Grand Hyatt Hong Kong
Grand Hyatt Hong Kong
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8.8
Excellent

"Nice service and will return again."

Yu-Hsin

|

January 13, 2018

Grand Hyatt Plateau Room - Bed Grand Hyatt Hong Kong
Grand Hyatt Plateau Room - Bed
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Lobby Grand Hyatt Hong Kong
Lobby
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Interior view Grand Hyatt Hong Kong
Interior view
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Interior view Grand Hyatt Hong Kong
Interior view
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See map Grand Hyatt Hong Kong
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Excellent
Location
8.7
See all 6 photos Grand Hyatt Hong Kong
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What guests are saying:
I was very impressed by the service.
Rananda from Thailand
Couple
This my friends, I would highly recommend.
Emilio from United States
Solo traveler
As always, staying in this top international hotel makes work in Hongkong easy. It is just at the convention center and it is easy to walk when a rainy day like when we were there made life difficult. We enjoyed the breakfast a lot.
Kaimei from Sweden
Business traveler
i was stayed 3 night at grand hyatt hotel - wanchai - hong kong and it is located wonderfull place. the hotel facilities and the rooms are perfect and service is great, i want to thank you hyatt group for all.
Elif from Turkey
Business traveler
I recommend this hotel for the business traveler. The Hyatt Steak House is excellent for Western Style thick steaks. Will return again. High Tea service is an afternoon requirement even if you must have a dirty martini.
Daniel from United States
Business traveler
Excellent hotel in all aspects. We had booked a club room which gave us access to the club lounge which served a great buffet and free flow in the evening. The hotel is one of the best I have stayed at in Hong Kong and I will return.
Jesper from Denmark
Couple
we really enjoyed our stay. The hotel was superb in all aspects. Excellent services, great location, good restaurants, outstanding staff and rooms. We really felt like we were in a 5 star hotel. Highly recommend this hotel and would love to stay here again.
Diane from United States
Couple
This hotel was great for the family but the rooms were definitely too small. For a Grand Hyatt and the price we pay, we expected it to be bigger. Check-in was also a little slow. Other than that, it was 5-star quality.
Yu from United States
Family with young children

Grand Hyatt Hong Kong

Excellent location
- 1.24 kilometers from city center
- What's nearby?
Excellent
From 463 reviewsSee what guests said
8.8
/
10
Exceptional cleanliness
9.2
Recommended by 95% of guests
Value for money8.2
Distance to city center1.5 Km
Location rating8.7
Nearest airportHong Kong International Airport (HKG) - Hong Kong
Distance to airport25.3 km
  • 480 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

Select your room
8.9
Excellent
Room comfort & quality
7 travelers are looking at this property right nowBook now before it's too late!
Grand Executive Harbour View Suite
Grand Executive Harbour View Suite
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  • Room size: 65 m²/700 ft²
  • Harbor view
  • 1 king bed
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Club Harbour View Room with Twin Bed
Club Harbour View Room with Twin Bed
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  • Room size: 40 m²/431 ft²
  • Harbor view
  • 2 single beds
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Grand Executive King Suite
Grand Executive King Suite
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  • Room size: 65 m²/700 ft²
  • Bathtub
  • 1 super king bed
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Club King
Club King
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  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed
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Club Deluxe King Bed
Club Deluxe King Bed
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  • Room size: 50 m²/538 ft²
  • Harbor view
  • 1 king bed
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Club Harbour View Room with King Bed
Club Harbour View Room with King Bed
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Club Room with 2 Twin Beds
Club Room with 2 Twin Beds
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 2 single beds
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Victoria Suite
Victoria Suite
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  • Room size: 90 m²/969 ft²
  • Harbor view
  • 1 king bed
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Grand Suite King
Grand Suite King
...
  • Room size: 65 m²/700 ft²
  • Harbor view
  • 1 king bed
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Grand Hyatt Plateau Room with Terrace
Grand Hyatt Plateau Room with Terrace
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Have a question for Grand Hyatt Hong Kong?

