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Exterior view, Hyatt Grand Central New York in New York (NY)
1 Queen Bed - Guestroom, Hyatt Grand Central New York in New York (NY)
Exterior view, Hyatt Grand Central New York in New York (NY)
Lobby, Hyatt Grand Central New York in New York (NY)
Lobby, Hyatt Grand Central New York in New York (NY)
Interior view, Hyatt Grand Central New York in New York (NY)
Interior view, Hyatt Grand Central New York in New York (NY)

Removed from saved list

7.8

Very good

4,402 reviews

4,402 reviews

See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Campbell Apartment
40 m
Chrysler Building
40 m
Chanin Building
50 m
Grand Central Market
60 m
Papyrus
80 m
Popular landmarks
Grand Central Terminal
140 m
Top of the Rock
840 m
Empire State Building
890 m
Broadway
1.1 km
Times Square
1.1 km
Closest landmarks
Consulate General of Australia
110 m
Kenneth Cole - Rockefeller Center
130 m
LaCrasia Gloves and Creative Accessories
130 m
Church of Saint Agnes
130 m
Toto
130 m

Hyatt Grand Central New York

Midtown East, New York (NY), United States, 10017 - See map

Strategically situated in Midtown East, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Central Park. Rated with 4 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

Located in heart of New York (NY)

Front desk [24-hour]

130 meters to public transportation

Inside city center

140 meters to Grand Central Terminal

Announcements by hotel (2)
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
Facilities

Valet parking

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Cash withdrawal

Fitness center

Restaurants

This property is in high demand!

6 travelers have booked today.

Value for money7.2
Location rating9.2
Nearest airportLaGuardia Airport (LGA)
Distance to airport9.1 km

Rooms available at Hyatt Grand Central New York

Very good
Room comfort & quality

7.8

1 Bedroom Suite
...
  • Room size: 46 m²/495 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
Corner Suite
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
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Presidential Suite
...
  • Room size: 102 m²/1098 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 Bedroom Suite City View
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Deluxe
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Premier Suite
...
  • Room size: 125 m²/1345 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
2 DOUBLE CITY VIEW
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 double beds
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2brm Suite City View
...
  • Room size: 84 m²/904 ft²
  • City view
  • 2 double beds and 1 king be...
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Junior Suite
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King City View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What points of interest are in close proximty of Hyatt Grand Central New York that are in walking distance?

While residing at Hyatt Grand Central New York, kick start your holiday by discovering the closest points of interest that are within walking distance to the property which include Kenneth Cole - Rockefeller Center, Flowers on Lex, and Grande Harvest Wines.

What public parks are nearby Hyatt Grand Central New York?

While staying at Hyatt Grand Central New York, indulge in your morning or evening wander at nearby park which include Peter Detmold Park, Bellevue South Park, and Madison Square Park.

What are the property's policies for children's bedding at Hyatt Grand Central New York?

Hyatt Grand Central New York's policy pertaining to children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.

When was Hyatt Grand Central New York built?

Hyatt Grand Central New York was built in 1919.

What was the average room rate for Hyatt Grand Central New York been in the past month?

The typical room rate for Hyatt Grand Central New York in the past month is 343.23 USD, compared to city's average of 317.1 USD.

In which languages can Hyatt Grand Central New York's personnel communicate?

Hyatt Grand Central New York can speak a total of 3 languages and supports widely used languages such as English, Spanish, and Mandarin Chinese for international tourists, ensuring all travelers are well accommodated with all their needs in their desired choice of languages when communicating. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.

What is the typical rating that past Solo travelers' have given to Hyatt Grand Central New York?

Verified solo travelers that have stayed at this property have given Hyatt Grand Central New York an average rating of 7.5. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Hyatt Grand Central New York?

Verified local visitors that have stayed at this property have given Hyatt Grand Central New York an average rating of 7.9. You can look up on more comprehensive customer evaluations, and comments for this property down in the review section.

What restaurants are close by Hyatt Grand Central New York?

Hyatt Grand Central New York’s neighborhood is Midtown East which comprises of popular restaurants such as Pershing Square, Bistro New York, and Snafu.

What time is check-in and check-out at Hyatt Grand Central New York?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated time frame may be charged an additional fee.

Is breakfast offered at Hyatt Grand Central New York?

