Grand Hyatt Macau

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

City of Dreams Estrada do Istmo, Cotai, Macau, Macau SAR, China

Highlights

Excellent room comfort & quality

- Very spacious, clean rooms and suites with frequent complimentary upgr...

The room has an amazing view, very spacious and so clean.
Professional guest services

- Guest services and concierge provide attentive, personalized support—s...

One of the best hotel with the best service and pastry
Ideal location

- Direct covered connection to the LRT and frequent shuttle links—shuttl...

Location good and hotel shuttle bus free to airport
Sparkling clean

- Rooms and bathrooms are consistently reported as very clean and well m...

The room has an amazing view, very spacious and so clean.
Great view

- Fountain and performance-lake views are common—rooms overlook Wynn Pal...

The room has an amazing view, very spacious and so clean.

Facilities

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

Perfect for two, Grand Hyatt Macau sits in City of Dreams on the Cotai Strip with direct access to entertainment and shops. Enjoy towering views, sky‑high dining, rooftop pool, Asian spa, diverse restaurants and live shows. In Cotai’s resort and shopping corridor, this hotel puts two travelers minutes from major casinos, family attractions and the Wynn Palace Skycab. Rooms include an in‑room safe, refrigerator, luxe toiletries and fluffy towels; select rooms offer city or lake views. Guests can request private in‑room breakfast, relax at the rooftop pool, try the on‑site luxury casino or join guided tours. About 1.3 km from Galaxy Macau’s Fortune Diamond shopping, it’s a convenient base for sightseeing and nightlife. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

6 travelers have booked today.

Cleanliness 9.3
Service 9.2
Room comfort and quality 9.0
Facilities 8.9

Based on 10,802 verified reviews

Cleanliness

9.3

Service

9.2

Room comfort and qua...

9.0

Facilities

8.9

Location

8.9

Value for money

8.8

  • "It is the most satisfying hotel I have ever stayed in Macau"
  • "Really give me awesome experience to stay here."
  • "Mavis was super friendly and helpful at the reception."
  • "Impeccable service by concierge and housekeeping"
  • "The room has an amazing view, very spacious and so clean."
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Nearest transportation options

Macau LRT Cotai East Station is within 0.23 km

Macau LRT MUST Station is within 0.56 km

See map

8.9Excellent

Location rating score

Excellent location
Exceptional for walking
More details on walking
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There are 85 places in walking distance!

Parking
FREE
Walkable places
Taboo Show
20 m
City of Dreams Casino
30 m
The House of Dancing Water
90 m
The Countdown Hotel
150 m
Para Club
190 m
Popular landmarks
Macao Museum
4.6 km
Macau Tower Convention & Entertainment Centre
4.6 km
Grand Lisboa Casino
5.2 km
St. Dominic's Church
5.2 km
A-Ma Temple
5.5 km
Closest landmarks
Pátio frontal
330 m
Kids Cavern (Cotai Sands Central)
350 m
MUST Stadium
380 m
Sands Cotai Central Casino
420 m
Planet J
430 m

Good to know

Value for money8.8
Distance to city center2.0 km
Location rating8.9
Nearest airportMacau International Airport (MFM) - Macau SAR, China
Distance to airport1.4 km

