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Grand Hotel Wien

"It's nice classy old fashion Hotel, excellent location , accommodating staff , very pleasant ambiance"

Roya - February 18, 2020
 Grand Hotel Wien
Lobby Grand Hotel Wien
Lobby Grand Hotel Wien
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Grand Hotel Wien

Kaerntner Ring 9, 01. Innere Stadt, Vienna, Austria, A-1010 - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Wiener Staatsoper
Within 240 m of property
See map
Popular landmarks
Billa Corso 20 m
Ringstrassen Galleries 50 m
Giesswein 70 m
Spielzung Shop 70 m
Palais Corso Garage 110 m
Internationale Apotheke 120 m
Herbert von Karajan Centrum 120 m
Hertz 140 m
Backhausen 140 m
Opern Apotheke 160 m
Nearby landmarks
Wiener Staatsoper 240 m
St. Stephen's Cathedral 710 m
Historic Center of Vienna 750 m
The Hofburg 780 m
Kunsthistorisches Museum Vienna 820 m
Belvedere Museum 1.34 km
Prater 2.52 km
Schonbrunn Palace 4.8 km
Tiergarten Schoenbrunn - Zoo Vienna 5.58 km
Schonbrunner Gardens 5.72 km
9.6

Exceptional

Location rating score

110 meters from city center
Popular neighborhood
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
  • 300 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of Vienna

  • Free Wi-Fi in all rooms!

Cheaper than 95% of all properties in Vienna in the last 24 hoursCompared to 2,467 Vienna properties at Agoda for various dates
Value for money8.4
Location rating9.6
Nearest airportVienna International Airport (VIE) - Austria
Distance to airport18.1 km

Rooms available at Grand Hotel Wien

Exceptional
Room comfort & quality
9.1
Deluxe Suite
Deluxe Suite
...
  • Room size: 130 m²/1399 ft²
  • Balcony/terrace
  • 1 king bed
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Executive Suite
Executive Suite
...
  • Room size: 70 m²/753 ft²
  • Shower and bathtub
  • 1 king bed
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Superior Double or Twin Room
Superior Double or Twin Room
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 2 single beds or 1 queen be...
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Junior Suite
Junior Suite
...
  • Room size: 60 m²/646 ft²
  • Shower and bathtub
  • 1 king bed
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Senior Suite
Senior Suite
...
  • Room size: 116 m²/1249 ft²
  • Shower and bathtub
  • 1 king bed
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Special Offer - Superior Double or Twin Room
Special Offer - Superior Double or Twin Room
...
  • Room size: 30 m²/323 ft²
  • Shower and bathtub
  • 1 queen bed or 2 single bed...
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Exclusive Double or Twin Room
Exclusive Double or Twin Room
...
  • Room size: 45 m²/484 ft²
  • Shower and bathtub
  • 1 king bed or 2 single beds
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Deluxe Double or Twin Room
Deluxe Double or Twin Room
...
  • Room size: 36 m²/388 ft²
  • Shower and bathtub
  • 1 king bed or 2 single beds
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Single Superior
Single Superior
...
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    Junior Suite Bed Bank
    Junior Suite Bed Bank
    ...
    • Shower
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    Frequently asked questions

    What time is check-in and check-out at Grand Hotel Wien?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Grand Hotel Wien?

    Grand Hotel Wien is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 60 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Grand Hotel Wien also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Hotel Wien has a car park available for guests. Parking is available for a fee of 36 EUR per day. If you're looking for an easy way to get around Vienna with private transportation, the hotel can arrange car rental for you.

    What is the smoking policy at Grand Hotel Wien?

    Grand Hotel Wien does not permit smoking in any of its rooms or indoor areas.

    See map
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    What people love about Grand Hotel Wien

    • 8.4
      Excellent
      Cleanliness

      "Place was clean and the service was great!"

      Rebecca

      |

      July 22, 2019

    • 10.0
      Exceptional
      Staff 

      "The staff are eager to help at every turn."

