Grand Hyatt Muscat

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

Shatti Al Qurm, Al Khuwair, Muscat, Oman

Highlights

Check-in [24-hour]

Check-in [24-hour]

33% Positive
Based on guest reviews
Check-in [24-hour]
Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Nightclub

Facilities

Beach

Free Wi-Fi

Swimming pool

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

About us

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Al Khuwair part of Muscat, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Royal Opera House as well as Qurum Beach nearby. This 5-star property features restaurant to make your stay more indulgent and memorable.
Your dates are popular among travelersUsers are booking a place in Muscat every 3 minutes on Agoda.com
Cleanliness 8.8
Service 8.7
Location 8.6
Room comfort and quality 8.2

Based on 271 verified reviews

Cleanliness

8.8

Service

8.7

Location

8.6

Room comfort and qua...

8.2

Facilities

8.1

Value for money

7.5

See map

8.6Excellent

Location rating score

Excellent location - 1.96 kilometers from city center
Parking
FREE
Popular landmarks
Royal Opera House
2.5 km
Oman Avenues Mall
4.0 km
Qurum Natural Park
4.7 km
Sultan Qaboos Grand Mosque
6.3 km
Bait Al Zubair
14.8 km
Closest landmarks
Grand Hyatt Muscat
10 m
British Council
580 m
Med Solutions Center
850 m
Muscat Dental Specialists
850 m
Diplomatic Area
860 m

Good to know

Value for money7.5
Location rating8.6
Nearest airportMuscat International Airport (MCT)
Distance to airport16.1 km

Rooms available at Grand Hyatt Muscat

Excellent
Room comfort & quality

8.2

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Based on 271 reviews from verified travelers

1 King Bed Club Access
...
  • Room size: 42 m²/452 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
1 King Bed Pool View
...
  • Room size: 42 m²/452 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Crown Suite - Three Bedrooms
...
  • Sea view
  • 2 single beds
  • 2 single beds
Enter dates to see prices
2 Twin Beds Pool View
...
  • Room size: 25 m²/269 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
2 Twin Beds Club Access
...
  • Room size: 42 m²/452 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Grand Suite King
...
  • Room size: 84 m²/904 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
2 Twin Beds
...
  • Room size: 42 m²/452 ft²
  • 2 single beds
  • 2 single beds
Enter dates to see prices
Grand Executive Suite
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  • Room size: 135 m²/1453 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
1 King Bed
...
  • Room size: 42 m²/452 ft²
  • 1 king bed
  • 1 king bed
Enter dates to see prices
Pool View Room
...
  • Room size: 42 m²/452 ft²
  • Pool view
  • 1 king bed or 2 single beds
Enter dates to see prices

Frequently asked questions

Grand Hyatt Muscat provides airport transfer service upon request! Additional fees may apply. To request, check the box on the booking form just before the payment page.

Yes! Grand Hyatt Muscat offers laundry service at your convenience for whenever you need your favorite outfits clean and fresh all throughout your vacation. Please contact the property for more information.

Grand Hyatt Muscat's policy concerning children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed. If an additional charge applies, you can find additional information about specific child policy and age range for this property, by checking the Property policies section located in the property page for more details.

The typical room rate for Grand Hyatt Muscat in the past month is 112.56 OMR, compared to city's average of 39.09 OMR.

Past families with young children that have stayed at this property have given Grand Hyatt Muscat an average rating of 8.0. You can look up more thorough customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

Past families with older children that have stayed at this property have given Grand Hyatt Muscat an average rating of 8.4. You can look up more in depth customer ratings and remarks by filtering for a specific type of verified travelers down in the review section.

The closest train, metro, or bus station is Lulu Hypermarket Bus Station Avenues, 4200.64 m away from Grand Hyatt Muscat.

The nearest airport to Grand Hyatt Muscat is Muscat International Airport, 16.0 km away.

More about Grand Hyatt Muscat

More about Grand Hyatt Muscat

Experience Luxury and Comfort at Grand Hyatt Muscat

Nestled in the vibrant heart of Muscat, Oman, the Grand Hyatt Muscat offers an exquisite blend of modern elegance and traditional Omani hospitality. With 278 beautifully appointed rooms and suites, this luxurious hotel provides a perfect retreat for both leisure and business travelers. Guests can enjoy spacious accommodations equipped with contemporary amenities, ensuring a comfortable and memorable stay amidst stunning views of the city and the Gulf of Oman. The Grand Hyatt Muscat welcomes guests with flexible check-in from 3:00 PM and a convenient check-out time until 12:00 PM, allowing for a relaxed and unhurried experience. Families traveling with children will appreciate the hotel’s family-friendly policy, as children aged 3 to 12 can stay free of charge. Whether you're visiting for a weekend getaway or an extended stay, this hotel promises exceptional service, top-notch facilities, and a warm, welcoming atmosphere that captures the true spirit of Oman.

