Grand Hyatt Jakarta

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Jl. M.H. Thamrin, Thamrin, Jakarta, Indonesia, 10350

Highlights

Sparkling clean

Located in heart of Jakarta

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurant

Bar

About us

Grand Hyatt Jakarta is a serene oasis with a stunning outdoor pool surrounded by lush gardens, ideal for relaxation. Guests can indulge in diverse culinary delights at five exceptional restaurants. The vibrant atmosphere, complemented by a modern art collection, combines comfort and culture for travelers. Located in the lively Thamrin area, Grand Hyatt Jakarta offers easy access to luxury shopping, fine dining, and cultural landmarks. Relax with exclusive amenities like a swimming pool, steam room, and chic bar. Modern rooms feature air conditioning and private balconies, with some offering stunning city or pool views. Grand Indonesia Mall is just 215 meters away, and Sarinah Thamrin Plaza is 705 meters from the hotel, perfect for two travelers seeking shopping and urban experiences. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

15 travelers have booked today.

Location 9.6
Cleanliness 9.3
Facilities 9.3
Service 9.2

Based on 2,386 verified reviews

Location

9.6

Cleanliness

9.3

Facilities

9.3

Service

9.2

Room comfort and qua...

8.9

Value for money

8.7

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Nearest transportation options

Bundaran HI MRT Station is within 0.22 km

Dukuh Atas BNI MRT Station is within 0.8 km

See map

9.6Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
More details on walking
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There are 219 places in walking distance!

Parking
FREE
Walkable places
Plaza Indonesia
60 m
Welcome Statue
180 m
Selamat Datang Monument
180 m
Grand Indonesia Mall
220 m
Mini Space Shuttle Park
220 m
Popular landmarks
National Museum
1.9 km
Gambir Train Station Building
2.1 km
National Monument (MONAS)
2.2 km
Istiqlal Mosque
2.8 km
Jakarta Cathedral
3.0 km
Closest landmarks
Embassy of United Kingdom
240 m
Embassy of Royal Belgian
270 m
Grand Indonesia
300 m
Embassy of the Kingdom of Belgium
310 m
Mars Mens Health
310 m

Good to know

Value for money8.7
Location rating9.6
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport10.7 km

Rooms available at Grand Hyatt Jakarta

Excellent
Room comfort & quality

8.9

Presidential Suite
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  • City view
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Diplomatic Suite
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  • Room size: 170 m²/1830 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Capital Suite With City View
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  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier Suite
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  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Capital Suite with Bundaran View
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  • Room size: 100 m²/1076 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Suite with Bundaran View
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  • Room size: 75 m²/807 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed With Bundaran View
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  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed with Club Access
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  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Family With City View
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  • Room size: 50 m²/538 ft²
  • City view
  • 1 sofa bed
Enter dates to see prices
2 Twin Beds With Club Access And Bundaran View
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  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

Grand Hyatt Jakarta has a large selection of cuisines and food options for you to choose from while spending your holiday at this property, which include International cuisine, Buffet in restaurant, Asian cuisine, Western cuisine, Vegetarian restaurant, and Chinese cuisine.

Yes! Grand Hyatt Jakarta features fitness center that is conveniently located on site, catering to your active needs to stay fit and healthy while on holiday. For more details, please contact the property for more information.

Yes! Grand Hyatt Jakarta offers dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your best in your favorite outfit. Please contact the property for more information.

While lounging at Grand Hyatt Jakarta, enjoy your evening or night out at Face Bar, BB's Bar, and Paprika Wine Bar to get the most out of your nightlife.

Grand Hyatt Jakarta has a total of 415 rooms.

Past solo travelers that have stayed at this property have given Grand Hyatt Jakarta an average rating of 9.0. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

Past families with older children that have stayed at this property have given Grand Hyatt Jakarta an average rating of 9.3. You can look into more detailed customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is Bundaran HI MRT Station, 218.12 m away from Grand Hyatt Jakarta.

