Enjoyed this stay in Jakarta, highly recommnded”

I visited Jakarta many times as a stopover on family trips in Indonesia, for the first time in the Grand Hyatt. It was a very pleasant stay, and changed my perspective on Jakarta for the better. Nice rooms, beautiful hotel, clean rooms with good facilities and fast internet, kept clean very well during our stay. Staff interactions were friendly and efficient. The Grand Hyatt awarded my online (Agoda) request for a connecting room which was highly appreciated, and the first hotel on this trip to Indonesia to do so. Intended to write this positive review during my stay; highly recommended hotel.

great business hotel”

this is definitely one of the hotels that will give you a good standing and impression to your important clients as grand hyatt jakarta is recognised as the hotel to be seen in when meeting vip clients. rooms are well appointed and clean. facilities are excellent and the hotel is connected to major shopping malls, just next door. the only thing is that at times, traffic around this area can be horrendous, but than, it is jakarta.

Great as Always”

We have stayed in Grand Hyatt Jakarta for many times, we also dine in the restaurants in Grand Hyatt Jakarta regularly. Highly recommend The Grand Cafe, Sumire, C's and Fountain Lounge. The Food quality is outstanding also the Staff are very well trained. Always had an enjoyable stay in Grand Hyatt Jakarta.

Grand Hyatt Jakarta is the best!”

i like the cleanliness of Grand Hyatt Hotel Jakarta. Since Grand Hyatt is close to Plaza Indonesia, me and my family could easily find any restaurants. Also, after the bomb in others hotel in Jakarta, grand Hyatt provided great security for us so that we completely enjoyed our stay there!

Exceptional service; great conference venue”

Full credit to the management of this hotel for the exceptional quality and training of staff. At every interaction in the hotel, staff were friendly, helpful and professional. It is very rare to get such excellent service - front desk to room cleaning. As a conference venue the Grand Hyatt is an excellent location. Catering and services were faultless. I don't usually write reviews but my experience at the Grand Hyatt was one of the best I have encountered.

Great Grand Hyatt Stay”

The Grand Hyatt Jakarta is a high class business hotel that provides the whole range of services. But you pay for those service. That said, the GHJ is a good value. I found the rooms to be fantastic. Very spacious. Very good in-room business facilities, esp. the high-speed Internet (around $16 for 24 hrs). The exercise facilities in Club Olympus are truly excellent. And the proximity of the hotel to Plaza Indonesia and other malls, makes this a convenient place to stay.

Grand Hyatt Jakarta Still Grand”

The Grand Hyatt Jakarta is a high class business hotel that provides the whole range of services. But you pay for those service. That said, the GHJ is a good value. I found the rooms to be fantastic. Very spacious. Very good in-room business facilities, esp. the high-speed Internet (around $16 for 24 hrs). The exercise facilities in Club Olympus are truly excellent. And the proximity of the hotel to Plaza Indonesia and other malls, makes this a convenient place to stay.

Great hotel and location”

I would always stay there when in jakarta. Its next to so many malls for shopping. The bar in the hotel plays great music and has live band playing. The staff are so helpful when you need anything and the gym and spa are wonderful. The grand hyatt lives up to its name at his hotel. i would recommend this hotel to all my friends that travel to jakarta. I am looking forward to my next trip there which is very soon.

Grand Hotel and friendly service”

Grand Hyatt surpassed our expectations of a 5 star hotel. The staff are polite and helpful.They had added service like the guest relations officer escorting you to the room when you first check in and to ensure you know all the amenities in the room. A lot of bottled water is provided complimentary and fruits too. My husband and I also had a massage at their health centre and it was good and reasonably priced (considering its at the Hyatt)

Best hotel with Mall”

Always love Grand Hyatt for its location and view of the fountain and landmarks, service were superb, most hotel didn't bother to make up the room before the guest check out, but grand hyatt nevertheless. They offers constant cleaning service. Good job. Buffet was mediocre and not very good for five star hotel. Too bad. Best of the best is the connected Mall!

Best location!”

