Grand Hyatt Jakarta
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8.9
Excellent
/10
(603 reviews)See what guests said
See map
9.3
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
  • Plaza Indonesia50 m
  • National Museum1.92 km
  • National Monument2.15 km
  • Istiqlal Mosque2.84 km
  • Central Park Mall3.86 km
  • Jakarta History Museum6.57 km
  • Dunia Fantasi Theme Park (Ancol)7.85 km
  • Baywalk Pluit Mall9.86 km
  • Waterbom Jakarta12 km
  • Taman Mini Indonesia Indah14.58 km
  • Free Wi-Fi

    Grand Hyatt Jakarta

    Jalan M H Thamrin Kav. 28-30, Thamrin, Jakarta, Indonesia, 10350 - See map

    This property is in high demand!

    Booked 31 times

    "The Grand Hyatt awarded my online (Agoda) request for a connecting room which was highly appreciated, and the first hotel on this trip to Indonesia to..."
    Nikolai - January 5, 2018
    Exceptional reputation
    Recommended by 94% of guests
    Exceptional cleanliness
    9.0 rating for cleanliness
    Exceptional facilities on premise
    9.0 facilities on premise
    Exceptional comfort
    9.0 room quality and comfort
    • 980 meters to public transportation

    • Airport transfer

    • Located in heart of Jakarta

    • Free Wi-Fi in all rooms!

    • Hot tub

    Cheaper than 94% of all properties in Jakarta in the last 24 hoursCompared to 8,462 Jakarta properties at Agoda for various dates
    Property ranking|Compared to 8,462 Jakarta properties
    See all rankings
    Location score
    9.3/10
    Service score
    8.9/10
    Cleanliness score
    9.0/10
    Room comfort score
    9.0/10
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
    Better than
    99
    %
    of Jakarta properties
    Value for money8.2
    Location rating9.3
    Nearest airportHalim Perdanakusuma International Airport (HLP)
    Distance to airport10.7 km

    Rooms available at Grand Hyatt Jakarta

    9.0
    Excellent
    Room comfort & quality
    Grand King
    Grand King
    ...
    • Room size: 50 m²/538 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Club King
    Club King
    ...
    • Room size: 50 m²/538 ft²
    • Street view
    • 1 king bed
    Enter dates to see prices
    Grand Suite
    Grand Suite
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Premier Suite
    Premier Suite
    ...
    • Room size: 100 m²/1076 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Club Twin
    Club Twin
    ...
    • Room size: 50 m²/538 ft²
    • Street view
    • 2 single beds
    Enter dates to see prices
    Twin Room
    Twin Room
    ...
    • Room size: 55 m²/592 ft²
    • Street view
    • 2 single beds
    Enter dates to see prices
    SUITE Premiere Suite Room
    SUITE Premiere Suite Room
    ...
      Enter dates to see prices
      DOUBLE SINGLE USE Single Grand Double or King Room
      DOUBLE SINGLE USE Single Grand Double or King Room
      ...
      • Room size: 49 m²/527 ft²
      Enter dates to see prices
      Double Single Use Premier
      Double Single Use Premier
      ...
        Enter dates to see prices
        Double Single Use Club
        Double Single Use Club
        ...
          Enter dates to see prices

          What people love about Grand Hyatt Jakarta

          • 9.6
            Exceptional
            Location

            "Good central location linked to mall."

            Ho

            |

            December 3, 2018

          • 8.4
            Excellent

            "overall it was a great experience."

            Aaron

            |

            January 6, 2018

          • 8.8
            Excellent
            Staff 

            "Front office staff were efficient."

            Rina

            |

            May 4, 2017

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          More about Grand Hyatt Jakarta

          More about Grand Hyatt Jakarta

          9.2
          Exceptional

          "Near shopping mall and restaurants and food very nice."