Select your room

1/11

Grand Deluxe Suite King With Club Access

69 m²/743 ft²
Max 3 adults
1 king bed
  • City view

1/10

Grand Executive Fountain View Suite

72 m²/775 ft²
Max 3 adults
1 king bed

9.7

Exceptional

Room comfort and quality
  • Lake view

1/10

Grand Suite King With Club Access

64 m²/689 ft²
Max 3 adults
1 king bed

10.0

Exceptional

Room comfort and quality
  • City view

1/10

Grand Suite Twin With Club Access

64 m²/689 ft²
Max 3 adults
2 single beds

9.2

Exceptional

Room comfort and quality
  • City view

1/9

1 King Bed With Club Access

52 m²/560 ft²
Max 3 adults
1 king bed

9.4

Exceptional

Room comfort and quality
  • City view

1/9

2 Twin Beds With Club Access

52 m²/560 ft²
Max 3 adults
2 single beds

9.5

Exceptional

Room comfort and quality
  • City view

1/9

Grand Executive Suite

72 m²/775 ft²
Max 3 adults
1 king bed

8.5

Excellent

Room comfort and quality
  • City view

1/9

Premier Suite

110 m²/1184 ft²
Max 3 adults
1 king bed
  • City view

1/8

Diplomat Suite

165 m²/1776 ft²
Max 3 adults
1 king bed
  • Lake view

1/7

Grand Deluxe Fountain View Suite King

69 m²/743 ft²
Max 3 adults
1 king bed

9.6

Exceptional

Room comfort and quality
  • Lake view

Frequently asked questions

Yes! Grand Hyatt Macau offers laundry service at your convenience for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

Yes! Grand Hyatt Macau features dry cleaning service that is accessible all throughout your stay, ensuring that you're always looking your absolutely best in your favorite outfit. Please contact the property for more information.

While remaining at Grand Hyatt Macau, kick start your holiday by exploring the nearest destinations that are within walking distance to the property which include Taboo Show, City of Dreams Casino, and The House of Dancing Water.

Grand Hyatt Macau's policy regarding children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

Verified group travelers that have stayed at this property have given Grand Hyatt Macau an average rating of 9.0. You can find more comprehensive customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is Macau LRT Cotai East Station, 232.33 m away from Grand Hyatt Macau.

Grand Hyatt Macau’s community is Cotai which consists of popular restaurants such as T For Tapas, Hip Seng Seafood Hot Pot (City of Dreams), and Beijing Kitchen (Restaurant).

Services for in-house catering are made available to help your event go smoothly.

Guest visitors can enjoy breakfast offered with an additional charge of 327.8 MOP for adults and 327.8 MOP for children if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the property.

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

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More about Grand Hyatt Macau

More about Grand Hyatt Macau

Luxurious Stay at Grand Hyatt Macau: A Gateway to Elegance and Comfort

Nestled just 2 kilometers from the vibrant heart of Macau, the Grand Hyatt Macau offers an exquisite blend of modern luxury and classic hospitality. Built in 2009, this prestigious hotel provides a sophisticated retreat for travelers seeking both convenience and comfort. With a quick 6-minute drive to the airport, guests can effortlessly start their Macau adventure or return home with ease. Boasting 791 spacious rooms, the Grand Hyatt Macau is designed to cater to the needs of every guest. Check-in begins at 3:00 PM, allowing ample time to unwind and settle into your luxurious surroundings, while check-out is gracefully scheduled until 11:00 AM. Families are warmly welcomed, with children aged 3 to 12 able to stay free of charge, making it an ideal destination for both leisure and family vacations. Experience the perfect harmony of world-class amenities and warm hospitality at this exceptional Macau hotel.

Convenience at Its Finest: Grand Hyatt Macau's Exceptional Facilities

At Grand Hyatt Macau, convenience is a top priority, ensuring that guests have a hassle-free and enjoyable stay. The hotel offers a range of exceptional convenience facilities, including a laundry service, concierge, and dry cleaning services. No need to worry about packing excessive clothes or finding a laundromat while on vacation. Grand Hyatt Macau's laundry service is available to take care of your laundry needs, ensuring that you always have fresh and clean clothes. The professional staff will handle your garments with care, providing you with a seamless and efficient service. The concierge at Grand Hyatt Macau is dedicated to making your stay as smooth as possible. They are ready to assist with any queries, provide recommendations on local attractions, and help with arranging transportation or booking tickets to shows or events. Whether you need directions or want to explore the best dining options in the city, the concierge is there to cater to your needs. For guests who require dry cleaning services, Grand Hyatt Macau offers reliable and efficient options. Whether it's a business suit, evening gown, or delicate fabrics, the hotel's dry cleaning service ensures that your clothes are handled with utmost care and returned to you in pristine condition. With its laundry service, concierge, and dry cleaning facilities, Grand Hyatt Macau goes above and beyond to provide guests with the utmost convenience and comfort during their stay.

