Grand Hyatt Jakarta

Jalan M H Thamrin Kav. 28-30, Thamrin, Jakarta, Indonesia, 10350 - See map
Free Wi-Fi
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Grand Hyatt Jakarta

"Near shopping mall and restaurants and food very nice"

Ahn - March 5, 2019

 Grand Hyatt Jakarta
Lobby Grand Hyatt Jakarta
Lobby Grand Hyatt Jakarta
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Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in [24-hour]
Hassle-free check in
Close to Grand Indonesia Mall
Within 190 m of property
See map
Popular landmarks
Plaza Indonesia 50 m
Selamat Datang Monument 190 m
Grand Indonesia Mall 190 m
Mini Space Shuttle Park 200 m
Alun Alun Indonesia 250 m
Embassy of United Kingdom 260 m
EX Mall 280 m
Embassy of Royal Belgian 280 m
Mars Mens Health 290 m
Embassy of the Kingdom of Belgium 320 m
Nearby landmarks
Grand Indonesia Mall 190 m
National Museum 1.95 km
Gambir Train Station Building 2.16 km
National Monument (MONAS) 2.19 km
Jakarta Cathedral 2.99 km
Museum Bank Indonesia 6.38 km
Jakarta Old Town 6.76 km
Ancol Dreamland 7.89 km
Istiqlal Mosque 12.29 km
Beautiful Indonesia in Miniature Park 17.02 km
9.4

Exceptional

Location rating score

Inside city center
Popular neighborhood
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
  • 230 meters to public transportation

  • Airport transfer

  • Located in heart of Jakarta

  • Free Wi-Fi in all rooms!

  • Hot tub

Your dates are popular among travelersPopular destination! Properties in Jakarta are being booked every minute!
Value for money8.3
Location rating9.4
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport10.7 km

Rooms available at Grand Hyatt Jakarta

Excellent
Room comfort & quality
9.0
Grand King
Grand King
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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Club King
Club King
...
  • Room size: 50 m²/538 ft²
  • Street view
  • 1 king bed
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Premier Suite
Premier Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
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Grand Suite
Grand Suite
...
  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
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Club Twin
Club Twin
...
  • Room size: 50 m²/538 ft²
  • Shower and bathtub
  • 2 single beds
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Twin Room
Twin Room
...
  • Room size: 55 m²/592 ft²
  • Street view
  • 2 single beds
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DOUBLE SINGLE USE Single Grand Double or King Room
DOUBLE SINGLE USE Single Grand Double or King Room
...
  • Room size: 49 m²/527 ft²
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Double or Twin Grand Double or King Room
Double or Twin Grand Double or King Room
...
  • Room size: 49 m²/527 ft²
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Club Twin Room
Club Twin Room
...
  • Room size: 50 m²/538 ft²
  • 2 single beds
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Club Twin Room
Club Twin Room
...
  • Room size: 50 m²/538 ft²
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Hyatt Jakarta?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Hyatt Jakarta?

Grand Hyatt Jakarta is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 460000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Grand Hyatt Jakarta has a car park available for guests. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange taxi service.

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Explore the neighborhood

What people love about Grand Hyatt Jakarta

  • 9.6
    Exceptional
    Location

    "Good central location linked to mall."

    Ho

    |

    December 3, 2018

  • 10.0
    Exceptional

    "Just the perfect hotel for work trip!"

    Wendy

    |

    September 12, 2019

  • 10.0
    Exceptional
    Staff 

    "Staff were attentive and friendly."

    Yan

    |

    September 3, 2019

Property ranking|Compared to 2,625 Jakarta properties
See all rankings
Location score
9.4/10
Room comfort score
9.0/10
Room size
68 sqm.
Review score - United States
8.7/10
Better than
99
%
of Jakarta properties
Better than
99
%
of Jakarta properties
Bigger than
98
%
of Jakarta properties
Better than
98
%
of Jakarta properties
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Overall rating:
8.9
Excellent
690 reviews
Cleanliness
9.1
Facilities
9.0
Location
9.4
Read all reviews >
What travelers say they love:
Nice hotel, nice location, overall good.
Suharlim from Indonesia
Family with young children
More about Grand Hyatt Jakarta

More about Grand Hyatt Jakarta

Grand Hyatt Jakarta allows guests to get the most out of their vacation without having to travel too far to enjoy the sights of Jakarta. Grand Hyatt Jakarta consists of a staggering 428 rooms and some of the rooms offer amazing views of the city. With a variety of Western and Asian dishes on offer, there is plenty to choose from at the restaurant. The 5-star luxury hotel also features a beautiful pool amid cottages and adorned with rocks and greenery. Enjoy a game of squash, basketball and tennis in our sports facilities. Guests can also opt for a pamper session at the spa. This property is designed with the guest's comfort and enjoyment in mind, and the team is available to help make that possible. This great location, along with all the amenities and facilities offered, makes this hotel the right choice for visitors to this area. Please enter your dates on our secure online booking form to make a reservation at Grand Hyatt Jakarta Jakarta.

