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Exterior view, Grand Hyatt Mumbai in Mumbai
Grand Suite King - Bed, Grand Hyatt Mumbai in Mumbai
a large building with a clock on the front of it, Grand Hyatt Mumbai in Mumbai
a living room filled with furniture and a large window, Grand Hyatt Mumbai in Mumbai
Lobby, Grand Hyatt Mumbai in Mumbai
Interior view, Grand Hyatt Mumbai in Mumbai
Interior view, Grand Hyatt Mumbai in Mumbai

Removed from saved list

8.5

Excellent

735 reviews

735 reviews

See map
See map

8.2

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Juhu Beach 2.8 km
Bandra-Worli Sea Link 6.3 km
Shree Siddhivinayak 7.0 km
Sri Sri Radha Gopinath Temple 14.0 km
Elephanta Caves 15.2 km
Chhatrapati Shivaji Terminus 16.0 km
Marine Drive 16.3 km
Nariman Point 17.1 km
Gateway of India 17.3 km
Colaba 19.3 km
Nearby landmarks
Gurudev Datta Mandir 730 m
Santacruz 1.1 km
St. Andrew's Church 1.3 km
Mahatma Jyotiba Phule Market 1.4 km
Khar Railway Station 1.4 km
Khar Road 1.5 km
Dandeshwar Mandir 1.5 km
Asian Heart Institute 1.6 km
PH Medical Centre 1.7 km
Shree Ramakrishna Math, Khar 1.8 km

Grand Hyatt Mumbai

Off Western Express Highway, Vile Parle, Mumbai, India, 400055 - See map

Conveniently situated in the Vile Parle part of Mumbai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gateway of India. This 5-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Sparkling clean

Front desk [24-hour]

Airport transfer

Air conditioning

Currency exchange

Announcements by hotel (1)
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Fitness center

Spa

Shuttle service

Free Wi-Fi in all rooms!

Your dates are popular among travelersPopular destination! Properties in Mumbai are being booked every minute!
Value for money8.3
Distance to city center8 km
Location rating8.2
Nearest airportChhatrapati Shivaji Maharaj International Airport (BOM)
Distance to airport2.0 km

Rooms available at Grand Hyatt Mumbai

Excellent
Room comfort & quality

8.9

2 Twin Beds
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Courtyard View
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Queen Club Access
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 TW CLUB ACCESS
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
1 King Club Access
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Queen Bed
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
1 King Bed
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Twin Bed With Patio & Club Access
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
1 Bedroom Apartment Verandah
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Grand Suite King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 2 king beds
Enter dates to see prices

Frequently asked questions

Does Grand Hyatt Mumbai provide airport transfer?

Grand Hyatt Mumbai offers airport transfer service upon request with an additional fee of 2800 INR in local currency. To request, check the box on the booking form just before the payment page.

Does Grand Hyatt Mumbai provide laundry services?

Yes! Grand Hyatt Mumbai offers laundry service at your grasp for whenever you need your favorite outfits clean and fresh all throughout your holiday. Please contact the property for more information.

What bars are nearby Grand Hyatt Mumbai?

While staying at Grand Hyatt Mumbai, enjoy your evening or night out at Escobar or Royalty to make the most out of your nightlife.

How long do visitors generally stay at Grand Hyatt Mumbai?

Verified past guests that have stayed at Grand Hyatt Mumbai had an average nightly stay of 2 nights at this property.

In which languages can Grand Hyatt Mumbai's personnel communicate?

Grand Hyatt Mumbai can speak up to 4 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What do guests love most about Grand Hyatt Mumbai?

Verified guests that stayed at Grand Hyatt Mumbai have given this property a rating of 8.953 for its exceptional cleanliness as the major highlight for their stay.

What is the typical rating that verified Business travelers' have given to Grand Hyatt Mumbai?

Verified business travelers that have stayed at this property have given Grand Hyatt Mumbai an average rating of 8.2. You can look up more detailed customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that verified Families with older children have given to Grand Hyatt Mumbai?

Past families with older children that have stayed at this property have given Grand Hyatt Mumbai an average rating of 8.7. You can search for more detailed customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

See map

Explore the neighborhood

What people love about Grand Hyatt Mumbai

  • 10

    Exceptional
    Cleanliness

    "Rooms were clean and neat up to mark of hotel name."