Convenient Airport Transfer at Grand Hyatt Macau

At Grand Hyatt Macau, we understand the importance of seamless travel experiences, which is why we offer convenient airport transfer services. Upon arrival at Macau International Airport, guests can easily access our hotel by arranging for our reliable airport transfer service. Our professional and friendly drivers will be waiting to greet you and assist with your luggage, ensuring a hassle-free journey to the hotel. Our airport transfer service is available 24 hours a day, providing flexibility for guests arriving at any time. Sit back and relax in our comfortable vehicles as you enjoy the scenic drive to the hotel. Whether you are traveling alone, with a partner, or as a group, we have a range of vehicles to accommodate your needs. From sedans to spacious vans, we can cater to any party size. With our airport transfer service, you can start your stay at Grand Hyatt Macau on a stress-free note. Let us take care of your transportation needs, allowing you to focus on enjoying your time in Macau. Book your stay with us today and experience the convenience of our airport transfer service.

A Gastronomic Haven at Grand Hyatt Macau

Indulge in a culinary journey like no other at Grand Hyatt Macau, where a myriad of dining options await to tantalize your taste buds. With a range of restaurants and bars, there is something to satisfy every craving and occasion. For a taste of authentic Cantonese cuisine, head to Beijing Kitchen, where traditional flavors are elevated to new heights. From succulent Peking duck to exquisite dim sum, each dish is meticulously prepared using the freshest ingredients. For a more interactive dining experience, The Grill offers an open kitchen concept, allowing guests to watch as skilled chefs prepare their perfectly grilled steaks and seafood. If you're in the mood for international flavors, mezza9 Macau is the place to be. This vibrant restaurant features nine different dining experiences under one roof, including a sushi bar, a grill station, and a seafood market. Whether you're craving Italian pasta, Japanese sushi, or fresh seafood, mezza9 Macau has it all. After a day of exploring Macau, unwind with a drink at The Lounge. This stylish bar offers a wide selection of beverages, from classic cocktails to premium wines. With its cozy ambiance and live music, it's the perfect place to relax and enjoy the evening. At Grand Hyatt Macau, culinary delights await at every turn. Immerse yourself in a world of flavors and embark on a gastronomic adventure you won't soon forget.

Luxurious Room Options at Grand Hyatt Macau

Discover a range of elegant accommodations at Grand Hyatt Macau, featuring various spacious suites and rooms designed to suit every traveler's preference. Choose from the sophisticated Grand Suite King or Twin, each offering 64 square meters of refined comfort, or indulge in the expansive Premier Suite, boasting 110 square meters of luxurious space. For those seeking a touch of exclusivity, the Grand Deluxe Fountain View Suite and Grand Executive Fountain View Suite provide stunning vistas alongside their stylish interiors. Travelers can also opt for the opulent Diplomat Suite, covering 165 square meters, or the prestigious Chairman Suite, perfect for an elevated stay. Booking these exquisite rooms through Agoda not only guarantees you access to the best available prices but also ensures a seamless, hassle-free reservation experience. Enjoy the convenience of secure bookings and exclusive deals, making your stay at Grand Hyatt Macau both memorable and effortless. Whether you're traveling for business or leisure, these premium room options promise comfort, style, and exceptional value.

