Excellent 8.3
Based on 94 reviews

Verified traveler reviews

Filter by traveler type

based on 94 reviews
  • Cleanliness 9.0
  • Facilities 7.4
  • Location 8.7
  • Room comfort and quality 8.6
  • Service 8.6
  • Value for money 7.4
  • Food and dining 7.6
Sort by

soo from South Korea
Solo travelers
Stayed 2 nights in August 2014
fukuoka grand hyatt
location room condition
the location is great compared to other hotels in fukuoka. Room is smaller than the pictures posted but bigger than other hotels in Japan. Will visit again if I have to visit Fukuoka again.
Reviewed September 03, 2014

chu from Hong Kong
Families with older children
Stayed one night in August 2014
close to shopping mall
it is located next to the Canal City Shopping Mall with plentiful of shops and restaurants. It is also not too far away from two major station; Hakata and Tenjin, The staff can speak English.
The stay was as a whole comfort and good. However, the instruction for the room lighting was not clear. It took some time to find that the light could be turn brighter by hitting the button repeatedly. It would be better if there were instruction how to use them.
Reviewed August 17, 2014

Arthur from Australia
Stayed 2 nights in July 2014
A relaxing stay in Fukuoka
Staff who speaks and understands English; Next door to Canal City Shopping Complex; Plenty of parking spaces.
Excellent and highly recommended!
Reviewed July 26, 2014

Wing from United States
Business travelers
Stayed one night in July 2014
Hotel is not bad
Location, clean, polite
Some of staff assist you base on nationality which is not good
Reviewed July 21, 2014

Chris from Australia
Stayed one night in June 2014
Solid hotel but lacks Grand Hyatt's usual finesse
Location, service and bathroom
Decent but hotel a bit tired and doesn't even include breakfast
Reviewed July 01, 2014

Shuichi from Japan
Stayed 2 nights in May 2014
Convenient yet reasonable.
Within walking distance of Hakata and Tenjin Station, near various yatai and restaurant areas and is directly connected to the Canal City shopping center.
The room that we stayed in was a Grand Queen room and it was terrific! The room was very clean and had a nice view of the Canal City shopping mall. The thing that stood out the most was the very spacious bathroom. Its very luxurious build really made it easy for us to relax.
Reviewed May 08, 2014

Lai from Hong Kong
Families with young children
Stayed one night in April 2014
Reviewed May 05, 2014

Shirley from Australia
Stayed 2 nights in January 2014
nice hotel with clean and good design room
location, clean, service
Reviewed January 21, 2014

Suhyun from South Korea
Stayed one night in December 2013
It was very nice
Good location, room and gym
It was very pleasant and we stayed for the first day and last day of our Kyushu trip in other regions. Staff was friendly and room was spacious. However, the sink of the bathroom we stayed for the last day was a bit stopped. (Not a big deal though) Wifi is also free and gym was very good. :) Location itself was also very good (Fukuoka itself is not a big city anyway.)
Reviewed January 05, 2014

Juliani from Indonesia
Families with older children
Stayed 2 nights in August 2012
Nice 5-star hotel room, room is quite small but spacious bathroom
Reviewed May 30, 2013


Select loyalty program

Loyalty Program A Loyalty Program A
Loyalty Program B

In the menu, click PointsMAX and select your favorite loyalty program.


Select a room that earns points

Hotel Room A
Room Info
This booking earns
5,000 points

Choose a room offer that comes with points, which are earned automatically with that booking.


Enter membership ID

Country of passport
Program Membership ID

Fill in the membership number for you selected program when completing your reservation. The points will be added to your account after you check out.

Start here and select your preferred program: