select your datePlease enter your stay dates to see price
Grand Hyatt Hong Kong

"I was so thankful because of their staff's effort."

June - February 3, 2018
1 King Bed Harbor View - Bathroom Grand Hyatt Hong Kong
Lobby Grand Hyatt Hong Kong
Interior view Grand Hyatt Hong Kong
See all 65 photos

Grand Hyatt Hong Kong

1 Harbour Road, Wanchai, Hong Kong, Hong Kong, - See map
Free Wi-Fi
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
See map
Popular landmarks
Champagne Bar 70 m
TDC Business InfoCentre 80 m
Design Gallery 80 m
Hong Kong Convention & Exhibition Centre 90 m
HK Exhibition and Convention Centre 120 m
Consulate of Mexico 150 m
One Automall 150 m
Tribeca 160 m
Hong Kong Arts Centre 190 m
Consulate of Iran 190 m
Nearby landmarks
Hong Kong Skyline 1.3 km
Tsim Sha Tsui East 1.8 km
Victoria Harbour 2.22 km
Victoria Peak (The Peak) 2.49 km
Ocean Park Thrill Mountain 5.21 km
Nan Lian Garden 7.23 km
Hong Kong Disneyland 13.91 km
Lantau Island 23.76 km
Ngong Ping 360 24.05 km
Tian Tan Buddha (Big Buddha) 27.64 km
8.8

Excellent

Location rating score

1.24 kilometers from city center
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 480 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

  • Sauna

Cheaper than 66% of all properties in Hong Kong in the last 24 hoursCompared to 1,231 Hong Kong properties at Agoda for various dates
Value for money8.4
Distance to city center1.5 Km
Location rating8.8
Nearest airportHong Kong International Airport (HKG) - Hong Kong
Distance to airport26.3 km

Rooms available at Grand Hyatt Hong Kong

Excellent
Room comfort & quality
8.9
Victoria Suite
...
  • Room size: 90 m²/969 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Grand Executive Harbour View Suite
...
  • Room size: 65 m²/700 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Club Deluxe King Bed
...
  • Room size: 50 m²/538 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Club King
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Club Harbour View Room with King Bed
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Grand Suite King
...
  • Room size: 65 m²/700 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Club Room with 2 Twin Beds
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Club Harbour View Room with Twin Bed
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 2 single beds
Enter dates to see prices
1 King Bed Harbour View Plateau with Terrace
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
1 King Bed Harbor View
...
  • Room size: 40 m²/431 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Hyatt Hong Kong?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Hyatt Hong Kong?

A stay at Grand Hyatt Hong Kong also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Hyatt Hong Kong has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Hong Kong with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at Grand Hyatt Hong Kong?

Grand Hyatt Hong Kong does permit smoking in some areas and is not 100% smoke-free.

See map
Explore the neighborhood

What people love about Grand Hyatt Hong Kong

  • 9.6
    Exceptional
    Location

    "Alll satisfactory especially the location."

    BYUNG

    |

    August 1, 2019

  • 10.0
    Exceptional

    "I had well sleep and pleasant stay here."

    Pattaranun

    |

    October 3, 2019

  • 9.2
    Exceptional

    "We enjoyed much to stay Grand Hyatt HK."

    Hwasook

    |

    June 26, 2017

Property ranking|Compared to 1,231 Hong Kong properties
See all rankings
Room comfort score
8.9/10
Service score
9.1/10
Cleanliness score
9.2/10
Couples review score
8.9/10
Better than
98
%
of Hong Kong properties
Better than
97
%
of Hong Kong properties
Better than
97
%
of Hong Kong properties
Better than
96
%
of Hong Kong properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:
9.0
Exceptional
1,950 reviews
Cleanliness
9.2
Facilities
9.0
Location
8.8
Read all reviews >
What travelers say they love:
Great location for thr amazing harbour view.
Anna from New Zealand
Family with older children
More about Grand Hyatt Hong Kong

More about Grand Hyatt Hong Kong

Situated in the Wanchai district, Grand Hyatt Hong Kong offers breathtaking views of the famous Victoria Harbour. The great location allows easy access to main attractions. It only takes a five-minute drive from Central and Causeway Bay and is a short distance to Hong Kong Convention and Exhibition Center. The hotel meeting and conference rooms are equipped with modern meeting solutions technology ideal for conference services and event venues. Relax and unwind after a long day at the tranquil Plateau Spa or lay back and be surrounded by the relaxing atmosphere of your room. The high standard of service and facilities make this hotel standout. If you’re looking for attentive services in a great location, Grand Hyatt Hong Kong is the right place for you.

