8.9
Excellent
/10
(1736 reviews)See what guests said
View14
Housekeeping9
Breakfast4
See map
8.8
Excellent
Location rating score
Excellent location - 1.24 kilometers from city center
Popular landmarks
Lan Kwai Fong1.71 km
Hong Kong Museum of History2.3 km
Victoria Peak (The Peak)2.6 km
Temple Street Night Market2.7 km
Ocean Park5.2 km
Victoria Harbour5.71 km
Nan Lian Garden7.49 km
Hong Kong Disneyland13.59 km
Po Lin Monastery27.35 km
Ngong Ping 360 Cable Car27.81 km
Nearby landmarks
Champagne Bar70 m
TDC Business InfoCentre80 m
Design Gallery80 m
Hong Kong Convention & Exhibition Centre90 m
HK Exhibition and Convention Centre120 m
Consulate of Mexico150 m
One Automall150 m
Tribeca160 m
Pao Galleries180 m
Hong Kong Arts Centre190 m
Grand Hyatt Hong Kong
Grand Hyatt Plateau Room - Bed Grand Hyatt Hong Kong
Lobby Grand Hyatt Hong Kong
Lobby Grand Hyatt Hong Kong
See all 65 photos
Removed from saved list
5-star Hotel
Free Wi-Fi

Grand Hyatt Hong Kong

1 Harbour Road, Wanchai, Hong Kong, Hong Kong, - See map
Wellness activities
Spa & Beauty
Fitness & Pool
Mind - Body
"Just like the Park Hyatt in Tokyo, the interior was very impressive, classic, and luxurious."
Emilio - December 19, 2016
Exceptional reputation
Recommended by 96% of guests
Fantastic breakfast
94% positive mentions
Exceptional cleanliness
9.2 rating for cleanliness
Exceptional service
9.1 rating for service
  • 480 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersPopular destination! Properties in Hong Kong are being booked every minute!
Value for money8.3
Distance to city center1.5 Km
Location rating8.8
Nearest airportHong Kong International Airport (HKG) - Hong Kong
Distance to airport24.6 km

Rooms available at Grand Hyatt Hong Kong

8.9
Excellent
Room comfort & quality
Grand Executive Harbour View Suite
Grand Executive Harbour View Suite
...
  • Room size: 65 m²/700 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Club King
Club King
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Club Deluxe King Bed
Club Deluxe King Bed
...
  • Room size: 50 m²/538 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Club Harbour View Room with King Bed
Club Harbour View Room with King Bed
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Club Harbour View Room with Twin Bed
Club Harbour View Room with Twin Bed
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 2 single beds
Enter dates to see prices
Club Room with 2 Twin Beds
Club Room with 2 Twin Beds
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Victoria Suite
Victoria Suite
...
  • Room size: 90 m²/969 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Grand Suite King
Grand Suite King
...
  • Room size: 65 m²/700 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Grand Hyatt Plateau Room with Terrace
Grand Hyatt Plateau Room with Terrace
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Staycation Offer - Free Room Upgrade to Grand Deluxe Harbor View Room with Hotel Credit and Extra Benefits
Staycation Offer - Free Room Upgrade to Grand Deluxe Harbor View Room with Hotel Credit and Extra Benefits
...
  • Room size: 40 m²/431 ft²
  • Bathtub
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Hyatt Hong Kong?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Hyatt Hong Kong?

Grand Hyatt Hong Kong is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the Let us know what you need section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Grand Hyatt Hong Kong also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Grand Hyatt Hong Kong has a car park available for guests. Car parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Grand Hyatt Hong Kong?

Grand Hyatt Hong Kong does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

See map
Explore the neighborhood

What people love about Grand Hyatt Hong Kong

  • 8.8
    Excellent
    Location

    "Proximity to the Convention center was the main factor leading to this hotel choice."

