standard of service. Excellent staff, and most helpful on all occasions. I definitely recommend this hotel.

            Reviewed April 07, 2019

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            Dear Richard, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Best regards, The Management

            Responded June 13, 2019
            Grand Hotel Vientiane
            10.0
            Exceptional
            Nikita from Russia
            Business traveler
            Deluxe Double Room
            Stayed 2 nights in August 2018

            Exceptional”

            Great location if you want to stay in the area very close to Thai Embassy (the hotel is literally 1 minute away from there). Nice hotel overall, WiFi worked great, spacious clean rooms. There are some nice coffee shops very close to the hotel and a few restaurants.

            Reviewed March 01, 2019

            See room deals

            Dear Hotel Guest, Thank you so much for a good reviews. We are hoping to see you again soon. Best regards! Ms. Marnie

            Responded March 08, 2019
            Grand Hotel Vientiane
            10.0
            Exceptional
            Eric from Australia
            Couple
            Junior Suite
            Stayed 2 nights in January 2020

            Exceptional”

            Very convenient for visiting the Thai consulate in Vientiane to apply for a visa.

            Reviewed January 25, 2020

            See room deals

            Dear Eric, Thank you for choosing our hotel for your recent stay in Vientiane and for taking time leave us your feedback. We are looking forward to welcoming you again here at the Grand Hotel Vientiane. Best Regards, The Management

            Responded February 07, 2020
            Grand Hotel Vientiane
            7.6
            Very good
            SERIN from Singapore
            Group
            Deluxe Twin Room
            Stayed 1 night in October 2019

            Comfort, Reasonable and Accommodative”

            Our group booked Grand Hotel because we were doing volunteering work at Laos. Our day started before the breakfast starts (7am onwards). However, the hotel was willing to exceed our expectation to have the breakfast spread ready before that time. Kudos to management and team.

            Reviewed October 16, 2019

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            Dear Serin, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future. Best Regards, The Management

            Responded October 18, 2019
            Grand Hotel Vientiane
            8.8
            Excellent
            Katie from Thailand
            Business traveler
            Deluxe Double Room
            Stayed 2 nights in August 2018

            Excellent for Visa Run”

            This was a great hotel for completing a visa run for Thailand, with the embassy located just around the block. The facilities are clean, the staff is helpful and kind, and everything is very comfortable. Wifi worked great. Note that if you want to head into the center of town, you will need to take a tuk tuk (some are waiting outside - very nice) and it takes about 20 minutes, so do not stay here if you're not doing a visa run. The bath in my room was also broken which was a bit of a bummer.

            Reviewed August 28, 2018

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            Greetings Mr. Katie It is great pleasure to hear from you, and we would also like to inform you that we now offer free taxi service to the city center in evening. Also like to apologise for any inconvenience caused with the bath which we have already fixed now. Regards The Management

            Responded September 27, 2018
            Grand Hotel Vientiane
            9.6
            Exceptional
            naoaki from Japan
            Solo traveler
            Deluxe Double Room
            Stayed 1 night in August 2018

            The best hotel for Thai visa tourism ”

            Walking distance to Royal Thai embassy. It’s the best reasonable hotel for VISA tourists. I stayed at 7F, it was good view from the room but it’s a bit difficult to set shower and air-con to proper temperature. Other than this, every things were good enough including staffs.

            Reviewed August 17, 2018

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            Dear Naoaki, Thank You for taking the time to share your experience with us. Your honest feedback is important to us as we strive to provide service excellence to all our valued guests such as yourself. We apologize for the issues that made your stay less enjoyable and we are looking into improving these accessibilities for the next guests. We truly hope to have you here at Grand Hotel again for an opportunity to give you an improved guest experience. Regards Grand Hotel Vientiane

            Responded August 20, 2018
            Grand Hotel Vientiane
            10.0
            Exceptional
            Roslyn from Thailand
            Solo traveler
            Deluxe Double Room
            Stayed 1 night in September 2018

            A fine place to stay near Thai Embassy”

            Pros: The building is new and is an easy walk from Thailand Embassy. Checkin is smooth with well appointed lobby, rfi elevator and rfi room door. The room is generous in space, designed well, bath is decent in space, the room is overall clean, bed and pillows are comfortable to sleep in, the lighting is relaxing, ac is comfortable in temp, big window for proper lighting during the day with a curtain that can block the day light and the WIFI signal in the room is consistent. Breakfast is good and the service overall is outstanding. Cons: It is not close to the center but can manage with tuktuks. The only thing that they can improve is the hot-shower heater is turning off on its own so the shower gets cold all of a sudden. Other than that, I will definetely stay there for my next visa run

            Reviewed September 27, 2018

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            Dear Roslyn We appreciate you taking your time to leave a review, we are also very glad to hear that you really enjoyed your stay with us. We are definitely looking to fixing the issue regarding the hot water problem. Grand Hotel Vientiane is really looking forward to seeing you again. Regards The Management

            Responded October 17, 2018
            Grand Hotel Vientiane
            8.8
            Excellent
            David from United States
            Couple
            Deluxe Double Room
            Stayed 2 nights in September 2018

            Near Thai embassy”

            Nice hotel with pleasant English speaking staff. Breakfast and WiFi included. Two minute walk to Thai embassy. Many food choices nearby including a great Indian restaurant across the street. Good AC in the room.

            Reviewed October 04, 2018

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            Greetings Mr. David We appreciate you taking your time to leave us a review, we are also very glad to hear that you really enjoyed your stay with us. Grand Hotel Vientiane is really looking forward to seeing you again. Regards The Management

            Responded October 17, 2018
            Grand Hotel Vientiane
            10.0
            Exceptional
            Mario from Thailand
            Business traveler
            Junior Suite
            Stayed 1 night in May 2019

            Nice new hotel...”

            Very nice new hotel, however, one point I have to critizise this time, the quality of the breakfast had dropped compared to my last stay. For Westerner, that was a bit disappointing. However I hope it will improve again, I know that they are able too.

            Reviewed June 11, 2019

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            Dear Mr. Mario, We would like to thank you for choosing Grand Hotel Vientiane and for sharing your feedback. We're sorry your experience for the breakfast didn't match your expectations. We would love to improve our service if you give us another chance we'll do better. Best Regards, Jingky

            Responded June 13, 2019
            Grand Hotel Vientiane
            8.8
            Excellent
            TANAKRIT from Thailand
            Solo traveler
            Deluxe Double Room
            Stayed 1 night in October 2019

            Great price, New Hotel near Thai embassy”

            Hotel is clean, new, good facilities. Staffs are very polite and kindness. The building is very near to Thai Embassy and my workplace, very convenience with walking distance, surrounding with restaurants and cafe. Breakfast is OK. No hesitate to stay here again next time.

            Reviewed October 23, 2019

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            Dear Tanakrit, Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. Call us if there is anything we can help you with. Best Regards, The Management

            Responded October 26, 2019
            Grand Hotel Vientiane
            12345
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