Discover the Vibrant Charm of Cotai in Macau

Nestled in the heart of Macau, the vibrant district of Cotai is a must-visit destination for travelers seeking a unique and unforgettable experience. Known as the Las Vegas of Asia, Cotai is home to the iconic Grand Hyatt Macau, offering a perfect blend of luxury, entertainment, and cultural diversity. Immerse yourself in the dazzling world of Cotai, where towering skyscrapers, world-class casinos, and luxurious resorts dot the landscape. Indulge in a shopping spree at the upscale boutiques and designer stores that line the streets, or try your luck at the glamorous casinos that offer a thrilling gaming experience. For those seeking a taste of Macau's rich cultural heritage, Cotai is also home to several historical sites and landmarks. Explore the ancient ruins of St. Paul's Cathedral, a UNESCO World Heritage Site, or marvel at the stunning architecture of the A-Ma Temple. Don't miss the chance to savor authentic Macanese cuisine at the local eateries, where you can sample a fusion of Portuguese and Chinese flavors. Whether you're a leisure traveler or a business executive, Cotai has something for everyone. Experience the vibrant charm of this bustling district and create memories that will last a lifetime at the Grand Hyatt Macau.

Getting to Grand Hyatt Macau from the Nearest Airports

Located in the vibrant Cotai district of Macau, Grand Hyatt Macau offers a luxurious and convenient stay for travelers visiting this bustling city. When it comes to getting to the hotel from the nearest airports, there are a few options to consider. If you are arriving at Macau International Airport, the most convenient way to reach Grand Hyatt Macau is by taking a taxi. Taxis are readily available outside the airport terminal, and the journey to the hotel takes approximately 15 minutes, depending on traffic conditions. The hotel is located in the heart of Cotai, making it easily accessible from the airport. Another option is to take a shuttle bus from the airport to the hotel. Many shuttle bus services operate between Macau International Airport and various hotels in the city, including Grand Hyatt Macau. These shuttle buses are comfortable and affordable, offering a convenient way to reach the hotel. For those arriving at Hong Kong International Airport, there are several ways to reach Grand Hyatt Macau. The most popular option is to take the ferry from Hong Kong International Airport to Macau. The ferry terminal is located within the airport, and the journey to Macau takes around one hour. Once you arrive in Macau, you can take a taxi or a shuttle bus to Grand Hyatt Macau. Overall, whether you are arriving at Macau International Airport or Hong Kong International Airport, there are convenient transportation options available to reach Grand Hyatt Macau. Whether you prefer a taxi, shuttle bus, or ferry, you can easily make your way to this luxurious hotel in the heart of Cotai.

Exciting Attractions Near Grand Hyatt Macau

Located in the heart of Macau, Grand Hyatt Macau offers easy access to a plethora of exciting attractions and landmarks. Just a stone's throw away, you'll find the renowned City of Dreams Casino, where you can try your luck at the tables or enjoy a thrilling night of entertainment. For a taste of Parisian charm, head to the Eiffel Tower Experience at Parisian Macau, where you can marvel at a stunning replica of the iconic landmark and enjoy breathtaking views of the Cotai Strip. If you're in the mood for some adventure, make your way to Skycab Cable Car at Wynn Palace. This exhilarating ride offers panoramic views of the city as you soar above the bustling streets. For a touch of glamour, visit the Fortune Diamond at Galaxy Macau, a dazzling display of lights and colors that is sure to leave you mesmerized. The Cotai Strip Resorts, home to a variety of world-class hotels, casinos, and entertainment venues, is also within easy reach, ensuring there is never a dull moment during your stay at Grand Hyatt Macau. Whether you're a thrill-seeker or a culture enthusiast, the surrounding attractions near Grand Hyatt Macau will surely captivate your senses and make your stay in Macau truly unforgettable.

Convenient Public Transport Stations near Grand Hyatt Macau

Located in the vibrant city of Macau, Grand Hyatt Macau offers easy access to several public transport stations in its vicinity. Just a short distance away, guests will find Cotai West Station, Lotus Checkpoint Station, Cotai East Station, and East Asian Games Station, providing convenient transportation options for exploring the city and beyond. Cotai West Station is situated within walking distance from the hotel and offers access to the Taipa Ferry Terminal, where guests can catch a ferry to Hong Kong or other nearby destinations. Lotus Checkpoint Station is also nearby, making it convenient for guests to travel to and from mainland China. Cotai East Station is another option for travelers, offering connections to various parts of Macau and the neighboring regions. For those attending events or wanting to explore the city's attractions, the East Asian Games Station is a great choice. This station provides easy access to the Macau East Asian Games Dome, as well as other popular destinations in Macau. With these public transport stations in close proximity, guests at Grand Hyatt Macau can easily navigate the city and make the most of their stay, whether it's for business or leisure purposes.