Chose this hotel because of its close proximity to the shopping malls. Great choice! Requested for a room facing the Bundaran. View is awesome at night. Breakfast spread was not spectacular but the location is perfect for a shopping trip in Jakarta. Would definitely come back again. Thanks for the hospitality Hyatt Jakarta!

Old five star hotel with perfect location”

The best thing about this hotel is its perfect location. Situated in central Jakarta with access to Plaza Indonesia (a high end mall in Jakarta). Unfortunately, at the time of our visit, swimming pool is being renovated. Breakfast service is good, however I did expect more from a grand hyatt hotel. The downside was the cleanliness of the room. I can smell dust from the carpet.

Riview of Grand Hyatt hotel downtown Jakarta”

I stayed at the Hotel Friday and Saturday night to get to see the downtown Jakarta area and do some shopping. The Room looked out over the famous roundabout and many financial buildings. The Clean rooms and clean hotel throughout was a comforting experience. The Main Lobby offers a vaulted ceiling 3-4 stories high and waterfalls running through the stairs up to the 1st Floor. On this 1st floor you will find walking access right into the Plaza Indonesia where there is every store known to man. It was impressive. The Grand Cafe for Breakfast had many dishes to choose from and they make waffles or pancakes right there for you if you want a break from the Indonesian Cuisine. All in all it was a pleasant break from the area where I was before and was heading to.

Great location, great room”

Our stay at Grand Hyatt was amazing. The hotel is connected to Plaza Indonesia, making it really convenient to go shopping. The room was great. The decor was very modern. The gym was like a mix between gym and spa, which was amazing. The rate was a bit pricey but i think it was worth the price.

HYATT Jakarta”

Best hotel in Jakarta ever. I've been in every five stars hotel in Jakarta but I just found the best hotel after my first visit in Hyatt Hotel. Located in the middle of two big malls and easy access to everywhere I have to go. Will go back there again for every trip in Jakarta.

Chinese New Year weekend Jan 2020”

The Grand Hyatt's we have stayed at always exudes charm and splendor. This one was no different. The foyer was elegantly decorated for Chinese New Year and highly instagrammable! Rooms were super spacious (around 40sqm). The carpets are showing signs of age but everything was clean and worked fine. And a nice touch is the bowl of fresh fruit. Breakfast buffet was quite extensive with local delights included. The hotel is located next to 2 huge malls, Plaza Indonesia and Grand Indonesia. There also some local markets operating on weekends. No shortage of restaurants to cater for all budgets. St Theresa's is a delightful catholic church, 10 min walk. Both check-in/out was smooth, courteous and efficient. The staff are very polite and cheerful. Nothing is too much trouble. Burgundy bar has selected drinks at half-price during Happy Hour. Worth a visit. Very enjoyable stay. Tip: try the Soup Buntut - a local delicacy, oxtail soup. Delicious!

Good but Not Great”

I stayed at the Grand Hyatt for one night - I also stayed at the Mandarin Oriental and the Pullman on the same trip. I thought the hotel was nice, but of these three 5-star hotels, all located at the same intersection, the Hyatt was the most expensive and my least favorite. The room wasn't quite as nice as the Mandarin and the breakfast wasn't as good. The service wasn't as good as either the Mandarin or the Pullman. The room was larger than the Pullman's. The advantages of the Hyatt are that it's attached to an very upscale mall with tons of dining options, and the lobby is well laid out for business travelers.

Great location with big rooms and facilities”

Live up to the Grand Hyatt name, good 5 star hotel. Very grand lobby with a nice lounge and live music performance at night. Location is good for business travelers. Tight security for those people who are concerned. A very nice shopping mall is connected to the hotel.

Best Location on Jakarta”

Next to this hotel is Plaza Indonesia which is one of the big mall in Jakarta for Upper class, very good swimming pool, and the sauna room with the whirlpool is very nice, the massage is quite cheap for hotel like grand hyatt, but the price is a little expensive.

good location”

very nice hotel for overall. i would rate 10 out of 10 for this hotel since it combince all quality and high standard for all services. it's also easy access to the plaza indonesia and grand indonesia mall. you can find variety of food and shopping places in this area. i am sure many people find this hotel has a very good access to anywhere in jakarta.