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Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort
Grand Hyatt Playa del Carmen Resort

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8.8

Excellent

39 reviews

39 reviews

Beach2
View1
See map

9.5

Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
Available
Walkable places
Caminarte

100 m

Fernando Rodriguez

130 m

Yulunga Arte en Tus Manos

130 m

Sweet and Toxic

130 m

Riviera Art Gallery

160 m

Popular landmarks
Quinta Avenida

680 m

3D Museum of Wonders

780 m

Nuestra Senora del Carmen Catholic Church

1.2 km

Parque Los Fundadores

1.3 km

Rio Secreto

8.2 km

Closest landmarks
Kava Kasa yoga studio

120 m

Hiperbaric - International Clinic

170 m

Kool Beach Club

310 m

The Gym

320 m

Guayaberas Dexorden

360 m

Grand Hyatt Playa del Carmen Resort

1a Avenida Esquina Calle 26 Colonia Centre, Playa del Carmen, Playa Del Carmen, Mexico, 77720 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Playa del Carmen part of Playa Del Carmen, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Rio Secreto as well as Playa Punta Esmeralda nearby. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Sparkling clean

670 meters to Quinta Avenida

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."

Facilities

Airport transfer

Bicycle rental

Valet parking

Pets allowed

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Playa Del Carmen every 30 minutes on Agoda.com
Value for money8.2
Location rating9.5
Nearest airportCozumel International Airport (CZM)
Distance to airport19.6 km

Rooms available at Grand Hyatt Playa del Carmen Resort

Exceptional
Room comfort & quality

10

Ocean View King
...
  • Room size: 38 m²/409 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Club King
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 1 queen bed and 1 sofa bed
Enter dates to see prices
1 King Mini Pool
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Executive Suite King
...
  • Room size: 76 m²/818 ft²
  • Balcony/terrace
  • 2 queen beds
Enter dates to see prices
Ocean View King Bed
...
  • Room size: 38 m²/409 ft²
  • Sea view
  • 2 double beds
Enter dates to see prices
Ocean View Queen Bed
...
  • Room size: 38 m²/409 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
King Pool Access
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Suite King
...
  • Room size: 57 m²/614 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
King Room with Partial Sea View
...
  • Room size: 38 m²/409 ft²
  • Partial ocean view
  • 1 queen bed
Enter dates to see prices
2 Queen - Pool Access
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Hyatt Playa del Carmen Resort?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Hyatt Playa del Carmen Resort?

Grand Hyatt Playa del Carmen Resort is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Grand Hyatt Playa del Carmen Resort has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Playa Del Carmen with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Grand Hyatt Playa del Carmen Resort?

Wake up to a great buffet breakfast at Grand Hyatt Playa del Carmen Resort. Adults can enjoy breakfast offered with an additional charge of 36 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at Grand Hyatt Playa del Carmen Resort?

Grand Hyatt Playa del Carmen Resort does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Grand Hyatt Playa del Carmen Resort?

The closest train, metro, or bus station is ADO International Bus Station, 1.2 km away from Grand Hyatt Playa del Carmen Resort.

What restaurants are nearby Grand Hyatt Playa del Carmen Resort?

Grand Hyatt Playa del Carmen Resort’s neighborhood is Playa del Carmen which includes popular restaurants such as Restaurante La Fragata Bistrot, La Vagabunda and La Memorable.

What popular shopping places are close to Grand Hyatt Playa del Carmen Resort?

Located in the Playa del Carmen area, Grand Hyatt Playa del Carmen Resort is close to great shopping choices like Galeria de Arte 5ta Avenida, Caminarte and Yulunga Arte en Tus Manos.

What are popular attractions near Grand Hyatt Playa del Carmen Resort?

Grand Hyatt Playa del Carmen Resort’s location in the Playa del Carmen neighborhood makes it close to famous attractions including Nuestra Senora del Carmen Catholic Church, Quinta Avenida and 3D Museum of Wonders.

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Explore the neighborhood

What people love about Grand Hyatt Playa del Carmen Resort

  • 9.6

    Exceptional
    Location

    "The hotel is very well located, 3 mins from 5th avenue and walk away from restaurants."

    Yaelle

    |

    August 28, 2022

  • 10

    Exceptional

    "I loved everything about this place!"

