Excellent 8.7
Based on 383 reviews

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About Grand Hyatt Melbourne

Description

Positioned in the heart of Melbourne's fast growing central business district, this property is located right on the prestigious Collins Street, allowing easy access to high fashion stores and fine dining. One of the finest 5-star properties in Melbourne, Grand Hyatt Melbourne had a recent renovation, offering a newly completed lobby, restaurant, and bar. Melbourne's largest luxury hotel boasts 547 guestrooms that are furnished with Hyatt, custom-made beds and Egyptian cotton linen, as well as spectacular views of Melbourne. This lovely hotel with amazing rooms also offer a complete set of amenities, including flat screen televisions, Wi-Fi, the Grand Club Accommodation giving access to Grand Club Lounge, and much more. Indeed, an excellent place of stay, you won't be disappointed with a stay at Grand Hyatt Melbourne.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Car park
  • Valet parking

Things to do, ways to relax

  • Fitness center
  • Golf course (on site)
  • Hot tub
  • Massage(s)
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Tennis court(s)
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Currency exchange
  • Dry cleaning
  • Laundry service
  • Library
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Babysitting service
  • Family room
  • Swimming pool [kids]

Access

  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • French
  • Italian
  • Korean
  • Vietnamese
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Policies

Please note the the valet parking service is available at 40 AUD per car per day.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1 km
Distance to Airport: 30 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 33
Number of Restaurants: 2
Number of Rooms : 546
Parking Fee (per day): 45 AUD
Room Voltage: 240
Time to Airport (Minutes): 45
Year Hotel Built: 1986
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Recent customer comments

Filter by traveler type
Excellent



based on 383 reviews
  • Cleanliness 9.1
  • Facilities 8.7
  • Location 9.4
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for money 8.1
  • Food/Dining 8.0
Sort by

MO from Hong Kong
Groups
Stayed 3 nights in September 2016
Nice bedding and good location
The hotel is within walking distance to China Town and Shopping areas. Breakfast should offer more choices of Asian foods.
Reviewed September 28, 2016

SOEMAN from Indonesia
Business travelers
Stayed 1 night in September 2016
Grand Hyatt Melbourne Did Not Live-Up To Its Reputation!!
Dear Sir, To my surprised the check-in staff informed me : (1). you booked through Agoda : you are not entitled to Hyatt membership point or Krisflyer Singapore Air Line Point too. (2). i was given a room meant for "disable or handicap" person : shower with chair and NO door. once i finished shower, almost the whole bathroom is full of water. (3). there is no daily newspaper. (4). staff are not attentive to frequent & loyal customer like me. ( i stayed in this Grand Hyatt Melbourne for many times). (5). No welcoming message on TV. (6). No welcoming fruit platter in the room. (7). No coffee maker or water boiler in the room but they provide tea & coffee bag. (8). Lift card often not functioning properly for many guests (i see it with my own eye inside the lift).
Reviewed September 18, 2016

David from Australia
Couples
Stayed 2 nights in August 2016
2-day getaway
Excellent mid-week trip!
Reviewed September 03, 2016

Kymberley from Australia
Couples
Stayed 1 night in December 2015
it's becoming my go-to hotel in Melbourne
probably my favourite in terms of location; one of the nicest bathrooms, nice enough rooms and Collins Kitchen is a real plus.
Reviewed August 29, 2016

Darren from Australia
Business travelers
Stayed 2 nights in August 2016
Great
Liked my room
Reviewed August 26, 2016

Berta from Indonesia
Families with young children
Stayed 1 night in August 2016
Great location and modern nice hotel
Thanks for upgrading our room! The kids love it!
Reviewed August 21, 2016

Kevin from Canada
Families with young children
Stayed 5 nights in August 2016
Excellent concierge help, especially Ms. Violet
Ms. Violet was so helpful in details with care.
Reviewed August 17, 2016

Nur from Singapore
Families with young children
Stayed 4 nights in August 2016
Excellent service
Great experience. Worth the money. Staff were helpful. Love the hotel and service.
Reviewed August 12, 2016

Adam from Australia
Couples
Standard King Room
Stayed 2 nights in July 2016
Great location
The hotel is in a great location, close to lane ways, restaurants, and of course some great little bars. Easy to walk everywhere or catch the free tram to the park or the market on the weekend. Would recommend the Hyatt as well for quality and the gym is state of the art and easily a commerical size. Treat yourself sometime.
Reviewed August 02, 2016

Thanyaluk from Thailand
Business travelers
Stayed 1 night in July 2016
Good
Very good
Reviewed July 24, 2016



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