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Grand Hyatt San Francisco
Grand Hyatt San Francisco
Grand Hyatt San Francisco
Grand Hyatt San Francisco
Grand Hyatt San Francisco
Grand Hyatt San Francisco
Grand Hyatt San Francisco

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8.5

Excellent

360 reviews

360 reviews

Housekeeping7
Shops2
View2
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Alessi

20 m

Wilkes Bashford

40 m

450 Sutter Building

40 m

Vessel

70 m

Original Levi’s Store

90 m

Popular landmarks
Chinatown

600 m

Ferry Building Marketplace

1.4 km

Lombard Street

1.8 km

Oracle Park

1.9 km

Pier 39

2.2 km

Closest landmarks
450 Sutter parking

40 m

My Doctor Medical Group

50 m

Downtown Medical

80 m

Gordon Parks Centennial

100 m

Sutter Stockton Garage

110 m

Grand Hyatt San Francisco

345 Stockton St, San Francisco Downtown, San Francisco (CA), United States, 94108-4606 - See map

Strategically situated in San Francisco Downtown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Alcatraz Island. This 4-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Located in heart of San Francisco (CA)

Front desk [24-hour]

Airport transfer

400 meters to public transportation

Inside city center

Wellness

Everything you need for a rejuvenating retreat for both body and spirit.
Eco & Adventure
Hiking
Workout and Leisure
Fitness center
Important announcement -- "In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information."
Announcements by hotel (1)
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Pets allowed

Fitness center

Bicycles

Free Wi-Fi in all rooms!

Check-in/out [express]

This property is in high demand!

11 travelers have booked today.

Value for money7.8
Location rating9.4
Nearest airportSan Francisco International Airport (SFO)
Distance to airport18.8 km

Rooms available at Grand Hyatt San Francisco

Excellent
Room comfort & quality

8.7

1 King City View
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 DOUBLE CITY VIEW
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 double beds
Enter dates to see prices
1 KING BAY VIEW
...
  • Room size: 28 m²/301 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
1 King Bed Union Sq View
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Db Union Sq View
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 2 double beds
Enter dates to see prices
1 King Bed Club Access
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Double Club Access
...
  • Room size: 35 m²/377 ft²
  • City view
  • 2 double beds
Enter dates to see prices
2 Double Bay View
...
  • Room size: 25 m²/269 ft²
  • Bay view
  • 2 double beds
Enter dates to see prices
1 King Bed
...
  • Room size: 28 m²/301 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
2 Double Beds
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Grand Hyatt San Francisco?

Check-in is from 04:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to Grand Hyatt San Francisco?

Grand Hyatt San Francisco is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service.

Is breakfast offered at Grand Hyatt San Francisco?

Adults can enjoy breakfast offered with an additional charge of 36 USD if not included in the room rate.

What is the closest train, metro, or bus station to Grand Hyatt San Francisco?

The closest train, metro, or bus station to Grand Hyatt San Francisco is Historic Streetcars, 380 m away.

What restaurants are nearby Grand Hyatt San Francisco?

Restaurants including Brenda's French Soul Food, John’s Grill and House of Nanking are popular in Grand Hyatt San Francisco’s neighborhood which is known as San Francisco Downtown.

What popular shopping places are close to Grand Hyatt San Francisco?

Shopping options in Grand Hyatt San Francisco’s San Francisco Downtown neighborhood include Union Square, Alessi and Wilkes Bashford.

What are popular attractions near Grand Hyatt San Francisco?

Guests at Grand Hyatt San Francisco can easily visit Lombard Street, Chinatown and Cable Car Museum located in the San Francisco Downtown area.

What popular natural sightseeing spots are close to Grand Hyatt San Francisco?

Grand Hyatt San Francisco’s nearby natural sights include Scenic 49 Mile Drive, Gold Country and Russian Hill located in the same San Francisco Downtown area.

See map

Explore the neighborhood

What people love about Grand Hyatt San Francisco

  • 10

    Exceptional
    Cleanliness

    "In great location, very clean and value for money."

    Marinos

    |

    September 26, 2022

  • 9.2

    Exceptional
    Staff 

    "Wonderful staffs."