Grand Hyatt Jakarta’s community is Thamrin which consists of popular restaurants such as Sana Sini Restaurant, Social House, and Shabu-Shabu Letasu.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may ask for early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

More about Grand Hyatt Jakarta

More about Grand Hyatt Jakarta

Experience Luxury and Comfort at Grand Hyatt Jakarta

Nestled in the vibrant heart of Jakarta, Indonesia, the Grand Hyatt Jakarta offers a perfect blend of modern elegance and timeless hospitality. Built in 1991 and recently renovated in 2020, this luxurious hotel boasts 415 spacious rooms designed to provide guests with utmost comfort and style. Whether you're here for business or leisure, you'll appreciate the hotel's convenient location just 45 minutes from the airport, making your travel seamless and stress-free. Guests can enjoy flexible check-in from 3:00 PM and a relaxed check-out time until 12:00 PM, allowing for a leisurely start or finish to your day. The Grand Hyatt Jakarta is family-friendly, welcoming children aged 6 to 12 to stay free of charge, ensuring a memorable stay for guests traveling with loved ones. With its exceptional amenities and warm Indonesian hospitality, this hotel promises an unforgettable experience in the bustling capital city.









Convenience Facilities at Grand Hyatt Jakarta

At Grand Hyatt Jakarta, guests can enjoy a range of convenience facilities that make their stay truly hassle-free. The hotel offers a laundry service, allowing guests to keep their clothes fresh and clean throughout their stay. Whether it's a quick refresh or a complete wash, the efficient and professional staff will take care of all laundry needs. The concierge at Grand Hyatt Jakarta is dedicated to providing personalized service and ensuring that guests have a memorable stay. From arranging transportation to making restaurant reservations, the concierge is always ready to assist with any requests. Whether it's recommendations for local attractions or assistance with travel arrangements, the knowledgeable and friendly team is there to make every guest's stay as convenient and enjoyable as possible. For those in need of dry cleaning services, Grand Hyatt Jakarta offers a reliable and efficient solution. Guests can have their clothes dry cleaned and returned to them in pristine condition, saving them time and effort during their stay. With attention to detail and a commitment to quality, the hotel's dry cleaning service ensures that guests can always look their best. With these convenient facilities, Grand Hyatt Jakarta goes above and beyond to provide a seamless and enjoyable experience for every guest. Whether it's taking care of laundry needs, assisting with travel arrangements, or providing reliable dry cleaning services, the hotel ensures that guests have everything they need for a comfortable and stress-free stay.

Convenient Airport Transfer at Grand Hyatt Jakarta

At Grand Hyatt Jakarta, we understand the importance of a seamless travel experience, which is why we offer convenient airport transfer services for our guests. Upon your arrival at Jakarta Soekarno-Hatta International Airport, our friendly and professional staff will be waiting to greet you and assist with your luggage. Sit back and relax in our comfortable and air-conditioned vehicles as we transport you to the hotel, ensuring a hassle-free journey. Our airport transfer services are available 24 hours a day, making it convenient for guests arriving at any time. Whether you are traveling alone or with a group, we have a range of vehicles to accommodate your needs. Our experienced drivers are well-versed with the city's roadways, ensuring a smooth and efficient journey to the hotel. With our reliable airport transfer services, you can start your stay at Grand Hyatt Jakarta with ease, knowing that your journey from the airport to the hotel is taken care of. Situated in the heart of Jakarta, our hotel is just a short drive away from the airport, allowing you to quickly settle in and begin exploring the vibrant city.





