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Grand Hyatt Incheon
Grand Hyatt Incheon
Grand Hyatt Incheon
Grand Hyatt Incheon
Grand Hyatt Incheon
Grand Hyatt Incheon
Grand Hyatt Incheon

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8.5

Excellent

3,167 reviews

3,167 reviews

Housekeeping16
Food & Dining2
Breakfast1
See map

8.7

Excellent

Location rating score

Excellent location
Popular neighborhood
Parking
FREE
Popular landmarks
Incheon Bridge 6.1 km
Eurwangni Beach 7.3 km
Wolmido 12.9 km
Chinatown 15.0 km
Incheon Jayu Park 15.1 km
Songwol-dong Fairytale Village 15.1 km
Sinpo International Market 15.6 km
Songdo Central Park 16.9 km
The Memorial Hall for Incheon Landing Operation 17.6 km
Incheon Grand Park 26.5 km
Nearby landmarks
Golden Gate Casino 190 m
Administration Complex 250 m
Paradise City 480 m
Incheon Airport Maglev 550 m
Seoul Incheon International Airport 1.1 km
Incheon international airport 1.1 km
Passenger Terminal 1.2 km
Lead Pharm 2.0 km
Water Park 2.3 km
SKY72 Golf Club 2.5 km
2021

Grand Hyatt Incheon

208, 321beon-g, Yeongjonghaeannam-ro, Jung-gu, Incheon Airport, Incheon, South Korea - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Incheon Airport part of Incheon, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Songdo Central Park. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Located in heart of Incheon

Check-in [24-hour]

Airport transport

240 meters to public transportation

Currency conversion service

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Swimming pool [indoor]

Exercise area

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

18 travelers have booked today.

Value for money8.1
Distance to city center30. Km
Location rating8.7
Nearest airportSeoul Incheon International Airport (ICN)
Distance to airport1.1 km

Rooms available at Grand Hyatt Incheon

Excellent
Room comfort & quality

8.9

1 Bedroom Residence
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 double bed
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2 Bedroom Residence
...
  • Room size: 103 m²/1109 ft²
  • City view
  • 2 single beds and 1 king be...
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1 King Club Access
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Grand Deluxe
...
  • Room size: 95 m²/1023 ft²
  • City view
  • 1 king bed
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1 King Deluxe
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Twin Deluxe
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
2 Twin Club Access
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
2 Twin Beds
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds
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Grand Deluxe Suite King
...
  • Room size: 74 m²/797 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Airport City View
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Hyatt Incheon?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Hyatt Incheon?

Grand Hyatt Incheon is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 20 KRW. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Grand Hyatt Incheon also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Grand Hyatt Incheon has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Incheon with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Grand Hyatt Incheon?

Start your mornings right, with the continental and buffet breakfast options offered at Grand Hyatt Incheon. There's an additional charge of 39600 KRW for adults and 19800 KRW for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Hyatt Incheon?

Grand Hyatt Incheon features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Grand Hyatt Incheon?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Grand Hyatt Incheon. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering, in-house planning and event decoration are offered to help your event go smoothly.

Can business events be hosted at Grand Hyatt Incheon?

On-site venues and convenient event services make Grand Hyatt Incheon an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 6 venues can accommodate up to 830 people. An extensive range of facilities and services including projector or LED display, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Grand Hyatt Incheon?

Grand Hyatt Incheon does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Grand Hyatt Incheon?

The closest train, metro, or bus station is Administration Complex, 250 m away from Grand Hyatt Incheon.

What restaurants are nearby Grand Hyatt Incheon?

Grand Hyatt Incheon’s neighborhood is Incheon Airport which includes popular restaurants such as Grand Cafe, Restaurant 8 and Byeokje Galbi.

What are popular attractions near Grand Hyatt Incheon?

Grand Hyatt Incheon’s location in the Incheon Airport neighborhood makes it close to famous attractions including Yonggungsa Temple.

What popular beaches are close to Grand Hyatt Incheon?

Grand Hyatt Incheon’s Incheon Airport neighborhood also includes Eurwangni Beach, Masian Beach and Seonnyeo Fairy Rock Beach.

What popular natural sightseeing spots are close to Grand Hyatt Incheon?

Grand Hyatt Incheon is located within Incheon Airport, which makes it conveniently close to natural sights including Baegunsan.