      Kent

      |

      July 30, 2019

    • 10.0
      Exceptional
      Spaciousness

      "Spacious rooms and phenomenal breakfast."

      Sabrina

      |

      February 14, 2020

    Property ranking|Compared to 2,467 Vienna properties
    See all rankings
    Location score
    9.6/10
    Service score
    9.1/10
    Cleanliness score
    9.4/10
    Room comfort score
    9.1/10
    Better than
    99
    %
    of Vienna properties
    Better than
    99
    %
    of Vienna properties
    Better than
    99
    %
    of Vienna properties
    Better than
    99
    %
    of Vienna properties
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    Overall rating:
    9.0
    Exceptional
    2,776 reviews
    Cleanliness
    9.3
    Facilities
    8.8
    Location
    9.6
    Read all reviews >
    What travelers say they love:
    Absolutely gorgeous property and within walking distance of ...
    Sabrina from Canada
    Couple
    More about Grand Hotel Wien

    More about Grand Hotel Wien

    This is a luxurious grand hotel from the spectacular ‘Belle Epoque’, the age of the Austro-Hungarian empire at the start of the 20th century. The hotel is only a few minutes from St. Stephen’s Cathedral, the opera house, and the Kärntner Straße. Many other historic attractions are nearby, and underground and tram stations are close to the hotel. The Grand Hotel Wien in Vienna still exudes the spirit of splendor and refined elegance that have made it a favorite with high class guests for over a century. It has very large, constantly updated rooms, bathrooms with gold fixtures, satellite TV, and high speed internet access. The gourmet Le Ciel restaurant, Rosengarten, Kavalierbar, and Viennese Café serve superb Austrian and international cuisine and leisure options include a gym and health club.

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    Most talked about facilities

    Food & Dining
    2 mentions
    Housekeeping
    2 mentions
    Breakfast
    1 mention

    What they offer

    7.2
    Very good
    Bathroom

    "The bathroom was huge and I loved it especially the gold pla..."

    Pakawadee

    |

    October 30, 2019

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    Continental
    Vegetarian
    Vegan
    Gluten-free

    Restaurants on site

    Le Ciel by Toni Mörwald
    Cuisine:French, International, Austrian
    Menu:Buffet
    Unkai
    Cuisine:Japanese
    Menu:Buffet
    Grand Brasserie
    Cuisine:Austrian
    Unkai Sushi
    Cuisine:Japanese
    Yalla
    Cuisine:Middle Eastern

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

    Show less

    Reviews of Grand Hotel Wien from real guests

    Overall rating
    9.0
    Exceptional
    From 2776 reviews
    9.6Location
    9.2Cleanliness
    9.0Room comfort and quality
    Agoda Reviews (249)Booking.com Reviews (2527)
    Rating via Agoda8.9
    /
    10
    Cleanliness9.3
    Facilities8.8
    Location9.6
    Room comfort and quality9.1
    Service9.0
    Value for money8.4
    High score for Vienna
    Rating
    9+ Exceptional (78)
    8-9 Excellent (18)
    7-8 Very Good (10)
    6-7 Good (1)
    <6 Below Expectation (4)
    Time of the year
    Mar - May (14)
    Jun - Aug (36)
    Sep - Nov (37)
    Dec - Feb (24)
    All guests (249)
    All languages

    Show reviews that mention 

    Showing 111 verified guest comments
    12345
    9.7
    Exceptional
    Jacqueline from Singapore
    Group
    Stayed 8 nights in December 2011

    Amazing historic hotel. Gorgeous!”

