This property is in high demand!
Booked 13 times since yesterday | 25 travelers are looking at this property right now
"I very like tis hotel."
September 30, 2018
340 meters to public transportation
Located in heart of Kuala Lumpur
Booked 13 times since yesterday | 25 travelers are looking at this property right now
|Value for money||8.6|
|Distance to city center||1 Km|
|Nearest airport||Sultan Abdul Aziz Shah Airport (SZB)|
|Distance to airport||17.8 km|
"Easy Access to KLCC"
January 6, 2019
"Best service will b back"
January 12, 2019
"Nice services n breakfast"
October 7, 2016
"Great gym ."
January 4, 2019
Grand Hyatt Kuala Lumpur Hotel, located in KLCC, Kuala Lumpur, is a popular choice for travelers. From here, guests can enjoy easy access to all that the lively city has to offer. Visitors to the hotel can take pleasure in touring the city's top attractions: Aquaria KLCC, Embassy of the Philippines, Kuala Lumpur City Centre (KLCC).
At Grand Hyatt Kuala Lumpur Hotel, the excellent service and superior facilities make for an unforgettable stay. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out.
411 rooms including 42 suites provide a warm and pleasant home away from home. Modern comforts such as television LCD/plasma screen, carpeting, complimentary instant coffee, complimentary tea, towels can be found in selected rooms. The hotel offers many unique recreational opportunities such as hot tub, fitness center, sauna, outdoor pool, spa. Superb facilities and an excellent location make the Grand Hyatt Kuala Lumpur Hotel the perfect base from which to enjoy your stay in Kuala Lumpur.
"Great quality and standard in an excellent location"
January 2, 2019
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Grand Hyatt Kuala Lumpur Hotel
Show reviews that mention
Exceptional Service (special thanks to Ms Sherina)”
In the heart of the city overlooking the twin towers, the location is perfect with key areas within walking distance We did not have our room available and were waiting for 20 mins to check in only to know it would take another 2 hrs ! This could have gone awry especially with an Infant in hand. Ms Sherina (Asst. Manager) came to the rescue and provided us with a temp room to fresh up and to make up to the inconvenience upgraded us to a suite room, pampered us with lovely lunch and a dinner voucher which more than made up for the wait for the check-in. More than this, the apologetic outlook and concern for its guest really touched the cord Must try food at their restaurant called 38.
Dear Murtuza, Thank you for taking time to rate and review us on Agoda. We’re delighted to know that you enjoyed your meal at THIRTY8 and our team’s hospitality, especially Sherina, our Front Office Assistant Manager. Nevertheless, we’re sorry that you had to wait long during check-in on one of the hotel’s busiest days. Please let us know if your travel brings you back so we can continue to take care of you! Best Regards, Grand Hyatt Kuala Lumpur
Fantastic KLCC View and Great Location”
We had a fantastic room view twins tower just right infront our room. Highly recommend to this special room and we will come back again.
Dear CHIN, Thank you for staying at Grand Hyatt Kuala Lumpur and for recommending us! We are glad that you enjoyed the twin tower view from your room and sincerely appreciate the time taken to share your wonderful experience. We hope to welcome you back to our hotel very soon! Best regards, Grand Hyatt Kuala Lumpur
fresh fruit cuts for sahur is not that fresh. else is okay.
Dear nurul, Thank you for choosing Grand Hyatt Kuala Lumpur for your stay in Kuala Lumpur. Many apologies that the fruits served during sahur is not fresh. We strive to serve our guests the best and we are really sorry for missing the mark on your dining experience. Please allow us to share your comments with our team for further improvement. We appreciate your invaluable feedback and hope to welcome you in the near future. Best regards, Grand Hyatt Kuala Lumpur
Good hotel, nice staffs and services ”
Room must be reserve for guest as we already paid..we wait till 6 PM to have our room, we are tired after a long travelling and need to rest We appreciated for the free drink and free breakfast ..but we still need rest after we arrived at hotel
Dear Desmond, Thank you for taking the time to rate and review us on Agoda. We are glad to hear that you enjoyed our team’s hospitality and we hope your overall stay with us was a pleasant one. However, we are sorry that you had to wait long to check in on one of the hotel busiest days and we apologise for any inconveniences caused. I will share this comment with our Front Office team for further review so we can do better in the future. We hope to welcome you back at the hotel again so we can make it up to you. Best Regards, Grand Hyatt Kuala Lumpur
It was a wonderful weekend gateway to celebrate a birthday. We were given complimentary birthday cake. We had a lovely time. Staff was friendly and helpful. Great amenities. We felt welcome and at home. We will definitely come back again.