    Yu-Hsin

    |

    January 13, 2018

  • 10.0
    Exceptional
    Staff 

    "Great harbour view room Staff were all very helpfull and friendly"

    soediono

    |

    November 21, 2018

  • 9.6
    Exceptional

    "It was an amazing experience to have that great ocean view."

    MAI

    |

    September 28, 2018

Property ranking|Compared to 1,231 Hong Kong properties
See all rankings
Room comfort score
8.9/10
Review score - United States
9.1/10
Service score
9.1/10
Cleanliness score
9.2/10
Better than
98
%
of Hong Kong properties
Better than
98
%
of Hong Kong properties
Better than
97
%
of Hong Kong properties
Better than
97
%
of Hong Kong properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:
8.9
Excellent
1,736 reviews
Cleanliness
9.2
Facilities
9.0
Location
8.8
Read all reviews >
What travelers say they love:
Excellent top end hotel definitely recommend for luxury acco...
Stephen from Australia
Couple
More about Grand Hyatt Hong Kong

More about Grand Hyatt Hong Kong

Situated in the Wanchai district, Grand Hyatt Hong Kong offers breathtaking views of the famous Victoria Harbour. The great location allows easy access to main attractions. It only takes a five-minute drive from Central and Causeway Bay and is a short distance to Hong Kong Convention and Exhibition Center. The hotel meeting and conference rooms are equipped with modern meeting solutions technology ideal for conference services and event venues. Relax and unwind after a long day at the tranquil Plateau Spa or lay back and be surrounded by the relaxing atmosphere of your room. The high standard of service and facilities make this hotel standout. If you’re looking for attentive services in a great location, Grand Hyatt Hong Kong is the right place for you.

Show less

Most talked about facilities

Breakfast
14 mentions
Housekeeping
13 mentions
Food & Dining
11 mentions
View
11 mentions

What they offer

8.8
Excellent
Staff 

"Wonderful service and hospitality, in particular the staff ."

Loong M.

|

December 14, 2016

View all reviews
Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Restaurants on site

Grand Cafe
Cuisine:International
Menu:Buffet, A-la-carte
Champagne Bar
Menu:Buffet
Tiffin
Cuisine:International
Menu:Buffet, A-la-carte
Grissini
Cuisine:Italian
Menu:Buffet
One Harbour Road
Cuisine:Cantonese
Menu:Buffet
Kaetsu
Cuisine:Japanese
Menu:Buffet
The Grill
Cuisine:Grill/BBQ
Menu:A-la-carte
Grand Hyatt Steakhouse
Cuisine:Steakhouse
Menu:Buffet
Show more

Nearby restaurants

Chinese cuisine
Chinese cuisine
Seventh Son Restaurant (Lockhart Rd)
360 m Chinese
Greenwood Restaurant
410 m Chinese
Empire Hotel
420 m Chinese
American cuisine
American cuisine
Triple O's Hong Kong
720 m American, Fast food
Burgeroom
1.3 km American
Outback Steakhouse
1.4 km American, Australian, Steakhouse
Asian cuisine
Asian cuisine
Kaetsu (Grand Hyatt Hong Kong)
20 m Asian, Japanese, Sushi
Tiffin (Grand Hyatt Hong Kong)
70 m Asian, Gluten Free, International
The Lounge - Renaissance Harbour View Hotel Hong Kong
130 m Asian, Bar, International

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Property's guest policies

Show less

Some helpful facts

Show less

Property announcements

Show less

Reviews of Grand Hyatt Hong Kong from real guests

Overall rating
8.9
Excellent
From 1736 reviews
9.3Cleanliness
9.2Service
9.1Facilities
Agoda Reviews (610)Booking.com Reviews (1126)
Rating via Agoda8.9
/
10
Cleanliness9.2
Facilities9.0
Location8.8
Room comfort and quality8.9
Service9.1
Value for money8.3
High score for Hong Kong
Rating
9+ Exceptional (168)
8-9 Excellent (57)
7-8 Very Good (58)
6-7 Good (13)
<6 Below Expectation (15)
Time of the year
Mar - May (69)
Jun - Aug (92)
Sep - Nov (50)
Dec - Feb (100)
Don't miss out!Popular destination! Properties in Hong Kong are being booked every minute!
All guests (610)
All room types
All languages

