Grand Hyatt New York Hotel

Grand Hyatt New York Hotel

109 East 42nd Street, Park Avenue at Grand Central Terminal, Midtown East, New York (NY), United States, 10017
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1 King Bed Grand Hyatt New York Hotel
1 King Bed
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    Lobby Grand Hyatt New York Hotel
    Lobby Grand Hyatt New York Hotel
    Interior view Grand Hyatt New York Hotel
    1 Queen Bed Grand Hyatt New York Hotel
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    Exterior view Grand Hyatt New York Hotel

    Guest reviews

    7.7
    Very good
    /10
    (193 reviews)See what guests said
    10.0
    Exceptional

    "Hyatt hotel in new york i would really recommend it ."

    kathlyn

    -

    September 10, 2018

    7.8
    Very good room comfort and quality

    Property highlights

    • 130 meters to public transportation

    • Located in heart of New York (NY)

    • Free Wi-Fi in all rooms!

    • Daily housekeeping

    This property is in high demand!Booked 26 times in the last 2 days | 22 travelers are looking at this property right now
    Exceptional
    Location
    9.2
    See map
    Exceptional location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Chrysler Building20 m
  • Grand Central Market60 m
  • Papyrus80 m
  • Flowers on Lex130 m
  • Church of Saint Agnes130 m
  • Toto130 m
  • Origins150 m
  • Joon Pens160 m
  • Hudson News180 m
  • Addison on Madison180 m
  • Value for money7.2
    Location rating9.2
    Nearest airportLaGuardia Airport (LGA)
    Distance to airport9.1 km
    Select your room
    7.8
    Very good
    Room comfort & quality
    Executive King Room
    Executive King Room
    ...
    • Room size: 47 m²/506 ft²
    • Non-smoking
    • 1 king bed
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    2 Double Beds City View
    2 Double Beds City View
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 2 double beds
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    1 King City View
    1 King City View
    ...
    • Room size: 30 m²/323 ft²
    • City view
    • 1 king bed
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    Club King Room
    Club King Room
    ...
    • Room size: 32 m²/344 ft²
    • Non-smoking
    • 1 king bed
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    Premier Suite
    Premier Suite
    ...
    • Room size: 125 m²/1345 ft²
    • Non-smoking
    • 1 king bed
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    1 King Accessible Tub
    1 King Accessible Tub
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 1 double bed
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    1 Queen Accessible Tub
    1 Queen Accessible Tub
    ...
    • Room size: 27 m²/291 ft²
    • Non-smoking
    • 1 double bed
    Enter dates to see prices
    1 King Bed
    1 King Bed
    ...
    • Room size: 24 m²/258 ft²
    • Non-smoking
    • 1 king bed
    Enter dates to see prices
    1 King Deluxe
    1 King Deluxe
    ...
    • Room size: 30 m²/323 ft²
    • Non-smoking
    • 1 king bed
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    City View Suite
    City View Suite
    ...
    • Room size: 56 m²/603 ft²
    • Non-smoking
    • 2 double beds or 1 king bed
    Enter dates to see prices
    Have a question for Grand Hyatt New York Hotel?

    What people love about the property

    • 3.6
      Review score

      "Location was great as it is literally next to grand central station which is very convenient."

      Ayko

      |

      June 16, 2017

    • 8.0
      Very good

      "Pros- great location;"

      Harpal

      |

      August 28, 2016

    • 8.0
      Very good

      "I fully enjoyed my stay there."

      Kamran

      |

      June 24, 2018

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    More about Grand Hyatt New York Hotel

    More about Grand Hyatt New York Hotel

    10.0
    Exceptional

    "Awesome location staff rooms state of the art"

    tristan

    |

    May 22, 2016

    An overview

    Show less

    What they offer

    8.0
    Very good

    "Best location, best facilities, very good staff, very easy a..."

    Kamran

    |

    June 24, 2018

    Show less

    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    What to eat nearby

    American cuisine
    American cuisine
    New York Central
    40 m American
    The Wheeltapper
    160 m American, Bar, British
    Davio's New York
    180 m American, Gluten Free, Italian
    Italian cuisine
    Italian cuisine
    Two Boots Grand Central
    40 m Italian, Pizza
    Bel Paese Italian Deli
    220 m Italian
    Pietro's
    260 m Italian, Steakhouse
    Bar
    Bar
    Peter Dillon's
    210 m Bar
    Bierhaus NYC
    260 m Bar, European, German
    Pod 39
    310 m Bar, Mexican

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Real reviews from real guests

    Agoda Reviews (193)Booking.com Reviews (4893)
    7.7
    /
    10
    Cleanliness7.7
    Facilities7.3
    Location9.2
    Room comfort and quality7.8
    Service7.5
    Value for money7.2
    Provided by verified guests of Agoda
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    All guests (193)
    All room types