Indulge in Exquisite Culinary Delights at Grand Hyatt Jakarta

At Grand Hyatt Jakarta, dining is not just a meal, but an experience to remember. With a variety of world-class dining options, this hotel offers an unparalleled culinary journey for its guests. The hotel's signature restaurant, C's Steak and Seafood, is a haven for meat and seafood lovers. Indulge in prime cuts of steak, fresh seafood, and an extensive selection of wines, all served in a stylish and elegant setting. For those seeking a taste of authentic Indonesian cuisine, Sumire Japanese Restaurant is a must-visit. Savor traditional Japanese dishes prepared with the finest ingredients, while enjoying the serene ambiance of the restaurant. Additionally, Grand Café offers an international buffet spread that caters to all tastes. From Asian delicacies to Western favorites, guests can indulge in a wide range of culinary delights. Whether you're looking for a fine dining experience or a casual meal, Grand Hyatt Jakarta has it all.

Luxurious Room Options at Grand Hyatt Jakarta

Discover an array of elegant and spacious accommodations at Grand Hyatt Jakarta, designed to cater to every traveler’s preference. Choose from the expansive Premier Suite spanning 100 square meters with a plush King Bed, or opt for the sophisticated Capital Suite with City View, also 100 square meters of refined comfort. For those seeking stunning vistas, select rooms like the Bundaran View suites, including the 50-square-meter King Bed with Bundaran View and the 75-square-meter Grand Suite with Bundaran View, offering breathtaking cityscapes. Families and groups can enjoy the 50-square-meter Family Rooms with City or Bundaran Views, featuring cozy Sofa Beds and two Twin Beds, perfect for a comfortable stay with loved ones. For the ultimate indulgence, the Presidential Suite provides an impressive 315 square meters of luxurious living space with two Single Beds, ideal for special occasions or high-level business stays.

Explore the Vibrant Neighborhood of Thamrin in Jakarta

Nestled in the heart of Jakarta, the Grand Hyatt Jakarta offers an unparalleled experience in the bustling neighborhood of Thamrin. Known as the city's central business district, Thamrin is a vibrant and dynamic area that seamlessly blends modernity with Indonesian traditions. As you step out of the hotel, you'll find yourself surrounded by a myriad of shopping malls, high-end boutiques, and trendy restaurants. The iconic Plaza Indonesia and Grand Indonesia Shopping Town are just a stone's throw away, offering a shopper's paradise with a wide range of international and local brands. Indulge in a shopping spree or simply immerse yourself in the lively atmosphere of these bustling malls. Thamrin is not only a shopper's haven but also a cultural hub. Visit the National Museum of Indonesia to delve into the rich heritage and history of the country. Explore the nearby Istiqlal Mosque, the largest mosque in Southeast Asia, and marvel at its stunning architecture. For a taste of local flavors, head to the nearby Jalan Sabang, a famous street food destination where you can savor authentic Indonesian delicacies. Whether you're a business traveler or a leisure seeker, Thamrin has something to offer for everyone. Experience the energy and charm of this vibrant neighborhood while staying at the Grand Hyatt Jakarta.

Traveling to Grand Hyatt Jakarta from the Nearest Airports

Located in the heart of Jakarta's bustling Thamrin district, Grand Hyatt Jakarta offers a luxurious and convenient stay for both business and leisure travelers. Getting to the hotel from the nearest airports is a breeze, thanks to the well-connected transportation options available. If you are arriving at Soekarno-Hatta International Airport, the most common gateway to Jakarta, you have several transportation choices to reach Grand Hyatt Jakarta. The fastest and most convenient option is to take a taxi or a ride-sharing service, which will take approximately 45 minutes, depending on traffic conditions. Alternatively, you can also opt for the airport shuttle service provided by the hotel, which offers a comfortable and hassle-free journey. For travelers arriving at Halim Perdanakusuma International Airport, located closer to the city center, the journey to Grand Hyatt Jakarta is even shorter. A taxi or ride-sharing service will take around 30 minutes, allowing you to reach the hotel quickly and start your Jakarta adventure. Once you arrive at Grand Hyatt Jakarta, you will be greeted by its elegant and modern ambiance, world-class amenities, and attentive staff. The hotel offers spacious and well-appointed rooms, a variety of dining options, a fitness center, a spa, and a swimming pool. With its central location, you'll also have easy access to Jakarta's top attractions, shopping malls, and business districts. Whether you're visiting Jakarta for business or leisure, Grand Hyatt Jakarta ensures a memorable and comfortable stay.