Convenience Facilities at Grand Hyatt Muscat: Effortless Comfort and Impeccable Service

At Grand Hyatt Muscat, your comfort and convenience are of utmost importance. With a range of top-notch facilities, your stay at this luxurious hotel in Muscat, Oman, is guaranteed to be effortless and stress-free. Leave your laundry worries behind with the hotel's efficient laundry service. Whether you need a quick wash or a complete wardrobe refresh, the dedicated staff at Grand Hyatt Muscat will ensure that your clothes are cleaned and returned to you in pristine condition, allowing you to focus on enjoying your stay. The hotel's concierge service is ready to cater to your every need, providing personalized assistance and recommendations throughout your stay. From arranging transportation and booking tours to securing reservations at the city's finest restaurants, the knowledgeable concierge team is committed to making your stay in Muscat truly unforgettable. For those in need of professional garment care, Grand Hyatt Muscat offers convenient dry cleaning services. Whether it's a delicate gown or a tailored suit, the hotel's expert dry cleaning staff will ensure that your garments are handled with the utmost care, leaving them fresh, crisp, and ready for any occasion. With its exceptional laundry service, attentive concierge team, and convenient dry cleaning facilities, Grand Hyatt Muscat goes above and beyond to provide you with a seamless and comfortable stay. Experience the epitome of luxury and convenience at this remarkable hotel in Muscat, Oman.

Convenient Airport Transfer at Grand Hyatt Muscat

At Grand Hyatt Muscat, we understand the importance of a seamless travel experience, which is why we offer convenient airport transfer facilities for our guests. As soon as you step off the plane at Muscat International Airport, our dedicated team will be there to greet you and ensure a smooth transition to the hotel. Our fleet of comfortable and luxurious vehicles will whisk you away to the hotel in no time, allowing you to relax and unwind after your journey. Whether you are traveling alone or with a group, our airport transfer services cater to all your needs. Our professional drivers are well-trained and knowledgeable about the city, providing you with a safe and efficient journey. Sit back and enjoy the scenic drive as we take care of your transportation requirements. With our airport transfer facilities, your arrival and departure from Muscat will be hassle-free, allowing you to make the most of your stay at Grand Hyatt Muscat.

A Culinary Journey at Grand Hyatt Muscat

Indulge in a world of flavors and culinary delights at Grand Hyatt Muscat's exceptional dining facilities. With a range of exquisite restaurants and bars, this hotel offers a truly unforgettable dining experience in Muscat, Oman. Start your day with a sumptuous breakfast at the all-day dining restaurant, where you can savor an array of international dishes prepared with the freshest ingredients. For a taste of authentic Omani cuisine, head to the specialty restaurant, where skilled chefs will take you on a culinary journey through the rich flavors and spices of the region. In the evening, unwind with a refreshing cocktail at the rooftop bar, offering panoramic views of the city and the sparkling Gulf of Oman. Indulge in delectable bites and handcrafted drinks while enjoying the vibrant ambiance and stunning vistas. Whether you're seeking a casual meal or a fine dining experience, Grand Hyatt Muscat's dining facilities cater to every palate and promise an exceptional culinary adventure.

Luxurious Room Options at Grand Hyatt Muscat

Discover an array of exquisite room types at Grand Hyatt Muscat, each designed to cater to your comfort and style. Whether you prefer the spacious elegance of the Grand Suite King at 84 square meters or the cozy intimacy of the 25-square-meter Two Twin Beds Pool View room, you'll find the perfect space for your stay. For those seeking ultimate luxury, the Crown Suite with three bedrooms offers an expansive 350 square meters of refined living, while the Grand Executive Suite provides 135 square meters of sophisticated comfort. Guests can choose from a variety of options, including rooms with Club Access, Pool View, or additional bedrooms, ensuring a tailored experience that meets your needs.

