Swimming pool, Grand Hyatt Playa Del Carmen Resort in Playa Del Carmen
Presidential Suite - Bed, Grand Hyatt Playa Del Carmen Resort in Playa Del Carmen
Swimming pool, Grand Hyatt Playa Del Carmen Resort in Playa Del Carmen
Swimming pool, Grand Hyatt Playa Del Carmen Resort in Playa Del Carmen
Swimming pool, Grand Hyatt Playa Del Carmen Resort in Playa Del Carmen
Spa, Grand Hyatt Playa Del Carmen Resort in Playa Del Carmen
Lobby, Grand Hyatt Playa Del Carmen Resort in Playa Del Carmen

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8.7Excellent

49 reviews

49 reviews

Room comfort and quality 10.0
Location 9.5
Cleanliness 9.3
Facilities 8.6
Service 8.5
Value for money 8.3
See map

9.5Exceptional

Location rating score

Exceptional location
Exceptional for walking
Parking
Available
Walkable places
Caminarte
100 m
Fernando Rodriguez
130 m
Yulunga Arte en Tus Manos
130 m
Sweet and Toxic
130 m
Riviera Art Gallery
160 m
Popular landmarks
Quinta Avenida
680 m
3D Museum of Wonders
780 m
Nuestra Senora del Carmen Catholic Church
1.2 km
Parque Los Fundadores
1.3 km
Rio Secreto
8.2 km
Closest landmarks
Kava Kasa yoga studio
120 m
Beyond Diving
130 m
Hiperbaric - International Clinic
170 m
The Scuba Tribe
170 m
Mexico Blue Dream
180 m

Grand Hyatt Playa Del Carmen Resort

1a Avenida Esquina Calle 26 Colonia Centre, Playa del Carmen, Playa Del Carmen, Mexico, 77720 - See map

Conveniently situated in the Playa del Carmen part of Playa Del Carmen, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Rio Secreto as well as Playa Punta Esmeralda nearby. This 5-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Sparkling clean

670 meters to Quinta Avenida

Front desk [24-hour]

Excellent room comfort & quality

Air conditioning

Announcements by hotel (1)
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Kids club

Spa

Bicycles

Free Wi-Fi in all rooms!

Your dates are popular among travelersUsers are booking a place in Playa Del Carmen every 18 minutes on Agoda.com
Value for money8.3
Location rating9.5
Nearest airportCozumel International Airport (CZM)
Distance to airport19.6 km

Rooms available at Grand Hyatt Playa Del Carmen Resort

Exceptional
Room comfort & quality

10

Two Queen Beds with Ocean View
...
  • Room size: 38 m²/409 ft²
  • Ocean view
  • 2 queen beds
Enter dates to see prices
Two Queen Beds with Partial Ocean View
...
  • Room size: 38 m²/409 ft²
  • Ocean (partial view) view
  • 2 queen beds
Enter dates to see prices
King Bed with Ocean View
...
  • Room size: 38 m²/409 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Swim Up Two Queen Beds
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 2 queen beds
Enter dates to see prices
Ocean Front with Two Queen Beds
...
  • Room size: 38 m²/409 ft²
  • Ocean view
  • 2 queen beds
Enter dates to see prices
Executive Suite King
...
  • Room size: 76 m²/818 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Swim Up King Bedroom
...
  • Room size: 38 m²/409 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
King Bed with Partial Ocean View
...
  • Room size: 38 m²/409 ft²
  • Ocean (partial view) view
  • 1 king bed
Enter dates to see prices
Two Queen Beds with Mini Plunge Pool
...
  • Room size: 38 m²/409 ft²
  • Garden view
  • 2 queen beds
Enter dates to see prices
Two Queen Beds With Partial Ocean View & Club Access
...
  • Room size: 38 m²/409 ft²
  • Ocean (partial view) view
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

What public parks are close by Grand Hyatt Playa Del Carmen Resort?

While remaining at Grand Hyatt Playa Del Carmen Resort, enjoy your early morning or evening stroll at nearby park which include Parque Los Fundadores, Parque Ejidal, and Aviario Xaman Ha.

What was the average room rate for Grand Hyatt Playa Del Carmen Resort been in the past month?