Discover the Vibrant Surroundings of Grand Hyatt Jakarta

Situated in the heart of Jakarta, Grand Hyatt Jakarta offers guests a prime location surrounded by several notable landmarks and attractions. Just steps away from the hotel, guests can explore the bustling General Soedirman Street, a vibrant thoroughfare known for its lively atmosphere and numerous shopping and dining options. Whether you're looking for trendy boutiques, local street food, or upscale restaurants, General Soedirman Street has it all. Another nearby landmark worth visiting is the Welcome Statue, located just a short stroll from the hotel. This iconic statue serves as a symbol of Jakarta's warm hospitality and is a popular spot for tourists to take photos and soak in the city's vibrant energy. With its intricate design and impressive size, the Welcome Statue is a must-see attraction for visitors to Jakarta. During your stay at Grand Hyatt Jakarta, you'll have easy access to these landmarks and attractions, allowing you to immerse yourself in the lively spirit of the city. Whether you're a shopaholic, a food enthusiast, or a culture seeker, the surrounding area offers something for everyone to enjoy.





A Culinary Haven in the Heart of Jakarta

Grand Hyatt Jakarta is surrounded by a plethora of dining options that will satisfy even the most discerning food enthusiasts. Just steps away from the hotel, you will find a variety of restaurants that offer a diverse range of cuisines. Indulge in the rich flavors of Indonesian cuisine at Nasi Goreng Kambing Kebon Sirih and Seribu Rasa Menteng, or savor the authentic taste of Japanese cuisine at Genki Sushi - Grand Indonesia. For those craving international flavors, Plataran Menteng and Penang Bistro - Kebon Sirih are excellent choices. Whether you are in the mood for a hearty seafood feast at Pelangi Seafood Menteng or a delightful hot pot experience at Shabu-Shabu Letasu, the options are endless. With such a vibrant culinary scene right at your doorstep, Grand Hyatt Jakarta is the perfect base for food lovers to embark on a gastronomic adventure in Jakarta.





Luxury at an Affordable Price: Grand Hyatt Jakarta's Room Rates

When it comes to luxury accommodation in Jakarta, Grand Hyatt Jakarta stands out as a top choice. With an average room price of $231, this hotel offers a premium experience that is worth every penny. Compared to the average price of a hotel room in Jakarta, which is only $44, Grand Hyatt Jakarta provides exceptional value for money. At Grand Hyatt Jakarta, guests can indulge in spacious and elegantly designed rooms that are equipped with modern amenities and offer stunning city views. The hotel's attention to detail and commitment to providing a luxurious stay is evident in every aspect, from the plush bedding to the stylish furnishings. While the average price of a hotel room in Jakarta may seem more budget-friendly, Grand Hyatt Jakarta's higher price is justified by the unparalleled level of service and opulence it offers. Whether you're a business traveler or a leisure seeker, this hotel ensures a memorable stay that exceeds expectations. So why settle for the ordinary when you can experience the extraordinary at Grand Hyatt Jakarta?

Excellent Stay with Friendly Staff and Convenient Location

Grand Hyatt Jakarta offers a truly remarkable experience with its friendly and attentive staff, along with its prime location. Guests have raved about the exceptional service provided by the hotel's staff, who are always ready to assist and ensure a pleasant stay. The interactions with the staff are described as friendly and efficient, leaving guests feeling well taken care of. The hotel itself is praised for its nice ambiance and convenient location. Guests appreciate the comfortable beds, which guarantee a restful night's sleep. The hotel's central location is also a major plus, allowing guests to easily explore the vibrant city of Jakarta. Check-in is a breeze, with guests mentioning the quick and efficient process. Families traveling with children have found the rooms to be spacious and comfortable, accommodating their needs perfectly. In addition to the excellent facilities, the staff's friendliness and helpfulness have left a lasting impression on guests. Overall, Grand Hyatt Jakarta is highly recommended for a great stay in Jakarta.