Show less

Most talked about facilities

Breakfast
14 mentions
Housekeeping
13 mentions
Food & Dining
11 mentions
View
11 mentions

What they offer

10.0
Exceptional
Staff 

"Great service, awesome view and nice staff"

JIE

|

September 4, 2019

View all reviews
Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Breakfast options

Buffet

Restaurants on site

Grand Cafe
Cuisine:International
Menu:Buffet, A-la-carte
Champagne Bar
Menu:Buffet
Tiffin
Cuisine:International
Menu:Buffet, A-la-carte
Grissini
Cuisine:Italian
Menu:Buffet
One Harbour Road
Cuisine:Cantonese
Menu:Buffet
Kaetsu
Cuisine:Japanese
Menu:Buffet
The Grill
Cuisine:Grill/BBQ
Menu:A-la-carte
Grand Hyatt Steakhouse
Cuisine:Steakhouse
Menu:Buffet
Show more

Nearby restaurants

Chinese cuisine
Chinese cuisine
Greenwood Restaurant
410 m Chinese
Empire Hotel
420 m Chinese
Sing Kee Restaurant
650 m Chinese, Seafood
Asian cuisine
Asian cuisine
Kaetsu (Grand Hyatt Hong Kong)
20 m Asian, Japanese, Sushi
Tiffin (Grand Hyatt Hong Kong)
70 m Asian, Gluten Free, International
The Lounge - Renaissance Harbour View Hotel Hong Kong
130 m Asian, Bar, International
Japanese cuisine
Japanese cuisine
Woo Tung Yakiniku Dining Bar
670 m Japanese
Rokkaku
670 m Japanese
Uohachi Japanese Restaurant
690 m Japanese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Property's guest policies

Show less

Some helpful facts

Show less

Property announcements

Show less

Reviews of Grand Hyatt Hong Kong from real guests

Overall rating
9.0
Exceptional
From 1950 reviews
9.3Cleanliness
9.2Room comfort and quality
9.2Service
Agoda Reviews (699)Booking.com Reviews (1251)
Rating via Agoda8.9
/
10
Cleanliness9.2
Facilities9.0
Location8.8
Room comfort and quality8.9
Service9.1
Value for money8.4
High score for Hong Kong
Rating
9+ Exceptional (184)
8-9 Excellent (61)
7-8 Very Good (63)
6-7 Good (13)
<6 Below Expectation (15)
Time of the year
Mar - May (72)
Jun - Aug (97)
Sep - Nov (60)
Dec - Feb (107)
All guests (699)
All room types
All languages

Show reviews that mention 

Showing 336 verified guest comments
12345
9.7
Exceptional
Elif from Turkey
Business traveler
Stayed 3 nights in October 2011

Perfect Hotel”

location, service, rooms they are the best

i was stayed 3 night at grand hyatt hotel - wanchai - hong kong and it is located wonderfull place. the hotel facilities and the rooms are perfect and service is great, i want to thank you hyatt group for all.

Reviewed November 03, 2011
9.0
Exceptional
Cindee from Singapore
Family with young children
Stayed 4 nights in August 2012

Excellent service and spacious rooms”

Beautiful service from check-in to check-out

This was a last minute booking as we had changes to our flights and we did not have too many choices. The hotel is a little pricey for an old hotel but it is well maintained and has many F&B options. Upon check-in, the receptionist had received our request for a baby cot in the room and this was done efficiently. We were also pleasantly surprised by the quality and new condition of the cot. The baby linen were beautiful and an added plus. The rooms are spacious for a Hong Kong hotel and there was lots of room to move around even after placing a baby cot. The toilets had gold taps and lots of mirrors, providing lots of amusement for our baby. The bed could have been better. It tended to sag a little in the middle but we were too tired at the end of every day to complain. We were greeted warmly every time we stepped in and out of the hotel and this made the experience wonderful. The MTR subway was quite a distance but after the second day, we figured out that using the overhead bridges was the best way to get there. It took about 15 minutes to walk to Wanchai station, given we had a baby with us. The sports facilities are wonderful. There are 2 pools and a huge playground. The gym looked very nice too, even though we didn't have a chance to step in there.

Reviewed August 29, 2012
10.0
Exceptional
Kaimei from Sweden
Business traveler
Stayed 2 nights in April 2012

Always good”

location

as always, hyatt hotel never disappoints me where ever i check in in the world. i love stay in this hotel during my rushing visit in hong kong. although i only stay one night and sometimes i have to stay a week, hyatt has made my home when i am out working and traveling. the food in the italian restaurant is great, and breakfast is the best of all i experience. the view overthe harbour makes you love hong kong immediately.