A Culinary Haven: Indulge in a Variety of Exquisite Dining Options

Grand Hyatt Macau is surrounded by an array of exceptional restaurants that cater to every palate. Guests can savor authentic Chinese cuisine at Beijing Kitchen, Lai Heen, and Zi Yat Heen, where traditional flavors are elevated to new heights. For a taste of French elegance, La Chine offers a sophisticated dining experience with its exquisite menu and elegant ambiance. Those craving Italian flavors can head to 8½ Otto e Mezzo Bombana, a Michelin-starred restaurant renowned for its delectable dishes. McSorley's Ale House provides a cozy and lively atmosphere, perfect for enjoying a pint of beer and hearty pub fare. Lakeview Palace offers a stunning lakeside setting and serves a fusion of Chinese and Western dishes, while Tsui Wah Restaurant at Galaxy promises a delightful mix of Hong Kong-style comfort food. Finally, Pearl Dragon is a must-visit for those seeking refined Cantonese cuisine in an elegant setting. With such a diverse range of dining options, guests at Grand Hyatt Macau are truly spoiled for choice.

Shop till you drop at Grand Hyatt Macau's surrounding shopping landmarks

Located in the vibrant city of Macau, Grand Hyatt Macau is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shoppers. Just a stone's throw away, you'll find DFS Galleria, a luxury shopping destination offering an extensive range of international brands. For a unique shopping experience, head to The Boulevard at Studio City, where you can explore a variety of designer boutiques and indulge in some retail therapy. The Countdown Hotel is another nearby hotspot, featuring a selection of trendy fashion stores and upscale retailers. If you're looking for a one-stop shopping destination, The Shoppes at Cotai Sands Central is the place to be, with its impressive collection of high-end fashion, jewelry, and lifestyle brands. And don't miss the spectacular Fortune Diamond at Galaxy Macau, where you can shop amidst a stunning display of lights and water. With these shopping landmarks just a short distance away, Grand Hyatt Macau is the perfect choice for shopaholics looking for a memorable retail experience.

Luxury at an Affordable Price: Grand Hyatt Macau vs. Average Hotel Prices in Macau

Experience the epitome of luxury at Grand Hyatt Macau without breaking the bank. With an average price of just $291 per room, this prestigious hotel offers an incredible value for money. Compared to the average price of a hotel room in Macau, which stands at $201, Grand Hyatt Macau provides a truly exceptional experience at a surprisingly affordable rate. Nestled in the heart of Macau, this five-star hotel boasts world-class amenities and impeccable service. From elegantly designed rooms to stunning views of the city skyline, every aspect of your stay at Grand Hyatt Macau is designed to exceed your expectations. Indulge in the ultimate comfort and relaxation with plush bedding, luxurious bathrooms, and state-of-the-art technology. Whether you're traveling for business or pleasure, this hotel offers a perfect blend of comfort, convenience, and sophistication. In addition to the remarkable value for money, Grand Hyatt Macau also offers a range of enticing promotions and packages to enhance your stay. From discounted rates to complimentary upgrades, there are plenty of opportunities to make your stay even more memorable. So why settle for an average hotel room in Macau when you can experience the grandeur of Grand Hyatt Macau at such an affordable price? Book your stay today and discover the true meaning of luxury without breaking the bank.

