Grand Hyatt Muscat Hotel
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Excellent
8.6
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Grand Hyatt Muscat Hotel

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Excellent
From 91 reviewsSee what guests said
8.2
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms

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Room choices
8.0
Very good
Room comfort & quality
1 King Pool View
...
  • 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Club King
...
  • 25 m²/269 ft²
  • Executive lounge access
  • 1 king bed
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3 Bedroom
...
  • 25 m²/269 ft²
  • Executive lounge access
  • 1 king bed
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Grand King Suite
...
  • 84 m²/904 ft²
  • Executive lounge access
  • 1 king bed
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Special Offer - Club Double or Twin Room
...
  • 42 m²/452 ft²
  • Executive lounge access
  • 1 king bed or 2 single beds
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Special Offer - Standard View Room
...
  • 42 m²/452 ft²
  • Shower and bathtub
  • 2 single beds or 1 super ki...
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Special Offer - Grand Suite
...
  • 91 m²/980 ft²
  • Executive lounge access
  • 1 king bed
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Club Twin
...
  • 25 m²/269 ft²
  • Executive lounge access
  • 2 single beds
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View 2 Twins
...
  • 42 m²/452 ft²
  • Shower and bathtub
  • 2 single beds
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2 Twin Beds
...
  • 25 m²/269 ft²
  • Shower and bathtub
  • 2 single beds
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Real reviews from real guests

