Good6.7
Based on578reviews
Grand Inn Come Hotel
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7.4 Very good location
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7.4Location
  • Free Wi-Fi in all rooms

  • Hot tub

  • Air conditioning

  • Daily housekeeping

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Nearest essentials

  • Airports
    • 2.6 km
    • Suvarnabhumi International Airport (BKK)
    • 29 km
    • Don Mueang International Airport (DMK)
  • Bus and rail stations
    • 2.7 km
    • Airport Rail Link Suvarnabhumi Station
    • 4.7 km
    • Ladkrabang Railway Station
  • Hospital or clinic
    • 1.8 km
    • Bang Na Hospital
  • Pharmacy
    • 7 km
    • BB Plus Pharmacy
  • Convenience store
    • on site
  • Cash withdrawal
    • 40 m
    • ATM

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Verified traveler reviews

Agoda Reviews (578)
Booking.com Reviews (119)

4.7

Filter by traveler type
  • Cleanliness 6.5
  • Facilities 6.1
  • Location 7.4
  • Room comfort and quality 6.7
  • Service 7.0
  • Value for money 6.7
  • Cleanliness 6.1
  • Facilities 5.1
  • Location 6.8
  • Room comfort and quality 6.2
  • Service 6.4
  • Value for money 6.3
  • Cleanliness 6.5
  • Facilities 5.6
  • Location 7.3
  • Room comfort and quality 6.7
  • Service 6.9
  • Value for money 6.6
Very good
  • Cleanliness 6.7
  • Facilities 6.9
  • Location 7.9
  • Room comfort and quality 7.0
  • Service 7.3
  • Value for money 7.0
  • Cleanliness 6.9
  • Facilities 6.7
  • Location 7.1
  • Room comfort and quality 6.9
  • Service 7.2
  • Value for money 6.8
  • Cleanliness 6.6
  • Facilities 6.3
  • Location 7.5
  • Room comfort and quality 7.3
  • Service 7.0
  • Value for money 7.0
  • Cleanliness 7.1
  • Facilities 7.0
  • Location 7.6
  • Room comfort and quality 6.4
  • Service 7.2
  • Value for money 6.3
Provided by verified guests of Agoda
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Room type
  • Standard Twin Room Only
  • Superior
  • Deluxe Airport View
  • Executive Superior
  • Grand Suite - Plus 2 way Airport Transfer
  • Executive Suite
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5.6
Sai from United Kingdom
Couple
Superior
Stayed 1 night in June 2016
Above average”
Hotel is far away from main tourist area, but close to airport if require a nights stay for ealry next day departure. Hotel getting old, but has very large rooms, but prices are a bit dear.
Reviewed May 17, 2017
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6.0
Thomas from Australia
Business traveler
Executive Superior
Stayed 1 night in April 2017
Above average”
This hotel is very tired and old and does not represent value for money at all. The rooms were bland and tired. The bathroom water ran hot and cold; it was not consistent. The basin would not even provide hot water. Definitely will not be staying at this hotel again.
Reviewed April 11, 2017
Dear Thomas, Thank you for your staying with us during your valued time moment in Thailand. Regarding to your feedback that we do apologize for your inconvenience and your valuable comment is highly supporting us for further improvement in our standards. However, we thank you once again for visiting us and we look forward to welcoming you again in the next future. Yours Sincerely, Suphawat Khats
Responded May 09, 2017
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6.0
Olli-Pekka from Finland
Couple
Superior
Stayed 1 night in March 2017
One night stay”
Hotel has seen its best days in 90's. Gym was new and good. Breakfast was not ready at 06:00 when we went there. Staff forgot to order our shuttle service to airport at 0630 even if we told them when we arrived. Driver was late but did his job excellent. Lot of noise from the 4-lanes road.
Reviewed March 20, 2017
Dear Sir, Thank you for your last visited to our hotel. We have to apologize for any inconvenience occured. Hope to serve your and your family on your next visit. Best Regards, Wanna F.
Responded May 08, 2017
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6.8
Christine from United Kingdom
Couple
Superior
Stayed 1 night in March 2017
Good”
Hotel is convenient if waiting for an early flight. However, it did advertised free shuttle pick up and we had to pay for transportation so be aware of this. Also it advised only 1.5km away from airport. It is a little further than that when you are driving on the roads but would be as the crow flies.
Reviewed March 13, 2017
Dear Christine, Greetings from Grand Inn Come Hotel. We thank you very much for visiting our property during your connecting flight at Suvarnabhumi Airport. Regarding to your feedback as the free shuttle service that it is subject to package you have booked throughout. For our guests convenience in an excluding of transportation , the guest can be paid for the additional fees upon arrival or departure at hotel directly. Once again, our hotel is located on the main road where is so many vehicles in operation however we do take care of our customer safety and always driving carefully until the destination with safe. On behalf of our staff wish you a pleasant stay with us and we look forward to welcoming you again in the future. Best regards, Suphawat Khats
Responded May 09, 2017
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8.0
Garath from United Kingdom