The typical room rate for Grand Hyatt Playa Del Carmen Resort in the past month is 423.53 USD, compared to city's average of 226.2 USD.

What do travelers like most about Grand Hyatt Playa Del Carmen Resort?

Past guests that stayed at Grand Hyatt Playa Del Carmen Resort have given this property a rating of 9.511 for its excellent location as the major highlight for their stay.

What is the verified guest review consensus about Grand Hyatt Playa Del Carmen Resort's beds?

68.0% of our past guest testimonials have given a positive review and comments about this property's beds. You can look up on more detailed customer reviews, and comments for Grand Hyatt Playa Del Carmen Resort down in the review section.

What is the typical rating that verified Families with young children have given to Grand Hyatt Playa Del Carmen Resort?

Past families with young children that have stayed at this property have given Grand Hyatt Playa Del Carmen Resort an average rating of 8.8. You can look up more complete customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What do local visitors think about Grand Hyatt Playa Del Carmen Resort?

Verified local travelers that have stayed at this property have given Grand Hyatt Playa Del Carmen Resort an average rating of 8.9. You can look up on more in depth customer evaluations, and feedback for this property down in the review section.

What famous beaches are in close proximity to Grand Hyatt Playa Del Carmen Resort?

Grand Hyatt Playa Del Carmen Resort is located in the Playa del Carmen neighborhood, consisting of Playa Punta Esmeralda.

Is breakfast offered at Grand Hyatt Playa Del Carmen Resort?

Travelers can enjoy breakfast offered with an additional charge of 36 USD for adults if not included in the room rate. You can save more on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the resort.

What people love about Grand Hyatt Playa Del Carmen Resort

  • 9.6

    Exceptional
    Location

    "The hotel is very well located, 3 mins from 5th avenue and walk away from restaurants."

    Yaelle

    |

    August 28, 2022

  • 10

    Exceptional

    "I loved everything about this place!"

    Ibtisam

    |

    December 21, 2019

More about Grand Hyatt Playa Del Carmen Resort

More about Grand Hyatt Playa Del Carmen Resort

Experience Luxury and Tranquility at Grand Hyatt Playa Del Carmen Resort

Nestled in the heart of Playa Del Carmen, Mexico, the Grand Hyatt Playa Del Carmen Resort offers a luxurious and tranquil escape for travelers seeking the ultimate vacation experience. With its stunning beachfront location, world-class amenities, and impeccable service, this 5-star hotel is the perfect destination for both leisure and business travelers. Check-In and Check-Out: Guests at the Grand Hyatt Playa Del Carmen Resort can check-in from 03:00 PM onwards, allowing them to settle in comfortably and start their vacation without any delays. The check-out time is until 12:00 PM, giving guests ample time to enjoy their last moments in paradise before bidding farewell to this exquisite resort. Child Policy: Families are warmly welcomed at the Grand Hyatt Playa Del Carmen Resort, as the hotel offers a generous child policy. Children between the ages of 3 to 11 can stay free of charge, making it an ideal choice for families looking to create lasting memories together. The resort's dedicated staff ensures that children are well taken care of, providing a range of activities and amenities to keep the little ones entertained throughout their stay. Pet-Friendly Accommodations: For guests who can't bear to leave their furry companions behind, the Grand Hyatt Playa Del Carmen Resort offers pet-friendly accommodations. Each room allows for one pet, ensuring that your four-legged friend can also enjoy the luxury and comfort of this stunning resort. Whether it's a leisurely stroll on the beach or a pampering session at the pet spa, your beloved pet will be treated like royalty during their stay. With its breathtaking surroundings, exceptional service, and attention to detail, the Grand Hyatt Playa Del Carmen Resort promises an unforgettable stay for every guest. Whether you're seeking a romantic getaway, a family vacation, or a business retreat, this resort has everything you need to create cherished memories that will last a lifetime.

