"The breakfast buffet is a feast.You have all the cuisines from different countries."
Location rating score
540 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||8.4|
|Distance to city center||5 Km|
|Nearest airport||Dubai International Airport (DXB)|
|Distance to airport||4.8 km|
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
Grand Hyatt Dubai is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 250 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Grand Hyatt Dubai also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Hyatt Dubai has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange both taxis or car rental.
Grand Hyatt Dubai does permit smoking in some areas and is not 100% smoke-free.
"Love the swimming pool and the restaurant."
February 2, 2018
"The room was big and the location is good;"
April 6, 2018
"Aside from that, everything was so great!"
June 1, 2019
Well-positioned in Bur Dubai, Grand Hyatt Dubai is the ideal point of departure for your excursions in Dubai. With its location just 5 Km from the city center and 7 Km from the airport, this 5-star hotel attracts numerous travelers each year. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Gymnasium at Grand Hyatt, Grand Cineplex, Dubai Officers Club.
Hyatt Hotels is renowned for its quality services and friendly staff, and Grand Hyatt Dubai lives up to expectations. The hotel offers access to a vast array of services, including 24-hour room service, free Wi-Fi in all rooms, 24-hour security, convenience store, daily housekeeping.
Step into one of 674 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, linens which can be found in some rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Grand Hyatt Dubai is an ideal place of stay for travelers seeking charm, comfort and convenience in Dubai.
"This is one of the best hotel I ve stayed in."
June 2, 2017
Children and extra beds
All children are welcome.
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 13 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.
Grand Hyatt Dubai
Show reviews that mention
Perfectly Beyond Expectations”
The experience we gained in this hotel had exceeded our expectations. We felt good for from the moment we walked in to the lobby. Mr. Tobias was very pleasant when we checked-in, he even came out of the counter to guide us and show where the restaurants were. The room was impeccably clean, air-airconditioning was crisp cold and smelled very clean. The water in the bathroom were strong that it was quick to run the bath. The hotel staff offer fruits and ice cubes. Water bottles are always replenished. TV channels were good. We were surprised there were plenty of channels to choose from as some are only available by cable. As it is the height of summer in the Middle East, the hotel's in-door swimming/lap pool was a cherry on the top. Lounge chairs are always clean with a clean towel available. A jacuzzi is also available, it has a good depth and powerful jets. The shower had L'occitane toiletries. The outdoor pool is amazing. It was huge! The water was cool and refreshing. The children's pool had slides that even adults could try an enjoy. Pool bar staff are also quick with their service, they were very courteous. A remote button is available suppose you are seated at a far end and want to place an order. It was so nice to have cold drinks in hot weather and taking a plunge in the pool. The hotel's kid's club is great with kids. My niece did not want to leave! The kid's club even have cookie making classes. We had a great time dining in Andiamo. Kevin, Muhabta and the chef were very pleasant to us. Andiamo staff made our dining experience in the hotel an unforgettable one. Overall we are so very grateful to everyone in Grand Hyatt Dubai to helping us have a great time. We sincerely appreciate all you have done for us. Excellent in every way.
Upon our arrival we were greeted very promptly and aided with our check in. As we had booked a grand suite we were privileged to have access to the grande suite on the 14th floor where we could avail of free refreshments and pre dinner appetisers. We had arrived earlier than check in and were immediately accomadated and were brought to our room. As we walked in the three of us gasped in awe. A spectacular room is an understatement. We spent our very short stay by using the pool facilities. The attentiveness was unbelievable. We received a towel on our sunbeds, a virgin mojito, cold damp cloth and ice pop throughout the day to keep us cool. We also requested a late check out which was accomodated without any problem. I will hopefully return at some point in the future and will not hesitate to reccomend the Grand Hyatt Dubai to friends and family. A special thank you to Kate on the 14th floor for all her help and assistance. Thank you
Great Hotel, great value!”
Great saty as always in Grand Hyatt. the hotel is like a Resort, great for kids. Location is good if you want to visit the old Dubai and downtown. For the prices of Dubai, Gran Hyatt gives you a superb value. One word of praise for the staff! they are great, in special the greek young lady in front desk, she is the smile you want to see after a long trip with your family. Super efficient, super kind. karlo in concierge was also very helpfull.
well worth the steak house downstairs. rooms excellent though the tv control takes a bit of getting used to. the location is great for business trips and close to the airport. you will have to take a taxi from the hotel to get anywhere downtown but this is nothing different from other dubai hotels. i stay in the grand hyatt all the time and its my hotel of choice for business stays.
