The staff are so friendly ”

This was my third visit to the Grand Hotel in Vientiane. It’s close proximity to the Thai Consulate is my main reason to use it, but it’s a good hotel, and reasonably priced . The staff are so friendly and the breakfast is good. The chef makes a great omelette ! The only downside is there’s no coffee shop in the lobby area but there’s several within a few minutes walk, so it’s not such a big deal. A lounge bar would also be nice, but there is an ‘ok’ bar just 40 meters away. It’s out of town, which would be a negative for some people, but not me. Would I return? Definitely! Primarily because of the staff!

Always a delight to return”

The Grand Hotel has been my favorite in Vientiane ever since I arrived in Laos. It it my place of choice for business trips to the capitol. Welcoming staff, great breakfast buffet, spacious and comfortable rooms. Close to D-Mart and the Morning Market as well as Dongpalane Road with all. Overall great experience.

Location and service - depends on why you are in Vientiane”

For those heading for Thai consulate, the location is excellent. For anyone else, not so much. For this same reason, same about value for money. The hotel was in excellent shape, the staff was friendly, helpful and super quick. This was probably fastest check in and check out I have ever had in South East Asia. Internet speeds are good for Vientiane. 1.7-2 Mbps up and down a second. The speed was sufficient for HD video calls and so on. I had friends who stayed on same street in places half the price but they had no internet connection or it was available in fire escapes only. You get the point. Breakfast - nice for sure. No swimming pool? Not so good for the price in my opinion. Now, when I visited, swimming was out of question anyway. Downstairs excellent coffee shop, sustainable roasts to buy with you. I did. Excellent Lao coffee. Next door a pub where locals and local foreigners spend time.

Suite Room is really great”

The room type i selected was full upon check-in but i got upgrade to Suite Room. The room is really huge including kitchen, living room, bathroom and bedroom. It's clean and modern. Bed is so comfy. There're some restaurants and mini marts around the building. It's very easy to walk to Thai Embassy. Overall it's such a great hotel in Vientiane. Recommended!!

Excellent Hotel next to Thai Consulate”

Stayed here for one night and it was a fantastic experience. The staff was very hospitable. Breakfast buffet was nice and had an omelette station/eggs your way made to order. Waitresses very attentive. The rooms are very handsomely appointed. Nice furnishings. Comfortable bed and pillows. Bright bathroom with shower and separate bathtub. The water pressure in the shower was powerful, Hotel provided liquid soaps were nicely scented and sudsy. Washcloths, hand towels, and bath towels were thick and comfy. The room had a very reasonably priced minibar. So reasonable, I couldn’t justify the walk to a minimart with all that convenience in my room. Water, beer, soda, snacks, and fruit juices. Great lighting in the room. Many options for your mood be it work, sleep, daytime, or to relax. Large aircon lobby with cafe. Staff provided us an early check in and a late checkout and kept our bags in storage while I relaxed In lobby before collecting my passport at Thai consulate. They offer complimentary transportation to the riverside after 6pm. Something to consider if you want to see more of the city. We didn’t have a need to leave our street as we found great Thai, Indian, Lao, and Western food on our doorstep so to speak. Delhi Durbar across the street is some of the best Indian anywhere in SE Asia. Classy place too. Nomad Cafe has nice paninis and good coffee. Heading south from Hotel you’ll find a couple mini marts and local food joints. 10/10 would stay again. Pro Tip: If you brought a laptop or device that can connected by HDMI, the wall mounted flatscreen has a line underneath the top shelf.

Very good experience”

Clean hotel with very helpful staff. Good and delicious breakfast. Very close to the Thai embassy for visa run (Can go there by walk). Delicious Indian restaurant opposite the hotel. Will go there again if I need to do visa in Vientiane

Fantastic hotel”

This hotel has got everything we need to stay away from home. I'd recommend anyone who come to Vientiane this hotel is a good choice!

Great staff ”

We chose the Grand because it is very close to the Thai Consulate, and our trip to Laos was for a Thai Visa. The hotel surpassed our expectations. Very obliging and friendly staff, a decent breakfast selection and a couple of really good cafe’s in close proximity. The only downside is that it is a Tuk Tuk ride away from the City centre., and 20 minutes in the heavily polluted streets is not very pleasant, to say the least. We were there for 3 nights and would definitely book again.