    Location, luxurious accomodations, service

    The Grand Wien Hotel made our stay in Vienna truly amazing. The rooms were beautifully furnished in classic Viennese baroque style, with a crystal chandelier, palatial wallpaper and a very comfortable bed. The bathroom was immaculate, huge and luxurious - lots and lots of space for two people to go about their morning routine, a separate water closet and hot shower above a big tub. The floors of the bathroom were also heated. They also laid out a traditional christmas cake for our tea one of the evenings, and fresh fruit. We also had one of the best hot chocolates in the lobby of the hotel. One of the best features of the Grand Wien is that it is attached to the Ring Gallerie, which had a really good supermarket (Billa Corso) in its basement. So we were able to buy fresh sandwiches, juices, cheese, breads, hams and yoghurt for breakfast, or dinner in the room. We'd definitely stay at the Grand Wien the next time we're back in beautiful Vienna.

    Reviewed December 15, 2011
    10.0
    Exceptional
    Azmi from Malaysia
    Couple
    Stayed 2 nights in April 2010

    Great Hotel”

    Great location Very clean and excellent exterior and interior Great staff
    None

    Location of this hotel is excellent. Many places of interest in Vienna are within walking distance. The exterior and interior decoration of this this hotel match their five star status. My hotel room was also very clean and luxurious. The staff were very helpful and friendly. Our experience at Grand Hotel was a very pleasant one. I would definitely recommend this hotel to others.

    Reviewed April 20, 2010
    10.0
    Exceptional
    Sabrina from Canada
    Couple
    Stayed 2 nights in July 2019

    Exceptional”

    Absolutely gorgeous property and within walking distance of all major attractions! Spacious rooms and phenomenal breakfast. Felt like a princess at the Grand Hotel Wien! Can't wait to return.

    Reviewed February 14, 2020

    Dear Sabrina, I am delighted to read that you have fully enjoyed your stay with us in Vienna and that we were able to make you feel like a "princess". I will share your review with our team, who I am certain will be encouraged by your remarks. As a member of "The Leading Hotels of the World", the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we are really looking forward to welcoming you back to our hotel in the nearest future. All the best for your health! Sincerely, Horst Mayer General Manager Grand Hotel Wien

    Responded March 28, 2020
    Grand Hotel Wien
    10.0
    Exceptional
    Catherine from United States
    Solo traveler
    Deluxe Double or Twin Room
    Stayed 6 nights in October 2019

    Outstanding hotel in Vienna ”

    Grand Hotel Wien is a beautiful hotel in an excellent location. The rooms are spacious and very comfortable. The restaurants at the hotel were excellent.

    Reviewed October 08, 2019
    10.0
    Exceptional
    John from United States
    Couple
    Stayed 4 nights in August 2010

    Gorgeous Hotel in Old Town Vienna”

    Location, cleanliness, service, dining, atmosphere
    Very minor...no top sheet on bed..just a too warm down comforter

    The Grand is just that..Grand. The common areas are marble and granite in warm golds, yellows and siennas. There is an outside cafe as well as an inside section with a piano player. Le Ciel, for French dining, had exceptional service and also piano playing. The Japanese restraurant was closed for updating. But, there is also a sushi bar that is casual. There is twice a day housekeeping (with turn down service) and the room was very clean. We had a "Exceptonal" level room that was had a king bed, fine furniture, crown molding ceiling and was done in celadon greens and creams. There was a seperate room for the 2 large closets (that lit when opened). The double sinked bath was marble and granite with gold plated fixtures and had a soaking tub/shower with heated towel bars. It is a very comfortable hotel within walking distance of Old Town, the opera and shopping. All we needed a cab for was our dinner dining choices.

    Reviewed September 06, 2010
    9.3
    Exceptional
    Yuta from Japan
    Couple
    Stayed 3 nights in September 2010

    Fabulous Hotel in every way except for the concier”

    Clean & spacious rooms, Delicious French restaurant, Fabulous location within walking distance of Stattsoper/ Musikverein/Subway/tram/and all the other sights within the Ring, good room service, everything you would expect from a 5star hotel.

