Grand Hyatt Singapore
King Economy Grand Hyatt Singapore
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Interior view Grand Hyatt Singapore
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8.7
Excellent
9.8% this month
/10
(1332 reviews)See what guests said
See map
9.3
Exceptional
Location rating score
Exceptional location - Inside city center
Parking
FREE
  • Brix30 m
  • Far East Plaza50 m
  • Sunny Books50 m
  • Mohan's Custom Tailors70 m
  • Exotic Tattoo70 m
  • DFS Galleria at Scotts Walk70 m
  • The Attic90 m
  • Pacific Plaza100 m
  • That CD Shop100 m
  • Cutis Medical Laser Clinics110 m
  • Free Wi-Fi

    Grand Hyatt Singapore

    10 Scotts Road, Orchard, Singapore, Singapore, 228211 - See map
    "Every staff was trained to greet visitors and offer assistance even when I was just sharing a lift or randomly passing by."
    remy - November 17, 2018
    Exceptional reputation
    Recommended by 91% of guests
    Excellent cleanliness
    8.9 rating for cleanliness
    • 270 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    • Hot tub

    This property is in high demand!

    Booked 55 times | 7 travelers are looking at this property right now

    Property ranking|Compared to 1,311 Singapore properties
    See all rankings
    Location score
    9.3/10
    Room comfort score
    8.8/10
    Couples review score
    8.8/10
    Room size
    64 sqm.
    Better than
    98
    %
    of Singapore properties
    Better than
    97
    %
    of Singapore properties
    Better than
    96
    %
    of Singapore properties
    Bigger than
    96
    %
    of Singapore properties
    Value for money8.0
    Location rating9.3
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport18.2 km

    Rooms available at Grand Hyatt Singapore

    8.8
    Excellent
    Room comfort & quality
    Club King
    Club King
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    1 King Bed
    1 King Bed
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Club Deluxe King Bed
    Club Deluxe King Bed
    ...
    • Room size: 54 m²/581 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Grand Suite King
    Grand Suite King
    ...
    • Room size: 83 m²/893 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    1 King Deluxe
    1 King Deluxe
    ...
    • Room size: 54 m²/581 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    2 Bedroom Deluxe
    2 Bedroom Deluxe
    ...
    • Room size: 72 m²/775 ft²
    • Garden view
    • 1 king bed & 2 single beds
    Enter dates to see prices
    2 Twin Club Access
    2 Twin Club Access
    ...
    • Room size: 54 m²/581 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Club Twin
    Club Twin
    ...
    • Room size: 45 m²/484 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Grand Corporate Suite
    Grand Corporate Suite
    ...
    • Room size: 128 m²/1378 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    2 Twin Beds
    2 Twin Beds
    ...
    • Room size: 42 m²/452 ft²
    • City view
    • 2 single beds
    Enter dates to see prices

    What people love about Grand Hyatt Singapore

    • 10.0
      Exceptional

      "We shall again choose Grand Hyatt for our next visit Singapore"

      THUY

      |

      January 25, 2018

    • 10.0
      Exceptional

      "We love staying here because they have international standard and are locating in shopping area."

      Korapat

      |

      August 21, 2018

    • 8.0
      Very good

      "Great rooms."

      Romi

      |

      November 2, 2018

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    More about Grand Hyatt Singapore

    More about Grand Hyatt Singapore

    8.0
    Very good

    "Rooms are nice and a good size."

    Zuraifah

    |

    December 29, 2018

    An overview

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    What they offer

    6.0
    Review score
    Staff 

    "Front office staff were good and check-in was fast, as well..."

    KAYJIN

    |

    January 8, 2019

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    L' Entrecote express
    60 m American, Steakhouse
    Cornery - the popcorn gallery
    100 m American, Asian, Contemporary
    Susan Chan Food
    110 m American
    Asian cuisine
    Asian cuisine
    StraitsKitchen
    10 m Asian, Chinese, Halal
    Oasis
    10 m Asian, Barbecue, International
    10 Scotts
    20 m Asian, Contemporary, European
    Chinese cuisine
    Chinese cuisine
    The 2nd Floor
    240 m Chinese
    Sergeant Hainanese Chicken Rice
    320 m Chinese
    The Magic of Chongqing Hot Pot
    590 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

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    Some helpful facts

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    Reviews of Grand Hyatt Singapore from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (1332)Booking.com Reviews (1793)
    8.7
    /
    10
    Excellent
    9.8% this month
    Cleanliness8.9
    Facilities8.8
    Location9.3
    Room comfort and quality8.8
    Service8.7
    Value for money8.0
    Rating
    9+ Exceptional (327)
    8-9 Excellent (161)
    7-8 Very Good (135)
    6-7 Good (42)
    <6 Below Expectation (45)
    Time of the year
    Mar - May (168)
    Jun - Aug (208)
    Sep - Nov (126)
    Dec - Feb (208)
    All guests (1332)
    All room types
    All languages

    Show reviews that mention 

    Showing 711 verified guest comments
    12345
    8.8
    Excellent
    Kiatkanid from Thailand
    Family with young children
    1 King Bed
    Stayed 3 nights in July 2019

    Great location, spacious rooms”

    The hotel was in a great location, lots of malls and food options in the area. In terms of getting around, the MRT was a 3 minute walk away, and with its location it was easy to grab a taxi to and from the hotel. The room was spacious and clean, had all the amenities and facilities one would need. Staff were responsive and service minded. Checking in and out was a breeze. Overall a very good experience.

