See all 750 properties in Nuwara Eliya.
Grand Hotel
See more photos
Interior view
See more photos
Interior view
See more photos
7.9 Very good guest rating
See all reviews

"We have stayed here in the past. We had liked it then and th..."

NihalUnited Kingdom
Exterior view
See more photos
8.9 Excellent location
See map
See all 53 photos
8.9Location
  • 450 m to public transportation

  • Sauna

  • Daily housekeeping

  • Blackout curtains

Sign up now to instantly access up to 30% off with Insider Deals!
Deluxe Room
  • Garden view
  • 37 m²
  • 2 single beds or 1 double b...
Enter dates to see prices

Nearest essentials

  • Airports
    • 85 km
    • Mattala Rajapaksa International Airport (HRI)
    • 98 km
    • Ratmalana Airport (RML)
  • Public transportation
    • 450 m
    • Nuwara Eliya Main Bus Station
    • 3.8 km
    • Nanu Oya Train Station
  • Hospital or clinic
    • 1.1 km
    • Fpa Suwasewa Centre
  • Pharmacy
    • 600 m
    • Ambbiga Medicals Pharmacy
  • Cash withdrawal
    • 550 m
    • ATM

More about Grand Hotel

An overview

Show more

What they offer

Show less

Guest policies

Show more

Some helpful facts

Show more

Verified traveler reviews

Agoda Reviews (382)
Booking.com Reviews (396)

7.6

Filter by traveler type:
  • Cleanliness 7.9
  • Facilities 7.4
  • Location 8.9
  • Room comfort and quality 7.7
  • Service 7.9
  • Value for money 7.0
  • Food and dining 8.3
Very good
  • Cleanliness 7.6
  • Location 8.8
  • Room comfort and quality 8.0
  • Service 7.6
  • Value for money 7.6
  • Food and dining 7.6
  • Cleanliness 8.0
  • Facilities 7.5
  • Location 8.8
  • Room comfort and quality 7.8
  • Service 7.9
  • Value for money 7.1
  • Food and dining 8.4
  • Cleanliness 8.2
  • Facilities 4.0
  • Location 8.9
  • Room comfort and quality 8.2
  • Service 8.1
  • Value for money 7.7
  • Food and dining 8.3
  • Cleanliness 7.3
  • Facilities 8.0
  • Location 8.9
  • Room comfort and quality 6.4
  • Service 7.6
  • Value for money 6.4
  • Food and dining 7.9
  • Cleanliness 7.8
  • Facilities 6.6
  • Location 8.6
  • Room comfort and quality 7.6
  • Service 8.0
  • Value for money 6.8
  • Food and dining 7.8
  • Cleanliness 8.1
  • Facilities 7.3
  • Location 9.2
  • Room comfort and quality 8.7
  • Service 8.2
  • Value for money 7.4
  • Food and dining 8.8
Provided by verified guests of Agoda
Filter reviews by:

Review language
  • English
  • العربية
  • 简体中文
  • 日本語
  • Français
  • Русский
  • Svenska
  • Deutsch
  • Español
  • Italiano
  • Nederlands
  • 繁體中文 (台灣)
  • 한국어
  • עברית
  • Suomi
  • Norsk
  • Dansk
more less

