16 Dec 2018
Sunday
17 Dec 2018
Monday
2 adults
1 room
8.0
Very good"It''s a comfortable budget hotel in a convenient location."
Kamariah
|
April 5, 2016
See map
Very good
Location
7.4
Removed from saved list
What guests are saying:
the room is clean and comfortable
Great location, because i am going to hospital with my Mom , and have a great restaurant beside the hotel
All good except wifi. Doesn't work at all for all 3 ssid network :(
Location was good,near to the hospital n bus stop.easy to find restaurant n wet market was so close to the hotel
Grand Inn suitable for my family to go to the hospital close to this hotel.
this hotel is nearby with intereting place, you don't have to worry about your car because there got a guard at the car parking and the facilities is value for money. it's suitable for those who want to travel with low budget and being comfortable at the same time
I really love to stay at this hotel thanks
Long wait for the room to be ready, other than that everything was great, the air-cond was cool, shower had good water pressure, uses a famous water filter too
Bilik.memuaskan
Grand Inn Hotel
- 400 meters from city center
-
What's nearby?
From 873 reviewsSee what guests said
6.8
/
10
Recommended by 80% of guests
| Value for money | 7.3 |
| Location rating | 7.4 |
| Nearest airport | Penang International Airport (PEN) |
| Distance to airport | 14.3 km |
Free Wi-Fi in all rooms!
Air conditioning
Laundry service
Elevator
Room choices
This property is in high demand!Last booked 2 hours ago
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Standard Quad
...
- Room size: 16 m²/172 ft²
- City view
- 2 double beds and 2 queen b...
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Standard Double
...
- Room size: 13 m²/140 ft²
- No Windows view
- 1 double bed
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Standard Twin
...
- Room size: 13 m²/140 ft²
- City view
- 2 single beds
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Standard One Single Bed
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Triple Room
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Double Standard Room
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Standard Quadruple Room
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Room Economy
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Double Two Double Beds
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Standard Room, 2 Queen beds
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Have a question for Grand Inn Hotel?
What people love about the property
- 6.4Good
"Near the city, clean, water provided and nice staff"
Soon H.
|
May 28, 2017
- 7.2Very good
"Noice, Staff Good"
Hendratono
|
September 22, 2016
- 9.2Exceptional
"The room is clean, easy to reach the hotel & strategic location"
Shahrizah
|
February 11, 2016
Compare to other recommended properties
 Grand Inn Hotel | Best value!  |  |  | |
| Guest rating | Good 873 reviews 6.8 Location 7.4 | Very good 2601 reviews 7.8 Location 8.4 | Very good 1020 reviews 7.7 Location 8.5 | Very good 1937 reviews 7.8 Location 7.8 |
| Neighborhood | Georgetown | Georgetown | Georgetown | Georgetown |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
10.0
Exceptional"Disabled parking and helpful and friendly staff"
Ho
|
May 3, 2018
An overview
Well-positioned in Georgetown, Grand Inn Hotel is the ideal point of departure for your excursions in Penang. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Loh Guan Lye Hospital, Floating Mosque, Loh Guan Lye Specialist Centre.
Grand Inn Hotel offers impeccable service and all the essential amenities to invigorate travelers. Free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, car park are just a few of the facilities that set Grand Inn Hotel apart from other hotels in the city.
Grand Inn Hotel is home to 48 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, complimentary instant coffee, complimentary tea, linens, mirror. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Grand Inn Hotel hits the spot in many ways.
Grand Inn Hotel offers impeccable service and all the essential amenities to invigorate travelers. Free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, car park are just a few of the facilities that set Grand Inn Hotel apart from other hotels in the city.
Grand Inn Hotel is home to 48 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, complimentary instant coffee, complimentary tea, linens, mirror. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Grand Inn Hotel hits the spot in many ways.
