Grand Hyatt Dubai
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Grand Hyatt Dubai

Oud Metha, Dubai Healthcare City, Near Sheikh Zayed Road & Wafi Mall, Bur Dubai, Dubai, United Arab Emirates
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Club King Grand Hyatt Dubai
Club King
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    Lobby Grand Hyatt Dubai
    Lobby Grand Hyatt Dubai
    Interior view Grand Hyatt Dubai
     Grand Hyatt Dubai
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    Swimming pool Grand Hyatt Dubai

    Guest reviews

    8.8
    Excellent
    /10
    (398 reviews)See what guests said
    10.0
    Exceptional

    "The reception staff was very helpful."

    Piyush

    -

    June 2, 2018

    9.2
    Exceptional cleanliness
    Recommended by 89% of guests

    Property highlights

    Things you'll love

    • 540 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.4
    See map
    Excellent location - 2.35 kilometers from city center
    Nearby
    Popular
  • Cooz90 m
  • Mix110 m
  • Gymnasium at Grand Hyatt120 m
  • Grand Cineplex160 m
  • Dubai Officers Club420 m
  • The City Hospital490 m
  • Dubai Healthcare City Metro Station540 m
  • Al Jadaf Metro Station720 m
  • Dubai Dolphinarium720 m
  • Wafi City Mall750 m
  • Value for money8.4
    Distance to city center5 Km
    Location rating8.4
    Nearest airportDubai International Airport (DXB)
    Distance to airport5.3 km
    Select your room
    9.2
    Exceptional
    Room comfort & quality
    Grand King
    Grand King
    ...
    • Room size: 39 m²/420 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Family Suite with Connecting Room
    Family Suite with Connecting Room
    ...
    • Room size: 127 m²/1367 ft²
    • Shower and bathtub
    • 2 single beds and 1 super k...
    Enter dates to see prices
    Club King Room
    Club King Room
    ...
    • Room size: 44 m²/474 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Club King
    Club King
    ...
    • Room size: 39 m²/420 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Grand Deluxe Family Room ( 4 Adults)
    Grand Deluxe Family Room ( 4 Adults)
    ...
    • Room size: 66 m²/710 ft²
    • Shower and bathtub
    • 2 double beds
    Enter dates to see prices
    One Bedroom Suite
    One Bedroom Suite
    ...
    • Room size: 132 m²/1421 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Prince King Suite
    Prince King Suite
    ...
    • Room size: 176 m²/1894 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    King Creek View
    King Creek View
    ...
    • Room size: 44 m²/474 ft²
    • River view
    • 1 king bed
    Enter dates to see prices
    Family Room - 4 Adults
    Family Room - 4 Adults
    ...
    • Room size: 88 m²/947 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Club Twin
    Club Twin
    ...
    • Room size: 39 m²/420 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Have a question for Grand Hyatt Dubai?

    What people love about the property

    • 10.0
      Exceptional

      "The location is great."

      annaik

      |

      June 2, 2017

    • 7.2
      Very good

      "Big hotel and nice lobby the location was very good and good staff"

      Rashed

      |

      July 30, 2016

    • 10.0
      Exceptional

      "The rooms are huge with beautiful views, the pool is like a laguna and even has a small waterpark for children."

      annaik

      |

      June 2, 2017

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    More about Grand Hyatt Dubai

    More about Grand Hyatt Dubai

    8.0
    Very good

    "The room was big and the location is good;"

    Basma

    |

    April 6, 2018

    An overview

    Show less

    What they offer

    9.6
    Exceptional

    "The hotel was near to the airport, metro station is 2 minute..."

    Ikhmal F.

    |

    February 2, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    Arabic cuisine
    Arabic cuisine
    The Market Place
    2.1 km Arabic, Asian, Halal
    Vista Bar and Terrace
    2.3 km Arabic, Bar, Contemporary
    Al Khayma at Dubai Marine Beach Resort
    6.6 km Arabic, Halal, Lebanese
    American cuisine
    American cuisine
    Scots American Grill
    2.1 km American, British, Steakhouse
    Soho Bar & Grill
    2.5 km American, Bar, Barbecue
    Fuddruckers
    2.6 km American, Halal
    Mediterranean cuisine
    Mediterranean cuisine
    Samad Al Iraqi Restaurant
    4.4 km Mediterranean, Seafood
    Baku Caspian restaurant and cafe
    5.6 km Mediterranean
    The Kana Cafe
    6.0 km Mediterranean