Room type
  • Deluxe Room

Sort by
Showing 361 verified written reviews
  • clear all

9.6
Mahesh from India
Family with young children
Deluxe Room
Stayed 1 night in April 2017
Royal property with mesmerising stay”
It's worth to stay at this property very mesmerising feel , we had great welcome and checking process by Prashant , also the team at front desk with tour guide were very coutieus Also they are upgrading rooms & building swimming pool so it will be great place to stay after a year or so
Reviewed May 03, 2017
Did you find this review helpful? |
8.0
jeong from South Korea
Family with young children
Deluxe Room
Stayed 1 night in August 2016
Very good”
good
Reviewed April 08, 2017
Did you find this review helpful? |
4.8
lawrence from United Kingdom
Couple
Deluxe Room
Stayed 1 night in January 2017
Waste of money”
No wifi in rooms! Staff in restaurant slow and not responding to customers. Rooms, basic, old, utility
Reviewed February 01, 2017
Did you find this review helpful? |
4.8
Chrysantha from United Kingdom
Couple
Deluxe Room
Stayed 2 nights in January 2017
Aged and needs updates”
On the first night we were given a room in the ground floor and none of the things were anywhere near for a 4 * hotel. Reception Management agreed to move us to a another deluxe room where the smell was unbearable which may be due to extractor fan not working. We had to call in the front office executive and the duty manager who brought in house keeping personnel as well. All agreed the room was not suitable for anyone to stay and they decided to upgrade us to a suite even that had its weaknesses as a room in an old building ie overlooking a big satellite dish, sink drainage, poor quality plumbing, decor, shower curtain etc. We think the management is not keen on spending any money on improving things as they are always busy. Most of the staff are not attentive and not smiling in a country that promote itself as a 'country of smiling people'.
Reviewed January 22, 2017
Did you find this review helpful? |
10.0
Noorhanabee from Singapore
Couple
Deluxe Room
Stayed 1 night in December 2016
nice”
hotel been maintain like old style but feel nice
Reviewed December 26, 2016
Did you find this review helpful? |
4.8
Shanker from India
Solo traveler
Deluxe Room
Stayed 2 nights in December 2016
First Trip to Nuwara Eliya”
For the room rates charged, the hotel has poor wifi connectivity. The red carpets in my room looked worn out and dirty....the showers didn't work properly. On the plus side, it has a quaint old world charm and has an interesting history.
Reviewed December 25, 2016
Did you find this review helpful? |
8.0
Abudulrhman from United Arab Emirates
Family with young children
Deluxe Room
Stayed 3 nights in December 2016
Nuwara Alyia”
Nice staff and location
Reviewed December 23, 2016
Did you find this review helpful? |
7.6
Michael from Canada
Couple
Deluxe Room
Stayed 1 night in September 2016
Spacious room, nice garden, good afternoon tea!”
Location is excellent, being near Victoria Garden. Also, it has a nice garden to walk around. The room is standard and rather spacious, but room service is rather patchy, often taking time to come to your room. Our room had cable issues, which took 3 calls to the receptionist to correct. On a separate note, it has a good afternoon tea for a decent price (1000LKR per pax).
Reviewed September 23, 2016
Did you find this review helpful? |
7.2
Keith from Sri Lanka
Family with young children
Deluxe Room
Stayed 2 nights in September 2016
Service was not very good ”
Initially I was very angry due to the delay in check in and the 45mins it took for the staff to bring the bags to the room which caused me a lot of hassle as I was travelling with small children and after a long trip to Nuwa ra eliya had to get them changed and the baggage took 45 mins to arrive to the room and that too after 3 calls to the reception. In addition it was quite a joke to see the difference in treatment of people depending on the vehicle they drove in on, since I came in my smaller second vehicle as the other was in repair the staff were in quite a hurry to unload the vehicle and send it off as if a small vehicle driven over would bring down the status of the hotel. As I very well saw in the evening only the likes of mercs, BMW and large jeeps were parked anywhere close to the hotel premises. In addition the rooms were not too clean either as I found bits of paper and a hair clip etc.. on the floor carpet in the room which shows it was not vacuumed in quite a while. Only plus points would be a beautiful garden and great food. Would definitely not recommend to anyone I know.
Reviewed September 20, 2016
Did you find this review helpful? |
8.4
varun from India
Family with teens
Deluxe Room
Stayed 2 nights in September 2016
Good experience”
Overall good experience, although the hotel is going to need major repairs soon.
Reviewed September 19, 2016
Did you find this review helpful? |


1

Select loyalty program

PointsMAX
Language
Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.

2

Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.

3

Enter membership ID

Country of passport
Program Membership ID
1234

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program:
Select your travel dates for pricing and availability No thanks, I’ll do it later >
Prev
July 2017
MoTuWeThFrSaSu
     12
3456789
10111213141516
17181920212223
24252627282930
31      
Next
August 2017
MoTuWeThFrSaSu
 123456
78910111213
14151617181920
21222324252627
28293031