    Reviewed July 22, 2019
    8.4
    Excellent
    Roslin from Singapore
    Family with young children
    1 King Bed
    Stayed 1 night in July 2019

    Great stay for families.”

    Good location and room is spacious. However, the room has a strong smell of damp towels upon check-in. Take a while to get over the smell.

    Reviewed July 22, 2019
    10.0
    Exceptional
    Hien from Vietnam
    Family with young children
    1 King Bed
    Stayed 2 nights in July 2019

    Great staffs”

    Great and helpful staffs; super nice location

    Reviewed July 25, 2019
    6.8
    Good
    BILLY from Malaysia
    Group
    1 King Deluxe
    Stayed 2 nights in July 2019

    Room is big and old”

    They do not provide extra bed and someone will have to sleep at the sofa

    Reviewed July 23, 2019
    10.0
    Exceptional
    Luka from Serbia
    Solo traveler
    1 King Bed
    Stayed 4 nights in June 2019

    Great value for money”

    The hotel is located right off Orchard Road, the main shopping district. The rooms are large and beautiful, with marble bathrooms. Housekeeping and service is excellent, while the pool area is very nice and gives a real sense of the tropics. For the rate, I would highly recommend this hotel. One of the best ones I've stayed in Singapore, and I have been to many.

    Reviewed June 23, 2019
    10.0
    Exceptional
    Fany from Indonesia
    Family with young children
    1 King Bed
    Stayed 3 nights in July 2019

    All is good”

    The hotel was near at mrt. I got bday present from grand hyatt, thank you for the present. The hotel staff is very nice. Will back for next trip when stay at singapore..

    Reviewed July 12, 2019
    10.0
    Exceptional
    Ain from Singapore
    Family with young children
    1 King Bed
    Stayed 1 night in March 2019

    Best place for staycation”

    Pros: Food was halal be it at Straits Kitchen or room service. Room was well maintained but look quite old and need to be revamped. Location is the best to access most of the shopping malls. My kids loves the hotel stay and food at Straits Kitchen. Cons: Waited quite long for prayer mat and clothes and then they said do not have enough due to VIPs taken all of it. Should stock up more next time.

    Reviewed March 19, 2019
    9.6
    Exceptional
    Siti from Singapore
    Couple
    1 King Bed
    Stayed 1 night in March 2019

    Awesome staycation”

    Check in was a breeze, the room was huge & clean..the toilet was magnificent and looked luxurious. Breakfast was nice. The pool was a great wit trees surrounding it. Thanks grand hyatt for a great stay. Will definitely come back!!

    Reviewed March 07, 2019
    9.2
    Exceptional
    Nur from Singapore
    Couple
    1 King Bed
    Stayed 2 nights in January 2019

    excellent stay”

    The room was big and spacious. Bed was super comfortable. Everything about the hotel was amazing except for housekeeping who kept waking us up early when we wanted to sleep in if she could clean the room.

    Reviewed January 29, 2019
    6.8
    Good
    BENG from Indonesia
    Couple
    1 King Bed
    Stayed 8 nights in June 2019

    One of the best location in Singapore”

    The best of this hotel is the Location. Anything else, rooms, cleanliness, comfort etcs just like other comparable hotels in Singapore, all OK nothing special. Plumbing, shower hot&cold water flow, toilet & shower glass door sometimes in some of the rooms got problem but still usable. For ladies maybe the lights are not bright enough for make up, especially in the Deluxe rooms not easy for older ladies to apply make up. Deluxe rooms also got more plumbing problems. The hotel is good to stay as long as the room rates are not getting higher, so that price-wise OK just for the sake of the good location.