    Ibtisam

    |

    December 21, 2019

Overall rating:

8.8

Excellent
39 reviews
Cleanliness
9.3
Facilities
8.6
Location
9.5
Read all reviews >
More about Grand Hyatt Playa del Carmen Resort

More about Grand Hyatt Playa del Carmen Resort

Grand Hyatt Playa del Carmen Resort

When you are looking for comfortable and convenient accommodations in Playa Del Carmen, make Grand Hyatt Playa del Carmen Resort your home away from home. A stay at Grand Hyatt Playa del Carmen Resort ensures an easy access to the lively city and all of its wonders.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Grand Hyatt Playa del Carmen Resort. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Playa Del Carmen can be assisted with the car hire services available here.
Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat, dry cleaning service and laundry service offered at Grand Hyatt Playa del Carmen Resort.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the Grand Hyatt Playa del Carmen Resort. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Grand Hyatt Playa del Carmen Resort are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. The specially-designed rooms at Grand Hyatt Playa del Carmen Resort offer a layout option like a balcony or terrace. You may be assured to know that a coffee or tea maker is available in some select rooms.


Dining and things to do

Wake up with no worries at Grand Hyatt Playa del Carmen Resort, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Grand Hyatt Playa del Carmen Resort has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, salon, steam room, spa and sauna. The many offerings at Grand Hyatt Playa del Carmen Resort ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Grand Hyatt Playa del Carmen Resort gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Stay wet and wild with fun family water activities like snorkeling, non-motorized water sports and diving. Test your skills! Get competitive with your travel group or other guests, at the hotel's yoga room and bowling alley.
No need to go anywhere after dinner -- play with friends or family at the games room and shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Playa Del Carmen, take some time to venture outside of Grand Hyatt Playa del Carmen Resort. You're sure to want to visit Quinta Avenida located 670 m away, among the most sought-after photographs for anyone visiting Playa Del Carmen. Learn about the city's art history with a day at 3D Museum of Wonders located 770 m away, where you can see collections by famous artists.

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Amenities and facilities
Excellent
Facilities

8.6

Most talked about facilities

Beach

2 mentions

Food & Dining

1 mention

View

1 mention

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Bowling alley
  • Diving
  • Fitness center
  • Game room
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Ticket services
  • Tours
  • Water sports (non-motorized)
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [charges apply]
  • Car park [on-site]
  • Rental car
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Balcony/terrace
  • Bathrobes
  • Closet
  • Clothes dryer
  • Coffee/tea maker
  • Fan
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Linens
  • Pool facilities
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Buffet
Restaurants on site

La Cocina

  • Cuisine: Caribbean, Mexican
  • Menu: Buffet, A-la-carte

The Grill at 1 26

  • Cuisine: International, Seafood, Grill/BBQ
  • Menu: Buffet
Location
1a Avenida Esquina Calle 26 Colonia Centre, Playa del Carmen, Playa Del Carmen, Mexico, 77720
Exceptional
Location

9.5

Airports

  • Cozumel International Airport (CZM)
    19.6 km
  • Cancun International Airport (CUN)
    49.9 km

Public transportation

  • ADO International Bus Station
    1.2 km

Hospital or clinic

  • Hiperbaric - International Clinic
    170 m

Shopping

  • Galeria de Arte 5ta Avenida
    690 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Quinta Avenida
    680 m
  • 3D Museum of Wonders
    780 m
  • Nuestra Senora del Carmen Catholic Church
    1.2 km
  • Parque Los Fundadores
    1.3 km
  • Rio Secreto
    8.2 km

Nearby landmarks

  • Caminarte
    100 m
  • Kava Kasa yoga studio
    120 m
  • Yulunga Arte en Tus Manos
    130 m
  • Fernando Rodriguez
    130 m
  • Sweet and Toxic
    130 m
  • Riviera Art Gallery
    160 m
  • Hiperbaric - International Clinic
    170 m
  • Playa Lingua del Caribe
    170 m
  • Ambarte
    230 m
  • Estacionamiento
    300 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Resort Fee of USD 10 per room per night is payable upon arrival.
    · 2 Bottles water in room, replenished daily
    · In-room Nespresso Machine and capsules with daily refill
    · Tea selection, replenished daily
    · Daily Newspaper (local and USA Today)
    · Glass of Sparkling wine upon arrival
    · 24h Gym access. Daily children’s activities
    · Pool-side Flavored water. Sunscreen/Sunblock provided at Pool Area
    · Mosquitoes Repellent provided in Pool Area and guestrooms
    · Pool-side fruit treats, popsicles and cold facial towels
    · Use of Bicycles/helmets-Bi-weekly guided bicycle tours (*)
    · Discount Kid’s Club access (One hour per kid, per stay at Tortuguita kids club activities change daily which may include cooking class, giant Jenga, Mr. Potato, Chuck O, and piñata)
    · Daily adult resort classes (changes daily which may include cooking, massage, mixology, dance)
    · Daily movies at Hashtag Cinema (film changes daily)
  • A property fee will be collected upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)36 USD