    Minal

    |

    March 5, 2023

  • 9.6

    Exceptional
    Cleanliness

    "Clean room."

    RADZIYA

    |

    February 9, 2023

  • 7.2

    Very good
    Location

    "Food and location is good."

    Ila

    |

    February 1, 2023

Overall rating:

8.5

Excellent
735 reviews
Cleanliness
9.0
Facilities
8.7
Location
8.2
Read all reviews >
What travelers say they love:
The room was perfect, great size with comfort.
Aakash from India
Group
More about Grand Hyatt Mumbai

More about Grand Hyatt Mumbai

Grand Hyatt Mumbai

Grand Hyatt Mumbai is a distinct addition to Mumbai and a smart choice for travelers. Whether you are traveling for business or pleasure, get the most out of your trip with a stay at Grand Hyatt Mumbai.
Grand Hyatt Mumbai provides a range services and amenities to help make your stay more comfortable. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Front desk services including concierge service can assist with your needs. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
Feel right at home during your stay at Grand Hyatt Mumbai. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Grand Hyatt Mumbai include special design features like a balcony or terrace. In-room entertainment such as daily newspaper, television, in-room video streaming and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guest can choose to have groceries delivered to their room at Grand Hyatt Mumbai, for exceptional convenience and ease of dining.
Grand Hyatt Mumbai lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Have some easy fun without traveling far, while playing hiking trails at Grand Hyatt Mumbai.


Around the property

Take advantage of the opportunity to explore Mumbai while in the city. There are lots of things you and your travel group can do near Grand Hyatt Mumbai, starting with visits to Marine Drive just 16.1 km away. Experience local culture through architecture at Chhatrapati Shivaji Terminus located 15.9 km away.

Show less

Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

Food & Dining

22 mentions

Housekeeping

20 mentions

Breakfast

15 mentions

Internet

7 mentions

Languages spoken
  • English
  • French
  • Hindi
  • Italian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Fitness center
  • Foot bath
  • Garden
  • Hammam
  • Hot tub
  • Karaoke
  • Massage
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service
  • Snack bar
Swimming & soaking
  • Hot spring bath
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Rental car
  • Shuttle service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathrobes
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Dressing room
  • DVD/CD player
  • Electric kettle
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • In-room safe box
  • Interconnecting room(s) available
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Pool facilities
  • Private bathroom
  • Private entrance
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Streaming service like Netflix
  • Swimming pool [direct access]
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Trouser press
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Wine glasses

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Italian
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site
China House Restaurant
  • Cuisine: Chinese, Szechuan, Cantonese
Gourmet Store
  • Cuisine: European
Celini
  • Cuisine: European, Italian
Soma
  • Cuisine: Indian, Local
Fifty Five East
  • Cuisine: International, Local, Sushi
  • Menu: Buffet

Location

Off Western Express Highway, Vile Parle, Mumbai, India, 400055
Excellent
Location

8.2

Airports
  • Chhatrapati Shivaji Maharaj International Airport (BOM)
    2.0 km 8 min drive
  • Pune Airport (PNQ)
    124.3 km 3.2 hour drive
Public transportation
  • Santacruz
    1.1 km
  • Khar Railway Station
    1.4 km
Hospital or clinic
  • Asian Heart Institute
    1.6 km
Shopping
  • High Street Phoenix
    9.6 km
Cash withdrawal
  • ATM
    360 m

What's nearby

Popular landmarks
  • Juhu Beach
    2.8 km
  • Bandra-Worli Sea Link
    6.3 km
  • Shree Siddhivinayak
    7.0 km
  • Sri Sri Radha Gopinath Temple
    14.0 km
  • Elephanta Caves
    15.2 km
  • Chhatrapati Shivaji Terminus
    16.0 km
  • Marine Drive
    16.3 km
  • Nariman Point
    17.1 km
  • Gateway of India
    17.3 km
  • Colaba
    19.3 km
Nearby landmarks
  • Gurudev Datta Mandir
    730 m
  • Santacruz
    1.1 km
  • St. Andrew's Church
    1.3 km
  • Mahatma Jyotiba Phule Market
    1.4 km
  • Khar Railway Station
    1.4 km
  • Khar Road
    1.5 km
  • Dandeshwar Mandir
    1.5 km
  • Asian Heart Institute
    1.6 km
  • PH Medical Centre
    1.7 km
  • Shree Ramakrishna Math, Khar
    1.8 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until23:59
  • Check-out from00:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Airport transfer fee2800 INR
  • Distance from city center8 km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)1250 INR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors6
  • Number of restaurants6
  • Room voltage220
  • Year property opened2004
  • Most recent renovation2014
Parking
  • Daily parking fee0 INR

Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Reviews of Grand Hyatt Mumbai from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness9.0
Facilities8.7
Location8.2
Room comfort and quality8.9
Service8.8
Value for money8.3
High score for Mumbai
Rating
9+ Exceptional (209)
8-9 Excellent (89)
7-8 Very Good (54)
6-7 Good (28)
<6 Below Expectation (39)
Time of the year
Mar - May (100)
Jun - Aug (98)
Sep - Nov (92)
Dec - Feb (129)

Show reviews that mention 

Showing 419 verified guest comments
12345
10.0
Exceptional
Soni from Australia
Family with young children
2 TW CLUB ACCESS
Stayed 5 nights in January 2023

Stay with young kids”

We had a great time on our holidays while we were staying at Grand Hyatt Mumbai. The staff was very welcoming, friendly and helpful with our 2yr and 4yr old. The location is perfect and getting around from here to anywhere in Mumbai is really easy. Loved the extra efforts from staff like treating our kids with chocolates (made their day) at breakfast, chef helping with baby meals for our bub, housekeeping staff took care of our room and cleanliness so well.

Reviewed January 28, 2023

See room deals

10.0
Exceptional
Rosario from India
Couple
1 King Club Access
Stayed 1 night in November 2022

Fantastic Property with Spectacular Service”

It was our anniversary & also my birthday. I hadnt mentioned my birthday but the attentive staff made us feel so very special with a bouquet of flowers & the cheese & cake platter. A special thank you to the Manager Mr Agnel for personally wishing us/me and taking such good care of us. We do stay cations very often in Mumbai but we haven't come accross such brilliant servive. We have found our favorite hotel. We highly recommend this property.

Reviewed December 19, 2022

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Dear Rosario, Thank you for your kind review. We are glad to note that we could make your anniversary a memorable occasion. Your kind words towards our service and hospitality are highly appreciated and it is our endeavor to deliver the best in class experience, always. Your mention of our associate - Agnel is immensely valued and we shall communicate your kind feedback to him which shall bring him immense delight. We would once again like to thank you for the review and we look forward to welcoming you again soon at the Grand Hyatt Mumbai. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

Responded December 19, 2022
Grand Hyatt Mumbai
10.0
Exceptional
Zann from Singapore
Business traveler
1 King Bed
Stayed 2 nights in August 2022

Best Hotel I have ever stayed in India”

Grand Hyatt Mumbai is definitely a highly recommended hotel. All the staff is so friendly and helpful. Special mention of Mr Angel, their Asst Manager Guest Experience. He greeted us at the dining place as well as at the lobby when we were checking out. The personal touch left us very good impression of this hotel. The food is great and the room is so comfortable. Good job Grand Hyatt Mumbai!

Reviewed September 02, 2022

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Dear Guest, Greetings from Grand Hyatt Mumbai Hotel and Residences, Thank you for your kind review. We are glad to know you had a comfortable stay at our hotel. Your kind words towards our service, hospitality is highly appreciated and it is our endeavor to deliver the best in class experience, always. Your mention of our associate - Angel is immensely valued and we shall communicate your kind feedback to the team who shall be immensely delighted to hear of the same. We would once again like to thank you for the review and we do recommend you to visit our sister hotel located in the hills of Himachal, Hyatt Regency Dharamshala Resort. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

Responded September 06, 2022
Grand Hyatt Mumbai
10.0
Exceptional
Dilip from India
Couple
1 King Bed
Stayed 1 night in November 2020

Comfortable Stay ”

Our First stay with Grand Hyatt Mumbai was "FABULOUS" we have booked our stay for a wedding Night and we were extremely skeptical about the safety and sanitisation of the hotel, wonderful from check-in was taken by Anushree and Sujay surprisingly we were been upgraded yo suite our Room was absolutely clean and very well made, Special mention Guest service officer Mr. Adnan Shaikh who are extremely guest oriented and it showed in his behaviour. Not to miss talking about the food Amazing!!! Truly service oriented, would highly recommend Hyatt to all future guests. All I can say is the training they receive must be exemplary. A big thank you to HYATT I would also like to share this review with the General & Hotel Manager of Grand Hyatt Mumbai- indeed has a great team :) Looking forward for another wonderful stay at "GRAND HYATT MUMBAI" Cheers..