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Nearest essentials
Airports
Penang International Airport (PEN)
14.3 km
27 minutes
Sultan Abdul Halim Airport (AOR)
86.6 km
Public transportation
Komtar Bus Terminal
1.4 km
Pengkalan Raja Tun Uda Bus Terminal
2.7 km
Hospital or clinic
Loh Guan Lye Hospital
130 m
Shopping
Gurney Plaza
2.3 km
Convenience store
7 Eleven
600 m
Cash withdrawal
ATM
430 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer
8.0
Very good"Good place and quiet"
Rafee
|
March 20, 2018
Languages spoken
- English
- Chinese [Mandarin]
- Malay
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Tours
Services and conveniences
- Laundry service
- Luggage storage
- Smoking area
For the kids
- Family room
Access
- Elevator
- Pets allowed
- Front desk [24-hour]
- Wheelchair accessible
Getting around
- Car park [on-site]
- Shuttle service
Available in all rooms
- Air conditioning
- Linens
- Telephone
- Carpeting
- Mirror
- Toiletries
- Desk
- Non-smoking
- Wake-up service
- Free bottled water
- Satellite/cable channels
- Wi-Fi [free]
- Free instant coffee
- Shower
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What's nearby
Most popular landmarks
- Gurney Drive - 1.51 km
- The Camera Museum - 1.93 km
- Khoo Kongsi - 2.12 km
- Gurney Plaza - 2.28 km
- Penang Peranakan Mansion - 2.59 km
- Penang Hill - 3.81 km
- Kek Lok Si Temple - 5.47 km
- Penang Bridge - 7.87 km
- Penang National Park - 11.22 km
- Escape Adventureplay Theme Park - 11.91 km
Closest landmarks
- Floating Mosque - 130 m
- Loh Guan Lye Specialist Centre - 180 m
- Penang First Assembly of God - 220 m
- George Town - 250 m
- Ghee Hiang - 400 m
- The Church in Penang - 410 m
- Penang Buddhist Association temple - 450 m
- Cantonese Methodist Church - 470 m
- KDU College Penang - 480 m
- The One Academy Penang - 560 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-1 year(s) | Stay for free if using existing bedding. Baby cot/crib may be requested directly from the property. |
Children 2-11 year(s) | Must use an extra bed Extra beds may be requested directly from the property; additional charges may apply |
Guests 12 years and older are considered as adults | Extra beds may be requested directly from the property; additional charges may apply |
Others
- Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
- When booking more than 5 rooms, different policies and additional supplements may apply.
Extra beds are dependent on the room you choose. Please ask the property for more details.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 12:00 PM
The property
Number of rooms : 48
Year property opened: 2012
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Announcements
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
Real reviews from real guests
Agoda Reviews (873)Booking.com Reviews (463)
6.8
/
10
Good
Provided by verified guests of 
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All guests (873)
All room types
Showing 678 verified guest comments
12345
5.2
Su from Malaysia
Family with young children
Standard Double
Stayed 1 night in December 2018
Above average”
The air conditioning is leaking.. calling the reception to report this matter, has been waiting for 15 min & no technician is coming. Call the reception for 2nd time then only the techinician come. They didnt changed the room for us immediately, but let us waiting for the techinician to fix the air conditioning. Furthermore we request for Double bed, but the staff makes a misten given to us single bed.
Reviewed December 13, 2018
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6.8
Good
Soon from Malaysia
Family with teens
Standard Quad
Stayed 2 nights in November 2018
Good location”
Reasonable facility and hotel service for this price. This hotel is located near various tourist hot spots provided that you are driving. The staff are friendly too.
My main issue with is hotel is the room AC dint work at all, they apologized (friendly) and sent a maintenance worker to troubleshot the issue. But all he did was clean the ac filter which was clean at the first place. I requested to change room but they told me the hotel was fully booked that day. So... i have to sleep in a quad room for 1 night without ac. When i requested to change room the next day, they told us we have to return the keycard first before issuing a new one therefore causing the trouble of taking all luggage with us while they process for a new room. Well, your millage may vary since i dun think all ac in this hotel are faulty *I hope.
Reviewed November 20, 2018
Dear Soon,
Thank you for your review and we appreciate your feedback and detailed comment. Kindly be advised that on particular day our technician were on leave and we were left with a trainee technician. As such, he was not really equipped to handle this problem. We apologized that this events has unfolded during your stay and we will make sure that this thing would not happened again. Usually we will provide a room cooler for the guest if the air-conditioned problem were unable to be solved. It is true that this is a rare ocassion and we will ensure that air-conditioned unit will be fully service upon receiving your complaint.
Regards.
Anhar / Front Office
Responded November 23, 2018
Grand Inn Hotel
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8.0
Excellent
Nizam from Malaysia
Couple
Standard Twin
Stayed 1 night in June 2018
soap is less than just a book soap”
Should be the hotel must give extra soap like body soap and shampoo..one more o went to many hotels that provide mineral water but this hotel not provided..we must buy it..mineral water only RM 1.50..WHY NOT,HOTEL JUST GIVE FREE !!!!
