Grand Hotel
Free Wi-Fi

Grand Hotel

17 S.R. Road, Ballard Estate, South Mumbai, Mumbai, India, 400001
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Deluxe  Grand Hotel
Deluxe
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     Grand Hotel

    Guest reviews

    7.4
    Very good
    /10
    (109 reviews)See what guests said
    10.0
    Exceptional

    "Very spacious rooms, courtesy staff, good location and good..."

    Bosu B.

    -

    October 22, 2018

    7.9
    Very good cleanliness

    Property highlights

    Things you'll love

    • 990 meters to public transportation

    • Airport transfer

    • Located in heart of Mumbai

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.1
    See map
    Excellent location
    Popular neighborhood
    Nearby
    Popular
  • St John the Evangelist Church270 m
  • Matthieu Foss Gallery270 m
  • Lion Gate360 m
  • Ratansi Mulji Fountain420 m
  • India Government Mint430 m
  • Wayword & Wise440 m
  • Fort Street470 m
  • Maneckji Seth Agiary530 m
  • Monetary Museum550 m
  • Parsi Fire Temple570 m
  • This property is in high demand!

    Last booked a few minutes ago

    Value for money7.1
    Distance to city center2.0 Km
    Location rating8.1
    Nearest airportChhatrapati Shivaji International Airport (BOM)
    Distance to airport18.5 km
    Select your room
    7.5
    Very good
    Room comfort & quality
    Semi Suite
    Semi Suite
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 2 double beds
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    Deluxe
    Deluxe
    ...
    • Room size: 19 m²/205 ft²
    • City view
    • 1 double bed
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    Family Room
    Family Room
    ...
    • Room size: 23 m²/248 ft²
    • City view
    • 1 single bed and 1 double b...
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    Standard
    Standard
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 2 single beds and 1 double ...
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    Deluxe Harbour View
    Deluxe Harbour View
    ...
    • Room size: 28 m²/301 ft²
    • Harbor view
    • 2 single beds and 1 double ...
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    Junior Suite
    Junior Suite
    ...
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      Junior Suite Standard
      Junior Suite Standard
      ...
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        Basic Family
        Basic Family
        ...
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          Room Luxury
          Room Luxury
          ...
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            Family Room
            Family Room
            ...
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              Have a question for Grand Hotel?

              What people love about the property

              • 10.0
                Exceptional

                "Breakfast very good."

                Avaleigh

                |

                January 8, 2019

              • 9.2
                Exceptional

                "This hotel is really good to stay with and my grandson enjoyed a lot in spacious deluxe room."

                Swaminathan

                |

                January 3, 2019

              • 8.4
                Excellent

                "Very friendly staff."

                Laura

                |

                October 11, 2016

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              More about Grand Hotel

              More about Grand Hotel

              10.0
              Exceptional

              "Reasonable dinner menu, lovely to have it after an intense d..."

              Avaleigh

              |

              January 8, 2019

              An overview

              Show less

              What they offer

              9.2
              Exceptional

              "The food and the room supply and house keeping are really go..."

              Swaminathan

              |

              January 3, 2019

              Show less

              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              What to eat nearby

              Indian cuisine
              Indian cuisine
              Britannia & Company Restaurant
              190 m Indian, Middle Eastern, Persian
              Kamat Restaurant
              360 m Indian, Vegan, Vegetarian
              Sri Thackers Bhojanalaya
              520 m Indian, Vegetarian
              American cuisine
              American cuisine
              Mc Donald's , Mumbai
              790 m American, Fast food
              Big Daddy
              900 m American, Italian
              Leopold Cafe and Bar
              1.8 km American, Asian, Bar
              Chinese cuisine
              Chinese cuisine
              Shivala
              40 m Chinese, Indian, Vegetarian
              Canara
              350 m Chinese, Seafood
              Excellensea
              350 m Chinese, Indian, Seafood

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show more

              Property's guest policies

              Show less

              Some helpful facts

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              Announcements

              Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

              Real reviews from real guests

              Agoda Reviews (109)
              7.4
              /
              10
              Cleanliness7.9
              Facilities7.6
              Location8.1
              Room comfort and quality7.5
              Service7.7
              Value for money7.1
              Provided by verified guests of Agoda
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              All guests (109)
              All room types

