7.1
Very good
3.9% this month
/10
(1,339 reviews)See what guests said
Housekeeping23
Car Park5
Children's activities3
See map
7.5

Very good

Location rating score

Very good location - 430 meters from city center
Parking
FREE
Popular landmarks
Cheong Fatt Tze - The Blue Mansion 1.87 km
Armenian Street 2.03 km
Khoo Kongsi 2.18 km
Pinang Peranakan Mansion 2.53 km
Penang Fort Cornwallis 2.86 km
Kek Lok Si Temple 5.39 km
Batu Ferringhi Beach 10.05 km
Entopia 11.76 km
Escape Theme Park 11.85 km
Nearby landmarks
Floating Mosque 130 m
Loh Guan Lye Hospital 130 m
Loh Guan Lye Specialist Centre 180 m
Penang First Assembly of God 220 m
Ghee Hiang 400 m
The Church in Penang 410 m
Penang Buddhist Association temple 450 m
Cantonese Methodist Church 470 m
KDU College Penang 480 m
The One Academy Penang 560 m
Grand Inn Hotel

"Basic facilities which is enough to stay comfortably."

viviana - July 15, 2018

Standard Double Grand Inn Hotel
Lobby Grand Inn Hotel
Lobby Grand Inn Hotel
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Free Wi-Fi

Grand Inn Hotel

165.G.2, Jalan Macalister, Georgetown, Penang, Malaysia, 11400 - See map
What guests are saying:Read all 1,339 reviews
Exceptional reputation
Recommended by 91% of guests
Very good service
7.2 rating for service
Very good cleanliness
7.0 rating for cleanliness
Good facilities on premise
6.6 facilities on premise

The hotel itself is typical 2-3 star, but we found the staff very friendly and helpful, and there is off-street parking for guests - a real help in Pe...

John | November 20, 2019

There were several food outlets close by, especially an excellent Indian restaurant 2 doors up from the hospital.

John | November 20, 2019

It is a good budget hotel which feel comfortable to sleep in and to relax before or after your agenda trip.

Anis | October 22, 2018

If you want to go to Loh Guan Lye Hospital, I think Grand Inn hotel is nice to stay.

Ronald | April 20, 2019

It’s really cheap, but we got a good rest and stay here.

Danica | June 17, 2018

The television channel help you to feel more awesome!

Anis | October 22, 2018

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Elevator

  • Room service

  • Tours

Your dates are popular among travelersUsers are booking a place in Penang every 2 minutes on Agoda.com
Value for money7.4
Location rating7.5
Nearest airportPenang International Airport (PEN)
Distance to airport14.5 km

Rooms available at Grand Inn Hotel

Standard Double
Standard Double
...
  • Room size: 13 m²/140 ft²
  • No Windows view
  • 1 double bed
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Standard Quad
Standard Quad
...
  • Room size: 16 m²/172 ft²
  • City view
  • 2 queen beds
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Standard Twin
Standard Twin
...
  • Room size: 13 m²/140 ft²
  • City view
  • 2 single beds
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Room Assigned on Arrival
Room Assigned on Arrival
...
  • Shower
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Single
Single
...
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    Standard One Single Bed
    Standard One Single Bed
    ...
      Enter dates to see prices
      Triple Room
      Triple Room
      ...
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        Standard Room, 1 Twin Bed
        Standard Room, 1 Twin Bed
        ...
          Enter dates to see prices
          Standard Quadruple Room
          Standard Quadruple Room
          ...
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            Room Assigned on Arrival
            Room Assigned on Arrival
            ...
              Enter dates to see prices

              Frequently asked questions

              What time is check-in and check-out at Grand Inn Hotel?

              Check-in is from 2:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

              How do I get to Grand Inn Hotel?

              A stay at Grand Inn Hotel also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Grand Inn Hotel has a car park available for guests. Car parking is free for guests.

              What is the smoking policy at Grand Inn Hotel?

              Grand Inn Hotel does not permit smoking in any of its rooms or indoor areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

              See map
              Explore the neighborhood

              What people love about Grand Inn Hotel

              • 8.0
                Very good
                Location

                "The hotel is located at a quiet road."

                Thiam

                |

                October 9, 2017

              • 8.0
                Very good
                Location

                "Good location and very kind staffs."

