Lobby, Grand Hyatt Macau in Macau
Diplomat Suite - Suite room, Grand Hyatt Macau in Macau
Restaurant, Grand Hyatt Macau in Macau
Hot tub, Grand Hyatt Macau in Macau
Executive lounge, Grand Hyatt Macau in Macau
Hot tub, Grand Hyatt Macau in Macau
Swimming pool, Grand Hyatt Macau in Macau

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Grand Hyatt Macau

City of Dreams Estrada do Istmo, Cotai, Macau, Macau SAR, China - See map

Conveniently situated in the Cotai part of Macau, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Ruins of St. Paul's. This 5-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Sparkling clean

250 meters to public transportation

Check-in [24-hour]

Airport transfer

Great Breakfast

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Hot tub

Kids club

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

15 travelers have booked today.

9.0Exceptional

9,400 reviews

9,400 reviews

See map

8.8Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
FREE
Walkable places
Taboo Show
20 m
City of Dreams Casino
30 m
The House of Dancing Water
90 m
The Countdown Hotel
150 m
Para Club
190 m
Popular landmarks
Macao Museum
4.6 km
Macau Tower Convention & Entertainment Centre
4.6 km
Grand Lisboa Casino
5.2 km
St. Dominic's Church
5.2 km
A-Ma Temple
5.5 km
Closest landmarks
Pátio frontal
330 m
Kids Cavern (Cotai Sands Central)
350 m
MUST Stadium
380 m
Sands Cotai Central Casino
420 m
Planet J
430 m
Value for money8.8
Distance to city center2.0 km
Location rating8.8
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport1.4 km

Rooms available at Grand Hyatt Macau

Excellent
Room comfort & quality

8.9

Premier Suite
...
  • Room size: 110 m²/1184 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Diplomat Suite
...
  • Room size: 165 m²/1776 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Grand Suite Twin with Club Access
...
  • Room size: 64 m²/689 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Grand Deluxe Suite Club
...
  • Room size: 69 m²/743 ft²
Enter dates to see prices
Grand Deluxe Suite Club
...
  • Room size: 69 m²/743 ft²
Enter dates to see prices
2 TWIN BEDS WITH CLUB ACCESS
...
  • Room size: 52 m²/560 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Grand Suite King with Club Access
...
  • Room size: 64 m²/689 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Deluxe Suite King with Club Access
...
  • Room size: 69 m²/743 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Deluxe Suite Club
...
  • Room size: 69 m²/743 ft²
Enter dates to see prices
Grand Executive Suite
...
  • Room size: 72 m²/775 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Top things to do in Macau

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

Does Grand Hyatt Macau offer laundry services?

Yes! Grand Hyatt Macau offers laundry service at your convenience for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

Does Grand Hyatt Macau offer dry cleaning services?

Yes! Grand Hyatt Macau features dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

What attractions are close by Grand Hyatt Macau that are in walking range?

While remaining at Grand Hyatt Macau, kick start your holiday by exploring the nearest destinations that are within walking distance to the property which include The Countdown Hotel, Para Club, and Dragone Show.

What are the property's policies for children's bedding at Grand Hyatt Macau?

Grand Hyatt Macau's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

What is the average rating that verified Group travelers have given to Grand Hyatt Macau?

Verified group travelers that have stayed at this property have given Grand Hyatt Macau an average rating of 9.0. You can find more comprehensive customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What is the closest train, metro, or bus station to Grand Hyatt Macau?

The closest train, metro, or bus station is Cotai West Station, 1063.83 m away from Grand Hyatt Macau.

What dining places are in close proximty of Grand Hyatt Macau?

Grand Hyatt Macau’s local community is Cotai which comprises of famous dining places such as T For Tapas and Hao Guo.

Can special events be hosted at Grand Hyatt Macau?

Services for in-house catering are offered to help your event go smoothly. End your big event day with terrific turn-down service to commemorate your special occasion, food and beverage are available upon request.

Is breakfast offered at Grand Hyatt Macau?

Guest visitors can enjoy breakfast offered with an additional charge of 327.8 HKD for children and 327.8 HKD for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the property.

