8.5
Excellent
/10
(2315 reviews)See what guests said
Housekeeping4
View2
Shops1
See map
9.4
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Union Square280 m
Lombard Street1.72 km
Oracle Park1.88 km
Fisherman's Wharf2.04 km
Pier 392.16 km
Exploratorium3.96 km
Alcatraz Island4.37 km
California Academy Of Sciences5.57 km
Golden Gate Park6.65 km
Golden Gate Bridge7.06 km
Nearby landmarks
Alessi20 m
Wilkes Bashford40 m
450 Sutter Building40 m
Vessel70 m
Downtown Medical80 m
Original Levi’s Store90 m
Dunhill90 m
Giorgio Armani90 m
Sulka90 m
Tiffany and Company90 m
Grand Hyatt San Francisco
Executive Suite - Suite room Grand Hyatt San Francisco
Lobby Grand Hyatt San Francisco
Lobby Grand Hyatt San Francisco
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4-star Hotel
Free Wi-Fi

Grand Hyatt San Francisco

345 Stockton Street, San Francisco Downtown, San Francisco (CA), United States, 94108 - See map
Wellness activities
Fitness & Pool
Attention

This property is in high demand!

Last booked 8 hours ago

Property highlightsRead all 2,315 reviews
Excellent cleanliness
8.8 rating for cleanliness
Excellent comfort
8.7 room quality and comfort
Excellent service
8.6 rating for service
Exceptional reputation
Recommended by 85% of guests

all in all great rooms and location.

Lisa | December 16, 2019

  • 450 meters to public transportation

  • Located in heart of San Francisco (CA)

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Bar

Your dates are popular among travelersUsers are booking a place in San Francisco (CA) every 3 minutes on Agoda.com
Value for money7.7
Location rating9.4
Nearest airportOakland International Airport (OAK)
Distance to airport19.0 km

Rooms available at Grand Hyatt San Francisco

8.7
Excellent
Room comfort & quality
City View Double
City View Double
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 double beds
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City View King
City View King
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Bay View 1 King Bed
Bay View 1 King Bed
...
  • Room size: 28 m²/301 ft²
  • Bay view
  • 1 king bed
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View Double Room
View Double Room
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 2 double beds
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Standard Double Bay View
Standard Double Bay View
...
  • Room size: 25 m²/269 ft²
  • Bay view
  • 2 double beds
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View King Bed
View King Bed
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
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Standard King
Standard King
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
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Standard Double
Standard Double
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 double beds
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Ada King Tub
Ada King Tub
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 king bed
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Club King
Club King
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Hyatt San Francisco?

Check-in is from 4:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Grand Hyatt San Francisco?

For those who wish to drive their own cars, Grand Hyatt San Francisco has a car park available for guests. Car parking is available for an additional charge. You can drive in and park yourself, or use the hotel's valet service. If you're looking for an easy way to get around San Francisco (CA) with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at Grand Hyatt San Francisco?

Grand Hyatt San Francisco does not permit smoking in any of its rooms or indoor areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

See map
Explore the neighborhood

What people love about Grand Hyatt San Francisco

  • 9.6
    Exceptional
    Location

    "The hotel is in a perfect location to explore the city, with plenty of places to"

    Justine

    |

    July 30, 2018

  • 7.2
    Very good
    Breakfast

    "The club lounge was great though - great selection on hot and breakfast items;"

    Janice I.

    |

    January 2, 2018

  • 10.0
    Exceptional
    Location

    "It was very easy to get a cab / Uber from right outside the hotel."

    Sindhu

    |

    February 3, 2020

Property ranking|Compared to 747 San Francisco (CA) properties
See all rankings
Location score
9.4/10
Room comfort score
8.7/10
Cleanliness score
8.8/10
Service score
8.6/10
Better than
98
%
of San Francisco (CA) properties
Better than
98
%
of San Francisco (CA) properties
Better than
94
%
of San Francisco (CA) properties
Better than
93
%
of San Francisco (CA) properties
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Overall rating:
8.5
Excellent
2,359 reviews
Cleanliness
8.8
Facilities
8.0
Location
9.4
Read all reviews >
What travelers say they love:
There is a CVS & Starbucks right opposite the hotel, which m...
Sindhu from Singapore
Group
More about Grand Hyatt San Francisco

More about Grand Hyatt San Francisco

Offering quality accommodations in the shopping, sightseeing, restaurants district of San Francisco (CA), Grand Hyatt San Francisco is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Wilkes Bashford, Bullock and Jones, Dunhill.