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See map

Explore the neighborhood

What people love about Grand Hyatt Incheon

  • 7.2

    Very good

    "Ordered Korean food from the ala Carte menu, and the food was superb."

    Samantha

    |

    June 29, 2022

  • 9.6

    Exceptional
    Spaciousness

    "Room was spacious and clean."

    Andrew

    |

    April 14, 2022

  • 10

    Exceptional

    "Outstanding room and amenities!"

    Rich

    |

    December 31, 2021

Overall rating:

8.5

Excellent
3,167 reviews
Cleanliness
9.0
Facilities
8.4
Location
8.7
Read all reviews >
What travelers say they love:
Loved the location, and the free shuttle is heaven sent.
Christine from Philippines
Solo traveler
More about Grand Hyatt Incheon

More about Grand Hyatt Incheon

Grand Hyatt Incheon

When you are looking for comfortable and convenient accommodations in Incheon, make Grand Hyatt Incheon your home away from home. A stay at Grand Hyatt Incheon ensures an easy access to the lively city and all of its wonders.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Grand Hyatt Incheon. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Incheon can be assisted with taxi and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Grand Hyatt Incheon.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Grand Hyatt Incheon. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Grand Hyatt Incheon are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at Grand Hyatt Incheon offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at Grand Hyatt Incheon, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out karaoke rooms and bar for some in-house nighttime fun.
The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Grand Hyatt Incheon has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, spa and sauna. The many offerings at Grand Hyatt Incheon ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Grand Hyatt Incheon gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. No need to go anywhere after dinner -- play with friends or family at the games room and shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Incheon, take some time to venture outside of Grand Hyatt Incheon. You're sure to want to visit Chinatown located 15.0 km away, among the most sought-after photographs for anyone visiting Incheon. Sometimes the best vacation days are spent doing nothing. With Eurwangni Beach located 7.4 km away, you can turn a sunny day into a perfect chill out with sand and surf.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Housekeeping

14 mentions

Food & Dining

12 mentions

Internet

8 mentions

Swimming Pool

7 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Game room
  • Garden
  • Hot tub
  • Karaoke
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Swimming & soaking

  • Hot spring bath

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Available in all rooms

  • A/C
  • Accessible by elevator
  • Adapter
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • DVD/CD player
  • Hair dryer
  • Heating
  • iPod docking station
  • Iron and ironing board
  • Kitchenette
  • LAN Internet in room [free]
  • Linens
  • Lock box in room
  • Microwave
  • Mini bar
  • Phone
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Slippers
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Streaming movies
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Walk-in shower
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Vegetarian
  • Gluten-free
Restaurants on site

그랜드카페

  • Cuisine: American, Asian, Chinese
  • Menu: Buffet, A-la-carte

Restaurant 8 (레스토랑 8)

  • Cuisine: American, Chinese, European
  • Menu: Buffet, A-la-carte
Location
208, 321beon-g, Yeongjonghaeannam-ro, Jung-gu, Incheon Airport, Incheon, South Korea
Excellent
Location

8.7

Airports

  • Seoul Incheon International Airport (ICN)
    1.1 km
  • Gimpo Airport (GMP)
    33.5 km

Public transportation

  • Administration Complex
    250 m
  • Paradise City
    480 m

Hospital or clinic

  • Lead Pharm
    2.0 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Incheon Bridge
    6.1 km
  • Eurwangni Beach
    7.3 km
  • Wolmido
    12.9 km
  • Chinatown
    15.0 km
  • Incheon Jayu Park
    15.1 km
  • Songwol-dong Fairytale Village
    15.1 km
  • Sinpo International Market
    15.6 km
  • Songdo Central Park
    16.9 km
  • The Memorial Hall for Incheon Landing Operation
    17.6 km
  • Incheon Grand Park
    26.5 km

Nearby landmarks

  • Golden Gate Casino
    190 m
  • Administration Complex
    250 m
  • Paradise City
    480 m
  • Incheon Airport Maglev
    550 m
  • Seoul Incheon International Airport
    1.1 km
  • Incheon international airport
    1.1 km
  • Passenger Terminal
    1.2 km
  • Lead Pharm
    2.0 km
  • Water Park
    2.3 km
  • SKY72 Golf Club
    2.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children under 12 years old stay for free if using existing bedding.
  • Shuttle service is available at the property. It takes 3 minutes from the property to airport terminal 1 and 15 minutes to terminal 2.
  • Children 0 – 1 years old will be charged KRW 22,000 when using baby cot/crib.
  • Children’s breakfast is not included in the breakfast-included rate. Children 6-12 years old will be charged separately on-site.
  • Additional breakfast fees apply to children 6 ~11 booked in Breakfast included rate.
    Additional fees apply to children 6 ~11 for an access of Executive Lounge (Grand Club Lounge).
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00
  • Reception open until00:00