Indulge in Culinary Delights at Grand Hyatt Playa Del Carmen Resort

At Grand Hyatt Playa Del Carmen Resort, guests are treated to a culinary journey like no other. With a variety of dining options available, there is something to satisfy every palate. The resort boasts several restaurants, each offering a unique and unforgettable dining experience. For a taste of authentic Mexican cuisine, head to La Cocina. This vibrant restaurant showcases the flavors and traditions of Mexico, with a menu featuring classic dishes made with locally sourced ingredients. The stunning ocean views and lively atmosphere make it the perfect spot for a memorable meal. Those craving international flavors will be delighted by The Grill at 1-26. This upscale steakhouse offers a mouthwatering selection of prime cuts, cooked to perfection. With an elegant ambiance and attentive service, it is an ideal choice for a special occasion or a romantic dinner. For a more casual dining experience, guests can visit El Paseo, a lively marketplace-style eatery. Here, visitors can indulge in a variety of international cuisines, from sushi to wood-fired pizzas. With its open-air setting and live cooking stations, El Paseo provides a vibrant and interactive dining experience. Whether you're seeking a taste of Mexico, a gourmet steak dinner, or a casual meal with friends, Grand Hyatt Playa Del Carmen Resort's dining facilities have you covered. Prepare to embark on a culinary adventure that will tantalize your taste buds and leave you craving for more.

Luxurious Room Offerings at Grand Hyatt Playa Del Carmen Resort

Grand Hyatt Playa Del Carmen Resort offers a variety of exquisite room types to cater to every traveler's needs. From the elegant 1 King Bed rooms to the spacious 2 Queen Beds options, there is a perfect accommodation for everyone. The 1 King Bed rooms, ranging from 38 square meters, provide a comfortable and luxurious space for a restful stay. For those seeking an extra touch of indulgence, the 1 King Bed rooms with Grand Club Services offer exclusive privileges and personalized attention. If you're looking for a stunning view, the 1 King Bed rooms with Ocean View or Partial Ocean View are ideal choices. These rooms provide breathtaking vistas of the crystal-clear waters and picturesque coastline. Booking your stay at Grand Hyatt Playa Del Carmen Resort through Agoda ensures that you not only receive the best prices but also enjoy a hassle-free experience. With Agoda's user-friendly platform, you can easily browse and compare room options, making it convenient to find the perfect fit for your preferences and budget. So, why wait? Book your dream getaway at Grand Hyatt Playa Del Carmen Resort on Agoda today!

Discover the Vibrant Charm of Playa del Carmen

Nestled along the breathtaking coastline of the Riviera Maya, Playa del Carmen is a vibrant and cosmopolitan destination that offers a perfect blend of natural beauty, rich history, and modern amenities. As you step out of the luxurious Grand Hyatt Playa Del Carmen Resort, you'll find yourself immersed in the energetic atmosphere of this charming Mexican town. Stroll along the famous Quinta Avenida, also known as Fifth Avenue, which stretches for several blocks and is lined with a myriad of shops, boutiques, restaurants, and bars. Indulge in some retail therapy as you explore the local markets and boutiques, where you can find unique handmade crafts, vibrant textiles, and exquisite jewelry. As the sun sets, the lively nightlife of Playa del Carmen comes alive, offering a diverse array of bars and clubs where you can dance the night away. For those seeking adventure and natural beauty, Playa del Carmen is the gateway to a world of wonders. Embark on a scuba diving or snorkeling expedition to explore the mesmerizing underwater world of the Mesoamerican Barrier Reef, the second-largest coral reef system in the world. Immerse yourself in the crystal-clear turquoise waters and discover vibrant coral formations, tropical fish, and even the chance to swim with majestic sea turtles. If you prefer to stay on land, take a day trip to the ancient Mayan ruins of Tulum or Chichen Itza, where you can marvel at the impressive architecture and learn about the fascinating history of the Mayan civilization.

Convenient Transportation Options from the Nearest Airports to Grand Hyatt Playa Del Carmen Resort