Hyatt Hotels is renowned for its quality services and friendly staff, and Grand Hyatt San Francisco lives up to expectations. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour front desk, facilities for disabled guests, express check-in/check-out, Wi-Fi in public areas.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Grand Hyatt San Francisco.

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Most talked about facilities

Breakfast
5 mentions
Housekeeping
5 mentions
Food & Dining
1 mention
Swimming Pool
1 mention

What they offer

9.2
Exceptional

"Loved the coffee shop in the lobby area - an ideal place to ..."

Sangeeta

|

June 1, 2019

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

American
Continental

Restaurants on site

OneUP Restaurant
Cuisine:American
Menu:Buffet

Nearby restaurants

American cuisine
American cuisine
OneUP
40 m American, Bar, Gluten Free
Sutter Street Cafe
50 m American, Cafe
Campton Place Restaurant
50 m American, French, Gluten Free
Asian cuisine
Asian cuisine
After Osha
20 m Asian, Thai
Maru Sushi
130 m Asian, Gluten Free, Japanese
E&O Kitchen and Bar
140 m Asian, Chinese, Gluten Free
Cafe
Cafe
Boba Guys
90 m Cafe
Cafe De La Presse
210 m Cafe, French
Cafe La Taza
250 m Cafe

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Grand Hyatt San Francisco from real guests

Overall rating
8.5
Excellent
From 2359 reviews
9.4Location
8.8Cleanliness
8.7Room comfort and quality
Agoda Reviews (306)Booking.com Reviews (2009)
Rating via Agoda8.5
/
10
Cleanliness8.8
Facilities8.0
Location9.4
Room comfort and quality8.7
Service8.6
Value for money7.7
High score for San Francisco (CA)
Rating
9+ Exceptional (46)
8-9 Excellent (37)
7-8 Very Good (31)
6-7 Good (12)
<6 Below Expectation (10)
Time of the year
Mar - May (31)
Jun - Aug (34)
Sep - Nov (27)
Dec - Feb (44)
Don't miss out!Users are booking a place in San Francisco (CA) every 3 minutes on Agoda.com
All guests (306)
All room types
All languages

Show reviews that mention 

Showing 136 verified guest comments
12345
8.0
Excellent
Anton from Indonesia
Family with young children
Stayed 1 night in January 2013

Nice hotel in San Francisco Downtown”

Great location, right at the Union Square

This is one of the nice hotels at the heart of San Francisco, right at the Union Square area where access to the shop of a bunch of branded items is just walking distance. However, if you drive to stay there will be a bit tricky, hotel overnight self parking is 38 dollars, while valet parking will simply cost 55 dollars, which is a bit too stiff for commoners. The room interior is clean and neat, but the bathroom door does not really sealed when in used.

Reviewed January 16, 2013
8.3
Excellent
Jiang from China
Couple
Standard
Stayed 2 nights in March 2012

great location but less than enough service”

location

when we asked for bellman's service, he was spacing out. the bed is okay, but the quit is too thick for march days in san francisco. there is only very limited selection on tv channels.

Reviewed March 08, 2012
10.0
Exceptional
Joanna from Indonesia
Family with teens
Stayed 5 nights in May 2013

Great location and impeccable service! ”

Spacious room, Fast check-in and check-out, Stylish design

This was by far THE most stylishly designed Grand Hyatt we have ever stayed in! We have stayed in several other Hyatt hotels in the past but the sleek design of the SF hotel wowed us. Check-in and check-out were very fast and the staffs were all very friendly and approachable - especially helpful when you need to hail a cab from the busy streets. Overall, we really liked our stay at the Grand Hyatt Union Square. Highly recommended!