Visitors can enjoy breakfast offered with an additional charge of 45 USD for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

See map

Explore the neighborhood

What people love about Hyatt Grand Central New York

  • 7.2

    Very good
    Cleanliness

    "The room was clean"

    Clement

    |

    October 23, 2022

  • 8.8

    Excellent
    Spaciousness

    "Exceptionally nice hotel, spacious room, clean and modern."

    Don

    |

    December 12, 2019

  • 10

    Exceptional
    Location

    "Easy to find food and restaurants"

    Rittar

    |

    February 24, 2023

Overall rating:

7.8

Very good
4,402 reviews
Cleanliness
7.8
Facilities
7.4
Location
9.2
Read all reviews >
What travelers say they love:
Pros: Good Location, midtown of Manhattan.
Waratthaya from Thailand
Business traveler
More about Hyatt Grand Central New York

More about Hyatt Grand Central New York

Hyatt Grand Central New York

For travelers who want to take in the sights and sounds of New York (NY), Hyatt Grand Central New York is the perfect choice. Its convenient location right in the city center allows you more time to see all that New York (NY) has to offer.
All offerings provided by Hyatt Grand Central New York help to ensure a pleasant stay for all travelers. Always get the assistance you need with front desk services including concierge service.
A range of amenities is offered in guestrooms at Hyatt Grand Central New York. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
A day in will be as fun as a day out with ranges of recreational activities offered at Hyatt Grand Central New York. A relaxing end to every day is possible with a visit to the massage, located right in the hotel.


Around the property

An array of attractions are a must-see while visiting New York (NY). A great museum trip can be had at The National 9/11 Memorial & Museum located 5.4 km away, with local art that provides a sense of the region. Be sure to stop by Top of the Rock located 830 m away, one of the most famous of all local landmarks.

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Amenities and facilities

Very good
Facilities

7.4

Most talked about facilities

Housekeeping

7 mentions

Breakfast

4 mentions

Check in/Check Out

2 mentions

Car Park

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • Spanish
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Coffee shop
  • Restaurants
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
Access
  • Check-in/out [express]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Soundproof rooms
Getting around
  • Car park [on-site]
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Closet
  • Clothes rack
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • iPod docking station
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Mirror
  • Mobile hotspot device
  • On-demand movies
  • Private bathroom
  • Radio
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
  • Vegetarian
Restaurants on site
New York Central
  • Cuisine: European, Local
  • Menu: Buffet

Location

Midtown East, New York (NY), United States, 10017
Exceptional
Location

9.2

Airports
  • LaGuardia Airport (LGA)
    9.1 km 17 min drive
  • Teterboro Airport (TEB)
    13.7 km
Public transportation
  • Grand Central-42nd Street Subway Station
    130 m 3 min drive
  • Grand Central Metro Station
    130 m 3 min drive
Hospital or clinic
  • pharmacy px
    490 m
Shopping
  • Macy's Herald Square
    1.0 km
Convenience store
  • 7 Eleven
    700 m 2 min drive
Cash withdrawal
  • ATM
    20 m 1 min walk