Exquisite Comfort and Exceptional Staff Performance at Grand Hyatt Jakarta

Grand Hyatt Jakarta is a luxurious haven in the heart of Jakarta, Indonesia, where guests are treated to an unparalleled level of comfort and exceptional service. With an impressive overall rating of 9.0, this hotel has consistently delighted travelers with its impeccable standards and attention to detail. One of the standout features of Grand Hyatt Jakarta is its commitment to ensuring guest comfort. With an impressive rating of 9.0 for comfort, guests can expect spacious and well-appointed rooms that provide a serene retreat from the bustling city. The hotel's plush beds, luxurious linens, and thoughtful amenities create a cozy and inviting atmosphere, allowing guests to unwind and recharge after a long day of exploring Jakarta. Another aspect that sets Grand Hyatt Jakarta apart is its exceptional staff performance, rated at an impressive 9.1. The dedicated team goes above and beyond to ensure that every guest's needs are met with utmost care and professionalism. From the warm welcome at check-in to the attentive service throughout the stay, the staff at Grand Hyatt Jakarta consistently exceeds expectations. Whether it's providing insightful recommendations for local attractions or attending to special requests, the staff's commitment to delivering personalized and memorable experiences is truly commendable. In addition to its exquisite comfort and exceptional staff performance, Grand Hyatt Jakarta offers a range of outstanding facilities and amenities. With a rating of 9.1 for facilities, guests can enjoy access to a state-of-the-art fitness center, a rejuvenating spa, and a stunning outdoor pool, providing ample opportunities for relaxation and wellness. Furthermore, the hotel's renowned dining options, rated at 8.4, offer a culinary journey that satisfies even the most discerning palates. With its prime location in the heart of Jakarta and a rating of 9.4 for location, Grand Hyatt Jakarta is the perfect base for exploring the vibrant city. Guests can easily access popular attractions, shopping districts, and cultural landmarks, ensuring a memorable and convenient stay. Overall, Grand Hyatt Jakarta's positive customer ratings speak volumes about its commitment to providing an exceptional experience. From the exquisite comfort of its rooms to the exceptional staff performance and outstanding facilities, this hotel truly embodies luxury and hospitality at its finest.

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Amenities and facilities

Exceptional9.3

Facilities

Most talked about facilities

Languages spoken
  • English
  • Indonesian
Family
  • Children's books and toys
Accessibility
  • Elevator
  • Parking spaces for cars self-parking facility
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Garden
  • Gym/fitness
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Desserts in restaurant
  • Fruits/snacks
  • Halal breakfast
  • International cuisine in restaurant
  • Kitchenette
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Vegetarian restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Essential condiments
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Safety deposit boxes
  • Salon
  • Seminars
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
  • Kids cutlery
  • Kids safety features
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Bathtub
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Smoke detector
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Gluten-free
  • Buffet
Restaurants on site
Grand Cafe
  • Cuisine: International
  • Menu: A-la-carte
Sumire
  • Cuisine: Japanese
C's Steak & Seafood Restaurant
  • Cuisine: International
  • Menu: Buffet

Location

Jl. M.H. Thamrin, Thamrin, Jakarta, Indonesia, 10350

Exceptional9.6

Location

Airports
  • Halim Perdanakusuma International Airport (HLP)
    10.7 km
  • Soekarno-Hatta International Airport (CGK)
    20.0 km
Public transportation
  • Bundaran HI MRT Station
    220 m 3 min walk
  • Dukuh Atas BNI MRT Station
    800 m
Hospital or clinic
  • Amin
    590 m
Shopping
  • Grand Indonesia Mall
    220 m
Convenience store
  • Indomaret
    450 m
Cash withdrawal
  • ATM
    80 m

