Perfect Hotel”

i was stayed 3 night at grand hyatt hotel - wanchai - hong kong and it is located wonderfull place. the hotel facilities and the rooms are perfect and service is great, i want to thank you hyatt group for all.

Excellent service and spacious rooms”

This was a last minute booking as we had changes to our flights and we did not have too many choices. The hotel is a little pricey for an old hotel but it is well maintained and has many F&B options. Upon check-in, the receptionist had received our request for a baby cot in the room and this was done efficiently. We were also pleasantly surprised by the quality and new condition of the cot. The baby linen were beautiful and an added plus. The rooms are spacious for a Hong Kong hotel and there was lots of room to move around even after placing a baby cot. The toilets had gold taps and lots of mirrors, providing lots of amusement for our baby. The bed could have been better. It tended to sag a little in the middle but we were too tired at the end of every day to complain. We were greeted warmly every time we stepped in and out of the hotel and this made the experience wonderful. The MTR subway was quite a distance but after the second day, we figured out that using the overhead bridges was the best way to get there. It took about 15 minutes to walk to Wanchai station, given we had a baby with us. The sports facilities are wonderful. There are 2 pools and a huge playground. The gym looked very nice too, even though we didn't have a chance to step in there.

Always good”

as always, hyatt hotel never disappoints me where ever i check in in the world. i love stay in this hotel during my rushing visit in hong kong. although i only stay one night and sometimes i have to stay a week, hyatt has made my home when i am out working and traveling. the food in the italian restaurant is great, and breakfast is the best of all i experience. the view overthe harbour makes you love hong kong immediately.

Good experience”

I would highly recommend the Grand Hyatt Hong Kong. The hotel is beautiful with spacious rooms, service is very warm and friendly and the location is central and convenient. Will return again.

Excellent Hotel with great service”

Stayed at the Grand Hyatt in Central Hong Kong for 4 nights, very nice location if you like shopping, sight seeing, dining, bars. Hotel service first class, rooms are spacious (for HK), however, this all comes at a relatively high price. Also, breakfast/dining/other services are quite expensive in the hotel, but there are many options in walking distance near by.

Good quality services”

Well basically the Grand Hyatt Hongkong is a very luxurious, high class yet a very comfortable place to stay for a good relaxing vacation the best part is the hotel rooms, customer services, the wonderful views of Hongkong are of excellent if not a very very good quality. And also they had one of the most delicious breakfast provided that I had ever tasted. My personal opinion is it is a very good place to stay eventhough the place is very fancy you can feel yourself at home when relaxing at your own hotel room.

A great hotel ”

I would recommend this hotel to anyone going on a vacation in Hong Kong. The price might be higher than other hotels but it's totally worth it! The pool is big (for hotels in HK) and the harbour view is amazing. We especially loved the room service. The quality and portion of the food is very satisfying.

Great Location”

my stay at grand hyatt is such a great experience. this is not my first time in this hotel, and i keep on coming back because the location is very convenient for me. the hk electronic fair is nearby, walking distance only. not to mention that the service is good, room is always clean, comfortable and large.

Grand Hyatt review”

Eventhough I found it expensive ,it did serve my purpose as I wanted a hotel next to the Convention Centre since I was attending The Annual Hong Kong Jewellery Fair. The service at check-in was fast and efficient. The rooms were spacious and clean and room service had a fair variety of good food to offer. Taxi was convenient and everyone knew where the Hotel was.

Good hotel with lots of amenities”

This hotel was great for the family but the rooms were definitely too small. For a Grand Hyatt and the price we pay, we expected it to be bigger. Check-in was also a little slow. Other than that, it was 5-star quality.

Breathtaking views of Victoria Harbor & Kownloon”

Simply awesome. Spacious room and nice interior designs with a touch up of old Hong Kong photos. Not really within walking distance from the nearest MTR Station, but taxi were always available at the taxi stand in front of the main entrance.