The property

  • Number of rooms 314
Property announcements

Special Festive Events (included in Festive Program such as Christmas Dinner, Christmas Brunch, New Year’s Eve Dinner are not included in the package) Only for December 24, 2019 to December 27, 2019.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Reviews of Grand Hyatt Playa del Carmen Resort from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.3
Facilities8.6
Location9.5
Room comfort and quality10.0
Service8.7
Value for money8.2
High score for Playa Del Carmen
Rating
9+ Exceptional (9)
8-9 Excellent (7)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (4)
Time of the year
Mar - May (1)
Jun - Aug (12)
Sep - Nov (6)
Dec - Feb (3)
All guests (39)
All room types
All languages

Show reviews that mention 

Showing 22 verified guest comments
12
10.0
Exceptional
Brendan from Australia
Couple
Partial Ocean View
Stayed 4 nights in October 2017

Amazing!”

Had the most amazing stay here. Location was perfect right on the beach. All the staff were so friendly and made the stay perfect. Can’t find a better place to stay in Playa. Will be back soon for sure

Reviewed October 18, 2017

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8.8
Excellent
Martijn from Hong Kong SAR, China
Couple
1 King Bed
Stayed 8 nights in December 2019

Great location and comfortable rooms. ”

Prices for food, drinks and activities are on the very high end of the range. There was even a daily charge of USD 10 for having water and coffee at the room, which is a bit cheap if you ask me.

Reviewed December 19, 2019

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9.6
Exceptional
Jill from Canada
Family with teens
Oceanfront View 2 Queen
Stayed 5 nights in July 2018

Exceptional”

We had a wonderful week in July at this hotel. The staff are courteous and friendly. The facilities are new and beautifully designed. The food is good and it is easy to get around the local area. The hotel is very careful to ensure all their visitors' safety and wellbeing.

Reviewed July 07, 2018

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9.2
Exceptional
Shu from Singapore
Couple
1 King Bed
Stayed 2 nights in August 2019

Exceptional”

Value for money, good location, the tourist street is a couple of min away, somehow they manage to keep their part of the beach seaweed free (we saw how bad it could get in Tulum), huge pools with plenty of sun beds

Reviewed August 09, 2019

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10.0
Exceptional
Ibtisam from Saudi Arabia
Couple
Ocean View King
Stayed 4 nights in June 2019

One of the best resorts ”

I loved everything about this place! was a great experience

Reviewed December 21, 2019

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6.0
Sahand from Australia
Couple
1 King Bed
Stayed 5 nights in August 2019

Not worthy your money ”

Nobody welcomed us as guests we had to Fund our own rooms and they keft us with our luggages! Racism racism up to the roof! They made us pay 2000$ in security deposit due to our nationality... room service was slow and unprofessional.

Reviewed August 25, 2019

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5.2
regina from Israel
Couple
King Room with Partial Sea View
Stayed 2 nights in October 2016

so bad!!”

on our honeymoon , after paing extra on view, they put us in a room wite noise of their Maintenance. so we sweeched room, but the new room was with worst noise! we left after one day and not after 2 as we planned. they told us there are no other rooms left

Reviewed October 21, 2016

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9.6
Exceptional
Yaelle from Israel
Family with young children
2 Queen Beds
Stayed 4 nights in August 2022

Perfect hotel!”

The hotel is very well located, 3 mins from 5th avenue and walk away from restaurants. Perfect hotel for families and my kids enjoyed the numerous pools and the view to the ocean is marvelous. The restaurant « la Cucina » is also very good and the staff are nice and helpful. We stayed at the hotel 5 nights and really enjoyed it!

Reviewed August 29, 2022

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6.0
james from United States
Couple
King Pool Access
Stayed 3 nights in July 2021

Crap beach”

Looks way better in the advertising, Beach was unswimable, overpriced restaurants, slow check in, only thing going for it is it’s location

Reviewed July 19, 2021

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9.0
Exceptional
QUNJIE from China
Family with teens
Stayed 6 nights in August 2015

Good location. In front of beach, close to downto.”

Location, pool, beach
Reviewed August 25, 2015

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8.4
Excellent
Eduardo from Mexico
Group
2 Queen Beds
Stayed 4 nights in October 2020

Sin playa”

El hotel bien pero le hace falta mantenimiento ya que nos encontramos con muchas áreas dañadas por los últimos huracanes. Ya no tiene playa debido a que el mar se recorrió hasta la alberca.

Reviewed November 03, 2020

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8.0
Excellent
Eduardo from Mexico
Group
1 King Bed
Stayed 4 nights in October 2020

Sin playa”

El hotel bien pero le hace falta mantenimiento ya que nos encontramos con muchas áreas dañadas por los últimos huracanes. Ya no tiene playa debido a que el mar se recorrió hasta la alberca.

