Grand Hotel
Grand Hotel
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Deluxe Room - Guestroom Grand Hotel
Deluxe Room - Guestroom
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Interior view Grand Hotel
Interior view
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Interior view Grand Hotel
Interior view
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Ballroom Grand Hotel
Ballroom
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Excellent
Location
8.9
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Grand Hotel

Excellent location
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Excellent
From 419 reviewsSee what guests said
8.0
Recommended by 85% of guests
  • Airport transfer

  • 480 meters to public transportation

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
7.7
Very good
Room comfort & quality
Deluxe Room
Deluxe Room
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  • Garden view
  • 37 m²/398 ft²
  • 2 single beds or 1 double b...
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Single Deluxe
Single Deluxe
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    Triple Deluxe
    Triple Deluxe
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      Room
      Room
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        Suite
        Suite
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          DOUBLE DELUXE - FULL BOARD
          DOUBLE DELUXE - FULL BOARD
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            Deluxe Triple
            Deluxe Triple
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              DOUBLE DELUXE - BED AND BREAKFAST
              DOUBLE DELUXE - BED AND BREAKFAST
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                Room Standard
                Room Standard
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                  Bed In Shared Room Standard
                  Bed In Shared Room Standard
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                    More about Grand Hotel

                    More about Grand Hotel

                    An overview

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                    Nearest essentials

                    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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                    What they offer

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                    Some helpful facts

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                    Real reviews from real guests