    I was perfectly aware that both are within walking distance, however when I went to the booths, the outer doors to both the buildings were closed and I could not see the opening hours of the ticket booth inside, exactly as I had suspected. I had to call a travel agency myself and check. In a 5 star hotel in any other city, I would not have had to go through this inconvenience, as the concierge would already know or could check with one telephone call these minor details about two of the most popular tourist attractions in the city. I was very disappointed that I had to experience this complete waste of time in what little time I had to enjoy Vienna. The concierge should keep in mind that many tourists are in a rush and need to make full use of their time in order to enjoy the city as much as possible.

    Reviewed October 08, 2010
    10.0
    Exceptional
    lori from United States
    Family with young children
    Superior Double or Twin Room
    Stayed 3 nights in January 2020

    Beautiful hotel”

    This was a beautiful hotel. We bought on a deep discount, which made it very worth it, but at the standard price, it would have been well outside our budget! They were friendly to our family, there is a grocery store in the connected mall, and there is an amazing spa/sauna (with steam room) which is included with your room. This was great after a cold day of site seeing.

    Reviewed January 31, 2020

    Dear Iori, It is so wonderful to hear that you loved the hotel so much and I am delighted that you found it to be comfortable, and that the atmosphere felt gracious and warm for you. I am encouraged by your remarks regarding our SPA and the room. As a member of "The Leading Hotels of the World", the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we are really looking forward to welcoming you back to our hotel in the nearest future. Sincerely, Horst Mayer General Manager Grand Hotel Wien

    Responded March 28, 2020
    Grand Hotel Wien
    8.0
    Excellent
    Anna from Australia
    Couple
    Stayed 5 nights in August 2019

    Great. Location”

    The hotel is in a perfect location for all the major attractions in Vienna. Our room was very large. We had little interaction with hotel staff, I think most of Vienna need to learn about customer service with a smile.

    Reviewed September 02, 2019
    10.0
    Exceptional
    Ceda from United States
    Family with teens
    Stayed 3 nights in December 2019

    Gorgeous hotel Excellent staff”

    This hotel is far more exquisite than the pictures show. Beautiful, relaxing lobby with a bar and restaurant. We had breakfast included with our room and it was incredible. Hot breakfast ordered from a menu (we had Eggs Benedict) plus a huge fresh buffet. Champagne and all kinds of juices were included. It was all delicious. Location is perfect. Close to everything. Our room was spectacular. Very comfortable and clean as well as beautiful! We have stayed in many 5 star hotels and this is one of the best!

    Reviewed December 12, 2019
    10.0
    Exceptional
    Alexander from Austria
    Couple
    Stayed 1 night in December 2011

    Fantastic”

    Beautiful rooms, great location, professional staff

    We only stayed a day to treat ourselves to the experience and we were not disappointed. Upon arrival the very friendly staff upgraded as to a suite as a Christmas present! Location is fantastic. You are directly on the famous Ring street, next to the Opera and exclusive Kaertner shopping mile. Hotel bar was cozy and we had a couple of drinks with friends there!

    Reviewed May 21, 2012
    10.0
    Exceptional
    Glenn from United States
    Couple
    Stayed 3 nights in October 2019

    Superb in All Respects”

    If you want the perfect hotel experience in Vienna, this is your destination!

    Reviewed October 22, 2019
    7.3
    Very good
    abdulla from Qatar
    Couple
    Stayed 5 nights in November 2013

    good stay”

    location,Friendly staff,spa

    good stay at grand hotel , the only thing its have very limited choice for inroom dining at night ,otherwise was everything good

    Reviewed March 26, 2014
    8.3
    Excellent
    Hubert from France
    Couple
    Stayed 6 nights in January 2013

    Luxurious palace for business of leasure”

    within walking distance of city center, spacious comfortable rooms

    My wife and I were here for a mix of business and leasure. Business for the first 2 days and 6 days of tourism. The location is ideal for leasure: no need for taxis or other means of public transport, just about everything is within walking distance, museums, churches and palaces. Easy access to tram for those attractions that are a bit further afield. The rooms are somptuously decorated, and takes you back to 19th century regal times. Modern anemities (TV, fast Internet) are not forgotten, so the hotel is also convenient for conducting business. Service is also impeccable most of the time, with just one small blemish: we left a good 4 hours after checking out with our bags at the concierge. The hotel staff somehow managed to forget telling us we forgot a tin a caviar and some other goodies in the fridge. We left a good

    Reviewed February 03, 2013
    10.0
    Exceptional
    Susy from Israel
    Couple
    Stayed 4 nights in February 2020

    Great hotel in perfect location”

    This hotel is beautiful, very clean, room service twice a day, breakfast very tasty and rich, the hotel is very close to the opera house (around 100 meters) and to the city center. Highly recommended!!