Getting around

  • Airport transfer fee20 KRW
  • Distance from city center30. Km
  • Travel time to airport (minutes)3

Extras

  • Breakfast charge (unless included in room price)39600 KRW

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of floors12
  • Number of restaurants2
  • Number of rooms 1024
  • Room voltage220
  • Most recent renovation2014

Parking

  • Daily parking fee26400 KRW
Property announcements

Additional breakfast fees apply to children from 6 to 11 years old, if booked with Breakfast included rate.
Additional fees apply to children from 6 to 11 years old, in order to access the Executive Lounge. (Grand Club Lounge)

Reviews of Grand Hyatt Incheon from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness9.0
Facilities8.4
Location8.7
Room comfort and quality8.9
Service8.7
Value for money8.1
High score for Incheon
Rating
9+ Exceptional (319)
8-9 Excellent (115)
7-8 Very Good (103)
6-7 Good (41)
<6 Below Expectation (69)
Time of the year
Mar - May (120)
Jun - Aug (194)
Sep - Nov (160)
Dec - Feb (173)
All guests (1,353)
All room types
All languages

Show reviews that mention 

Showing 647 verified guest comments
12345
10.0
Exceptional
Daniel from United States
Solo traveler
Stayed 1 night in June 2013

Fantastic Airport hotel!”

Comfort, food, atmosphere

My stay was great. I stayed here for one night before an early departure the next morning. You can't ask for a better place to stay before a long flight. The food in this place is amazing. Don't even think twice about trying it. Kind of expensive, but what you would expect from a place like this. The gym and sauna are great before a night at the lounge. The pool is 25 meters, very clean, and very nice. The sauna is in very good shape, and will not disappoint. There is an on site casino if you want to try your luck at some cards. The entrance in in the beautiful lobby of the hotel. The rooms are very comfortable with a smart design. If you opt for the club floor, this club lounge is much better than most in the city of Seoul. Overall, you get a great bang for your buck at Hyatt Incheon!!!!!

Reviewed June 21, 2013

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10.0
Exceptional
kas from Australia
Couple
1 King Bed
Stayed 1 night in October 2012

Spacious and Great Five Star Hotel”

Spacious Room

Unlike the typical Korean five star hotels where rooms are small. This hotel compared to other Hyatt in Seoul has great size rooms. Two minutes from Incheon International Airport and hotel operated shuttle limousine bus every 15 - 30 minutes from the Airport. Great service!!!

Reviewed February 13, 2013

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8.4
Excellent
Amanda from Australia
Family with teens
2 Twin Beds
Stayed 1 night in June 2019

Great hotel close to airport!”

If you are transiting or have an early flight out then the Grand Hyatt is perfectly located near Incheon Airport. The hotel staff were excellent, could not fault the service, can walk across to Paradise City which has restaurants and casino. Airport shuttle is very handy, would definitely stay again

Reviewed June 29, 2019

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9.3
Exceptional
Marini from Malaysia
Business traveler
1 King Bed
Stayed 3 nights in August 2014

Food Overpriced”

Suitable for short trip

Hotel is conveniently located near Incheon airport and was an excellent place to stay especially when travelling through or for a short business trip. The room is big, spacious and comfortable. Location is quite isolated, it's kind of hard to get food outside so you have to order food from hotel. The restaurants downstairs have a full variety of menus to satisfy any traveller but very overpriced.

Reviewed September 05, 2014

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9.6
Exceptional
Daniel from Australia
Couple
1 King Bed
Stayed 1 night in September 2017

Perfect location for Incheon airport”

If needing an overnight stay right next to Incheon airport, but with all the luxuries, can strongly suggest this hotel. Beautifully laid out, large, modern, comfortable rooms, outstanding staff & service. If you feel like a night out, the Paradise City casino is 2 minutes walk. Great hotel, good location.