                    Agoda Reviews (419)Booking.com Reviews (301)
                    8.0
                    Excellent
                    Cleanliness8.0
                    Facilities7.9
                    Location8.9
                    Room comfort and quality7.7
                    Service8.0
                    Value for money7.0
                    Provided by verified guests of Agoda
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                    12345
                    8.8
                    Excellent
                    Indike from Sri Lanka
                    Couple
                    Deluxe Room
                    Stayed 2 nights in May 2018
                    Excellent”
                    Great time at the hotel and facilities were very good.
                    Reviewed May 23, 2018
                    7.2
                    Very good
                    Lalith from Sri Lanka
                    Family with young children
                    Deluxe Room
                    Stayed 1 night in April 2018
                    No toothpaste, brush, no AC, More mosquitos”
                    No
                    Reviewed April 17, 2018
                    9.2
                    Exceptional
                    Swarnakanthi from Sri Lanka
                    Family with young children
                    Deluxe Room
                    Stayed 2 nights in April 2018
                    Nice property ”
                    Nice time of holiday at the Grand hotel but No view from the rooms.
                    Reviewed April 17, 2018
                    9.2
                    Exceptional
                    Kate from Singapore
                    Family with young children
                    Deluxe Room
                    Stayed 2 nights in March 2018
                    Exceptional”
                    This hotel was great with children as the playground occupied them for hours. Well located in Nuwara Eliya and we had interconnecting rooms which was perfect with our 3 children. Great buffet breakfast and indeed this is a very "grand" hotel. Highly recommend.
                    Reviewed April 09, 2018
                    9.2
                    Exceptional
                    Timothy from United Kingdom
                    Couple
                    Deluxe Room
                    Stayed 1 night in February 2018
                    Great hotel in good location”
                    Truly an old school 'grand' hotel but well maintained with very well trained staff. It's right in the centre of town with an easy walk to Victoria Park and a nice view over the adjacent golf course. The room was lovely with every comfort you could want. Clean bathroom with a classic cast iron bathtub and nice toiletries. The hotel has a couple of nice boutique shops which are useful for souvenirs and trinkets. The main restaurant is big but well staffed with a great all-you-can-eat evening buffet with many good choices, all very tasty and well prepared. Staff from check-in to check out were excellent and polite with good English.
                    Reviewed March 04, 2018
                    10.0
                    Exceptional
                    Narendra from United States
                    Couple
                    Deluxe Room
                    Stayed 2 nights in January 2018
                    Exceptional”
                    Hotel was walking distance to Park, Gregory Lake and town. We had rooms 334 and 337. Rooms were spacious and clean. No AC, but didn't needed it. Breakfast buffet was great. We had dinner at Magnolia and Thai restaurants, food and drinks were great. Staff was impeccable. "Mr. Gobi" was very knowledgeable and helpful. He was able to assisted us in planning our days at Nuwara Eliya. Went to see "World's End" - Must see. Guide we had was very knowledgeable. We hiked near the ledge of World's End and not for the faint-hearted. Overall we had a great time. And to the staff at Grand Hotel ........ Thank you for a great stay.
                    Reviewed January 27, 2018
                    8.0
                    Excellent
                    Madara from Sri Lanka
                    Family with teens
                    Deluxe Room
                    Stayed 1 night in December 2016
                    Very good”
                    All through my childhood, my entire family used to go to Grand Hotel for lunch whenever we were in Nuwara Eliya, so I was keen to stay one night and see. We stayed for my mother's birthday and it was pleasant, and my cousin organized a cake from their coffee shop which was delivered to the room. The food was interesting, though I would have preferred a varied buffet because my mother and I are vegetarian. Would stay again in a few years.
                    Reviewed October 27, 2017
                    8.0
                    Excellent
                    Muhammad from Saudi Arabia
                    Family with young children
                    Deluxe Room
                    Stayed 2 nights in August 2017
                    Good maintained OLD hotel”
                    Pros: Location near city center. Lovely garden. Good food, especially the dinner buffet. Check in process. Reasonable Laundry & Pressing prices. Near the city Golf Club, don't miss it. Cons: OLD Hotel. Noisy wood room floors, you can hear every movement in the room above you. Basic toilet and toiletries. Not good coffee at breakfast, and cappuccino, Latte, ... is not free. Paint jobs during our stay with strong smell in the corridors.
                    Reviewed August 15, 2017
                    7.6
                    Very good
                    Greg from Australia
                    Couple
                    Deluxe Room
                    Stayed 1 night in July 2017
                    Very good”
                    loved the building, the garden, the room - except for problems with powerpoint and wifi, which needs upgrading
                    Reviewed July 24, 2017
                    9.6
                    Exceptional
                    Mahesh from India
                    Family with young children
                    Deluxe Room
                    Stayed 1 night in April 2017
                    Royal property with mesmerising stay”
                    It's worth to stay at this property very mesmerising feel , we had great welcome and checking process by Prashant , also the team at front desk with tour guide were very coutieus Also they are upgrading rooms & building swimming pool so it will be great place to stay after a year or so
                    Reviewed May 03, 2017
                    8.0
                    Excellent
                    jeong from South Korea
                    Family with young children
                    Deluxe Room
                    Stayed 1 night in August 2016
                    Very good”
                    good
                    Reviewed April 08, 2017
                    4.8
                    lawrence from United Kingdom
                    Couple
                    Deluxe Room
                    Stayed 1 night in January 2017
                    Waste of money”
                    No wifi in rooms! Staff in restaurant slow and not responding to customers. Rooms, basic, old, utility
                    Reviewed February 01, 2017
                    4.8
                    Chrysantha from United Kingdom
                    Couple
                    Deluxe Room
                    Stayed 2 nights in January 2017
                    Aged and needs updates”
                    On the first night we were given a room in the ground floor and none of the things were anywhere near for a 4 * hotel. Reception Management agreed to move us to a another deluxe room where the smell was unbearable which may be due to extractor fan not working. We had to call in the front office executive and the duty manager who brought in house keeping personnel as well. All agreed the room was not suitable for anyone to stay and they decided to upgrade us to a suite even that had its weaknesses as a room in an old building ie overlooking a big satellite dish, sink drainage, poor quality plumbing, decor, shower curtain etc. We think the management is not keen on spending any money on improving things as they are always busy. Most of the staff are not attentive and not smiling in a country that promote itself as a 'country of smiling people'.
                    Reviewed January 22, 2017
                    10.0
                    Exceptional
                    Noorhanabee from Singapore
                    Couple
                    Deluxe Room
                    Stayed 1 night in December 2016
                    nice”
                    hotel been maintain like old style but feel nice
                    Reviewed December 26, 2016
                    4.8
                    Shanker from India
                    Solo traveler
                    Deluxe Room
                    Stayed 2 nights in December 2016
                    First Trip to Nuwara Eliya”
                    For the room rates charged, the hotel has poor wifi connectivity. The red carpets in my room looked worn out and dirty....the showers didn't work properly. On the plus side, it has a quaint old world charm and has an interesting history.
                    Reviewed December 25, 2016
                    8.0
                    Excellent
                    Abudulrhman from United Arab Emirates
                    Family with young children
                    Deluxe Room
                    Stayed 3 nights in December 2016
                    Nuwara Alyia”
                    Nice staff and location
                    Reviewed December 23, 2016
                    7.6
                    Very good
                    Michael from Canada
                    Couple
                    Deluxe Room
                    Stayed 1 night in September 2016
                    Spacious room, nice garden, good afternoon tea!”
                    Location is excellent, being near Victoria Garden. Also, it has a nice garden to walk around. The room is standard and rather spacious, but room service is rather patchy, often taking time to come to your room. Our room had cable issues, which took 3 calls to the receptionist to correct. On a separate note, it has a good afternoon tea for a decent price (1000LKR per pax).
                    Reviewed September 23, 2016
                    7.2
                    Very good
                    Keith from Sri Lanka
                    Family with young children
                    Deluxe Room
                    Stayed 2 nights in September 2016
                    Service was not very good ”
                    Initially I was very angry due to the delay in check in and the 45mins it took for the staff to bring the bags to the room which caused me a lot of hassle as I was travelling with small children and after a long trip to Nuwa ra eliya had to get them changed and the baggage took 45 mins to arrive to the room and that too after 3 calls to the reception. In addition it was quite a joke to see the difference in treatment of people depending on the vehicle they drove in on, since I came in my smaller second vehicle as the other was in repair the staff were in quite a hurry to unload the vehicle and send it off as if a small vehicle driven over would bring down the status of the hotel. As I very well saw in the evening only the likes of mercs, BMW and large jeeps were parked anywhere close to the hotel premises. In addition the rooms were not too clean either as I found bits of paper and a hair clip etc.. on the floor carpet in the room which shows it was not vacuumed in quite a while. Only plus points would be a beautiful garden and great food. Would definitely not recommend to anyone I know.
                    Reviewed September 20, 2016
                    8.4
                    Excellent
                    varun from India
                    Family with teens
                    Deluxe Room
                    Stayed 2 nights in September 2016
                    Good experience”
                    Overall good experience, although the hotel is going to need major repairs soon.
                    Reviewed September 19, 2016
                    7.6
                    Very good
                    Lior from Israel
                    Couple
                    Deluxe Room
                    Stayed 2 nights in September 2016
                    Nice hotel at amazing place but very expensive ”
                    We have been at the hotel for our honeymoon. The hotel is beautiful, great food quality. But very expensive, small room. Need to pay attantion to cleaness.
                    Reviewed September 16, 2016
                    12345
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