Located in the vibrant coastal city of Playa del Carmen, Mexico, Grand Hyatt Playa Del Carmen Resort offers a luxurious and unforgettable stay for travelers. Getting to the resort from the nearest airports is a breeze, thanks to the various transportation options available. If you are arriving at Cancun International Airport, which is the closest airport to Playa del Carmen, you have several choices to reach the resort. The most convenient and hassle-free option is to arrange a private transfer with the resort. This allows you to relax and enjoy the scenic drive from the airport to the resort in a comfortable and air-conditioned vehicle. Alternatively, you can opt for a shared shuttle service, which is a more budget-friendly option. These shuttles operate on a scheduled basis and will drop you off directly at the resort. Another option is to take a taxi from the airport, which can be easily found outside the terminal. However, it's important to negotiate the fare beforehand to avoid any surprises. If you prefer to have more flexibility and independence, you can rent a car from one of the car rental companies available at the airport. This allows you to explore the surrounding areas at your own pace and convenience. No matter which transportation option you choose, the journey from the nearest airports to Grand Hyatt Playa Del Carmen Resort is sure to be a seamless and enjoyable experience, setting the tone for a fantastic stay at this stunning beachfront resort.

Discover the Vibrant Surroundings of Grand Hyatt Playa Del Carmen Resort

Situated in the heart of Playa Del Carmen, Grand Hyatt Playa Del Carmen Resort offers easy access to a variety of landmarks and attractions that will make your stay truly unforgettable. Just a short stroll away is the iconic Nuestra Senora del Carmen Catholic Church, a stunning architectural masterpiece that showcases the city's rich history and cultural heritage. Immerse yourself in the vibrant atmosphere of Quinta Avenida, a bustling pedestrian street lined with trendy shops, vibrant nightlife, and a wide array of dining options to satisfy every palate. For art enthusiasts, the 3D Museum of Wonders is a must-visit attraction. Step into a world of optical illusions and interactive exhibits that will challenge your perception and ignite your imagination. If you're looking for a place to relax and soak up the sun, Parque Los Fundadores is the perfect spot. This picturesque park features beautiful sculptures, a tranquil beachfront, and a lively atmosphere with street performers and vendors. For your convenience, the resort is also located near essential facilities such as the Coral Dental Center and Community Hospital. The Tourist Information Office is just a stone's throw away, where you can gather valuable insights and recommendations for exploring the city. Don't miss the opportunity to visit the Fisherman's Cooperative, where you can witness local fishermen bringing in their daily catch and even purchase fresh seafood to savor at the resort. Lastly, the Church of Guadalupe, with its stunning architecture and serene ambiance, is a place of tranquility and reflection.

Convenient Public Transport Stations near Grand Hyatt Playa Del Carmen Resort

Situated in the heart of Playa Del Carmen, the Grand Hyatt Playa Del Carmen Resort offers easy access to various public transport stations, including the nearby ADO International Bus Station. This well-connected transportation hub provides convenient links to other major cities in Mexico, making it a great option for travelers looking to explore beyond Playa Del Carmen. Whether you're planning a day trip to Tulum or a visit to the vibrant city of Cancun, the ADO International Bus Station offers a reliable and comfortable mode of transportation. Just a short walk from the resort, the ADO International Bus Station is a bustling hub where travelers can catch buses to popular destinations such as Cancun, Tulum, and even Mexico City. The buses are known for their comfort and reliability, ensuring a smooth and enjoyable journey. With frequent departures and a range of ticket options, it's easy to plan your adventures from this convenient transport station. In addition to the ADO International Bus Station, the Grand Hyatt Playa Del Carmen Resort is also within walking distance of other public transport options. The local colectivo vans are a popular choice for short trips within Playa Del Carmen and to nearby attractions like the famous Fifth Avenue. These vans are affordable and offer a unique way to experience the local culture while getting around town. Whether you're heading to the beach, exploring the vibrant shopping and dining scene, or venturing further afield, the Grand Hyatt Playa Del Carmen Resort's proximity to public transport stations ensures that you can easily navigate and discover all that Playa Del Carmen has to offer.

A Culinary Adventure Awaits

Indulge in a culinary adventure right at your doorstep when you stay at Grand Hyatt Playa Del Carmen Resort. With a plethora of dining options just steps away, you'll be spoiled for choice. Start your day with a delicious breakfast at Los Hijos De La Tostada or Tacos Las Tapatias, where you can savor authentic Mexican flavors and enjoy a lively atmosphere. For a taste of local seafood, head to Caiman Tugurio or Mariscos y Clamatos El Doctorcito, where you can feast on fresh catches of the day and sip on refreshing clamato cocktails. Craving some mouthwatering tacos? Look no further than Tango Taco, where you can savor a variety of flavors and fillings. If you're in the mood for a romantic waterfront dinner, Club Náutico Tarraya offers stunning views of the ocean and a menu filled with delectable seafood dishes. Euro Grill Playa and La Tarraya are also excellent options for those seeking a diverse range of international cuisine, while Nativo offers a unique dining experience with its fusion of Mexican and Asian flavors. With such a vibrant culinary scene surrounding the resort, your taste buds are in for a treat during your stay at Grand Hyatt Playa Del Carmen Resort.