What's nearby

Popular landmarks
  • Grand Central Terminal
    140 m
  • Top of the Rock
    840 m
  • Empire State Building
    890 m
  • Broadway
    1.1 km
  • Times Square
    1.1 km
  • Central Park
    1.8 km
  • High Line
    2.5 km
  • The Metropolitan Museum of Art
    3.2 km
  • The National 9/11 Memorial & Museum
    5.5 km
  • Statue of Liberty
    9.0 km
Nearby landmarks
  • Campbell Apartment
    40 m
  • Chrysler Building
    40 m
  • Chanin Building
    50 m
  • Grand Central Market
    60 m
  • Papyrus
    80 m
  • Consulate General of Australia
    110 m
  • Grand Central-42nd Street Subway Station
    130 m
  • Parfumerie Douglas Cosmetics
    130 m
  • Park Avenue Sweets
    130 m
  • Pink Slip
    130 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Guests will now enjoy the following complimentary access and activities included in their stay: Complimentary per night: * Premium high-speed internet access. * USD 15 Food and beverage credit in the 24-hour Lobby Level Market. * Long distance and international calls. * In-room app access to the New York Times and the Financial Times. * USD 10 beverage credit in our New York Central Bar. * 20% off in-room spa services. * 2 checked bags per stay Complimentary per stay: * Seasonal skyline rooftop tour. * Grand Central audio tour for two (2). * Grand Central Terminal coupon book. * 10% discount on all CitySightseeing bus tours and packages * 10% savings on the Sightseeing Flex 3 Attraction Package "the best "choice" pass in New York City!". * Macy's VIP passport which includes 15% discount on regular and sale merchandise, 20% off of their on-site food and beverage & complimentary fine jewlery & MyStylist personal shopper * 20% off Standard Admission and 10% off Priority Admission at One World Observatory * 15% discount on regular and sale merchandise at Bloomingdale's 59th Street * 10% discount on United Nations Guided Tour Per night stay inclusions must be redeemed by midnight each day. Unused inclusions will not carry over to the next day or future stays and cannot be redeemed for cash. Food and beverage per night stay credit excludes Market to-go in-room delivery. All applicable destination fee charges must be settled to the guest room to be waived upon checkout. Ticket vouchers will not be replaced if lost or stolen. Amenities subject to change. Additional terms and conditions may apply.
  • A property fee will be collected upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)45 USD
  • Daily Internet/Wi-Fi fee12.95 USD
The property
  • Number of bars/lounges1
  • Number of restaurants1
  • Year property opened1919
  • Most recent renovation2011
Parking
  • Daily parking fee65 USD

Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas.

Reviews of Hyatt Grand Central New York from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.8
Facilities7.4
Location9.2
Room comfort and quality7.8
Service7.6
Value for money7.2
High score for New York (NY)
Rating
9+ Exceptional (38)
8-9 Excellent (34)
7-8 Very Good (50)
6-7 Good (23)
<6 Below Expectation (46)
Time of the year
Mar - May (47)
Jun - Aug (42)
Sep - Nov (42)
Dec - Feb (60)

Show reviews that mention 

Showing 191 verified guest comments
12345
9.6
Exceptional
Trisha from United States
Group
1 Queen Bed
Stayed 4 nights in December 2022

Exceptional”

none of our rooms' mini fridges were working. You have $15.00 consumable daily as well from the mini store in the lobby, which is good enough for water if you're 2-3 in a room. best to buy food from breakfast somewhere and just use the consumable for water. location was excellent as it is directly above grand central station and its market

Reviewed January 23, 2023

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10.0
Exceptional
peggy from Indonesia
Family with young children
2 Double Beds
Stayed 1 night in June 2022

Exceptional”

Close to central terminal

Reviewed January 31, 2023

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10.0
Exceptional
Christine from United States
Family with young children
2 Double Beds
Stayed 1 night in February 2020

Great value for your dollar!”

Location was great, staff was kind and willinfb to go the extra mile

Reviewed February 16, 2020

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8.4
Excellent
ENG from Singapore
Couple
2 DOUBLE CITY VIEW
Stayed 5 nights in September 2022

Room Condition”

The room is a little run down. Wall paper peeling, toilet surface peeling. Was expecting nicer interior since is Hyatt but else, is okay.

Reviewed September 23, 2022

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8.4
Excellent
Bùi from United States
Group
2 Double Beds
Stayed 1 night in November 2021

It was alright”

Affordable and right next to grand central - perfect for traveling around new york on subway

Reviewed November 30, 2021

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8.0
Excellent
conny from Costa Rica
Couple
1 King Deluxe
Stayed 5 nights in September 2022

Very good”

I am a bit puzzled why there is not a bottle of water, coffee machine in the rooms, and nothing to by after 10PM....

Reviewed September 17, 2022

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7.2
Very good
Clement from Singapore
Couple
1 King Deluxe
Stayed 3 nights in October 2022

Poor amenities”

I was very disappointing with the level of service and amenities at the Hyatt Grand Central. There was no hair dryer, no cups, no kettle and no tea/coffee in the room. When we asked for a hairdryer from housekeeping, it took an hour before someone responded. We called the operator three times every 20 minutes and each time the operator said that the hairdryer was already on the way. The room was clean

Reviewed October 24, 2022

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6.8
Good
YuJu from Taiwan
Business traveler
Corner Suite
Stayed 5 nights in June 2022

Lower quality than other Hyatt hotel”

I am surprised about the overall lower quality of the hotel compared to other Hyatt in the US and other countries. One major complaint is the room cleaning service. The staff only provided lowest level of adding new shampoo, tower and bedding. The used tower, iron stuff, used cups....etc were still scattering around in the room. There were no coffee capsules for all three days even the room has a coffee machine. When I called the service, more surprising was their answer that coffee capsules were only upon request by the guest. How is this to be possible ???? I stayed in two hotels for a 10-day trip in New York. As a Hyatt member, I am disappointed that the quality is much lower even than the other non-Hyatt hotel that has much lower price yet higher satisfaction in the same area.