Reviewed November 28, 2020

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Dear Dilip, Greetings of the day. Thank you for the wonderful review. We are glad that your stay at the hotel was Fabulous. Your kind words directed towards the team, namely Anushree, Sujay, and Adnan are highly appreciated and the same shall be conveyed to the team which shall bring them immense delight. At the hotel, our team strives to deliver our guests with Grand experiences, and reviews such as yours are a testament to their hard work. We would once again like to thank you for the review and we look forward to seeing you soon again at the Grand Hyatt Mumbai. Warm Regards, Sonale Zagade, Hotel Manager, Grand Hyatt Mumbai Hotel and Residences.

Responded February 10, 2021
Grand Hyatt Mumbai
10.0
Exceptional
Rahmona from United Kingdom
Family with young children
1 Queen Club Access
Stayed 1 night in November 2022

Fab stay!”

Clean, spacious, attentive staff, quick check-in, spacious bathrooms, fabulous lounge area serving complimentary snacks. Thank you to Sarswati who MADE our breakfast experience pleasant & welcoming. She definitely deserves to be recognised.

Reviewed December 05, 2022

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Dear Rahmona, Thank you for your kind review. We are glad to know you had a comfortable stay at our hotel. Your kind words towards our service and hospitality are highly appreciated and it is our endeavor to deliver the best in class experience, always. Your mention of our associate - Saraswati is immensely valued and we shall communicate your kind feedback to her which shall bring her immense delight. We would once again like to thank you for the review and we look forward to welcoming you again soon at the Grand Hyatt Mumbai. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

Responded December 19, 2022
Grand Hyatt Mumbai
10.0
Exceptional
Pratik from India
Couple
1 King Bed
Stayed 2 nights in December 2021

Top class hospitality & property ♥️”

Stayed at many places but the ease of access here & the humble hospitality is at PAR from other hotels, especially we came across this humble guy named Mr. Vinayak Khemani at the front desk, super professional, polite & knows his job spot on, smoothly got us checked in. That guy genuinely needs to get promoted, he surely will make a good leader to the upcoming staff.

Reviewed June 15, 2022

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Dear Pratik, Greetings from Grand Hyatt Mumbai Hotel and Residences, Thank you for your kind review. We are glad to know you had a comfortable stay at our hotel. Your kind words towards our service, hospitality, and associates are highly appreciated and it is our endeavor to deliver the best in class experience, always. Your mention of our associate - Vinayak is immensely valued and we shall communicate your kind feedback to the team who shall be immensely delighted to hear of the same. We would once again like to thank you for the review and we look forward to welcome you soon again at the Grand Hyatt Mumbai. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

Responded June 20, 2022
Grand Hyatt Mumbai
10.0
Exceptional
Puja from India
Family with teens
2 Twin Beds
Stayed 1 night in February 2022

Wonderful hotel, close to airport”

We had a comfortable and very pleasant stay. The staff deserves a special mention. They go out of their way to make guests feel at home.

Reviewed February 27, 2022

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Dear Puja, Greetings from Grand Hyatt Mumbai Hotel and Residences, Thank you for your generous review. We are glad to note that you had a comfortable stay at the hotel and we look forward to welcoming you soon again to the Grand Hyatt Mumbai. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences.

Responded March 01, 2022
Grand Hyatt Mumbai
9.6
Exceptional
Ravi from Mauritius
Family with teens
1 Queen Club Access
Stayed 2 nights in September 2022

Will come again”

This hotel earns every of its five stars. Spacious and clean rooms with all amenities. Large variety of food buffets with no compromise on quality. Close to airport.