Shop 'til You Drop in Playa Del Carmen

Grand Hyatt Playa Del Carmen Resort is surrounded by a plethora of shopping landmarks that will satisfy even the most avid shopaholic. Just steps away from the hotel, you will find Caravan, a trendy boutique offering unique and stylish clothing. For those looking for the perfect souvenir, Siete Detalles is a must-visit, with its wide selection of locally made crafts and trinkets. Hamacamarte is the place to go for authentic hammocks, while Artemanos is a haven for art enthusiasts, showcasing beautiful handcrafted pieces. La Casa de las Hamacas is another must-see, offering a wide range of hammocks in all colors and sizes. Fine Mexican Handcrafts is a treasure trove of traditional Mexican handicrafts, perfect for bringing a piece of Mexico back home. Vida Verde Eco Market is a haven for eco-conscious shoppers, offering a variety of sustainable and organic products. AQUA SH2OP is a unique store specializing in swimwear and beach accessories, perfect for those looking to make a splash. Caminarte is a vibrant art market where you can find local artwork, jewelry, and more. Lastly, Tierra Huichol - PDC is a must-visit for those interested in indigenous Huichol art and crafts. With such a diverse range of shopping options just moments away, Grand Hyatt Playa Del Carmen Resort is the perfect base for a shopping adventure in Playa Del Carmen.

Luxury at an Unbeatable Price: Grand Hyatt Playa Del Carmen Resort

Indulge in the ultimate vacation experience at Grand Hyatt Playa Del Carmen Resort, where luxury meets affordability. With an average room price of just $338, this stunning resort offers an exceptional value for discerning travelers. Compared to the average price of a hotel room in Playa Del Carmen, which stands at $248, Grand Hyatt Playa Del Carmen Resort provides an unparalleled level of luxury and service at an incredibly competitive rate. Whether you're seeking a romantic getaway, a family vacation, or a solo adventure, this resort offers the perfect blend of relaxation, entertainment, and convenience, all at a price that won't break the bank. From the moment you step into the elegant lobby, you'll be greeted by the warm and friendly staff who are dedicated to ensuring your stay is nothing short of extraordinary. The spacious and beautifully appointed rooms and suites offer breathtaking views of the Caribbean Sea or the vibrant cityscape, providing a tranquil oasis amidst the bustling energy of Playa Del Carmen. With world-class amenities, including multiple swimming pools, a state-of-the-art fitness center, and a rejuvenating spa, every moment at Grand Hyatt Playa Del Carmen Resort is designed to exceed your expectations. Don't miss out on this incredible opportunity to experience luxury at an unbeatable price. Book your stay at Grand Hyatt Playa Del Carmen Resort today and embark on a vacation you'll never forget.

A Wonderful Experience at Grand Hyatt Playa Del Carmen Resort

Grand Hyatt Playa Del Carmen Resort in Playa Del Carmen, Mexico offers a truly remarkable experience according to its satisfied customers. The staff at this resort are known for their courteous and friendly service, ensuring that guests feel welcomed and well taken care of throughout their stay. The resort's facilities are not only new, but also beautifully designed, providing a luxurious and comfortable environment for guests to enjoy. Additionally, the food at the resort is highly praised, with guests raving about the delicious meals served. With its convenient location, it is easy for guests to explore the local area and discover all that Playa Del Carmen has to offer. Overall, visitors have nothing but positive things to say about their time at Grand Hyatt Playa Del Carmen Resort, making it a top choice for a memorable vacation.