Discover the Vibrant Neighborhood of Al Khuwair

Nestled in the heart of Muscat, Oman, the neighborhood of Al Khuwair offers a vibrant and dynamic atmosphere, making it an ideal destination for travelers seeking a blend of modernity and tradition. With its strategic location, Al Khuwair is just a short distance away from the stunning coastline and the iconic landmarks of Muscat, providing guests at the Grand Hyatt Muscat with easy access to the city's most exciting attractions. Al Khuwair is a bustling neighborhood that boasts a plethora of shopping malls, restaurants, and entertainment options. Guests can indulge in a shopping spree at the nearby Oman Avenues Mall, which features a wide range of international brands and local boutiques. Food enthusiasts can explore the diverse dining scene in Al Khuwair, with a variety of restaurants offering both traditional Omani cuisine and international flavors. For those seeking a cultural experience, Al Khuwair is in close proximity to the Sultan Qaboos Grand Mosque, one of the largest mosques in the world. Visitors can marvel at its stunning architecture and intricate details, immersing themselves in the rich heritage of Oman. Additionally, the Royal Opera House Muscat, known for its world-class performances and stunning design, is just a short drive away. Whether you're looking to explore the vibrant shopping scene, immerse yourself in Omani culture, or simply relax on the beautiful beaches, Al Khuwair offers a perfect blend of convenience and charm. With its lively atmosphere and proximity to Muscat's top attractions, it's no wonder that Al Khuwair is a favored destination for travelers visiting Oman.

Convenient Transportation Options from Muscat Airport to Grand Hyatt Muscat

Located in the vibrant Al Khuwair district of Muscat, Oman, Grand Hyatt Muscat is a luxurious haven for travelers seeking a memorable stay. Getting to the hotel from the nearest airport is a breeze, thanks to the various transportation options available. Muscat International Airport, conveniently located just a short drive away from the hotel, offers several transportation options for guests. One of the most popular choices is taking a taxi, which can be easily found outside the airport terminal. Taxis in Muscat are reliable and metered, ensuring a hassle-free journey to Grand Hyatt Muscat. For those who prefer a more personalized experience, the hotel also provides airport transfers upon request. This convenient service allows guests to be greeted by a professional driver who will ensure a seamless journey from the airport to the hotel. Alternatively, if you're looking for a more budget-friendly option, public buses are available outside the airport terminal. While this may take a bit longer than other transportation methods, it offers a chance to experience the local culture and scenery along the way. No matter which transportation option you choose, the journey from Muscat Airport to Grand Hyatt Muscat is a straightforward and enjoyable one. Upon arrival, you'll be greeted by the hotel's warm and welcoming staff, ready to assist you in making your stay in Muscat truly unforgettable.

Exploring Muscat's Cultural and Natural Treasures near Grand Hyatt Muscat

Nestled in the heart of Muscat, Grand Hyatt Muscat offers easy access to a wide range of landmarks and attractions that showcase the rich heritage and natural beauty of the city. Just a short distance away, you will find the Natural History Museum, a must-visit for nature enthusiasts and history buffs. Immerse yourself in Oman's natural wonders as you explore the museum's extensive collection of fossils, minerals, and artifacts. For those interested in Oman's cultural heritage, Bait Adam Museum is a stone's throw away from the hotel. This beautifully restored traditional Omani house provides a fascinating glimpse into the country's history, showcasing traditional Omani architecture and showcasing artifacts that depict the daily life of its inhabitants. If you're in need of any medical or pharmaceutical services, Muscat Dental Specialists, Talba Pharmacy, and Badr Al Samaa Poly Clinic are conveniently located nearby. Additionally, for your shopping needs, AlFair Supermarket and Almaya Markets are within walking distance, offering a variety of products and local specialties. With its prime location in the Diplomatic Area, Grand Hyatt Muscat is the perfect base for exploring Muscat's cultural and natural treasures. Whether you're interested in history, nature, or simply want to indulge in some retail therapy, the hotel's surroundings offer a wealth of options to satisfy every traveler's interests.

