Amazing historic hotel. Gorgeous!”

The Grand Wien Hotel made our stay in Vienna truly amazing. The rooms were beautifully furnished in classic Viennese baroque style, with a crystal chandelier, palatial wallpaper and a very comfortable bed. The bathroom was immaculate, huge and luxurious - lots and lots of space for two people to go about their morning routine, a separate water closet and hot shower above a big tub. The floors of the bathroom were also heated. They also laid out a traditional christmas cake for our tea one of the evenings, and fresh fruit. We also had one of the best hot chocolates in the lobby of the hotel. One of the best features of the Grand Wien is that it is attached to the Ring Gallerie, which had a really good supermarket (Billa Corso) in its basement. So we were able to buy fresh sandwiches, juices, cheese, breads, hams and yoghurt for breakfast, or dinner in the room. We'd definitely stay at the Grand Wien the next time we're back in beautiful Vienna.

Great Hotel”

Location of this hotel is excellent. Many places of interest in Vienna are within walking distance. The exterior and interior decoration of this this hotel match their five star status. My hotel room was also very clean and luxurious. The staff were very helpful and friendly. Our experience at Grand Hotel was a very pleasant one. I would definitely recommend this hotel to others.

Exceptional”

Absolutely gorgeous property and within walking distance of all major attractions! Spacious rooms and phenomenal breakfast. Felt like a princess at the Grand Hotel Wien! Can't wait to return.

Outstanding hotel in Vienna ”

Grand Hotel Wien is a beautiful hotel in an excellent location. The rooms are spacious and very comfortable. The restaurants at the hotel were excellent.

Gorgeous Hotel in Old Town Vienna”

The Grand is just that..Grand. The common areas are marble and granite in warm golds, yellows and siennas. There is an outside cafe as well as an inside section with a piano player. Le Ciel, for French dining, had exceptional service and also piano playing. The Japanese restraurant was closed for updating. But, there is also a sushi bar that is casual. There is twice a day housekeeping (with turn down service) and the room was very clean. We had a "Exceptonal" level room that was had a king bed, fine furniture, crown molding ceiling and was done in celadon greens and creams. There was a seperate room for the 2 large closets (that lit when opened). The double sinked bath was marble and granite with gold plated fixtures and had a soaking tub/shower with heated towel bars. It is a very comfortable hotel within walking distance of Old Town, the opera and shopping. All we needed a cab for was our dinner dining choices.

Fabulous Hotel in every way except for the concier”

I was perfectly aware that both are within walking distance, however when I went to the booths, the outer doors to both the buildings were closed and I could not see the opening hours of the ticket booth inside, exactly as I had suspected. I had to call a travel agency myself and check. In a 5 star hotel in any other city, I would not have had to go through this inconvenience, as the concierge would already know or could check with one telephone call these minor details about two of the most popular tourist attractions in the city. I was very disappointed that I had to experience this complete waste of time in what little time I had to enjoy Vienna. The concierge should keep in mind that many tourists are in a rush and need to make full use of their time in order to enjoy the city as much as possible.

Beautiful hotel”

This was a beautiful hotel. We bought on a deep discount, which made it very worth it, but at the standard price, it would have been well outside our budget! They were friendly to our family, there is a grocery store in the connected mall, and there is an amazing spa/sauna (with steam room) which is included with your room. This was great after a cold day of site seeing.

Great. Location”

The hotel is in a perfect location for all the major attractions in Vienna. Our room was very large. We had little interaction with hotel staff, I think most of Vienna need to learn about customer service with a smile.

Gorgeous hotel Excellent staff”

This hotel is far more exquisite than the pictures show. Beautiful, relaxing lobby with a bar and restaurant. We had breakfast included with our room and it was incredible. Hot breakfast ordered from a menu (we had Eggs Benedict) plus a huge fresh buffet. Champagne and all kinds of juices were included. It was all delicious. Location is perfect. Close to everything. Our room was spectacular. Very comfortable and clean as well as beautiful! We have stayed in many 5 star hotels and this is one of the best!

Fantastic”

We only stayed a day to treat ourselves to the experience and we were not disappointed. Upon arrival the very friendly staff upgraded as to a suite as a Christmas present! Location is fantastic. You are directly on the famous Ring street, next to the Opera and exclusive Kaertner shopping mile. Hotel bar was cozy and we had a couple of drinks with friends there!

Superb in All Respects”

If you want the perfect hotel experience in Vienna, this is your destination!

good stay”

good stay at grand hotel , the only thing its have very limited choice for inroom dining at night ,otherwise was everything good

Luxurious palace for business of leasure”

My wife and I were here for a mix of business and leasure. Business for the first 2 days and 6 days of tourism. The location is ideal for leasure: no need for taxis or other means of public transport, just about everything is within walking distance, museums, churches and palaces. Easy access to tram for those attractions that are a bit further afield. The rooms are somptuously decorated, and takes you back to 19th century regal times. Modern anemities (TV, fast Internet) are not forgotten, so the hotel is also convenient for conducting business. Service is also impeccable most of the time, with just one small blemish: we left a good 4 hours after checking out with our bags at the concierge. The hotel staff somehow managed to forget telling us we forgot a tin a caviar and some other goodies in the fridge. We left a good

Great hotel in perfect location”

This hotel is beautiful, very clean, room service twice a day, breakfast very tasty and rich, the hotel is very close to the opera house (around 100 meters) and to the city center. Highly recommended!!

Good locations, professional receptionist ”

We stayed at this hotel for 5 nights. Phillip the receptionist who checked us in was professional, polite, friendly and helpful. Room was clean and quite smaller than I expected but I worked out for 2 big luggages. Bed was good and comfy but I hated the pillows very much. Air con worked well. The bathroom was huge and I loved it especially the gold plated bidet. From day 3, we hadn’t got bath mat til the day checked out. It could be very dangerous when you get off from the shower as the floor is marble and it’s slippery when wet. The tv programs were ridiculous boring as all channels were news in different languages and the pay movies were bloody expensive. We watched YouTube and Netflix on our iPad instead. However, the location was great. The hotel itself is linked to the department store and the supermarket downstairs. You could walked to ubahn, tram stations, hop on hop off buses, many tourist attractions and shopping street on Kärntner strabe in walking distance.

Very good”

our stay at hotel was good.location is good,reception staff was good and helpful.Our daughter joined us for first night and was supposed to leave next day early morning.But staff refused to accommodate one extra bed for the night stating it's against hotel policy.So we have to upgrade for all 3 nights we stayed there.Hotel staff refused to upgrade for 1 night,though she left next day early morning.

Exceptional”

Luxurious Hotel. Everything in rooms was comfortable and functional. Great bed. Easy to walk from hotel to all major sites. All forms of public transportation are very close.

Lovely hotel well located. Staff very helpful. ”

Great room and hotel generally. Upmarket for sure. Lovely facilities and very well located.

fabulous hotel &room .excellent friendly service ”

we spent 3 nights here.The standard room was beautiful.Fabulous bathroom.Perfectly situated.Service and friendliness of staff was A1.Breakfast excellent. Could not complain about anything.Would recommend to anyone.

Grand stay in Grand ambience , Excellent Location and Royal in all respect ”

Ambience of Hotel is truly Royal, the staff are very helpful , courteous , the concierge service is per excellence !