Grand Hotel
Grand Hotel
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8.0
Very good

"Near the city Golf Club, don''t miss it."

Muhammad

|

August 15, 2017

Deluxe Room - Guestroom Grand Hotel
Deluxe Room - Guestroom
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Interior view Grand Hotel
Interior view
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Interior view Grand Hotel
Interior view
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Ballroom Grand Hotel
Ballroom
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See map Grand Hotel
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Excellent
Location
8.9
See all 6 photos Grand Hotel
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What guests are saying:
good and friendly staff , I recommend that hotel .
MAHMOUD from United Arab Emirates
Family with young children
Overall good experience, although the hotel is going to need major repairs soon.
varun from India
Family with teens
Good hotel in Sri Lanka
Jelwah from Saudi Arabia
Couple
What a Grand hotel. Rooms were lovely with view over the gardens. Worth an overnight stay.
Juliet from United Kingdom
Family with teens
Nice stay... and courteous staff.
Thushantha from Sri Lanka
Couple
Great facilities. You will be re-living history in an excellently renovated building.
Bassel from Lebanon
Family with young children
Excellent but our room was a bit tired, with a slightly stained carpet.
Christopher from Australia
Couple
Our stay was great. Our room that was given was not comfortable we requested to change the room n the staff helped us n the room that was given was great .Thanks to Gopi who was v helpful . Our stay was memorable at Grand Hotel we stayed for 4 nights.
Sheeba from Pakistan
Family with young children
It was amazing stay, we all loved everything about it
talal from United Arab Emirates
Group
Excellent
From 449 reviewsSee what guests said
8.0
/
10
Excellent facilities
8.2
Recommended by 95% of guests
Value for money7.1
Distance to city center00.80 Km
Location rating8.9
Nearest airportMattala Rajapaksa International Airport (HRI)
Distance to airport85.1 km
  • 480 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
7.7
Very good
Room comfort & quality
This property is in high demand!Last booked 4 hours ago | 8 travelers are looking at this property right now
Deluxe Room
Deluxe Room
...
  • Room size: 37 m²/398 ft²
  • Garden view
  • 2 single beds or 1 double b...
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Double room sole use
Double room sole use
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    Triple Room
    Triple Room
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      Double Single Use
      Double Single Use
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        Double Executive
        Double Executive
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          Tripple Room Pool
          Tripple Room Pool
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            Deluxe Triple
            Deluxe Triple
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              Double Room
              Double Room
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                Standard Room
                Standard Room
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                  Room Standard
                  Room Standard
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                    What people love about the property

                    • 9.6
                      Exceptional

                      "Great facilities."

                      Bassel

                      |

                      April 29, 2016

                    • 9.7
                      Exceptional

                      "Courteous staff"

                      Thushantha

                      |

                      February 26, 2016

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                    More about Grand Hotel

                    More about Grand Hotel

                    8.4
                    Excellent

                    "Rooms were lovely with view over the gardens."

                    Juliet

                    |

                    August 1, 2016

                    An overview

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                    Nearest essentials

                    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                    What they offer

                    9.6
                    Exceptional

                    "Good and friendly staff , I recommend that hotel ."

                    MAHMOUD

                    |

                    September 8, 2016

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                    Property's guest policies

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                    Some helpful facts

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                    Real reviews from real guests

