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Grand Hotel Wien
Grand Hotel Wien
Grand Hotel Wien
Grand Hotel Wien
Grand Hotel Wien
Grand Hotel Wien
Grand Hotel Wien

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9

Exceptional

2,382 reviews

2,382 reviews

Housekeeping4
Breakfast1
See map

9.5

Exceptional

Location rating score

Exceptional location - 110 meters from city center
Popular neighborhood
Exceptional for walking
Walkable places
Billa Corso

20 m

Ringstrassen Galleries

50 m

Giesswein

70 m

Spielzung Shop

70 m

Herbert von Karajan Centrum

120 m

Popular landmarks
Wiener Staatsoper

240 m

St. Stephen's Cathedral

710 m

Historic Center of Vienna

750 m

The Hofburg

780 m

Kunsthistorisches Museum Vienna

820 m

Closest landmarks
Palais Corso Garage

110 m

Kärntnerringgarage

110 m

Internationale Apotheke

120 m

Hertz

140 m

Opern Apotheke

160 m

Grand Hotel Wien

Kaerntner Ring 9, 01. Innere Stadt, Vienna, Austria, A-1010 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the 01. Innere Stadt part of Vienna, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Schonbrunn Palace. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Located in heart of Vienna

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Transport to airport

Valet parking

Pets allowed

Shuttle service

Exercise area

Spa

Complimentary WIFi in all rooms

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Vienna every 10 minutes on Agoda.com
Value for money8.4
Location rating9.5
Nearest airportVienna International Airport (VIE) - Austria
Distance to airport18.1 km

Rooms available at Grand Hotel Wien

Exceptional
Room comfort & quality

9.1

Special Offer - Superior Double or Twin Room
...
  • Room size: 30 m²/323 ft²
  • Courtyard view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Suite with City View
...
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 2 single beds
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Junior Suite with Balcony
...
  • Room size: 60 m²/646 ft²
  • Balcony/terrace
  • 1 king bed
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Deluxe Suite
...
  • City view
  • Balcony/terrace
  • 1 king bed
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Deluxe Double or Twin Room with City View
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 1 king bed
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Deluxe Double Room with Balcony
...
  • Room size: 36 m²/388 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Double or Twin Room with City View
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
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King Room with Balcony
...
  • Room size: 45 m²/484 ft²
  • Balcony/terrace
  • 1 king bed
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Executive Suite
...
  • City view
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Senior Suite
...
  • City view
  • Shower and bathtub
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Hotel Wien?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Hotel Wien?

Grand Hotel Wien is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 60 EUR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Grand Hotel Wien also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Hotel Wien has a car park available for guests. Parking is available for a fee of 36 EUR per day. If you're looking for an easy way to get around Vienna with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Grand Hotel Wien?

Start your mornings right, with the continental and buffet breakfast options offered at Grand Hotel Wien. There's an additional charge of 38 EUR for adults and 38 EUR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Hotel Wien?

Grand Hotel Wien features 4 on-site restaurants for your dining convenience. Meals served include dinner and lunch. Dishes are served in a la carte during opening hours. Light meal like soup and desserts are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Grand Hotel Wien?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Grand Hotel Wien. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Grand Hotel Wien?

On-site venues and convenient event services make Grand Hotel Wien an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 300 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Grand Hotel Wien?

Grand Hotel Wien does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Grand Hotel Wien?

The closest train, metro, or bus station to Grand Hotel Wien is Stadtpark - City Park Underground Station, 560 m away.

What restaurants are nearby Grand Hotel Wien?

Restaurants including Unkai Restaurant, Haas & Haas Colonial Teahouse and XO Noodles are popular in Grand Hotel Wien’s neighborhood which is known as 01. Innere Stadt.

What popular shopping places are close to Grand Hotel Wien?

Shopping options in Grand Hotel Wien’s 01. Innere Stadt neighborhood include Ringstrassen Galleries, Giesswein and Backhausen.

What are popular attractions near Grand Hotel Wien?

Guests at Grand Hotel Wien can easily visit St. Stephen's Cathedral, Historic Center of Vienna and The Hofburg located in the 01. Innere Stadt area.

What popular natural sightseeing spots are close to Grand Hotel Wien?

Grand Hotel Wien’s nearby natural sights include Burggarten Park and Rathauspark located in the same 01. Innere Stadt area.

