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7.8
Very good
4,402 reviews
4,402 reviews
"The room was clean"
"Exceptionally nice hotel, spacious room, clean and modern."
"Easy to find food and restaurants"
"Location was excellent as it is directly above grand central station and its market"
"This is a very big and convenient hotel."
9.2
Exceptional
Location rating score
Hyatt Grand Central New York
Strategically situated in Midtown East, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Central Park. Rated with 4 stars, this high-quality property provides guests with access to massage and restaurant on-site.
Valet parking
Free Wi-Fi in all rooms!
Front desk [24-hour]
Check-in/out [express]
Luggage storage
Cash withdrawal
6 travelers have booked today.
Value for money | 7.2 |
Location rating | 9.2 |
Nearest airport | LaGuardia Airport (LGA) |
Distance to airport | 9.1 km |
What points of interest are in close proximty of Hyatt Grand Central New York that are in walking distance?
While residing at Hyatt Grand Central New York, kick start your holiday by discovering the closest points of interest that are within walking distance to the property which include Kenneth Cole - Rockefeller Center, Flowers on Lex, and Grande Harvest Wines.
What public parks are nearby Hyatt Grand Central New York?
While staying at Hyatt Grand Central New York, indulge in your morning or evening wander at nearby park which include Peter Detmold Park, Bellevue South Park, and Madison Square Park.
What are the property's policies for children's bedding at Hyatt Grand Central New York?
Hyatt Grand Central New York's policy pertaining to children's bedding considers guests age 18 years and older as adults, and therefore requires an extra bed which will incur an additional cost. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
When was Hyatt Grand Central New York built?
Hyatt Grand Central New York was built in 1919.
What was the average room rate for Hyatt Grand Central New York been in the past month?
The typical room rate for Hyatt Grand Central New York in the past month is 343.23 USD, compared to city's average of 317.1 USD.
In which languages can Hyatt Grand Central New York's personnel communicate?
Hyatt Grand Central New York can speak a total of 3 languages and supports widely used languages such as English, Spanish, and Mandarin Chinese for international tourists, ensuring all travelers are well accommodated with all their needs in their desired choice of languages when communicating. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
What is the typical rating that past Solo travelers' have given to Hyatt Grand Central New York?
Verified solo travelers that have stayed at this property have given Hyatt Grand Central New York an average rating of 7.5. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
What do local visitors think about Hyatt Grand Central New York?
Verified local visitors that have stayed at this property have given Hyatt Grand Central New York an average rating of 7.9. You can look up on more comprehensive customer evaluations, and comments for this property down in the review section.
What restaurants are close by Hyatt Grand Central New York?
Hyatt Grand Central New York’s neighborhood is Midtown East which comprises of popular restaurants such as Pershing Square, Bistro New York, and Snafu.
What time is check-in and check-out at Hyatt Grand Central New York?
Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated time frame may be charged an additional fee.
Is breakfast offered at Hyatt Grand Central New York?
Visitors can enjoy breakfast offered with an additional charge of 45 USD for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.
7.2
"The room was clean"
Clement
|
October 23, 2022
8.8
"Exceptionally nice hotel, spacious room, clean and modern."
Don
|
December 12, 2019
10
"Easy to find food and restaurants"
Rittar
|
February 24, 2023
Hyatt Grand Central New York
For travelers who want to take in the sights and sounds of New York (NY), Hyatt Grand Central New York is the perfect choice. Its convenient location right in the city center allows you more time to see all that New York (NY) has to offer.
All offerings provided by Hyatt Grand Central New York help to ensure a pleasant stay for all travelers. Always get the assistance you need with front desk services including concierge service.
A range of amenities is offered in guestrooms at Hyatt Grand Central New York. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.
Dining and things to do
A number of great dining options at the hotel assures that you'll always have convenient and delicious choices.
A day in will be as fun as a day out with ranges of recreational activities offered at Hyatt Grand Central New York. A relaxing end to every day is possible with a visit to the massage, located right in the hotel.