More about Grand Hyatt Macau

More about Grand Hyatt Macau

Experience Luxury and Convenience at Grand Hyatt Macau

Welcome to Grand Hyatt Macau, a luxurious 5-star hotel located in the heart of Macau, Macau SAR, China. With its impeccable service, stunning architecture, and convenient location, this hotel offers an unforgettable stay for both business and leisure travelers. Check-in at Grand Hyatt Macau begins at 03:00 PM, allowing you to settle in and start enjoying your stay. The hotel's check-out time is until 11:00 AM, giving you ample time to relax and prepare for your departure. Whether you're arriving early or departing late, the friendly and efficient staff at the hotel will ensure a seamless check-in and check-out process. Situated just 2.0 km away from the city center, Grand Hyatt Macau offers the perfect balance of tranquility and accessibility. You can easily explore the vibrant city and its attractions, such as the Ruins of St. Paul's, Senado Square, and the Macau Tower, all within a short distance from the hotel. Built in 2009, Grand Hyatt Macau boasts modern and elegant architecture, combining contemporary design with traditional elements. The hotel's timeless beauty and sophisticated ambiance create a truly luxurious experience for guests. Families traveling with children will appreciate the child-friendly policy at Grand Hyatt Macau. Children between the ages of 3 to 12 can stay free of charge, making it an ideal choice for a family vacation. The hotel offers various amenities and services to cater to the needs of young travelers, ensuring a comfortable and enjoyable stay for the whole family. With its close proximity to the airport, just a 6-minute drive away, Grand Hyatt Macau provides convenience for travelers. Whether you're arriving or departing, the short distance to the airport allows you to spend less time on transportation and more time exploring and relaxing. Experience the epitome of luxury and convenience at Grand Hyatt Macau. Book your stay now and indulge in a truly unforgettable hotel experience in Macau, Macau SAR, China.









Convenience at Its Finest: Grand Hyatt Macau's Exceptional Facilities

At Grand Hyatt Macau, convenience is a top priority, ensuring that guests have a hassle-free and enjoyable stay. The hotel offers a range of exceptional convenience facilities, including a laundry service, concierge, and dry cleaning services. No need to worry about packing excessive clothes or finding a laundromat while on vacation. Grand Hyatt Macau's laundry service is available to take care of your laundry needs, ensuring that you always have fresh and clean clothes. The professional staff will handle your garments with care, providing you with a seamless and efficient service. The concierge at Grand Hyatt Macau is dedicated to making your stay as smooth as possible. They are ready to assist with any queries, provide recommendations on local attractions, and help with arranging transportation or booking tickets to shows or events. Whether you need directions or want to explore the best dining options in the city, the concierge is there to cater to your needs. For guests who require dry cleaning services, Grand Hyatt Macau offers reliable and efficient options. Whether it's a business suit, evening gown, or delicate fabrics, the hotel's dry cleaning service ensures that your clothes are handled with utmost care and returned to you in pristine condition. With its laundry service, concierge, and dry cleaning facilities, Grand Hyatt Macau goes above and beyond to provide guests with the utmost convenience and comfort during their stay.

Convenient Airport Transfer at Grand Hyatt Macau

At Grand Hyatt Macau, we understand the importance of seamless travel experiences, which is why we offer convenient airport transfer services. Upon arrival at Macau International Airport, guests can easily access our hotel by arranging for our reliable airport transfer service. Our professional and friendly drivers will be waiting to greet you and assist with your luggage, ensuring a hassle-free journey to the hotel. Our airport transfer service is available 24 hours a day, providing flexibility for guests arriving at any time. Sit back and relax in our comfortable vehicles as you enjoy the scenic drive to the hotel. Whether you are traveling alone, with a partner, or as a group, we have a range of vehicles to accommodate your needs. From sedans to spacious vans, we can cater to any party size. With our airport transfer service, you can start your stay at Grand Hyatt Macau on a stress-free note. Let us take care of your transportation needs, allowing you to focus on enjoying your time in Macau. Book your stay with us today and experience the convenience of our airport transfer service.