Dear Nazrene, Thank you for choosing Grand Hyatt Kuala Lumpur for your birthday trip. We are pleased to read that you enjoyed your overall experience with us, especially our team’s hospitality and the amenities. It is our pleasure to have you as our guest at the hotel and we looking forward to welcome you back in the near future. Best Regards, Grand Hyatt Kuala Lumpur
True 5 star hotel.”
It was my first time staying at Grand Hyatt with my family and it has become our favourite hotel in KL. Although our rooms were not ready on time when we arrived at Grand Hyatt, however, we could not complain much as everything else in this hotel is amazing. The room with spectacular view of the Twin Tower, wide choices of breakfast, the pool and the friendly and attentive staffs. They even gifted us with boxes of chocolate the next day . Overall, we've had the most amazing experience staying at Grand Hyatt. Will definitely stay here again in the future.
Dear ILYANI, Thank you for taking time to rate and review us on Agoda. We’re pleased to hear that you enjoyed your overall experience with us, especially the view from our hotel, our breakfast spread and our team’s hospitality. Let us know if you are coming back again so we can continue to take care of you! Best Regards, Grand Hyatt Kuala Lumpur
Fantastic stay in great location ”
I had a wonderful stay at the Grand Hyatt hotel. The staff were friendly and helpful. Facilities and location was excellent. Would definitely return.
Dear LAN, We are happy to know that you enjoyed the overall experience at our hotel and the team will be delighted to read your compliments on their hospitality. Thank you for your comments on our location and facilities and we hope that you had a convenient stay with us. It is wonderful to hear that you would return to us and we definitely will be welcoming you with open arms! Best Regards, Grand Hyatt Kuala Lumpur
the hotel ，including stuff and services，can santisfy guests' needs fully. ”
location is close to the twin building，if you choose a twin-view room，nightscapes are wonderful，breakfasts are also good，you can try some local food meanwhile.attention，you have to transfer lifts at the lobby to go outside or go to your room，it seems safe.
Dear Zhen, We appreciate the time you took to share your feedback on your recent stay with us. Thank you for letting us know that you find the location of our hotel convenient and you enjoyed the view from our room, our breakfast spread as well as our food. It is also wonderful to read that our lift system is to your liking, the lift system is designed as like this in order to ensure our in-house guest privacy and security. We look forward to be of service again and welcome you back in the near future. Best Regards, Grand Hyatt Kuala Lumpur
A very classy hotel with beautiful rooms overlooking the Petronas towers. Great facilities such as the pool and gym. Make sure to go for breakfast at the 38 restaurant on the 38th floor. Even if you don't have it included I your package, the 100 RM price is well worth the amazing food on offer and the stunning 360° views of Kuala Lumpur.
Dear Luka, Thank you for taking time to share your recent experience with us. We are delighted to read that you enjoyed our facilities, the Petronas Twin Towers view from our hotel and our breakfast spread at THIRTY8. It is our pleasure to have you as our guest and we look forward to welcoming you again to our hotel. Best Regards, Grand Hyatt Kuala Lumpur
Grand Hyatt and it’s huge Brand name”
GH KL has proven it’s class as one of the best 5* hotel in KL. The room is spacey, complete amenities and cleanliness is superb. Pick the room with twin tower views, you’ll never regret. The pool are very kids friendly and also awesome views, and with the all-day dining by the pool, it was absolutely fantastic. You’ll have the pool, the view, as well as your lunch or a mid-day coffee break, Awesome. Has some problem during our stay, regarding my wifes b’day surprise, disappointing tho, but somehow it was a miscom problem among the staff’s of GH. And as human, i tried (tried very hard) to understand. But the way they settle it on the next day, shows me the class of Grand Hyatt. Aniway, Thank You Grand Hyatt KL. We’ll stay in GH KL, if we visit KL in the future.
