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Grand Hyatt Manila (Multiple-Use Hotel)
Grand Hyatt Manila (Multiple-Use Hotel)
Grand Hyatt Manila (Multiple-Use Hotel)
Grand Hyatt Manila (Multiple-Use Hotel)
Grand Hyatt Manila (Multiple-Use Hotel)
Grand Hyatt Manila (Multiple-Use Hotel)
Grand Hyatt Manila (Multiple-Use Hotel)

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9.1

Exceptional

1,045 reviews

1,045 reviews

Housekeeping22
View18
Breakfast15
See map

9.2

Exceptional

Location rating score

Exceptional location - 440 meters from city center
Parking
FREE
Popular landmarks
Robinsons Place Manila 7.6 km
National Museum 8.3 km
Rizal Park 8.3 km
Quiapo Church 8.7 km
Manila Ocean Park 8.9 km
Fort Santiago 8.9 km
San Agustin Church 9.0 km
Casa Manila 9.0 km
Manila Cathedral 9.3 km
Intramuros 9.6 km
Nearby landmarks
Uptown Mall Sky Park 270 m
Uptown Mall Parking 290 m
Crossroads 330 m
Mc Home Depot 360 m
Parking along Lane R 360 m
St. Luke's Medical Center Global City 440 m
KidZania Taguig 460 m
Maxicare 500 m
Track 30th 500 m
30th West B 510 m

Grand Hyatt Manila (Multiple-Use Hotel)

8th Avenue corner 35th Street, Bonifacio Global City, Bonifacio Global City (BGC) / Taguig, Manila, Philippines, 1634 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Bonifacio Global City (BGC) / Taguig part of Manila, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Intramuros. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Excellent breakfast

Safety Seal

The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Hot tub

Fitness center

Check-in/out [express]

BBQ facilities

This property is in high demand!

5 travelers have booked today.

Value for money8.8
Location rating9.2
Nearest airportNinoy Aquino International Airport (MNL)
Distance to airport6.2 km

Rooms available at Grand Hyatt Manila (Multiple-Use Hotel)

1 King Bed
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Deluxe
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Executive Suite
...
  • Room size: 124 m²/1335 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Club Deluxe King Bed
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Double Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Club Deluxe Double
...
  • Room size: 51 m²/549 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Club King
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Suite King
...
  • Room size: 72 m²/775 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Club Double
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Grand Deluxe King
...
  • Room size: 50 m²/538 ft²
Enter dates to see prices

Frequently asked questions

Does Grand Hyatt Manila (Multiple-Use Hotel) have a hot tub?

A hot tub is one of the facilities available at Grand Hyatt Manila.

What time is check-in and check-out at Grand Hyatt Manila (Multiple-Use Hotel)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Hyatt Manila (Multiple-Use Hotel)?

Grand Hyatt Manila (Multiple-Use Hotel) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Grand Hyatt Manila (Multiple-Use Hotel) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Manila with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Grand Hyatt Manila (Multiple-Use Hotel)?

Start your mornings right, with the continental and buffet breakfast options offered at Grand Hyatt Manila (Multiple-Use Hotel). There's an additional charge of 1518 PHP for adults and 708 PHP for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Grand Hyatt Manila (Multiple-Use Hotel)?

Grand Hyatt Manila (Multiple-Use Hotel) features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea and desserts are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Grand Hyatt Manila (Multiple-Use Hotel)?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Grand Hyatt Manila (Multiple-Use Hotel). Services for in-house catering and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Grand Hyatt Manila (Multiple-Use Hotel)?

On-site venues and convenient event services make Grand Hyatt Manila (Multiple-Use Hotel) an ideal choice for hosting events such as conferences and meetings. The venue available at the hotel can accommodate you and your guests. An extensive range of facilities and services including meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Grand Hyatt Manila (Multiple-Use Hotel)?

Grand Hyatt Manila (Multiple-Use Hotel) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Grand Hyatt Manila (Multiple-Use Hotel)?

Restaurants including Arroz Ecija, Subway (BGC) and Starbucks (Bonifacio Global City (BGC) / Taguig) are popular in Grand Hyatt Manila (Multiple-Use Hotel)’s neighborhood which is known as Bonifacio Global City (BGC) / Taguig.