Reviewed May 07, 2012
10.0
Exceptional
Siew
Business traveler
1 King Bed
Stayed 5 nights in July 2018

Good experience”

I would highly recommend the Grand Hyatt Hong Kong. The hotel is beautiful with spacious rooms, service is very warm and friendly and the location is central and convenient. Will return again.

Reviewed August 01, 2018
8.3
Excellent
Peter from Germany
Solo traveler
Stayed 4 nights in February 2011

Excellent Hotel with great service”

good location in Central, excellent hotel service, general appearance high class, pricy

Stayed at the Grand Hyatt in Central Hong Kong for 4 nights, very nice location if you like shopping, sight seeing, dining, bars. Hotel service first class, rooms are spacious (for HK), however, this all comes at a relatively high price. Also, breakfast/dining/other services are quite expensive in the hotel, but there are many options in walking distance near by.

Reviewed February 18, 2011
8.8
Excellent
Devin from Australia
Couple
2 Twin Beds
Stayed 9 nights in November 2020

Unremarkable ”

We stayed at the Grand Hyatt for 9 nights. In general, the staff were polite and responsive and the room was clean + comfortable. However, the experience as a whole was largely unremarkable. When we first checked in, the reception desk offered no warmth or welcome. I might understand if they were busy, but we were literally the only people checking in. From then on, there was nothing special to report about the experience – which is in contrast to the competition. While other 5 start hotels in HK are going out of their way to offer exceptional service by offering personalize services/thrown in value adds. We received nothing of the sort. So while The Grand Hyatt HK ticked all the basic boxes, it is not operating to the standard of its peers in our experience.

Reviewed November 30, 2020

Dear Devin, Thank you for taking your precious time to share an experience of your stay at Grand Hyatt Hong Kong. We are glad to receive your compliments on the service provided by the team and on the cleanliness of our room. We truly appreciate you taking the time to share your feedback on how we could perfect ourselves as it is only through concerned individuals like yourself that we are able to monitor and improve our service. We regret that we failed to provide you with an overall favourable experience and would like to assure you that we will focus our best efforts to enhance our offers. Your feedback and patronage are of great value to us and we look forward to the opportunity of having you as our guest again in the nearest future. Best regards, Rike Erdbrink Hotel Manager Grand Hyatt Hong Kong

Responded November 30, 2020
Grand Hyatt Hong Kong
7.6
Very good
Teoman from Turkey
Family with young children
2 Twin Beds
Stayed 2 nights in June 2020

Great rooms and pool, boring f&b and bad service”

Great rooms, very spacious and clean. In room amenities and technology are awesome. Hotel’s pool is the star but the restaurant next to it is a joke. Club sandwich, beef burger, shrimp linguine, pan fried fish, Caesar Salad are on the menu. Its very good if we were still at 90’s!!! Its 2020 Grand Hyatt Hong Kong!!! Is it all you can do??? Service at both pool restaurant and breakfast is super weak. Doesnt match with 5 star standards!!! Because of the disappointment at both pool restaurant and breakfast we didnt even dare to try other restaurants the hotel. You can walk for 10 mins to Wan Chai and try loaddss of amazing restaurants. Overall our stay was a big so so...

Reviewed July 02, 2020

Dear Teoman, Thank you for sparing your precious time to share your compliments on our in-room technology, amenities, cleanliness and outdoor pool facilities. We have also noted your disappointment regarding the poor service and limited menu options at the Grill restaurant. Please accept our sincere apologies for failing to meet your expectation on this occasion. Your feedback is very important to us as it helps us in shaping our services and facilities through understanding guest needs. Thank you for staying with us and we hope you will continue to give us your valuable support. Best regards, Rike Erdbrink Hotel Manager

Responded September 02, 2020
Grand Hyatt Hong Kong
9.6
Exceptional
Moe from Hong Kong
Couple
1 King City View
Stayed 1 night in October 2020

A very nice hotel”

Stayed at the Grand Hyatt for a birthday celebration and it was a pleasant, memorable experience. We were given a room with an impressive view of the cityscape and harbour. Everything was clean and orderly as you expect for a 5-star hotel. The room service food we ordered was nicely prepared and in generous portions. The hotel also provided us with a nice birthday treat. Breakfast included a nice variety of foods and we were quite satisfied with the overall quality. Throughout our stay the staff were very polite and helpful. Thank you to all of the staff and a big thanks to Scott Chui for taking very good care of us!