A Luxurious Oasis of Comfort and Excellence

Grand Hyatt Playa Del Carmen Resort has garnered exceptional customer ratings, making it a top choice for travelers seeking a truly memorable vacation experience. With an impressive overall rating of 8.5, this resort has consistently exceeded guests' expectations in various aspects. The resort's commitment to providing exceptional value is evident in its impressive rating of 8.1, ensuring that guests feel they are getting the most out of their stay. One of the standout features of Grand Hyatt Playa Del Carmen Resort is its outstanding facilities, which have earned it a remarkable rating of 8.6. From the moment guests step foot into this luxurious oasis, they are greeted with an array of amenities and services that cater to every need and desire. Whether it's lounging by the stunning infinity pool, indulging in a rejuvenating spa treatment, or savoring delectable cuisine at one of the resort's exquisite dining venues, guests are treated to a truly unforgettable experience. Cleanliness is of utmost importance at Grand Hyatt Playa Del Carmen Resort, and it shows in its exceptional rating of 9.3. The resort's meticulous attention to detail ensures that every corner is immaculate, providing guests with a sense of comfort and peace of mind. Additionally, the resort's prime location, with a perfect rating of 9.5, offers guests easy access to the pristine white sands of Mamitas Beach and the vibrant energy of Playa Del Carmen's famous Fifth Avenue. Guests can also expect unparalleled comfort during their stay, as evidenced by the resort's perfect rating of 10.0 in this category. The spacious and elegantly appointed rooms provide a haven of relaxation, complete with luxurious amenities and breathtaking views. Finally, the staff at Grand Hyatt Playa Del Carmen Resort consistently delivers exceptional service, earning a commendable rating of 8.5 for their outstanding performance. From the warm and friendly greetings at check-in to the attentive assistance throughout the stay, the staff ensures that every guest feels valued and well taken care of. Overall, Grand Hyatt Playa Del Carmen Resort's exceptional customer ratings speak volumes about the unparalleled experience that awaits guests. With its luxurious facilities, pristine cleanliness, prime location, ultimate comfort, and outstanding staff performance, this resort truly sets the standard for excellence in Playa Del Carmen, Mexico.

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Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Beach

2 mentions

Food & Dining

1 mention

View

1 mention

Languages spoken
  • English
  • Spanish
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Body wrap
  • Diving
  • Fitness center
  • Foot bath
  • Game room
  • Garden
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Snorkeling
  • Spa
  • Steamroom
  • Swimming pool [outdoor]
  • Table tennis
  • Tours
  • Water sports (non-motorized)
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [on-site]
  • Rental car
  • Valet parking
Available in all rooms
  • Adapter
  • Air conditioning
  • Alarm clock
  • Balcony/terrace
  • Bathrobes
  • Bathroom phone
  • Blackout curtains
  • Closet
  • Coffee/tea maker
  • Desk
  • Fan
  • Free bottled water
  • Hair dryer
  • Hand sanitizer
  • Hypoallergenic
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Linens
  • Mini bar
  • Mirror
  • On-demand movies
  • Outdoor furniture
  • Pool facilities
  • Private bathroom
  • Radio
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Socket near the bed
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Towels
  • Trash cans

Food and dining

Breakfast options
  • Buffet
Restaurants on site
La Cocina
  • Cuisine: Caribbean, Mexican
  • Menu: Buffet, A-la-carte
The Grill at 1 26
  • Cuisine: International, Seafood, Grill/BBQ
  • Menu: Buffet

Location

1a Avenida Esquina Calle 26 Colonia Centre, Playa del Carmen, Playa Del Carmen, Mexico, 77720
Exceptional
Location

9.5

Airports
  • Cozumel International Airport (CZM)
    19.6 km
  • Cancun International Airport (CUN)
    49.9 km
Public transportation
  • ADO International Bus Station
    1.2 km
Hospital or clinic
  • Hiperbaric - International Clinic
    170 m
Shopping
  • Galeria de Arte 5ta Avenida
    690 m
Convenience store
  • OXXO
    980 m
Cash withdrawal
  • ATM
    50 m