Show reviews that mention 

Showing 311 verified guest comments
12345
9.7
Exceptional
Elif from Turkey
Business traveler
Stayed 3 nights in October 2011

Perfect Hotel”

location, service, rooms they are the best

i was stayed 3 night at grand hyatt hotel - wanchai - hong kong and it is located wonderfull place. the hotel facilities and the rooms are perfect and service is great, i want to thank you hyatt group for all.

Reviewed November 03, 2011
9.0
Exceptional
Cindee from Singapore
Family with young children
Stayed 4 nights in August 2012

Excellent service and spacious rooms”

Beautiful service from check-in to check-out

This was a last minute booking as we had changes to our flights and we did not have too many choices. The hotel is a little pricey for an old hotel but it is well maintained and has many F&B options. Upon check-in, the receptionist had received our request for a baby cot in the room and this was done efficiently. We were also pleasantly surprised by the quality and new condition of the cot. The baby linen were beautiful and an added plus. The rooms are spacious for a Hong Kong hotel and there was lots of room to move around even after placing a baby cot. The toilets had gold taps and lots of mirrors, providing lots of amusement for our baby. The bed could have been better. It tended to sag a little in the middle but we were too tired at the end of every day to complain. We were greeted warmly every time we stepped in and out of the hotel and this made the experience wonderful. The MTR subway was quite a distance but after the second day, we figured out that using the overhead bridges was the best way to get there. It took about 15 minutes to walk to Wanchai station, given we had a baby with us. The sports facilities are wonderful. There are 2 pools and a huge playground. The gym looked very nice too, even though we didn't have a chance to step in there.

Reviewed August 29, 2012
10.0
Exceptional
Kaimei from Sweden
Business traveler
Stayed 2 nights in April 2012

Always good”

location

as always, hyatt hotel never disappoints me where ever i check in in the world. i love stay in this hotel during my rushing visit in hong kong. although i only stay one night and sometimes i have to stay a week, hyatt has made my home when i am out working and traveling. the food in the italian restaurant is great, and breakfast is the best of all i experience. the view overthe harbour makes you love hong kong immediately.

Reviewed May 07, 2012
10.0
Exceptional
Siew
Business traveler
1 King Bed
Stayed 5 nights in July 2018

Good experience”

I would highly recommend the Grand Hyatt Hong Kong. The hotel is beautiful with spacious rooms, service is very warm and friendly and the location is central and convenient. Will return again.

Reviewed August 01, 2018
8.3
Excellent
Peter from Germany
Solo traveler
Stayed 4 nights in February 2011

Excellent Hotel with great service”

good location in Central, excellent hotel service, general appearance high class, pricy

Stayed at the Grand Hyatt in Central Hong Kong for 4 nights, very nice location if you like shopping, sight seeing, dining, bars. Hotel service first class, rooms are spacious (for HK), however, this all comes at a relatively high price. Also, breakfast/dining/other services are quite expensive in the hotel, but there are many options in walking distance near by.

Reviewed February 18, 2011
9.7
Exceptional
Susie from Indonesia
Couple
Stayed 4 nights in September 2012

Good quality services”

Good facilities, high quality hotel rooms, delicious morning breakfast, and a very wonderful view of Hongkong

Well basically the Grand Hyatt Hongkong is a very luxurious, high class yet a very comfortable place to stay for a good relaxing vacation the best part is the hotel rooms, customer services, the wonderful views of Hongkong are of excellent if not a very very good quality. And also they had one of the most delicious breakfast provided that I had ever tasted. My personal opinion is it is a very good place to stay eventhough the place is very fancy you can feel yourself at home when relaxing at your own hotel room.

