Great room with thoughtful details”

I've stayed at a lot of hotels, and Grand Hyatt Taipei went to the top of my list for a hotel in an urban area. It's not considered "super fancy," but I can tell they paid a lot of attention into the details. The toilet is heated, there's a speaker in your bathroom to make sure you can still hear the TV, and on the bathroom wall hangs magnifying makeup mirror with lights. The room comes with a great seating area, and I could see the Taipei 101 tower from my window. I arrived at 10am, but staff could let me check into my room early, which was definitely rewarding after a red-eye flight.

An extraordinary hotel with great location in Taipei”

Grand Hyatt is a very famous 5 star hotel with great location in Taipei. Taipei 101 is connected on 2nd floor to hotel, really a good choice on rainy season. Stay for 4 nights and got the 18th floor. It was a nice and quiet room like we required. Although i got bug's bite problem on the 3rd day but the rooms service can manage it nice and quick so im thankfull for them. Breakfast was great but the staff do really need to handle guest with polite and care especially with guest that doesn't spoke chinese/mandarin. It's an expensive hotel compare to services but overall it's a best choice to stay.

Amazing stay”

Hotel is wonderful, much better than any other 5 star hotels in Taipei. Staff is amazing (esp lady Rudy&Ruby). We got complimentary early check in at 12pm, and even never requested for it, room on the high floor with very good view, super comfortable bed - even after check out we purchased their bed clothing at very reasonable price. Our trip was more than one week ago but we are still excited of it. Thank you Grand Hyatt.

Luxury, very convenient location and nice room”

It's Grand Hyatt, so, you cannot expect less. What we like most was the very convenient location. It locates right in front of 101 World Trade building. So, if you are looking for a place to stay during International New Year, where you can convenient watch firework from your window or from the entrance for hotel which is right in front of the firework building then this is the place. Other aspects are as excellent as Hyatt standards: room and amenity are luxury, nice, clean and cosy. The decoration is nice. Breakfast is superb as it's five star hotel :-)

Exceptional”

I stayed at Grand Hyatt Taipei for 2 nights. The location is superb, walking distance from Taipei 101 and connected to a few shopping malls. The Staff were very friendly and the room was fanrastic. Would definitely enjoy staying there again!

can't ask for more”

the hotel is well situated. it is modern and clean. the staff had been very attentive anticipating any service they can offer and yet not imposing. when we requested for something, someone was sent right away to ensure that we got what we wanted or needed. someone was there to assist us relating to the tour that was picking us up. since it was also raining, they offered the umbrellas for our protection even if we did not request. the best service though was the help we got from the concierge who made sure we got a confirmed flight after our scheduled flight was cancelled. on our own, we had a hard time reaching the airline to re-book. we were very thankful to find out that a confirmed flight for the three of us was done without any hassle. i will not hesitate to recommend staying at the grand hyatt. the service was impeccable.

“Wow Factor””

The front desk staff were tremendous - the best I’ve ever come across, courteous, professional and always going out of their way to help. Shelley in particular went the extra mile to help put my DIY Taipei tour schedule together. A really important thing to me especially when just arriving on an international flight is an early check in. So many hotels quibble about this and make you wait until the exact second the clock hits check in time. This was no problem at all for Hyatt and it proved to be the difference between a good stay and a great stay! I should also say a word for the housekeeping staff who called to fix things I didn’t even know were broken! Great outdoor swimming pool and location very handy for subway, shops and airport bus which stops right outside.

Great hotel but agoda had false marketing”

Ive been trying to contact Agoda regarding my book. I booked 2 rooms and spent more than $1000. The website said we had free breakfast. However, grand hyatt said its not included. I dont know how to complaint except thru this review. Ive been an agoda member more than 10 years, but this is the 1st time it happened. So disappointing.

good location, wish for better breakfast”

hotel was in great location nearby 101 taipei, and many shopping malls within walking distance. great variety of food at breakfast but we thought the taste could have been better for Grand hyatt standard.

Wonderful stay”

Our stay at Grand Hyatt Taipei was wonderful. Very friendly and helpful staff, wonderful atmosphere and great comfort. A bit pricey but definitely worth it.

Hyatt Hotel - excellent staff”

The staff at the Hyatt were perhaps the best we encountered during our three week tour of China and Taiwan. They went out of their way to help. The hotel was comfortable and had everything that we needed. I would go back to this hotel if I was ever in Taipei

Exceptional”

Grand Hyatt lived up to its reputation providing luxurious ambience. We booked this hotel particularly for the NYE fireworks and it does have a great location Staff was very helpful, and friendly as what is expected.

Kind people and nice location”

When I arrived in the hotel, the airbus 1960 dropped me in the right in front of the hotel. It was very convenient. workers were very kind to let me know where to registrate. the reception asked me first whether I want to check out late so they allow me to stay hotel until 2 pm. the breakfast was fantastic. the space is very spacious and kinds of menus were amazing including chinese, american, japanese, koreand and fancy bakeries. there was a coffee machine so I can use it as much as I want. the swimming pool was outside, there was no one using it so I use it alone in the morning around 10 am. the location is right near to taipei 101 and 101 station. this locations is a little far from those tourist places but it is good to have lunch or dinner in taipei 101 building

It was a great experience.”

It was our first time in Taipei and First time also in Grand Hyatt. Location wise 4/5, Near Taipei 101, Dining Experience at the Cafe 4/5, Facilities 5/5, my kids liked the pool area. Overall it was an amazing 4 nights experience. We’ll definite be back.

Great location and services”

The hotel is just next to Taipei 101 and very near to the MRT station. Walking distance to the upscale shopping area in Taipei. 10 to 15 minutes walk to the nearest night market where you can find the local food. The room is clean and large. Services from the staff are great too.

5-Star Experience”

The Grand Hyatt is a 5 star experience. Everything is set up to high standards...including the price tag. The room was a bit smaller than I thought it would be.

Vacation in Taipei”

The central location is the most attractive point for this hotel. Walking distance to iconic 101 tower and nearby shopping mall. I would recommend to those whose wanna stay surrounding the mall, enjoy the shopping trip in taipei. A bit pricey but definitely worth the price, what u pay is what u get.

Excellent choice”

Overall, my experience at Hyatt was fantastic-my room was large (but we were upgraded to a premium room). Everything went well- check in & check out was fast and efficient. The location was good and the surrounding quiet. It was near to the metro stop.

Great accommodation”

I celebrated my birthday in this hotel and the staff was thoughtful enough to notice my birthday on my passport and was so kind to give us a room with the best view of taipei 101. They even sent a birthday cake for me. The buffet breakfast was also fantastic.

Great location”

The Hotel’s location is prime for someone visiting Taipei for the first time. Easy access to sights, public transport, shopping etc. The staff are very helpful and go out of their way. Was pleasantly surprised to see Indian selections at the breakfast buffet. Only grouse I have was that I was sold the Room with the Taipei 101 view for extra, but wasn’t warned that the view wasn’t that great from that side of the building (room 1936).