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Most talked about facilities

Food & Dining
28 mentions
Swimming Pool
16 mentions
Housekeeping
15 mentions
Breakfast
11 mentions

What they offer

9.2
Exceptional

"Good size Club room with king size bed."

Yean

|

March 5, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Asian
Continental
Gluten-free
Buffet

Restaurants on site

Grand Cafe
Cuisine:International
Menu:A-la-carte
Sumire
Cuisine:Japanese
C's Steak & Seafood Restaurant
Cuisine:International
Menu:Buffet

Nearby restaurants

Indonesian cuisine
Indonesian cuisine
Bengawan
220 m Indonesian, International, Mexican
Huize Trivelli
950 m Indonesian, International
Palalada
1.3 km Indonesian
American cuisine
American cuisine
Black Steer Restaurant Mall Indonesia
80 m American, European
Benedict
130 m American, Cafe, European
McDonald's Sarinah
200 m American
Asian cuisine
Asian cuisine
Taste Paradise
20 m Asian, Chinese
Soup Restaurant
150 m Asian, Chinese, Soups
Shabu Shabu House
150 m Asian, Japanese

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Grand Hyatt Jakarta from real guests

Provided by verified guests of Agoda
Agoda Reviews (690)Booking.com Reviews (319)
8.9
/
10
Cleanliness9.1
Facilities9.0
Location9.4
Room comfort and quality9.0
Service9.0
Value for money8.3
High score for Jakarta
Rating
9+ Exceptional (185)
8-9 Excellent (76)
7-8 Very Good (66)
6-7 Good (15)
<6 Below Expectation (15)
Time of the year
Mar - May (82)
Jun - Aug (103)
Sep - Nov (74)
Dec - Feb (98)
Don't miss out!Properties in Jakarta are being booked every minute!
All guests (690)
All room types
All languages

Show reviews that mention 

Showing 357 verified guest comments
12345
10.0
Exceptional
Nikolai from Laos
Family with teens
Grand King
Stayed 2 nights in January 2018

Enjoyed this stay in Jakarta, highly recommnded”

I visited Jakarta many times as a stopover on family trips in Indonesia, for the first time in the Grand Hyatt. It was a very pleasant stay, and changed my perspective on Jakarta for the better. Nice rooms, beautiful hotel, clean rooms with good facilities and fast internet, kept clean very well during our stay. Staff interactions were friendly and efficient. The Grand Hyatt awarded my online (Agoda) request for a connecting room which was highly appreciated, and the first hotel on this trip to Indonesia to do so. Intended to write this positive review during my stay; highly recommended hotel.

Reviewed January 05, 2018
9.7
Exceptional
Henry from Singapore
Business traveler
Grand Suite
Stayed 1 night in December 2010

great business hotel”

hotel that enhance your standing and impression to important clients
traffic access to hotel

this is definitely one of the hotels that will give you a good standing and impression to your important clients as grand hyatt jakarta is recognised as the hotel to be seen in when meeting vip clients. rooms are well appointed and clean. facilities are excellent and the hotel is connected to major shopping malls, just next door. the only thing is that at times, traffic around this area can be horrendous, but than, it is jakarta.

Reviewed December 27, 2010
9.7
Exceptional
Alexandro from Indonesia
Solo traveler
Grand Suite
Stayed 1 night in October 2015

Great as Always”

Location, Food and Staff

We have stayed in Grand Hyatt Jakarta for many times, we also dine in the restaurants in Grand Hyatt Jakarta regularly. Highly recommend The Grand Cafe, Sumire, C's and Fountain Lounge. The Food quality is outstanding also the Staff are very well trained. Always had an enjoyable stay in Grand Hyatt Jakarta.

Reviewed December 01, 2015
10.0
Exceptional
Harman from Indonesia
Family with teens
Stayed 2 nights in July 2009

Grand Hyatt Jakarta is the best!”

cleanliness and facilities
the air conditioner in the room

i like the cleanliness of Grand Hyatt Hotel Jakarta. Since Grand Hyatt is close to Plaza Indonesia, me and my family could easily find any restaurants. Also, after the bomb in others hotel in Jakarta, grand Hyatt provided great security for us so that we completely enjoyed our stay there!

Reviewed July 24, 2009
10.0
Exceptional
Clive from New Zealand
Business traveler
Grand Suite
Stayed 2 nights in January 2016

Exceptional service; great conference venue”

Full credit to the management of this hotel for the exceptional quality and training of staff. At every interaction in the hotel, staff were friendly, helpful and professional. It is very rare to get such excellent service - front desk to room cleaning. As a conference venue the Grand Hyatt is an excellent location. Catering and services were faultless. I don't usually write reviews but my experience at the Grand Hyatt was one of the best I have encountered.