Love this spot, have been back many times”
As a frequent traveler in the GCC I rate the Grand Hyatt Dubai very highly. It has a great selection of cafes and restaurants, (the cafe in the lobby consistently surprise me with the standard of the coffee - so often a terribly disappointing overpriced experience in the M/E) The rooms are typical of the Hyatt - pleasant and function, always clean and comfortable. Its proximity to the arterial roads mean it is close to everything (even if quite a distance) The restaurants are very good, particularly liked the Italian. Probably my single reservation and poor customer experience was when booking the Toni & Guy hairdressers who demanded a deposit from hotel guests making appointments, however not from residents of Dubai. I could charge it to the room and had to pay a deposit... Craziness. Hotel room rates are high in the GCC and so it is no surprise that the Hyatt isn't 'cheap' but amongst its peers I would recommend it as providing the most value. Have been back many times and will stay there again.
Nearly all-inclusive luxury”
I paid a little extra for a club room and it was worth every cent. The flight arrived early - 6am on day of check-in - but the Hyatt staff happily checked me in, and offered a club breakfast while the room was prepared. I was walking into my room by 0830h, no additional charges. The room was functional and comfortable. Pool facilities some of the nicest in Dubai. Cocktails and canapés offered between 1800--2100h every night. Will stay here again.
3 night stay”
We arrived early at 6am and had no problem checking in and receiving a room upgrade. We were also given a complimentary breakfast for our first day. We had breakfast everyday at the hotel and it was lovely. Our room and bathroom were lovely and very spacious. The staff at the hotel were great, in particular Tobias when we checked in. Great attention was paid to us at breakfast and we felt very well looked after! There is not much going on around the hotel, only Wafi mall is within walking distance however, everything was easily accessible by taxi, which was reasonable priced. The concierge was very helpful with giving restaurant recommendations and help with outings. Would definitely return to this hotel if we were to visit Dubai again.
This was a great 3 days stay at Hyatt hotel. Very nice for families with kids to enjoy the swimming pool with games. Variety of restaurants. Location is good, not too far from Dubai mall as well. Staffs are friendly. Room is very clean and comfortable. Water bottles are always replenished. We sincerely appreciate all you have done for us
Excellent Hotel to stay in Dubai!”
We had a comfortable, great and wonderful stay in Dubai because of our accommodation we picked to stay at Grand Hyatt Dubai!
Brilliant Grand Hyatt”
Our stay was very good. My only two issues I had with the hotel were the cost associated with the hotel car to take us to the airport. The equivalent of $100 to drive 4or5 km is excessive however it is a convenient and professional service. I had to make a 15 min call to the UK and used the room phone, this was a big mistake as this cost the equivalent of $150! A rediculous price to charge in this day and age. Two minor issues however I felt that I was being taken advantage of. Regardless this is a fantastic hotel and I will stay there again. I recommend this hotel to anyone stopping over or vacationing in Dubai.
Good location, but that's about all...”
As a leisure traveller, I feel that the Grand Hyatt Dubai is not as good as Le Royal Meridien Beach Resort & Spa, where I stayed the last time I was in Dubai. My room & bathroom at the Grand Hyatt were impressive (they kindly upgraded me for free to a Club room), but the level of service in terms of anticipating a traveller's needs (info re the hotel's free shuttle services, etc) & 'extra touches' (like chocolates on your pillow), were absent. Upon arrival in my room, there was no toothbrush or toothpaste, which I had to phone for, the fruit bowl was not filled until late afternoon & after showering, the entire bathroom floor was flooded due to a design flaw which causes water to collect at the entrance of the shower & overflow. I had to phone again for an ironing board & iron. Although I was polite & friendly to everyone & the hotel didn't seem busy, 1 or 2 staff members looked stressed. There was no info regarding the hotel's free shuttle services, so I had to go to reception for that plus a map of the area. On the one morning I had time to use the Spa facilities, the jacuzzi wasn't switched on, the indoor swimming pool wasn't available & it wasn't quite warm enough to swim outside. After paying a lot of money to stay at the Grand Hyatt, I am disappointed & question why they charge so much because the only benefit is the close proximity to the airport. Even the outdoor pool area isn't great compared with Le Royal Meridien Beach Resort (where they fill the fruit bowl in your room soon after your arrival, the ironing board & iron are already in the room along with shuttle service info, the staff don't look stressed/unhappy ... & yes, Le Royal Meridien Beach Resort has chocolates at reception & staff leave some on your pillow after cleaning). I'm sorry to say I won't stay at the Grand Hyatt Dubai again any time soon. There are better services & facilities for leisure travellers elsewhere.
Excellent club lounge service, nice hotel staff”
Before my trip, I sent them my requests, I wanted to have my room far from single travel men because I travelled alone, I cared about my personal safety, they gave me a free early check in at 0700 AM, and arranged my room on club lounge floor, close to lounge but in the end of the opposite of lounge, so it was not noisy, and there is a camera just outside my room. I was very appreciated that they have done all my requests. Every night at lounge even I was alone but lounge staff came to talk with me, asked where am I from, how was my stay there, they were so nice and friendly. There is an Asian style noodles restaurant Wox in Grand Hyatt, I went to there for lunch every day, there are two Asian staff were very nice to me, the last night before my check out I went for night snack again, they even gave me complimentary kimchi! I love they have big pool and indoor pool, kinds also have their pool and slide, I enjoyed my stay there very much, and I will stay there again soon !!