                AZMIR

                |

                August 28, 2018

              • 10.0
                Exceptional

                "Lokasi strategis, value for money"

                silvia

                |

                January 19, 2019

              Property ranking|Compared to 2,627 Penang properties
              See all rankings
              Cheapest price score
              Review score - United States
              8.0/10
              Room comfort score
              6.6/10
              Room size
              14 sqm.
              Better than
              97
              %
              of Penang properties
              Better than
              95
              %
              of Penang properties
              Better than
              91
              %
              of Penang properties
              Bigger than
              89
              %
              of Penang properties
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              Overall rating:
              7.1
              Very good
              1,339 reviews
              Cleanliness
              7.0
              Facilities
              6.6
              Location
              7.5
              Read all reviews >
              What travelers say they love:
              Toilet is clean and the view is quite good.
              Anis from Malaysia
              Group
              More about Grand Inn Hotel

              More about Grand Inn Hotel

              Well-positioned in Georgetown, Grand Inn Hotel is the ideal point of departure for your excursions in Penang. From here, guests can enjoy easy access to all that the lively city has to offer. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Loh Guan Lye Hospital, Floating Mosque, Loh Guan Lye Specialist Centre.

              Grand Inn Hotel offers impeccable service and all the essential amenities to invigorate travelers. Free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, car park are just a few of the facilities that set Grand Inn Hotel apart from other hotels in the city.

              Grand Inn Hotel is home to 48 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, complimentary instant coffee, complimentary tea, linens, mirror. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. With an ideal location and facilities to match, Grand Inn Hotel hits the spot in many ways.

              Show less

              Most talked about facilities

              Housekeeping
              69 mentions
              Internet
              23 mentions
              Food & Dining
              18 mentions
              Car Park
              16 mentions

              What they offer

              8.0
              Very good

              "Room is equipped with everything you need."

              Thiam

              |

              October 9, 2017

              View all reviews
              Show less

              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              Property's guest policies

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              Some helpful facts

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              Property announcements

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              Reviews of Grand Inn Hotel from real guests

              Overall rating
              7.1
              Very good
              From 1339 reviews
              7.6Location
              7.5Value for money
              7.3Service
              Agoda Reviews (1082)Booking.com Reviews (257)
              Rating via Agoda7.0
              /
              10
              Cleanliness7.0
              Facilities6.6
              Location7.5
              Room comfort and quality6.6
              Service7.2
              Value for money7.4
              High score for Penang
              Rating
              9+ Exceptional (72)
              8-9 Excellent (65)
              7-8 Very Good (180)
              6-7 Good (173)
              <6 Below Expectation (257)
              Time of the year
              Mar - May (184)
              Jun - Aug (180)
              Sep - Nov (173)
              Dec - Feb (210)
              Don't miss out!Users are booking a place in Penang every 2 minutes on Agoda.com
              All guests (1082)
              All room types
              All languages

              Show reviews that mention 

              Showing 747 verified guest comments
              12345
              7.7
              Very good
              Kusno from Singapore
              Group
              Standard Quad
              Stayed 7 nights in January 2014

              Value For Money”

              Close proximity to Loh Guan Lai Hospital, affordable pricing and comfortable room

              We went to Penang for eye operation for both my parents at Loh Guan Lai Hospital. The proximity of Grand Inn to LGL Hospital makes it our top priority since there will be an issue of transport after the operation, and also during pre and subsequent post review. The hotel also offer a 4 person-room, with double queen size. That makes 3 of us comfortably rested. The pricing is affordable too. Close proximity to the many eateries is an added bonus.

              Reviewed January 22, 2014
              7.3
              Very good
              WANG from Malaysia
              Group
              Standard Double
              Stayed 1 night in March 2013

              Basic and clean hotel with afforadable price”

              cleanliness, location

              We stayed for a night at Grand Inn Hotel on 28th March 2013 together with my parents in-law. We booked a quad room. But the room is smaller than what the picture has shown. However, with the price that we have paid for, it is still acceptable as it is clean, and the location is at the heart of the Penang town which make it convenient for us to travel around. The hotel service is good. My parents in-law extended for another night to a Deluxe Room, the hotel staff manage to allow us to check in at 10.30am and arrange the Deluxe room at the same level that we stayed on the first night. It save us hassle for moving all the stuffs to another room. It is a good choice if you are looking for a budget hotel with excellent location.