Reviewed June 28, 2022

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7.6
Very good
HALEE from South Korea
Couple
1 KING ADA TUB
Stayed 2 nights in December 2021

Very good”

Good location but the building itself is old. Maintenance is good but still I think you can find more reasonable hotel within this price range.

Reviewed December 29, 2021

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7.6
Very good
BIJUMON from United Arab Emirates
Business traveler
1 Queen Bed
Stayed 4 nights in January 2020

Good”

Overall stay was good, good location, value for money. Cleanliness and room facilities must be improved. Room size is small but it was okay for me since I was traveling alone.

Reviewed January 20, 2020

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7.2
Very good
Huei from Singapore
Couple
1 King Deluxe
Stayed 3 nights in January 2023

Very good”

Had to pay for luggage storage and the room was lacking basic amenities upon check in.

Reviewed January 08, 2023

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6.8
Good
Tan from Singapore
Business traveler
1 QUEEN ADA TUB
Stayed 3 nights in July 2022

Rather overpriced for its quality ”

The hotel is rather old and for the price of

Reviewed August 02, 2022

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6.0
nir from Israel
Family with young children
2 Double Beds
Stayed 5 nights in October 2022

very low value for money”

the good: super location, nice lobby and room furniture, well equipped fitness center. the bad: very bad customer service. had my pregnant wife and baby wait for 2 hours for the check-in in the lobby because of 'security measures'. weren't nice in general, plenty of small annoying extra charges. no breakfast, just a very overpriced (and incredibly slow) cafe

Reviewed October 12, 2022

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6.0
Claudine from Singapore
Family with young children
2 Double Beds
Stayed 6 nights in December 2022

Central location ”

The hotel is centrally located and very busy area. It is also walking distance to Rockefeller, One Summit.

Reviewed December 27, 2022

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5.6
Tenger from Mongolia
Family with teens
2 DOUBLE CITY VIEW
Stayed 3 nights in December 2022

Above average”

The elevator is terrible.Too crowded

Reviewed January 01, 2023

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4.4
Thanunchai from Aruba
Couple
1 King Deluxe
Stayed 3 nights in December 2022

Not worth the money”

Compare to other countries 4 star hotel, i would rate this hotel 2-3 stars at most.

Reviewed January 15, 2023

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3.2
Samantha from Switzerland
Family with teens
Stayed 7 nights in February 2020

A disaster”

After a 15 hours trip, we haven't been able to check in and get our room before 8.00 pm with 2 young children, one with a broken ankle. Manager totally impolite and not helpful. Rooms extremely dirty, with toothpaste on the walls and waste from previous guests under the sofa. Ridiculous closet for a 4 people accommodation. Grand Club too small for the number of guests, poor quality of food. Really not to recommend.

Reviewed February 26, 2020

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10.0
Exceptional
kathlyn from United States
Couple
2 DOUBLE CITY VIEW
Stayed 1 night in September 2018

Review”

Hyatt hotel in new york i would really recommend it .. grand central is just beside it. Hotel by itself so clean. I love the bed, comforter and pillow so soft.

Reviewed September 10, 2018

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10.0
Exceptional
Katie from United States
Solo traveler
Stayed 4 nights in February 2015

An introduction to New York City”

Centrally located, helpfulness of staff, food at hotel's restaurant

This was my first time to New York and it was an amazing visit. Part business, part leisure. The location made it super easy to get around. The room was spacious and comfortable with a good view of the city.

Reviewed February 10, 2015

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7.6
Very good
Anne from Vietnam
Family with teens
1 King City View
Stayed 3 nights in May 2019

Very good”

good location but facilities are limited, staff is not the most efficient. compared to boutique hotels, grand hyatt new york can't compare with customer service.

Reviewed July 08, 2019

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