A Culinary Oasis: Indulge in a Variety of Flavors

When it comes to dining options near Grand Hyatt Muscat, guests are spoiled for choice. Just steps away from the hotel, you'll find a range of restaurants that cater to every palate. Craving authentic Turkish cuisine? Look no further than Turkish House Restaurant or Turkish Diwan Restaurant, where you can savor delicious kebabs, mezes, and traditional Turkish desserts. For a taste of Omani cuisine, head to TABEEKH & BBQ, a local favorite known for its flavorful grilled meats and aromatic rice dishes. Foodlands Al Khuwair offers a diverse menu featuring international and Middle Eastern dishes, while Pakistani Nan specializes in mouthwatering Pakistani cuisine. If you're in the mood for Arabic fare, Zamaan Al Khair Restaurant is a must-visit, serving up delectable shawarmas, falafels, and hummus. Juice World Al Khuwair is the perfect spot to quench your thirst with refreshing fruit juices and smoothies. For a fine dining experience, Rydan Restaurant offers a sophisticated ambiance and a menu of international and Mediterranean dishes. NANA's Restaurant is a popular choice for its fusion of Asian and Middle Eastern flavors, while Dilkush Restaurant Vegetarian caters to vegetarian and vegan diners with its wide selection of plant-based dishes. With such a diverse range of culinary options right at your doorstep, your taste buds are in for a treat during your stay at Grand Hyatt Muscat.

Shop 'til you drop at Zakher Mall and Center Point Mall

Located in the heart of Muscat, Grand Hyatt Muscat is surrounded by a plethora of shopping landmarks, perfect for those looking to indulge in some retail therapy. Just a short distance away, you'll find Zakher Mall, a modern shopping destination offering a wide range of international brands, local boutiques, and entertainment options. Whether you're in search of trendy fashion, electronics, or souvenirs, Zakher Mall has it all. Another nearby shopping hotspot is Center Point Mall, known for its diverse selection of shops and boutiques. From luxury brands to local artisans, this mall caters to every shopper's taste. After a day of shopping, guests can retreat to the luxurious comforts of Grand Hyatt Muscat and unwind in style.

Affordable Luxury: Experience Grand Hyatt Muscat at a Competitive Price

When it comes to luxury accommodation in Muscat, Grand Hyatt Muscat stands out as an exceptional choice. With an average room price of $189, this hotel offers an unparalleled experience that is worth every penny. Compared to the average price of a hotel room in Muscat, which is $96, Grand Hyatt Muscat provides excellent value for money. At Grand Hyatt Muscat, guests are treated to a world-class stay without breaking the bank. The hotel boasts elegant and spacious rooms that are tastefully decorated with modern furnishings and luxurious amenities. From the moment you step into the lobby, you'll be greeted by a warm and inviting atmosphere that exudes sophistication. Not only does Grand Hyatt Muscat offer affordable luxury, but it also provides an array of top-notch facilities and services. Guests can take a dip in the stunning outdoor pool, unwind at the spa, or stay active at the well-equipped fitness center. With multiple dining options offering a variety of cuisines, including local Omani dishes, guests can indulge in a culinary journey without leaving the hotel. Whether you're visiting Muscat for business or leisure, Grand Hyatt Muscat offers a remarkable experience at a competitive price. Book your stay today and discover the perfect blend of luxury and affordability in the heart of Muscat.

Excellent Service and Stunning Ocean Views

Grand Hyatt Muscat is a truly exceptional hotel that offers excellent service and stunning ocean views. Guests rave about the hotel's cleanliness and the spaciousness of the rooms, which are not only big but also impeccably clean. The hotel's prime location near the beach is another highlight, making it a perfect choice for those looking to enjoy the beautiful coastline of Muscat. The staff at Grand Hyatt Muscat are highly trained and provide top-notch service, ensuring that guests have a memorable and enjoyable stay. With its amazing facilities and proximity to major malls, this hotel is highly recommended for both leisure and business travelers. Many guests express their intention to return to Grand Hyatt Muscat, a testament to the hotel's exceptional quality and the unforgettable experiences it offers.

A Luxurious Oasis in Muscat

Grand Hyatt Muscat is a haven of luxury and comfort, where guests can experience the true essence of Omani hospitality. With an impressive overall rating of 8.3, this hotel has consistently delighted its guests with its exceptional service and top-notch facilities. One of the standout features of Grand Hyatt Muscat is its impeccable cleanliness, which has earned it a remarkable rating of 8.7. From the moment guests step into the elegant lobby, they are greeted with a sense of pristine serenity. The hotel's housekeeping team ensures that every corner is spotless, creating a refreshing and inviting atmosphere throughout the property. Whether relaxing in the stylish guest rooms or enjoying the hotel's extensive amenities, guests can expect nothing less than absolute cleanliness and comfort. Another aspect that sets Grand Hyatt Muscat apart is its prime location, rated at an impressive 8.7. Situated in the heart of Muscat, this hotel offers easy access to some of the city's most iconic attractions, including the Sultan Qaboos Grand Mosque and the Royal Opera House. Guests can explore the vibrant culture and rich history of Oman, all while enjoying the convenience of a central location. The hotel's proximity to the beach also allows guests to soak up the sun and enjoy breathtaking views of the Arabian Sea. With a dedicated and attentive staff, Grand Hyatt Muscat ensures that every guest's needs are met with utmost care and professionalism. The staff performance has been consistently rated at 8.6, reflecting the hotel's commitment to providing exceptional service. From the warm welcome at check-in to the personalized assistance throughout the stay, guests can expect a level of hospitality that goes above and beyond. Overall, Grand Hyatt Muscat is a luxurious oasis in Muscat, offering a perfect blend of comfort, convenience, and exceptional service. With its high ratings for cleanliness, location, and staff performance, this hotel promises an unforgettable stay in the captivating city of Muscat.