What popular shopping places are close to Grand Hyatt Manila (Multiple-Use Hotel)?

Shopping options in Grand Hyatt Manila (Multiple-Use Hotel)’s Bonifacio Global City (BGC) / Taguig neighborhood include Bonifacio High Street, Kabayan and Serendra.

What are popular attractions near Grand Hyatt Manila (Multiple-Use Hotel)?

Guests at Grand Hyatt Manila (Multiple-Use Hotel) can easily visit Uptown Mall Sky Park, Track 30th and Salon Spa Derma located in the Bonifacio Global City (BGC) / Taguig area.

What popular natural sightseeing spots are close to Grand Hyatt Manila (Multiple-Use Hotel)?

Grand Hyatt Manila (Multiple-Use Hotel)’s nearby natural sights include Mt. Pamitinan, Mt. Binacayan and Mt. Hapunang Banoi located in the same Bonifacio Global City (BGC) / Taguig area.

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Explore the neighborhood

What people love about Grand Hyatt Manila (Multiple-Use Hotel)

  • 8.8

    Excellent

    "I recommend this hotel for business travellers."

    Anjovic

    |

    September 2, 2022

  • 10

    Exceptional
    Cleanliness

    "Very clean , complete amenities , excellent service, staff are friendly & courteous & helpful Breakfast also was really great with wide selection of great tasti..."

    DELMA

    |

    August 31, 2022

  • 9.6

    Exceptional
    Staff 

    "Great room, staff is great."

    Joane

    |

    August 31, 2022

Overall rating:

9.1

Exceptional
1,045 reviews
Cleanliness
9.6
Facilities
9.2
Location
9.2
Read all reviews >
What travelers say they love:
Beautiful hotel with great views, staff, and service.
Dang from United States
Couple
More about Grand Hyatt Manila (Multiple-Use Hotel)

More about Grand Hyatt Manila (Multiple-Use Hotel)

Grand Hyatt Manila (Multiple-Use Hotel)

Grand Hyatt Manila (Multiple-Use Hotel) is a distinct addition to Manila and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Grand Hyatt Manila (Multiple-Use Hotel).
Grand Hyatt Manila (Multiple-Use Hotel) provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Manila.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Grand Hyatt Manila (Multiple-Use Hotel). Some rooms at Grand Hyatt Manila (Multiple-Use Hotel) are equipped with air conditioning for your convenience. In-room entertainment such as daily newspaper and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Grand Hyatt Manila (Multiple-Use Hotel). Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar and nightclub can be as fun as a night out with your travel companions.
Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Grand Hyatt Manila (Multiple-Use Hotel) lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, hot tub, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have some easy fun without traveling far, while playing yoga room at Grand Hyatt Manila (Multiple-Use Hotel).

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Amenities and facilities
Exceptional
Facilities

9.2

Most talked about facilities

Breakfast

6 mentions

Food & Dining

5 mentions

View

4 mentions

Housekeeping

3 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Infirmary
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking

Available in all rooms

  • Accessible by elevator
  • Air conditioning
  • Bathrobes
  • Bathtub
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily newspaper
  • Desk
  • Dressing room
  • Fitness club privileges
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Laptop workspace
  • Linens
  • Mini bar
  • Mirror
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Shower
  • Sleep comfort items
  • Slippers
  • Socket near the bed
  • Sofa
  • Swimming pool [direct access]
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Umbrella
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wooden/parqueted flooring
Food and dining
Breakfast options
  • American
  • Asian
  • Vegan
  • Buffet
Restaurants on site

The Grand Kitchen

  • Cuisine: American, Asian, International
  • Menu: Buffet, A-la-carte

NO. 8 China House

  • Cuisine: Chinese, Cantonese
  • Menu: Buffet

Pool House

  • Cuisine: American, Grill/BBQ
  • Menu: Buffet

The Cellar

  • Cuisine: International
  • Menu: Buffet

The Peak

  • Cuisine: American, Grill/BBQ
  • Menu: Buffet
Location
8th Avenue corner 35th Street, Bonifacio Global City, Bonifacio Global City (BGC) / Taguig, Manila, Philippines, 1634
Exceptional
Location

9.2

Airports

  • Ninoy Aquino International Airport (MNL)
    6.2 km 23 min drive
  • Clark International Airport (CRK)
    87.8 km 1.8 hour drive