Reviewed December 19, 2022

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Dear Ravi, Thank you for your great review. We are glad to note that you had a comfortable stay at the hotel and we look forward to welcoming you soon again at the Grand Hyatt Mumbai. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

Responded December 19, 2022
Grand Hyatt Mumbai
10.0
Exceptional
Samata from India
Couple
1 Queen Bed
Stayed 1 night in December 2020

Spacious rooms and top class facilities”

The rooms are clean tidy and spacious, all the facilities provided were top class, food is costly but any 5 star hotel has costly food I have had buffet breakfasts in Trident, Radisson Blu and Grand Hyatt out of which Radisson Blu was the best

Reviewed December 18, 2020

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Dear Samata, Greetings of the day. Thank you for the wonderful review. We are glad that you enjoyed your stay at the hotel. Your kind words directed towards our services, facilities, decor, and ambiance are highly appreciated. We would once again like to thank you for the review and look forward to seeing you soon again at the Grand Hyatt Mumbai. Warm Regards, Sonale Zagade, Hotel Manager, Grand Hyatt Mumbai Hotel and Residences.

Responded February 10, 2021
Grand Hyatt Mumbai
10.0
Exceptional
JAINULABEDEEN from India
Solo traveler
1 King Courtyard View
Stayed 1 night in January 2023

My favorite hotel in Mumbai ”

All good staff n all

Reviewed February 03, 2023

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10.0
Exceptional
Harsh from India
Group
2 Twin Beds
Stayed 1 night in August 2022

Best Hotel experience in Mumbai”

Amenities are resort alike! Too spacious and airy! Even on the weekend , the service didn’t deteriorate. Even two days are less to pamper yourself at Hyatt

Reviewed August 14, 2022

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Dear Harsh, Greetings from Grand Hyatt Mumbai Hotel and Residences, Thank you for your generous review. We are glad you enjoyed your stay at the hotel. Our associates strive to deliver our guests with grand experiences and reviews such as yours is a testament to their hard work. We would once again like to thank you for the review and we do recommend you to visit our sister property located in the royal stretch of Juhu, Hyatt Centric Juhu Mumbai. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

Responded September 01, 2022
Grand Hyatt Mumbai
10.0
Exceptional
AKSHAY from India
Couple
1 King Bed
Stayed 1 night in February 2022

It was really fun and the service was really appreciable”

The service, food and room were really appreciable and superb. The staff name Mr. Satish gave us really good service and room with a complimentary cake. We really liked it. Thank alot Hyatt team.

Reviewed February 14, 2022

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Dear Akshay, Greetings from Grand Hyatt Mumbai Hotel and Residences, Thank you for your kind review. We are glad to know you had a comfortable stay at our hotel. Your kind words towards our service, hospitality are highly appreciated and we endeavor to deliver the best-in-class experience, always. Your mention of our associate - Satish is immensely valued and we shall communicate your kind feedback to the team who shall be immensely delighted to hear of the same. We would once again like to thank you for the review and we look forward to welcoming you soon again to the Grand Hyatt Mumbai. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences.

Responded February 14, 2022
Grand Hyatt Mumbai
9.2
Exceptional
Akshat from India
Couple
1 King Bed
Stayed 2 nights in June 2021

Staycation well done.”

Considering the way hotels have had to adapt to the situation these days, I believe I can say the stay was wonderful. Check-in took just a tad longer than I'd have liked, but it's nothing to be held against the staff as there were a considerable number of people checking in at the same time. The inclusions under our booking were early check-in, late check-out, breakfast and dinner, and a free room upgrade. At the time of check-in, we were told about where the meals would take place. I usually ask for a room upgrade, but didn't since it would have been offered were it available. A comment either way would have been appreciated though. After check-in, we were courteously accompanied to the elevators by the staff, a nice touch. The room was clean (especially the washrooms, which essentially drive any future bookings at a property) and outfitted with a lot of bottles of mineral water, always nice. The room had a bunch of qr-codes for the in-house dinning options. The only shortcoming I noticed in the room was there were no charging points on one side of the bed. The washrooms, as mentioned before, were really clean, but the shower was slightly inadequate, for lack of a better word. On a side note, I would also suggest providing bubble bath, or what's a bath tub for. The included meals were good, breakfasts being a shade better than the dinners. For our last meal, the chef brought us a nice dessert. Appreciate the gesture. All in all, it was a good relaxing stay. Thanks to the staff for regularly checking in on us and enquiring if everything was up to scratch.