What people love about the property

  • 10.0
    Exceptional

    "Kudos to all of the staff..."

    jaylyn

    |

    October 3, 2016

  • 9.6
    Exceptional

    "It is really good hotel, nice and clean."

    Sura

    |

    December 4, 2017

  • 9.2
    Exceptional

    "Great for family given the size and scope of the pool."

    Timothy

    |

    July 18, 2017

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More about Grand Hyatt Hong Kong

More about Grand Hyatt Hong Kong

8.8
Excellent

"Wonderful service and hospitality, in particular the staff"

Loong M.

|

December 14, 2016

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Chinese cuisine
Chinese cuisine
Seventh Son Restaurant (Lockhart Rd)
360 m Chinese
Greenwood Restaurant
410 m Chinese
Empire Hotel
420 m Chinese
American cuisine
American cuisine
Triple O's Hong Kong
720 m American, Fast food
Burgeroom
1.3 km American
Outback Steakhouse
1.4 km American, Australian, Steakhouse
Asian cuisine
Asian cuisine
Kaetsu (Grand Hyatt Hong Kong)
20 m Asian, Japanese, Sushi
Tiffin (Grand Hyatt Hong Kong)
70 m Asian, Gluten Free, International
The Lounge - Renaissance Harbour View Hotel Hong Kong
130 m Asian, Bar, International

What they offer

9.2
Exceptional

"Everything else was wonderful."

Faisal

|

January 2, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

Construction near the property will be ongoing from July 4, 2017 until further notice.

Real reviews from real guests

Agoda Reviews (463)Booking.com Reviews (1595)
8.8
/
10
Cleanliness9.2
Facilities8.9
Location8.7
Room comfort and quality8.9
Service9.0
Value for money8.2
Provided by verified guests of Agoda
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All guests (463)
All room types