Public transportation

  • Guadalupe 3 MRT Station
    1.4 km
  • Buendia 3 MRT Station
    1.9 km

Hospital or clinic

  • St. Luke's Medical Center Global City
    440 m

Shopping

  • Robinsons Place Manila
    7.6 km

Convenience store

  • 7 Eleven
    2.1 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Robinsons Place Manila
    7.6 km
  • National Museum
    8.3 km
  • Rizal Park
    8.3 km
  • Quiapo Church
    8.7 km
  • Manila Ocean Park
    8.9 km
  • Fort Santiago
    8.9 km
  • San Agustin Church
    9.0 km
  • Casa Manila
    9.0 km
  • Manila Cathedral
    9.3 km
  • Intramuros
    9.6 km

Nearby landmarks

  • Uptown Mall Sky Park
    270 m
  • Uptown Mall Parking
    290 m
  • Crossroads
    330 m
  • Mc Home Depot
    360 m
  • Parking along Lane R
    360 m
  • St. Luke's Medical Center Global City
    440 m
  • KidZania Taguig
    460 m
  • Maxicare
    500 m
  • Track 30th
    500 m
  • 30th West B
    510 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • A security deposit of PHP 10,000 for the first night and PHP 5,000 for every succeeding night is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out from00:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)1518 PHP
  • Daily Internet/Wi-Fi fee0 USD

The property

  • Non-smoking rooms/floorsNo
  • Number of bars/lounges3
  • Number of restaurants3
  • Number of rooms 461
  • Year property opened2018
  • Most recent renovation2018
Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

As of October 6, 2020, the property has been granted a Certificate of Authority to Operate for Staycation by the Department of Tourism. All guests are required to wear a face mask and face shield in all public areas of the property.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

Due to the Coronavirus (COVID-19) circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Due to the Coronavirus (COVID-19) situation, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.

In response to the Coronavirus (COVID-19), guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of Grand Hyatt Manila (Multiple-Use Hotel) from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.6
Facilities9.2
Location9.2
Service9.3
Value for money8.8
High score for Manila
Rating
9+ Exceptional (138)
8-9 Excellent (26)
7-8 Very Good (13)
6-7 Good (5)
<6 Below Expectation (10)
Time of the year
Mar - May (52)
Jun - Aug (53)
Sep - Nov (23)
Dec - Feb (64)
All guests (672)
All room types
All languages

Show reviews that mention 

Showing 192 verified guest comments
12345
10.0
Exceptional
Eric from Philippines
Couple
1 King Bed
Stayed 3 nights in December 2020

A Quiet Place to Stay”

It was a last minute decision to book a hotel for the new year. Grand Hyatt was the best choice since it's just near my office along 36th Ave. and I was working until the 31st. Glad that there were still available rooms. We had a pretty good stay in the hotel. The room was spacious and clean. Everyone was strictly following the safety and hygiene protocols. Checking in and out was not a hassle. Even the swabbing took only minutes to finish. All the staff were friendly and accommodating. Food were good both for our New Year's dinner and breakfast. Thank you for a wonderful experience Grand Hyatt

Reviewed January 04, 2021

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Dear Eric, Thank you very much for staying with us at Grand Hyatt Manila, and for sharing your feedback regarding your stay. We are thrilled to know that we were able to provide you a wonderful and flawless experience during your stay. We appreciate your thorough review and compliment about our services and facilities. There is nothing more delightful than to know that we delivered excellent care and stay experience to you. Once again, thank you for being our guest. We do hope to have the opportunity to welcome you back again for another grand experience soon. Best regards, Grand Hyatt Manila

Responded July 08, 2021
Grand Hyatt Manila (Multiple-Use Hotel)
10.0
Exceptional
Rochelle from Philippines
Solo traveler
2 Double Room
Stayed 1 night in July 2021

Definitely, One of the Best!”

I love my stay at Hyatt! It's a superb experience. It's been a while since id been in a hotel because of this pandemic. I am a very cautious person hence I am so delighted to see that this hotel prioritizes the safety and health of its customers. The room was so clean and great while all the staff are very kind and accommodating. I really had a great experience and I will be back for sure.