              Reviewed April 05, 2013
              7.7
              Very good
              Tjhin from Indonesia
              Couple
              Standard Double
              Stayed 1 night in August 2013

              Nice and affordable budget hotel close to hospital”

              Nice and large romm, comfortable bed and friendly staff

              It was a pleasant experience to stay at the Grand Inn. I'd recommended the inn to anyone especially in need to get close to one of the best hospital in Penang. You'll be surprise on what this inn could offer you at their low rate

              Reviewed August 06, 2013
              7.6
              Very good
              Ronald from Indonesia
              Couple
              Standard Quad
              Stayed 2 nights in April 2019

              Suitable for patient of Loh Guan Lye hospital”

              If you want to go to Loh Guan Lye Hospital, I think Grand Inn hotel is nice to stay. The price is fair. Just cross the road to get there (hospital). if you want to search any kind of food, you can go on foot may about 500 m

              Reviewed April 20, 2019
              9.6
              Exceptional
              Sari from Indonesia
              Solo traveler
              Standard Quad
              Stayed 3 nights in March 2017

              Value for money”

              Grand Inn suitable for my family to go to the hospital close to this hotel.

              Reviewed March 09, 2017
              7.7
              Very good
              Hermawan from Indonesia
              Family with teens
              Standard Quad
              Stayed 1 night in December 2012

              Nice & Calm Hotel”

              The location of this hotel is in the middle of town, you can reach many interesting places easily

              My stay in Grand inn was good, the receptionist was really helpfull and kind. consider it is a new hotel then everything should be new. Dont think about breakfast, because you can find local food in the morning close to your hotel.

              Reviewed December 12, 2012
              6.7
              Good
              CHEE from Malaysia
              Couple
              Standard Double
              Stayed 2 nights in February 2014

              Standard, nice & friendly staff”

              Recommended for people who need check up (just in front of Loh Guan Lye), easier for public transportation (in front have bus station)

              Standard Experience, suggest Grand Inn for people who will check up on Penang, just in front of Loh Guan Lye & have bus station in front make you easier go to everywhere even go to Airport. Minus for food hawker, breakfast have kwetiao between Jl Macalistar & Jl Perak, beside Grand Inn 1 mini restaurant, need to walk +/- 20minutes for various food

              Reviewed February 21, 2014
              8.3
              Excellent
              Kamarul from Malaysia
              Couple
              Standard Double
              Stayed 1 night in December 2012

              Lovely budget hotel with friendly staff”

              Convenient, free parking and free wifi

              The standard room though small but is comfotable enough for a couple or two adults to stay in. I have stayed in much smaller room in a budget hotel in Japan long ago. Here you have enough space to move around and the bathroom is quite spacious. The room comes with flat TV screen,open cabinet and drawers for your clothes, hot and cold shower and fully carpeted. They also provide you hot flask, towels, bath gel and shampoo. A pharmacy is also located conviniently beside the hotel. For the price I'm paying I am truly satisfied except I think the hotel could do a little bit more to soundproof the room as you can hear noises from inside the room if you walk on the corridor. From inside it's ok, you don't hear what's going on outside.

              Reviewed December 30, 2012
              7.7
              Very good
              Lew from Malaysia
              Family with young children
              Standard Double
              Stayed 2 nights in December 2014

              Nice Hotel”

              Clean & comfortable

              Clean & nice, if i going to penang again, the prioty choice is Grand Inn Hotel

              Reviewed December 28, 2014
              6.0
              CHEE from Malaysia
              Couple
              Standard Double
              Stayed 1 night in February 2014

              Standard, nice & friendly staff”

              Recommended for people who need check up (just in front of Loh Guan Lye), easier for public transportation (in front have bus station)

              Standard Experience, suggest Grand Inn for people who will check up on Penang, just in front of Loh Guan Lye & have bus station in front make you easier go to everywhere even go to Airport. Minus for food hawker, breakfast have kwetiao between Jl Macalistar & Jl Perak, beside Grand Inn 1 mini restaurant, need to walk +/- 20minutes for various food

              Reviewed February 21, 2014
              7.3
              Very good
              Beng from Malaysia
              Family with teens
              Standard Quad
              Stayed 2 nights in July 2013

              clean. comfy room”

              friendly staff.great location.spacious room for 4

              It was pleasant stay in Grand Inn hotel, budget stay definitely worth the price for 4ppl.

              Reviewed August 27, 2013
              7.0
              Very good
              TAY from Malaysia
              Couple
              Standard Double
              Stayed 3 nights in June 2013

              Convenient location to get food n transport.”

              Good location to get food.

              We feel comfortable by staying in Grand Inn Hotel only the parking lot not easy to park due to the limit space in front of the hotel.