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Amenities and facilities

Excellent8.1

Facilities

Most talked about facilities

Languages spoken
  • English
  • Arabic
  • Filipino
  • German
  • Hindi
Accessibility
  • Elevator
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Computer station
  • Diving
  • Fishing
  • Fitness center
  • Gym/fitness
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Sauna
  • Snorkeling
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
  • Wind surfing
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Alcohol
  • Alternative meal arrangement
  • Bar
  • Bottle of water
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Fruits/snacks
  • Happy hour
  • International cuisine in restaurant
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurants
  • Room service
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Vegetarian restaurant
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Indoor venue for special events
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
  • Playground
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Rental car
Available in all rooms
  • Air conditioning
  • Free bottled water unavailable
  • Internet access – wireless
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental
  • Buffet
Restaurants on site
John Barry
  • No additional information available
Sirj Tea Lounge
  • Cuisine: International, British
Mokha Cafe
  • Cuisine: International
  • Menu: Buffet, A-la-carte
Tuscany
  • Cuisine: Italian
Marjan
  • Cuisine: Indonesian

Location

Shatti Al Qurm, Al Khuwair, Muscat, Oman

Excellent8.6

Location

Airports
  • Muscat International Airport (MCT)
    16.1 km
  • Sohar Airport (OHS)
    205.6 km
Public transportation
  • ONTC Bus Terminal
    10.4 km
Hospital or clinic
  • Med Solutions Center
    850 m
Shopping
  • Oman Avenues Mall
    4.0 km
Cash withdrawal
  • ATM
    1.3 km

What's nearby

Popular landmarks
  • Royal Opera House
    2.5 km
  • Oman Avenues Mall
    4.0 km
  • Qurum Natural Park
    4.7 km
  • Sultan Qaboos Grand Mosque
    6.3 km
  • Bait Al Zubair
    14.8 km
  • The National Museum
    15.2 km
  • Muscat City Centre
    15.3 km
  • Amouage Perfumery
    21.1 km
Nearby landmarks
  • Grand Hyatt Muscat
    10 m
  • British Council
    580 m
  • Med Solutions Center
    850 m
  • Muscat Dental Specialists
    850 m
  • Diplomatic Area
    860 m
  • AlFair Supermarket
    910 m
  • Shati Qurum Cinema Complex
    1.0 km
  • Al-Shatti Plaza (Cinema)
    1.1 km
  • Shatti Qurum Medical Center
    1.1 km
  • Al Masa Mall
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property. Subject to availability.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
  • Check-out from12:00
  • Check-in until03:00
Extras
  • Daily Internet/Wi-Fi fee0 OMR
  • Breakfast charge (unless included in room price)12 OMR
The property
  • Number of floors6
  • Number of rooms 278
  • Non-smoking rooms/floorsyes
  • Number of restaurants2
  • Number of bars/lounges2
Parking
  • Daily parking fee0 OMR

Property announcements

The swimming pool, restaurant, and garden are undergoing refurbishment and will remain closed until further notice. Guests have access to the public beach in front of the property and the property will provide a shuttle bus to a nearby hotel swimming pool.

The property is glad to announce its Return of Swimming operation to Normal as of mid of September onward.