Exceptional Service and Beautiful Rooms

Grand Hyatt Macau in Macau, Macau SAR, China is renowned for its exceptional service and beautiful rooms. The staff at this hotel are incredibly helpful, nice, and friendly, ensuring that guests have a memorable stay. The hotel offers great services, including a delicious breakfast that is served daily. Guests can also enjoy the stunning swimming pool and well-equipped gym facilities. The rooms are not only beautiful but also spacious, with great amenities provided. The hotel's location is ideal, and the staff go above and beyond to make guests feel welcome. Additionally, the rooms are kept immaculately clean, ensuring a comfortable and enjoyable stay. The hotel staff are known for their kindness and helpfulness, making guests feel valued and taken care of. The view from the hotel is breathtaking, and the friendly staff add to the overall positive experience. Another highlight is the Nespresso coffee maker, which guests thoroughly enjoy. Overall, Grand Hyatt Macau offers exceptional service, beautiful rooms, and a clean and comfortable environment, making it a top choice for travelers visiting Macau.

Exceptional Customer Ratings for Grand Hyatt Macau

Grand Hyatt Macau is a hotel that consistently receives exceptional customer ratings, making it a top choice for travelers visiting Macau. With an overall rating of 8.9, guests are highly satisfied with their stay at this luxurious hotel. One of the standout features of Grand Hyatt Macau is its excellent value for money. With a rating of 8.7 for value, guests appreciate the high-quality service and amenities provided at a reasonable price. From the moment they step into the hotel, guests are greeted with warm hospitality and a seamless check-in process, setting the tone for a memorable stay. The hotel's facilities also receive high praise, with a rating of 8.9. Guests have access to a wide range of amenities, including a stunning outdoor pool, a fully-equipped fitness center, and a luxurious spa. Whether guests are looking to relax and unwind or stay active during their stay, Grand Hyatt Macau has something to offer for everyone. The cleanliness of the hotel is another aspect that guests rave about, with a rating of 9.3. The housekeeping staff ensures that every corner of the hotel is immaculately clean, creating a comfortable and hygienic environment for guests to enjoy. From the pristine guest rooms to the spotless common areas, guests can rest assured that their stay at Grand Hyatt Macau will be a clean and refreshing experience. In addition to the outstanding facilities and cleanliness, the hotel's location is also highly rated, with a score of 8.8. Situated in the heart of Macau, guests have easy access to popular attractions, shopping centers, and entertainment venues. Whether guests want to explore the vibrant city or simply enjoy the breathtaking views from their room, Grand Hyatt Macau offers a convenient and picturesque location. The comfort of the hotel is another aspect that guests appreciate, with a rating of 8.9. The spacious and well-appointed guest rooms provide a haven of relaxation after a day of exploring the city. With plush beds, modern amenities, and stylish decor, guests can unwind and recharge in comfort. Last but not least, the staff performance at Grand Hyatt Macau is exceptional, with a rating of 9.1. The dedicated and attentive staff go above and beyond to ensure that guests have a memorable and enjoyable stay. From the moment guests arrive until the time they check out, the staff's professionalism and genuine care create a welcoming and personalized experience. Overall, Grand Hyatt Macau receives glowing customer reviews, with high ratings for value, facilities, cleanliness, location, comfort, and staff performance. With its exceptional service, luxurious amenities, and prime location, Grand Hyatt Macau is the perfect choice for travelers seeking a memorable stay in Macau.

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Amenities and facilities

Excellent8.9

Facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
Accessibility
  • Elevator
  • Parking spaces for cars self-parking facility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Casino
  • Computer station
  • Fitness center
  • Gym/fitness
  • Hot tub
  • Massage
  • Nightclub
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
Dining, drinking, and snacking
  • Bar
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids club
  • Kids meal
  • Playground
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site
mezza9 Macau
  • Cuisine: Chinese, International, Japanese, Local, Seafood, Grill/BBQ, Steakhouse, Sushi, Cantonese
  • Menu: Buffet
Beijing Kitchen
  • Cuisine: Chinese
  • Menu: A-la-carte
Fountain Cafe (????)
  • Cuisine: Chinese, Local
  • Menu: A-la-carte