Around the property
An array of attractions are a must-see while visiting New York (NY). A great museum trip can be had at The National 9/11 Memorial & Museum located 5.4 km away, with local art that provides a sense of the region. Be sure to stop by Top of the Rock located 830 m away, one of the most famous of all local landmarks.
7.4
Housekeeping
7 mentions
Breakfast
4 mentions
Check in/Check Out
2 mentions
Car Park
1 mention
9.2
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas.
Show reviews that mention
Exceptional”
none of our rooms' mini fridges were working. You have $15.00 consumable daily as well from the mini store in the lobby, which is good enough for water if you're 2-3 in a room. best to buy food from breakfast somewhere and just use the consumable for water. location was excellent as it is directly above grand central station and its market
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Exceptional”
Close to central terminal
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Great value for your dollar!”
Location was great, staff was kind and willinfb to go the extra mile
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Room Condition”
The room is a little run down. Wall paper peeling, toilet surface peeling. Was expecting nicer interior since is Hyatt but else, is okay.
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It was alright”
Affordable and right next to grand central - perfect for traveling around new york on subway
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Very good”
I am a bit puzzled why there is not a bottle of water, coffee machine in the rooms, and nothing to by after 10PM....
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Poor amenities”
I was very disappointing with the level of service and amenities at the Hyatt Grand Central. There was no hair dryer, no cups, no kettle and no tea/coffee in the room. When we asked for a hairdryer from housekeeping, it took an hour before someone responded. We called the operator three times every 20 minutes and each time the operator said that the hairdryer was already on the way. The room was clean
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Lower quality than other Hyatt hotel”
I am surprised about the overall lower quality of the hotel compared to other Hyatt in the US and other countries. One major complaint is the room cleaning service. The staff only provided lowest level of adding new shampoo, tower and bedding. The used tower, iron stuff, used cups....etc were still scattering around in the room. There were no coffee capsules for all three days even the room has a coffee machine. When I called the service, more surprising was their answer that coffee capsules were only upon request by the guest. How is this to be possible ???? I stayed in two hotels for a 10-day trip in New York. As a Hyatt member, I am disappointed that the quality is much lower even than the other non-Hyatt hotel that has much lower price yet higher satisfaction in the same area.
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Very good”
Good location but the building itself is old. Maintenance is good but still I think you can find more reasonable hotel within this price range.
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Good”
Overall stay was good, good location, value for money. Cleanliness and room facilities must be improved. Room size is small but it was okay for me since I was traveling alone.
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Very good”
Had to pay for luggage storage and the room was lacking basic amenities upon check in.
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Rather overpriced for its quality ”
The hotel is rather old and for the price of
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very low value for money”
the good: super location, nice lobby and room furniture, well equipped fitness center. the bad: very bad customer service. had my pregnant wife and baby wait for 2 hours for the check-in in the lobby because of 'security measures'. weren't nice in general, plenty of small annoying extra charges. no breakfast, just a very overpriced (and incredibly slow) cafe
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Central location ”
The hotel is centrally located and very busy area. It is also walking distance to Rockefeller, One Summit.
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Above average”
The elevator is terrible.Too crowded
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Not worth the money”
Compare to other countries 4 star hotel, i would rate this hotel 2-3 stars at most.
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A disaster”
After a 15 hours trip, we haven't been able to check in and get our room before 8.00 pm with 2 young children, one with a broken ankle. Manager totally impolite and not helpful. Rooms extremely dirty, with toothpaste on the walls and waste from previous guests under the sofa. Ridiculous closet for a 4 people accommodation. Grand Club too small for the number of guests, poor quality of food. Really not to recommend.
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Review”
Hyatt hotel in new york i would really recommend it .. grand central is just beside it. Hotel by itself so clean. I love the bed, comforter and pillow so soft.
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An introduction to New York City”
This was my first time to New York and it was an amazing visit. Part business, part leisure. The location made it super easy to get around. The room was spacious and comfortable with a good view of the city.
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Very good”
good location but facilities are limited, staff is not the most efficient. compared to boutique hotels, grand hyatt new york can't compare with customer service.
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