Reviewed July 01, 2018
Dear Nizam,
Thank you for your review and we appreciate your feedback very much. Kindly be advised that we do provide extra body soap and shampoo if the guest require it and you may request from our Housekeeping Department or Front Office which is available 24/7 to assist you on this matters. Have you approached our Front Office Staff to inform us about this? It is true that we do not provide mineral water in the room as we have provided a BETTER alternative which is filtered water dispenser at every floor which is available 24/7 to every guest free of charge. We have also provided a water jug in the room so as to facilitate the guest in bringing the water back to their room. We regret that this matter has been escalated without giving us the chance to rectify the situation or provide you with a solution. However, we hope that this matter does not deter you from staying with us again in the future and we look forward to have you again with us soon. Anhar / Front Office.
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Grand Inn Hotel
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8.0
Excellent
Juliany from Malaysia
Couple
Standard Double
Stayed 3 nights in October 2018
Good location and value for money”
Staffs are friendly, location is good.. 10-15 mins walk to komtar. Or there is free shuttle bus that will pass by komtar.. you can wait from bus stop opposite of the hotel. Room is spacious, cleanliness is good.. and they clean the room every day.
Reviewed October 28, 2018
Dear Juliana,
Thank you for your review and we truly appreciate your feedback. We look forward to have you again as our guest here at Grand Inn Macalister.
Regards
Anhar / Front Office
Responded November 23, 2018
Grand Inn Hotel
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8.8
Excellent
Anis from Malaysia
Group
Standard Quad
Stayed 1 night in October 2018
Great”
It is a good budget hotel which feel comfortable to sleep in and to relax before or after your agenda trip. The television channel help you to feel more awesome! Toilet is clean and the view is quite good.
Reviewed October 22, 2018
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3.6
NURUL from Malaysia
Group
Standard Double
Stayed 1 night in October 2018
Wrong choice ! ”
Everything you need to pay for tax ! Receptionist not friendly . Asking too much for deposit . Hotel murah je pun . Shampoo , conditioning, showel gel 3 in 1 , coffee packet ? 3 in1 only for 3 packet 😪 . Cheap pillow not comfortable at all . Not worth it . My first time review such a bad hotel .
Reviewed October 15, 2018
Dear Nurul.
Thank you for your review and we appreciate your feedback. We regret that you feel that 'everything you need to pay for tax' since this ruling were not from us but from our ruling government. As a business entity we are required by law to charge relevant taxes for all our products and services. All our customers were required to place a RM50/- deposit which will be returned upon check-out. I'm sure that a small amount of deposit is a small amount compared to other hotel establishment. Kindly also be advised that if you feel that the amenities were too little, you are welcome to ask from our Front Office Department of Housekeeping Department which is available 24/7. In addition your may request extra pillow if you feel that the current one you having is not sufficient. Have you approached our staff to voice your concerns? We would truly appreciate if you had come to us to voice your concern instead of here the booking portal.
Regards
Anhar / Front Office
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Grand Inn Hotel
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8.8
Excellent
Danica from Philippines
Group
Standard Quad
Stayed 1 night in May 2018
Better than what we expected (from the value of our money) :)”
It’s really cheap, but we got a good rest and stay here.
The staff is very accommodating, we really appreciate the help of that guy whom I forgot the name. He helped us get our Ringgits and suggested us places to go to.
Location is not an issue because everywhere is accessible via Grab. Hehe
Reviewed June 17, 2018
Dear Danica,
Thank you for your review and we are happy that our staff has performed up to your expectations. We hope to see you again soon! Anhar / Front Office
Responded June 23, 2018
Grand Inn Hotel
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7.6
Very good
Handry from Indonesia
Couple
Standard Double
Stayed 2 nights in November 2018
The toilet have a big hole on the sky”
Just repair to make it more comfy
Reviewed December 01, 2018
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10.0
Exceptional
viviana from Malaysia
Group
Standard Quad
Stayed 3 nights in July 2018
good location ”
the location is close to the city center that one can walk or use the bus stop in front if the location. there's a convenience store nearby and a pharmacy. basic facilities which is enough to stay comfortably.
Reviewed July 15, 2018
Dear Viviana,
Thank you for your review and we appreciate your feedback very much. We look forward to have you again at our hotel soon. Anhar / Front Office
Responded July 19, 2018
Grand Inn Hotel
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9.2
Exceptional
Ruban from Malaysia
Family with teens
Standard Quad
Stayed 2 nights in September 2018
Good ”
- friendly staff
- hotel located at centre of the city, easy to go anywhere
- near to local food stalls
- facilities can be improve.