Location

City of Dreams Estrada do Istmo, Cotai, Macau, Macau SAR, China

Excellent8.9

Location

Airports
  • Macau International Airport (MFM) - Macau SAR, China
    1.4 km 6 min drive
  • Zhuhai Jinwan Airport (ZUH) - China
    25.3 km
Public transportation
  • Macau LRT Cotai East Station
    230 m 12 min walk
  • Macau LRT MUST Station
    560 m
Hospital or clinic
  • American Dental
    1.2 km
Convenience store
  • 7 Eleven
    440 m
Cash withdrawal
  • ATM
    330 m

What's nearby

Popular landmarks
  • Macao Museum
    4.6 km
  • Macau Tower Convention & Entertainment Centre
    4.6 km
  • Grand Lisboa Casino
    5.2 km
  • St. Dominic's Church
    5.2 km
  • A-Ma Temple
    5.5 km
  • Senado Square
    5.7 km
  • Historic Centre of Macau
    5.7 km
  • Monte Forte (Fortaleza do Monte)
    5.9 km
  • Ruins of St. Paul's
    6.0 km
Nearby landmarks
  • Taboo Show
    20 m
  • City of Dreams Casino
    30 m
  • The House of Dancing Water
    90 m
  • The Countdown Hotel
    150 m
  • Para Club
    190 m
  • Dragone Show
    190 m
  • The Spectacle (MGM Cotai)
    210 m
  • Macau LRT Cotai East Station
    230 m
  • Cotai Strip Resorts
    240 m
  • Skycab Cable Car (Wynn Palace)
    270 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property offers complimentary one-time buffet dinner per room per stay for Grand Offer Package.
  • Alcohol is available in the minibar at an extra charge.
  • The Grand Offer which includes 2 complimentary buffet credits is only for 2 persons per room. Extra bed fee does not include benefits for the third person.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
  • Check-out from11:00
Getting around
  • Distance from city center2.0 km
  • Travel time to airport (minutes)6
Extras
  • Breakfast charge (unless included in room price)327.8 MOP
The property
  • Year property opened2009
  • Number of floors37
  • Room voltage220
  • Number of rooms 791
  • Non-smoking rooms/floorsno
  • Number of restaurants2
  • Number of bars/lounges1

Property announcements

Guests who staying at 1 King Club Access, 2 Twin Club Access, Grand Suite King Club, Grand Suite Twin Club, Grand Deluxe Suite Club, Grand Executive Suite, Grand Executive Fountain View Suite, Premier Suite and Diplomat Suite can enjoy exclusive Grand Club privileges including breakfast, evening cocktails and more at our Grand Club Lounge.

Reviews of Grand Hyatt Macau from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

Agoda logo
8.9

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 9.6
  • 9.6
  • 10
  • 8.0
  • 10
  • 10
  • 10
  • 10

Most recent

From 5,390 reviews

  • Cleanliness score 9.3 out of 10
    Cleanliness9.3
  • Service score 9.2 out of 10
    Service9.2
  • Room comfort and quality score 9 out of 10
    Room comfort and quality9.0
  • Facilities score 8.9 out of 10
    Facilities8.9
  • Location score 8.9 out of 10
    Location8.9
  • Value for money score 8.8 out of 10
    Value for money8.8

Review summary

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The hotel has received positive feedback from multiple guests for its excellent and friendly staff who have been described as extremely professional and helpful. The property's great location near Cotai East station and other attractions has also been praised. Guests have mentioned the spacious, comfortable and stunning rooms, as well as the clean and well-equipped amenities.

Few guests reported long check-in queues; not a widespread issue according to most reviews.