A Gastronomic Haven at Grand Hyatt Macau

Indulge in a culinary journey like no other at Grand Hyatt Macau, where a myriad of dining options await to tantalize your taste buds. With a range of restaurants and bars, there is something to satisfy every craving and occasion. For a taste of authentic Cantonese cuisine, head to Beijing Kitchen, where traditional flavors are elevated to new heights. From succulent Peking duck to exquisite dim sum, each dish is meticulously prepared using the freshest ingredients. For a more interactive dining experience, The Grill offers an open kitchen concept, allowing guests to watch as skilled chefs prepare their perfectly grilled steaks and seafood. If you're in the mood for international flavors, mezza9 Macau is the place to be. This vibrant restaurant features nine different dining experiences under one roof, including a sushi bar, a grill station, and a seafood market. Whether you're craving Italian pasta, Japanese sushi, or fresh seafood, mezza9 Macau has it all. After a day of exploring Macau, unwind with a drink at The Lounge. This stylish bar offers a wide selection of beverages, from classic cocktails to premium wines. With its cozy ambiance and live music, it's the perfect place to relax and enjoy the evening. At Grand Hyatt Macau, culinary delights await at every turn. Immerse yourself in a world of flavors and embark on a gastronomic adventure you won't soon forget.

Luxurious and Spacious Rooms at Grand Hyatt Macau

Experience the epitome of luxury and comfort at Grand Hyatt Macau with its wide range of room offerings. Whether you are traveling alone or with a group, there is a perfect room for you. Choose from the elegant and spacious 1 King Bed Deluxe or the breathtaking 1 King Bed Fountain View, both spanning 52 square meters. For an enhanced experience, opt for the 1 King Bed With Club Access, which offers exclusive access to the club lounge. If you prefer twin beds, the 2 Twin Beds Deluxe and 2 Twin Beds With Club Access rooms are perfect choices, both offering a generous 52 square meters of space. Booking your stay at Grand Hyatt Macau through Agoda ensures that you get the best prices available. With Agoda's easy and hassle-free booking process, you can secure your preferred room type in just a few clicks. So why wait? Book your stay at Grand Hyatt Macau now and indulge in a luxurious experience like no other.

Discover the Vibrant Charm of Cotai in Macau

Nestled in the heart of Macau, the vibrant district of Cotai is a must-visit destination for travelers seeking a unique and unforgettable experience. Known as the Las Vegas of Asia, Cotai is home to the iconic Grand Hyatt Macau, offering a perfect blend of luxury, entertainment, and cultural diversity. Immerse yourself in the dazzling world of Cotai, where towering skyscrapers, world-class casinos, and luxurious resorts dot the landscape. Indulge in a shopping spree at the upscale boutiques and designer stores that line the streets, or try your luck at the glamorous casinos that offer a thrilling gaming experience. For those seeking a taste of Macau's rich cultural heritage, Cotai is also home to several historical sites and landmarks. Explore the ancient ruins of St. Paul's Cathedral, a UNESCO World Heritage Site, or marvel at the stunning architecture of the A-Ma Temple. Don't miss the chance to savor authentic Macanese cuisine at the local eateries, where you can sample a fusion of Portuguese and Chinese flavors. Whether you're a leisure traveler or a business executive, Cotai has something for everyone. Experience the vibrant charm of this bustling district and create memories that will last a lifetime at the Grand Hyatt Macau.

Getting to Grand Hyatt Macau from the Nearest Airports

Located in the vibrant Cotai district of Macau, Grand Hyatt Macau offers a luxurious and convenient stay for travelers visiting this bustling city. When it comes to getting to the hotel from the nearest airports, there are a few options to consider. If you are arriving at Macau International Airport, the most convenient way to reach Grand Hyatt Macau is by taking a taxi. Taxis are readily available outside the airport terminal, and the journey to the hotel takes approximately 15 minutes, depending on traffic conditions. The hotel is located in the heart of Cotai, making it easily accessible from the airport. Another option is to take a shuttle bus from the airport to the hotel. Many shuttle bus services operate between Macau International Airport and various hotels in the city, including Grand Hyatt Macau. These shuttle buses are comfortable and affordable, offering a convenient way to reach the hotel. For those arriving at Hong Kong International Airport, there are several ways to reach Grand Hyatt Macau. The most popular option is to take the ferry from Hong Kong International Airport to Macau. The ferry terminal is located within the airport, and the journey to Macau takes around one hour. Once you arrive in Macau, you can take a taxi or a shuttle bus to Grand Hyatt Macau. Overall, whether you are arriving at Macau International Airport or Hong Kong International Airport, there are convenient transportation options available to reach Grand Hyatt Macau. Whether you prefer a taxi, shuttle bus, or ferry, you can easily make your way to this luxurious hotel in the heart of Cotai.

