8.6
Excellent
/10
(1,804 reviews)See what guests said
See map
8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
The Hakata Gift Shop 30 m
Ramen Stadium 50 m
Seiryu Park 120 m
Canal City Hakata 130 m
Canal City Entertainment Complex 140 m
Nakasu Yatai 220 m
Hakatamachiyakishintakatoro 290 m
Kawabata Uenin Jizoson 310 m
Fukuya 340 m
Mangyoji Temple 350 m
Nearby landmarks
Nakasu Yatai 220 m
Kushida Shrine 370 m
Tōchō-ji 680 m
Hakata Station 800 m
JR Hakata City Amu Plaza Hakata 820 m
Tenjin Underground Shopping Center 990 m
Ohori Park 3.03 km
FUKUOKA PayPay Dome 4.51 km
Fukuoka Tower 5.47 km
Uminonakamichi Seaside Park 8.85 km
Grand Hyatt Fukuoka

"Especially, swimming pool and gym was good and It was connected with the gate of the Canel City so It was good."

GA - December 3, 2019

1 Queen Bed - Bed Grand Hyatt Fukuoka
Lobby Grand Hyatt Fukuoka
Interior view Grand Hyatt Fukuoka
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Removed from saved list
Free Wi-Fi

Grand Hyatt Fukuoka

1-2-82 Sumiyoshi, Hakata-ku, Hakata, Fukuoka, Japan, - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to Nakasu Yatai
Within 220 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 640 meters to public transportation

  • Located in heart of Fukuoka

  • Free Wi-Fi in all rooms!

  • Sauna

  • Steamroom

Your dates are popular among travelersUsers are booking a place in Fukuoka every 1 minutes on Agoda.com
Value for money8.0
Distance to city center1 km
Location rating8.9
Nearest airportFukuoka Airport (FUK)
Distance to airport3.4 km

Rooms available at Grand Hyatt Fukuoka

Excellent
Room comfort & quality
8.6
Executive Suite Twin Room Non-Smoking
Executive Suite Twin Room Non-Smoking
...
  • Room size: 72 m²/775 ft²
  • City view
  • 2 single beds
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Grand Suite King Room Non-Smoking
Grand Suite King Room Non-Smoking
...
  • Room size: 56 m²/603 ft²
  • Non-smoking
  • 1 king bed
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Club Twin Room
Club Twin Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
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Club Deluxe Twin
Club Deluxe Twin
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 semi double beds
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Club Queen Room
Club Queen Room
...
  • Room size: 34 m²/366 ft²
  • City view
  • 1 queen bed
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Club King Room
Club King Room
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 1 king bed
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Club Deluxe Double
Club Deluxe Double
...
  • Room size: 56 m²/603 ft²
  • Non-smoking
  • 2 double beds
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1 Queen Bed
1 Queen Bed
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed
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2 Twin Beds
2 Twin Beds
...
  • Room size: 34 m²/366 ft²
  • Non-smoking
  • 2 single beds
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Deluxe Two Twin Beds
Deluxe Two Twin Beds
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 semi double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Hyatt Fukuoka?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Hyatt Fukuoka?

For those who wish to drive their own cars, Grand Hyatt Fukuoka has a car park right on site for maximum convenience. Parking is available for a fee of 1980 JPY per day.

What is the smoking policy at Grand Hyatt Fukuoka?

Grand Hyatt Fukuoka does permit smoking in some areas and is not 100% smoke-free.

See map
Explore the neighborhood

What people love about Grand Hyatt Fukuoka

  • 9.2
    Exceptional
    Location

    "The close proximity to the canal city mall was excellent."

    sathien

    |

    April 17, 2018

  • 9.6
    Exceptional

    "Lounge is very comfortable, with food & drinks."

    Tapanee

    |

    November 19, 2019

  • 8.4
    Excellent

    "The Chief Conceirge, Tani San, was so helpful."

    johnny

    |

    March 19, 2019

Property ranking|Compared to 1,168 Fukuoka properties
See all rankings
Review score - United States
9.4/10
Room size
40 sqm.
Room comfort score
8.6/10
Cleanliness score
9.0/10
Better than
99
%
of Fukuoka properties
Bigger than
98
%
of Fukuoka properties
Better than
96
%
of Fukuoka properties
Better than
95
%
of Fukuoka properties
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Overall rating:
8.6
Excellent
1,805 reviews
Cleanliness
9.0
Facilities
8.5
Location
8.9
Read all reviews >
What travelers say they love:
Nice hotel with exceptional location- connected to a mall.
Rafael from Philippines
Solo traveler
More about Grand Hyatt Fukuoka