Agoda Reviews (91)Booking.com Reviews (1283)
8.2
Excellent
Filter by guest type:
Cleanliness8.7
Facilities8.0
Location8.6
Room comfort and quality8.0
Service8.5
Value for money7.4
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Room type
1 King Pool View
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Showing 73 verified guest comments
1234
3.6
Muhamad from Brunei Darussalam
Family with young children
Stayed 2 nights in March 2018
Worst check in experience ever”
Front desk were not helpful in getting us a room. We book through agoda and it was still pending, rooms are available in agoda but when ask receptionist..room were sold out. Receptionist was not giving ioptions of any other available room and have even ask us to call agoda instead of them telling us there was a room. Successfully book the room through agoda but wasnt successful to book the room directly theough them. We were busy with other important stuff and we still had to do the booking and check in ourselves when there is actually people who can do it for us. It is our first time encountering this problem in a hotel and dissapointingly in remown hotel like hyatt. I will never come back. Also, they never apologize after we escalate the issue to their manager. Felt discriminated in how they treat us asians as if we can,t afford to stay there by not giving us any option. We even had to ask repeatedly to the staff whether the check in was successful and instead of them informing us.
Reviewed March 14, 2018
10.0
HIROYUKI from Japan
Couple
1 King Pool View
Stayed 2 nights in March 2018
Great view”
We enjoyed the great ocean view with well trained staff.
Reviewed March 06, 2018
8.0
Florence from Switzerland
Family with young children
View 2 Twins
Stayed 2 nights in February 2018
Nice hotel in the perfect spot on a beautiful long swimmable beach. ”
Really nice 20 year old Hotel in the displonatic area of Muscat on a beautiful large and long swimnable Beach. Rooms are old fashioned but spacious and comfortable - restaurants are good especially Tuscany and overall good value for money
Reviewed February 11, 2018
8.4
Marianna from Slovakia
Couple
2 Twin Beds
Stayed 1 night in February 2018
Nice hotel on the beach”
Nice hotel, nice rooms, just the water at the pool could be clean.
Reviewed February 04, 2018
8.4
Beng from Singapore
Business traveler
View 2 Twins
Stayed 3 nights in January 2018
The right place to relax after a hard day’s work. ”
Nice beach. Good for morning and evening walk.
Reviewed January 12, 2018
10.0
Iman from United Arab Emirates
Group
View Twin Room
Stayed 2 nights in November 2017
Love this place”
I keep going back I love this place.
Reviewed December 20, 2017
7.2
Sundeep from United Kingdom
Couple
1 King Bed
Stayed 1 night in December 2017
Decent enough hotel for a night...”
Bit distant from places being in the ministerial district and the beach is very public so decent for a night in muscat for visiting malls but not somewhere to spend a week!
Reviewed December 12, 2017
6.0
David from France
Family with young children
1 King Bed
Stayed 3 nights in October 2017
Outdoor area needs serious renovations very shabby at pool area”
Pool area crumbling and the pool cushions were all torn and shabby. Very unexpected for Hyatt. The food was so overpriced and the restaurant st the pool resembled a 3?star hotel in Tenerife barely. The pool area was overcrowded with day trippers so no space for paying staying guests. Right and left of the hotel was crumbling and the front of house reception were unfriendly. The safari restaurant was good and had great staff, but I don’t expect to pay over 60 pounds anywhere for a burger! The hotel needs to update . We stayed at the shangri la which was 6 star in comparison. Much superior than Hyatt.
Reviewed November 01, 2017
7.2
Elias from United States
Couple
1 King Bed
Stayed 2 nights in October 2017
Very good”
Old property but still elegant. Lovely pool. Nice views from room balcony. Good breakfast selection.
Reviewed October 17, 2017
9.2
Khairy from Qatar
Business traveler
2 Twin Beds
Stayed 2 nights in September 2017
Greatest ”
All thing great
Reviewed October 03, 2017
10.0
Iman from United Arab Emirates
Solo traveler
2 Twin Beds
Stayed 2 nights in September 2017
Perfect hotel highly recommended!”
Absolutely on point. Service, cleanliness, facilities I highly recommend it and will probably be going back whenever I need to visit Muscat.
Reviewed September 11, 2017
8.8
SHASHI from India
Family with teens
1 King Bed
Stayed 1 night in September 2017
Requires Maintenance”
Good hotel depends on Staff and maintenance of facility, while the former is up to the mark however there are maintenance issues which the hotel seems to overlook. My room had a dripping A.C. duct from the ceiling which was noticed only the next morning, when brought to the notice of the main desk.....they weren't too concerned or shocked to hear that....Seems they are already aware and have been delaying repairs. The food, cleanliness, room service, bars, restaurants are still in good shape......
Reviewed September 07, 2017
8.8
Nasser from Oman
Solo traveler
2 Twin Beds
Stayed 1 night in September 2017
Great hotel”
Friendly staff and nice holiday atmosphere
Reviewed September 05, 2017
7.2
Ihsan from Indonesia
Family with young children
View 2 Twins
Stayed 1 night in August 2017
Not so family friendly”
We were expecting a nice family weekend getaway, and we've heard positive review about this hotel. But, it ended up fail short to our expectation. To be fair, the hotel itself was quite good, room was good and big, same with the lobby. But, there are several reasons why i wouldnt recommend it for family. First, the pool was smaller then it seems on the picture, and to our surprise, many ppl were smoking and drinking alcohol near the pool. That is certainly a big no for family with kids. Second, there is no kids playground, which is disappointing for a hotel this size. Last, the breakfast was also not as good as we expected from a big name as hyatt. It was decent experience, but we'll consider other hotel next time.
Reviewed August 27, 2017
2.0
Kate from Philippines
Couple
1 King Bed
Stayed 2 nights in July 2017
Fiasco”
I wanted to be fair with my review but my traumatic experience and the response from the management after a so-called investigation was conducted left me aghast. I would not detail my experience as I am taking my complaints to Hyatt International as they might give it a more just and dignified action but I would like to advise ladies to find another hotel who respects women and would not judge them for their eyes, hair and skin colour.
Reviewed July 11, 2017
9.6
Paul from Switzerland
Couple
2 Twin Beds
Stayed 2 nights in May 2017
Fantastic !”
Our visit was during RAMADAN which proved to be a little difficult in regards to restaurant-opening-times (nearly all closed actually..!) Hotel is located directly at a long, clean but empty beach, ideal for walking. For best room-location request "pool/sea-view". A real luxurious place with all facilities you might expect. In the surroundings a few restaurants (closed now due to Ramadan..) but else very quiet. Ideal for a few stopover-days. Will definitely return.
Reviewed June 04, 2017
10.0
Abdul from Oman
Family with young children
2 Twin Beds
Stayed 1 night in May 2017
Staff were excellent specially Asst Duty Manager ”
I left my iPhone on lounge. They kept it safely and delivered to me. Excellent staff
Reviewed May 21, 2017
8.0
Titus from Philippines
Couple
Stayed 1 night in May 2016
Very good”
I booked this hotel to celebrate our first wedding anniversary with my wife and I had the best experience during our stay here. The staff were very helpful and nice, the environment in very neat and clean. I even requested for a bouquet of flowers to be given to my wife upon arrival to the hotel reception as a surprise and they did not make me pay for it when I asked for the bill. The foods were superb as well. I love the view of the beach as well. Had a great time. I totally recommend this place.
Reviewed April 20, 2017
8.8
Ashish from India
Family with young children
Stayed 2 nights in September 2016
Excellent”
Great place and would love to visit again..
Reviewed February 17, 2017
8.0
Jayne from United Kingdom
Couple
Stayed 5 nights in September 2015
Clean, inexpensive hotel”
Clean rooms - a little tired round the edges but great for the money. Close to Nana BTS station.
Reviewed December 25, 2016
1234
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