                    Agoda Reviews (449)Booking.com Reviews (330)
                    8.0
                    /
                    10
                    Cleanliness8.0
                    Facilities8.2
                    Location8.9
                    Room comfort and quality7.7
                    Service8.1
                    Value for money7.1
                    Provided by verified guests of Agoda
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                    All guests (449)
                    Showing 404 verified guest comments
                    12345
                    9.6
                    Exceptional
                    Wang from Singapore
                    Family with young children
                    Deluxe Room
                    Stayed 2 nights in December 2018
                    Exceptional”
                    Very good and cozy stay, the best of 7 hotels when we travelled in Sri Lanka.
                    Reviewed December 07, 2018
                    9.2
                    Exceptional
                    Yoko from United States
                    Couple
                    Deluxe Room
                    Stayed 4 nights in September 2018
                    Exceptional”
                    Two of your staff made our stay exceptional. One Kanchana Pradeep did his best to see that we were comfortable. Pity he wasn’t there st checkout for we would have liked to thank him again. Another person was one Ron’s from the kitchen I believe. Wish there were more like these two everywhere We go. The breakfast served was fantastic. Thank you for everything. We shouldn’t forget Christina and Wasanthi who combined to help us when I had an unfortunate accident outside the premises. They arranged for. a Doctor to see me posthaste. All in all We couldn’t have asked for more.
                    Reviewed September 10, 2018
                    10.0
                    Exceptional
                    Ruchirangad from Singapore
                    Family with young children
                    Deluxe Room
                    Stayed 4 nights in July 2018
                    Amazing Service, Spectacular Hotel”
                    The property is spectacular but even better was the staff and their exceptional service. They kept every need of ours in mind, going out of the way to accommodate our various requests especially keeping in mind we had a young child with us. We highly recommend staying at this hotel and enjoying the amazing hospitality. Special shout out to Maduranga, Chatushka and Chef Khanna for making our stay memorable.
                    Reviewed July 25, 2018
                    10.0
                    Exceptional
                    Maithili
                    Family with teens
                    Deluxe Room
                    Stayed 1 night in November 2018
                    Flawless Gracious Hotel”
                    You are met by sweeping lawns full of flowers. There is a parade of staff in uniform greeting you, and giving you hand towels and delicious tea. The many lobby rooms are grand and tastefully appointed. Two chefs prepare superb meals all day long, a la carte at the main restaurant. The breakfast buffet is unbelievable. All the main Sri Lankan hoppers and breads, curries, exotic and unusual fruits and smoothies, English specialties, all available in the sunny dining hall. The rooms are cosy, with large king beds, fireplaces, large bathrooms, and dressing tables with mirrors. We had a spectacular room, looking out onto the golf course. We enjoyed air rifle practice on the premises. The jewel-like pool was stunningly set in an atrium, , with cushioned sun loungers around. we enjoyed walking around the hotel, seeing the many gardens, including a spectacular rose garden. Then we walked to Victoria Park, down the lane, making friends with the ponies grazing by the roadside. Brilliant!
                    Reviewed November 08, 2018
                    8.8
                    Excellent
                    Colin from Australia
                    Couple
                    Deluxe Room
                    Stayed 2 nights in September 2018
                    Great hotel and a great place”
                    The hotel had wonderful history and is in a great location in relation to some of the features of the town - golf course, race track (both unexpected) and the town centre. The staff, food and facilities were first class. We had a very enjoyable time.
                    Reviewed October 09, 2018
                    8.0
                    Excellent
                    Madara from Sri Lanka
                    Family with teens
                    Deluxe Room
                    Stayed 1 night in December 2016
                    Very good”
                    All through my childhood, my entire family used to go to Grand Hotel for lunch whenever we were in Nuwara Eliya, so I was keen to stay one night and see. We stayed for my mother's birthday and it was pleasant, and my cousin organized a cake from their coffee shop which was delivered to the room. The food was interesting, though I would have preferred a varied buffet because my mother and I are vegetarian. Would stay again in a few years.
                    Reviewed October 27, 2017
                    8.8
                    Excellent
                    Terence from Philippines
                    Couple
                    Deluxe Room
                    Stayed 1 night in March 2016
                    Beautiful hotel in a gorgeous setting”
                    The hotel is simply gorgeous and staying there felt like we were in a mansion. Food was great but we only tried the buffet. Staff were very friendly although service at the restaurants could be better. Areas for improvement will definitely be the spa - rooms felt outdated and massages were just so-so.
                    Reviewed April 04, 2016
                    9.3
                    Exceptional
                    Tapas from Singapore
                    Family with teens
                    Deluxe Room
                    Stayed 2 nights in December 2012
                    Lovely hotel with fantastic service”
                    Great service, nice hotel, great food
                    We stayed here for 2 nights. We loved it. The service of the staff was fantastic. The food was great and very economical. Arguably the food was cheaper than outside lousy restaurant. The hotel is a bit old but I believe they tried to retain the old colonial style. We travelled in December and the Christmas decos were up, which made the atmosphere even nicer. Overall it was a great stay even though it is a bit expensive.
                    Reviewed December 13, 2012
                    9.2
                    Exceptional
                    Kate from Singapore
                    Family with young children
                    Deluxe Room
                    Stayed 2 nights in March 2018
                    Exceptional”
                    This hotel was great with children as the playground occupied them for hours. Well located in Nuwara Eliya and we had interconnecting rooms which was perfect with our 3 children. Great buffet breakfast and indeed this is a very "grand" hotel. Highly recommend.
                    Reviewed April 09, 2018
                    9.2
                    Exceptional
                    Timothy from United Kingdom
                    Couple
                    Deluxe Room
                    Stayed 1 night in February 2018
                    Great hotel in good location”