Reviewed July 17, 2021

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Dear Rochelle, We highly appreciate you taking the time to share your experience in staying with us at Grand Hyatt Manila! There is nothing more pleasing than to know that we were able to deliver excellent care and stay experience to you during you stay. Our guest's well-being is of utmost important to us and we are happy to know that we have met your expectations in terms your safety and security during this time. Once again, we are truly grateful for the opportunity to have assisted you and we are looking forward to welcoming you back soon. Best regards, Grand Hyatt Manila

Responded July 19, 2021
Grand Hyatt Manila (Multiple-Use Hotel)
10.0
Exceptional
Maria from Philippines
Couple
1 King Bed
Stayed 1 night in February 2019

Luxurious Staycation at the Grand Hyatt”

The King Deluxe Room is very spacious, had well-designed interiors, a walk-in closet, a large bathroom with a tub, vanity and cascading shower with a seating area. The staff was very accommodating. The pool area was large and well maintained as well. The breakfast buffet also offers a vast selection of dishes to include dumsim, pastries, cheeses, hams, egg station, cereals, yogurt and many more. The room also had a good view of BGC. Another thing that we loved about The Grand Hyatt is its close proximity to Uptown Mall and its is also walkable to High Street so if need to go grocery shopping, catch a movie, go to a business meeting or have a wide selection of restaurants to choose from this hotel is a great option.

Reviewed March 26, 2019

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Thank you for choosing to stay at Grand Hyatt Manila, Ms. Maria. We appreciate the kind words you have shared with us and we are delighted to know that you had an exceptional guest experience. Once again, thank you and we hope to welcome you back at the hotel soon.

Responded March 27, 2019
Grand Hyatt Manila (Multiple-Use Hotel)
10.0
Exceptional
Michelle from Philippines
Couple
1 King Bed
Stayed 1 night in July 2021

Grand Hyatt is truly grand high in everything!”

The hotel has very high quality standard in everything. I love the courteous and friendly staffs, delicious foods, cleanliness and modern facilities. They also made our stay even special by providing us with special anniversary wine and chocolate cake freebies, and even extended our stay until 6PM, very generous indeed! Thank you so much for our lovely staycation and we will be back! 🥰

Reviewed July 11, 2021

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Dear Michelle, Thank you for choosing to stay with us at Grand Hyatt Manila for this special occasion We appreciate your thorough review and compliment on our services. There is nothing more delightful than to know that we were able to provide you a wonderful and excellent stay. Once again, thank you for being our guest. We hope to have the opportunity to welcome you back again soon. Best regards, Grand Hyatt Manila

Responded July 12, 2021
Grand Hyatt Manila (Multiple-Use Hotel)
10.0
Exceptional
christophe from Singapore
Business traveler
1 King Bed
Stayed 1 night in February 2019

This was just perfect”

at this price point we get the service and quality of the elite - everything is just amazing: great gym, squeeky clean room, everything in perfect working condition, super complete and a large room at that. Bathing facilities are just grand and the place is quiet and a sight for sore eyes. The bar ar the top is top notch... will be back!

Reviewed March 02, 2019

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Thank you for the glowing review, Christophe. We’re glad that your visit at Grand Hyatt Manila went smoothly. Our team works hard to provide each guest a grand experience, and we’re happy to hear we delivered. Hope to see you again soon!

Responded March 06, 2019
Grand Hyatt Manila (Multiple-Use Hotel)
10.0
Exceptional
Kathrina from Philippines
Family with young children
1 King Bed
Stayed 1 night in February 2022

Best hotel in BGC ”

Loved the room - very modern with floor to ceiling window view, nice touch on the toiletries too. very child friendly - had a huge swimming pool, kiddie pool and 2 hot tubs/jacuzzi. I like that its not too close to the mall - really prime you to rest and enjoy the amenities. If you do feel like shopping or eating out - uptown mall is also close by. Service is excellent too, kudos to the staff. My daughter loved every moment of it to say the least so will be returning soon. Worth every penny i may say.. Thanks GHH. Keep it up!

