Grand Hyatt Hong Kong
Grand Hyatt Plateau Room - Bed Grand Hyatt Hong Kong
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8.8
Excellent
10.5% this month
/10
(550 reviews)See what guests said
See map
8.8
Excellent
Location rating score
Excellent location - 1.24 kilometers from city center
  • Champagne Bar70 m
  • TDC Business InfoCentre80 m
  • Design Gallery80 m
  • Hong Kong Convention & Exhibition Centre90 m
  • HK Exhibition and Convention Centre120 m
  • Consulate of Mexico150 m
  • One Automall150 m
  • Tribeca160 m
  • Pao Galleries180 m
  • Hong Kong Arts Centre190 m
  • Free Wi-Fi

    Grand Hyatt Hong Kong

    1 Harbour Road, Wanchai, Hong Kong, Hong Kong, - See map
    "Just like the Park Hyatt in Tokyo, the interior was very impressive, classic, and luxurious."
    Emilio - December 19, 2016
    Exceptional reputation
    Recommended by 98% of guests
    Fantastic breakfast
    94% positive mentions
    • 480 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

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    Property ranking|Compared to 1,865 Hong Kong properties
    See all rankings
    Room comfort score
    8.9/10
    Service score
    9.1/10
    Cleanliness score
    9.2/10
    Overall score
    8.9/10
    Better than
    99
    %
    of Hong Kong properties
    Better than
    98
    %
    of Hong Kong properties
    Better than
    98
    %
    of Hong Kong properties
    Better than
    97
    %
    of Hong Kong properties
    Value for money8.3
    Distance to city center1.5 Km
    Location rating8.8
    Nearest airportHong Kong International Airport (HKG) - Hong Kong
    Distance to airport24.6 km

    Rooms available at Grand Hyatt Hong Kong

    8.9
    Excellent
    Room comfort & quality
    Grand Executive Harbour View Suite
    Grand Executive Harbour View Suite
    ...
    • Room size: 65 m²/700 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Club King
    Club King
    ...
    • Room size: 40 m²/431 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Club Deluxe King Bed
    Club Deluxe King Bed
    ...
    • Room size: 50 m²/538 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Club Harbour View Room with King Bed
    Club Harbour View Room with King Bed
    ...
    • Room size: 40 m²/431 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Club Harbour View Room with Twin Bed
    Club Harbour View Room with Twin Bed
    ...
    • Room size: 40 m²/431 ft²
    • Harbor view
    • 2 single beds
    Enter dates to see prices
    Club Room with 2 Twin Beds
    Club Room with 2 Twin Beds
    ...
    • Room size: 40 m²/431 ft²
    • Garden view
    • 2 single beds
    Enter dates to see prices
    Victoria Suite
    Victoria Suite
    ...
    • Room size: 90 m²/969 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Grand Executive King Suite
    Grand Executive King Suite
    ...
    • Room size: 65 m²/700 ft²
    • Bathtub
    • 1 king bed
    Enter dates to see prices
    Grand Suite King
    Grand Suite King
    ...
    • Room size: 65 m²/700 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices
    Grand Hyatt Plateau Room with Terrace
    Grand Hyatt Plateau Room with Terrace
    ...
    • Room size: 40 m²/431 ft²
    • Harbor view
    • 1 king bed
    Enter dates to see prices

    What people love about Grand Hyatt Hong Kong

    • 9.6
      Exceptional
      Staff 

      "Warm, friendly staff;"

      Carolina

      |

      January 1, 2019

    • 10.0
      Exceptional
      Staff 

      "We particularly love to stay here in Hong kong the rooms are clean and the staff are wonderful."

      wayne

      |

      March 1, 2018

    • 9.2
      Exceptional
      Spaciousness

      "Spacious rooms, welcoming and large pool, lots of staff, perfect proxomity to convention centre."