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (398)Booking.com Reviews (5287)
    8.8
    /
    10
    Cleanliness9.2
    Facilities9.1
    Location8.4
    Room comfort and quality9.2
    Service9.0
    Value for money8.4
    Provided by verified guests of Agoda
    All languages
    All guests (398)
    All room types
    Showing 320 verified guest comments
    12345
    8.0
    Excellent
    Basma from United Arab Emirates
    Family with young children
    Grand Twin
    Stayed 4 nights in March 2018
    Good”
    The room was big and the location is good; a big hotel with a large pool. The kids pool wasnt very clean; they were cleaning and scrubbing the pool while the kids were inside. The breakfast was very nice
    Reviewed April 06, 2018
    8.4
    Excellent
    Giung from South Korea
    Business traveler
    Grand King
    Stayed 8 nights in July 2017
    Excellent”
    The manager's attitude in reception was really disgusting...!!!!! I did ask some request, but what he said.. that is your problem, your company problem.. not our problem... Sorry!!!...... Grand hyatt lost one loyal customer and potential customers might be introduced by me...................
    Reviewed August 09, 2017
    10.0
    Exceptional
    annaik from Switzerland
    Family with teens
    Stayed 3 nights in July 2016
    4 days stopover”
    This is one of the best hotel I ve stayed in. The rooms are huge with beautiful views, the pool is like a laguna and even has a small waterpark for children. There is a pool inside when it is too hot to stay outside with amazing relaxing chairs and a hot jacuzzi. The breakfast buffet is a feast.You have all the cuisines from different countries...the location is great. 2km from the airport and 5 from the center...JUST PERFECT
    Reviewed June 02, 2017
    8.8
    Excellent
    MOHAMMAD from Bangladesh
    Family with young children
    Stayed 1 night in July 2016
    Amazing environment in and around the lobby and the surrounding areas”
    Very nice breakfast, amazing environment, Indoor and Outdoor pools with separate one for kids with slides makes the it really enjoying. There is a Kids club with lots of stuffs for their pass time. Altogether an amazing and wonderful stay.
    Reviewed July 27, 2016
    10.0
    Exceptional
    Alistair from Singapore
    Business traveler
    Grand King
    Stayed 6 nights in April 2016
    Great hotel”
    The staff were very helpful, the room was great and the gym is also very good. The only slight downer was that the wifi went down for some of the time on one of the days I was there which was a bit annoying. Overall it was a good experience and I will stay there again next time I'm in town.
    Reviewed April 25, 2016
    9.2
    Exceptional
    Frederick from South Africa
    Couple
    Stayed 2 nights in February 2016
    Very nice”
    We spent 2 nights here to explore Dubai city. The stay was very enjoyable. Staff was friendly and helpfull. Breakfast was exquisite and well prepared. The only complaint I have to mention is the shampoo and body wash that was given. It smells like the same product you would use to clean toilets and floors. They should really consider getting something with a better fragrance.
    Reviewed February 14, 2016
    9.3
    Exceptional
    Anna from United Kingdom
    Couple
    Stayed 3 nights in July 2015
    3 night stay”
    Staff. Breakfast. Bathroom
    We arrived early at 6am and had no problem checking in and receiving a room upgrade. We were also given a complimentary breakfast for our first day. We had breakfast everyday at the hotel and it was lovely. Our room and bathroom were lovely and very spacious. The staff at the hotel were great, in particular Tobias when we checked in. Great attention was paid to us at breakfast and we felt very well looked after! There is not much going on around the hotel, only Wafi mall is within walking distance however, everything was easily accessible by taxi, which was reasonable priced. The concierge was very helpful with giving restaurant recommendations and help with outings. Would definitely return to this hotel if we were to visit Dubai again.
    Reviewed July 26, 2015
    10.0
    Exceptional
    John from United Kingdom
    Family with teens
    Stayed 2 nights in October 2014
    awesome hotel”
    location - club floor - pool
    I stayed here with my son when he visited Dubai and booked into the Club Floor, I must say it is an amazing hotel, where the staff go out of their way to make you feel comfortable and very welcome. Will definitely stay here again
    Reviewed October 08, 2014
    9.3
    Exceptional
    Zhao from Canada
    Business traveler
    Stayed 1 night in August 2014
    great hotel with reasonable price”
    swimming pool, staff, location
    It was a very pleasant stay for us. We really enjoyed the swimming pool. The location is perfect for business purpose, only 10-15 mins away from the airport. Good quality food. We will definitely come back.
    Reviewed August 22, 2014
    8.0
    Excellent
    ZAKARIYA from Oman
    Family with young children
    Stayed 2 nights in June 2013
    Excellent”
    Very good swimming pool for kids and adults
    This was a great 2 days stay at Hyatt hotel. Very nice for families with kids to enjoy the swimming pool with games. Variety of restaurants. Located next to wafi mall. Not too far from dubai mall as well (10 minutes) by car. Staff are friendly. room is very clean and comfortable. But it is abit pricy.
    Reviewed December 09, 2013
    9.7
    Exceptional
    Mohammed from Qatar
    Couple
    Stayed 2 nights in July 2012
    Good Location, Great facilities and service”
    Never had a problem with this hotel ever, and I have been staying here many times over the past 10 years. Spa is amazing. Location is perfect, close to dosn-town Dubai and 10 minutes away from the airport.
    Reviewed February 26, 2013
    9.3