Reviewed February 26, 2022

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Dear Kathrina, Thank you very much for taking the time to share your experience at Grand Hyatt Manila. We are very happy to know that your stay was comfortable and enjoyable. Your feedback is encouraging as we strive to provide our guests with a memorable experience. We look forward to your next stay so we can once again give you our warm welcome. Sincerely, Grand Hyatt Manila

Responded February 28, 2022
Grand Hyatt Manila (Multiple-Use Hotel)
10.0
Exceptional
Ric from Philippines
Family with young children
1 King Deluxe
Stayed 2 nights in June 2019

Perhaps the best in town ”

Housed in the tallest building in all of the Philippines, Grand Hyatt Hotel is perhaps the best in Manila. Service is attentive and helpful. Facilities are well polished and squeaky clean. The pool though is smaller compared to other 5 star hotels in the city. Buffet breakfast has great selections.

Reviewed June 27, 2019

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Thank you for the glowing review, Ric. We’re glad that your visit at Grand Hyatt Manila went smoothly. Our team works hard to provide each guest a grand experience, and we’re happy to hear we delivered. Hope to see you again soon!

Responded July 05, 2019
Grand Hyatt Manila (Multiple-Use Hotel)
10.0
Exceptional
Ruby from United States
Couple
1 King Bed
Stayed 6 nights in February 2019

Excellent! ”

Grand Hyatt was just fantastic for me and my other half. From checking in to checking out it went very smoothly. Drew from Front Desk was very pleasant, even upgraded our room with an early check in. All the staff were very polite and just amazing. The hotel is literally a 5 minute walk to Uptown mall and many other restaurants. You can either walk or even take a Grab whichever you prefer. Since it’s in BGC you are pretty much close to many malls, restaurants and shops. We will continue to book our stays with Grand Hyatt Hotel.

Reviewed February 26, 2019

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Thank you for taking the time to share your experience at Grand Hyatt Manila, Ruby. We’re glad to hear that Drew have made your stay more enjoyable. We’ll be sure to pass on your compliments. Hope to see you again soon!

Responded March 06, 2019
Grand Hyatt Manila (Multiple-Use Hotel)
10.0
Exceptional
Genevieve from Philippines
Family with teens
1 King Bed
Stayed 2 nights in December 2021

Fab stay in Grand Hyatt”

Thank you, Grand Hyatt, BGC. It was a fab stay with a complimentary room upgrade for me, my husband, and my teen daughter. Welcome room food freebies are great and a surprise birthday cake for my husband was just heartwarming. The gym is also well equipped. Points for improvement are the food menu at The Lounge (mezzanine) with a sad bland burger, and hopefully more choices and tastier fare at breakfasts at The Grand Kitchen next time. But I would highly endorse Grand Hyatt Hotel in BGC anytime! Thank you.

Reviewed January 03, 2022

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Dear Genevieve, Thank you very much for staying at the Grand Hyatt Manila. We are delighted to know that you and your family had an amazing time. Your overall experience is an important aspect of our daily operations. We would like to inform you that all your comments are duly noted and reviewed to further improve our product and services. Sincerely, Grand Hyatt Manila

Responded January 13, 2022
Grand Hyatt Manila (Multiple-Use Hotel)
10.0
Exceptional
Sarah from Philippines
Couple
1 King Bed
Stayed 1 night in March 2022

Smart choice! ”

Smart choice to celebrate our 28th Wedding Anniv with the Grand Escape Staycation Package @ reasonable cost esp this uncertain pandemic. On top of irresistible inclusions such as good breakfast, we got a room upgrade and other freebies like compli sodas, cake and wine. This made up for the rainy Saturday yet still enjoyed the facilities the next day w late checkout. The Peak brief experience on the 60th floor w fantastic view given late notice from waitlist completed our memorable stay. Thanks Agoda and Grand Hyatt BGC, keep them coming!

Reviewed March 15, 2022

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Dear Sarah, Thank you for choosing to stay in Grand Hyatt Manila. We appreciate the kind words you have shared with us and we are delighted to know that you had an exceptional experience. Our team works hard to provide each guest with a grand experience, and we’re happy to hear we delivered. We hope to welcome you back to the hotel soon. Sincerely, Grand Hyatt Manila

Responded April 16, 2022
Grand Hyatt Manila (Multiple-Use Hotel)
10.0
Exceptional
Melissa from Philippines
Group
1 King Bed
Stayed 2 nights in January 2022

⭐⭐⭐⭐⭐”