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Explore the neighborhood

What people love about Grand Hotel Wien

  • 10

    Exceptional

    "Everything was great!"

    Nikolija

    |

    April 15, 2022

  • 10

    Exceptional
    Staff 

    "The staff was attentive without being overbearing."

    Rowan

    |

    October 25, 2021

  • 9.2

    Exceptional

    "we had a lovely weekend."

    Mr

    |

    October 26, 2020

Overall rating:

9

Exceptional
2,382 reviews
Cleanliness
9.3
Facilities
8.8
Location
9.5
Read all reviews >
What travelers say they love:
We took 2 rooms and both were superb.
ANUSHA from South Africa
Family with older children
More about Grand Hotel Wien

More about Grand Hotel Wien

Grand Hotel Wien

Enjoy both relaxation and an urban cultural exploration with a stay at Grand Hotel Wien, ideally placed just minutes from Vienna city center. Sampling the authentic culture of Vienna is easy with a stay at Grand Hotel Wien, just 4.8 km from Schonbrunn Palace.
The range of services provided by Grand Hotel Wien ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Vienna.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. The hotel is entirely non-smoking, ensuring a clean air environment.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
Grand Hotel Wien promises you a fun-packed holiday with a variety of activities and facilities. Pamper and indulge yourself with a visit to the massage, salon, steam room, spa and sauna. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


Around the property

There are many attractions to discover within close proximity to Grand Hotel Wien. Engage in the city's best art at The Hofburg located 780 m away, where you can learn about the local art scene and buy original works.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Food & Dining

2 mentions

Housekeeping

2 mentions

Breakfast

1 mention

Languages spoken

  • English
  • Arabic
  • French
  • German
  • Hindi
  • Italian
  • Russian
  • Spanish
  • Turkish

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Massage
  • Sauna
  • Spa
  • Steam room
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Hair salon
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car power charging station
  • Parking [paid]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Coffee/tea machine
  • Complimentary drinking water
  • Desk
  • Hair dryer
  • Iron and ironing board
  • Lock box in room
  • Mini bar
  • Pets allowed in room
  • Phone
  • Private bathroom
  • Satellite/cable channels
  • Slippers
  • Soundproofing
  • Streaming movies
  • Toiletries
  • Wi-Fi
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Continental
  • Vegetarian
  • Vegan
  • Gluten-free
Restaurants on site

Le Ciel by Toni Mörwald

  • Cuisine: French, International, Austrian
  • Menu: Buffet

Unkai

  • Cuisine: Japanese
  • Menu: Buffet

Grand Brasserie

  • Cuisine: Austrian

Unkai Sushi

  • Cuisine: Japanese

Yalla

  • Cuisine: Middle Eastern
Location
Kaerntner Ring 9, 01. Innere Stadt, Vienna, Austria, A-1010
Exceptional
Location

9.5

Airports

  • Vienna International Airport (VIE) - Austria
    18.1 km 32 min drive
  • M. R. Štefánik Airport (BTS) - Slovakia
    61.5 km

Public transportation

  • Karlsplatz Underground Station
    290 m
  • Stephansplatz Metro Station
    680 m

Hospital or clinic

  • Internationale Apotheke
    120 m

Shopping

  • Vienna Naschmarkt
    1.2 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Wiener Staatsoper
    240 m
  • St. Stephen's Cathedral
    710 m
  • Historic Center of Vienna
    750 m
  • The Hofburg
    780 m
  • Kunsthistorisches Museum Vienna
    820 m
  • Belvedere Museum
    1.3 km
  • Prater
    2.5 km
  • Schonbrunn Palace
    4.8 km
  • Tiergarten Schoenbrunn - Zoo Vienna
    5.6 km
  • Schonbrunner Gardens
    5.7 km

Nearby landmarks

  • Billa Corso
    20 m
  • Ringstrassen Galleries
    50 m
  • Giesswein
    70 m
  • Spielzung Shop
    70 m
  • Palais Corso Garage
    110 m
  • Kärntnerringgarage
    110 m
  • Internationale Apotheke
    120 m
  • Herbert von Karajan Centrum
    120 m
  • Hertz
    140 m
  • Backhausen
    140 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 4-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Airport transfer fee60 EUR