What's nearby

Popular landmarks
  • Grand Indonesia Mall
    220 m
  • National Museum
    1.9 km
  • Gambir Train Station Building
    2.1 km
  • National Monument (MONAS)
    2.2 km
  • Istiqlal Mosque
    2.8 km
  • Jakarta Cathedral
    3.0 km
  • Museum Bank Indonesia
    6.4 km
  • Jakarta Old Town
    6.8 km
  • Ancol Dreamland
    7.9 km
  • Beautiful Indonesia in Miniature Park
    17.0 km
Nearby landmarks
  • Plaza Indonesia
    60 m
  • Welcome Statue
    180 m
  • Selamat Datang Monument
    180 m
  • Grand Indonesia Mall
    220 m
  • Bundaran HI MRT Station
    220 m
  • Mini Space Shuttle Park
    220 m
  • Embassy of United Kingdom
    240 m
  • Embassy of Royal Belgian
    270 m
  • Galeri Indonesia Kaya
    270 m
  • EX Mall
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Check-in until23:59
Getting around
  • Travel time to airport (minutes)45
  • Airport transfer fee70 USD
Extras
  • Breakfast charge (unless included in room price)18 USD
The property
  • Year property opened1991
  • Number of floors26
  • Number of rooms 415
  • Most recent renovation2020
  • Non-smoking rooms/floorsyes
  • Number of restaurants5
  • Number of bars/lounges1

Property announcements

The property is undergoing renovation on limited guestroom floors. Noisy work is expected between 09:00 AM and 05:00 PM every day, and intermittent noise is expected during weekends and public holidays.

Reviews of Grand Hyatt Jakarta from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.1

Exceptional

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 9.2
  • 10
  • 9.6
  • 10
  • 9.6
  • 10
  • 10
  • 10
  • 9.6

Most recent

  • Location score 9.6 out of 10 and is a high score in Jakarta
    Location9.6
  • Cleanliness score 9.3 out of 10 and is a high score in Jakarta
    Cleanliness9.3
  • Facilities score 9.3 out of 10 and is a high score in Jakarta
    Facilities9.3
  • Service score 9.2 out of 10 and is a high score in Jakarta
    Service9.2
  • Room comfort and quality score 8.9 out of 10 and is a high score in Jakarta
    Room comfort and quality8.9
  • Value for money score 8.7 out of 10 and is a high score in Jakarta
    Value for money8.7
High score for Jakarta

Rating

9+ Exceptional (392)
8-9 Excellent (96)
7-8 Very Good (76)
6-7 Good (17)
<6 Below Expectation (20)

Review summary

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This hotel is situated in a great location with easy access to shopping malls and landmarks. Guests have praised the excellent and friendly staff hospitality, and have enjoyed the fantastic facilities including the pool, sauna, and gym. The rooms are spacious and comfortable with top amenities, and guests have mentioned the delicious food options with a good breakfast variety. Overall, guests have had a pleasant and comfortable stay at this hotel.

Service may fluctuate and check-in times could be lengthy; call ahead to confirm reservation.

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Showing 602 verified guest comments
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  1. 10.0
    Exceptional
    Muhammad from Malaysia
    Family with young children
    1 King Bed with City View
    Stayed 1 night in June 2025

    “A Perfect Family Getaway – Comfort, Luxury, and Smiles All Around!”

    From the moment we arrived at Grand Hyatt Jakarta, we were treated with warmth, care, and genuine hospitality. Traveling with small kids can be a challenge, but this hotel made everything feel effortless. The check-in was smooth, and the staff went out of their way to make our children feel welcome — from offering welcome treats to making sure we had everything we needed for a comfortable family stay. The room was spacious, immaculately clean, and beautifully designed, with thoughtful touches that made it feel like a home away from home. The view of the city skyline was stunning, especially at night. We especially appreciated the crib and child-friendly amenities that were already prepared in the room upon arrival. The pool area was a highlight for our kids — safe, clean, and fun! We also enjoyed the variety at the breakfast buffet, which catered to both adult and child-friendly palates. The chefs even offered to prepare off-menu items to suit our kids' preferences — a truly thoughtful touch. What stood out the most was the service. Every staff member we encountered was kind, attentive, and genuinely interested in making our stay enjoyable. It’s rare to find luxury paired so naturally with such heartfelt hospitality. We left feeling refreshed, happy, and already planning our next visit. Thank you, Grand Hyatt Jakarta, for making our family holiday so special!

