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Grand Hyatt Fukuoka
1-2-82 Sumiyoshi, Hakata-ku, Hakata, Fukuoka, Japan, - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. It's centrally located in Hakata only 900 m from public transport, so that you'll have easy access to local areas. Don't leave before paying a visit to the famous Ohori Park. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to the Coronavirus (COVID-19) circumstances, the hotel is taking multiple steps for customer’s wellbeing with precautionary measures including enhanced cleaning and sanitization procedures in all guestrooms, dining outlets and public spaces in an effort to maintain a safe environment.
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Facilities
Car park
Shuttle service
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Very Good!”
Everything was Great! Especially, swimming pool and gym was good and It was connected with the gate of the Canel City so It was good.
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Luxury, comfort & best location for business & holidays!”
We stayed in Club rooms. The rooms are very spacious and clean. Lounge is very comfortable, with food & drinks. Staff are very polite & helpful. Will be back!
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Big nice hotel”
Very nice hotel, good service
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Halfway between Hakata and Tenjin”
Chose this hotel cuz of Hyatt. Big room with modern design. Staff were super friendly. Situated between Hakata and Tenjin you need to walk 15 minutes either side. Shopping mall within the property is huge but we didn’t explore much. Our main objection is the food. Hotel concierges helped us booked on of the best Sushiya inFukuoka, Sushi Osamu for us.
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Top-rate service befitting the Grand Hyatt”
Very attentive staff all ready with a smile to assist us with our luggage, getting in and out of taxi . We stayed for 3 nights and to return 3 days later for another night. The check-in lady took note of it and I was pleasantly surprised when we checked out after the first 3 nights that she had prepared a note to keep our bags while we went to Kagoshima. So our bags were efficiently taken care of. When we returned, she was on duty and remembered us and asked if we enjoyed Kagoshima! She even gave us an early check in. It’s a shame I didn’t take note of her name. Hats off to the Grand Hyatt!
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Great location with lovely service. ”
This hotel is centrally located. Everything you need is at your finger tips, restaurants, shopping and local sites. The service is top notch and they have everything on site they is needed. Some food and bar services were closed due to COVID. The pool and Onsen aren’t available to children, which was disappointing but they did there best to accommodate us. Worth the visit and price.
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Excellent”
The junior staff English level is very low for a 5 star hotel. The staff could not fulfill basic requests such as borrowing umbrellas. We were given 2 umbrellas for 5 guests, while there were umbrellas available at the hotel. Unacceptable for a 5 star hotel.
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Great location and view”
Canal City offers easy access to shopping esp for manga and anime fans. While not featuring clean minimalist lines and bedside USB ports, rooms overlooking canal/river was practical and offered good view. Well equipped with baby cot and bathtub and soba/tempur pillows on demand. Staff was efficient and effective.
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Exceptional”
Very nice. The staff was extremely friendly and helpful.
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Fantastic concierge service”
The Chief Conceirge, Tani San, was so helpful. She answers to any or all the booking requirements our family requested. She is someone we have not come across from many of the 5 stars hotel we had stayed in Asia, Europe or the US. An exemplary example of how to serve your customers.
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Good Hotel ”
Nice hotel with exceptional location- connected to a mall. Rooms are large and well-equipped.
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lovely trip”
near from mall but the equipment in the room must change with the new one and also the carpet
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great stay”
location is good staff is friendly and helpful
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Very nice hotel”
Good hotel at good value!
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Excellent service staff”
Front office staff gave us a surprise anniversary gift in our room when they found out we were celebrating our wedding anniversary that week we stayed there. Market F also prepared a lovely dessert for us when we had our dinner there. Thoughtful and friendly staff, always a smile for us! Thank you! We had a lovely stay
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Very good”
The junior staff members cannot speak English even at a basic level and was hard to communicate. When my family asked for umbrellas, we were only given 2 umbrellas for 5 people. (But there were plenty of umbrellas available at the hotel). The underlying reason is unknown and maybe the staff were discriminatory against guests from Hong Kong. This is very disappointing services from a five star hotel.
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Incredibly accessible to the area with lots of amenities. Canal City is very convenient. ”
Great breakfast menu and breakfast champaign. Hotel room coupd use more power outlets.
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Great location and convenient”
Stayed here before, great location and connected to a large shopping mall. Easy walk to railway station and city center.
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Disappointing for the Price”
Clean, pretty facility with nice staff. But had to pay extra for the onsen and breakfast (unlike most ryokan & Japanese hotels), wasn’t allowed to wear yukata and slippers to meals (unskilled most ryokan), but still had the quite discriminatory policy of no tattoos in the onsen, regardless of substance. A bit backwards, picking the worst parts of Japanese hospitality. The manager was patient and kind, like his staff, listening to my concerns, and encouraged me to pass them along.
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Great location”
Great location
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