Extras

  • Breakfast charge (unless included in room price)38 EUR

The property

  • Number of restaurants4
  • Number of rooms 205

Parking

  • Daily parking fee36 EUR

Reviews of Grand Hotel Wien from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.3
Facilities8.8
Location9.5
Room comfort and quality9.1
Service9.0
Value for money8.4
High score for Vienna
Rating
9+ Exceptional (82)
8-9 Excellent (18)
7-8 Very Good (10)
6-7 Good (1)
<6 Below Expectation (4)
Time of the year
Mar - May (16)
Jun - Aug (37)
Sep - Nov (38)
Dec - Feb (24)
All guests (263)
All languages

Show reviews that mention 

Showing 115 verified guest comments
12345
9.7
Exceptional
Jacqueline from Singapore
Group
Stayed 8 nights in December 2011

Amazing historic hotel. Gorgeous!”

Location, luxurious accomodations, service

The Grand Wien Hotel made our stay in Vienna truly amazing. The rooms were beautifully furnished in classic Viennese baroque style, with a crystal chandelier, palatial wallpaper and a very comfortable bed. The bathroom was immaculate, huge and luxurious - lots and lots of space for two people to go about their morning routine, a separate water closet and hot shower above a big tub. The floors of the bathroom were also heated. They also laid out a traditional christmas cake for our tea one of the evenings, and fresh fruit. We also had one of the best hot chocolates in the lobby of the hotel. One of the best features of the Grand Wien is that it is attached to the Ring Gallerie, which had a really good supermarket (Billa Corso) in its basement. So we were able to buy fresh sandwiches, juices, cheese, breads, hams and yoghurt for breakfast, or dinner in the room. We'd definitely stay at the Grand Wien the next time we're back in beautiful Vienna.

Reviewed December 15, 2011

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10.0
Exceptional
Azmi from Malaysia
Couple
Stayed 2 nights in April 2010

Great Hotel”

Great location Very clean and excellent exterior and interior Great staff
None

Location of this hotel is excellent. Many places of interest in Vienna are within walking distance. The exterior and interior decoration of this this hotel match their five star status. My hotel room was also very clean and luxurious. The staff were very helpful and friendly. Our experience at Grand Hotel was a very pleasant one. I would definitely recommend this hotel to others.

Reviewed April 20, 2010

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10.0
Exceptional
Sabrina from Canada
Couple
Stayed 2 nights in July 2019

Exceptional”

Absolutely gorgeous property and within walking distance of all major attractions! Spacious rooms and phenomenal breakfast. Felt like a princess at the Grand Hotel Wien! Can't wait to return.

Reviewed February 14, 2020

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Dear Sabrina, I am delighted to read that you have fully enjoyed your stay with us in Vienna and that we were able to make you feel like a "princess". I will share your review with our team, who I am certain will be encouraged by your remarks. As a member of "The Leading Hotels of the World", the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we are really looking forward to welcoming you back to our hotel in the nearest future. All the best for your health! Sincerely, Horst Mayer General Manager Grand Hotel Wien

Responded March 28, 2020
Grand Hotel Wien
10.0
Exceptional
Catherine from United States
Solo traveler
Double Or Twin Deluxe
Stayed 6 nights in October 2019

Outstanding hotel in Vienna ”

Grand Hotel Wien is a beautiful hotel in an excellent location. The rooms are spacious and very comfortable. The restaurants at the hotel were excellent.

Reviewed October 08, 2019

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10.0
Exceptional
John from United States
Couple
Stayed 4 nights in August 2010

Gorgeous Hotel in Old Town Vienna”

Location, cleanliness, service, dining, atmosphere
Very minor...no top sheet on bed..just a too warm down comforter

The Grand is just that..Grand. The common areas are marble and granite in warm golds, yellows and siennas. There is an outside cafe as well as an inside section with a piano player. Le Ciel, for French dining, had exceptional service and also piano playing. The Japanese restraurant was closed for updating. But, there is also a sushi bar that is casual. There is twice a day housekeeping (with turn down service) and the room was very clean. We had a "Exceptonal" level room that was had a king bed, fine furniture, crown molding ceiling and was done in celadon greens and creams. There was a seperate room for the 2 large closets (that lit when opened). The double sinked bath was marble and granite with gold plated fixtures and had a soaking tub/shower with heated towel bars. It is a very comfortable hotel within walking distance of Old Town, the opera and shopping. All we needed a cab for was our dinner dining choices.