    Show reviews that mention 

    Showing 124 verified guest comments
    12345
    10.0
    Exceptional
    Jin from South Korea
    Business traveler
    1 King Bed
    Stayed 4 nights in January 2019
    Best place at 42nd st”
    Clean and spacious room with friendly staff. Breakfast at hotel was also nice. Hope to visit next time!
    Reviewed January 25, 2019
    8.4
    Excellent
    WARREN from Canada
    Solo traveler
    1 King Accessible Tub
    Stayed 1 night in May 2017
    Can't beat this location”
    If you're looking for a hotel close to Grand Central, it can't get any closer than this with it being on top of it! The price is reasonable, and the size of the room is generous for NYC. But with it being in the heart of Manhattan, it is a bit noisy especially with the constant siren going on (but this really happens anywhere in mid town Manhattan).
    Reviewed July 19, 2017
    8.8
    Excellent
    Yadong from Singapore
    Couple
    1 Queen Bed
    Stayed 3 nights in December 2016
    Nice hotel with value for money!!”
    The location of the hotel is the best in town. No complaints there. Room is a bit small but overall value for money was great. Serive was good and response from front desk is always quick and nice. Would recommend anyone coming to NYC
    Reviewed December 29, 2016
    4.4
    Natalie from United Kingdom
    Couple
    2 Double Beds City View
    Stayed 4 nights in January 2019
    Dirty hotel, rude staff and shoddy service”
    1st room fridge was making loud noise, asked to be moved (no apology) - next room very dirty behind toilet where flush is, no shower curtain. Asked to have one before went out for the night (no apology) - still wasn’t done so had to phone down and wait whilst someone fitted it. Nightlight in bathroom didn’t work. Maid arrived whilst in roomm still (9.45am) told her would be leaving in 5 minutes - room never got cleaned. Back later in day and told front desk - they said someone would clean it soon. Back later that night and room not cleaned at all. When checked out the ‘market’ had charged for items without removing the $15 daily amount entitled to. Spoke to front desk who showed no apology and tried to bamboozle me with technicalities and wouldn’t hear me - manner was appalling! Would not recommend this hotel all. Dirty hotel, rude staff and shoddy service
    Reviewed January 09, 2019
    4.8
    Jan from Switzerland
    Business traveler
    2 Double Beds
    Stayed 6 nights in December 2018
    Not the role model Hyatt as it was told...”
    It was a business and personal trip The Price was fine, but that's it. The room was awful, not cleaned everyday, in a really bad condition and resounded to the condition: our bathroom cabinet was broken, the toilet was placed between the shower and the cabinet and (i am not overweight haha) i couldnt really fit my shoulder in it. The TV was broken (on top) i do not even know how you can break a Tv this was? The resound was bad in the room.. we could hear the gong from the elevator as it was arriving? Now the stuff.. the Guy at the front desk was ok. not too friendly and not too pissed, but the guy at the barcounter and the market and from the luggage storage, oh boy, couldnt even say hi or thanks or something. Really bad! This is my worst new york and hyatt experience so far.
    Reviewed January 08, 2019
    6.0
    HWECHUL from South Korea
    Business traveler
    1 Queen Bed
    Stayed 7 nights in December 2018
    Worst hotel I ever met”
    I pre-paid with agoda, but they billed me daily price with my card for 7 days, I couldnt get my money back still . About room, toilet was unclean on first day. No sunshines in my room. So cold although using heater. Destination fee is also horrible. Only reason I extend is because of my lease contract. Simply, worst Hyatt ever.
    Reviewed December 16, 2018
    7.6
    Very good
    Nitsawan from Thailand
    Business traveler
    1 Queen Accessible Tub
    Stayed 4 nights in April 2018
    Great location but breakfast service was not great”
    Pros: Great location! Cons: There are a lot of hidden costs. Breakfast is not buffet and choices are too limited. Staffs at the breakfast were not quite nice for some days. I had to wait very long time for someone to pick up my order. One waiter served coffee without milk or cream, and since it’s not buffet, I couldn’t get it myself.
    Reviewed April 07, 2018
    10.0
    Exceptional
    kathlyn from United States
    Couple
    2 Double Beds City View
    Stayed 1 night in September 2018
    Review”
    Hyatt hotel in new york i would really recommend it .. grand central is just beside it. Hotel by itself so clean. I love the bed, comforter and pillow so soft.
    Reviewed September 10, 2018
    8.0
    Excellent
    Kamran from United Arab Emirates
    Solo traveler
    1 Queen Accessible Tub
    Stayed 1 night in June 2018
    Conveniance”
    Best location, best facilities, very good staff, very easy access to all kind of transportation such as subways, metro and taxi. I fully enjoyed my stay there.
    Reviewed June 24, 2018
    6.8
    Good
    Wangsheng from United States
    Business traveler
    1 King Accessible Tub
    Stayed 3 nights in June 2017
    Lobby feels like a public plaza”