Reviewed October 27, 2020

Dear Moe, Thank you for choosing to celebrate your birthday at Grand Hyatt Hong Kong and we are most delighted to receive your compliments on the cleanliness of our room, scrumptious breakfast spread and warm hospitality provided by the team, in particular the care and attention shown by Scott. It would be our pleasure to have you as our guest again very soon. Best regards, Rike Erdbrink Hotel Manager

Responded October 30, 2020
Grand Hyatt Hong Kong
10.0
Exceptional
Morne from Hong Kong
Family with young children
2 Twin Beds
Stayed 1 night in December 2020

A fantastic Christmas Staycation ”

My family and I booked into the Grand Hyatt to celebrate Christmas! It was amazing! The staff were friendly, helpful and really went out of their way to make our stay memorable. The rooms were warm, spacious and homely and really clean. The breakfast buffet was scrumptious, with lots of food to choose from. We are already planning our next stay for next year at the Grand Hyatt to celebrate my father in law's birthday!

Reviewed December 26, 2020

Dear Morne, Thank you for choosing to celebrate Christmas at Grand Hyatt Hong Kong. We are most delighted to know that both your stay and dining experience was a pleasant one, and the warm hospitality extended by the team has enhanced your experience. We are eagerly looking forward to your next stay. Best regards, Rike Erdbrink Hotel Manager

Responded January 23, 2021
Grand Hyatt Hong Kong
9.7
Exceptional
Susie from Indonesia
Couple
Stayed 4 nights in September 2012

Good quality services”

Good facilities, high quality hotel rooms, delicious morning breakfast, and a very wonderful view of Hongkong

Well basically the Grand Hyatt Hongkong is a very luxurious, high class yet a very comfortable place to stay for a good relaxing vacation the best part is the hotel rooms, customer services, the wonderful views of Hongkong are of excellent if not a very very good quality. And also they had one of the most delicious breakfast provided that I had ever tasted. My personal opinion is it is a very good place to stay eventhough the place is very fancy you can feel yourself at home when relaxing at your own hotel room.

Reviewed September 29, 2012
10.0
Exceptional
Elizabeth from Hong Kong
Couple
2 Twin Beds
Stayed 1 night in July 2020

Perfect Girlie Staycation -Brunch & Pool days ”

Pros: Facilities in room, Nespresso coffee machine, large bathtub, super clean & excellent pillow menu. Best pool in Hong Kong for a pool day staycation & great cocktails from the bar. Seafood, Steak & Spritz brunch was wonderful - great DJ and very attentive staff Wonderful breakfast with a wide variety of meal choices. Cons: Fitness center and spa closed (due to COVID 19)! Pool now closed (due to COVID 19) Restaurants closed from 6pm - it would be great if the restaurants were able to offer a takeaway service, where you could order and pay on an app & have the meal bought to your room.

Reviewed July 23, 2020

Dear Elizabeth, Thank you for taking the time to write a review of your stay at Grand Hyatt Hong Kong. We are most delighted to know that you had an overall enjoyable stay and were pleased with our facilities. We are also very appreciative of your special highlights on the brunch at our outdoor Grill restaurant, sumptuous breakfast menu and service extended by the team. Your gracious comment about takeaway service at restaurants is received with sincere appreciation. We look forward to welcoming you back in the not so distant future. Best regards, Rike Erdbrink Hotel Manager

Responded September 24, 2020
Grand Hyatt Hong Kong
8.8
Excellent
Yashna from Hong Kong
Group
2 Twin Beds
Stayed 1 night in October 2020

Staycation at the Hyatt”

We visited Grand Hyatt over a long weekend, and were very happy with the service and the amount of care they took with hygiene and wearing masks around the hotel due to Covid. We asked for quite a lot of things from housekeeping throughout our stay (a number of towels, cutlery, water bottles, pillows etc.) and they were very accommodating. Even with special requests we had regarding breakfast, they were happy to help us out, and the breakfast spread was impressive - including a number of vegetarian options! Rooms were clean and nicely setup. Since it was a public holiday the pool was very very crowded, but this is unavoidable. Regardless the pool bar and pool itself was a lovely atmosphere.

Reviewed October 03, 2020

Dear Yashna, Thank you for sparing your precious time to post a review of your stay at Grand Hyatt Hong Kong. We are most delighted to know that you had an overall enjoyable stay and are also very appreciative of your recognition on the works and efforts put in by the team. Thank you for your compliments and we look forward to welcoming you back soon. Best regards, Rike Erdbrink Hotel Manager

Responded October 29, 2020
Grand Hyatt Hong Kong
9.3
Exceptional
WEIHSUAN from Taiwan
Couple
Stayed 3 nights in August 2013

A great hotel ”

excellent room service, lots of dining options inside and around the hotel, great harbour view

I would recommend this hotel to anyone going on a vacation in Hong Kong. The price might be higher than other hotels but it's totally worth it! The pool is big (for hotels in HK) and the harbour view is amazing. We especially loved the room service. The quality and portion of the food is very satisfying.