Reviewed September 06, 2010

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9.3
Exceptional
Yuta from Japan
Couple
Stayed 3 nights in September 2010

Fabulous Hotel in every way except for the concier”

Clean & spacious rooms, Delicious French restaurant, Fabulous location within walking distance of Stattsoper/ Musikverein/Subway/tram/and all the other sights within the Ring, good room service, everything you would expect from a 5star hotel.

I was perfectly aware that both are within walking distance, however when I went to the booths, the outer doors to both the buildings were closed and I could not see the opening hours of the ticket booth inside, exactly as I had suspected. I had to call a travel agency myself and check. In a 5 star hotel in any other city, I would not have had to go through this inconvenience, as the concierge would already know or could check with one telephone call these minor details about two of the most popular tourist attractions in the city. I was very disappointed that I had to experience this complete waste of time in what little time I had to enjoy Vienna. The concierge should keep in mind that many tourists are in a rush and need to make full use of their time in order to enjoy the city as much as possible.

Reviewed October 08, 2010

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10.0
Exceptional
lori from United States
Family with young children
Superior Twin Room
Stayed 3 nights in January 2020

Beautiful hotel”

This was a beautiful hotel. We bought on a deep discount, which made it very worth it, but at the standard price, it would have been well outside our budget! They were friendly to our family, there is a grocery store in the connected mall, and there is an amazing spa/sauna (with steam room) which is included with your room. This was great after a cold day of site seeing.

Reviewed January 31, 2020

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Dear Iori, It is so wonderful to hear that you loved the hotel so much and I am delighted that you found it to be comfortable, and that the atmosphere felt gracious and warm for you. I am encouraged by your remarks regarding our SPA and the room. As a member of "The Leading Hotels of the World", the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we are really looking forward to welcoming you back to our hotel in the nearest future. Sincerely, Horst Mayer General Manager Grand Hotel Wien

Responded March 28, 2020
Grand Hotel Wien
8.0
Excellent
Anna from Australia
Couple
Stayed 5 nights in August 2019

Great. Location”

The hotel is in a perfect location for all the major attractions in Vienna. Our room was very large. We had little interaction with hotel staff, I think most of Vienna need to learn about customer service with a smile.

Reviewed September 02, 2019

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10.0
Exceptional
Ceda from United States
Family with teens
Stayed 3 nights in December 2019

Gorgeous hotel Excellent staff”

This hotel is far more exquisite than the pictures show. Beautiful, relaxing lobby with a bar and restaurant. We had breakfast included with our room and it was incredible. Hot breakfast ordered from a menu (we had Eggs Benedict) plus a huge fresh buffet. Champagne and all kinds of juices were included. It was all delicious. Location is perfect. Close to everything. Our room was spectacular. Very comfortable and clean as well as beautiful! We have stayed in many 5 star hotels and this is one of the best!

Reviewed December 12, 2019

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10.0
Exceptional
Alexander from Austria
Couple
Stayed 1 night in December 2011

Fantastic”

Beautiful rooms, great location, professional staff

We only stayed a day to treat ourselves to the experience and we were not disappointed. Upon arrival the very friendly staff upgraded as to a suite as a Christmas present! Location is fantastic. You are directly on the famous Ring street, next to the Opera and exclusive Kaertner shopping mile. Hotel bar was cozy and we had a couple of drinks with friends there!

Reviewed May 21, 2012

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10.0
Exceptional
Glenn from United States
Couple
Stayed 3 nights in October 2019

Superb in All Respects”

If you want the perfect hotel experience in Vienna, this is your destination!