More about Grand Hyatt Fukuoka

This prominent Fukuoka property is ideally located in the Hakata district, right in the vibrant hub of the city. It's conveniently connected to Canal City Hakata, a large complex home to a variety of business, entertainment, and shopping facilities. Guests can easily access Fukuoka International Airport and are just a short 15-minute trip from Tenjin, another center for business and entertainment. Grand Hyatt Fukuoka is within a five-minute walking distance to the major attractions of Kushida Shrine, Hakata Machiya Folk Museum, and Sumiyoshi Shrine. At the hotel, each room comes tastefully decorated and equipped with all the basic necessities such as satellite TV and Internet access. There are as many as eight conference rooms sure to meet the needs of the discerning business travelers while leisure travelers can enjoy the sauna and indoor swimming pool. As for dining, on-site restaurants boast international, Chinese, and Japanese cuisines for guests to indulge in. Grand Hyatt Fukuoka provides a luxurious living space in the center of the city.

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Most talked about facilities

Housekeeping
11 mentions
Breakfast
5 mentions
Food & Dining
2 mentions
Taxi
2 mentions

What they offer

9.2
Exceptional

"There are ample places to eat around this hotel."

sathien

|

April 17, 2018

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

THE MARKET F
Cuisine:European
Menu:Buffet, A-la-carte

Nearby restaurants

Japanese cuisine
Japanese cuisine
Kusudama
10 m Japanese
Hakata Kaisendonya Donmai
80 m Japanese
West, Canal Mae
200 m Japanese
American cuisine
American cuisine
Kilroy's
850 m American, Bar, Pub
Dean & Deluca
1.1 km American
Fukusaya
1.1 km American
Asian cuisine
Asian cuisine
Shodaidaruma
80 m Asian
Shodai Hidechan
90 m Asian
Ichiran Canal City Hakata
90 m Asian, Japanese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Grand Hyatt Fukuoka from real guests

Overall rating
8.6
Excellent
From 1805 reviews
8.9Cleanliness
8.9Service
8.7Location
Agoda Reviews (713)Booking.com Reviews (1091)
Rating via Agoda8.6
/
10
Cleanliness9.0
Facilities8.5
Location8.9
Room comfort and quality8.6
Service8.9
Value for money8.0
High score for Fukuoka
Rating
9+ Exceptional (137)
8-9 Excellent (67)
7-8 Very Good (66)
6-7 Good (18)
<6 Below Expectation (20)
Time of the year
Mar - May (74)
Jun - Aug (69)
Sep - Nov (85)
Dec - Feb (80)
Don't miss out!Users are booking a place in Fukuoka every 1 minutes on Agoda.com
All guests (713)
All room types
All languages

Show reviews that mention 

Showing 308 verified guest comments
12345
9.0
Exceptional
Noel from Hong Kong
Family with teens
Stayed 1 night in April 2013

Great Location, great service”

Clean room and good size of bathroom, convenient to shopping mall, good service staff

We had an enjoyable stay at Grand Hyatt Fukuoka. The attentive staff arranged 2 rooms for our family opposite, without any special request; and also late check out without any surcharge. Great location next to Canal City: delicious Ramen; big shopping mall, super convenient. We took taxi going to airport, about 20min. and less than Jpn2,000 yen. Disadvantage: wi-fi available at lobby only. Will come again next time.

Reviewed April 06, 2013
9.2
Exceptional
Puay from Singapore
Couple
2 Twin Beds
Stayed 7 nights in January 2018

14-21 Jan 2018. Happy!”

Glad I chose to stay at Grand Hyatt. Room & toilet was big. Location really good. 15min walk to Hakata Station. 10min walk to Tenjin Station. We had a very good lady concierge during our stay. Spoke very good English. Was able to direct us clearly in our destination. Good 24hr udon joint just few min away. Good unagi restaurant ard 5-8min walk. In fact we walked everywhere using google as weather was really good. Although hotel looks tired. Loved their bathroom space & shower pressure was very good which is important to us when we are away. Will definitely stay here again!

Reviewed January 25, 2018
9.6
Exceptional
Jingyeong from South Korea
Solo traveler
1 Queen Bed
Stayed 1 night in March 2017

it was so nice location for shoppers!”