BEST CARING HOTEL IN DOWNTOWN VIENTIANE”

Very good Hotel, very Strategic location, good lobby ambience, good room atmosphere equal to Hong Kong, clean everywhere, well-maintained, well-managed, responsive and caring, large room, bath tub, working fine hotwater, best breakfast balanced menu allowing pescetarian-vegetarian like me to eat well too, friendly frontdesk-restaurant-housekeeping staffs especially the Manager who tirelessly managed the midnight "Korean Comedian" Carbaret Show too, in the main lobby. You'll feel like a Home while staying here. Recommended. And I shall Return there as well.

No worries here!!!”

No place is perfect, but the Grand comes close. Two-minutes walk from Thai Consulate. Clean and modern facility. Staff scores a grade of OUTSTANDING for courtesy, professionalism, and helpfulness. Yes, it costs a bit more than a nearby alternative, but I have ZERO regrets about my choice. DOWNSIDE: not central to the heart of the city, so prepare to walk a lot or use local pricey tuk-tuks. Completely positive experience! Would use again.

Maintaining very good standard”

This was my second stay at the Grand Hotel. I am pleased to report that they are still maintaining their very good standard of service. Excellent staff, and most helpful on all occasions. I definitely recommend this hotel.

Exceptional”

Great location if you want to stay in the area very close to Thai Embassy (the hotel is literally 1 minute away from there). Nice hotel overall, WiFi worked great, spacious clean rooms. There are some nice coffee shops very close to the hotel and a few restaurants.

Exceptional”

Very convenient for visiting the Thai consulate in Vientiane to apply for a visa.

Comfort, Reasonable and Accommodative”

Our group booked Grand Hotel because we were doing volunteering work at Laos. Our day started before the breakfast starts (7am onwards). However, the hotel was willing to exceed our expectation to have the breakfast spread ready before that time. Kudos to management and team.

Excellent for Visa Run”

This was a great hotel for completing a visa run for Thailand, with the embassy located just around the block. The facilities are clean, the staff is helpful and kind, and everything is very comfortable. Wifi worked great. Note that if you want to head into the center of town, you will need to take a tuk tuk (some are waiting outside - very nice) and it takes about 20 minutes, so do not stay here if you're not doing a visa run. The bath in my room was also broken which was a bit of a bummer.

The best hotel for Thai visa tourism ”

Walking distance to Royal Thai embassy. It’s the best reasonable hotel for VISA tourists. I stayed at 7F, it was good view from the room but it’s a bit difficult to set shower and air-con to proper temperature. Other than this, every things were good enough including staffs.

A fine place to stay near Thai Embassy”

Pros: The building is new and is an easy walk from Thailand Embassy. Checkin is smooth with well appointed lobby, rfi elevator and rfi room door. The room is generous in space, designed well, bath is decent in space, the room is overall clean, bed and pillows are comfortable to sleep in, the lighting is relaxing, ac is comfortable in temp, big window for proper lighting during the day with a curtain that can block the day light and the WIFI signal in the room is consistent. Breakfast is good and the service overall is outstanding. Cons: It is not close to the center but can manage with tuktuks. The only thing that they can improve is the hot-shower heater is turning off on its own so the shower gets cold all of a sudden. Other than that, I will definetely stay there for my next visa run

Near Thai embassy”

Nice hotel with pleasant English speaking staff. Breakfast and WiFi included. Two minute walk to Thai embassy. Many food choices nearby including a great Indian restaurant across the street. Good AC in the room.

Nice new hotel...”

Very nice new hotel, however, one point I have to critizise this time, the quality of the breakfast had dropped compared to my last stay. For Westerner, that was a bit disappointing. However I hope it will improve again, I know that they are able too.

Great price, New Hotel near Thai embassy”

Hotel is clean, new, good facilities. Staffs are very polite and kindness. The building is very near to Thai Embassy and my workplace, very convenience with walking distance, surrounding with restaurants and cafe. Breakfast is OK. No hesitate to stay here again next time.