Lovely hotel and great service”
I really enjoyed the hotel and the staff were fantastic. The only down side for me was the breakfast in the club room. It was far too busy and they did not do poached eggs and the boiled eggs were rock hard (even when asked for soft)....a bit petty I know but there was not the choice of breakfast food I would expect at this level of hotel. The rooms were very clean as was the pool. You definitely need quite a bit of money for the stay in Dubai but this hotel did not exploit it as it was pretty standard prices even though it is a 5 star. The restaurants were all very nice and it was a nice relaxing place to stay. Definitely would go back.
Will not go back”
check in was quick, I got an upgrade which was greatly appreciated! The hotel was amazing. The room was immaculate. I loved the little details flowers, fruit bowl. BUT I would never go back for two reasons! 1. The clientele that goes there. 2. The pool. Maybe because I'm a westerner I cannot accept their behavior or their mentality. The pool was beautiful and clean but the lounge chairs if you were not first to use them they were dirty. In other hotels they will change the towels covering them. It was a real turn off. There was no dress code. Kids, big kids swimming in their under wear it was very inappropriate to see kids like 9 or ten especially girls in underpants and under shirts swimming. The life guards were not paying attention what so ever what was going on in the pool. First of all, it's mostly kids with their maids, they should be sitting in their lifeguard chairs not on the bridge. If there ever was an emergency it would take too much time for them to get down and into the water! Second of all it was disgusting to see them flirting or whatever with the Filipino maids, ignoring the pool! After this we did not go back to the pool. The next morning, I wanted to speak to the manager to give my complaints but the girl at the desk said the manager couldn't be found. If I had time I should try to look for the spa manager and report it to him. Since when in a 5 star hotel you cannot find a manager?in the restaurant a family I saw everyday with their maid had issues everyday and encouraged the maid to fill a back pack full of food. Nobody would say anything because they were afraid to have a problem with them because of their nationality! I have never seen things like this in any of the other 5 star hotels in Dubai!
very nice hotel especially for business purposes”
One of Dubai's largest luxury city hotels is located in its own resort on the south bank of the Creek, just after the Garhoud bridge. The International airport is just a 5 minute drive as is Deira City Centre. It is also only a 10 minute drive from the Dubai World Trade Centre. This is an extremely convenient location for all that Dubai has to offer.
It was a memorable experience for us. My wife & our two little ones thoroughly enjoyed the facilities and hospitality offered by Grand Hyatt. The outdoor pools were recently renovated and are of top quality. The room was very clean and included all the necessities. The one thing that stands out for me is the staff hospitality. We really felt at home and will certainly come again to this hotel.
Grand stay at the Grand Hyatt”
We had a Deluxe Family Creek View Room on the 2nd Floor. ( View not the best but Ok). Massive room. Great for a family of 4 although the kids will have to share a king size bed. Not a problem for our 2. The bed is huge. Access to the Club was wonderful and ensured great value for money. View from the 14th floor is much better. However the pool was the star. Location is great. Only a 20 min taxi to the airport or Dubai Mall. The staff were excellent. Small issue with my booking but resolved professionally snd gave us early access to our room as we arrived in at 6 am in the morning. I would not hesitate to stay here again.
Our very first stay in Dubai, we needed a great place to relax and chill out after a hectic three months in France on our canal boat. The luxury level, for the cost, was outstanding and we made the most of the divine pool area and our fabulous room. The staff at the pool brought around delicious, free, cold drinks and ice lollies. The concierges were friendly and helpful, with good directions to things we wanted to see, as were all staff. Big tick to the happy hour at the wine bar and the Lebanese restaurant too.
Superb Bed and Breakfast ”
This was our first time at the Grand Hyatt and as is the name we were expecting a lot. The check in was great, we had to wait for a bit to get the best room available but I didn't complain, we were seated at their private lounge which had ample things to choose from till our room got ready (Honestly, it took me 10 mins to understand their coffee machine not complaining again, it was pretty cool). Anyway's we checked in to the 3rd floor which had a nice view with it. The room was clean and neat did not have any problem there. The only thing which was a bit of problem was since we went in the summers and do not have our own car, the walk to the metro in the scorching morning heat was like 10 mins of hell. Using the taxi gets expensive but that's just relative to every person. Most times you can get a cab to the metro but there are times where there just is no cab. Other than that I just wished the pool was open 24/7 (closes at 10). Again it was a wonderful stay.
Fantastic facility and good attitude ”
we stayed there for 2 days and all of hotel satisfied me and my family especilly , swiming pool is enough for children ,and good concern about safety . However, a few staff in restraunt or pool side were not good at English so some we had some trouble in communication . evne though , I will use again if i go dubai