Reviewed July 03, 2021

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Dear Akshat, Greetings from Grand Hyatt Mumbai Hotel and Residences, Thank you for your generous review. We are glad you enjoyed your stay at the hotel. Our associates strive to deliver our guests with grand experiences and reviews such as yours are a testament to their hard work. We would once again like to thank you for the review and we look forward to welcoming you soon again to the Grand Hyatt Mumbai. Warm Regards, Sonale Zagade, Hotel Manager, Grand Hyatt Mumbai Hotel and Residences.

Responded July 07, 2021
Grand Hyatt Mumbai
10.0
Exceptional
saurav from India
Family with young children
1 Queen Bed
Stayed 1 night in February 2021

Fabulous hotel”

Had a such a wonderful stay with my family at grand hyatt residence.... Mr Zaki , what s talented sweet boy .... just 21 years old boy with huge potential, sweet natured well spoken... everything about him was so good ... had a lovely time here .... special thanks to miss hinal front desk

Reviewed February 18, 2021

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Dear Mr. Saurav, Greetings from Grand Hyatt Mumbai Hotel and Residences, Thank you for your kind review. We are glad to know you had a comfortable stay at our hotel. Your kind words towards our service and hospitality are highly appreciated and it is our endeavor to deliver the best-in-class experience, always. Your mention of our associate - Zaki is immensely valued and we shall communicate your kind feedback to the team who shall be immensely delighted to hear of the same. We would once again like to thank you for the review and we look forward to welcoming you soon again to the Grand Hyatt Mumbai. Warm Regards, Sonale Zagade, Hotel Manager, Grand Hyatt Mumbai Hotel and Residences.

Responded February 18, 2021
Grand Hyatt Mumbai
10.0
Exceptional
Layana from India
Family with teens
1 King Bed
Stayed 1 night in September 2022

EXCELLENT HOSPITALITY ”

Loved how they take care of each customer and the food was phenomenal.

Reviewed September 12, 2022

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Dear Layana, Greetings from Grand Hyatt Mumbai Hotel and Residences, Thank you for your generous review. We are glad you enjoyed your stay at the hotel. Our associates strive to deliver our guests with grand experiences and reviews such as yours is a testament to their hard work. We would once again like to thank you for the review and we do recommend you to visit our sister property located in the royal stretch of Juhu, Hyatt Centric Juhu Mumbai. Warm Regards, Dietmar Kielnhofer General Manager, Grand Hyatt Mumbai Hotel and Residences

Responded September 12, 2022
Grand Hyatt Mumbai
9.2
Exceptional
Carmelita from India
Couple
1 Queen Bed
Stayed 2 nights in January 2021

Ask for a room near the elevator as sone aren't operational.”

Our experience at Grand Hyatt was smooth, right from the check-in process to check-out. The young man at the Front Desk at the time of my check-in at 2pm on 29th Jan was extremely affable and genuine in his efforts to give us the best room with a view even if it took a few minutes longer to find one. The breakfast haunt, Fifty Five East, had a decent spread of breads, cakes, pies, waffles, eggs, cold cuts, Indian fare, grilled veggies, cereal, fresh fruits and juices and beverages of course. The service was quick and accurate. Our dining experience at China House Lounge on the night of 30th Jan was relaxing to say the least, what with the ambient restaurant decor and the niche privacy of our table seating. The veggies-stuffed wontons in broth was a perfect choice as it served as a combo between an appetiser-cum-soup. Served in fine ceramic ware, chopsticks et al, and accompanying sauces (chilli flakes, sweet chilli, soya & chilli oil) the wontons went down like silk. When we weren't eating, we were busy sipping hot jasmine tea from an eye-catching silver kettle. We enjoyed first-rate, personalised service by the chef, server & captain of China House Lounge. As seafood is our favourite, we were recommended a main fare of wok-tossed xo prawns. The prawns were soft yet crunchy, nicely done without much ado. The accompanying saucy base allowed it to pair well with fragrant jasmine rice which made it a wholesome meal. it was interesting to check out a peking duck slow-roasting in the furnace and enjoyed an outdoor tete-a-tete in the China garden. Our experience at Celini, the Italian restaurant, was a dream. Chef Nishad not only dished out a delicious burrata salad but itsimpecaable presentation made it memorable. His pasta in creamy sauce was flavoursome, and the garlic toasted bread & buns made it a wholesome main course. Coupled with a margarita cocktail with tequila & triple sec liqueur, this was the perfect drink to fuse with Italian cuisine. The servers i