    BumJin

    |

    July 11, 2022

  • 10

    Exceptional
    Staff 

    "Best staff and Hotel!❤️"

    Maria

    |

    July 11, 2022

Overall rating:

8.5

Excellent
360 reviews
Cleanliness
8.9
Facilities
8.1
Location
9.4
Read all reviews >
What travelers say they love:
Nice hotel located very close to Union Square.
Frederick from Philippines
Group
More about Grand Hyatt San Francisco

More about Grand Hyatt San Francisco

Grand Hyatt San Francisco

Grand Hyatt San Francisco is the perfect choice for travelers who want to take in the sights and sounds of San Francisco (CA). Experience an urban escape in San Francisco (CA) with a stay at Grand Hyatt San Francisco, with its exceptional location right in the city center.
Grand Hyatt San Francisco provides a range services and amenities to help make your stay more comfortable. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
Feel right at home during your stay at Grand Hyatt San Francisco. Some rooms at Grand Hyatt San Francisco are equipped with blackout curtains for your convenience. In-room entertainment such as in-room video streaming and cable TV is provided for guests in some selected rooms. The hotel also offers a coffee or tea maker in some rooms for when you feel like it is needed.
It's good to know that a hair dryer and toiletries are provided in some guest bathrooms.


Dining and things to do

If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel.


Dining and things to do

If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel.


Around the property

Take some time to explore San Francisco (CA) during your stay at the hotel. Get a photograph of yourself in front of Pier 39 located 2.1 km away, a must-see for anyone visiting San Francisco (CA).


Around the property

Take some time to explore San Francisco (CA) during your stay at the hotel. Get a photograph of yourself in front of Pier 39 located 2.1 km away, a must-see for anyone visiting San Francisco (CA).

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Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Breakfast

5 mentions

Housekeeping

5 mentions

Food & Dining

1 mention

Swimming Pool

1 mention

Languages spoken
  • English
  • Chinese [Mandarin]
  • Spanish
Outdoor
  • Bicycles
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hiking
  • Ticket services
  • Tours
  • Wind surfing
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Babysitting service
  • Family room
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [on-site]
  • Rental car
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Blackout curtains
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • Laptop safe box
  • Microwave
  • Mirror
  • On-demand movies
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Breakfast options
  • American
  • Continental
Restaurants on site
OneUP Restaurant
  • Cuisine: American
  • Menu: Buffet

Location

345 Stockton St, San Francisco Downtown, San Francisco (CA), United States, 94108-4606
Exceptional
Location

9.4

Airports
  • San Francisco International Airport (SFO)
    18.8 km
  • Oakland International Airport (OAK)
    19.0 km
Public transportation
  • Historic Streetcars
    390 m
  • Powell Street Subway Station
    550 m
Hospital or clinic
  • My Doctor Medical Group
    50 m
Shopping
  • Ghirardelli Square
    2.3 km
Convenience store
  • 7 Eleven
    180 m
Cash withdrawal
  • ATM
    40 m

What's nearby

Popular landmarks
  • Chinatown
    600 m
  • Ferry Building Marketplace
    1.4 km
  • Lombard Street
    1.8 km
  • Oracle Park
    1.9 km
  • Pier 39
    2.2 km
  • Fisherman's Wharf
    2.3 km
  • Alcatraz Island
    4.4 km
  • Twin Peaks
    5.2 km
  • Golden Gate Park
    5.3 km
  • Golden Gate Bridge
    7.1 km
Nearby landmarks
  • Alessi
    20 m
  • Wilkes Bashford
    40 m
  • 450 Sutter parking
    40 m
  • 450 Sutter Building
    40 m
  • My Doctor Medical Group
    50 m
  • Vessel
    70 m
  • Downtown Medical
    80 m
  • Original Levi’s Store
    90 m
  • Dunhill
    90 m
  • Giorgio Armani
    90 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • "Breakfast included rate" is only applicable for up to two people. Charges will apply for any additional guests who need breakfast.
  • The destination fee includes the following:
    · USD 10 nightly food and beverage credit at OneUp Restaurant, OneUp Lounge and Lobby Coffee Cart (applied directly to room bill)
    · premium upgraded high speed internet
    · unlimited phone calls
    · daily refresh of bottled water
    · coffee at Lobby Coffee Cart
    · roll away bed rental (1 bed per stay are allowed for King rooms)
    · access to digital and world newspapers and 7,500 specialty publications via INKL.com or Mobile
    · package deliveries (5 pounds weight limit)
    · special San Francisco treat at departure
    · 15% restaurant discount at various local Hyatt properties
    · exclusive California Academy of Sciences Museum and Gift Shop – 20% ticket discount/10% gift shop discount
    · exclusive USD 6 discount Bay City bike rental with self-guided San Francisco tour
    · 20% Discount – Red & White Fleet Bay Cruises Bay Cruise (view of Golden Gate Bridge, Alcatraz, San Francisco skyline from Bay)
    · Exclusive USD 10 entrance to Madam Tussaud’s Wax Museum
    · 20% discount on Big Bus sightseeing bus ticket
    · walking city tours to Chinatown, Barbary Coast, North Beach, Fisherman’s Wharf
  • A property fee will be collected upon check-in.
  • Self parking is available accross the street at 444 Stockton Street. It is available at an additional charge at USD 51.30 per night, tax inclusive (and this includes in/out privileges). Guests are required to check in at the hotel prior to parking the car. The rate is applicable for 24 hours. For further inquiries, you may contact the property directly.
  • Guest room will only be serviced when it is empty. Please advise during check-in the preferred time for cleaning. For further inquiries, you may contact the property directly.
  • Guests are required to wear a face covering in all public spaces and indoor common areas and social distancing guidelines. Property only accept credit cards and not cash payment. For further inquiries, you may contact the property directly.
  • For any check in guideline inquiry, please contact the property directly.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from16:00
  • Check-out until12:00
Extras
  • Breakfast charge (unless included in room price)36 USD
The property
  • Non-smoking rooms/floorsyes

