Stay here when you're in Kuala Lumpur!”

Hotel has one of the best views of the Petronas Towers (if you take one of the Grand View rooms, which we did), so you really don't need to go all the way to that place to take photos. Breakfast at Thirty8 was a little disappointing, menu doesn't change for the 3 days we stayed there. JP Teres was great, though, with a large selection of dishes from their buffet style restaurant. Rooms are excellent, the staff very courteous and helpful. We've been in a lot of hotels, and undoubtedly Grand Hyatt KL is one of the best. Location also is good, just walking distance from Suria KLCC, Pavilion Mall, Petronas Towers, and so on. Highly recommended hotel if ever you're looking for a great place to stay in Kuala Lumpur.

Staycation and celebrate girlfriend birthday”

The hotel staff is friendly and helpful during my stay. The room is clean and spacious with a great KLCC view. I also request the hotel to have some arrangement to surprise my girlfriend for her birthday. The hotel had specially prepared a nice and delicious cake in the room before we check-in. My girlfriend was so happy when she saw it and I'm totally satisfied with the special arrangement. We had a Great experience staying at Grand Hyatt Kuala Lumpur Hotel.

A True Superb Quality of a Five Star Hotel”

I had a great experience staying at Grand Hyatt Kuala Lumpur, like any other Hyatt Hotels I stayed before. It's recently opened, great location, great service, great quality of food (alhtough the variation was not many, but it was enough and most importantly quality is better than quantity), great live music (Aksento Group), spacious and modern room with floor to floor window, comfortable bed, spacious and modern bathroom, nice and complete amenities, great gym-pool-spa. One thing lacking was there was no complimentary wifi/internet service, which it should be part of the hotel service in this modern era.

Excellent”

It was a pleasant 5 Days 4 Nights stay at Grand Hyatt Kuala Lumpur. It was a beautiful stay for me and my wife. The service was beyond expectations. The staffs were excellent and professional. They always cater to everyone's request and their response is really fast. Check In and Check Out was smooth. Facilities is very clean. Scenery is beautiful. Me and my wife will definitely come back to Grand Hyatt Kuala Lumpur again. Definitely will recommend my friends and families. Thankyou for the hospitality. It is really an enjoyable stay.

Exceptional”

I stayed with my wife at Grand Hyatt to spend our annual vacation and I stayed particularly in Grand Club room and it was is an amazing experience. Since I am working in hospitality industry for many years I always prefer to stay in different hotels to evaluate each hotel. I highly recommend staying at Grand Hyatt as it is one of the best hotel you can discover in Kuala Lumpur. I like everything about the hotel such as location, luxury, tranquility, cleanliness of the hotel and the friendliness of staffs. I will defiantly stay in the hotel next time.

Work & Leisure at the Grand Hyatt Kuala Lumpur”

The Grand Hyatt Kuala Lumper is my "Go To" place when I have a mix of work at the offices nearby and a place to relax Hotel is locate between the Suria KLCC mall & the Pavillion Kuala Lumpur mall with lots of eateries, restaurants & cafes nearby which makes it super convenient. But it is the friendly and efficient staff that attends to you when needed that makes the stay even more pleasant.

Exceptional”

Everything is excellent during my stay at this hotel...The food is super delicious even the half boiled eggs taste so yummy & different from ordinary eggs... The staff at the JP Teres Restaurant are friendly & helpful especially this man named Nasri, who served extremely excellent for me & my families who dine there for mini birthday surprise dinner... Well done Grand Hyatt Hotel Kuala Lumpur

Grand Hotel Room”

I had a pleasant stay at Grand Hyatt Kuala Lumpur. The room is spacious and had great interior design. The hotel is strategically located, walking distance to Pavillion and KLCC shopping centre.

Spectacular views, modern rooms, great location, superb staff”

We booked Grand Hyatt at a great price with Agoda. It's situated in between KLCC and Pavilion, good choice if you're interested in shopping and eating at restaurants. The tower view room offers an amazing view of the Petronas Twin Towers through a full floor-to-ceiling window that spans the entire wall of the room. The bed faces the giant window so you'll be treated to a spectacular view of the towers (if you sleep with the curtains open, that is.) Staff is also great, concierge was prompt with delivering the items we requested for, and also delivered a nice birthday cake for my wife. The decor was modern, clean and felt absolutely premium. I am already planning to return to the Grand Hyatt for my coming KL trip.

A Grand Staycation”

My first stay at Grand Hyatt KL was with my family. We had two kids from my sister's family, so I requested an additional roll-over bed which they accommodated. We stayed for one night and had a wonderful swim in their lovely pool before having dinner at Thirty Eight, which was very good. The scenic view of KLCC was an added bonus. The breakfast buffet the following morning was equally good, with quality and variety. The staff we encountered throughout our stay were professional, polite, friendly, and efficient. When you pay this much for a hotel stay, you expect top quality service, and the staff at Grand Hyatt KL certainly delivered. One of my best experiences staying and dining in a hotel.

Excellent 5 star hotel worth spending your $$!”

We stayed at Grand Hyatt from 26 to 29 Dec. The staffs were all friendly and the room was awesome as we had the room with the KLCC view at the 31st floor. The room was clean and there's bathtub which my kids enjoyed when they cant go for a swim at the pool when it rained. The lobby was located at the 39th floor and the view was amazing and the reception staff, Asim, was kind enough to let us view the room with double bed before we decide on a King size bedroom. Breakfast was an excellent spread, there's many choices and we even had turkey meat for bfast due to the Xmas week. The location was perfect as it was walking distance to KLCC and also it was near to Bukit Bintang too. Else you can always hire grab to take u anywhere but after the ofc hours, be prepared to be stuck in traffic as the hotel is in a centralised location. Overall it was a very good stay except for the pool which is just ok but I would defintely come back as its worth every dollar spent for the 5* services in all!