                    Truly an old school 'grand' hotel but well maintained with very well trained staff. It's right in the centre of town with an easy walk to Victoria Park and a nice view over the adjacent golf course. The room was lovely with every comfort you could want. Clean bathroom with a classic cast iron bathtub and nice toiletries. The hotel has a couple of nice boutique shops which are useful for souvenirs and trinkets. The main restaurant is big but well staffed with a great all-you-can-eat evening buffet with many good choices, all very tasty and well prepared. Staff from check-in to check out were excellent and polite with good English.
                    Reviewed March 04, 2018
                    10.0
                    Exceptional
                    Narendra from United States
                    Couple
                    Deluxe Room
                    Stayed 2 nights in January 2018
                    Exceptional”
                    Hotel was walking distance to Park, Gregory Lake and town. We had rooms 334 and 337. Rooms were spacious and clean. No AC, but didn't needed it. Breakfast buffet was great. We had dinner at Magnolia and Thai restaurants, food and drinks were great. Staff was impeccable. "Mr. Gobi" was very knowledgeable and helpful. He was able to assisted us in planning our days at Nuwara Eliya. Went to see "World's End" - Must see. Guide we had was very knowledgeable. We hiked near the ledge of World's End and not for the faint-hearted. Overall we had a great time. And to the staff at Grand Hotel ........ Thank you for a great stay.
                    Reviewed January 27, 2018
                    9.6
                    Exceptional
                    Prabu from Singapore
                    Couple
                    Deluxe Room
                    Stayed 1 night in August 2018
                    Best accomodation we had in Sri Lanka”
                    Excellent location, friendly staff, beautiful room and delicious breakfast buffet with varieties of local spread
                    Reviewed August 26, 2018
                    8.8
                    Excellent
                    Lindsay from United Kingdom
                    Family with teens
                    Deluxe Room
                    Stayed 1 night in August 2018
                    Excellent”
                    UniQue Hotel Time warp Great service Great tea
                    Reviewed August 04, 2018
                    4.0
                    Geraldine from Singapore
                    Family with young children
                    Deluxe Room
                    Stayed 1 night in June 2018
                    Acceptable”
                    Front desk staff was so rude and inconsiderate. After the long 6-hours drive from Colombo when my children vomited a few times, all we wanted was to get to the room.upon check-in and wash them up. Despite having allocated us a room and when a staff was about to lead us up to the room, this front desk staff stopped us and spoke about fees and charges. Ridiculous!
                    Reviewed June 22, 2018
                    7.6
                    Very good
                    ELIAS from Bangladesh
                    Family with young children
                    Deluxe Room
                    Stayed 1 night in July 2018
                    59”
                    599
                    Reviewed July 22, 2018
                    8.0
                    Excellent
                    Muhammad from Saudi Arabia
                    Family with young children
                    Deluxe Room
                    Stayed 2 nights in August 2017
                    Good maintained OLD hotel”
                    Pros: Location near city center. Lovely garden. Good food, especially the dinner buffet. Check in process. Reasonable Laundry & Pressing prices. Near the city Golf Club, don't miss it. Cons: OLD Hotel. Noisy wood room floors, you can hear every movement in the room above you. Basic toilet and toiletries. Not good coffee at breakfast, and cappuccino, Latte, ... is not free. Paint jobs during our stay with strong smell in the corridors.
                    Reviewed August 15, 2017
                    9.6
                    Exceptional
                    Mahesh from India
                    Family with young children
                    Deluxe Room
                    Stayed 1 night in April 2017
                    Royal property with mesmerising stay”
                    It's worth to stay at this property very mesmerising feel , we had great welcome and checking process by Prashant , also the team at front desk with tour guide were very coutieus Also they are upgrading rooms & building swimming pool so it will be great place to stay after a year or so
                    Reviewed May 03, 2017
                    4.4
                    Willem from Netherlands
                    Group
                    Deluxe Room
                    Stayed 1 night in February 2016
                    A really old hotel”
                    We had great expectations of this 'romantic' hotel, but were very disappointed. The not very friendly reception tried to place us in absolutely unacceptable small rooms with totally outdated small bathrooms. When we refused, they offered us other rooms, but these were stored with three beds, so that there was little other place. The staff refused to remove one of the beds. We had no other choice than again to ask for other rooms. These were old fashioned rooms with a simple bathroom (shower in the bath with a curtain in front of it). Absolutely not de luxe rooms, as we had booked. The rooms were totally overpriced. However, breakfast was excellent.
                    Reviewed March 29, 2016
                    9.0
                    Exceptional
                    Bernard from United Kingdom
                    Couple
                    Deluxe Room
                    Stayed 2 nights in October 2015
                    Grand Hotel Nuwara Eliya”
                    The friendly and caring staff, the diversity and quality of food and the sympathetic renovation of the public areas of the hotel
                    We had an excellent two night stay at the Grand at the beginning of October 2015. This was a repeat visit and we were very impressed with the way the hotel had been renovated whilst retaining its character and charm. The staff are very helpful and friendly and take good care of their guests. Most of all we enjoyed our dining experiences in both the speciality restaurant, the Magnolia and in the Main Dining Room where the buffet is something to savour. Make sure you leave yourself plenty of time to enjoy the vast range and selection of food on offer. There is something to tempt even the most demanding of taste buds. A big thank you to all the catering staff, particularly Viraj, for making our stay very special and enjoyable
                    Reviewed October 05, 2015
                    9.0
                    Exceptional
                    Sheeba from Pakistan
                    Family with young children
                    Deluxe Room
                    Stayed 4 nights in July 2015
                    Great Experience ”
                    View, Helpul staff, Location
                    Our stay was great. Our room that was given was not comfortable we requested to change the room n the staff helped us n the room that was given was great .Thanks to Gopi who was v helpful . Our stay was memorable at Grand Hotel we stayed for 4 nights.
                    Reviewed July 31, 2015
                    12345
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                    Grand Hotel
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                    • Excellent location
                    • Nuwara Eliya Main Bus Station is within 0.48 km