Property announcements

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.

The One-up Restaurant & Lounge are currently closed until further notice.

The Market in the Lobby is open Wednesday-Sunday (subject to change) and serves Starbucks® coffee, tea, fresh pastries, light meals, sandwiches and snacks.

The Fitness Center is open, for a maximum of ten guests at any given time.

Reviews of Grand Hyatt San Francisco from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness8.9
Facilities8.1
Location9.4
Room comfort and quality8.7
Service8.7
Value for money7.8
High score for San Francisco (CA)
Rating
9+ Exceptional (57)
8-9 Excellent (40)
7-8 Very Good (33)
6-7 Good (13)
<6 Below Expectation (12)
Time of the year
Mar - May (34)
Jun - Aug (39)
Sep - Nov (33)
Dec - Feb (49)
All guests (360)
All room types
All languages

Show reviews that mention 

Showing 155 verified guest comments
12345
10.0
Exceptional
Sindhu from Singapore
Group
2 DOUBLE CITY VIEW
Stayed 4 nights in December 2019

Perfect stay in San Francisco!”

The hotel was in such a great location. It was very easy to get a cab / Uber from right outside the hotel. There is a CVS & Starbucks right opposite the hotel, which makes it very convenient. Macy's is just the building across. Union Square is right beside the hotel. The restaurant at the hotel was also great for dinner & drinks. The check in & check out process was also very quick & easy. Loved our stay there, will definitely come back!!

Reviewed February 03, 2020

See room deals

9.6
Exceptional
Hope from India
Family with teens
1 King Bed
Stayed 3 nights in July 2021

Staff are amazing!”

Originally planned to stay in a higher priced hotel but due to a booking mix up ended up at the Grand Hyatt. The staff were excellent especially the concierge Joanna who was extremely knowledgeable and helpful. Absolutely wonderful suggestions which made our trip! Will book the Grand Hyatt again, next time on purpose!

Reviewed July 30, 2021

See room deals

9.6
Exceptional
Lisa from United States
Family with teens
1 King Bed ADA Shower
Stayed 1 night in December 2019

Great location, friendly staff ”

Only complaint was two elevators were down and it was near Christmas so there was a high volume of guests. This created a problem when trying to take them down to the lobby. Waited a total of 20 minutes until staff offered service elevator. However, all in all great rooms and location.

Reviewed December 16, 2019

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9.6
Exceptional
Sarah from Australia
Solo traveler
1 King Bed
Stayed 2 nights in June 2022

Worth the money”

Yes it’s not cheap to stay next to union square but this hotel is close to everything. The room was large, clean and staff were lovely. Highly recommend

Reviewed June 16, 2022

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10.0
Exceptional
Mei from China
Business traveler
1 King Bed
Stayed 2 nights in March 2019

Exceptional”

Very nice hotel. The staff is friendly and ready to help. Enjoyable stay.

