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About this property

Description

Designed to reflect a Balinese water palace, Grand Hyatt Bali consists of low-rise buildings and villas among 40 acres of landscaped gardens, waterfalls, and lagoons. Providing 636 Balinese-inspired guestrooms, the Grand Hyatt Bali is just 12 kilometers from the Ngurah Rai International Airport. The 5-star hotel is set on a magnificent beachfront in the Nusa Dua Peninsula and is close to Sanur, Kuta, and downtown Denpasa. Included among the five swimming pools are a chlorinated river, a quiet Balinese bath, and a 50-meter waterslide. Guests have many excellent dining options available to them, serving Japanese, Indonesian, and Italian cuisine along with a unique food market with stalls providing all sorts of food.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park
  • Shuttle service
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Garden
  • Hiking
  • Hot tub
  • Massage(s)
  • Private beach
  • Sauna
  • Spa
  • Squash court(s)
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court(s)
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Playground
  • Swimming pool [kids]

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Mandarin)
  • Indonesian
  • Japanese
  • Russian
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Policies

Child and extra bed policy
Infant 0-5 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 6-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 20 USD
Breakfast Charge (when not included in room rate): 29 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 20. Km
Distance to Airport: 12. Km
Internet Usage Fee: 16 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 3
Number of Floors: 5
Number of Restaurants: 5
Number of Rooms : 636
Reception Open Until: 07:11 PM
Room Voltage: 450
Time to Airport (Minutes): 12
Year Hotel Built: 1991
Year Hotel Last Renovated: 2013
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Announcements

Nyepi Religious Day

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels. March 23, 2012 | March 12, 2013 | March 31, 2014 | March 21, 2015 | March 9, 2016 | March 28, 2017
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Recent customer comments

Filter by traveler type
Excellent



based on 633 reviews
  • Cleanliness 8.5
  • Facilities 8.4
  • Location 8.8
  • Room comfort and quality 8.4
  • Service 8.3
  • Value for money 7.7
  • Food and dining 7.7
Sort by

shafkat from Bangladesh
Families with young children
Stayed 2 nights in September 2016
Disappointement
It is one of the grandest facility I have stayed so far. Everything you need to spend your day is within the hotel. But the rooms I got through bargain hunter, AGODA, was not worth it. Rooms were old (the facility is old), rather less maintained. Air con was not working properly and they could not find another room with king bad within this few thousand rooms facility. They were trying to push me into a lesser room despite informing them that I have a 2 year old. My guess is that they were not willing to upgrade me to compensate their fault. After some heated conversation they converted 2 single bed into one and even that took them over 2 hours to do. Huge disappointment for such a grand and luxurious hotel. The facility is undoubtedly a great one.
Reviewed September 21, 2016

Stephanie from France
Couples
Stayed 7 nights in September 2016
Relaxing Holiday
We stayed at the Grand Hyatt in Nusa Dua as a couple. The hotel is set on extensive grounds with beautiful ponds and water features. The mature gardens are very well manicured, The beach is really nice and wide and has many trees which offer naturel shade..... that is a real bonus compared to other hotels that we saw on that stretch of beach. I would like to say that id di not realize when booking, but this is a hotel which is ideal for families and there are a lot of children. We do not have children and wanted a chill/quiet holiday. Luckily we had booked a Grand Club room with executive lounge access which was so serene and tranquil. It is the best club lounge I have ever seen, Open air, surrounded by ponds and with fish and ducks and beautiful water lilies etc...... The manager, assistant manager and club team are so welcoming and do a fantastic job. The Club rooms also have a dedicated pool, so it was perfect for us as it was quiet and so was the beach close to this pool. We loved the hotel and would return for sure..... however I have to mention that the restaurants and food that we tried let the hotel down, which is a real shame. The Italian restaurant was just so so for me.... My husband really was not impressed by the food. We tried it twice. The Balinese cultural show buffet was really not to our liking either. I felt like I was a tourist at those commercial excursions and diners..... not the standard I expected of the Grand Hyatt. The food by the pool was ok.... We did not try the Japanese restaurant. However I would still return but eat outside of the hotel. There are different hotels in the area, easily accessible by taxi. Overall a fantastic stay at a beautiful hotel and recommended for everyone.
Reviewed September 19, 2016

Poh from Malaysia
Business travelers
Stayed 2 nights in September 2016
Not worth for money
Room is old, shabby and dirty.
Reviewed September 19, 2016

Ary from Indonesia
Couples
Stayed 2 nights in September 2016
Nice Club Room
Good Lounge, but Old. The Food and Beverage quite good.
Reviewed September 19, 2016

Rinaldi from Singapore
Families with young children
Grand Garden View
Stayed 5 nights in September 2016
Enjoyable staying
Good locations, clean beach and good for relaxing. Friendly staff. The room consider as just ok for a 5* hotel. Room have ants, amenities for the toilet is as good as 3* hotel. Take 20 minutes to check in. As most reviews mention, the restaurants are expensive.
Reviewed September 17, 2016

Shelley from Indonesia
Families with older children
Grand Garden View
Stayed one night in September 2016
Good location
Good services and location. Close to the beach.
Reviewed September 14, 2016

Angelika from Indonesia
Couples
Ocean View King
Stayed 2 nights in September 2016
Friendly but basic trained staff
For Indonesian standard in that kind of hotels staff Is very basic trained, but very friendly.
Reviewed September 07, 2016

Richard from United Kingdom
Families with older children
Grand Garden View
Stayed 3 nights in September 2016
Good hotel
Beautiful grounds, room was a little small and not quite what I expected for 3 people, grand garden view overlooked the nearby road and not the main grounds.
Reviewed September 06, 2016

Linh from Vietnam
Families with young children
Grand Garden View
Stayed 3 nights in August 2016
Over priced, poor service
The pools aren't nice enough for the price. The interior furniture was badly set up, the shower was broken and the bath tub was old. Staffs were loud and not helpful/kind.
Reviewed September 04, 2016

Mei-Ling from Taiwan
Families with young children
Grand Garden View
Stayed 2 nights in August 2016
A beautiful hotel
A beautiful hotel with great pools and friendly staff. Especially the one reply FB message, really gives me a lot help.
Reviewed September 03, 2016



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