          Rabitahui

          |

          February 22, 2018

          An overview

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          Most talked about facilities

          Food & Dining
          28 mentions
          Swimming Pool
          16 mentions
          Housekeeping
          15 mentions
          Breakfast
          11 mentions

          What they offer

          9.2
          Exceptional

          "I will keep on staying in Hyatt for the future visit"

          Rabitahui

          |

          February 22, 2018

          View all reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Food and dining

          Breakfast options

          Asian

          Restaurants on site

          Grand Cafe
          Cuisine:International
          Menu:A-la-carte
          Sumire
          Cuisine:Japanese
          C's Steak & Seafood Restaurant
          Cuisine:International
          Menu:Buffet

          Nearby restaurants

          Indonesian cuisine
          Indonesian cuisine
          Bengawan
          220 m Indonesian, International, Mexican
          Huize Trivelli
          950 m Indonesian, International
          Palalada
          1.3 km Indonesian
          American cuisine
          American cuisine
          Black Steer Restaurant Mall Indonesia
          80 m American, European
          Benedict
          130 m American, Cafe, European
          McDonald's Sarinah
          200 m American
          Asian cuisine
          Asian cuisine
          Taste Paradise
          20 m Asian, Chinese
          Soup Restaurant
          150 m Asian, Chinese, Soups
          Shabu Shabu House
          150 m Asian, Japanese

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          Property's guest policies

          Show less

          Some helpful facts

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          Reviews of Grand Hyatt Jakarta from real guests

          Overall rating
          8.8
          Excellent
          From 943 reviews
          Provided by verified guests of
          Agoda Reviews (603)Booking.com Reviews (340)
          Rating via Agoda8.9
          /
          10
          Cleanliness9.0
          Facilities9.0
          Location9.3
          Room comfort and quality9.0
          Service8.9
          Value for money8.2
          High score for Jakarta
          Rating
          9+ Exceptional (173)
          8-9 Excellent (74)
          7-8 Very Good (64)
          6-7 Good (14)
          <6 Below Expectation (15)
          Time of the year
          Mar - May (80)
          Jun - Aug (103)
          Sep - Nov (73)
          Dec - Feb (84)
          All guests (603)
          All room types
          All languages

          Show reviews that mention 

          Showing 340 verified guest comments
          12345
          7.6
          Very good
          Kooswardini from Indonesia
          Couple
          Grand King
          Stayed 2 nights in July 2019

          Old hotel, old design”

          Quite cheap compared other hotels in the location but really old hotel. Bed is hard, design is old, the air in the room from the aircon also feels musty and stuffy. The only good thing I love is that it has a direct acess to Plz indonesia

          Reviewed July 17, 2019
          8.8
          Excellent
          DONNA from Indonesia
          Family with teens
          Grand King
          Stayed 1 night in June 2019

          Relaxing Hotel in the middle of Crowded City”

          We were happy with the hotel. The staff are kind and helpful. 5th Floor is fabulous with all the greenish planted. Relaxing environment in the crowded city. Locatioan was exactly in the central of Jakarta, and since it was Idul Fitri holiday the trafic was slow so it was nice to walj around infront of the hotel.

          Reviewed June 08, 2019
          10.0
          Exceptional
          Dino
          Couple
          Grand King
          Stayed 4 nights in April 2019

          Was there for a wedding ”

          We were there for a wedding in Jakarta, the location was great and the hotel room was fantastic the staff were great and overall it was a great weekend. We came during the election weekend rally and the staff were very helpful with any information needed to get around the city.

          Reviewed May 03, 2019
          9.2
          Exceptional
          Yong from South Korea
          Solo traveler
          Grand King
          Stayed 3 nights in July 2019

          Fantastic location, great value, amazing staff”

          All the staff were extremely pleasant and very helpful whenever I had a question or request.