Overall good👍🏻
Reviewed September 18, 2018
Dear Ruban,
Thank you for your reviews and we appreciate your feedback. We look forward to have you again at our hotel soon. Regards. Anhar / Front Office
Responded September 30, 2018
Grand Inn Hotel
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9.3
Exceptional
FEI from Malaysia
Family with teens
Standard Double
Stayed 3 nights in December 2013
Overall good ”
Comfort bed, friendly staff, locate to hospital
- WIFI very weak which I unable to connect
- Big shower room and comfort bed
- Sound proofing very bad, you can clearly hear what's next door conversation (and it is so loud during midnight)
- Lack of power plug , whole room only got 2
- There are some local food located nearby
Reviewed December 12, 2013
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4.4
Mohd from Malaysia
Couple
Standard Twin
Stayed 1 night in December 2018
Average budget hotel”
Room with dirty carpet and dust. Plug only have 1 and located very far from bed area.
Reviewed December 03, 2018
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8.0
Excellent
Yee from Malaysia
Couple
Standard Double
Stayed 2 nights in July 2018
Good”
Good
Reviewed November 30, 2018
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10.0
Exceptional
nur from Malaysia
Group
Standard Quad
Stayed 2 nights in February 2018
Comfortable, clean, friendly services”
Did not expect more after i book this place. But this place really exceed my expectations. The room was quite big, comfortable, and secure. The toilets was clean and all perfect. Really recommended this place!! 💖 easy to park your car 🚗
Reviewed February 15, 2018
Thank you for your review Nur. We look forward to have you as our esteemed guest at our hotel very soon. Anhar / Front Office
Responded February 20, 2018
Grand Inn Hotel
1 traveler found this review helpful. Did you?|
2.8
Yap from Malaysia
Couple
Standard Double
Stayed 2 nights in February 2018
lice on bed, not functioning toilet”
Check in was quite fast, then we get to our room. After rest awhile, we start to feel itchiness and pain, then only notice there are lice on bed.
Reception just feels it is normal, and said.. Oh.. Lice.. Nevermind, change another room. I was wonder what is the attitude there. Not even said sorry to customer. After change a new room, the water heater is not functioning well. Toilet cannot be flush. Call maintenance also no one bother settle. Keep delay said later later later. Until the next day, we are staying for 2 days, only able to fix it.
Overall, I won't come back again due to bad service and I really don't want to get bite by lice again. The location still okay, car park is limited. Don't have Sound proof system, can hear a lot of noise in the morning or night, or when someone talking very loud next to your room.
Reviewed February 11, 2018
1 traveler found this review helpful. Did you?|
6.4
Good
Chai from Malaysia
Solo traveler
Standard Double
Stayed 1 night in October 2018
just nice and clean”
Just nice for a short stay , simple room
Reviewed November 12, 2018
Dear Chai,
Thank you for your review and we truly appreciate your feedback. We look forward to have you again as our guest here at Grand Inn Macalister.
Regards
Anhar / Front Office
Responded November 23, 2018
Grand Inn Hotel
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8.0
Excellent
Chin from Malaysia
Couple
Standard Double
Stayed 1 night in August 2018
Clean & convenient hotel”
We shall come back again, good & value for money!
Reviewed August 27, 2018
Dear Chin,
Thank you for your review and we look forward to have you again at our hotel soon. Anhar / Front Office
Responded September 11, 2018
Grand Inn Hotel
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8.0
Excellent
Chin from Malaysia
Couple
Standard Double
Stayed 1 night in June 2018
Very clean & nice hotel!”
Value for money, centralized location, clean & suitable for leisure/business, short or long term stay! The only limitation is the parking space. Other than that, everything seems good.
Reviewed July 02, 2018
Dear Chin,
Thank you for your review and we look forward to have you again at our hotel very soon. Anhar / Front Office
Responded July 06, 2018
Grand Inn Hotel
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8.0
Excellent
Herlina from Indonesia
Couple
Standard Quad
Stayed 2 nights in June 2018
good stay”
have good servise
Reviewed June 26, 2018
Dear Herlina,
Thank you for your review. We look forward to have you again at our hotel soon. Have a nice day!
Anhar / Front Office
Responded June 27, 2018
Grand Inn Hotel
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8.4
Excellent
Neva from Malaysia
Family with teens
Standard Quad
Stayed 1 night in July 2018
Location is good”
Exactly opposite to the Loh Guan Lye Hospital.
So it's very convenience for you if planning to visit the hospital.
Reviewed October 08, 2018
Dear Neva
Thank you for your review and we truly appreciate your feedback. It is true that we were only walking distance to Loh Guan Lye Hospital and most of our guests were patron of several private and government hospital around these areas which is also quite nearby. Do visit us should you require visitation to the doctor for your health concerns.
Regards
Anhar / Front Office
Responded November 23, 2018
Grand Inn Hotel
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12345
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Very good location
- Gurney Drive
- Komtar Bus Terminal is within 1.44 km