Reviewed November 03, 2020

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8.4
Excellent
Eduardo from Mexico
Group
1 King Bed
Stayed 4 nights in October 2020

Bueno pero falta mantenimiento.. Sin playa”

El hotel bien pero le hace falta mantenimiento ya que nos encontramos con muchas áreas dañadas por los últimos huracanes. Ya no tiene playa debido a que el mar se recorrió hasta la alberca.

Reviewed November 03, 2020

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8.4
Excellent
Alex from Switzerland
Couple
King Room with Partial Sea View
Stayed 11 nights in July 2019

bonito pero costoso”

El hotel tiene unas instalaciones muy buenas pero todo lo que se pida extra, que no esté incluido en el precio original, es excesivamente costoso.

Reviewed August 12, 2019

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5.6
Jac from Switzerland
Solo traveler
Ocean View King
Stayed 3 nights in February 2022

Bel hôtel”

Service pas à la hauteur

Reviewed March 10, 2022

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10.0
Exceptional
fadwa
Couple
King Room with Partial Sea View
Stayed 7 nights in March 2019

Parfait ”

Hôtel très bien situé à playa del Carmen, en bord de mer et près des commerces. Plusieurs piscines et accès direct à la plage. Qualité et choix au petit-déjeuner. Tout le personnel est d'une gentillesse incroyable ( réception...serveur..plagiste). Tout les jours la chambre est réapprovisionné en bouteille d'eau 5 voir 6, et tout les jours ont vous dépose une sucrerie sur votre table de chevet ( meringue, caramel, sablés coco....) Le seul point négatif: la literie pas assez ferme ainsi que les oreillers.

Reviewed March 31, 2019

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10.0
Exceptional
Alexandre from Switzerland
Couple
Ocean View King Bed
Stayed 3 nights in July 2016

Fabuleux séjours ”

Rien à dire, tout était parfait!!! Pas donné mais Je le recommande fortement

Reviewed July 28, 2016

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10.0
Exceptional
Stefan from Germany
Family with young children
2 Queen Beds
Stayed 5 nights in August 2019

Da weis man was man bekommt!”

Super Hotel, Wahrscheinlich das Beste in Yucatan. Alles ist windetschön angelegt. Frühstück war das beste auf unserer kompletten Reise.(2,5 Monate).

Reviewed August 29, 2019

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7.6
Very good
Anne from Germany
Couple
Club King
Stayed 3 nights in February 2018

Strandhotel - jedoch überteuert”

Das Hotel war absolut in Ordnung, jedoch der Preis absolut nicht gerechtfertigt. Mit dem Grand Hyatt aus Berlin kann dieses Hotel vom Komfort und der Ausstattung nicht mithalten. Unser erstes Zimmer war direkt gegenüber eines anderen Hotels in welchem 20-30 Teenies bis spät in die Nacht auf dem Balkon lauthals eine Party feierten. aufgrund der offenen Architektur war dies in unserem Zimmer beinahe ungefiltert zu hören. Außerdem fehlte uns der versprochene Meerblick. Man sah einen Bruchteil vom Meer wenn man sich über die Balkonrehling beugte - da fühlten wir uns leicht veräppelt. Wir beschwerten uns noch in der Nacht und man gab uns ein anderes Zimmer, welches zu unserer Zufriedenheit war. Auch kam man uns später mit einem kostenlosen Late-Check-out als Wiedergutmachung entgegen. Das Frühstück war ok, aber kein Highlight. Der Strand war überfüllt. Es ist einfach nicht schön auf so eine kleine Fläche so viele Liegen zu stellen. Kein wirklicher Erholungsfaktor!

Reviewed February 26, 2018

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8.8
Excellent
KENSUKE from United States
Couple
ADA Queen with Shower
Stayed 3 nights in July 2018

高いけどおすすめです”

繁華街も徒歩圏内で高級ホテルステイを楽しみたい人向けです。部屋はパーシャルオーシャンビューにアップグレードしていただいたのですが、パーシャルオーシャンビューではほとんど海が見えません。オーシャンビュー希望ならオーシャンフロントの部屋が期待を裏切らないと思います。 朝食のビュッフェはすごく種類も多く、テラスで気持ちよく海を眺めながら、いただけるので、とってもおすすめです!このホテルはプールが素晴らしいので、ビーチフロントの大きなインフィニティプールでのんびりしながら海を眺めて一日過ごすことが至福なので、そういったことが宿泊値段に反映されているかと。 アダルトプール側は本当に静かでまったりできます。 ビーチは藻がすごいので、海で泳ぐことはないけど、リゾートも街歩きもナイトライフも楽しめる立地なので好きです。部屋はもちろんゴージャスです。新しいですし、高級感たっぷりです。

Reviewed April 05, 2019

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