    Reviewed June 22, 2025
  2. 10.0
    Exceptional
    Alexander from Indonesia
    Couple
    1 King Bed with City View
    Stayed 1 night in September 2025

    “Comfortable hotel with perfect service”

    Check-in was earlier, we could get the room right away. The receptionist was very helpful and friendly. Thank you. We could rest because of the exhausting long-haul flight. The room is large and clean. Everything is complete in the room, the air conditioning is cool, and all the facilities are new and well-maintained. The bathroom is large with 2 luxurious and bright sinks. We really enjoyed the romantic atmosphere of our room and we will come back to stay here again. Home sweet home...

    Reviewed September 23, 2025
    Auto-translated through generative A.I.
  3. 10.0
    Exceptional
    Benazir from Singapore
    Couple
    1 King Bed with City View
    Stayed 2 nights in August 2025

    “Ad hoc stay due to health condition ”

    Had to stay at jakarta due to my health condition. Grand hyatt live up to their 5 star hospitality. Altho I did not manage to use their facilities or a chance to have their breakfast but the room wise it's very spacious and comfortable, equipped with all essential necessities. It's connected to Plaza Indo, so it's easy to get food and groceries. Also easy to grab order anytg, the concierge will call u when ur things arrive and even offer to bring up to ur room. For the room size, and service, it's worth the price for city stay in Jakarta.

    Reviewed August 27, 2025
  4. 10.0
    Exceptional
    Richard from Australia
    Solo traveler
    1 King Bed with City View
    Stayed 2 nights in September 2025

    “Exceptional Stay Experience ”

    An outstanding stay with excellent airport access and a range of amenities that made every moment enjoyable. the spacious rooms offer stunning views enhancing the overall experience, while the cleanliness throughout the property was impeccable. Staff were attentive and friendly contributing to a welcoming atmosphere, the location was perfect for exploring nearby attractions making it easy to enjoy everything the area has to offer.

    Reviewed September 26, 2025
  5. 8.4
    Excellent
    Zaki from Malaysia
    Family with young children
    1 King Bed Family With Bundaran View
    Stayed 3 nights in May 2025

    “Perfect Family Stay in the Heart of Jakarta!”

    We had a wonderful 3-nights stay at the Grand Hyatt Jakarta as a family of three with our 12-year-old, and it truly exceeded our expectations. The location is unbeatable—right in the city center and directly connected to Plaza Indonesia, which made shopping, dining, and exploring incredibly convenient. Our room was spacious, spotless, and had a beautiful view of the iconic Bundaran HI fountain. The staff were warm, professional, and went out of their way to ensure we were comfortable—especially thoughtful with our child, offering extra amenities and treats that made him feel special. The breakfast buffet was excellent, with a wide selection to please both adults and kids. We also enjoyed relaxing by the pool after a long day out, and the gym facilities were top-notch. Overall, Grand Hyatt Jakarta offers luxury, convenience, and family-friendly service. Highly recommended for families visiting the city!

    Reviewed June 01, 2025

    Dear Mr. Zaki, Thank you for your five-star rating and feedback. We are glad to hear that you enjoyed your experience at Grand Hyatt Jakarta. We hope to welcome you back soon to experience our newly renovated rooms and facilities. Please visit grandhyattjakarta.com for more information. Best regards, The management of Grand Hyatt Jakarta

    Responded June 10, 2025
    Grand Hyatt Jakarta
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