Reviewed June 02, 2013
8.7
Excellent
Mark from Singapore
Family with young children
Standard
Stayed 1 night in December 2013

close to public transportation, convenient , clean”

good location, fantastic ameneties good food

My stay at Grand hyatt san fransico was hassle free,staff were friendly and check in/out was efficient. Location was close to shopping areas

Reviewed January 20, 2014
8.3
Excellent
YIM from United Kingdom
Family with teens
Double Bed
Stayed 8 nights in January 2012

Nice hotel and loation is good”

cleaningness and tidiness

I was quite unsatisfied for being charged for receiving delivered stuff to Grand Hyatt. I assume the hotel can accept the delivery without any charge for the hotel guests staying at hotel yet the stuff is not heavy and big. Just small parcel.

Reviewed February 08, 2012
7.6
Very good
Hyein from South Korea
Business traveler
Bay View 1 King Bed
Stayed 1 night in February 2017

Great locatio but thats it. Not worth the money”

Good : great location Cleaness View Bad : No hotel parkig lot!! You have to park in nearby public parking lot which costs $36 per day. Or valet parking whixh costs over $60. The hotel itself is a very very old building. The room is small that putting an extra bed is impossible. Bathtoom doesnt have the vantilation fan. Overall not too bad, but definitely not worth paying $440 per night for the bay view room. Its actually city view with very little bay view.... I realized by spending a night here that Grand Hyatt is not the same every country

Reviewed February 11, 2017
7.0
Very good
licheng from China
Business traveler
Standard
Stayed 2 nights in January 2014

good stay, but not impressed by the hotel staff”

good location, well designed

Not impressed by the service this time: It took me 20 mins check in because it was said there is no reservation even I showed the reservation number before the staff. Then it was passed to the reservation manager. Was notified that booking.com didn't send the booking details to hotel on time. But I got confirmation from booking.com that it was done as soon as I received confirmation. Not impressed by service by the restaurant. Two hotel staff (ladies) stood there chatting all the time even there are customers' coming. And they mislead other guest even I stood earlier their on line. Bet Hyatt should pay more attention to training staff...

Reviewed January 23, 2014
8.8
Excellent
Tae from Hong Kong
Solo traveler
Standard King
Stayed 1 night in March 2018

Great location Great Staff”

Per usual, great standard Hyatt rooms. Staff were exceptional.

Reviewed June 25, 2018
5.6
YUDONG from China
Family with teens
City View Double
Stayed 2 nights in May 2019

WORST EXPERIENCE”

This is the WORST experience that I ever had!!! My family came visit me from China for the first time and they were definitely exhausted after the long journey, so I took them to Grand Hyatt SF because I wished they can have a good rest. BUT we got a room with anonymous sound that was extremely annoying and my father could not sleep at all!!! After changing the room from up 20 floor to down 3 floor, the nightmare never stopped. They could not take a hot shower on freaking cold nights! The shower system was dead and only had cold water! The staff at the front desk did ask somebody to check it but the guy came in around 25mins at 10.30pm!!! HORRIBLE!

Reviewed May 18, 2019
8.7
Excellent
Peck from Malaysia
Solo traveler
Standard
Stayed 3 nights in February 2014

Centrally located next to union square ”

Location, new design, great staff

Apart from being centrally located next to union square, it's close to all the shopping that you need and restaurants. It's also walkable to public transports. The rooms are new and spacious, I even had a 'powder area'. The best was staff attentiveness. As I had a flight to catch at midnight, I requested to extend my booking till the evening , and I was willing to pay the extra half a night. The front office checked and offered me free extension up to 6pm! No hotel has ever offered this! Really great

Reviewed March 08, 2014
10.0
Exceptional
Tan from Singapore
Couple
Standard
Stayed 4 nights in September 2011

Excellent Hotel in Great Location”

Good location, great room, friendly & helpful staff

Room is nicely done up with a cosy feel. Staff are friendly, and helpful, making the stay pleasant and enjoyable. Hotel is conveniently located within walking distance of fashion boutiques and shopping malls. Public transport such as buses and trams are easily accessible. Definitely will return again if given the chance.