One of the BEST Hotels in Metro Manila. All the facilities, foods, restaurants, staff and rooms were all great! Will definitely book again for staycation. 2 Thumbs up! Shout out the staffs that assist us through our stay! Clap 5x! Ms. Debbie - Front office Sir Jay-R - pool area and spa Edward - pool house Jessie - pool house Mono - pool house

Reviewed January 12, 2022

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Dear Melissa, Thank you for the kind words. We’re happy to hear you’ve enjoyed your stay and we’ll be sure to pass on your compliments to our team. We look forward to welcoming you back again soon! Sincerely, Grand Hyatt Manila

Responded January 13, 2022
Grand Hyatt Manila (Multiple-Use Hotel)
10.0
Exceptional
Musashi from Japan
Couple
1 King Bed
Stayed 1 night in February 2019

Simply Amazing!”

The whole stay was excellent! Very good construction of the facilities and the room were nice, clean and very comfortable! How I wish there would be more choices of restaurants within the Hotel but I really enjoyed the Peak!

Reviewed February 19, 2019

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Thank you for the amazing review,Musashi. We are glad you had a memorable stay at Grand Hyatt Manila. Our team works hard to offer only the best to our guests, so we’re happy that reflected in your last visit. We hope to see you again soon!

Responded February 26, 2019
Grand Hyatt Manila (Multiple-Use Hotel)
9.6
Exceptional
William from Canada
Couple
1 King Bed
Stayed 3 nights in May 2019

Great View At The Peak”

Beautiful new hotel in Bonifacio Global City. Location is great, room is spacious and the staff at reception and concierge, the pool as well as the room attendant are all great. Where they need to improve on is the service at their Buffet Restaurant. There was only one or two that were keen at what they were doing however most of them were not as attentive and were just standing around waiting to be called. Not yet quite 5 Star service. The No. 8 China House restaurant on the other hand was superb. We reserved for 14 people in one of their private rooms which was great for a get together with family and friends. The food was delicious and authentic. The flavour and seasoning was just perfect. The service was very good and quick. They paid attention to your needs and made sure all is well. I highly recommend this place. Had dinner at the Peak at 6pm and they ran out of Buratta Cheese, and could not serve a drink on their menu because they did not have a carafe? Great view though.

Reviewed June 18, 2019

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Thank you for taking the time to share your experience at Grand Hyatt Manila, William. We are glad you had a memorable stay and had the opportunity to dine in our restaurants. We appreciate your honest feedback, as it with guest reviews that we know what areas we need to improve on to provide a grand guest experience. We will be sure to relay your comments to the appropriate departments for their review. Should you have any more feedback about your stay, please feel free to send us a message. Once again, thank you for your review and we hope to see you again soon.

Responded June 24, 2019
Grand Hyatt Manila (Multiple-Use Hotel)
10.0
Exceptional
Romina from Philippines
Group
1 King Bed
Stayed 1 night in December 2021

Exceptional”

Staff were friendly even though the line upon check in was a bit long they made sure we are not uncomfortable. The room we stayed was super nice and clean. The amenities was also good. Breakfast was also good. Will definitely come back

Reviewed December 21, 2021

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Dear Romina, Thank you for choosing to stay at Grand Hyatt Manila. We appreciate the kind words you have shared with us and we are delighted to know that you had an enjoyable stay. We hope to welcome you back in the hotel soon. Sincerely, Grand Hyatt Manila

Responded January 13, 2022
Grand Hyatt Manila (Multiple-Use Hotel)
10.0
Exceptional
Walter from Philippines
Couple
1 King Deluxe
Stayed 1 night in February 2022

Very nice”

Overall great stay, rooms are spacious and we had a lovely views on the 41st floor. Had afternoon tea, dinner at Peak and breakfast. Service was superb and friendly, food quality and presentation very good. First time breakfast buffet in 2 years and felt safe, constant sanitizing and everone wears mask when going to the buffet Overall it was really nice

Reviewed February 27, 2022

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Dear Walter, Thank you very much for taking the time to share your experience at Grand Hyatt Manila. We are very happy to know that your stay was comfortable and enjoyable. Your feedback is encouraging as we strive to provide our guests with a memorable experience. We look forward to your next stay so we can once again give you our warm welcome. Sincerely, Grand Hyatt Manila

Responded February 28, 2022
Grand Hyatt Manila (Multiple-Use Hotel)
10.0
Exceptional
Ryan from Philippines
Solo traveler
1 King Deluxe
Stayed 1 night in November 2021

Grand Stay at Grand Hyatt”

Not my first time to check in here and I am still overwhelmed with the service and how nice and clean the rooms are. The location great, just 1 block away from the mall.