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Showing 270 verified guest comments
12345
9.2
Exceptional
Yu-Hsin from Thailand
Business traveler
2 Twin Beds
Stayed 3 nights in January 2019
4th time and still great!”
On business trip and chose this hotel for its proximity to the exhibition center. Kudos to housekeeping staff for accommodating our requests and cleaning the rooms to the highest standards. Rooms are perfectly comfortable and quite soundproof despite the fact there were alot of guests during exhibition period. Quite a walk to and from the MTR station but would recommend if you are in HK for the trade shows.
Reviewed January 13, 2019
9.6
Exceptional
Stephen from Australia
Couple
2 Twin Harbour View
Stayed 4 nights in August 2018
Great Choice”
Excellent top end hotel definitely recommend for luxury accommodation and faultless service. Best room service menu ever encountered. Staff were very professional and courteous. Check in and check out was prompt and very polite. Pricing is typical of high end accommodation but delivered on every front and will definitely make this a priority choice in future visits to HK.
Reviewed August 21, 2018
9.2
Exceptional
Timothy from Thailand
Business traveler
1 King Bed
Stayed 3 nights in July 2018
Fantastic hotel, breakfast needs work”
Third time at this hotel. Spacious rooms, welcoming and large pool, lots of staff, perfect proxomity to convention centre. Only bad point is breakfast. Is too production line in nature. Often long queues to get in, long waits for coffee, hard to get staff attention Food is good but process is slow and lacking personability
Reviewed July 13, 2018
8.4
Excellent
June from Thailand
Group
Club Deluxe King Bed
Stayed 1 night in January 2018
Nice view, good staff but far from Hongkong tourist attractions.”
This hotel is located in business area, so it is a bit far from Hongkong attractions. I arrived at the hotel about 3pm.,but room was not available. Staff gave us a reason that the previous guest was still in the room. At the beginning they offer us an upgraded room, but we rejected because a view of bedroom is not a panorama view. Finally, we had to wait until 6pm.. However I was so thankful because of their staff's effort. They offered us a limousine car sending us to airport and we was able to check out whenever we want. The view of room was nice. Food and service was good and will return again.
Reviewed February 03, 2018
9.2
Exceptional
Joanne from Malaysia
Family with young children
1 King Bed
Stayed 1 night in January 2018
Nice hotel with great view”
The hotel is modern and new. Situated right next to the Convention Centre and an MTR station, it's quite convenient. You can walk to Wan Chai without any trouble as the walk way to Wan Chai station is all covered. However, if you plan to go out to the Wan chai area for late night activities, you can't get through the Convention Centre to head back to hotel as the entrance is úsually closed. You have to take an alternative route instead.
Reviewed February 02, 2018
10.0
Exceptional
soediono from Indonesia
Group
2 Twin Harbour View
Stayed 3 nights in November 2018
Exceptional”
Great harbour view room Staff were all very helpfull and friendly
Reviewed November 21, 2018
9.2
Exceptional
Timothy from Australia
Business traveler
2 Twin Beds
Stayed 3 nights in July 2017
Rooms great, location great, construction annoying, breakfast service slow”
Top class business hotel. Also great for family given the size and scope of the pool. Facilities and services of the top quality expected from a G Hyatt. My luggage was lost by the airline - delayed by 24 hours. Hotel was able to supply brush, deodorant and other "emergency items". Super close to the exhibition centre. Two annoyances. There is a lot of construction out the front, making the front of the hotel ugly and mildly annoying. Second there is a very manual process to check if you have paid for breakfast before being seated. Means an annoying wait - which is especially a pain for a business traveller in a hurry. They could solve this by confirming room numbers after seating the customer or more staff in the morning peak.
Reviewed July 18, 2017
10.0
Exceptional
jaylyn from Philippines
Couple
Stayed 3 nights in June 2015
Two thumbs up”
I love this hotel... very honest staff. We accidentally left my husbands iphone6s and thru the help of the manager and his staff, they made it possible to guve it to us even if we are already at the airport. Kudos to all of the staff...
Reviewed October 03, 2016
10.0
Exceptional
Ho from Hong Kong
Couple
Stayed 1 night in November 2015
A happy stay”
Staff services, hotel condition and food
Perfect - I got upgraded to a seaview room as it's for my hubby's birthday celebration and the staff were very helpful. The buffet breakfast was great. Hotel condition was great. Highly recommended to anyone who wants a happy hotel stay.
Reviewed November 23, 2015
10.0
Exceptional
Monica from Norway
Couple
Stayed 2 nights in July 2015
Great experience”
Great service, awesome breakfast buffet, very good room standard
We had a wonderful time at this hotel. We had booked a mountain view room because it is less expensive, but the staff upgraded us to a harbour view room for free. Everyone were so helpful and friendly, and the rooms were fantastic. We loved this hotel!
Reviewed August 03, 2015
9.0
Exceptional
SIEW from Malaysia
Business traveler
Stayed 7 nights in January 2015
Brilliant hotel”
newly renovated room, location and view
Very good newly renovated layout. Love the coffee machine with speciality brew - that's a nice touch. Love the dining/work table rather than the conventional studytable. The only thing (and very small minor one) is I'm not keen in letting the cleaner into my room as they tend to rearrange back the things in the room and I had to arrange back to the way I prefer. Also the showerhead, they will readjust it back higher. I'm not exactly tall.