Reviewed September 29, 2012
9.3
Exceptional
WEIHSUAN from Taiwan
Couple
Stayed 3 nights in August 2013

A great hotel ”

excellent room service, lots of dining options inside and around the hotel, great harbour view

I would recommend this hotel to anyone going on a vacation in Hong Kong. The price might be higher than other hotels but it's totally worth it! The pool is big (for hotels in HK) and the harbour view is amazing. We especially loved the room service. The quality and portion of the food is very satisfying.

Reviewed September 05, 2013
9.7
Exceptional
CHIN from Philippines
Solo traveler
Stayed 9 nights in October 2012

Great Location”

Very near the Fair

my stay at grand hyatt is such a great experience. this is not my first time in this hotel, and i keep on coming back because the location is very convenient for me. the hk electronic fair is nearby, walking distance only. not to mention that the service is good, room is always clean, comfortable and large.

Reviewed October 24, 2012
9.3
Exceptional
LaiCheng from Malaysia
Group
Stayed 4 nights in March 2009

Grand Hyatt review”

Very convenient, well kept, clean, great service
Rather expensive overall

Eventhough I found it expensive ,it did serve my purpose as I wanted a hotel next to the Convention Centre since I was attending The Annual Hong Kong Jewellery Fair. The service at check-in was fast and efficient. The rooms were spacious and clean and room service had a fair variety of good food to offer. Taxi was convenient and everyone knew where the Hotel was.

Reviewed April 24, 2009
9.3
Exceptional
Yu from United States
Family with young children
Stayed 2 nights in February 2013

Good hotel with lots of amenities”

Clean and Comfortable

This hotel was great for the family but the rooms were definitely too small. For a Grand Hyatt and the price we pay, we expected it to be bigger. Check-in was also a little slow. Other than that, it was 5-star quality.

Reviewed February 18, 2013
9.0
Exceptional
BUDIYANTO from Indonesia
Family with young children
Stayed 2 nights in July 2013

Breathtaking views of Victoria Harbor & Kownloon”

Outstanding views, outstanding high-class restaurants, and outstanding fitness center

Simply awesome. Spacious room and nice interior designs with a touch up of old Hong Kong photos. Not really within walking distance from the nearest MTR Station, but taxi were always available at the taxi stand in front of the main entrance.

Reviewed July 16, 2013
9.0
Exceptional
Bernadus from Indonesia
Business traveler
Stayed 1 night in April 2014

Just Next door to Hongkong Convention Center”

Location, Hyatt Chain, Breakfast

Very Good, staff attentive, room very clean and meet five star international hotel, breakfast was complete, from chinese to western to japanese. Location very good, just next door to Hongkong Convention Center and just walking distance, through skywalk to MTR, just few station from Hong Kong Airport Express City Check in.

Reviewed May 26, 2014
8.0
Excellent
Jiang
Business traveler
Stayed 1 night in February 2012

consistently reliable”

reliable

back to grant hyatt just after 5 day trip back in the UK. it is always on the top list of where to stay in Hong Kong. ten minutes cab to central, five minutes to admiralty, talking distance to offices in wanchai. no complaint.

Reviewed March 05, 2012
8.3
Excellent
Michael from Germany
Couple
Stayed 3 nights in July 2012

Great location but getting old (or classic?)”

Location, service

We stayed in the Grand Hyatt for a longer weekend. The service was very good, smooth check-in, very helpful concierge, and just friendly staff. We got fantastic help to get us tickets for the harbor cruise during the evening light show on an old Chinese junk. Location of the hotel is great, easy access to buses, MRT and Star Ferry. Being in Central, bars and restaurants (SOHO) are anyway just a short cab ride away. Otherwise, the place is getting a bit old and will need a make-over in a few years. Maybe time to try some of the new, shiny places in HK... One tip: When getting a harbor view room, get some facing Kowloon. The corner one's are not worth the additional money.