Reviewed December 01, 2021

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Dear Ryan, Thank you for choosing to stay at Grand Hyatt Manila. We appreciate the kind words you have shared with us and we are delighted to know that you had an exceptional guest experience. We hope to welcome you back to the hotel soon. Sincerely, Grand Hyatt Manila

Responded December 10, 2021
Grand Hyatt Manila (Multiple-Use Hotel)
9.6
Exceptional
Lianxiao from China
Solo traveler
1 King Bed
Stayed 2 nights in June 2021

worthy of Hyatt 不愧五星水准”

staff and facility are definitely 5-star level. Everything’s new and comfortable. Everyone is well trained, from HK/back office/ service center/ concierge/ to security. Perhaps because of pandemic, the menu is kinda limited. I tried 50% of items during 4 days. An advice for F&B that Dimsum definitely needs to be improved, for me it looks & tastes no different from any convenience store. It deserves better. Deserts and breakfast, Filipino cuisine are remarkable. The peak grill also provides an excellent view. A nice staycation. Would visit more in the future if there’d be more promo for 1-pax traveler ;)

Reviewed June 11, 2021

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Dear Lianxiao, Thank you so much for your thorough feedback regarding your experience with us. We are so glad and humbled to learn that our services, food and facilities have met your expectations. Please rest assured that your suggestion for the quality of our dimsum has been noted and shared with our Executive Chef. Once again, thank you very much for staying with us at Grand Hyatt Manila and for your feedback. We do hope to have an opportunity to welcome you back again soon for a wider variety of services and menu, after this pandemic. Best regards, Grand Hyatt Manila

Responded July 08, 2021
Grand Hyatt Manila (Multiple-Use Hotel)
10.0
Exceptional
OLIVE from Philippines
Group
1 King Bed
Stayed 1 night in December 2021

Staycation at its Best!”

the place is so clean and i love that we have the option to check-in early and check-out late (until 3pm vs the standard 12nn). they also gave us complimentary soda which is a plus. highly recommended!

Reviewed December 14, 2021

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Dear Olive, Thank you for choosing to stay at Grand Hyatt Manila. We appreciate the kind words you have shared with us and we are delighted to know that you had an exceptional guest experience. Once again, thank you and we hope to welcome you back in the hotel soon. Sincerely, Grand Hyatt Manila

Responded January 13, 2022
Grand Hyatt Manila (Multiple-Use Hotel)
10.0
Exceptional
Mitchell from Philippines
Solo traveler
2 Double Room
Stayed 2 nights in February 2019

Friendly hotel staff, good facilities”

Enjoyed our stay there. Front desk staff Jan was polite and friendly and was even considerate to give us a few hours of extension without charge as my family and I were able to check in late. We appreciate those things and we plan to stay here again after being treated nicely. Hotel is near nice places to shop and eat.

Reviewed February 25, 2019

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Thank you very much for such a great review, Mitchell. We’re happy to hear that you and your family enjoy their stay at Grand Hyatt Manila. We hope you stop by again soon.

Responded March 06, 2019
Grand Hyatt Manila (Multiple-Use Hotel)
10.0
Exceptional
Aska from Philippines
Family with young children
1 King Bed
Stayed 2 nights in April 2022

ONE OF THE BEST HOTEL IN BGC”

Grand Hyatt Manila is a newly built hotel in BGC. It's one of my favorite hotel in BGC next to Shangrila Fort. Staffs are friendly. Room is huge enough and I particularly love their bath tub. They also provided crib and soft sheets for my baby which is always nice. I can't wait to go back again!

Reviewed June 27, 2022

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Dear Aska, Thank you for the wonderful review. We’re glad that your visit to Grand Hyatt Manila went smoothly. Our team works hard to provide each guest with a grand experience, and we’re happy to hear we delivered. We hope to see you again soon! Sincerely, Grand Hyatt Manila

Responded June 27, 2022
Grand Hyatt Manila (Multiple-Use Hotel)
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