    Exceptional
    John from Denmark
    Family with young children
    Stayed 8 nights in October 2012
    Great Hotel”
    Fantastic hotel for kids
    This hotel was absolutely the best for my 3 kids, they loved it there.. staff was good and our room was clean and well attended to. Restaurants were also very good and very high standard and kids menu was available every where.. pool was also great, but you need to come early to fight for chairs. Pool is understaffed, so many times food was cold when it arrived. but that did not riun the overall rating
    Reviewed November 16, 2012
    9.3
    Exceptional
    John from Denmark
    Couple
    Stayed 8 nights in October 2012
    Great Hotel”
    Great family hotel
    we enjoyed the many facilities at the hotel. staff was very friendly.. go early in morning to secure a seat near pool. - it is very crowded there. our room was big and clean and very good service in room with fruit and flowers. they also provided a fantastic cake on my birthday, thanks for that.. restaurants were very good with very high class chefs. all in all i loved the place and hope to return.
    Reviewed November 16, 2012
    10.0
    Exceptional
    Karen from United Arab Emirates
    Couple
    Grand King
    Stayed 1 night in October 2018
    Exceptional”
    Just an overnight stay again as my husband was having treatment the morning after in City Hospital, North Wing
    Reviewed October 08, 2018
    10.0
    Exceptional
    Piyush from India
    Couple
    Double Or Twin Grand
    Stayed 4 nights in May 2018
    Amazing Property”
    The reception staff was very helpful.
    Reviewed June 02, 2018
    5.2
    Amanda from United Kingdom
    Couple
    Stayed 1 night in November 2015
    Tired and needs refreshing.”
    We had a Club room and were expecting catering floor with nibbles and tea, but the hours were restricted. No nibbles on hand buffet style, only tea and a biscuit, very poor show. An old hotel that needs a facelift there are better hotels out there, the location is lovely though, but cant go on that alone.
    Reviewed August 13, 2016
    9.6
    Exceptional
    SUNGKYUN from South Korea
    Family with young children
    Stayed 2 nights in April 2016
    Fantastic facility and good attitude ”
    we stayed there for 2 days and all of hotel satisfied me and my family especilly , swiming pool is enough for children ,and good concern about safety . However, a few staff in restraunt or pool side were not good at English so some we had some trouble in communication . evne though , I will use again if i go dubai
    Reviewed April 21, 2016
    10.0
    Exceptional
    Geraldine from Kuwait
    Family with teens
    Stayed 3 nights in December 2015
    Excellent hotel, staff and location”
    service quality, confort and hotel facilities and surroundings
    it was fantastic in every way, from the luxurious room and hotel facilities to the extremely kind and helpful attitude of the staff and many things to do in the hotel. Just sitting down in Andiamo having a great coffee was quite an experience with all the sounds of cascades and vegetation around. i loved my time there and will go back for sure.
    Reviewed December 29, 2015
    9.7
    Exceptional
    Brian from United Kingdom
    Family with teens
    Stayed 8 nights in October 2015
    Great hotel”
    Service, Hotel in general and room
    Fantastic hotel. Service was great as expected in 5 star accomodation. 13 testurants to choose from and food we tried in a few was great.Room was enormous and the afternoon complimentary food and drink was brilliant. Staff could not do enough for you and pool was great.Looking to go back next year.
    Reviewed October 20, 2015
    8.7
    Excellent
    karen from Kuwait
    Family with teens
    Stayed 5 nights in August 2015
    Will not go back”
    Over all appearance of the hotel, the food, cleanliness
    check in was quick, I got an upgrade which was greatly appreciated! The hotel was amazing. The room was immaculate. I loved the little details flowers, fruit bowl. BUT I would never go back for two reasons! 1. The clientele that goes there. 2. The pool. Maybe because I'm a westerner I cannot accept their behavior or their mentality. The pool was beautiful and clean but the lounge chairs if you were not first to use them they were dirty. In other hotels they will change the towels covering them. It was a real turn off. There was no dress code. Kids, big kids swimming in their under wear it was very inappropriate to see kids like 9 or ten especially girls in underpants and under shirts swimming. The life guards were not paying attention what so ever what was going on in the pool. First of all, it's mostly kids with their maids, they should be sitting in their lifeguard chairs not on the bridge. If there ever was an emergency it would take too much time for them to get down and into the water! Second of all it was disgusting to see them flirting or whatever with the Filipino maids, ignoring the pool! After this we did not go back to the pool. The next morning, I wanted to speak to the manager to give my complaints but the girl at the desk said the manager couldn't be found. If I had time I should try to look for the spa manager and report it to him. Since when in a 5 star hotel you cannot find a manager?in the restaurant a family I saw everyday with their maid had issues everyday and encouraged the maid to fill a back pack full of food. Nobody would say anything because they were afraid to have a problem with them because of their nationality! I have never seen things like this in any of the other 5 star hotels in Dubai!
    Reviewed August 19, 2015
    12345
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    Grand Hyatt Dubai
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    • Excellent location
    • The Dubai Mall
    • Dubai Healthcare City Metro Station is within 0.54 km