Reviewed July 16, 2012
9.3
Exceptional
Daniel from Malaysia
Business traveler
Stayed 3 nights in June 2013

Superb Hospitality, Excellence in Service.”

Service, Service and Service!

To sum it all up: Simply very good. The people of Grand Hyatt, from the Reception, Room Servicer, Cleaners, Waiters, etc: they all delivered the Grand Hyatt Service.

Reviewed June 30, 2013
8.7
Excellent
Yu from United States
Solo traveler
Stayed 2 nights in February 2013

Beautiful classy hotel with top notch service”

Beautiful views, nice garden, great interior design

The hotel was very well maintained and clean. It was modern and comfortable, the way Grand Hyatt should be. My only real complaint is the room is just too small for the price I pay. Other than that, it was great.

Reviewed February 18, 2013
9.2
Exceptional
Timothy from Australia
Business traveler
2 Twin Beds
Stayed 3 nights in July 2017

Rooms great, location great, construction annoying, breakfast service slow”

Top class business hotel. Also great for family given the size and scope of the pool. Facilities and services of the top quality expected from a G Hyatt. My luggage was lost by the airline - delayed by 24 hours. Hotel was able to supply brush, deodorant and other "emergency items". Super close to the exhibition centre. Two annoyances. There is a lot of construction out the front, making the front of the hotel ugly and mildly annoying. Second there is a very manual process to check if you have paid for breakfast before being seated. Means an annoying wait - which is especially a pain for a business traveller in a hurry. They could solve this by confirming room numbers after seating the customer or more staff in the morning peak.

Reviewed July 18, 2017
9.3
Exceptional
Jesper from Denmark
Couple
Stayed 2 nights in October 2013

Great luxury hotel”

Luxury, great rooms and great staff

Excellent hotel in all aspects. We had booked a club room which gave us access to the club lounge which served a great buffet and free flow in the evening. The hotel is one of the best I have stayed at in Hong Kong and I will return.

Reviewed May 08, 2014
9.0
Exceptional
Lina from Australia
Business traveler
Stayed 1 night in June 2012

Excellent service”

Service and staff were professional

i thoroughly enjoyed my stay at the hyatt, and found in particular the staff be polite and professional. the food was also quite good. the only downside to my experience there was the coffee i had in the hotel cafe - i ordered a flat white, and got a huge mug of a watery liquid which possibly may have been a flat white, but i wasn't sure. however that did not in any way minimise the great experience i had there, i am looking forward to my next trip to hk and staying at the hyatt.

Reviewed June 24, 2012
8.8
Excellent
Emilio from United States
Solo traveler
1 King Bed
Stayed 2 nights in December 2016

Impressive interior and amenities. Also a must try brunch at the Grill!”

This was my first time staying a few nights at the property. Just like the Park Hyatt in Tokyo, the interior was very impressive, classic, and luxurious. Very good location, although there needs to be clearer directions from the MTR station on their website. I did end up walking longer than I should have to find it. What they should have mentioned was that you had to take the A5 exit and walk THROUGH the convention centre to get to the hotel. Otherwise you would be walking for a good 15 minutes. Staff were very polite and courteous, but when I asked some recommendations on how to get pineapple buns. I got a rather vague answer, and ended up searching for them myself. This property has a handful of restaurants, ranging from Japanese to Chinese to American (grill). So you will not be out of choices. Room service is 24 hours which is fantastic. My order came within minutes, so I was very impressed with that. I stayed in a harbor view room. This my friends, I would highly recommend. The view was amazing, and room was spacious with blackout blinds to ensure a good nights sleep! If you are looking for more local dining options, you can walk about 10 minutes and you're guaranteed to find all options, as well as a McDonalds and a Marks and Spencer's food shop!

Reviewed December 19, 2016
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

Grand Hyatt Hong Kong
|Excellent 8.9
×
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.

  • Excellent location
  • Lan Kwai Fong
  • Wan Chai MTR Station is within 0.48 km