Check-in is from 02:00 PM, and check-out is until 03:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

A stay at Grand Hotel Vientiane also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Hotel Vientiane has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Vientiane with private transportation, the hotel can arrange taxi service.

Start your mornings right, with the continental and buffet breakfast options offered at Grand Hotel Vientiane. Adults can enjoy breakfast offered with an additional charge of 8 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

Grand Hotel Vientiane does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.