Reviewed October 22, 2019

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7.3
Very good
abdulla from Qatar
Couple
Stayed 5 nights in November 2013

good stay”

location,Friendly staff,spa

good stay at grand hotel , the only thing its have very limited choice for inroom dining at night ,otherwise was everything good

Reviewed March 26, 2014

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8.3
Excellent
Hubert from France
Couple
Stayed 6 nights in January 2013

Luxurious palace for business of leasure”

within walking distance of city center, spacious comfortable rooms

My wife and I were here for a mix of business and leasure. Business for the first 2 days and 6 days of tourism. The location is ideal for leasure: no need for taxis or other means of public transport, just about everything is within walking distance, museums, churches and palaces. Easy access to tram for those attractions that are a bit further afield. The rooms are somptuously decorated, and takes you back to 19th century regal times. Modern anemities (TV, fast Internet) are not forgotten, so the hotel is also convenient for conducting business. Service is also impeccable most of the time, with just one small blemish: we left a good 4 hours after checking out with our bags at the concierge. The hotel staff somehow managed to forget telling us we forgot a tin a caviar and some other goodies in the fridge. We left a good

Reviewed February 03, 2013

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10.0
Exceptional
Susy from Israel
Couple
Stayed 4 nights in February 2020

Great hotel in perfect location”

This hotel is beautiful, very clean, room service twice a day, breakfast very tasty and rich, the hotel is very close to the opera house (around 100 meters) and to the city center. Highly recommended!!

Reviewed February 12, 2020

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Dear Susy, We much appreciate your great feedback regarding your recent stay with us at the "Grand Hotel Wien". It is always a pleasure to receive positive feedback. I will share your review with our team, who I am certain will be encouraged by your remarks. As a member of "The Leading Hotels of the World", the hotel continuously strives to meet your needs and expectation. Thank you again for sharing your experience, and we are really looking forward to welcoming you back to our hotel in the nearest future. I wish you all the best for your health! Sincerely, Horst Mayer General Manager Grand Hotel Wien

Responded March 28, 2020
Grand Hotel Wien
7.2
Very good
Pakawadee from Australia
Couple
Stayed 5 nights in October 2019

Good locations, professional receptionist ”

We stayed at this hotel for 5 nights. Phillip the receptionist who checked us in was professional, polite, friendly and helpful. Room was clean and quite smaller than I expected but I worked out for 2 big luggages. Bed was good and comfy but I hated the pillows very much. Air con worked well. The bathroom was huge and I loved it especially the gold plated bidet. From day 3, we hadn’t got bath mat til the day checked out. It could be very dangerous when you get off from the shower as the floor is marble and it’s slippery when wet. The tv programs were ridiculous boring as all channels were news in different languages and the pay movies were bloody expensive. We watched YouTube and Netflix on our iPad instead. However, the location was great. The hotel itself is linked to the department store and the supermarket downstairs. You could walked to ubahn, tram stations, hop on hop off buses, many tourist attractions and shopping street on Kärntner strabe in walking distance.

Reviewed October 30, 2019

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8.0
Excellent
vipin from India
Couple
Superior Twin Room
Stayed 3 nights in September 2019

Very good”

our stay at hotel was good.location is good,reception staff was good and helpful.Our daughter joined us for first night and was supposed to leave next day early morning.But staff refused to accommodate one extra bed for the night stating it's against hotel policy.So we have to upgrade for all 3 nights we stayed there.Hotel staff refused to upgrade for 1 night,though she left next day early morning.

Reviewed September 15, 2019

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10.0
Exceptional
William from United States
Couple
Stayed 2 nights in October 2019

Exceptional”

Luxurious Hotel. Everything in rooms was comfortable and functional. Great bed. Easy to walk from hotel to all major sites. All forms of public transportation are very close.

Reviewed October 14, 2019

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10.0
Exceptional
Gary from United Kingdom
Couple
Stayed 3 nights in July 2019

Lovely hotel well located. Staff very helpful. ”

Great room and hotel generally. Upmarket for sure. Lovely facilities and very well located.

Reviewed August 03, 2019

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10.0
Exceptional
Hayley from United Kingdom
Couple
Stayed 3 nights in December 2010

fabulous hotel &room .excellent friendly service ”

perfectly situated spotlessly clean
nothing

we spent 3 nights here.The standard room was beautiful.Fabulous bathroom.Perfectly situated.Service and friendliness of staff was A1.Breakfast excellent. Could not complain about anything.Would recommend to anyone.

Reviewed December 15, 2010

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10.0
Exceptional
Gautam from India
Couple
Stayed 4 nights in July 2019

Grand stay in Grand ambience , Excellent Location and Royal in all respect ”

Ambience of Hotel is truly Royal, the staff are very helpful , courteous , the concierge service is per excellence !

Reviewed July 13, 2019

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