Exciting Attractions Near Grand Hyatt Macau

Located in the heart of Macau, Grand Hyatt Macau offers easy access to a plethora of exciting attractions and landmarks. Just a stone's throw away, you'll find the renowned City of Dreams Casino, where you can try your luck at the tables or enjoy a thrilling night of entertainment. For a taste of Parisian charm, head to the Eiffel Tower Experience at Parisian Macau, where you can marvel at a stunning replica of the iconic landmark and enjoy breathtaking views of the Cotai Strip. If you're in the mood for some adventure, make your way to Skycab Cable Car at Wynn Palace. This exhilarating ride offers panoramic views of the city as you soar above the bustling streets. For a touch of glamour, visit the Fortune Diamond at Galaxy Macau, a dazzling display of lights and colors that is sure to leave you mesmerized. The Cotai Strip Resorts, home to a variety of world-class hotels, casinos, and entertainment venues, is also within easy reach, ensuring there is never a dull moment during your stay at Grand Hyatt Macau. Whether you're a thrill-seeker or a culture enthusiast, the surrounding attractions near Grand Hyatt Macau will surely captivate your senses and make your stay in Macau truly unforgettable.

Convenient Public Transport Stations near Grand Hyatt Macau

Located in the vibrant city of Macau, Grand Hyatt Macau offers easy access to several public transport stations in its vicinity. Just a short distance away, guests will find Cotai West Station, Lotus Checkpoint Station, Cotai East Station, and East Asian Games Station, providing convenient transportation options for exploring the city and beyond. Cotai West Station is situated within walking distance from the hotel and offers access to the Taipa Ferry Terminal, where guests can catch a ferry to Hong Kong or other nearby destinations. Lotus Checkpoint Station is also nearby, making it convenient for guests to travel to and from mainland China. Cotai East Station is another option for travelers, offering connections to various parts of Macau and the neighboring regions. For those attending events or wanting to explore the city's attractions, the East Asian Games Station is a great choice. This station provides easy access to the Macau East Asian Games Dome, as well as other popular destinations in Macau. With these public transport stations in close proximity, guests at Grand Hyatt Macau can easily navigate the city and make the most of their stay, whether it's for business or leisure purposes.

A Culinary Haven: Indulge in a Variety of Exquisite Dining Options

Grand Hyatt Macau is surrounded by an array of exceptional restaurants that cater to every palate. Guests can savor authentic Chinese cuisine at Beijing Kitchen, Lai Heen, and Zi Yat Heen, where traditional flavors are elevated to new heights. For a taste of French elegance, La Chine offers a sophisticated dining experience with its exquisite menu and elegant ambiance. Those craving Italian flavors can head to 8½ Otto e Mezzo Bombana, a Michelin-starred restaurant renowned for its delectable dishes. McSorley's Ale House provides a cozy and lively atmosphere, perfect for enjoying a pint of beer and hearty pub fare. Lakeview Palace offers a stunning lakeside setting and serves a fusion of Chinese and Western dishes, while Tsui Wah Restaurant at Galaxy promises a delightful mix of Hong Kong-style comfort food. Finally, Pearl Dragon is a must-visit for those seeking refined Cantonese cuisine in an elegant setting. With such a diverse range of dining options, guests at Grand Hyatt Macau are truly spoiled for choice.

Shop till you drop at Grand Hyatt Macau's surrounding shopping landmarks

Located in the vibrant city of Macau, Grand Hyatt Macau is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shoppers. Just a stone's throw away, you'll find DFS Galleria, a luxury shopping destination offering an extensive range of international brands. For a unique shopping experience, head to The Boulevard at Studio City, where you can explore a variety of designer boutiques and indulge in some retail therapy. The Countdown Hotel is another nearby hotspot, featuring a selection of trendy fashion stores and upscale retailers. If you're looking for a one-stop shopping destination, The Shoppes at Cotai Sands Central is the place to be, with its impressive collection of high-end fashion, jewelry, and lifestyle brands. And don't miss the spectacular Fortune Diamond at Galaxy Macau, where you can shop amidst a stunning display of lights and water. With these shopping landmarks just a short distance away, Grand Hyatt Macau is the perfect choice for shopaholics looking for a memorable retail experience.