    Reviewed February 12, 2020

    Dear Susy, We much appreciate your great feedback regarding your recent stay with us at the "Grand Hotel Wien". It is always a pleasure to receive positive feedback. I will share your review with our team, who I am certain will be encouraged by your remarks. As a member of "The Leading Hotels of the World", the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we are really looking forward to welcoming you back to our hotel in the nearest future. I wish you all the best for your health! Sincerely, Horst Mayer General Manager Grand Hotel Wien

    Responded March 28, 2020
    Grand Hotel Wien
    7.2
    Very good
    Pakawadee from Australia
    Couple
    Stayed 5 nights in October 2019

    Good locations, professional receptionist ”

    We stayed at this hotel for 5 nights. Phillip the receptionist who checked us in was professional, polite, friendly and helpful. Room was clean and quite smaller than I expected but I worked out for 2 big luggages. Bed was good and comfy but I hated the pillows very much. Air con worked well. The bathroom was huge and I loved it especially the gold plated bidet. From day 3, we hadn’t got bath mat til the day checked out. It could be very dangerous when you get off from the shower as the floor is marble and it’s slippery when wet. The tv programs were ridiculous boring as all channels were news in different languages and the pay movies were bloody expensive. We watched YouTube and Netflix on our iPad instead. However, the location was great. The hotel itself is linked to the department store and the supermarket downstairs. You could walked to ubahn, tram stations, hop on hop off buses, many tourist attractions and shopping street on Kärntner strabe in walking distance.

    Reviewed October 30, 2019
    8.0
    Excellent
    vipin from India
    Couple
    Superior Double or Twin Room
    Stayed 3 nights in September 2019

    Very good”

    our stay at hotel was good.location is good,reception staff was good and helpful.Our daughter joined us for first night and was supposed to leave next day early morning.But staff refused to accommodate one extra bed for the night stating it's against hotel policy.So we have to upgrade for all 3 nights we stayed there.Hotel staff refused to upgrade for 1 night,though she left next day early morning.

    Reviewed September 15, 2019
    10.0
    Exceptional
    William from United States
    Couple
    Stayed 2 nights in October 2019

    Exceptional”

    Luxurious Hotel. Everything in rooms was comfortable and functional. Great bed. Easy to walk from hotel to all major sites. All forms of public transportation are very close.

    Reviewed October 14, 2019
    10.0
    Exceptional
    Gary from United Kingdom
    Couple
    Stayed 3 nights in July 2019

    Lovely hotel well located. Staff very helpful. ”

    Great room and hotel generally. Upmarket for sure. Lovely facilities and very well located.

    Reviewed August 03, 2019
    10.0
    Exceptional
    Hayley from United Kingdom
    Couple
    Stayed 3 nights in December 2010

    fabulous hotel &room .excellent friendly service ”

    perfectly situated spotlessly clean
    nothing

    we spent 3 nights here.The standard room was beautiful.Fabulous bathroom.Perfectly situated.Service and friendliness of staff was A1.Breakfast excellent. Could not complain about anything.Would recommend to anyone.

    Reviewed December 15, 2010
    10.0
    Exceptional
    Gautam from India
    Couple
    Stayed 4 nights in July 2019

    Grand stay in Grand ambience , Excellent Location and Royal in all respect ”

    Ambience of Hotel is truly Royal, the staff are very helpful , courteous , the concierge service is per excellence !

    Reviewed July 13, 2019
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