          Reviewed July 16, 2019
          9.2
          Exceptional
          Hasan from Kuwait
          Business traveler
          Grand King
          Stayed 3 nights in October 2018

          Good hotel”

          The hotel located in the business area if Jakarta. Easy access to the Plaza Indonesia and Grand Indonesia shopping malls. Busy place. Spacious rooms. Nice restaurants. Free fast wifi. Good service and staff. But note recommended for leisure and vacation.

          Reviewed October 28, 2018
          9.2
          Exceptional
          Cheryl from Singapore
          Business traveler
          Grand King
          Stayed 2 nights in March 2019

          Great and convenient hotel for short trip”

          Wondrously spacious rooms. Great steakhouse within the hotel (C’s). Staff were always attentive, friendly and polite. Mezzanine lounge a good place to wind down in the evenings, esp when the jazz trio is playing. Best of all, hotel is connected to Plaza Indonesia mall so its very convnient for shopping, coffee, reataurants and supermarket runs.

          Reviewed March 25, 2019
          8.0
          Excellent
          NOVITA from Indonesia
          Family with young children
          Grand King
          Stayed 2 nights in June 2019

          Nice”

          overall ok, nice and comfortable

          Reviewed June 14, 2019
          8.0
          Excellent
          johny from Indonesia
          Family with young children
          Twin Room
          Stayed 1 night in June 2019

          Fine”

          Not bad

          Reviewed June 09, 2019
          9.6
          Exceptional
          Julian from Indonesia
          Business traveler
          Grand King
          Stayed 2 nights in March 2019

          Best location”

          Situated in city center and direct access to PI mall makes it extremely convenient to find anything needed

          Reviewed May 10, 2019
          9.2
          Exceptional
          Dawn from Singapore
          Couple
          Grand King
          Stayed 5 nights in August 2018

          Almost Perfect!”

          Very comfortable room. Great facilities. Particularly liked the Fitness Centre which comes with a Gym, Jacuzzi, Steam room, and massage area. Staff was friendly and helpful. Will definitely go back there, even if it costs a little more.

          Reviewed August 15, 2018
          10.0
          Exceptional
          Nikolai from Laos
          Family with teens
          Grand King
          Stayed 2 nights in January 2018

          Enjoyed this stay in Jakarta, highly recommnded”

          I visited Jakarta many times as a stopover on family trips in Indonesia, for the first time in the Grand Hyatt. It was a very pleasant stay, and changed my perspective on Jakarta for the better. Nice rooms, beautiful hotel, clean rooms with good facilities and fast internet, kept clean very well during our stay. Staff interactions were friendly and efficient. The Grand Hyatt awarded my online (Agoda) request for a connecting room which was highly appreciated, and the first hotel on this trip to Indonesia to do so. Intended to write this positive review during my stay; highly recommended hotel.

          Reviewed January 05, 2018
          9.2
          Exceptional
          Indrianez from Indonesia
          Couple
          Grand King
          Stayed 1 night in July 2017

          Best Hotel in Jakarta”

          Best hotel / Best Location in Jakarta!! It's Close to the most exclusive mall - Plaza Indonesia. The Room / The Facilities (for all grown up, don't forget to check out the gym and the whirpool facility) Hands down the best in Jakarta. The restaurant are good, sumire has the best Japanese food and if you are bored, you can always chill at the non-smoking Fountain Lounge <3 The staffs are all nice and super helpful.

          Reviewed October 09, 2017
          8.8
          Excellent
          Rina from Malaysia
          Group
          Club King
          Stayed 2 nights in March 2017

          Memorable visit”

          Travelled with a group of friends. The executive lounge was great, room was very clean and staff were polite. Front office staff were efficient. Can't really say it was value for money as it was pricey but I suppose that good things don't come cheap. Improvement in terms of more seats for guests at the lobby is probably needed.