Reviewed September 05, 2013
8.0
Excellent
Jiang
Business traveler
Stayed 1 night in February 2012

consistently reliable”

reliable

back to grant hyatt just after 5 day trip back in the UK. it is always on the top list of where to stay in Hong Kong. ten minutes cab to central, five minutes to admiralty, talking distance to offices in wanchai. no complaint.

Reviewed March 05, 2012
8.4
Excellent
Matthew from Hong Kong
Couple
1 King Bed
Stayed 2 nights in July 2020

Staycation”

Stay was fantastic. Hotel was fantastic as were the staff. Only issue was the Hyatt owned pool was shared out with the Renaissance hotel guests. When the hotel's have a high occupancy, the pool is overly busy. There is a waiting list to get a sun lounger and there is no priority given to the Grand Hyatt guests. Perhaps every 2:1 guest in favour of the Grand Hyatt guests? The issue is further exacerbated with guests getting a lounger to only leave and come back a couple hours later. Would definitely stay there again.

Reviewed July 15, 2020

Dear Matthew, Thank you for spending your time to share an experience of your stay at Grand Hyatt Hong Kong. It is a delight to hear that you had a wonderful stay and the service you received from the team has also been impressive. We have also taken note of your feedback regarding arrangement of our sun loungers in the pool area. Please accept our sincere apologies for failing to meet your expectation in this aspect. Your feedback is extremely important to us as it is only through concerned individuals like yourself that we are able to monitor and refine our service with an aim to enhance our guest experience. Thank you for expressing your thoughts and we look forward to the privilege of welcoming you again in the not so distant future. Best regards, Rike Erdbrink Hotel Manager Grand Hyatt Hong Kong

Responded July 15, 2020
Grand Hyatt Hong Kong
8.3
Excellent
Michael from Germany
Couple
Stayed 3 nights in July 2012

Great location but getting old (or classic?)”

Location, service

We stayed in the Grand Hyatt for a longer weekend. The service was very good, smooth check-in, very helpful concierge, and just friendly staff. We got fantastic help to get us tickets for the harbor cruise during the evening light show on an old Chinese junk. Location of the hotel is great, easy access to buses, MRT and Star Ferry. Being in Central, bars and restaurants (SOHO) are anyway just a short cab ride away. Otherwise, the place is getting a bit old and will need a make-over in a few years. Maybe time to try some of the new, shiny places in HK... One tip: When getting a harbor view room, get some facing Kowloon. The corner one's are not worth the additional money.

Reviewed July 16, 2012
9.3
Exceptional
Daniel from Malaysia
Business traveler
Stayed 3 nights in June 2013

Superb Hospitality, Excellence in Service.”

Service, Service and Service!

To sum it all up: Simply very good. The people of Grand Hyatt, from the Reception, Room Servicer, Cleaners, Waiters, etc: they all delivered the Grand Hyatt Service.

Reviewed June 30, 2013
9.3
Exceptional
LaiCheng from Malaysia
Group
Stayed 4 nights in March 2009

Grand Hyatt review”

Very convenient, well kept, clean, great service
Rather expensive overall

Eventhough I found it expensive ,it did serve my purpose as I wanted a hotel next to the Convention Centre since I was attending The Annual Hong Kong Jewellery Fair. The service at check-in was fast and efficient. The rooms were spacious and clean and room service had a fair variety of good food to offer. Taxi was convenient and everyone knew where the Hotel was.

Reviewed April 24, 2009
9.0
Exceptional
Bernadus from Indonesia
Business traveler
Stayed 1 night in April 2014

Just Next door to Hongkong Convention Center”

Location, Hyatt Chain, Breakfast

Very Good, staff attentive, room very clean and meet five star international hotel, breakfast was complete, from chinese to western to japanese. Location very good, just next door to Hongkong Convention Center and just walking distance, through skywalk to MTR, just few station from Hong Kong Airport Express City Check in.

Reviewed May 26, 2014
8.7
Excellent
Yu from United States
Solo traveler
Stayed 2 nights in February 2013

Beautiful classy hotel with top notch service”

Beautiful views, nice garden, great interior design

The hotel was very well maintained and clean. It was modern and comfortable, the way Grand Hyatt should be. My only real complaint is the room is just too small for the price I pay. Other than that, it was great.

Reviewed February 18, 2013
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

null