              Reviewed June 23, 2013
              7.0
              Very good
              Jocelyn from Malaysia
              Solo traveler
              Standard Double
              Stayed 1 night in February 2013

              Nice room but limited carpark”

              Near hawker food

              Is worth to be staying at Grand Inn hotel , the rooms look new and comfort. But with limited carpark

              Reviewed February 22, 2013
              6.7
              Good
              lim from Malaysia
              Business traveler
              Standard Double
              Stayed 2 nights in December 2013

              Good and clean hotel and reasonable price.”

              Location, clean and convenient.

              Satisfy with this hotel . With the price , it's consider a good and clean hotel . Centrally located and easy access . Easy to get some Penang delicious foods . Good service from hotel staffs with politely . Suitable for business man and for couples . Will recommend to my friends . Overall satisfied and will come to stay again on next trip .

              Reviewed December 15, 2013
              5.3
              Mohd from Malaysia
              Solo traveler
              Standard Double
              Stayed 1 night in March 2013

              ver poor hotel”

              poor, not clean

              enjoy a panoramic view of georgetown with major shopping centres and government offices from the hotel's swimming pool, which is the tallest amongst other hotels in penang. a town famous for it culinary fanfare and idyllic beaches, hotel grand continental penang sets the pace for business travellers and holiday makers alike.

              Reviewed August 28, 2013
              9.0
              Exceptional
              Lee from Malaysia
              Couple
              Standard Double
              Stayed 1 night in December 2012

              CLEAN and TIDY room”

              wifi provided

              Room is clean and tidy. Parking space is limited but the hotel staff is very friendly and will always ready to find another parking place for the hotel guest. Can hear people talking outside the corridor/ next door :(

              Reviewed January 02, 2013
              6.0
              Sindhu from Malaysia
              Group
              Standard Double
              Stayed 2 nights in December 2015

              Little Getaway”

              The staff was nice, the room was clean and the hotel location was quite strategic

              Overall, my stay at Grand Inn was okay. However, in the morning, we were woken up by children who ran the hall way screaming their lungs out. It was literally 7-8.30AM. That was pretty irritating and since the hotel walls were pretty thin, it overall was quite noisy. So if you're looking forward to a quiet and calm place to stay, this isn't it.

              Reviewed January 12, 2016
              7.2
              Very good
              Chin from Malaysia
              Couple
              Standard Double
              Stayed 1 night in August 2019

              Generally clean & value for money!”

              The hotel seems the cleanest so far at this kind of low rate as compared to so many in Penang! Though we felt some bed bugs but items provided inside the room are pretty complete. Staff is pretty flexible, we only asked once for late check-out at 1pm & immediately granted. Good attempt!

              Reviewed September 04, 2019
              6.8
              Good
              Soon from Malaysia
              Family with teens
              Stayed 2 nights in November 2018

              Good location”

              Reasonable facility and hotel service for this price. This hotel is located near various tourist hot spots provided that you are driving. The staff are friendly too. My main issue with is hotel is the room AC dint work at all, they apologized (friendly) and sent a maintenance worker to troubleshot the issue. But all he did was clean the ac filter which was clean at the first place. I requested to change room but they told me the hotel was fully booked that day. So... i have to sleep in a quad room for 1 night without ac. When i requested to change room the next day, they told us we have to return the keycard first before issuing a new one therefore causing the trouble of taking all luggage with us while they process for a new room. Well, your millage may vary since i dun think all ac in this hotel are faulty *I hope.

              Reviewed November 20, 2018

              Dear Soon, Thank you for your review and we appreciate your feedback and detailed comment. Kindly be advised that on particular day our technician were on leave and we were left with a trainee technician. As such, he was not really equipped to handle this problem. We apologized that this events has unfolded during your stay and we will make sure that this thing would not happened again. Usually we will provide a room cooler for the guest if the air-conditioned problem were unable to be solved. It is true that this is a rare ocassion and we will ensure that air-conditioned unit will be fully service upon receiving your complaint. Regards. Anhar / Front Office

              Responded November 23, 2018
              Grand Inn Hotel
              8.7
              Excellent
              Diana from Indonesia
              Group
              Standard Quad
              Stayed 2 nights in May 2014

              have a good time”

              clean room, nice staff, value for money

              room is great, nice and clean. i'm staying at standard quad room. opposite the hotel has a bus stop which is a plus, can take the bus to komtar area. staff is very friendly. room wifi is poor. located at the beginning of the macalister road, so need to walk a lot to the center of the road for food at night.

              Reviewed May 28, 2014
              12345
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              |Good 7.0
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              Experiences on Agoda. Because your room is just the beginning.

              • Very good location
              • Cheong Fatt Tze - The Blue Mansion
              • Komtar Bus Terminal is within 1.46 km
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