    Reviewed June 13, 2019
    7.2
    Very good
    Xin from Australia
    Group
    2 Twin Beds
    Stayed 5 nights in May 2019

    Three rooms, had to move ”

    Booked 3 rooms (1 king, 1 twins and 1 king economy), requested one room with twin single beds, upon arrival they said there's no room available of that type, we booked the twin singles room via Agoda 6 months in advance! They apologised and provided a king room with roll away single bed. Then whilst all rooms were requested to be non smoking, the two rooms had a strong smell of cigarette smoke due to people smoking on the floor. They moved us up to another floor, upgrading the king economy room to be the on the same floor. However cigarette smoke came into our new room again so we moved to another room on the same floor on our second day. The latest room had ants on the desk but we were too tired to move again, so just kept our toddler food away from the desk. The buffet breakfast is good The hotel is conveniently located and the lobby and the facilities are great More attention to cleaning would as there was a stain on our doona, and there were some mould in sink in one of the rooms

    Reviewed June 03, 2019
    6.0
    Vanese from Singapore
    Business traveler
    King Economy
    Stayed 2 nights in May 2019

    Check in timing was delayed for hours”

    Was met with a situation as my business partner arrived later than expected. Both rooms were under his name. Hotel was very strict and inflexible. I requested to leave my ic and other details if needed just so my business partners can check in but they strongly denied. We left after an hour of waiting with no outcome Agoda customer service tried to call them but it took another hour for them to revert with some answers. They specially came to attend my wedding nearby and it was embarrassing to have this kind of testament from a 5 star hotel. First and last time choosing grand hyatt.

    Reviewed May 18, 2019
    6.0
    Vanese from Singapore
    Business traveler
    King Economy
    Stayed 2 nights in May 2019

    Bad experience”

    Was met with a situation as my business partner arrived later than expected. Both rooms were under his name. Hotel was very strict and inflexible. I requested to leave my ic and other details if needed just so my business partners can check in but they strongly denied. We left after an hour of waiting with no outcome Agoda customer service tried to call them but it took another hour for them to revert with some answers. They specially came to attend my wedding at a nearby hotel and it was embarrassing to have this kind of testament from a 5 star hotel. First and last time choosing grand hyatt.

    Reviewed May 18, 2019
    10.0
    Exceptional
    Elaine from Australia
    Solo traveler
    1 King Bed
    Stayed 2 nights in January 2019

    Lovely spacious hotel”

    Nice hotel , clean, large rooms The pool and spa was a lovely addition. Comfortable stay - room is definitely large enough for couple or family with young children. Good location - close to MRT stations and all the shops along Orchard Road.

    Reviewed May 14, 2019
    8.8
    Excellent
    imelda from Indonesia
    Family with young children
    1 King Bed
    Stayed 3 nights in December 2018

    my opinion”

    i think, it's quite far to find a food nearby. So, you have to walk for a couple minutes first to have meal. Although, the facilities inside the hotel is really great. They have all kind of sport place (like tennis,gym,swimming pool,etc)

    Reviewed January 04, 2019
    8.0
    Excellent
    Zuraifah from Malaysia
    Family with young children
    1 King Bed
    Stayed 3 nights in December 2018

    City Hotel”

    If you are looking for a hotel on Orchard, this could be the hotel for u. Walking distance to all major shopping mall on orchard Road. The front desk wasn’t helpful during our stay. We requested for a connecting room but they couldn’t provide us (due to the busy season, which is understandable) but when we requested for them to update us on availability, they failed to do so. We had to be separated during our 4 days stay which is unfortunate as we are a family with young children. Rooms are nice and a good size. Food is ok. It’s a long walk to the room too. I wasn’t too happy about that.

    Reviewed December 29, 2018
    8.8
    Excellent
    Cherries from Indonesia
    Family with young children
    1 King Bed
    Stayed 5 nights in December 2018

    Great hotel with awesome service”

    We really enjoyed our stay in the hotel. The room was very spacious. Bathroom was also very big. Housekeeping staff named mr jing tao was very friendly and helpful. We also love the fact the hotel was very quiet. Checking in and checking out were also handled very fast and smoothly. Will definitely come back when we visit sg nx time. Thank you

    Reviewed December 18, 2018
    8.4
    Excellent
    bruce from Vietnam
    Business traveler
    1 King Deluxe
    Stayed 1 night in October 2018

    Time for a few renovations”

    I have been staying at The Hyatt for nearly 15 years and the rooms although well maintained are getting old. With the room costs being at the high end, surely it's time to start spending on some makeovers?

    Reviewed October 07, 2018
    6.8
    Good
    Josephine from Malaysia
    Family with teens
    King Economy
    Stayed 3 nights in July 2019

    Very conveniences in the center of the city”

    Good

    Reviewed July 21, 2019
    9.2
    Exceptional
    Tania
    Family with teens
    2 Twin Beds
    Stayed 6 nights in July 2019

    Tania from Australia”

    just got back... loved Grand Hyatt... location is excellent.. pool is amazing and staff were fantastic... we were greeted by name on numerous occasions …. great dining options also... will be back

    Reviewed July 14, 2019
    12345
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    Grand Hyatt Singapore
    |Excellent 8.7
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    • Exceptional location
    • Orchard Road
    • Orchard MRT Station is within 0.28 km