      Timothy

      |

      July 13, 2018

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    More about Grand Hyatt Hong Kong

    More about Grand Hyatt Hong Kong

    10.0
    Exceptional

    "Great harbour view room Staff were all very helpfull and fri..."

    soediono

    |

    November 21, 2018

    An overview

    Show less

    What they offer

    9.2
    Exceptional

    "Great room condition with great view"

    Junghoon

    |

    December 11, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    Chinese cuisine
    Chinese cuisine
    Seventh Son Restaurant (Lockhart Rd)
    360 m Chinese
    Greenwood Restaurant
    410 m Chinese
    Empire Hotel
    420 m Chinese
    American cuisine
    American cuisine
    Triple O's Hong Kong
    720 m American, Fast food
    Burgeroom
    1.3 km American
    Outback Steakhouse
    1.4 km American, Australian, Steakhouse
    Asian cuisine
    Asian cuisine
    Kaetsu (Grand Hyatt Hong Kong)
    20 m Asian, Japanese, Sushi
    Tiffin (Grand Hyatt Hong Kong)
    70 m Asian, Gluten Free, International
    The Lounge - Renaissance Harbour View Hotel Hong Kong
    130 m Asian, Bar, International

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Announcements

    Construction near the property will be ongoing from July 4, 2017 until further notice.

    Reviews of Grand Hyatt Hong Kong from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (550)Booking.com Reviews (1656)
    8.8
    /
    10
    Excellent
    10.5% this month
    Cleanliness9.2
    Facilities9.0
    Location8.8
    Room comfort and quality8.9
    Service9.1
    Value for money8.3
    Rating
    9+ Exceptional (156)
    8-9 Excellent (57)
    7-8 Very Good (57)
    6-7 Good (13)
    <6 Below Expectation (15)
    Time of the year
    Mar - May (64)
    Jun - Aug (90)
    Sep - Nov (49)
    Dec - Feb (95)
    All guests (550)
    All room types
    All languages

    Show reviews that mention 

    Showing 298 verified guest comments
    12345
    10.0
    Exceptional
    ANGELA from United Kingdom
    Family with teens
    2 Twin Beds
    Stayed 3 nights in July 2019

    Excellent hotel ”

    Hotel location is very good. Staffs are attentive and excellent service

    Reviewed July 23, 2019

    Dear ANGELA, Thank you for your kind recognition of the excellent service provided by the team. We truly appreciate your support and look forward to welcoming you back soon for another wonderful stay. Best regards, Rike Erdbrink Hotel Manager

    Responded July 24, 2019
    Grand Hyatt Hong Kong
    10.0
    Exceptional
    William
    Solo traveler
    1 King City View
    Stayed 3 nights in April 2019

    Beautiful Cost Stay”

    The Timms are very well appointed and the lay out is well thought out. Lighting through out the room is perfect. The little touches make the difference like the complimentary toiletries you can order if you have forgot to pack them. All the staff were so attentive

    Reviewed April 21, 2019
    9.2
    Exceptional
    Yu-Hsin from Thailand
    Business traveler
    2 Twin Beds
    Stayed 3 nights in January 2019

    4th time and still great!”

    On business trip and chose this hotel for its proximity to the exhibition center. Kudos to housekeeping staff for accommodating our requests and cleaning the rooms to the highest standards. Rooms are perfectly comfortable and quite soundproof despite the fact there were alot of guests during exhibition period. Quite a walk to and from the MTR station but would recommend if you are in HK for the trade shows.

    Reviewed January 13, 2019
    9.6
    Exceptional
    Stephen from Australia
    Couple
    2 Twin Harbour View
    Stayed 4 nights in August 2018

    Great Choice”

    Excellent top end hotel definitely recommend for luxury accommodation and faultless service. Best room service menu ever encountered. Staff were very professional and courteous. Check in and check out was prompt and very polite. Pricing is typical of high end accommodation but delivered on every front and will definitely make this a priority choice in future visits to HK.