              Show reviews that mention 

              Showing 95 verified guest comments
              12345
              9.2
              Exceptional
              Swaminathan from India
              Family with young children
              Family Room
              Stayed 2 nights in December 2018
              By and large the facilities, location, food and staff are very good”
              This hotel is really good to stay with and my grandson enjoyed a lot in spacious deluxe room. The food and the room supply and house keeping are really good. In view of it's proximity it is very ideal to Mumbai sight seeing.
              Reviewed January 03, 2019
              8.8
              Excellent
              Barbara from Australia
              Solo traveler
              Deluxe
              Stayed 7 nights in December 2015
              Friendly staff, very good hotel”
              Stayed there 6 nights, staff friendly and very helpful. Food very good, restaurant available for dinner - if you ask, someone will then open it and give great service. Room large and airy; but balcony/terrace tiny and mostly taken up by air conditioning unit, which can be used as 'table" for room service food. Impossible to get chair through doorway, but small stool works well. Can walk to many points of interest such as Victoria Railway Station, Prince of Wales Museum and Gate of India (the last is quite a long walk) with others a taxi ride away. Would stay there again.
              Reviewed February 25, 2016
              8.0
              Excellent
              Athikhom from Thailand
              Group
              Deluxe
              Stayed 2 nights in July 2012
              serene & convenient location and friendly staff”
              quiet location, friendly and helpful staff, big bathroom, cleanliness
              the hotel is located on a quiet and beautiful road with big trees along the way. you won't get disturbed by traffic noise from the street. yet, it's only five minutes from the gateway of india - a convenient location! the hotel is in an old building, which has been renovated recently. the room was clean. what we all liked was the big bathroom, wet and dry area separated by glass partition. though we had problem with the flushing system on the second day, but it got fixed quickly. the staff was also very nice and helpful. the breakfast is ok, but quite boring due to limited choice.
              Reviewed August 03, 2012
              10.0
              Exceptional
              Avaleigh from Canada
              Group
              Deluxe Harbour View
              Stayed 5 nights in January 2019
              Excellent quiet location, spotless, v helpful gracious staff, beautiful well maintained old bldg. ”
              Breakfast very good. Reasonable dinner menu, lovely to have it after an intense day in Mumbai.
              Reviewed January 08, 2019
              9.6
              Exceptional
              Navroze from India
              Family with young children
              Family Room
              Stayed 1 night in December 2018
              Great Hotel”
              Very cooperative front desk.
              Reviewed December 24, 2018
              10.0
              Exceptional
              Tushar from India
              Business traveler
              Standard
              Stayed 3 nights in July 2018
              Excellent. Renovated so almost new. Courteous and supportive staff. ”
              Reviewed July 09, 2018
              8.0
              Excellent
              Ilaria from Italy
              Family with young children
              Family Room
              Stayed 2 nights in February 2017
              Good hotel with a good and quite location”
              I spent 2 days journey with my family in Grand Hotel after 3 weeks around India. We really like the hotel for services and for very good location. It is close to main place in the city centre and it is in a quite street.
              Reviewed February 15, 2017
              8.7
              Excellent
              marc from Australia
              Couple
              Deluxe
              Stayed 3 nights in January 2013
              great location ”
              Walking distance to local train station and Crawford markets
              We had a great time in Mumbai, the hotel was great the rooms are large and clean with a large unsuite we only had breakfast there and it was nice food, with Indian gate only around the corner we did walk there only took about 30 - 40 minutes, Crawford markets only around the corner, it’s a great place to stay.
              Reviewed January 30, 2013
              9.7
              Exceptional
              Robynn from South Africa
              Couple
              Semi Suite
              Stayed 1 night in January 2013
              Perfect location amongst all the hustle and bustle”
              The location
              After arriving in India, we were already overwhelmed and immediately comforted by the Grand Hotel. We returned a few nights later because we had enjoyed our stay so much. The staff were very friendly. The hotel is within walking distance to Colaba, but thankfully further enough so you don't get the constance noise of hooters. The rooms were perfect for the 3 of us travellers, plenty of space and very clean.
              Reviewed January 21, 2013
              8.0
              Excellent
              Craig from Australia
              Family with teens
              Deluxe
              Stayed 3 nights in November 2012
              good value by indian standards”
              Good position to get around
              Stayed herewith older children, it was nice and clean , the wi fi was a bit hit and miss but overall it aws not to bad. The staff were friendly and overall it was allright. good for a few games of street cricket in the streets below and around corner
              Reviewed December 30, 2012
              9.7
              Exceptional
              Martina from Ireland
              Solo traveler
              Deluxe
              Stayed 2 nights in November 2012
              Really loved this hotel”
              The staff were really helpful and friendly
              i really like this hotel and the staff are great. i went to kannur for a few days and came back and they had a great welcome for me and put me in one of their best rooms it was really lovely. you even get a paper delivered to your room in the morning. i definitely will be back.
              Reviewed November 26, 2012
              8.0
              Excellent
              Claudio from United Kingdom
              Couple
              Deluxe