Reviewed October 24, 2011
8.4
Excellent
Fernando from Spain
Couple
Standard King
Stayed 4 nights in December 2018

Good hotel ”

The staff was great, the rooms were nice and clean and the place of the hotel is fantastic. It's quite easy to move in the city if you are staying in this hotel. However, if I have to write something not good about the hotel was the fact that rooms had doors to the next room. The guests next to us tried to opened the door at some point, which was a little bit scary. I would recommend this hotel

Reviewed February 04, 2019
7.3
Very good
Andrew from United Kingdom
Solo traveler
Standard
Stayed 4 nights in July 2011

Great location”

Location is next to Union Square

this was my first stay at the hyatt. the rooms were looking a little old but the location is absolutely perfect for untion square.

Reviewed August 01, 2011
10.0
Exceptional
Beat from Switzerland
Family with teens
Accessible King Bed
Stayed 1 night in October 2016

Great last minute choice for us”

We encountered a booking issue at another hotel so decided to search and book literally last minute through Agoda. Checked in half an hour later and everything was fine. Great room, good size, great beds, bathroom and very friendly staff (with minor exceptions downstairs).

Reviewed October 31, 2016
6.8
Good
Ching from Australia
Couple
Accessible King Bed
Stayed 1 night in December 2017

Poor facility”

The elevator services are very poor, it took us 30 min to catch the elevator from level 6 to the lobby in the morning, the room facility is very very basic, compare to Hyatt at asian country.

Reviewed December 29, 2017
9.3
Exceptional
Bee from Malaysia
Family with teens
Stayed 4 nights in January 2013

Great location with warm and modern ambience”

You'll feel like you are highly valued by them

The location is very convenient.Those branded shops are just a few steps from the hotel while Chinatown is simply 2 blocks away.There is a rest place with books,sofas and heaters on the lobby and free wifi is provided there!Somemore the staffs are very friendly so I'm pretty satisfied with my stay and will definitely come back again.

Reviewed February 08, 2013
7.6
Very good
Widiastuti from Indonesia
Solo traveler
Standard King
Stayed 7 nights in August 2018

Nice location but poor service. ”

The room is nice but the room cleaning service staff is quite disappointing. Seems she needs to be trained more. She always forgot to put either body lotion or the face soap or even face towel. And this happened not only 1 day but happening 3 or 4 days. I have to call to get it and this is very annoying for a hotel this level. And then there is a resource charge of $25 that is not being told clearly when u check in. You found out during your check out. Very upsetting. Going up to the room doesnt need the card Key as well, thats worrying too. Everybody can just go and press the Floor. So overall not really a good experience to stay here. And I guess not safe as well. Only location is good.

Reviewed August 26, 2018
9.2
Exceptional
Gili from Israel
Family with teens
City View Double
Stayed 3 nights in July 2018

Exceptional”

Great view of the city (from a city view room), elegant room with very comfortable beds. Great location at union square and a very short walk to powell station and chinatown. However, no pool and expensive breakfast (so we ate at Starbucks across the street).

Reviewed July 31, 2018
9.0
Exceptional
Lu from China
Business traveler
Standard
Stayed 3 nights in April 2011

Great location amd Lovely Service ”

location, price, service

it is a beautiful hotel located in unione square. very go shopping around is very convenient as lots of big mall and supper maker seatting overther. for the guy love apple product, you will find apple store just 20 meter far from your place.

Reviewed April 21, 2011
9.2
Exceptional
Sangeeta from India
Family with teens
Standard Double
Stayed 5 nights in May 2019

Great stay at the Grand Hyatt, Union Square ”

Apart from its great location, the Hotel staff are extremely helpful and polite. Loved the coffee shop in the lobby area - an ideal place to catch up on emails etc. V happy with our stay!

Reviewed June 01, 2019
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  • Exceptional location
  • Union Square
  • Montgomery Street Subway Station is within 0.47 km