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Room Type
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Show reviews that mention 

Service

Mentioned in 68 reviews
sentiment-positive-indicator
91% Positive
sentiment-negative-indicator
8% Unfavourable

Cleanliness

Mentioned in 37 reviews
sentiment-positive-indicator
89% Positive
sentiment-negative-indicator
10% Unfavourable

Location

Mentioned in 35 reviews
sentiment-positive-indicator
97% Positive
sentiment-negative-indicator
2% Unfavourable

Room comfort

Mentioned in 24 reviews
sentiment-positive-indicator
75% Positive
sentiment-negative-indicator
25% Unfavourable

Room size

Mentioned in 24 reviews
sentiment-positive-indicator
100% Positive

Check in

Mentioned in 22 reviews
sentiment-positive-indicator
63% Positive
sentiment-negative-indicator
36% Unfavourable

Room view

Mentioned in 19 reviews
sentiment-positive-indicator
100% Positive

Breakfast

Mentioned in 11 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable

Atmosphere

Mentioned in 9 reviews
sentiment-positive-indicator
88% Positive
sentiment-negative-indicator
11% Unfavourable
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  1. 10.0
    Exceptional
    Bora from South Korea
    Family with young children
    1 King Bed Deluxe
    Stayed 1 night in January 2026

    “It was great for a family trip!”

    The location is perfect for viewing the One Palace Fountain Show, and it's right in front of the light rail, so it's very convenient with only two stops to the airport. The House of Dancing Water performance venue is connected to the shopping mall and restaurants, making it very convenient. The facilities, cleanliness, and staff attitude were all worthy of a 5-star rating! I will definitely stay here again during my next visit to Macau. ^-^

    Reviewed January 27, 2026
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  2. 10.0
    Exceptional
    SEO from South Korea
    Couple
    2 Twin Beds With Club Access
    Stayed 4 nights in May 2025

    “I liked everything about Haadt Macao.”

    4 nights and 5 days at the club lounge, breakfast buffet, casino ~~ Afternoon tea on the 37th floor! Happy hour time! A joyful time of eating, drinking, and enjoyment again ^0^ At the breakfast buffet on the 1st floor 'Gonji (lobster porridge)', grilled mackerel, hot milk, espresso, salmon, juice ^0^ Staying on the 33rd floor! Enjoyed the glamorous night of Macau to the fullest. Room cleaning condition was very good! The bedding was cozy!!! All the staff members everywhere were very friendly and nice. 1st-floor restaurant Maha, 1st-floor lobby Jemil, Andrel. A big thank you to all the staff on the 37th floor, especially Joseph, the male staff who checked me in, and the wonderful female staff who made the martini!!! I LOVE Macau ♡ I love Hyatt.

    Reviewed May 31, 2025
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  3. 10.0
    Exceptional
    JEONGSUN from South Korea
    Solo traveler
    Grand Suite Twin
    Stayed 1 night in November 2024

    “The best choice while traveling to Macau with a friend.”

    It was the best accommodation during my trip to Hong Kong and Macau with my friend. The condition of the room, the bathroom, and the view were all great, and the location was perfect. The bedding was also comfortable. The staff were very friendly, especially Sigit C. Sugianto from the concierge, who was a tremendous help. I even made sure to get his business card. Since I didn’t know the geography of Macau, I casually asked where to catch the bus to the restaurant, and he unfolded a map and explained everything in detail, from the bus number to the cost and the boarding location, following our travel route. Thanks to that, we had a perfect trip. If I travel to Macau again and choose the Grand Hyatt once more, it will be because of the kindness of the staff. Thank you!

    Reviewed May 15, 2025
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  4. 10.0
    Exceptional
    민지 from South Korea
    Group
    Grand Suite King
    Stayed 1 night in February 2026

    “Hyatt is nice.”

    It didn't have the luxurious feel of the photos, but it was still a suitable place to fully enjoy a night in Macau. The location was good and the facilities inside were well-maintained, offering plenty to see. Highly recommended for three people~

    Reviewed February 23, 2026
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  5. 10.0
    Exceptional
    Kim from South Korea
    Couple
    1 King Bed Deluxe
    Stayed 3 nights in December 2024

    “The best facilities”

    After considering for three nights, I decided on the Hyatt, and the room was spacious and clean, and the view was so great that it made my trip even more enjoyable. If I go again, I will choose the Hyatt~ I am completely satisfied. The staff were also very friendly and I could go anywhere by shuttle, so it was great that there were no transportation costs. It’s a wonderful hotel.

    Reviewed December 13, 2024
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