Reviewed March 04, 2019

See room deals

10.0
Exceptional
Maria from Philippines
Family with young children
EXEC/VIEW SUITE
Stayed 2 nights in July 2022

Best location ”

Best staff and Hotel!❤️

Reviewed July 12, 2022

See room deals

10.0
Exceptional
Carmen from Singapore
Solo traveler
1 King Bed
Stayed 4 nights in May 2022

Convenient!”

Great location, easily accessible to various sights in San Fran!

Reviewed May 31, 2022

See room deals

9.6
Exceptional
Stephanie from United States
Family with young children
2 Double Beds
Stayed 2 nights in June 2021

Great location, next to Chinatown”

This is the great hotel where it's in close in proximity to chinatown and many major attractions.

Reviewed July 17, 2021

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9.2
Exceptional
Sangeeta from India
Family with teens
2 Double Beds
Stayed 5 nights in May 2019

Great stay at the Grand Hyatt, Union Square ”

Apart from its great location, the Hotel staff are extremely helpful and polite. Loved the coffee shop in the lobby area - an ideal place to catch up on emails etc. V happy with our stay!

Reviewed June 01, 2019

See room deals

9.6
Exceptional
Pin from United States
Couple
1 King Bed
Stayed 1 night in December 2019

Nice hotel in convenient location ”

Friendly staff. Clean rooms. Great location.

Reviewed August 04, 2020

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9.6
Exceptional
BumJin from South Korea
Business traveler
1 King Bed
Stayed 2 nights in November 2021

great location, sweet mood”

location is at the heart of downtown.

Reviewed March 02, 2022

See room deals

9.6
Exceptional
Kimberly from United States
Group
VIP Suite
Stayed 3 nights in May 2019

Great location...AMAZING STAFF!”

Love, the service, location and overall experience.

Reviewed June 04, 2019

See room deals

9.2
Exceptional
Tengku from Indonesia
Family with teens
2 Double Beds
Stayed 4 nights in December 2021

Exceptional”

Best location, beyond my expectation., next to the popular Union Square. Shopping and dining around.

Reviewed December 22, 2021

See room deals

8.8
Excellent
Fong from Singapore
Solo traveler
2 Double Beds
Stayed 3 nights in March 2019

Great stay!”

Amazing stay. Room was clean and amenities were mostly provided. Very convenient location and close proximity go union square and chinatown.

Reviewed March 29, 2019

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8.4
Excellent
Fernando from Spain
Couple
1 King Bed
Stayed 4 nights in December 2018

Good hotel ”

The staff was great, the rooms were nice and clean and the place of the hotel is fantastic. It's quite easy to move in the city if you are staying in this hotel. However, if I have to write something not good about the hotel was the fact that rooms had doors to the next room. The guests next to us tried to opened the door at some point, which was a little bit scary. I would recommend this hotel

Reviewed February 04, 2019

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9.2
Exceptional
BumJin from South Korea
Business traveler
1 King Bed
Stayed 6 nights in June 2022

Great location. ”

center of downtown. Chinatown is 5mins on foot. wonderful staffs.

Reviewed July 12, 2022

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9.2
Exceptional
Michael from United States
Couple
1 King Bed ADA Shower
Stayed 6 nights in June 2019

Great location. Very large. ”

Adequate but small fitness center. Very busy.

Reviewed July 03, 2019

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8.8
Excellent
EUNJI from South Korea
Solo traveler
1 King Bed
Stayed 3 nights in May 2019

Excellent”

Very good location One of their front desk staff I disappointed in the way she act during check in. Except her, everybody was so nice and kind.

Reviewed May 11, 2019

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8.0
Excellent
Catherine from United Kingdom
Family with teens
2 Double Beds
Stayed 3 nights in August 2019

Great Location”

Whilst we couldn’t fault the location, staff, room styling, cleanliness etc the soundproofing between rooms is woefully inadequate. This was made worse in our room because there was an interconnecting door with the next room which meant we were disturbed by the sound of the guests in that room. On check out we discussed this with the manager who suggested that next time to request a room that didn’t have a interconnecting door!

Reviewed August 22, 2019

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8.4
Excellent
Juliana from Singapore
Family with young children
1 King Bed
Stayed 3 nights in December 2018

Nice Location; busy hotel”

The hotel is nicely located next to Union Square. Busy hotel as it was peak period; the staff missed out and totally ignored my question / request about my son birthday cake. It is just lack of personal touch.

Reviewed January 05, 2019

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