Luxury at an Affordable Price: Grand Hyatt Macau vs. Average Hotel Prices in Macau

Experience the epitome of luxury at Grand Hyatt Macau without breaking the bank. With an average price of just $291 per room, this prestigious hotel offers an incredible value for money. Compared to the average price of a hotel room in Macau, which stands at $201, Grand Hyatt Macau provides a truly exceptional experience at a surprisingly affordable rate. Nestled in the heart of Macau, this five-star hotel boasts world-class amenities and impeccable service. From elegantly designed rooms to stunning views of the city skyline, every aspect of your stay at Grand Hyatt Macau is designed to exceed your expectations. Indulge in the ultimate comfort and relaxation with plush bedding, luxurious bathrooms, and state-of-the-art technology. Whether you're traveling for business or pleasure, this hotel offers a perfect blend of comfort, convenience, and sophistication. In addition to the remarkable value for money, Grand Hyatt Macau also offers a range of enticing promotions and packages to enhance your stay. From discounted rates to complimentary upgrades, there are plenty of opportunities to make your stay even more memorable. So why settle for an average hotel room in Macau when you can experience the grandeur of Grand Hyatt Macau at such an affordable price? Book your stay today and discover the true meaning of luxury without breaking the bank.

Exceptional Service and Beautiful Rooms

Grand Hyatt Macau in Macau, Macau SAR, China is renowned for its exceptional service and beautiful rooms. The staff at this hotel are incredibly helpful, nice, and friendly, ensuring that guests have a memorable stay. The hotel offers great services, including a delicious breakfast that is served daily. Guests can also enjoy the stunning swimming pool and well-equipped gym facilities. The rooms are not only beautiful but also spacious, with great amenities provided. The hotel's location is ideal, and the staff go above and beyond to make guests feel welcome. Additionally, the rooms are kept immaculately clean, ensuring a comfortable and enjoyable stay. The hotel staff are known for their kindness and helpfulness, making guests feel valued and taken care of. The view from the hotel is breathtaking, and the friendly staff add to the overall positive experience. Another highlight is the Nespresso coffee maker, which guests thoroughly enjoy. Overall, Grand Hyatt Macau offers exceptional service, beautiful rooms, and a clean and comfortable environment, making it a top choice for travelers visiting Macau.

Exceptional Customer Ratings for Grand Hyatt Macau

Grand Hyatt Macau is a hotel that consistently receives exceptional customer ratings, making it a top choice for travelers visiting Macau. With an overall rating of 8.9, guests are highly satisfied with their stay at this luxurious hotel. One of the standout features of Grand Hyatt Macau is its excellent value for money. With a rating of 8.7 for value, guests appreciate the high-quality service and amenities provided at a reasonable price. From the moment they step into the hotel, guests are greeted with warm hospitality and a seamless check-in process, setting the tone for a memorable stay. The hotel's facilities also receive high praise, with a rating of 8.9. Guests have access to a wide range of amenities, including a stunning outdoor pool, a fully-equipped fitness center, and a luxurious spa. Whether guests are looking to relax and unwind or stay active during their stay, Grand Hyatt Macau has something to offer for everyone. The cleanliness of the hotel is another aspect that guests rave about, with a rating of 9.3. The housekeeping staff ensures that every corner of the hotel is immaculately clean, creating a comfortable and hygienic environment for guests to enjoy. From the pristine guest rooms to the spotless common areas, guests can rest assured that their stay at Grand Hyatt Macau will be a clean and refreshing experience. In addition to the outstanding facilities and cleanliness, the hotel's location is also highly rated, with a score of 8.8. Situated in the heart of Macau, guests have easy access to popular attractions, shopping centers, and entertainment venues. Whether guests want to explore the vibrant city or simply enjoy the breathtaking views from their room, Grand Hyatt Macau offers a convenient and picturesque location. The comfort of the hotel is another aspect that guests appreciate, with a rating of 8.9. The spacious and well-appointed guest rooms provide a haven of relaxation after a day of exploring the city. With plush beds, modern amenities, and stylish decor, guests can unwind and recharge in comfort. Last but not least, the staff performance at Grand Hyatt Macau is exceptional, with a rating of 9.1. The dedicated and attentive staff go above and beyond to ensure that guests have a memorable and enjoyable stay. From the moment guests arrive until the time they check out, the staff's professionalism and genuine care create a welcoming and personalized experience. Overall, Grand Hyatt Macau receives glowing customer reviews, with high ratings for value, facilities, cleanliness, location, comfort, and staff performance. With its exceptional service, luxurious amenities, and prime location, Grand Hyatt Macau is the perfect choice for travelers seeking a memorable stay in Macau.