Reviewed September 13, 2017

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8.7
Excellent
Christopher from United Kingdom
Business traveler
1 King Bed
Stayed 1 night in August 2014

One night in Incheon”

Location, Korean Air checkin at hotel, Gym facilities

It was my first stay at the Grand Hyatt Incheon. The experience was pleasurable however I was a little disappointed that the wifi didn't extend to my room and the LAN cable was broken.

Reviewed September 10, 2014

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8.0
Excellent
Stuart from United Kingdom
Family with young children
1 King Bed
Stayed 1 night in August 2012

Good Hotel ”

Large Bed & Location

We used this hotel for a short 1 nihgt stay in between 2 long flights. The Hotel provides a bus every 10 minutes which collects you from Incheon Airport (Bust Stop 3A if i remember correctly) and takes you to the hotel. Less than 2 mins drive. The entrance to the hotel is very impressive. Was dealt with at reception efficiently and freindly. Rooms were of a good size for two adults including baby crib for a 1 year old. Rooms were clean and quiet. The only negative point I would have to say was that we ordered Room Service for lunch and dinner and the food was very average which was disappointing considering the price.

Reviewed August 20, 2012

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9.6
Exceptional
Gerald from United States
Business traveler
1 King Deluxe
Stayed 3 nights in November 2017

things that need to be fixed”

The internet system in the hotel is somewhat painful, On some of my devices the logon does not automatically redirect. I have pointed this out to the hotel because I stay there often. It is a nuisance to get off a 14 hour flight and then have to spend 15 minutes getting logged on to get your messages and emails, when the only thing you want is a shower and a bed. Other than that I stay there for the convenience of short travel to Incheon for early morning flights and the hotel free shuttle bus.

Reviewed November 20, 2017

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9.7
Exceptional
sacha from United Kingdom
Family with young children
1 King Deluxe
Stayed 1 night in September 2014

Best Hotel In Korea”

New, Crisp and Clean

I was hesitant to book the Grand Hyatt again after a disappointing stay at their sister property in Seoul City however this new hotel is leaps and bounds ahead and what you truly expect from a 5 star hotel. Even though the hotel was new the staff had been well trained and everything worked seamlessly. I will definitely be staying here again and would highly recommend this hotel to anyone. Everything was perfect from checking-in, having dinner/breakfast and the facilities were fantastic.

Reviewed September 08, 2014

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9.7
Exceptional
Marieanne from United Kingdom
Solo traveler
2 Twin Beds
Stayed 1 night in October 2013

Short but wonderful stay.”

The staff gave a great first impression upon arrival as they were swift to process the room reservation. The room was everything we expected and more, extremely comfortable beds with a nice bathroom.

We had a great one night stay in the Hyatt Regency hotel. We had a flight the following say so it was important to us to be well rested and close to the aiport. The staff were all very polite with fantastic English skills. We were very impressed with the room service and the attentiveness of the staff. Our room was excellent and had everything we needed. The beds were big and comfortable. Although the hotel is located very close to the airport, no noise can be heard from planes taking off and landing. The airport shuttle bus was on time and comfortable. All in all we would highly recommend staying at this hotel.

Reviewed November 05, 2013

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8.0
Excellent
Chan from United Kingdom
Couple
1 King Bed
Stayed 1 night in October 2016

Pleasant experience”

Good location for travelers leaving on early flight. Our flight is at 9am and in order to avoid waking up very early and taking 1.5 hour of airport bus to airport, we moved in to Grand Hyatt the day before. We took airport bus to hotel and change hotel shuttle to get there. Hotel is just 3 minutes away from the airport. Initially we plan to visit a fish market and local Gimpo market close by but will take us 45 mins to get there by taxi so we gave up. Hotel has gym, swimming pool and casino to keep us entertained. There is a emart supermarket in 3-5 mins walking distance but no other shops / restaurants. Though hotel is close to airport we didn't find any noise from the plane. Overall experience is pleasant

Reviewed November 01, 2016

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9.0
Exceptional
Evelyne from Malaysia
Group
1 King Bed
Stayed 1 night in December 2015

Good Hotel Near Incheon Airport”

Location, Shuttle Bus, Service

Good location with very 15 minutes shuttle bus from Incheon Airport, Have Cashino, Good staff service, convenient room, will come .back again

Reviewed December 20, 2015

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7.7
Very good
Rosalia from Singapore
Business traveler
Stayed 1 night in March 2014

Best Airport Hotel in Seoul”

Location, Excellent Level of Service, 24 hour Gym

Being located close to the Seoul Incheon Airport this is one of the best airport hotel in Seoul. Our check in was quick and check out was even faster. The 24 gym facilities allows one to exercise despite having an early morning flight. The gym facilities were moderate but sufficient to do your cardio and weights training. Level of service at the only restuarant at the basement has improved tremendously. The staff smile frequently. Airport shuttle can become quite full and so ensure that you check out early (especially for the US/European flights).