Reviewed February 01, 2021

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Dear Carmelita, Greetings of the day. Thank you for the lovely review. We are glad that you enjoyed your experience at the hotel. Your kind words complimenting our associates, the food and beverage offerings at Celini and China House Restaurant is overwhelming. Your mention of Chef Nishad is highly appreciated and the same shall be communicated to him which shall bring them immense delight. We would once again like to thank you for the review and look forward to seeing you soon again at the Grand Hyatt Mumbai. Warm Regards, Sonale Zagade, Hotel Manager, Grand Hyatt Mumbai Hotel and Residences.

Responded February 10, 2021
Grand Hyatt Mumbai
10.0
Exceptional
Sheetal from India
Family with young children
1 Queen Bed
Stayed 1 night in December 2021

Rocking n lovely stay”

I went with my children family for 1 night , njoyed alot, food, ambience all ..staff.. will go back again for 2 to 3 days stay

Reviewed December 19, 2021

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Dear Sheetal, Greetings from Grand Hyatt Mumbai Hotel and Residences, Thank you for your generous review. We are glad to note that you had a comfortable stay at the hotel and we look forward to welcoming you soon again to the Grand Hyatt Mumbai. Warm Regards, Sonale Zagade, Hotel Manager, Grand Hyatt Mumbai Hotel and Residences.

Responded December 20, 2021
Grand Hyatt Mumbai
10.0
Exceptional
Harsh from India
Couple
1 King Bed
Stayed 1 night in June 2021

Amazing Stay”

Totally in love with the hospitality and the team! Would like to give my heartfelt thanks to the team for making my stay relaxing, pleasurable and so memorable.

Reviewed July 01, 2021

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Dear Harsh, Greetings from Grand Hyatt Mumbai Hotel and Residences, Thank you for your generous review. We are glad to note that you had a comfortable stay at the hotel and we look forward to welcoming you soon again to the Grand Hyatt Mumbai. Warm Regards, Sonale Zagade, Hotel Manager, Grand Hyatt Mumbai Hotel and Residences.

Responded July 06, 2021
Grand Hyatt Mumbai
9.6
Exceptional
Krisha from India
Couple
1 King Bed
Stayed 5 nights in July 2021

Overall good experience. ”

Pros- Good breakfast. Extremely helpful staff since they allowed me a late check out. Nice and clean rooms. Outside food and alcohol permitted. Cons- No visitors allowed. Very slow housekeeping service. The room cleaning people are annoying because they kept ringing the doorbell multiple times during the day.

Reviewed July 12, 2021

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Dear Krisha, Greetings from Grand Hyatt Mumbai Hotel and Residences, Thank you for your generous review. We are glad you enjoyed your stay at the hotel. Your feedback has been noted and shall be reviewed by the team internally. Corrective measures will be taken to ensure a seamless experience going forward. The associates at the hotel strive to deliver our guests with grand experiences and reviews such as yours are a testament to their hard work. We would once again like to thank you for the review and we look forward to welcoming you soon again to the Grand Hyatt Mumbai. Warm Regards, Sonale Zagade, Hotel Manager, Grand Hyatt Mumbai Hotel and Residences.

Responded July 30, 2021
Grand Hyatt Mumbai
10.0
Exceptional
Anukul from India
Solo traveler
1 King Bed
Stayed 4 nights in December 2021

Best experience ”

Wonderful place if you are staying in munbai!! ♥️

Reviewed December 16, 2021

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Dear Anukul, Greetings from Grand Hyatt Mumbai Hotel and Residences, Thank you for your generous review. We are glad to note that you had a comfortable stay at the hotel and we look forward to welcoming you soon again to the Grand Hyatt Mumbai. Warm Regards, Sonale Zagade, Hotel Manager, Grand Hyatt Mumbai Hotel and Residences.

Responded December 16, 2021
Grand Hyatt Mumbai
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