Reviewed February 02, 2016
8.7
Excellent
Chang from Malaysia
Business traveler
Stayed 1 night in August 2010

Great Grand Hyatt Stay”

Great Swimming Pool, Comfortable Room, Serve Apple in room
Reception at 1st floor, wifi at USD15 per-day

The Grand Hyatt Jakarta is a high class business hotel that provides the whole range of services. But you pay for those service. That said, the GHJ is a good value. I found the rooms to be fantastic. Very spacious. Very good in-room business facilities, esp. the high-speed Internet (around $16 for 24 hrs). The exercise facilities in Club Olympus are truly excellent. And the proximity of the hotel to Plaza Indonesia and other malls, makes this a convenient place to stay.

Reviewed August 16, 2010
8.7
Excellent
Tim from United States
Business traveler
Stayed 4 nights in September 2009

Grand Hyatt Jakarta Still Grand”

Many pros - rooms fantastic, Club Olympus excellent, proximity to Plaza Indonesia and other malls, service very good. Security okay. Good value
It's a high class business hotel that provides the whole range of services. But you pay for those service.

The Grand Hyatt Jakarta is a high class business hotel that provides the whole range of services. But you pay for those service. That said, the GHJ is a good value. I found the rooms to be fantastic. Very spacious. Very good in-room business facilities, esp. the high-speed Internet (around $16 for 24 hrs). The exercise facilities in Club Olympus are truly excellent. And the proximity of the hotel to Plaza Indonesia and other malls, makes this a convenient place to stay.

Reviewed September 29, 2009
10.0
Exceptional
Neil from Indonesia
Couple
Grand Suite
Stayed 2 nights in September 2011

Great hotel and location”

The room size and service

I would always stay there when in jakarta. Its next to so many malls for shopping. The bar in the hotel plays great music and has live band playing. The staff are so helpful when you need anything and the gym and spa are wonderful. The grand hyatt lives up to its name at his hotel. i would recommend this hotel to all my friends that travel to jakarta. I am looking forward to my next trip there which is very soon.

Reviewed September 23, 2011
9.3
Exceptional
Lisa from Singapore
Couple
Grand Suite
Stayed 3 nights in May 2012

Grand Hotel and friendly service”

Hotel architecture is grand, especially the entrance. Also the room is big with king sized bed,desk,chair, arm chair , all spaciously laid out. Its connected to the big shopping mall, Plaza Indonesia which has many eating outlets and shopping was great! Its also opposite another big Kempinski shopping mall

Grand Hyatt surpassed our expectations of a 5 star hotel. The staff are polite and helpful.They had added service like the guest relations officer escorting you to the room when you first check in and to ensure you know all the amenities in the room. A lot of bottled water is provided complimentary and fruits too. My husband and I also had a massage at their health centre and it was good and reasonably priced (considering its at the Hyatt)

Reviewed May 23, 2012
9.3
Exceptional
Dewi from Indonesia
Family with young children
Grand Suite
Stayed 2 nights in September 2015

Best hotel with Mall”

Mall connection, service, fast room service

Always love Grand Hyatt for its location and view of the fountain and landmarks, service were superb, most hotel didn't bother to make up the room before the guest check out, but grand hyatt nevertheless. They offers constant cleaning service. Good job. Buffet was mediocre and not very good for five star hotel. Too bad. Best of the best is the connected Mall!

Reviewed September 29, 2015
9.2
Exceptional
Nur from Singapore
Family with young children
Grand King
Stayed 3 nights in August 2018

Best location!”

Chose this hotel because of its close proximity to the shopping malls. Great choice! Requested for a room facing the Bundaran. View is awesome at night. Breakfast spread was not spectacular but the location is perfect for a shopping trip in Jakarta. Would definitely come back again. Thanks for the hospitality Hyatt Jakarta!

Reviewed September 18, 2018
8.4
Excellent
Gilbert from Indonesia
Family with young children
Grand King
Stayed 2 nights in December 2020

Old five star hotel with perfect location”

The best thing about this hotel is its perfect location. Situated in central Jakarta with access to Plaza Indonesia (a high end mall in Jakarta). Unfortunately, at the time of our visit, swimming pool is being renovated. Breakfast service is good, however I did expect more from a grand hyatt hotel. The downside was the cleanliness of the room. I can smell dust from the carpet.

Reviewed December 28, 2020
10.0
Exceptional
Ian from United States
Solo traveler
Stayed 2 nights in June 2009

Riview of Grand Hyatt hotel downtown Jakarta”

The best Features of the Hotel was the easy access to the Shopping Mall from within the Hotel. In addition the Hotel was the cleanest and most updated Hotel I have been in here in Jakarta.
The only area of improvement is the Internet speed and Maybe WIFI for the whole building or all floors. Unless you stay on the really high Floors where they offer WIFI.