          Reviewed May 04, 2017
          9.2
          Exceptional
          Antony from Indonesia
          Family with young children
          Grand Suite
          Stayed 1 night in July 2016

          Ramadhan stay”

          It was a wonderful stay for us. Clean, comfortable & spacious room. As it was eve of Ramadhan, the mall (and everywhere else) closed early, so we were enjoying our time at the resort-themed pool. The pool, was beautiful and the water was really clean. It felt more like we were in Bali, instead of being at a mid city hotel. The gym was fully equipped too. Definitely recommended! Cons; TV was quite outdated, wouldn't detect the HDMI i tried plugging in (we brought some movies we wanted to watch).

          Reviewed July 11, 2016
          9.7
          Exceptional
          Alexandro from Indonesia
          Solo traveler
          Grand Suite
          Stayed 1 night in October 2015

          Great as Always”

          Location, Food and Staff

          We have stayed in Grand Hyatt Jakarta for many times, we also dine in the restaurants in Grand Hyatt Jakarta regularly. Highly recommend The Grand Cafe, Sumire, C's and Fountain Lounge. The Food quality is outstanding also the Staff are very well trained. Always had an enjoyable stay in Grand Hyatt Jakarta.

          Reviewed December 01, 2015
          9.0
          Exceptional
          Arman from Indonesia
          Couple
          Grand Suite
          Stayed 1 night in August 2012

          Lovely Hotel Great Location”

          Perfect Location in the center of the city

          excellent location in the center of jakarta with connecting upscale mall which is perfect for travelers from outside or within the country. varieties of restaurants also available in the hotel from the perfect chinese restaurant to the fabulous steak and seafood restaurant. the view from the hotel room can be considered as one the best in jakarta since it is located right in the heart of the city

          Reviewed August 23, 2012
          9.3
          Exceptional
          Benny from Indonesia
          Business traveler
          Grand Suite
          Stayed 1 night in March 2012

          Great hotel, great location”

          Location, service

          The hotel is connected to plaza indonesia which means convenience for shopping and food. The mall also have a few restaurants that turn into a lounge after 9pm. The room itself is pretty spacious, big bathroom, WIR and even have ironing board which you dont often see in other 5star hotels. Location wise it's right in the middle of city center, close to the major business districts.

          Reviewed July 11, 2012
          9.7
          Exceptional
          CALVIN from Malaysia
          Business traveler
          Grand King
          Stayed 1 night in April 2012

          Two thumbs up”

          Excellent location

          Excellent hotel with friendly staff. Located in central town that allows you to easily shop. As security is not as tight as other hotels, so it feels less like checking into an airport once again. Fits the saying, you pay for what you get.

          Reviewed July 11, 2012
          9.3
          Exceptional
          Lisa from Singapore
          Couple
          Grand Suite
          Stayed 3 nights in May 2012

          Grand Hotel and friendly service”

          Hotel architecture is grand, especially the entrance. Also the room is big with king sized bed,desk,chair, arm chair , all spaciously laid out. Its connected to the big shopping mall, Plaza Indonesia which has many eating outlets and shopping was great! Its also opposite another big Kempinski shopping mall

          Grand Hyatt surpassed our expectations of a 5 star hotel. The staff are polite and helpful.They had added service like the guest relations officer escorting you to the room when you first check in and to ensure you know all the amenities in the room. A lot of bottled water is provided complimentary and fruits too. My husband and I also had a massage at their health centre and it was good and reasonably priced (considering its at the Hyatt)

          Reviewed May 23, 2012
          9.3
          Exceptional
          Kin from Malaysia
          Family with teens
          Grand Suite
          Stayed 2 nights in April 2012

          Lovely hotel and service with a smile”

          convenient and clean and staffs are friendly

          I will definately come back and stay there for the next trip , as staffs are very helping all the way , and very friendly , as i stayed in a double room , they even gave my son an extra bed for free. which is very kind of the hotel management. thank you vey much and appreciated very much.

          Reviewed May 13, 2012
          12345
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          Grand Hyatt Jakarta
          |Excellent 8.9
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          • Exceptional location
          • Plaza Indonesia
          • Sudirman Railway Station is within 0.99 km