    Crowded lobby makes it feel like a public plaza. Very slow elevators. Decent room size. Used the hotel's drop box for quick check out. Big mistake. Overcharged by US$180+. Had to contact my CC company to get my money back.
    Reviewed July 18, 2017
    8.0
    Excellent
    Harpal from United Kingdom
    Family with teens
    Stayed 7 nights in August 2016
    A week in New York City”
    Pros- great location; very central with ease of access to the main tourist areas. House keeping were very helpful and always polite Cons- bar staff were quite ignorant to people at the bar constantly joking amongst themselves while people were waiting to be served. The market place which is an internal shop had the same attitude. Great location but staff need better management.
    Reviewed August 28, 2016
    9.2
    Exceptional
    Sheila from United Kingdom
    Couple
    1 King Bed
    Stayed 3 nights in December 2015
    Great Hotel”
    We were on a mini-break in NYC and although we did not spend much time in the hotel we were very satisfied with with our contemporary room. Very comfortable to come back to after hectic days out. With Chrysler building on one side and Grand Central Station on the other, short walk to Bryant Park and Times Square - great location. Lobby amazing and helpful staff. Cant rate the facilities as were did not use any.
    Reviewed February 29, 2016
    9.3
    Exceptional
    Katherine from United States
    Group
    2 Double Beds
    Stayed 4 nights in May 2015
    Four Comfortable Nights at the Grand Hyatt”
    We appreciated the coffee pot and supplies. The towels were nice and thick. The market by registration was good for quick food as needed.
    We like to stay in the hotel that hosts the choral rehearsals. This lets us get more sleep and allows us to not worry about getting to another location on time. Our stay was comfortable...we had everything we needed. Check-in and check-out went without a hitch.
    Reviewed June 01, 2015
    7.3
    Very good
    Yue from United Kingdom
    Solo traveler
    2 Double Beds
    Stayed 3 nights in May 2015
    Need to charge for left luggage”
    Good location, noisy, 3 star service
    Good location but cannot believe a hyatt would charge for left luggage. 3 dollars for each bag. No bell service. I requested hot water and front desk suggested a coffee machine to be sent to my room, and it finally took 2 hours after chasing for 4 times for it to come. Location is good, room is modern and clean, room size is reasonable considering it is in NYC, but do not expect service from a normal 4 stars.
    Reviewed May 20, 2015
    10.0
    Exceptional
    Katie from United States
    Solo traveler
    1 King Bed
    Stayed 4 nights in February 2015
    An introduction to New York City”
    Centrally located, helpfulness of staff, food at hotel's restaurant
    This was my first time to New York and it was an amazing visit. Part business, part leisure. The location made it super easy to get around. The room was spacious and comfortable with a good view of the city.
    Reviewed February 10, 2015
    8.3
    Excellent
    IRIS from Philippines
    Solo traveler
    1 King Bed
    Stayed 1 night in November 2013
    The Hyatt life”
    Nice large room and bed, interior design, location.
    Very comfortable bed, hotel has nice design, minimalist zen gives an aura of space and elegance. It's centrally located in Midtown Manhattan just a few yards away from Grand Central. You can go anywhere from here. I enjoyed my stay.
    Reviewed November 19, 2013
    9.0
    Exceptional
    Abhijit from Thailand
    Couple
    Stayed 4 nights in April 2013
    Four and a half star”
    near perfect experience
    The room was just renovated, so it was great. Clean and spacious. Can go directly to Grand Central. Times Square is in walking distance. Only problem is the noise. My room was close to the elevators, so I could hear it every time it stopped on my floor.
    Reviewed April 24, 2013
    6.4
    Good
    Lora from United Kingdom
    Couple
    1 Queen Bed
    Stayed 1 night in July 2018
    Poor amenities and service ”
    Convenient location right next to grand central train station; however, the hotel service was poor. The room lacks amenities such as a shower cap. When asked for one, the housekeeping staff took half an hour to bring the wrong items. Front desk staff for both check-in and check-out were impolite.
    Reviewed July 11, 2018
    10.0
    Exceptional
    Steven from United Kingdom
    Family with teens
    2 Double Beds
    Stayed 2 nights in October 2018
    Halloween Trip”
    Unlike many other hotels which look great in the pictures and aren’t - this one delivered absolutely. Superb......
    Reviewed November 07, 2018
    7.6
    Very good
    DIONNE from Singapore
    Business traveler
    1 King Bed
    Stayed 2 nights in July 2017
    Central Location but don't expect much in the room”
    Loved the location and the reception area of the hotel. the rooms are big but not many amenities, had to get coffee from the cafe downstairs.
    Reviewed March 19, 2018
    12345
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    Grand Hyatt New York Hotel
    |Very good 7.7
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    • Exceptional location
    • Grand Central Terminal
    • Grand Central-42nd Street Subway Station is within 0.13 km