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Amenities and facilities

Excellent
Facilities

8.9

Most talked about facilities

Housekeeping

65 mentions

Swimming Pool

37 mentions

Breakfast

33 mentions

Food & Dining

26 mentions

Languages spoken
  • English
Accessibility
  • Elevator
  • Parking spaces for cars self-parking facility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Fitness center
  • Hot tub
  • Massage
  • Nightclub
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
Dining, drinking, and snacking
  • Bar
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service
Available in all rooms
  • Adapter
  • Additional toilet
  • Air conditioning
  • Alarm clock
  • Bathroom phone
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Daily newspaper
  • Desk
  • DVD/CD player
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Laptop workspace
  • Mini bar
  • Mirror
  • On-demand movies
  • Private bathroom
  • Radio
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Sofa
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site
mezza9 Macau
  • Cuisine: Chinese, International, Japanese
  • Menu: Buffet
Beijing Kitchen
  • Cuisine: Chinese
  • Menu: A-la-carte
Lobby Lounge
  • Cuisine: Chinese, Local
  • Menu: A-la-carte

Location

City of Dreams Estrada do Istmo, Cotai, Macau, Macau SAR, China
Excellent
Location

8.8

Airports
  • Macau International Airport (MFM) - Macau SAR, China
    1.4 km 6 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    25.3 km
Public transportation
  • Cotai East Station
    230 m
  • MUST Station
    560 m
Hospital or clinic
  • American Dental
    1.2 km
Convenience store
  • 7 Eleven
    440 m
Cash withdrawal
  • ATM
    330 m

What's nearby

Popular landmarks
  • Macao Museum
    4.6 km
  • Macau Tower Convention & Entertainment Centre
    4.6 km
  • Grand Lisboa Casino
    5.2 km
  • St. Dominic's Church
    5.2 km
  • A-Ma Temple
    5.5 km
  • Senado Square
    5.7 km
  • Historic Centre of Macau
    5.7 km
  • Monte Forte (Fortaleza do Monte)
    5.9 km
  • Ruins of St. Paul's
    6.0 km
Nearby landmarks
  • Taboo Show
    20 m
  • City of Dreams Casino
    30 m
  • The House of Dancing Water
    90 m
  • The Countdown Hotel
    150 m
  • Para Club
    190 m
  • Dragone Show
    190 m
  • The Spectacle (MGM Cotai)
    210 m
  • Cotai East Station
    230 m
  • Cotai Strip Resorts
    240 m
  • Skycab Cable Car (Wynn Palace)
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property offers complimentary one-time buffet dinner per room per stay for Grand Offer Package.
  • Alcohol is available in the minibar at an extra charge.
  • The Grand Offer which includes 2 complimentary buffet credits is only for 2 persons per room. Extra bed fee does not include benefits for the third person.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out from11:00
  • Check-out until11:00
Getting around
  • Distance from city center2.0 km
  • Travel time to airport (minutes)6
Extras
  • Breakfast charge (unless included in room price)327.8 HKD
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors37
  • Number of restaurants2
  • Room voltage220
  • Year property opened2009

Property announcements

Guests who staying at 1 King Club Access, 2 Twin Club Access, Grand Suite King Club, Grand Suite Twin Club, Grand Deluxe Suite Club, Grand Executive Suite, Grand Executive Fountain View Suite, Premier Suite and Diplomat Suite can enjoy exclusive Grand Club privileges including breakfast, evening cocktails and more at our Grand Club Lounge.

The property is thrilled to embark on a facility enhancement to revitalize the ambiance. Lobby Lounge will be temporarily closed starting from April 4, 2024, and part of the lobby will not be accessible. The Hotel will remain open for normal operations with minimal impact. We look forward to welcoming you with a brand new arrival experience in July. For enquiries, please contact Guest Contact Centre.