Grand Hyatt Fukuoka was so comfortabla and tidy. Also the location was closed to Nakasu and Kushida Shrine by walk about 5~10 min.It is good for going to cherry blossom viewing at Kushida Shrine in the early moring. Go for it and make great memories in Fukuoka with Grand Hyatt

Reviewed March 11, 2017
9.2
Exceptional
Parichat from Thailand
Couple
1 King Bed
Stayed 2 nights in November 2019

Halfway between Hakata and Tenjin”

Chose this hotel cuz of Hyatt. Big room with modern design. Staff were super friendly. Situated between Hakata and Tenjin you need to walk 15 minutes either side. Shopping mall within the property is huge but we didn’t explore much. Our main objection is the food. Hotel concierges helped us booked on of the best Sushiya inFukuoka, Sushi Osamu for us.

Reviewed December 02, 2019
10.0
Exceptional
Matthew from United States
Couple
Stayed 1 night in December 2010

Best Hotel in Fukuoka”

Large room and bathroom, great location, great restaurants nearby, great shopping nearby.
none

Located in the heart of Fukuoka and connected to Canal City, The Grand Hyatt is simply the best hotel in Fukuoka.

Reviewed January 10, 2011
8.8
Excellent
Tan from Singapore
Couple
1 Queen Bed
Stayed 3 nights in November 2019

Top-rate service befitting the Grand Hyatt”

Very attentive staff all ready with a smile to assist us with our luggage, getting in and out of taxi . We stayed for 3 nights and to return 3 days later for another night. The check-in lady took note of it and I was pleasantly surprised when we checked out after the first 3 nights that she had prepared a note to keep our bags while we went to Kagoshima. So our bags were efficiently taken care of. When we returned, she was on duty and remembered us and asked if we enjoyed Kagoshima! She even gave us an early check in. It’s a shame I didn’t take note of her name. Hats off to the Grand Hyatt!

Reviewed December 02, 2019
9.6
Exceptional
Erin from South Korea
Couple
1 Queen Bed
Stayed 2 nights in June 2017

Very nice stay”

The Hyatt is very clean, friendly, great location, and the staff is great. And most of all, the rooms are nice and big compared to Japan standards. Compared to big city Grant Hyatt standards, it's a bit underwhelming. But overall, it's a great hotel in a great location.

Reviewed June 22, 2017
10.0
Exceptional
Kanokvipa
Family with teens
Stayed 2 nights in April 2012

Best room, great breakfast!”

Everything you'd expect of the Grand Hyatt. It's good to have the quality rooms as I was traveling with my aged parents. They have been able to provide rooms per our request.

we had a great room to relax in after a day's trip, be it out of town by shinkansen/ van or just downtown shopping. the adjacent canel city ensure we have a place for last minutes shopping and a great dinner selection, including the famous hakata ramen! the hotel held our rooms and luggages after a two days' trip to nagasaki. very good english spoken at this hotel.

Reviewed April 17, 2012
10.0
Exceptional
byoungjin from South Korea
Couple
1 Queen Bed
Stayed 2 nights in December 2017

It's great”

It was first time for me to stay Grand Hyatt in Hukuoka. service was good and facilities were so good. there are many good places arond there.

Reviewed December 30, 2017
6.4
Good
Stephan from Indonesia
Couple
1 King Bed
Stayed 4 nights in June 2017

Old hotel, bad location”

This hotel is slightly old. It's located next to Canal City, a shopping mall in Fukuoka. A lot of food and shopping albeit the touristy kind. My problem with this hotel is the location is not very strategic. It's between Hakata & Tenjin station (about 10-15 minutes walk to each station), so if you come from the Shinkansen going to the hotel you'll have to take the taxi. Right behind the hotel is also Fukuoka's red light district. So if you travel with kids trying to walk to Tenjin there's a good chance you might go pass an alley full of suggestive photos etc. Room is a little old. The table chair is extremely heavy with not much space between the table and the bed so moving it you might hit your foot. Light controls is also weird because it's only on 1 side of the bed. So if you're sleeping on the other side and need the reading light or just want to go to the bathroom in the middle of the night there's no way for you to turn on the light. And walking to the bathroom in the dark, you might hit that heavy chair while trying to squeeze between it and the bed. I don't think I'll be staying at this hotel again. There are other alternative in the bustling Tenjin area.

Reviewed June 19, 2017
7.7
Very good
Suhyun from South Korea
Couple
Stayed 1 night in December 2013

It was very nice”

Good location, room and gym

It was very pleasant and we stayed for the first day and last day of our Kyushu trip in other regions. Staff was friendly and room was spacious. However, the sink of the bathroom we stayed for the last day was a bit stopped. (Not a big deal though) Wifi is also free and gym was very good. :) Location itself was also very good (Fukuoka itself is not a big city anyway.)

