Excellent 8.9
Based on 570 reviews

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About Grand Hyatt Kuala Lumpur Hotel


Grand Hyatt Kuala Lumpur Hotel, located in KLCC, Kuala Lumpur, is a popular choice for travelers. Only 1 Km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. For those of you who want to venture out, Aquaria KLCC, Embassy of the Philippines, Kuala Lumpur City Centre (KLCC) are just some of the attractions available to visitors.

Simply put, all the services and amenities you have come to expect from Hyatt Hotels are right in the comfort of your own home. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk to please the most discerning guest. The hotel offers many unique recreational opportunities such as hot tub, fitness center, sauna, outdoor pool, spa. Discover an engaging blend of professional service and a wide array of features at Grand Hyatt Kuala Lumpur Hotel.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Rental car
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]


  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Arabic
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Filipino
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Malay
  • Nepali
  • Spanish
  • Swedish
  • Tamil
  • Thai
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 290 MYR
Breakfast Charge (when not included in room rate): 70 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 Km
Distance to Airport: 62 Km
Internet Usage Fee: 68 MYR
Non-Smoking Rooms / Floors: Yes
Number of Floors: 20
Number of Restaurants: 3
Number of Rooms : 412
Time to Airport (Minutes): 38
Year Hotel Built: 2012
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Verified traveler reviews

Filter by traveler type

based on 570 reviews
  • Cleanliness 9.3
  • Facilities 9.2
  • Location 9.2
  • Room Comfort/Standard 9.3
  • Service 9.0
  • Value for money 8.2
  • Food/Dining 8.4
Sort by

muhammad from Malaysia
Solo traveler
Club King
Stayed 1 night in September 2016
nice but too expensive
staff not polite
Reviewed September 24, 2016

muhammad from Malaysia
Business traveler
Club King
Stayed 1 night in September 2016
bad staff and customers service
the hotel mot clean and ppl make noise at night.. staff not polite and rude
Reviewed September 23, 2016

muhammad from Malaysia
Solo traveler
Club King
Stayed 1 night in September 2016
nice hotel but staff not polite
was sty there but quite high the deposit rm300
Reviewed September 22, 2016

Liang from Singapore
Family with young children
Grand Twin Towers View Room
Stayed 3 nights in September 2016
Very good!
Very good!
Reviewed September 13, 2016

haifa from Malaysia
Family with young children
Grand Twin Room
Stayed 3 nights in September 2016
the best hotel in kl
the foods was great,the room was brilliant and the staffs was nice and polite but of course the best view hotel in kl.
Reviewed September 06, 2016

esther from Singapore
Grand King Room with Garden View
Stayed 2 nights in August 2016
Everything is so great except the service at 38 degree bar. We waiting for the bill but seems like nobody attended to us. At last we go to the counter and still need to wait about 30minute. This really is not a 5 star hotel service should have. So many staff there walked around but no one notice our request.
Reviewed September 03, 2016

Yee from Malaysia
Family with young children
Garden View King
Stayed 2 nights in July 2016
This hotel is overratted
i may hv too high ecpectation on this hotel. i was looking forward to the treats during turn down service but there weren't any. nice hotel but too pricey for the service love the jacuzzi near the pool
Reviewed August 16, 2016

Arshad from Singapore
Grand King Room with Garden View
Stayed 2 nights in August 2016
Breakfast at Thirty8
The room is fantastic and spacious, all is good. Only cons is there are too many zone for the lift for you to get to the carpark to ur room, so take the lift down to spa instead rather than going up then down. Dont be late for breakfast or you will end up waiting fo table during peak season.
Reviewed August 15, 2016

Jasmine from Malaysia
Club King
Stayed 2 nights in August 2016
Room is so good and nice
Breakfast no so many choice..... Bread hard to eat... Room is so nice .. Room dining is ok... Table light tat light is spoil... So my room very dark... Cannot see tat menu on the table... Everything is good .
Reviewed August 12, 2016

Feifei from China
Solo traveler
Garden View King
Stayed 1 night in June 2016
very good place
3mins walk to KLCC,7mins walk to Paragon. Very central location, can see KLCC music fountain from my room. Very good service.
Reviewed August 11, 2016


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