Reviews of Grand Hyatt Macau from real guests

Provided by verified guests of

Agoda logo
8.9
Cleanliness9.3
Service9.1
Facilities8.9
Room comfort and quality8.9
Location8.8
Value for money8.8
High score for Macau
Rating
9+ Exceptional (1,238)
8-9 Excellent (443)
7-8 Very Good (286)
6-7 Good (80)
<6 Below Expectation (95)
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Room Type
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Showing 2,142 verified guest comments
12345
10.0
Exceptional
WANVIMOL from Thailand
Group
2 TWIN BEDS WITH CLUB ACCESS
Stayed 1 night in February 2020

New hotel and trying to take care of customers during the coronavirus crisis”

Selected this hotel as accommodation for the 2nd night of the trip because it had a great price including breakfast and club privileges. However, due to the spread of the coronavirus, we tried to inquire and received a response that we could cancel. But since we had already booked the Sheraton for the first night and they didn't respond, and Hyatt responded that they canceled the shuttle bus service on February 8th and if we wanted to cancel the reservation, we should contact Agoda. Mandarin Oriental, which was the accommodation for the 3rd night, responded that they could accommodate us and send a car to pick us up at the airport and drop us off. When we informed them that our flight was on February 7th, but we would stay at Hyatt on February 8th-9th, Oriental sent a car to pick us up at Hyatt instead at 14:00. This made us confident to continue the trip even though the casino and plaza were closed. When we arrived at Hyatt, because there were very few guests, the staff took good care of us. We received a free upgrade to a suite, which was very impressive. The club privileges helped us a lot when everything was closed. The staff took care of us until check-out and allowed us to check out late until 13:30 and came to pick us up because the lobby on the 1st floor was closed and we couldn't wait for the limousine. They asked us to wait at the Club Tower on the 37th floor again.

Reviewed February 10, 2020
Auto-translated through generative A.I.

Thank you for taking the time to tell us about your recent stay at Grand Hyatt Macau. We always strive to ensure a special guest experience and your comments are extremely encouraging. We look forward to welcoming you back in the near future.

Responded February 25, 2020
Grand Hyatt Macau
10.0
Exceptional
Sherlina from Indonesia
Family with young children
1 King Bed Deluxe
Stayed 2 nights in March 2024

the BEST!!”

we arrived at the hotel at 3PM, the receptionist at that time told us that we got our room upgraded to suite (we just need to wait another hour because they need to prepare the room). we decided to go somewhere else first. we got back to the hotel around 6PM, the receptionist told us that we got our room upgraded from suite (we got the grand executive one). The room is very spacious. i lost for words when i saw the room.. the room was super clean and cozy.. will be back for sure.

Reviewed March 19, 2024
9.6
Exceptional
Angeline from Hong Kong SAR, China
Family with teens
1 King Bed Deluxe
Stayed 1 night in June 2024

Truly memorable stay”

We had such an amazing stay at Grand Hyatt Macau, the hotel was super central but has very peaceful ambience that was away from the craziness of casinos, yet everything was within a 3-5 minute walk. Our room was super big, clean, well supplied (they use Balmain products too!), and Jack Wu was extremely helpful, he helped us check in earlier and got us a beautiful suite with an amazing view of Wynn Palace and the main boulevard. The service at the hotel was impeccable. Would definitely stay there again next time we visit Macau.

Reviewed June 17, 2024
10.0
Exceptional
Jang from Hong Kong SAR, China
Family with teens
1 King Bed with Club Access
Stayed 1 night in June 2024

Excellent club lounge service and staffs ”

We stayed there for my parents’ anniversary and it was an excellent choice. The staffs at the club lounge are excellent and very attentive especially the manager and the associate manager. We appreciate your services. Highly recommend

Reviewed June 03, 2024
10.0
Exceptional
Shirley from Hong Kong SAR, China
Group
2 Twin Beds Deluxe
Stayed 1 night in May 2024

Excellence ”

Checking In was smooth . We were upgraded to room with fountains’ view as my friends had not been to Macau for a long time , room is wonderful with separate living area. Last but not least: really appreciated they extended another hour as I was admitted to hospital for food poisoning at midnight ….

Reviewed May 29, 2024
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