    Reviewed August 21, 2018
    8.8
    Excellent
    EDMUND from Malaysia
    Business traveler
    1 King Bed
    Stayed 2 nights in May 2019

    Excellent”

    Best location to Convention centre

    Reviewed May 11, 2019
    9.2
    Exceptional
    Timothy from Thailand
    Business traveler
    1 King Bed
    Stayed 3 nights in July 2018

    Fantastic hotel, breakfast needs work”

    Third time at this hotel. Spacious rooms, welcoming and large pool, lots of staff, perfect proxomity to convention centre. Only bad point is breakfast. Is too production line in nature. Often long queues to get in, long waits for coffee, hard to get staff attention Food is good but process is slow and lacking personability

    Reviewed July 13, 2018
    9.2
    Exceptional
    Lea from Indonesia
    Family with young children
    1 King Bed
    Stayed 1 night in January 2018

    Great Staff and Service”

    Location is a bit far to stations compare to other hotel we've stayed in HK, however the staff are very courteous & great and their service are excellence. I get more information in this hotel in English compared to other hotel staff that gave me direction and advise. I've asked kids toiletries and staff brought them within a few minutes. Our Air-Con was't working properly (it wasn't anything seriously wrong, just a bit warm for us) within 5-7 minutes of phone call a technician came and fix it up and hotel manager apologies first thing in the morning with a box of chocolate.

    Reviewed March 08, 2018
    9.2
    Exceptional
    Joanne from Malaysia
    Family with young children
    1 King Bed
    Stayed 1 night in January 2018

    Nice hotel with great view”

    The hotel is modern and new. Situated right next to the Convention Centre and an MTR station, it's quite convenient. You can walk to Wan Chai without any trouble as the walk way to Wan Chai station is all covered. However, if you plan to go out to the Wan chai area for late night activities, you can't get through the Convention Centre to head back to hotel as the entrance is úsually closed. You have to take an alternative route instead.

    Reviewed February 02, 2018
    9.2
    Exceptional
    Timothy from Australia
    Business traveler
    2 Twin Beds
    Stayed 3 nights in July 2017

    Rooms great, location great, construction annoying, breakfast service slow”

    Top class business hotel. Also great for family given the size and scope of the pool. Facilities and services of the top quality expected from a G Hyatt. My luggage was lost by the airline - delayed by 24 hours. Hotel was able to supply brush, deodorant and other "emergency items". Super close to the exhibition centre. Two annoyances. There is a lot of construction out the front, making the front of the hotel ugly and mildly annoying. Second there is a very manual process to check if you have paid for breakfast before being seated. Means an annoying wait - which is especially a pain for a business traveller in a hurry. They could solve this by confirming room numbers after seating the customer or more staff in the morning peak.

    Reviewed July 18, 2017
    10.0
    Exceptional
    jaylyn from Philippines
    Couple
    Stayed 3 nights in June 2015

    Two thumbs up”

    I love this hotel... very honest staff. We accidentally left my husbands iphone6s and thru the help of the manager and his staff, they made it possible to guve it to us even if we are already at the airport. Kudos to all of the staff...

    Reviewed October 03, 2016
    10.0
    Exceptional
    Monica from Norway
    Couple
    Stayed 2 nights in July 2015

    Great experience”

    Great service, awesome breakfast buffet, very good room standard

    We had a wonderful time at this hotel. We had booked a mountain view room because it is less expensive, but the staff upgraded us to a harbour view room for free. Everyone were so helpful and friendly, and the rooms were fantastic. We loved this hotel!

    Reviewed August 03, 2015
    9.0
    Exceptional
    SIEW from Malaysia
    Business traveler
    Stayed 7 nights in January 2015

    Brilliant hotel”

    newly renovated room, location and view

    Very good newly renovated layout. Love the coffee machine with speciality brew - that's a nice touch. Love the dining/work table rather than the conventional studytable. The only thing (and very small minor one) is I'm not keen in letting the cleaner into my room as they tend to rearrange back the things in the room and I had to arrange back to the way I prefer. Also the showerhead, they will readjust it back higher. I'm not exactly tall.