Just Next door to Hongkong Convention Center”

Very Good, staff attentive, room very clean and meet five star international hotel, breakfast was complete, from chinese to western to japanese. Location very good, just next door to Hongkong Convention Center and just walking distance, through skywalk to MTR, just few station from Hong Kong Airport Express City Check in.

consistently reliable”

back to grant hyatt just after 5 day trip back in the UK. it is always on the top list of where to stay in Hong Kong. ten minutes cab to central, five minutes to admiralty, talking distance to offices in wanchai. no complaint.

Great location but getting old (or classic?)”

We stayed in the Grand Hyatt for a longer weekend. The service was very good, smooth check-in, very helpful concierge, and just friendly staff. We got fantastic help to get us tickets for the harbor cruise during the evening light show on an old Chinese junk. Location of the hotel is great, easy access to buses, MRT and Star Ferry. Being in Central, bars and restaurants (SOHO) are anyway just a short cab ride away. Otherwise, the place is getting a bit old and will need a make-over in a few years. Maybe time to try some of the new, shiny places in HK... One tip: When getting a harbor view room, get some facing Kowloon. The corner one's are not worth the additional money.

Superb Hospitality, Excellence in Service.”

To sum it all up: Simply very good. The people of Grand Hyatt, from the Reception, Room Servicer, Cleaners, Waiters, etc: they all delivered the Grand Hyatt Service.

Beautiful classy hotel with top notch service”

The hotel was very well maintained and clean. It was modern and comfortable, the way Grand Hyatt should be. My only real complaint is the room is just too small for the price I pay. Other than that, it was great.

Rooms great, location great, construction annoying, breakfast service slow”

Top class business hotel. Also great for family given the size and scope of the pool. Facilities and services of the top quality expected from a G Hyatt. My luggage was lost by the airline - delayed by 24 hours. Hotel was able to supply brush, deodorant and other "emergency items". Super close to the exhibition centre. Two annoyances. There is a lot of construction out the front, making the front of the hotel ugly and mildly annoying. Second there is a very manual process to check if you have paid for breakfast before being seated. Means an annoying wait - which is especially a pain for a business traveller in a hurry. They could solve this by confirming room numbers after seating the customer or more staff in the morning peak.

Great luxury hotel”

Excellent hotel in all aspects. We had booked a club room which gave us access to the club lounge which served a great buffet and free flow in the evening. The hotel is one of the best I have stayed at in Hong Kong and I will return.

Excellent service”

i thoroughly enjoyed my stay at the hyatt, and found in particular the staff be polite and professional. the food was also quite good. the only downside to my experience there was the coffee i had in the hotel cafe - i ordered a flat white, and got a huge mug of a watery liquid which possibly may have been a flat white, but i wasn't sure. however that did not in any way minimise the great experience i had there, i am looking forward to my next trip to hk and staying at the hyatt.

Impressive interior and amenities. Also a must try brunch at the Grill!”

This was my first time staying a few nights at the property. Just like the Park Hyatt in Tokyo, the interior was very impressive, classic, and luxurious. Very good location, although there needs to be clearer directions from the MTR station on their website. I did end up walking longer than I should have to find it. What they should have mentioned was that you had to take the A5 exit and walk THROUGH the convention centre to get to the hotel. Otherwise you would be walking for a good 15 minutes. Staff were very polite and courteous, but when I asked some recommendations on how to get pineapple buns. I got a rather vague answer, and ended up searching for them myself. This property has a handful of restaurants, ranging from Japanese to Chinese to American (grill). So you will not be out of choices. Room service is 24 hours which is fantastic. My order came within minutes, so I was very impressed with that. I stayed in a harbor view room. This my friends, I would highly recommend. The view was amazing, and room was spacious with blackout blinds to ensure a good nights sleep! If you are looking for more local dining options, you can walk about 10 minutes and you're guaranteed to find all options, as well as a McDonalds and a Marks and Spencer's food shop!