What's nearby

Popular landmarks
  • Quinta Avenida
    680 m
  • 3D Museum of Wonders
    780 m
  • Nuestra Senora del Carmen Catholic Church
    1.2 km
  • Parque Los Fundadores
    1.3 km
  • Rio Secreto
    8.2 km
Nearby landmarks
  • Caminarte
    100 m
  • Kava Kasa yoga studio
    120 m
  • Fernando Rodriguez
    130 m
  • Yulunga Arte en Tus Manos
    130 m
  • Beyond Diving
    130 m
  • Sweet and Toxic
    130 m
  • Riviera Art Gallery
    160 m
  • Hiperbaric - International Clinic
    170 m
  • Playa Lingua del Caribe
    170 m
  • The Scuba Tribe
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Resort Fee of USD 10 per room per night is payable upon arrival.
    · 2 Bottles water in room, replenished daily
    · In-room Nespresso Machine and capsules with daily refill
    · Tea selection, replenished daily
    · Daily Newspaper (local and USA Today)
    · Glass of Sparkling wine upon arrival
    · 24h Gym access. Daily children’s activities
    · Pool-side Flavored water. Sunscreen/Sunblock provided at Pool Area
    · Mosquitoes Repellent provided in Pool Area and guestrooms
    · Pool-side fruit treats, popsicles and cold facial towels
    · Use of Bicycles/helmets-Bi-weekly guided bicycle tours (*)
    · Discount Kid’s Club access (One hour per kid, per stay at Tortuguita kids club activities change daily which may include cooking class, giant Jenga, Mr. Potato, Chuck O, and piñata)
    · Daily adult resort classes (changes daily which may include cooking, massage, mixology, dance)
    · Daily movies at Hashtag Cinema (film changes daily)
  • A property fee will be collected upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)36 USD
Parking
  • Daily parking fee20 USD

Property announcements

Special Festive Events (included in Festive Program such as Christmas Dinner, Christmas Brunch, New Year’s Eve Dinner are not included in the package) Only for December 24, 2019 to December 27, 2019.

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Reviews of Grand Hyatt Playa Del Carmen Resort from real guests

Provided by verified guests of Agoda
8.7
Room comfort and quality10.0
Location9.5
Cleanliness9.3
Facilities8.6
Service8.5
Value for money8.3
High score for Playa Del Carmen
Rating
9+ Exceptional (10)
8-9 Excellent (8)
7-8 Very Good (2)
6-7 Good (1)
<6 Below Expectation (4)

Show reviews that mention 

Showing 25 verified guest comments
12345
9.6
Exceptional
Yaelle from Israel
Family with young children
Two Queen Beds
Stayed 4 nights in August 2022

Perfect hotel!”

The hotel is very well located, 3 mins from 5th avenue and walk away from restaurants. Perfect hotel for families and my kids enjoyed the numerous pools and the view to the ocean is marvelous. The restaurant « la Cucina » is also very good and the staff are nice and helpful. We stayed at the hotel 5 nights and really enjoyed it!

Reviewed August 29, 2022
10.0
Exceptional
Brendan from Australia
Couple
Two Queen Beds with Partial Ocean View
Stayed 4 nights in October 2017

Amazing!”

Had the most amazing stay here. Location was perfect right on the beach. All the staff were so friendly and made the stay perfect. Can’t find a better place to stay in Playa. Will be back soon for sure

Reviewed October 18, 2017
8.8
Excellent
Martijn from Hong Kong SAR, China
Couple
King Bed
Stayed 8 nights in December 2019

Great location and comfortable rooms. ”

Prices for food, drinks and activities are on the very high end of the range. There was even a daily charge of USD 10 for having water and coffee at the room, which is a bit cheap if you ask me.

Reviewed December 19, 2019
9.6
Exceptional
Jill from Canada
Family with teens
Ocean Front with Two Queen Beds
Stayed 5 nights in July 2018

Exceptional”

We had a wonderful week in July at this hotel. The staff are courteous and friendly. The facilities are new and beautifully designed. The food is good and it is easy to get around the local area. The hotel is very careful to ensure all their visitors' safety and wellbeing.

Reviewed July 07, 2018
9.2
Exceptional
Shu from Singapore
Couple
King Bed
Stayed 2 nights in August 2019

Exceptional”

Value for money, good location, the tourist street is a couple of min away, somehow they manage to keep their part of the beach seaweed free (we saw how bad it could get in Tulum), huge pools with plenty of sun beds

Reviewed August 09, 2019
12345
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