Dear David, Thank you for taking time to share your feedback with us on your recent stay at Grand Hyatt Kuala Lumpur. We are delighted to read that you enjoyed the overall experience with us, especially our pool area and the poolhouse. It is also wonderful to read that you enjoyed the Petronas Twin Towers view from our room. Please do not hesitate to contact us if you are coming back so we can continue to take care of you. Best Regards, Grand Hyatt Kuala Lumpur
Superd location and facilities”
Close to shopping mall with sheltered connectivity.Great gym .However customer service is little slack as luggage misplaced in wrong room and giving an edible gift which expires in 1 day.Worse still do not check whether the gift is suitable as we are vegan.Show lack of sincerity and professionalism.
Dear Henry, Thank you for taking time to share your feedback with us on your recent stay. We are glad to read that you like our gym facilities and you find the location of our hotel convenient. We are sorry to read your comment regarding the misplaced of luggage in the wrong room. Please accept our sincere apologies as this is definitely not our usual standard. The team work hard to deliver and delight but it seems like we missed the mark on this occassion. We will definitely share this with our team especially our Director of Rooms for further corrections and review. Once again, we sincerely apologise for all the inconveniences caused during your stay with us. Best Regards, Grand Hyatt Kuala Lumpur
A luxury hotel with good location”
Grand Hyatt KL hotel is located in good location and has various shopping malls ( eg: pavilion, suria KLCC) within near distance . Also the hotel staff are quite polite, nice and helpful. Will come again if come to KL next time...
Dear Kimberly, Thank you for choosing Grand Hyatt Kuala Lumpur for your recent stay! We’re glad to hear that you enjoyed the location of our hotel and our team’s hospitality. Let us know if your travel brings you back so we can continue to take care of you. Best Regards, Grand Hyatt Kuala Lumpur
Well known hotel, high priced..but doesn't live up to a 5 star hotel, check-in was a breeze..room was dusty especially the sheets, during check out, returned my deposit in small denominations. While collecting my car at the vallet, I got into my car and only to be stopped by the staff stating i need to pay for the vallet, when it was already partially deducted from my deposit. Bad breakfast, nasi lemak not fully cooked, pancake was bad, I will rate MacDonald's pancake way wayyy higher. Matress not tht comfortable To summarize High price for a 3 star quality hotel
Dear Harvinderjit, Thank you for taking time to share your feedback with us on Agoda. We are truly sorry for the unpleasant experience you had during your stay with us on one of the hotel’s busiest days, this is definitely not our usual standard. The team work hard to delight and deliver and it seems like we missed the mark on this occasion. In regards to the breakfast spread, we have shared your comment with our culinary team especially our Executive Chef for further review and improvements. Nevertheless, we apologize for the inconveniences caused to you during your stay. Once again, thank you for your invaluable feedback and let us know if you are coming back again so we can make it up to you. Best Regards, Grand Hyatt Kuala Lumpur
Excellent hotel within walking distance of the Petronas Towers and monorail. Best Club Lounge I have ever used. Excellent staff who look after you from the minute your arrive to the minute you leave.
Dear Lawrence, Thank you for taking time to rate and review us on Agoda. We’re pleased to hear that you enjoyed the location of our hotel, our team’s hospitality as well as our Grand Club lounge. Please do not hesitate to contact us if your travel brings you back so we can continue to take care of you! Best Regards, Grand Hyatt Kuala Lumpur
Best Hotel ”
So far, best hotel in KL. Period. The room is big and really spacious. Breakfast buffet spread was really really good. Definitely recommend to my friends. Quite a walking distance from Pavilion shopping district, but there’s a overhead bridge that links there straight. And it’s air conditioned. So no problem to walk around KL.