I stayed at the Hotel Friday and Saturday night to get to see the downtown Jakarta area and do some shopping. The Room looked out over the famous roundabout and many financial buildings. The Clean rooms and clean hotel throughout was a comforting experience. The Main Lobby offers a vaulted ceiling 3-4 stories high and waterfalls running through the stairs up to the 1st Floor. On this 1st floor you will find walking access right into the Plaza Indonesia where there is every store known to man. It was impressive. The Grand Cafe for Breakfast had many dishes to choose from and they make waffles or pancakes right there for you if you want a break from the Indonesian Cuisine. All in all it was a pleasant break from the area where I was before and was heading to.

Reviewed June 18, 2009
9.0
Exceptional
Agus from Indonesia
Couple
Grand Suite
Stayed 1 night in December 2011

Great location, great room”

great location, top notch gym

Our stay at Grand Hyatt was amazing. The hotel is connected to Plaza Indonesia, making it really convenient to go shopping. The room was great. The decor was very modern. The gym was like a mix between gym and spa, which was amazing. The rate was a bit pricey but i think it was worth the price.

Reviewed February 06, 2012
10.0
Exceptional
Nakrit from Thailand
Business traveler
Stayed 2 nights in May 2010

HYATT Jakarta”

Warm welcome since the reception.
Smell in the shower room.

Best hotel in Jakarta ever. I've been in every five stars hotel in Jakarta but I just found the best hotel after my first visit in Hyatt Hotel. Located in the middle of two big malls and easy access to everywhere I have to go. Will go back there again for every trip in Jakarta.

Reviewed May 17, 2010
9.2
Exceptional
Joseph from Australia
Couple
Twin Room
Stayed 3 nights in January 2020

Chinese New Year weekend Jan 2020”

The Grand Hyatt's we have stayed at always exudes charm and splendor. This one was no different. The foyer was elegantly decorated for Chinese New Year and highly instagrammable! Rooms were super spacious (around 40sqm). The carpets are showing signs of age but everything was clean and worked fine. And a nice touch is the bowl of fresh fruit. Breakfast buffet was quite extensive with local delights included. The hotel is located next to 2 huge malls, Plaza Indonesia and Grand Indonesia. There also some local markets operating on weekends. No shortage of restaurants to cater for all budgets. St Theresa's is a delightful catholic church, 10 min walk. Both check-in/out was smooth, courteous and efficient. The staff are very polite and cheerful. Nothing is too much trouble. Burgundy bar has selected drinks at half-price during Happy Hour. Worth a visit. Very enjoyable stay. Tip: try the Soup Buntut - a local delicacy, oxtail soup. Delicious!

Reviewed February 02, 2020
8.0
Excellent
Jeremy from United States
Solo traveler
Grand Suite
Stayed 1 night in January 2016

Good but Not Great”

Location

I stayed at the Grand Hyatt for one night - I also stayed at the Mandarin Oriental and the Pullman on the same trip. I thought the hotel was nice, but of these three 5-star hotels, all located at the same intersection, the Hyatt was the most expensive and my least favorite. The room wasn't quite as nice as the Mandarin and the breakfast wasn't as good. The service wasn't as good as either the Mandarin or the Pullman. The room was larger than the Pullman's. The advantages of the Hyatt are that it's attached to an very upscale mall with tons of dining options, and the lobby is well laid out for business travelers.

Reviewed January 15, 2016
9.0
Exceptional
Timoty from Singapore
Couple
Grand Suite
Stayed 2 nights in May 2011

Great location with big rooms and facilities”

Connected to a nice shopping mall, great restaurants and huge rooms

Live up to the Grand Hyatt name, good 5 star hotel. Very grand lobby with a nice lounge and live music performance at night. Location is good for business travelers. Tight security for those people who are concerned. A very nice shopping mall is connected to the hotel.

Reviewed May 26, 2011
8.0
Excellent
Ronny from Indonesia
Couple
Grand Suite
Stayed 1 night in July 2011

Best Location on Jakarta”

Location in the central of Jakarta City

Next to this hotel is Plaza Indonesia which is one of the big mall in Jakarta for Upper class, very good swimming pool, and the sauna room with the whirlpool is very nice, the massage is quite cheap for hotel like grand hyatt, but the price is a little expensive.

Reviewed September 09, 2011
10.0
Exceptional
Nakrit from Thailand
Business traveler
Grand King
Stayed 1 night in July 2011

good location”

very nice hotel for overall. i would rate 10 out of 10 for this hotel since it combince all quality and high standard for all services. it's also easy access to the plaza indonesia and grand indonesia mall. you can find variety of food and shopping places in this area. i am sure many people find this hotel has a very good access to anywhere in jakarta.

Reviewed August 15, 2011
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