Reviewed July 06, 2014

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9.6
Exceptional
Scott from Canada
Family with teens
2 Twin Beds
Stayed 1 night in April 2016

Great Hotel”

This is one of my favorite hotels in Korea. The staff is so friendly and professional, and always quick with the checkin/checkout. The rooms are great and the beds and pillows are perfect. The price difference for west/east wing is a mystery to me though. The east side is cheaper but I found the room much bigger and the bathroom a lot better. Would love to hear from Hyatt on why the West wing is more expensive.

Reviewed April 04, 2016

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8.4
Excellent
WILLIAM from Hong Kong SAR, China
Solo traveler
1 King Deluxe
Stayed 7 nights in April 2019

Finally a hotel that really cares about customers!”

My second stay with the hotel. Both my friends and I agree that there is nothing special about this hotel and when it comes to the price you need to pay for it, its not worth it unless you book a room via an agent. However, what made be want to make this review is because of how accommodating the staff of the hotel is, and they really put themselves in the customers shoes. The day I was about to leave, I was in fact running late for my plane. To my surprise, the staff seem to be more worried about me. And instead of getting a taxi for me, the staff was so accommodating and flexible that he made use of the idled hotel van and gave me a free ride to the airport. I am really thankful for that, otherwise I would have missed my flight. Having great staff really makes a hotel stand out! As for the room, its very clean, bed is comfortable, towels are new. No complaints at all apart from the price when you cannot book via Agoda! Would recommend staying at this hotel.

Reviewed June 29, 2019

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8.8
Excellent
CHAI from Malaysia
Couple
1 King Deluxe
Stayed 1 night in April 2018

Good food ”

The hotel restaurant (RESTAURANT 8) serves 5 stars food and they have quite a wide range of cuisines we can choose from. We will definitely back for the good food again if we happen to transit in Incheon in near future.

Reviewed May 02, 2018

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7.7
Very good
Robert from United Kingdom
Family with young children
1 King Bed
Stayed 1 night in June 2015

great location n facilities for stopover”

location swimming pools playpark

Not a bargain by any means but the price was well worth it for the comfort and peace of mind after a long haul with little children. There is plenty to do and space areound the hotel to stretch tired legs. That's what I paid for above all else, not least the guarantee of a regular shuttle bus which isn't the case elsewhere at Incheon. Nevertheless, at the price, it comes up a bit short given that the leisure and dining facilities aren't available 24/7 - the children's pool is only open at weekends, and a request for pre-packed or take-out breakfast was refused! It's good, but could be better geared to jet lagged travellers with an early morning flight. However, the superfmaket 500m around the corner takes care of most needs as long as you get there before 10pm.

Reviewed July 06, 2015

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9.0
Exceptional
Lars from Germany
Business traveler
1 King Bed
Stayed 2 nights in September 2013

Close to airport with reliable shuttle service”

extremely convenient, close to airport, great food

always my choice for Incheon. shuttle pick up from airpoirt on the Minute, great international Food, pool and gym are superb and Relaxing, esp. Sauna. book 11th floor if you can for their Lounge.

Reviewed October 02, 2013

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9.6
Exceptional
Chastine from Philippines
Business traveler
1 King Airport City View
Stayed 1 night in September 2018

Great Hotel very near the airport”

If you a looking for a hotel very close to the airport, this one is the best as it is 3 minutes away from Incheon.

Reviewed September 10, 2018

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10.0
Exceptional
Anita from Canada
Couple
1 King Bed
Stayed 1 night in August 2017

Outstanding stay”

Everything about this hotel is superb! All the staff are exceptional, most courteous and accommodating, to a level that is rarely found today. The hotel can be proud of their quality service. The room was simply outstanding on every level, again top quality in all ways, and I especially appreciate the cleanliness. And try the buffet. These are 5 star chefs. The signature cocktails are not to be missed. All round, stay here, you won't be disappointed. We are definitely looking at the Hyatt for future trips.

Reviewed August 18, 2017

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