              Stayed 4 nights in November 2012
              Lovely hotel and service with a smile”
              clean, friendly, efficient
              a nice hotel with a warm atmosphere. They let us have a late checkout until 3pm as our flight was very late that day. room was very clean and breakfast was good. only downside the limited amount of TV channels
              Reviewed November 15, 2012
              8.7
              Excellent
              lynette from Australia
              Couple
              Deluxe
              Stayed 6 nights in October 2012
              lovely hotel,best area in Mumbai”
              friendly,courteous always clean and pleasant surrounds
              staff always ready to assist,with a smile.refurbished with nice ensuite,room was well appointed,tree lined streets and within walking distance of many attracctions.Would recommend to travellers of all ages
              Reviewed October 22, 2012
              8.0
              Excellent
              Raghavan from India
              Solo traveler
              Deluxe
              Stayed 1 night in August 2012
              Good location, large rooms”
              Heritage building
              I stayed at the Grand after a gap of many years. In the interim, the rooms appear to have been renovated. Located in a heritage building in the historic Ballard Pier area of Mumbai, most rooms overlook the busy Mumbai port. The 19th century lift has been partly modernised. The bathrooms are very good and clean, but supplies by way of soaps, shampoos etc are minimalistic. Room service is ok, the breakfast spread is spartanly minimalistic - just toast, eggs, porridge, canned juice and coffee! For the price charged, they could surely be a bit more generous. Room service rates are also 5 star (though the hotel isn't) with a bottle of water costing Rupees 72! But the staff is helpful. I arrived feeling sick as a dog, with acute gastroenteritis, and the reception manager fetched a doctor, who charged a fair bit, but was effective. The area is mostly government and shipping offices, apart from some corporate houses. At night, it is quite deserted and taxis can be a bit of a problem early morning or late night. But it is bang in the heart of south Mumbai. And wi-fi is free, and works!
              Reviewed August 29, 2012
              9.7
              Exceptional
              Carla from United States
              Solo traveler
              Deluxe
              Stayed 12 nights in July 2012
              Friendly Staff and Quiet Area”
              Clean rooms, hot showers and cold a/c.
              The Staff was very helpful as we planned our engagement ceremony at the hotel and Clifford was especially helpful with assisting us with flower arrangements from a local florist. The hotel has an old-world charm and is located off the busy streets in a quiet area that is full of interesting greenery and plants. I would definitely come again and stay at the Grand Hotel and as I was there 12 nights. It is close to Colaba and other shopping by cab and they are easily accessible in the area. The staff was very friendly and helpful with our accommodations and requests and the only issue was that wi-fi did not work on the 4th floor in the room I was in.
              Reviewed August 11, 2012
              8.3
              Excellent
              Patricia from Australia
              Group
              Deluxe
              Stayed 4 nights in July 2012
              Great location, excellent service,”
              Service, staff very helpful, room was good size for three people, excellent location
              The Grand Hotel is not in its hey day but it was an excellent choice for us- three people sharing plenty of room, clean, service in general was excellent the staff at the reception went out their way to help us. What was not perfect we could deal with easily and only had to ask. I liked the location.
              Reviewed July 12, 2012
              8.3
              Excellent
              Lindsay from United Kingdom
              Solo traveler
              Deluxe
              Stayed 3 nights in March 2012
              clean and quiet in a great location”
              Large rooms, well appointed bathrooms, good location close to Gateway and great shops. very quiet.
              i enjoyed my stay at the grand hotel. the room was spacious and remarkably uncluttered almost sparse which i grew to appreciate after my initial shock. most indian hotels in this price category tend to have an abundance of unnecessary decorative items! the bathroom was big, very clean and with new fittings which was very nice. mumbai is expensive so bearing that in mind i found the grand to be good value. the breakfast was ok. i would recommend the indian dishes, much better than the cardboard toast and floresant jam that comes as standard in so many indian hotels. i would stay here again.
              Reviewed April 13, 2012
              6.4
              Good
              Sivakumar from India
              Business traveler
              Standard
              Stayed 1 night in August 2018
              RUDE ATTITUDE OF FRONT DESK STAFF”
              The attitude of the staff at Front Desk is very poor. The front desk staff refused to give receipt for having stayed at the hotel, and behaved very rudely when Insisted for a receipt. The attitude of the front desk staff, is to treat the customer like a petty thief or criminal, especially when the booking has been done through any travel website.... Apart from the attitude of Front Desk Staff, the hotel is quite good and has a very ambient atmosphere.....
              Reviewed August 27, 2018
              5.6
              Satya from South Africa
              Family with young children
              Deluxe
              Stayed 2 nights in December 2018
              Average hotel, good location. Old property. Limited breakfast. Poor wifi connectivity.”
              Good location. But pretty average hotel with average facilities.
              Reviewed December 21, 2018
              10.0
              Exceptional
              Sunil from India
              Business traveler
              Deluxe
              Stayed 6 nights in November 2018
              Convenient and close to the office.”
              The room and distance from my office.
              Reviewed November 18, 2018
              12345
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              Grand Hotel
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              • Excellent location
              • Chhatrapati Shivaji Terminus
              • Chatrapathi Shivaji Railway Station is within 1 km