Awesome”

Absolutely awesome stay! Went for a special New Years celebration, Far exceeded our expectations! Service, facilities, cleanliness, staff, and location all absolutely phenomenal! If you have some money to spend for a special occasion, I can most highly recommend Grand Hyatt Kuala Lumpur!

Super memories Stay in Hyatt”

In First I wan to say many many Thanks To Grand Hyatt Hotel make my this stay at this hotel alot of memories and best hotel in my life..i going to celebrate my birthday with my wife..at first we book grand deluxe king..after i reach hotel at check in counter there let us check in early about 11am plus..after check in the hotel stay name kenny to me he wan give me some special to my stay to celebratemy birthday..and he say grand hyatt upgrade my room to grand executive suites to me..is a super nice room..so enjoy when we stay and the staff is so friendly and helpfull..thanks grand hyatt..i will come back again for next trip..

Best Hotel Ever!”

It was a great experiences while we stay in Grand Hyatt Hotel. The restaurant - Thirty Eight Food is good, service is very well too, just a little suggestion is that - if can priority to in house guest for the dining, that would be perfect. We call to make reservation for dining but they said full house have to be in waiting list, then after we check in, we actually requested the dining view klcc tower, but they insist to give us a noisy area and ignore our request without inform us anything. Also, while we are in the hotel room, the electricity suddenly cut off, but the technician come and fix at a very short time so this one should not be a problem. The swimming pool view is nice, with food serving and alcohol serving too. Overall, we love this hotel and would definately come back again.

Excellent Service”

I came here with my partner to celebrate my birthday. Didnt book the room with breakfast because we wanted to explore other food in Kl but was given a complimentary breakfast throughout our stay there. Was also give a birthday cake as a surprise! I had a great time staying there. The staff was pleasant, helpful and always a ball of energy. The service was beyond amazing. The hotel venue itself is accessible to everywhere by walking through the air conditioned bridge which is link to all the main attractions like KLCC, Bukit Bintang. The air condition bridge makes it easier for us to walk around everywhere without feeling tired. In conclusion, both my partner and i enjoyed our stay in grand hyatt hotel. We even extended one more day just because we really had a good time there. Will definately return back there again!

Grand Hyatt and it’s huge Brand name”

GH KL has proven it’s class as one of the best 5* hotel in KL. The room is spacey, complete amenities and cleanliness is superb. Pick the room with twin tower views, you’ll never regret. The pool are very kids friendly and also awesome views, and with the all-day dining by the pool, it was absolutely fantastic. You’ll have the pool, the view, as well as your lunch or a mid-day coffee break, Awesome. Has some problem during our stay, regarding my wifes b’day surprise, disappointing tho, but somehow it was a miscom problem among the staff’s of GH. And as human, i tried (tried very hard) to understand. But the way they settle it on the next day, shows me the class of Grand Hyatt. Aniway, Thank You Grand Hyatt KL. We’ll stay in GH KL, if we visit KL in the future.

Luxury hotel with wonderful service”

It's a lovely hotel, only 3 months from the opening but it has lived up to the "Hyatt Standard". Service was excellent from the time we entered the lobby, escorted to the grand lobby at 29th floor. Check-in was flawless, baby crib (+baby amenities) and extra bed were already prepared. Room is spacious (can put baby crib + extra bed) and stylish. Pool area is wonderful. Location is great, can go to Suria KLCC thru the convention center (basement tunnel) or to Pavilion/Bukit Bintang thru the covered aircon sky bridge. It's not integrated to the hotel building though, as the hotel is brand new and the infrastructure was already built before. Anyway, it's just a few meters away. Less than 20 steps from the lobby. It was raining hard during our stay, but the concierge let us use the hotel umbrellas to cross to the bridge/convention center.

True 5 star hotel.”

It was my first time staying at Grand Hyatt with my family and it has become our favourite hotel in KL. Although our rooms were not ready on time when we arrived at Grand Hyatt, however, we could not complain much as everything else in this hotel is amazing. The room with spectacular view of the Twin Tower, wide choices of breakfast, the pool and the friendly and attentive staffs. They even gifted us with boxes of chocolate the next day . Overall, we've had the most amazing experience staying at Grand Hyatt. Will definitely stay here again in the future.

Truly 5 Star Hotel”

Overall, whatever we expected from a 5* hotel, then Grand Hyatt delivers and more. The room is spacious with an awesome view of the KLCC skyline. Premium & luxury bath tub, shower & toilets. The staff was truly attentive and goes above and beyond. One minor complained would be that in the morning, despite already requested for a newspaper, it was not delivered to the room. Also, there were no hairdryer in the room either which we found it quite weird. Other than that, if you can afford to stay here, please do so at least once!

My stay was one that i will cherish. ”

This hotel deserves the 5 Star Rating for its Service, cleanliness, location, everything. I like the fact that the gym opens 24hrs and the pool closes late unlike other hotels ive stayed. However on one particular day, the housekeeping forgot to remove the latch on my door whilst making up my room. I was shocked to see my door opened. Luckily my passport and valuables are safe. Well people makes mistake otherwise i really enjoyed my stay in Grand Hyatt with KLCC view. Hope to be back again soon!