    Reviewed January 30, 2015
    9.0
    Exceptional
    Bernadus from Indonesia
    Business traveler
    Stayed 1 night in April 2014

    Just Next door to Hongkong Convention Center”

    Location, Hyatt Chain, Breakfast

    Very Good, staff attentive, room very clean and meet five star international hotel, breakfast was complete, from chinese to western to japanese. Location very good, just next door to Hongkong Convention Center and just walking distance, through skywalk to MTR, just few station from Hong Kong Airport Express City Check in.

    Reviewed May 26, 2014
    9.3
    Exceptional
    Stella from Hong Kong
    Business traveler
    Stayed 2 nights in August 2013

    business trip”

    Great location, breakfast, nice bathroom

    Stayed here for 2 nights during a business trip. Would love to stay again. Great location with great view. A very healthy breakfast menu with freshly squeezed juices, fresh fruits and a lot more. Rooms were spacious with very nice bathroom. Strongly recommended.

    Reviewed August 15, 2013
    8.7
    Excellent
    Yu from United States
    Solo traveler
    Stayed 2 nights in February 2013

    Beautiful classy hotel with top notch service”

    Beautiful views, nice garden, great interior design

    The hotel was very well maintained and clean. It was modern and comfortable, the way Grand Hyatt should be. My only real complaint is the room is just too small for the price I pay. Other than that, it was great.

    Reviewed February 18, 2013
    8.7
    Excellent
    Yu from United States
    Couple
    Stayed 2 nights in February 2013

    Nice, comfortable, Classy but pricey”

    Comfortable and Modern, beautiful views

    Stayed here for two nights and it was comfortable and nice. However, for the price, I think you can get a more comfortable room elsewhere that's much larger in size. Everything else about the hotel is amazing though.

    Reviewed February 18, 2013
    9.3
    Exceptional
    Yu from United States
    Family with young children
    Stayed 2 nights in February 2013

    Good hotel with lots of amenities”

    Clean and Comfortable

    This hotel was great for the family but the rooms were definitely too small. For a Grand Hyatt and the price we pay, we expected it to be bigger. Check-in was also a little slow. Other than that, it was 5-star quality.

    Reviewed February 18, 2013
    8.3
    Excellent
    Michael from Germany
    Couple
    Stayed 3 nights in July 2012

    Great location but getting old (or classic?)”

    Location, service

    We stayed in the Grand Hyatt for a longer weekend. The service was very good, smooth check-in, very helpful concierge, and just friendly staff. We got fantastic help to get us tickets for the harbor cruise during the evening light show on an old Chinese junk. Location of the hotel is great, easy access to buses, MRT and Star Ferry. Being in Central, bars and restaurants (SOHO) are anyway just a short cab ride away. Otherwise, the place is getting a bit old and will need a make-over in a few years. Maybe time to try some of the new, shiny places in HK... One tip: When getting a harbor view room, get some facing Kowloon. The corner one's are not worth the additional money.

    Reviewed July 16, 2012
    10.0
    Exceptional
    Airyn from Indonesia
    Business traveler
    Stayed 4 nights in December 2011

    Very proffesional hotel for bussiness traveler”

    Location location location very good

    The location just beside the convention centre, just jump to the convention centre. The ferry harbour is just beside the hotel, you can go to the kowloon just in a minute. Very good facilities and the service is very nice. Everything is perfect.

    Reviewed December 28, 2011
    7.6
    Very good
    Ka from Portugal
    Family with young children
    1 King Bed
    Stayed 5 nights in February 2019

    Great service, friendly and helpful staff”

    we had a great stay at Grand Hyatt, clean and spacious room we travelled with a 10 month-old baby and staff was very attentive to our needs.

    Reviewed June 12, 2019

    Dear Ka, We are very glad to learn that you had a great stay with us and were pleased with our room and service provided by the team. Thank you for recognizing our efforts and we look forward to welcoming you back in the very near future. Best regards, Rike Erdbrink Hotel Manager

    Responded June 20, 2019
    Grand Hyatt Hong Kong
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    • Excellent location
    • Lan Kwai Fong
    • Wan Chai MTR Station is within 0.48 km