Reviewed January 30, 2015
8.3
Excellent
LaiCheng from Malaysia
Business traveler
Stayed 3 nights in September 2014
Grand Hyatt”
Location, Cleanliness and room
The reason why I stayed there this time is because of the trade show at The Convention Centre.That in itself is the main reason because of the fact that it's just next door to it. The staff were very courteous and helpful was a plus. They did warn us of the renovation going on which starts at 10 in the morning but it was very fortunate that the sound, even then, was quite minimal. The room we had was newly renovated and very well configured, I must say. The size of it was very comfortable and cleanliness was impeccable. I love the fact that the toilet was tucked into it's own space with a door to separate itself from the sink and shower area. Not many hotels think of such details. The lighting was good in the room too as some hotels tend to be too dark and not having enough lights. The food outlets had very good selections and the concierge were very helpful. However, on one of our taxi trips, we asked if there was a shorter queue for hotel guests and were pointed to one. Perhaps it would be better if the staff were trained to ASK each and every one waiting at the taxi queue if they were guests at the hotel or not first before directing them to the correct queue, because when we got the taxi first , one guest complained why we got the taxi first instead of him and he gave us a hostile stare and the concierge did not even explain to him the reason. I had to show him the hotel key card to make him understand but he looked furious still. But apart from that unpleasant experience with that particular guest, we had a very comfortable stay .
Reviewed September 24, 2014
9.3
Exceptional
Stella from Hong Kong
Business traveler
Stayed 2 nights in August 2013
business trip”
Great location, breakfast, nice bathroom
Stayed here for 2 nights during a business trip. Would love to stay again. Great location with great view. A very healthy breakfast menu with freshly squeezed juices, fresh fruits and a lot more. Rooms were spacious with very nice bathroom. Strongly recommended.
Reviewed August 15, 2013
8.3
Excellent
Michael from Germany
Couple
Stayed 3 nights in July 2012
Great location but getting old (or classic?)”
Location, service
We stayed in the Grand Hyatt for a longer weekend. The service was very good, smooth check-in, very helpful concierge, and just friendly staff. We got fantastic help to get us tickets for the harbor cruise during the evening light show on an old Chinese junk. Location of the hotel is great, easy access to buses, MRT and Star Ferry. Being in Central, bars and restaurants (SOHO) are anyway just a short cab ride away. Otherwise, the place is getting a bit old and will need a make-over in a few years. Maybe time to try some of the new, shiny places in HK... One tip: When getting a harbor view room, get some facing Kowloon. The corner one's are not worth the additional money.
Reviewed July 16, 2012
8.0
Excellent
Jiang
Business traveler
Stayed 1 night in February 2012
consistently reliable”
reliable
back to grant hyatt just after 5 day trip back in the UK. it is always on the top list of where to stay in Hong Kong. ten minutes cab to central, five minutes to admiralty, talking distance to offices in wanchai. no complaint.
Reviewed March 05, 2012
10.0
Exceptional
Airyn from Indonesia
Business traveler
Stayed 4 nights in December 2011
Very proffesional hotel for bussiness traveler”
Location location location very good
The location just beside the convention centre, just jump to the convention centre. The ferry harbour is just beside the hotel, you can go to the kowloon just in a minute. Very good facilities and the service is very nice. Everything is perfect.
Reviewed December 28, 2011
9.3
Exceptional
LaiCheng from Malaysia
Group
Stayed 4 nights in March 2009
Grand Hyatt review”
Very convenient, well kept, clean, great service
Rather expensive overall
Eventhough I found it expensive ,it did serve my purpose as I wanted a hotel next to the Convention Centre since I was attending The Annual Hong Kong Jewellery Fair. The service at check-in was fast and efficient. The rooms were spacious and clean and room service had a fair variety of good food to offer. Taxi was convenient and everyone knew where the Hotel was.
Reviewed April 24, 2009
9.6
Exceptional
Carolina from Philippines
Family with teens
1 King Bed Harbor View
Stayed 3 nights in December 2018
Exceptional”
Warm, friendly staff; we were taken cared of even inside the airport before check-in ( we had limousine service from hotel to airport)
Reviewed January 01, 2019
9.2
Exceptional
Lea from Indonesia
Family with young children
1 King Bed
Stayed 1 night in January 2018
Great Staff and Service”
Location is a bit far to stations compare to other hotel we've stayed in HK, however the staff are very courteous & great and their service are excellence. I get more information in this hotel in English compared to other hotel staff that gave me direction and advise. I've asked kids toiletries and staff brought them within a few minutes. Our Air-Con was't working properly (it wasn't anything seriously wrong, just a bit warm for us) within 5-7 minutes of phone call a technician came and fix it up and hotel manager apologies first thing in the morning with a box of chocolate.
Reviewed March 08, 2018
8.4
Excellent
Neal from Hong Kong
Solo traveler
Club Harbour View Room with King Bed
Stayed 2 nights in October 2018
—”
Reviewed October 18, 2018
12345
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  • Excellent location
  • Lan Kwai Fong
  • Wan Chai MTR Station is within 0.48 km