Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Stay for free if using existing bedding.Baby cot/crib available upon request
Stay for free if using existing bedding.If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Destination fee includes for long stay:
10% off Old Town Trolley Tours Silver Pass
Discounted luxury town car transportation to Union Station, Reagan National Airport, Dulles International Airport and BWI Airport (discounts between USD 31 and USD 65 per normal fare)
Over USD 70 discount on a two-hour private sedan tour of monuments and memorials including the White House and Capitol Building, round trip to the hotel
15% off guided bike and Segway tours with Bike and Roll
Preloaded Metro Card (USD 3 credit). Access to Metro Center Station via lobby.
Washingtonian Magazine
Boarding Pass Printing
USD 10 daily food and beverage credit (excluding alcohol, tax, service charge and gratuity) for breakfast, lunch and dinner periods in Cure Bar & Bistro, Cabinet Restaurant, and in-room meal delivery
Premium High Speed Internet
Google Chromecast ready guest rooms
Two (2) bottles of water daily
Access to digital publications via PressReader
Luggage handling / storage
Local & domestic long distance phone calls
Healthy snacks in Lobby and Fitness Center
24-hour access to Fitness Center
Daily news
Beginning June 1, 2019, a destination fee of USD 20 plus tax will be applied to each night of your stay. For short stays, this fee includes: One (1) pre-loaded Metro Card, 10% off Old Town Trolley Tours, USD 10 food and beverage credit daily.
In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information.
In response to the Coronavirus (COVID-19), all guests are required to wear a face covering in all public spaces and indoor common areas.
Great hotel Great Location”
Rooms are not very spacious but ok. The room service was great. It is exactly at DOWNTOWN DC. walking distance to Chinatown. The hotel might want to consider having a kettle in the room / upon request for guests who have infant with them it will be easier rather than ordering hot water from room service
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Awsome stay”
We stayed as a couple for four nights and had an awsome stay. The staff are wonderful - helpful and very courteous. The breakfast buffet is a treat. The location is so central close to the National Mall and everything else. I would strongly recommend staying here.
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Wonderful stay”
Wonderful stay, excellent location and service. Awesome staff! Hotel in pristine condition, constantly cleaning and sanitation. Valet parking was expensive but expected for DC
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Excellent hotel and facilities ”
Excellent location and service. Just wishing coffee facilities inside the room where upgraded.
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Amazing hotel, amazing location, extremely comfortable. ”
One word.... amazing
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Great Place and prime location”
This was a great stay in our 1st time in DC and the hotel was very accommodating from check in to check out. Only thing we wish they had was a pool but regardless great stay
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Only disappointment.....”
The staff was wonderful, the room was clean and comfortable, the view of the courtyard was fun. It was nice to have a Starbucks in the lobby and the gift shops provided enough for a casual sightseer. The location was terrific to all the government sights and the restaurant was very adequate. However, the “pool” was closed a year ago even though it showed up as an amenity on the website I used to book the room.
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Destination fees”
You will be charged a $23.00 per day fee for amenities we did not use except four bottles of water. We were even charged the day we left by noon time. Caution, to receive the $10.00 meal credit you MUST charge to room or they will not honor it. I paid cash twice and was not given the $20. 00 credit! I was never told it a $10.00 meal credit PER DAY or I would have charged all three of my hotel meals!! These fees are ridiculous and should I visit again will look for a hotel that does not charge you for amenities you do not utilize! Also check your invoice before checking out because they tried to charge me a laundry fee which was not mine.
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Exceptional”
Wonderful hotel!
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Excellent”
The food was amazing and the staff was very friendly and helpful! However, the rooms were average and the room i stayed in, the bathroom door needed to be repainted. Also, the room didn't have a microwave for me to warm up my food.
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Very pleasant stay”
My first visit to this hotel & I was made to feel very comfortable & cosy. No complains at all . The real bonus is the location. Very pleasing staff. All my needs were accommodated. Thank you!
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Very Nice Hotel Great location”
Everything was good except I was a bit shocked at the Resort fee required and the $20 per day for water and other items which where discounts that we did not use...why not just charge and extra $20 in the price and provide water and other discounts that most other hotels provide included. As an Australian with the dollar as it is we paid $32 AUS extra per day for what?
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Nice”
No complaints during this short trip
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Not so Grand”
Filthy corridors, dusty rooms,. We were rushed through reception. No explanation by staff of facilities or breakfast times. They did not explain that we was entiled to the hyatt reward scheme which would have given us additional benefits. Oveall a poor experince
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Worst customer service l ever had.”
Grandness of the hotel. I stayed in the hotel for four nights. The fridge in the room was not in working order, no microwave, and l requested for these two items. Two days after my arrival with my daughter, left the hotel to visit her college campus/sight seeing. When l returned to my hotel room it was not clean (bedsheets not changed, trash not taken out, and bathroom towels not refilled/used towels on the floor where l left them at. Upon returning to my room, for two hours l called housekeeping repeatedly to get someone to come clean my room, but l was ignored. I heard the housekeeping chart moving outside my door. I opened my door, thinking finally someone is here to help me. To my surprise, the cleaning lady when l asked her, if she was there to clean my room. Replied, "let me check if your room is on my list." Then she looked and s, "your room is not on my list so call them again" and she left. At this point, l grabbed my bag and went downstairs to speak to someone in management.
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It was an excellent experience. The front desk was exceedingly helpful and friendly. ”
The accommodations and service were both outstanding. The front desk person who assisted us (Rachel) was very friendly and helpful and made our experience very enjoyable. The bistro’s breakfast was very good. I would highly recommend the Grand Hyatt in (Wash DC)and going forward, I will look to stay there on business and personal trips.
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Good place”
Overall, this hotel was good to stay several days. It was quiet and can take a rest without disturbance. However, there was no body wash, just soap and I could smell some funky from blanket on the bed. But, location was really great! I will revisit this place if I go Washington DC again in future.
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Excellent location”
The hotel is directly accessible via the Metro and located just a block away from Metro Center Metro Station. It is also within 10 - 20 minutes walk to the National Mall and Chinatown. The room, which I stayed in, was clean. I ordered a lasagna and cheese cake through room serve and they were delicious. The staff were friendly and knowledgeable. I really liked that they provided drinking water from a dispenser at the lobby. Although the room had a coffee maker, I wished they provided a kettle in the room to boil water for non-coffee beverages. The lifts were a little slow and the lobby was under construction when I was there. I would certainly stay in the hotel if I visited again.
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Great location for all major sights & transport”
Loved this hotel! Central location for National Mall, Georgetown, shopping & eating. Very comfortable room with 2 lovely big beds. Access to Metro direct from hotel. Gym & pool available but we didn't get round to trying them .. too busy walking our socks off through the beautiful city of DC
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Great hotel”
Stayed here for 2 nights. Arrived around 6pm. Checked in and out was fast. Excellent service. Room is big enough. Complete amenities. They have umbrella, toothbrush and etc. There’s a Starbucks at the lobby of the hotel. Definitely will recommend the hotel to everyone.
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