Reviewed January 05, 2014
8.0
Excellent
soo from South Korea
Solo traveler
Stayed 2 nights in August 2014

fukuoka grand hyatt”

location room condition

the location is great compared to other hotels in fukuoka. Room is smaller than the pictures posted but bigger than other hotels in Japan. Will visit again if I have to visit Fukuoka again.

Reviewed September 03, 2014
9.3
Exceptional
Shuichi from Japan
Couple
Stayed 2 nights in May 2014

Convenient yet reasonable.”

Within walking distance of Hakata and Tenjin Station, near various yatai and restaurant areas and is directly connected to the Canal City shopping center.

The room that we stayed in was a Grand Queen room and it was terrific! The room was very clean and had a nice view of the Canal City shopping mall. The thing that stood out the most was the very spacious bathroom. Its very luxurious build really made it easy for us to relax.

Reviewed May 08, 2014
6.8
Good
Regina from Singapore
Family with teens
Deluxe Two Twin Beds
Stayed 3 nights in November 2018

Nice hotel but expected more”

Nice hotel in good location. Expected more though from a Grand Hyatt. No concierge to bring our bags up to our room when we arrived. Had to pay for breakfast for our son even though we indicate in our booking there were three of us. Had to join our beds together to make a large one and the next day they separated it! Location in Canal City can be noisy because of the fountain show that runs til 9pm. But if you like crowds, then it’s the place for you. Not a bad stay but I got better value and service at a local hotel chain.

Reviewed November 30, 2018
7.2
Very good
Lim from Singapore
Couple
Stayed 2 nights in October 2017

Very good”

Exceptional service by staff. Concierge staff Ms Momoe made dinner reservation and followed up with emails and restaurant address. Location next to Canal City good but distance of about 10/15 mins walk to trains not very convenient if you’re loaded with shopping. Rooms are a little tired for a Grand Hyatt branding.

Reviewed October 12, 2017
7.2
Very good
Izumi from Japan
Business traveler
2 Twin Beds
Stayed 1 night in September 2017

Thinner walls noises from next room ”

Annoyed with noises from next room couple in the mid night. Could not sleep.... Other than that clean and old Hyatt. Other than here not so much choices in Fukuoka city. That is very unfortunate.

Reviewed October 03, 2017
9.2
Exceptional
sathien from Thailand
Family with young children
Deluxe Two Twin Beds
Stayed 2 nights in April 2018

2nd time here and better”

we came back here for the 2nd time, and it was better. we made sure we choose the non smoking floor. We booked a more pricey deluxed room which was nice and spacious but more expensive and i think not worth it. the first time, we stayed in a normal room, which was smaller but had all you needed, and actually we didn't need the extra space as we only stayed 1 night and catching the place the next morning. the close proximity to the canal city mall was excellent. There are ample places to eat around this hotel. Would recommend this hotel. i would stay in this hotel again but book normal standard room which by teh way can fit 3 beds (if you are three person traveling)

Reviewed April 17, 2018
10.0
Exceptional
Pavit from Thailand
Family with young children
Stayed 1 night in April 2015

Hotel with a Shopping mall”

Shopping mall, numerous good restaurants and very clean and nice facilities.

We had a great stay at the hotel, we've booked this hotel as the last hotel on our trip before we fly out the next day. The room is super spacious after having lived in business hotels for the past 4 nights at local hotel chains. The added convenience of the shopping mall is also a plus. Food around the vicinity of the hotel is great, although we didn't eat in the hotel, because there were so many other choices. There is a game arcade on the top floor of the shopping mall next to the cineplex. We walked out of the hotel towards the walking street and found a great BBQ eel rice shop by the canal. You can try the ramen stadium on the top floor of the shopping mall. Had a great time!

Reviewed April 16, 2015
8.7
Excellent
Kotaro from Japan
Business traveler
Stayed 1 night in June 2012

Most Beautiful hotel in Fukuoka”

Very convenient for going out to the drinking areas in Fukuoka

The hotel is located in the best spot for nightlife in Fukuoka.

Reviewed July 04, 2012
8.8
Excellent
Cham from Singapore
Family with young children
1 Queen Bed
Stayed 1 night in February 2018

Is Grand Hyatt.”

Well, is Grand Hyatt. It lives up to it's name.

Reviewed March 01, 2018
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