Group
Grand Suite - Plus 2 way Airport Transfer
Stayed 1 night in March 2017
Room was great for three adults. The breakfast was very disappointing. ”
The pool didn't open until 10am - useless for tourists.
Reviewed March 13, 2017
Dear Garath, Warm greetings from Grand Inn Come Hotel. We thank you very much for your feedback and we are so happy that you have comfortable with our room for three adults during stay with us. As well as we would do apologize for your inconvenience with out Breakfast service and the swimming pool time doesn't suitable throughout. All of your comments are highly supporting us to improve our services and we hope that all of our staff will be welcoming you back in a very day. Best regards, Suphawat Khats
Responded May 09, 2017
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2.8
Ethan from United States
Business traveler
Superior
Stayed 1 night in February 2017
Never stay twice”
Really awful. First, I called the day before to arrange pickup, they said they'd be waiting at the airport at 4:00 pm at the baggage exit with my name on a sign. No show. I called the hotel and they said they only send the van now which took 45 minutes. The van's AC was broken :-( The staff simply lied about pickup which was included in the price. On arrival I found a hotel oriented to Chinese tour buses, and sitting right on top of a busy highway. The windows were old and poor quality and the sound of trucks and buses made it impossible to sleep. I travel through Bangkok all the time and this is the worst value hotel I've stayed in as long as I can remember.
Reviewed February 28, 2017
Dear Ethan, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had an inconvenience experience on our property, services and appreciate your valuable feedback throughout. However, our comment is always supporting our hotel for better improvement accordingly. Thank you once again for your review and for your patronage. With kindest regards, The management team Grand Inn Come Hotel
Responded May 12, 2017
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4.8
Yu-Chung from Taiwan
Business traveler
Superior
Stayed 1 night in February 2017
Plain”
Bad bathtub, can't be used. Bed not soft. Window can't be opened. Poor performance of staff and transportation is late.
Reviewed February 13, 2017
Dear Yu Chung Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had an inconvenience experience on our property and appreciate your valuable feedback throughout. However, our comment is always supporting our hotel for better improvement accordingly. Thank you once again for your review and for your patronage. With kindest regards, The management team Grand Inn Come Hotel
Responded May 12, 2017
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2.8
Ilja from Germany
Business traveler
Superior
Stayed 1 night in February 2017
Bad service and totaly overpromised pn rooms”
This is a soviet stule building with no pr bad service and literally 0 hotel ambience. The pickup that was promised was not organized.
Reviewed February 03, 2017
Dear Ilja, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had an inconvenience experience on our property and appreciate your valuable feedback throughout. However, our comment is always supporting our hotel for better improvement accordingly. Thank you once again for your review and for your patronage. With kindest regards, The management team Grand Inn Come Hotel
Responded May 12, 2017
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6.0
thidarat from Thailand
Couple
Executive Superior
Stayed 1 night in January 2017
Old needs lots of maintenance”
The hotel situated on a busy and noisy road. Breakfast was not great for foreigner.
Reviewed January 27, 2017
Dear Thidarat, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had an inconvenience experience on our property and appreciate your valuable feedback throughout. However, our comment is always supporting our hotel for better improvement accordingly. Thank you once again for your review and for your patronage. With kindest regards, The management team Grand Inn Come Hotel
Responded May 12, 2017
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4.4
DAVID from Australia
Couple
Executive Suite
Stayed 1 night in January 2017
Very disappointed ”
We ask for a 5 star hotel and paid 5 star price to get a 1 star experience. I am well travelled and I have stayed in many hotels around the world. This one would rank in the bottom 10%. Many issues that you could forgive, if the owners do not have the money to fix, toilet not working, shower hot then cold, wifi drops out but you cannot forgive things that are easy to achieve, like cleanliness, no shampoo in bathroom, no toilet paper and clean sheets. Hotel very old and run down and pictures on the web are false advertising. Could not recommend even to someone I dislike.
Reviewed January 24, 2017
Dear David, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had an inconvenience experience on our property and appreciate your valuable feedback throughout. However, our comment is always supporting our hotel for better improvement accordingly. Thank you once again for your review and for your patronage. With kindest regards, The management team Grand Inn Come Hotel
Responded May 12, 2017
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