Dear Dzulfikhar, Thank you for rating us 10 out of 10 on Agoda. We are glad to hear that you enjoyed our rooms and the breakfast spread. Please do not hesitate to contact us if you are coming back again so we can continue to take care of you! Best Regards, Grand Hyatt Kuala Lumpur
It was a pleasant 5 Days 4 Nights stay at Grand Hyatt Kuala Lumpur. It was a beautiful stay for me and my wife. The service was beyond expectations. The staffs were excellent and professional. They always cater to everyone's request and their response is really fast. Check In and Check Out was smooth. Facilities is very clean. Scenery is beautiful. Me and my wife will definitely come back to Grand Hyatt Kuala Lumpur again. Definitely will recommend my friends and families. Thankyou for the hospitality. It is really an enjoyable stay.
Dear Muhammad, Thank you for taking the time to share your feedback and rate us 10 stars out of 10. We are delighted to read that you had a pleasant stay at Grand Hyatt Kuala Lumpur and it is our pleasure to have you as our guest. It is wonderful to know that the hospitality by the team impressed you and will surely share your kind words with the team. Once again, thank you for your recommendation and please do not hesitate to contact us if you are coming back so we can continue to take care of you. Best Regards, Grand Hyatt Kuala Lumpur
Aside from the fact that the hotel is nice, cozy and accessible, the most that stands out during our stay are the staff. From the people in the ground service, saying hi and hello and assisting our luggages, to reception, to restaurants we dine in all are smiling and readily to help and offer assistance. We would love to stay again in future :) Thank you!
Dear Ivy, Thank you for sharing your feedback with us on your recent stay at Grand Hyatt Kuala Lumpur. We are delighted to hear that you enjoyed the overall experience, especially our team’s hospitality. We look forward to be of service again and welcome you back in the near future. Best Regards, Grand Hyatt Kuala Lumpur
One of the best hotels and hotel experiences iv had was at this hotel! Staff was super friendly and helpful for helping us get around Malaysia! Rooms are super clean just like the pictures with amazing views of the city! Morning breakfast buffet is delicious so is the evening dinner menu a la carte! Definitely recommend this hotel!
Dear Christopher, Thank you for your review and we are delighted to read that you enjoyed the overall experience, especially our team’s hospitality, the amazing view from our hotel and the food from our outlets. We looking forward to welcome you back in the near future. Best Regards, Grand Hyatt Kuala Lumpur
Amazing time in Hyatt”
From the moment I stepped into the hotel, the staff were attentive. They welcomed us and walked us up all the way to check-in counter. He (Mahadir, I think) stayed throughout with us and made sure he can answer any questions we have. The room.... WOW! huge, spacious and love the compartmentalisation. very organised room and top-notch room service. The breakfast spread is one not to miss too!
Dear Aliff, Thank you for your review on Agoda. We are glad to read that you enjoyed the overall experience, especially our room and the service of our staffs. We will definitely share your compliments to our team especially the management and Mahadi so their hard work can be recognized. We look forward to welcoming you again at the hotel! Best Regards, Grand Hyatt Kuala Lumpur
The service is super excellent. I reached KL 7.30 in the morning. We took the public transport which is the train and reaches Grand Hyatt approximately 8+ in the morning to check in which i did request ahead to check in at 10am but sometimes most hotels will tell u Subject to availability. But this one gets me right away. And so we manage to check in as early as right upon we reached. 👍🏻👍🏻👍🏻👍🏻
Dear Nur, Thank you for taking the time to share your feedback with us. I am delighted to learn you had a fantastic experience throughout your stay with us. Please do not hesitate to contact us if your travel brings you back to Kuala Lumpur, so we can continue to take care of you. Best regards, Grand Hyatt Kuala Lumpur