Reviews of Grand Hyatt Muscat from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.2

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 8.0
  • 10
  • 8.0
  • 3.2
  • 10
  • 10
  • 8.8
  • 9.6
  • 8.8
  • 8.8

Most recent

  • Cleanliness score 8.8 out of 10
    Cleanliness8.8
  • Service score 8.7 out of 10
    Service8.7
  • Location score 8.6 out of 10
    Location8.6
  • Room comfort and quality score 8.2 out of 10
    Room comfort and quality8.2
  • Facilities score 8.1 out of 10
    Facilities8.1
  • Value for money score 7.5 out of 10 and is a high score in Muscat
    Value for money7.5
High score for Muscat

Rating

9+ Exceptional (57)
8-9 Excellent (24)
7-8 Very Good (20)
6-7 Good (7)
<6 Below Expectation (21)

Review summary

Powered by OpenAI

Visitors praised this hotel's location, which is close to the beach. Staff services are excellent and guests report a welcoming atmosphere. Additionally, the breakfast offers a variety of options for guests to choose from. The hotel features a nice pool and beach access, making it a perfect destination for a fun and enjoyable vacation.

Though the building is old, some guests found the carpets and decor outdated. Power outlets in the room may be limited, which could be inconvenient for those with multiple devices.

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Showing 129 verified guest comments
Changed to review page 1
  1. 9.6
    Exceptional
    Karen from United States
    Couple
    1 King Bed
    Stayed 5 nights in August 2023

    “Good Stay”

    We had a nice stay at the Grand Hyatt. It’s well maintained and clean. The location is good and easy to get to. The staff are lovely and helpful. The one issue we had was when I made my reservation on Agoda, the booking included breakfast. When I checked in, the hotel said it did not. I showed them my reservation and they had me email it to them. I assumed it was taken care of u til the next morning at breakfast when they wanted us to pay. I explained the situation to the restaurant manager and he spoke with the front desk. They agreed to comp that meal but said we’d have to pay for the rest of the week I was not happy. So I pushed back and front desk said they would look into it and call me later in the day. I never heard from anyone so finally I contacted Agoda’s customer service. They contacted hotel management and got it resolved. Clearly there was a disconnect in the booking details between Agoda and Grand Hyatt but in no way was it my fault. What the hotel should have done automatically upon seeing my email/reservation details, was ensured I was given the included breakfasts and then worked it out with Agoda behind the scenes. Anyway, it was figured out and the breakfast buffet was lovely. I would give 5 stars except for the breakfast issue and lack of communication and understanding from the front desk staff/manager.

    Reviewed September 18, 2023
  2. 8.8
    Excellent
    Katy from United Arab Emirates
    Couple
    1 King Bed
    Stayed 1 night in September 2025

    “Lovely hotel ”

    Staff were very welcoming and Sabib arranged an early check in to a lovely sea- view apartment. We discovered that the pool was under maintenance , so they had a shuttle to transport guests to use the facilities at a nearby resort. 😊 There wasn’t much choice for casual dining or entertainment, so we went to a nearby restaurant . It was a great getaway! We would go back once the works are complete.

    Reviewed September 07, 2025

    Dear Katy, Thank you for your kind feedback and for highlighting the warm service of our team. We’re delighted to share that the enhancement works are now complete, and we look forward to welcoming you back for an even more enjoyable stay. Best wishes, Abeer Mehta - Grand Hyatt Muscat

    Responded September 29, 2025
    Grand Hyatt Muscat
  3. 9.6
    Exceptional
    Ferga from Indonesia
    Couple
    1 King Bed
    Stayed 2 nights in November 2024

    “Strategic location, clean and comfortbale room”

    We spent 2 night for business trip. The location in the heart of the city and easy to acces, also have acces to the beach, as we walk to beach in the morning before breakfast. There were a lot option food at the restaurant. The room were very spacious and clean.

    Reviewed November 11, 2024

    Dear Ms. Ferga, We’re delighted that you enjoyed your recent stay with us and look forward to welcoming you back soon. Yours sincerely, Abeer Mehta - Grand Hyatt Muscat

    Responded November 14, 2024
    Grand Hyatt Muscat
  4. 10.0
    Exceptional
    vivek from United Kingdom
    Solo traveler
    2 Twin Beds
    Stayed 4 nights in April 2023

    “Quality”

    Awesome foyer , totally pit of this world. Right next to sandy beach. Pool bar and swimming pool is great and clean. Gym , awesome equipment and well taken care off. Sleep , slept well and comfortable beds.

    Reviewed April 29, 2023
  5. 10.0
    Exceptional
    Alona from India
    Family with young children
    1 King Bed
    Stayed 2 nights in October 2024

    “Beautiful place to stay after camping”

    Breakfast is out of this world! Rooms are cozy and spotless. Staff is absolutely amazing and super helpful. The pool was closed for renovation when we stayed, but we shuttled to the Radisson Blu pool without any issues.

    Reviewed February 23, 2025
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